Information Technology Jobs in Addison Texas
437 positions found — Page 4
Date Posted:
2025-12-17Country:
United States of AmericaLocation:
TX231: Richardson 1601 North Plano Road , Richardson, TX, 75081 USAPosition Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
At Raytheons Optics Manufacturing Center, the Manufacturing Engineering team plays a critical role in sustaining our competitive edge in the design and production of complex optical components, assemblies, and systems. We are responsible for driving operational excellence—ensuring high-quality product delivery that meets schedule, cost, and safety targets.
The Manufacturing Engineering team at our facility in Richardson TX seeks a highly skilled and motivated Optics Manufacturing Engineer to join our team. Relocation benefits are available. This is a unique opportunity to contribute to the production of advanced optical elements using state-of-the-art grinding and polishing technologies.
( NOTE: This is high-precision optics technology, not eyeglasses / eyesight related)
What You Will Do:
- Provide engineering support for the fabrication and metrology of high-precision optical windows, lenses and prisms.
- Develop and document robust manufacturing process plans that meet complex optical and mechanical specifications, while optimizing for cost, throughput, quality, and yield.
- Interpret and verify conformance of engineering drawings, specifications, work instructions, and test procedures to applicable internal and external standards.
- Support bid and proposal efforts by estimating time and resources required for manufacturing activities.
- Drive continuous improvement initiatives through data analysis and process optimization.
- Collaborate closely with manufacturing technicians on the factory floor to resolve production issues in real time.
- Specify, procure, and validate production and metrology equipment required for optical manufacturing and testing.
- Lead root cause analysis and corrective action (RCCA) efforts for product or process failures using structured problem-solving tools such as 5 Whys and Fishbone.
- Interface with cross-functional teams, program management, and customers to provide technical guidance, ensure requirements compliance, and support key project milestones.
- First / day shift position.
Qualifications You Must Have:
- Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) or equivalent, with a minimum of 2 years of relevant engineering experience.
- Relevant experience is providing engineering support in a precision optics manufacturing environment.
- Work history in optical manufacturing processes, including grinding, pitch polishing, and/or pad polishing techniques.
- Hands-on experience operating planetary and spindle polishing machines for optical fabrication.
- Proficiency in measuring and evaluating optical components using optical interferometry.
Qualifications We Prefer:
- Advanced degree (MS/PhD) in Mechanical Engineering, Precision Engineering, or a related field.
- Reading and interpreting engineering drawings that utilize GD&T standards and translating them into appropriate manufacturing steps.
- Hands-on expertise in operating and programming 3-axis and/or 5-axis CNC equipment using CAM software MasterCAM or comparable platforms.
- Setting up machines, executing initial runs, troubleshooting issues, and conducting post-machining inspections.
- Creating and evaluating CAD models using Creo, SolidWorks, or similar CAD software.
- Conducting root cause analysis and implementing effective corrective actions.
- Developing clear and detailed technical documentation to support manufacturing operations.
- Adapting work hours as needed to meet business and production demands.
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation offered.
Learn more & apply now!
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
#LI-Onsite
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries.
We partner with Fortune 500 companies to address complex business challenges.
Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more.
Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security.
Beyond our work, we actively support local communities and non-profits, reflecting our core values.
Join us to be part of a dynamic and impactful global company! Please visit us at to know more .
Must Have Skills: Expertise of ACF2 Security administration, commands, groups Expertise of ACF2 rules, UID strings, accounts, and resource classes Understanding of how ACF2 integrates with other subsystems (e.g., CICS, DB2, IMS) Understanding of how ACF2 integrates with external systems (e.g., OIM – Oracle Identity Manager) Education: Bachelors required.
V2Soft is an Equal Opportunity Employer ( EOE).
We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
to view all of our open opportunities and to learn more about our benefits.
S. citizens are authorized to access information under this program/contract. Security Clearance:
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. At Raytheons Optics Manufacturing Center, the Manufacturing Engineering team plays a critical role in sustaining our competitive edge in the design and production of complex optical components, assemblies, and systems. We are responsible for driving operational excellence—ensuring high-quality product delivery that meets schedule, cost, and safety targets.
The Manufacturing Engineering team at our facility in Richardson TX seeks a highly skilled and motivated Optics Manufacturing Engineer to join our team. Relocation benefits are available. This is a unique opportunity to contribute to the production of advanced optical elements using state-of-the-art grinding and polishing technologies.
( Provide engineering support for the fabrication and metrology of high-precision optical windows, lenses and prisms.
Develop and document robust manufacturing process plans that meet complex optical and mechanical specifications, while optimizing for cost, throughput, quality, and yield.
Interpret and verify conformance of engineering drawings, specifications, work instructions, and test procedures to applicable internal and external standards.
Support bid and proposal efforts by estimating time and resources required for manufacturing activities.
Drive continuous improvement initiatives through data analysis and process optimization.
Collaborate closely with manufacturing technicians on the factory floor to resolve production issues in real time.
