Information Technology Jobs in Allentown

303 positions found — Page 14

Retail Customer Service Associate
🏢 FedEx
Salary not disclosed
Allentown 1 week ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.

This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.

They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.

The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

Applies Quality concepts presented at training during daily activities.

Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.

Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.

The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here .
Not Specified
Office Assistant
Salary not disclosed
Bethlehem, PA 1 week ago

OVERVIEW


We are looking for a proactive, organized, and attentive Office Assistant for our office here in Bethlehem, PA. This role will get exposure to various things within our office space. If you are a self-starter, that enjoys wearing multiple hats, has excellent organizational skills, meets deadlines, and can pivot to go with the flow, then this role is for you!



GENERAL INFORMATION


  • Reports to the office executives but will interact with all main office and field personnel.
  • Normal working hours are Monday through Friday between 7:30AM to 4:30PM. Some flexibility required to meet coverage in a small business office. No routine weekend hours.


JOB DESCRIPTION/DUTIES


  • Greet visitors and provide hospitable experience as soon as they arrive at the office.
  • Answer and distribute incoming telephone calls in a pleasant and professional manner.
  • Open and distribute office and field mail.
  • Manage the reception area to ensure effective professional image.
  • Maintain and order office supplies, accessories and fulfill order requests when necessary.
  • Provide administrative support that includes typing, data entry, copying, faxing and filing.
  • Create and maintain company and customer databases.
  • Distribute weekly payroll checks to personnel.
  • Process employee expense reimbursements.
  • Interact with vendors in obtaining billing information.
  • Organize employee safety training records.
  • Assist in any ad-hoc duties, projects and activities as and when required.


MINIMUM QUALIFICATIONS


  • High School Diploma or equivalent. Associate’s degree in a related field preferred.
  • Well-developed and effective interpersonal and communication skills.
  • Strong attention to detail & organizational skills with the ability to multitask and prioritize workload effectively.
  • Self-starter with a driven mindset and strong work ethic.
  • 3-5 years of working experience within an office environment and/or customer service preferred.
  • Proficient in Microsoft Office, specifically Outlook, Word, and Excel.
  • Proficient typing and data entry skills required
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to lift and move office supplies and boxes up to 30 pounds.


BENEFITS


  • Eligible for Company Profit Sharing Plan after first year.
  • Medical, Dental and Vision Health Benefits
  • Insurance Benefits including Life and Short-term Disability.
  • Paid Time Off
  • Paid Holidays
Not Specified
Virtual Sales Representative - Cardiology - Remote
Salary not disclosed
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.

EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:

  • Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
  • Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
  • Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
  • Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
  • Develop business relationships with field team to maximize coverage of shared targets.
  • Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
  • Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
  • Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
  • Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
  • Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
  • Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
  • Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
  • All other duties as assigned.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Bachelor's degree from an accredited college or university OR equivalent experience
  • 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
  • Experience selling in the Cardiovascular space preferred
  • Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
  • Excellent communication & rapport building skills.
  • Ability to articulate complex clinical data.
  • Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
  • Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
  • Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others.

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Remote working/work at home options are available for this role.
Not Specified
Sr. Data Engineer Snowflake Python SQL
🏢 Jobot
Salary not disclosed
Freemansburg 2 weeks ago
Senior Data Engineer | Build & Modernize a Snowflake Cloud Data Platform | High-Impact Hybrid Role This Jobot Job is hosted by: Eric Kee Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $130,000
- $140,000 per year A bit about us: We are a long-standing, family-owned consumer products manufacturer dedicated to creating joyful experiences for customers and meaningful careers for our employees.

With a legacy built on quality, innovation, and community impact, we are investing in modern technology and data capabilities to drive smarter decisions and support future growth.

Why join us? Opportunity to help build and modernize an enterprise cloud data platform High-visibility role influencing business and technology strategy Collaborative culture focused on integrity, growth, and innovation Strong benefits, retirement contributions, and competitive compensation Hybrid work environment supporting work/life balance Job Details Architect, build, and optimize scalable cloud data platforms using Snowflake and modern cloud technologies (AWS, Azure, or GCP) Design and maintain data models, pipelines, and integrations across data lake and warehouse environments Lead development of enterprise data products and enable analytics across business functions Ensure data quality, reliability, performance optimization, and secure system architecture Collaborate cross-functionally with business and IT teams to deliver scalable data and analytics solutions Qualifications Snapshot 10+ years of data engineering, database, or data warehouse development experience Advanced SQL, data modeling, and performance tuning expertise Deep hands-on experience with Snowflake and cloud data platforms Experience with CI/CD tools, cloud applications, and enterprise data environments Strong problem-solving, documentation, and stakeholder communication skills Preferred Experience SAP ECC data integrations Exposure to AI/ML, APIs, or Boomi Atmosphere Background in manufacturing, consumer packaged goods, food, or beverage industries Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization.

Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Frequency varies for text messages.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can reply STOP to cancel and HELP for help.

You can access our privacy policy here: /privacy-policy
Not Specified
SFMC Developer
Salary not disclosed
Bethlehem, PA 2 weeks ago

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.



Job Description

  • Deep expertise in Email Studio Journey Builder Automation Studio and Contact Builder for enterprisescale campaigns and journeys
  • Advanced scripting for dynamic content personalization and automation within Salesforce Marketing Cloud
  • Strong experience integrating SFMC with external systems using REST and SOAP APIs including CRM and data sources
  • Proven ability to build mobilefriendly crossclient email templates with consistent rendering
  • Proficient in SQL for data segmentation audience targeting automation and reporting within SFMC"



The base compensation range for this role in the posted location is: 86,129 to 1,27,189

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.


Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.


Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Not Specified
Customer Support Specialist
🏢 Uline
Salary not disclosed
Wescosville 2 weeks ago
Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call’s Top Large Employer of 2026! Fast, friendly and customer focused.

As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love.

Make your move to Uline, a company built on stability and success.

Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills.

Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology.

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Build business relationships with customers over phone, email and chat.

Understand customer needs and recommend Uline's best solutions.

Help customers navigate Uline's website and online ordering.

Minimum Requirements High school diploma or equivalent.

Bachelor's degree preferred.

Excellent problem-solving, listening and communication skills.

Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks Best-in-class, clean, modern facilities.

First-class fitness center and three miles of beautifully maintained walking trails.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

All positions are on-site.

EEO/AA Employer/Vet/Disabled #LI-CS1 #LI-PA001 (#IN-PACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Not Specified
Inpatient Coding Specialist, FT and Per Diem Available, Remote (PA, NJ Candidates)
Salary not disclosed
Allentown, Remote 2 weeks ago
St.

Luke's is proud of the skills, experience and compassion of its employees.

The employees of St.

Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

REVISED: 7/04, 8/11, 2/13, 9/13, 2/14, 1/17 AHIMA Certified Required: CCS, RHIA, or RHIT REQUIRED WORK SCHEDULE: Fully remote for local (PA, NJ) candidates only.

Home base out of Allentown, PA.

Full Time: Day shift with flexible hours.

Mon-Fri with weekend rotation every 3rd week.

Per Diem: Total shift flexibility.

Must be able to commit to working at minimum 16 hours per month .

Codes and abstracts all pertinent patient medical information according to ICD-10-CM/PCS and CPT-4 coding conventions, UHDDS guidelines and CMS directives.

Completes data entry of abstracted inpatient/outpatient diagnosis and/or procedure codes into Network’s health information system.

Collaborates with the Health Information/Medical Records and Finance departments to ensure appropriate flow of information.

The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

PLEASE NOTE: A 10-question coding skills assessment is a part of the SLUHN application process.

The following materials will be needed in order to complete the assessment: INPATIENT – ICD-10-CM & PCS codebooks; OUTPATIENT – ICD-10-CM and CPT-4 codebooks.

Please plan your time accordingly.

JOB DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: 1.

Codes and abstracts diagnosis and procedure information from patient medical records according to AHA ICD-10-CM/PCS and AMA CPT-4 coding conventions, UHDDS and CMS guidelines and regulations.

Utilizes the 3M Encoder to verify and assign ICD-10-CM/PCS and CPT-4 codes, and MS-DRG/APR-DRG assignment.

2.

Maintains 95% data quality coding accuracy rate as measured through quarterly department quality reviews.

3.

Maintains daily productivity and turnaround times as outlined in Department’s Performance Improvement plan (attachment A) 4.

Responsible for remaining up-to-date knowledge of AHA ICD-9-CM/ICID-10-CM/PCS coding conventions, MS-DRG and APR-DRG principles and guidelines.

Maintains a working knowledge of prospective payment systems as it relates directly to coding process.

5.

Participation in department and sectional meetings, education sessional sessions and workshops as scheduled.

6.

Maintains working knowledge of clinical documentation improvement program and functions as liaison for RN clinical documentation specialists (inpatient coding professionals only).

7.

Demonstrates/models the Network’s core values and customer service behaviors in interactions with all customers (internal and external).

8.

