Information Technology Jobs in Alto, CA

Our client is seeking a highly organized and proactive Executive Assistant to support multiple members of their senior leadership team. This role requires a detail-oriented and professional individual capable of handling a wide range of executive and administrative responsibilities.

Key Responsibilities:

• Manage complex calendars, schedule internal and external meetings, and coordinate logistics
• Support company-wide programing and events, including organizing materials and overseeing planning efforts
• Partner with the Talent Team on recruitment efforts, including scheduling interviews and maintaining candidate tracking systems
• Prepare and submit expense reports for executives
• Coordinate domestic and international travel arrangements
• Welcome visitors and assist with on-site meetings
• Draft meeting minutes for internal committees
• Maintain organized legal files and assist with document retrieval upon request
• Support compliance processes such as AML and KYC documentation
• Assist in certifying legal documents (Notary Public certification preferred but not required)
• Provide occasional backup coverage for front desk operations and general office support
• Take on additional administrative or project based tasks as needed

Qualifications:

• 5+ years of executive administrative experience
• Prior experience supporting HR and/or legal leadership, preferably within the financial services industry
• Bachelor's degree or equivalent experience strongly preferred
• Demonstrated ability to handle confidential information with integrity and professionalism
• Proven relationship building skills, with a collaborative approach to partnering with internal and external stakeholders
• Strong multitasking and time management skills, with a high level of attention to detail
• Excellent communication abilities, especially with senior leadership and external partners
• Experience with coordinating high-level meetings and events
• Proficient in Microsoft Office Suite and Zoom
• Experience with expense reporting tools (such as Concur) is a plus

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Our client is a fast-growing technology company at the forefront of AI-driven automation. They partner with some of the world’s most recognized brands to streamline complex, document-heavy processes and help enterprises unlock new levels of operational efficiency.

Position Overview

They are seeking a Enterprise Account Manager who can blend strategy, consultative selling, and executive-level relationship building. You’ll focus on expanding early-stage enterprise opportunities, partnering with C-suite leaders, and helping drive multi-million-dollar initiatives forward.

The Role:

• Base + Commission (OTE $200k+)
• Full Benefits + potential equity
• Own POC-stage enterprise accounts
• Convert trials/pilots into paid contracts
• Run commercial conversations

What They’re Looking For

• 3–5+ years in Account Management, Commercial Customer Success, or Account Executive roles within SaaS, AI, or automation
• Strong experience owning POCs, pilots, or trial-to-paid motions
• Demonstrated success driving upsell or expansion within enterprise or mid-market accounts

Title: Executive Director - Web & MarTech

Location: Palo Alto, CA(Hybrid)

Full time

Description:

The Executive Director of Web & Marketing Technology is the accountable leader for all applications, platforms, and services supporting Stanford Health Care and Stanford School of Medicine's externally facing digital web presence and marketing technology portfolio. This role has end-to-end responsibility for all public-facing web properties, content management platforms, and supporting MarTech capabilities that enable digital end user experience, engagement, brand integrity, and institutional visibility.

The Executive Director serves as the strategic owner for enterprise web and marketing technology platforms—driving standardization, scalability, reliability, and innovation to improve end user experience, operational excellence, and financial performance across a world-class academic health system serving the three missions of research, educational and clinical care.