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.

9.

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

10.

Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).

11.

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

12.

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

13.

Complies with Network and departmental policies regarding attendance and dress code.

OTHER FUNCTIONS: 1.

Assists in training of new personnel 2.

Other related duties as assigned.

PHYSICIAL AND SENSORY REQUIREMENTS PHYSICAL/SENSORY DEMANDS: Sitting for up to 7 hours per day, 3 hours at a time.

Repetitive arm/finger use retrieving/viewing computerized patient medical record and abstracting of patient information.

Extended periods of vision use for reviewing and coding computerized patient records approximately 7 hours per day, 3 hours at a time.

Hearing as it relates to normal conversation.

Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with department downtime policy..

POTENTIAL ON-THE-JOB RISKS: No identified risks.

SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE: N/A MOST COMPLEX DUTY: Ability to apply objective understanding of AHA ICD-10-CM/PCS coding conventions and AMA CPT-4 guidelines.

Appropriately assign diagnosis and procedure codes for accurate reimbursement.

Understanding computerized health information system and encoding software systems.

SUPERVISION (Received and/or Given): IP and OP coding coordinators COMMUNICATIONS: Communicate frequently in a tactful, respectful and diplomatic manner with internal and external customers.

Advises respective coordinators of issues requiring immediate attention.

ADDITIONAL REQUIREMENTS: Adheres to the confidentiality guidelines as outlined within the Hospital and departmental policies.

Promotes positive customer satisfaction by way of prompt and courteous service.

QUALIFICATIONS (MINIMUM) EDUCATION: RHIA, RHIT and/or CCS eligible or currently enrolled in a Health Information Technology or other health-care related program desired.

Will consider candidate with greater than 3 years experience in the coding field without coding credentials.

Candidate will be expected to obtain their AHIMA credential within three years of hire date to retain position with St.

Luke’s University Health Network.

TRAINING AND EXPERIENCE: Minimum 1 year demonstrated ICD-10-CM inpatient and/or outpatient coding experience in acute care, teaching setting.

Knowledge of anatomy and physiology, pathophysiology, and medical terminology as well as AHA ICD-10-CM/PCS and AMA CPT-4 coding conventions required.

Previous experience with EPIC health information computerized patient record and 3M encoding system preferred.

AHIMA Certified Required: CCS, RHIA, or RHIT REQUIRED WORK SCHEDULE: Fully remote for local (PA, NJ) candidates only.

Home base out of Allentown, PA.

Full Time: Day shift with flexible hours.

Mon-Fri with weekend rotation every 3rd week.

Per Diem: Total shift flexibility.

Must be able to commit to working at minimum 16 hours per month .

Please complete your application using your full legal name and current home address.

Be sure to include employment history for the past seven (7) years, including your present employer.

Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.

It is highly recommended that you create a profile at the conclusion of submitting your first application.

Thank you for your interest in St.

Luke's!! St.

Luke's University Health Network is an Equal Opportunity Employer.
Remote working/work at home options are available for this role.
Not Specified
Certified Outpatient Coding Specialist
🏢 ST. LUKE'S UNIVERSITY HEALTH NETWORK
Salary not disclosed
Allentown 2 weeks ago
St.

Luke's is proud of the skills, experience and compassion of its employees.

The employees of St.

Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Certified Outpatient Coding Specialist codes and abstracts all pertinent patient medical information according to AHA ICD-10-CM/PCS and AMA CPT-4 Coding conventions, UHDDS guidelines and CMS directives.

Completes data entry of abstracted inpatient/outpatient diagnosis and/or procedure codes to Network’s health information system.

Collaborates with the Health Information/Medical Records, Admissions and Finance departments to ensure appropriate flow of information.

JOB DUTIES AND RESPONSIBILITIES: Codes and abstracts diagnosis and procedure information from patient medical records according to AHA ICD-10-CM/PCS and AMA CPT-4 coding conventions, UHDDS and CMS guidelines and regulations Utilizes the 3M Encoder to verify and assign AHA ICD-10-CM/PCS and AMA CPT-4 codes, and MS-DRG/APR-DRG assignment Maintains 95% data quality coding accuracy rate as measured through quarterly department quality reviews Maintains daily productivity and turnaround times as outlined in Department’s Performance Improvement plan Responsible for remaining up-to-date with knowledge of AHA ICD-9-CM/ICD-10-CM/PCS and AMA CPT-4 coding conventions, MS-DRG and APR-DRG principles and guidelines Maintains a working knowledge of prospective payment systems as it relates directly to coding process Participation in department and sectional meetings, education sessional sessions and workshops as scheduled Maintains working knowledge of clinical documentation improvement program and functions as liaison for RN clinical documentation specialists PHYSICIAL AND SENSORY DEMANDS: Sitting for up to 7 hours per day, 3 hours at a time.