What you will do

• Strategy & Leadership
• Serve as the enterprise strategist and accountable owner for all externally facing digital web platforms and marketing technologies.
• Maintain broad and current knowledge of emerging digital web, MarTech, analytics, and AI-enabled capabilities relevant to healthcare.
• Advise executive Technology & Digital Services (TDS) leadership and governance bodies on strategic direction, investment priorities, and risk considerations for digital web and marketing platforms.
• Platform & Portfolio Management
• Provide strategic leadership for full lifecycle management of enterprise digital web platforms, including Content Management Systems, web hosting, search, web analytics, MarTech platforms, and Software Development Life Cycle practices.
• Ensure high availability, performance, security, accessibility, and scalability of all externally facing web properties and MarTech systems serving students, faculty, researchers, patients, families, and the broader public.
• Establish and enforce standards and governance for digital web architecture, development practices, content platforms, and enterprise integrations.
• Identify and execute opportunities to reduce cost and complexity through platform consolidation, standardization, and improved vendor contracting.
• Partner with business, clinical, marketing, analytics, and technology stakeholders to enable responsible use of analytics and AI capabilities across digital web and marketing platforms (e.g., content optimization, search relevance, journey analytics, automation).
• Ensure AI-enabled web capabilities adhere to privacy, security, accessibility, regulatory, and ethical standards appropriate for a healthcare environment.
• Translate business and experience needs into practical, value-driven use cases for data and AI adoption across externally facing web properties.
• Governance, Vendors & Delivery
• Coordinate and support internal and external IT governance processes related to digital web and MarTech investments, enhancements, and platform retirements.
• Lead vendor evaluation, selection, contracting, and ongoing performance management for digital web platforms, CMS, hosting, analytics, and MarTech partners.
• Oversee delivery of complex, cross-functional initiatives involving clinical, marketing, compliance, communications, and technology stakeholders.
• Thought Leadership & External Engagement
• Facilitate research and develop white papers, executive briefings, and decision frameworks to support strategic planning and governance.
• Participate in national and international professional organizations related to healthcare digital web platforms and marketing technology.
• Contribute to publications and thought leadership efforts that enhance Stanford Medicine’s reputation and leadership in digital medicine and healthcare.
• Team & Capability Leadership
• Build, lead, and continuously evolve high-performing internal teams and extended delivery partners supporting digital web and marketing technology platforms.
• Define organizational structures, roles, and skills required to deliver enterprise-scale, externally facing web platforms.
• Hire, develop, and retain top talent across engineering, platform, product, analytics, and operations.
• Foster a culture of accountability, collaboration, continuous improvement, and responsible innovation.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Experience Qualifications

• Fifteen (15) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Demonstrated experience leading enterprise-scale externally facing digital web platforms in complex, regulated environments.
• Ability to communicate effectively with senior executives, clinical leaders, and diverse stakeholder groups.
• Ability to establish the strategic direction and business plans for multi-disciplinary teams.
• Experience evaluating vendors and strategic partners supporting large-scale public web platforms.
• Expertise managing complex programs involving people, budgets, multiple departments and timelines.
• Demonstrated track record in operating and capital budget management.
• Proven leadership of Content Management Systems, web analytics platforms, MarTech stacks, hosting environments, and software development teams.
• Knowledge of healthcare regulatory, privacy, accessibility, and security requirements.
• Practical understanding of data and AI concepts as applied to digital web and marketing platforms.

Company Description

Applied Computing Foundation (ACF) is a non-profit educational organization committed to teaching young innovators technology and entrepreneurship. ACF offers camp programs that engage students in cutting-edge fields Artificial Intelligence and Robotics - Lego robotics, arduino, raspberry pi, and drones.

ACF creates an environment that fosters learning, innovation, and practical application of skills. The organization is recognized as a Section 501(c)(3) charitable entity, supporting the next generation of tech leaders.

Role Description

This is a contract role for a Robotics Coach at Applied Computing Foundation, focusing on holiday and summer camps (Ski week camp from Feb 17 -20, Spring break & Summer camp). The coach will be responsible for leading and mentoring students in STEM-focused activities, guiding them through hands-on robotics projects, and teaching programming concepts. Additional responsibilities include providing training, fostering teamwork, and promoting critical thinking skills. This on-site role is located in Los Altos, CA primarily and multiple locations including San Jose, Milpitas, Cupertino, Fremont, in the bay area.

Qualifications

• Strong knowledge and experience in Robotics and Programming
• Excellent Communication skills with the ability to explain technical concepts to young learners
• Background in STEM and proven capability in training students
• Passion for education and working with children or young adults
• FLL, FRC experience preferred
• Prior experience in a coaching or teaching role is a plus
• Bachelor’s degree in a related field (e.g., Computer Science, Engineering, Education) preferred

CSI Companies is seeking mutiple Field Service Technicians to work with one of our top healthcare clients!

Title: Field Service Technician

Location: Palo Alto, CA

Type: Contract-to-Hire

Duration: 6 - month contract to start

Pay: $35 - $45/hour W2

Shift: Monday - Friday, 8am - 5pm with occassional weekend work

Description:

Brief Overview

The Sr. Field Services Technician is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Sr. Field Services Technician will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues

What you will do

• Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required.
• Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
• Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
• Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
• Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
• Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
• Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations.
• Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
• Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
• Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
• Provide technical support and setup during special events at SHC locations such as conferences.
• •Complete accurate and timely updates in Asset Management tracking system.
• •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment.
• •Coordinate and manage asset audits and manage exceptions through a remedial action management process.
• •Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
• •Ensure equipment is per the defined SHC standards
• •Work closely and build relationships with SHC vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
• •Consult with Project Managers for procurement of IT hardware for projects and manage procurement

Education

• Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365

Experience Qualifications

• Five (5) years of related work experience; experience in a healthcare IT environment preferable.

Required Knowledge, Skills and Abilities

• Experience troubleshooting, repairing and supporting the following (or similar):
• Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN);
• HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 hardware systems required;
• Apple (iPad) and other common tablet computing devices;
• Printers, monitors, external hard-drives, network interface cards, etc.;
• Cisco routers (e.g., 36XX, 76XX, ASR 1XXX);
• Cisco switches (e.g., Catalyst, Nexus);
• Cisco wireless access points (e.g., Aironet);
• Associated networking devices (e.g., LAN Controllers, WAN Optimizers)
• MCSA Windows 7, MCSA Windows 8, and CompTIA A+ required
• One or more of the following certifications preferred : CCIE, CCNA, CCNP, CCDE, CCDP, CCSP, CCVP
• Excellent customer service orientation and verbal communication skills; ability to work in the field with accuracy and minimal direction.

Licenses and Certifications

• DL - Driver’s License – Any US State .

At Gothic Landscape, we are about delivering extraordinary customer service, building authentic relationships not only with our clients, but with our teams. With ingenuity, vision and dedication, we transform landscapes that become the places people play, work and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do… and who makes it all possible. Together, we create something unique that keeps on growing year after year.

Are you our next great LANDSCAPE MANAGEMENT ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!

This position is located in East Palo Alto, CA

HIGHLIGHTS of what our Account Managers will do, but not limited to:

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Are you the right fit for this role?

SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:

• 5 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services

PERKS and PLUSES:

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothic’s company culture fosters growth, inspires longevity and rewards mutual loyalty

SALARY RANGE:

• $95,000 - $105,000 per year (specific compensation may vary based on overall skills, experience and location)
• Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)

Here at Gothic Landscape, we believe that your success is our success. The only thing missing is YOU. Apply Today!

OUR EEO POLICY

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Palo Alto team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $24.00 - $30.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder reports to the Store Manager.

Responsibilities:

Performance:

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Be a support to execute business plans to accelerate the business forward
• Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally

Client Centric:

• Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Solution oriented approach to finding resolutions to customer service issues as necessary

Marketing & Community:

• In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Player:

• Support a positive work environment
• Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
• Support performance initiatives set out by Store Management
• Attend and participate at store meetings as required by the business

Visuals:

• Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

• Support inventory functions as set out by Store Management
• Protect all company assets including cash handling, inventory etc.
• Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
• Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 1+ years of experience in a retail apparel environment preferred
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Strong organizational skills, writing and communication skills
• Comfortable and savvy with computer technology and software within PC and iOS platforms
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Director of Quality Assurance

Position Summary

The Director of Quality Assurance is responsible for leading a comprehensive range of quality assurance activities in support of Fortvita Biologics’ commercial, clinical, and development programs. This role serves as a strategic and tactical leader in quality initiatives, ensuring compliance with Good Clinical Practice (GCP) standards and overseeing the development, implementation, and continuous improvement of quality systems.

Key responsibilities include conducting GxP audits of both U.S. and international contract/service organizations—including, but not limited to, manufacturing facilities, Contract Research Organizations (CROs), and investigator sites. The Director will lead and coordinate investigations with external vendors and internal teams to address and resolve potential product quality issues.

Additionally, this position oversees the preparation, review, and disposition of internal and external documentation related to GxP activities, ensuring consistency, compliance, and quality throughout the organization’s operations. This role is onsite at the Palo Alto office.

Essential Functions

• Provide quality leadership and oversight for multiple clinical studies across all phases of development (Phase 1 to Phase 3), ensuring activities conducted by Contract Research Organizations (CROs) and other partners comply with FDA, EMA, ICH, and other applicable global regulatory requirements, guidelines, and laws.
• Collaborate closely with Clinical Development teams to plan, organize, and prepare clinically focused regulatory documents for submission to regulatory authorities. Offer strategic input on development plans, including trial design, protocols, and essential clinical development documentation
• Develop, implement, and maintain Quality Assurance (QA) programs, policies, and procedures to ensure compliance with applicable GxP standards:
• cGMP for compliance to clinical trial materials
• GLP for compliance to preclinical studies
• GCP for compliance to clinical trials
• Serve as the primary QA liaison with internal teams, external CROs, vendors, contract facilities, and joint development partners, addressing quality issues related to contracts, validation, change management, and other QA-related matters to support key development milestones
• Lead QA reviews of manufacturing records, clinical trial documentation, and documents submitted to regulatory agencies to ensure accuracy, compliance, and readiness
• Oversee and manage the GxP auditing program and all associated inspection activities, including regulatory inspections and internal/external audits.
• Lead the administration of the company’s Standard Operating Procedures (SOP) system and GxP training program to ensure compliance and continuous improvement
• Ensure the company’s electronic systems and document management platforms are compliant with 21 CFR Part 11, overseeing validation and control of document publishing and management systems in collaboration with IT
• Offer strategic leadership and quality oversight of contractor Quality Systems, including change control, deviations, out-of-specification (OOS) results, and CAPA programs
• Evaluate and resolve deviations in a timely manner, ensuring effective implementation of corrective and preventive actions, and escalating issues when appropriate
• Mentor and guide QA team members at all levels, fostering professional development and providing high-level strategic advice to senior management on complex quality and regulatory matters