Repetitive arm/finger use retrieving/viewing computerized patient medical record and abstracting of patient information.

Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, 3 hours at a time.

Hearing as it relates to normal conversation.

EDUCATION: RHIA, RHIT CCS, and/or CPC from an accredited Health Information Technology or Management program.

Will consider candidate with greater than 3 years experience in the coding field without coding credentials.

If candidate is RHIA, RHIT, CCS and/or CPC -eligible or possess no credentials, then candidate will be expected to obtain their AHIMA/AAPC credential within three years of hire date to retain position with St.

Luke’s University Health Network.

TRAINING AND EXPERIENCE: Minimum 1 year demonstrated ICD-10-CM inpatient and/or outpatient coding experience in acute care, teaching setting.

Knowledge of anatomy and physiology, pathophysiology, and medical terminology required.

Previous experience with EPIC health information computerized patient record and 3M encoding system preferred.

WORK SCHEDULE: Day shift but may require other hours as necessary.

Weekend rotations.

Please complete your application using your full legal name and current home address.

Be sure to include employment history for the past seven (7) years, including your present employer.

Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.

It is highly recommended that you create a profile at the conclusion of submitting your first application.

Thank you for your interest in St.

Luke's!! St.

Luke's University Health Network is an Equal Opportunity Employer.
Not Specified
Gastroenterology Physician
🏢 ST. LUKE'S UNIVERSITY HEALTH NETWORK
Salary not disclosed
Bethlehem 2 weeks ago
St.

Luke's is proud of the skills, experience and compassion of its employees.

The employees of St.

Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Do you want to grow your career at one of the nation’s 100 Top Hospitals? St.

Luke’s University Health Network is seeking a BC/BE Gastroenterologist to join our growing team of 41 young and dynamic physicians.

Our team is shaping the future of gastroenterology services in the region through the development of new and innovative programs and brand-new state of the art endoscopy centers.

We have opportunities throughout Pennsylvania and New Jersey.

In joining St.

Luke’s University Health Network you’ll enjoy: • Work/life balance and flexibility • Team-based care with well-educated, dedicated support staff • Exceptional compensation package, starting bonus, and relocation reimbursement • Rich benefits package, including malpractice, health and dental insurance, loan forgiveness and generous CME allowance • Teaching, research, quality improvement and strategic development opportunities • A St.

Luke’s “family” that will help you adapt to the new region.

Highlights include: • In addition to patient care, the department also supports and trains medical students, internal medicine residents and gastroenterology fellows.

• Our team conducts clinical research and participates in industry- and NIH-sponsored as well as investigator-initiated research and serves as Faculty at the Temple / St.

Luke’s School of Medicine.

• We utilize Olympus scopes which provide a comprehensive offering to meet every gastroenterology procedural need.

• Collectively, the team delivers over 43,000 annual visits and performs about 30,00 procedures.

• St.

Luke’s gastroenterology practices enjoy the support of a large health network with appropriate levels of autonomy allowing each practice to establish its unique identity while receiving referrals from our loyal Primary Care Physician Groups.

About St.

Luke’s University Health Network Founded in 1872, St.

Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 12 hospitals and 300+ outpatient sites.

With annual net revenue greater than $3 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey.

Dedicated to advancing medical education, St.

Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania.

In partnership with Temple University, St.

Luke’s created the Lehigh Valley’s first and only regional medical school campus.

It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 40 fully accredited graduate medical educational programs with 419 residents and fellows.

Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information.

St.

Luke’s is also recognized as one of the state’s lowest cost providers.
*We do not sponsor visas If you are interested in learning more about the opportunity, please send your CV to: Christine Figler Physician Talent Acquisition Specialist St.

Luke’s University Health Network JOB DUTIES AND RESPONSIBILITIES: Performs history and physical examination of all patients seen.

Provide cost-effective, high-quality care based on best practice evidenced based medicine.

Make best efforts to adhere to standardized orders and practice guidelines that have been approved by the medical staff.

Demonstrates competency in the assessment, range or treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

Provide regular, timely, and appropriate communication with referring physicians, patients and their families.

Participates in education of patients and their families.

Evaluates and implements patient health care needs.

Performs routine exams and obtains patient histories.

Manages patient treatment program based on assessment of needs.