Professional Qualifications

Minimum Education

BS/BA in a relevant scientific discipline.

Minimum Experience

• Minimum ten (10) years of related experience in a QA function within the pharmaceutical/biotech industry with knowledge of Quality Systems and Quality Assurance processes, development, implementation and documentation.
• Minimum of eight (8) years of working in a GCP QA function
• Two (2) years of experience at a manager level including supervisory experience of QA personnel.
• SME in GCP guidelines, comprehensive knowledge and familiarity with relevant GxP regulations, ICH, and FDA guidelines critical to clinical development.
• Experience in the clinical trials/drug development process and the Federal law and regulations affecting the pharmaceutical industry.

Other Requirements:

Preferred Education

MS/MA or PhD degree in related discipline; an equivalent combination of education and experience may satisfy the preferred qualifications.

Pref. Certification/Licensure:

• Certification in quality assurance (e.g., Certified Quality Auditor) and/or GCP (e.g., Certified Clinical Research Professional) is desirable

Preferred Experience

• Five (5) years of related experience Quality Systems and Quality Assurance processes, development, and documentation.
• Experience in the biotech or pharmaceutical industry in clinical trials/drug development process and the Federal law and regulations affecting the pharmaceutical industry.
• Five (5) years of experience as a QA Manager including supervisory experience of QA personnel.
• Extensive knowledge and familiarity with relevant GxP regulations, ICH, and FDA guidelines critical to clinical development.

Skills: Other

Aptitude: Required/Preferred

Access data in computer data bases

Answer emails/telephones

Compile data/statistics

Coordinate requests, meetings, and events

Coordinate travel arrangements

Establish, organize, and maintain hardcopy and electronic filing systems

Input data into computer programs

Prepare reports

Proofread documents

Schedule appointments

Use computer programs and software packages

Software

MS Office, required

Veeva Quality Docs, Training and or QMS, required

Electronic/cloud-based documentation and filing systems

Machines/Equipment

Personal computer

Computer peripheral equipment

Working / Environmental Conditions

Subject to interruptions

Subject to varying and unpredictable situations

Manages multiple tasks simultaneously

Handle pressure due to multiple calls and inquiries

Handle pressure due to deadline requirements

Requires judgment that could affect image of Fortvita Biologics

Tobacco-free work environment

Physical Demands

Able to travel by car/air (domestic/international) – Est > 20%

Light physical effort

Mostly sedentary work

Occasional standing/walking

Communication

English languages (verbal, written and speaking ability)

Excellent verbal communication and telephone skills

Excellent written communication skills

Fortvita is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on any protected characteristic under applicable federal, state, or local law. This includes but not limited to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), gender identity or expression, sexual orientation, age, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or hair texture and style. Harassment or discrimination on the basis of any protected trait is strictly prohibited.

We do not accept unsolicited resumes from staffing agencies or search firms. Any resume submitted without a signed agreement will be considered unsolicited, and Fortvita will not be obligated to pay any fees.

Additional Legal Disclaimers

Applicants must have legal authorization to work in the United States. In compliance with federal law, all new hires will be required to verify identity and eligibility to work in the U.S. and complete Form I-9 upon hire.

Employment at Fortvita is at-will. This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advanced notice. This job description is intended to describe the general nature of the work being performed and does not constitute a contract or guarantee of employment. Fortvita reserves the right to modify job duties or responsibilities at any time, based on business needs.

Reasonable accommodation: If you require reasonable accommodation during the application process, please contact Fortvita’s Human Resources team at We are dedicated to ensuring all applicants have equal access and opportunity throughout the recruitment process.