Initiates treatment via prescriptions, diagnostic tests, exams and procedures.

Reviews lab results and plans actions according to results.

Performs routine health maintenance activities for new and established patients.

Coordinates patient care and makes referrals to physicians, nurses, psychologists, nutritionists, et cetera, as needed.

Collaborates and communicates with other professionals, nurses, physicians, and outside agencies regarding patient care.

Coordinates patient care and family counseling with public and mental health agencies as appropriate.

Teaches wellness habits and educates patients on prevention of potential health problems or method of dealing with present problems.

Provides information and materials relating to patient health care needs.

Maintains knowledge of current medical practices and skills.

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to three (3) hours per day; three (3) hours a t a time.

Standing for up to eight (8) hours per day; eight (8) hours at a time.

Walking for up to six (6) hours per day; one (1) hour at a time.

Frequent fingering, handling, grasping, twisting, and turning as it relates to therapeutic procedures.

Consistently lift, carry, and push objects up to 10 pounds.

Occasionally lift, carry, and push objects up to 75 pounds.

Rarely lifting with assistance, up to 100 pounds.

Rarely pushing and pulling patients weighing up to 300 pounds in a wheel chair or stretcher.

Occasionally stooping and bending.

Must be able to perceive attributes of an object through touch.

Seeing as it relates to normal near, far, color, and peripheral vision.

Hearing as it relates to normal conversation and high and low frequencies.

EDUCATION: Graduate of an accredited medical school and completion of residency and/or fellowship in area of specialty.

TRAINING AND EXPERIENCE: Current or recent experience in area of specialty.

LICENSE AND CERTIFICATIONS: MD or DO
- licensed by the state licensure board within the State of practice.

Board Certified/Eligible in the area of specialty by the appropriate medical board.

Please complete your application using your full legal name and current home address.

Be sure to include employment history for the past seven (7) years, including your present employer.

Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.

It is highly recommended that you create a profile at the conclusion of submitting your first application.

Thank you for your interest in St.

Luke's!! St.

Luke's University Health Network is an Equal Opportunity Employer.
Not Specified
Process Engineer
Salary not disclosed
Allentown 2 weeks ago
Job Title: Process Engineer Location: Allentown, PA 18106 Contract Duration: 6 months+ (possible extension) Schedule: Monday–Friday, 8:00 AM–5:00 PM (Overtime before/after shift; weekend OT rare) Position Summary: The Process Engineer supports Engineering and Operations in a GMP‑regulated pharmaceutical packaging environment.

The role leads technology transfers, manages capital equipment projects, integrates new automation, and drives continuous improvement initiatives to enhance efficiency, throughput, and quality.

This is a client‑facing, fully on‑site role responsible for ensuring compliance, resolving complex equipment issues, and maintaining standardized, high‑performing operations.

Key Responsibilities: · Lead technology transfer activities for new and existing client products, including documentation, qualification, and timeline alignment (client‑facing role).

· Support and execute CAPEX projects from initiation through installation, commissioning, FAT/SAT, and validation.

· Develop user requirements (URS), equipment specifications, and support vendor reviews and evaluations.

· Integrate new production equipment and automation to increase throughput and reduce manual processes.

· Collaborate with Operations to identify and resolve workflow bottlenecks across packaging lines.

· Conduct deviation investigations, CAPAs, and manage change control activities.

· Author and approve technical documentation including SOPs, protocols, batch records, and validation documents.

· Apply Lean, Six Sigma, and structured problem‑solving methodologies to drive continuous improvement.

· Ensure full compliance with GMP standards, site safety practices, and organizational values.

· Perform additional engineering duties to support operational and business needs.

· Nice to have: Packaging experience (vials, syringes, kitting, serialization, packaging design).

· Maintain strong on‑floor presence at the Allentown site (“boots on the ground”).

Minimum Qualifications: · Bachelor’s degree in Packaging, Electrical, Mechanical, Industrial Engineering, or related field.

· 3+ years of engineering experience in a cGMP‑controlled environment (pharma or food preferred).

· Experience with automated packaging, labeling, assembly, or bottling equipment.

· Strong technical writing ability (URS, FDS, FMEA, FAT/SAT, commissioning protocols, SOPs).

· Mechanical aptitude with hands‑on troubleshooting of packaging equipment.

· Strong communication skills for cross‑functional and client‑facing interactions.

· Ability to manage multiple priorities in a fast‑paced environment.

Preferred Qualifications: · 5–10 years of engineering experience.

· Lean or Six Sigma certification.
Not Specified
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