Specify, procure, and validate production and metrology equipment required for optical manufacturing and testing.
Lead root cause analysis and corrective action (RCCA) efforts for product or process failures using structured problem-solving tools such as 5 Whys and Fishbone.
Interface with cross-functional teams, program management, and customers to provide technical guidance, ensure requirements compliance, and support key project milestones.
First / day shift position.
Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) or equivalent, with a minimum of 2 years of relevant engineering experience.
Relevant experience is providing engineering support in a precision optics manufacturing environment.
Work history in optical manufacturing processes, including grinding, pitch polishing, and/or pad polishing techniques.
Hands-on experience operating planetary and spindle polishing machines for optical fabrication.
Advanced degree (MS/PhD) in Mechanical Engineering, Precision Engineering, or a related field.
Reading and interpreting engineering drawings that utilize GD&T standards and translating them into appropriate manufacturing steps.
Hands-on expertise in operating and programming 3-axis and/or 5-axis CNC equipment using CAM software MasterCAM or comparable platforms.
Setting up machines, executing initial runs, troubleshooting issues, and conducting post-machining inspections.
Creating and evaluating CAD models using Creo, SolidWorks, or similar CAD software.
Conducting root cause analysis and implementing effective corrective actions.
Developing clear and detailed technical documentation to support manufacturing operations.
Adapting work hours as needed to meet business and production demands.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. Relocation offered.
This includes all production and maintenance employees, as they are essential to the development of our products.
#As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
S. citizens are authorized to access information under this program/contract. Security Clearance:
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. At Raytheons Optics Manufacturing Center, the Manufacturing Engineering team plays a critical role in sustaining our competitive edge in the design and production of complex optical components, assemblies, and systems. We are responsible for driving operational excellence—ensuring high-quality product delivery that meets schedule, cost, and safety targets.
The Manufacturing Engineering team at our facility in Richardson TX seeks a highly skilled and motivated Optics Manufacturing Engineer to join our team. Relocation benefits are available. This is a unique opportunity to contribute to the production of advanced optical elements using state-of-the-art grinding and polishing technologies.
( Provide engineering support for the fabrication and metrology of high-precision optical windows, lenses and prisms.
Develop and document robust manufacturing process plans that meet complex optical and mechanical specifications, while optimizing for cost, throughput, quality, and yield.
Interpret and verify conformance of engineering drawings, specifications, work instructions, and test procedures to applicable internal and external standards.
Support bid and proposal efforts by estimating time and resources required for manufacturing activities.
Drive continuous improvement initiatives through data analysis and process optimization.
Collaborate closely with manufacturing technicians on the factory floor to resolve production issues in real time.
Specify, procure, and validate production and metrology equipment required for optical manufacturing and testing.
Lead root cause analysis and corrective action (RCCA) efforts for product or process failures using structured problem-solving tools such as 5 Whys and Fishbone.
Interface with cross-functional teams, program management, and customers to provide technical guidance, ensure requirements compliance, and support key project milestones.
First / day shift position.
Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) or equivalent, with a minimum of 2 years of relevant engineering experience.
Relevant experience is providing engineering support in a precision optics manufacturing environment.
Work history in optical manufacturing processes, including grinding, pitch polishing, and/or pad polishing techniques.
Hands-on experience operating planetary and spindle polishing machines for optical fabrication.
Advanced degree (MS/PhD) in Mechanical Engineering, Precision Engineering, or a related field.
Reading and interpreting engineering drawings that utilize GD&T standards and translating them into appropriate manufacturing steps.
Hands-on expertise in operating and programming 3-axis and/or 5-axis CNC equipment using CAM software MasterCAM or comparable platforms.
Setting up machines, executing initial runs, troubleshooting issues, and conducting post-machining inspections.
Creating and evaluating CAD models using Creo, SolidWorks, or similar CAD software.
Conducting root cause analysis and implementing effective corrective actions.
Developing clear and detailed technical documentation to support manufacturing operations.
Adapting work hours as needed to meet business and production demands.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. Relocation offered.
This includes all production and maintenance employees, as they are essential to the development of our products.
#As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
You will make an impact by:
* Serving as a mentor, role model and facilitator who provides guidance and academic support for students.
* Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.
* Applying your skills and experience to your assigned teaching schedule.
* Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.
* Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.
* Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.
* Maintaining scholarly activities.
* Participating in professional growth and service in accordance with university policies.
* Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.
* Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.
* *If working with students in a Clinical setting you will:
* Assume complete responsibility for students in clinical facilities.
* Clarify clinical expectations with students.
* Clarify student placement and expectations with clinical facility staff.
* Utilize care planning time to direct students to available resources needed for clinical preparation.
* Assess student knowledge and skill level to ensure safety and optimal care to patients.
* Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.
* P rovide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.
Your Experience Includes:
* Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
* Working with online learning management systems to further engage the student learning process.
* Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.
* Clinical RN - Must have a minimum of two (2) year's prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.
Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.
* Master's degree in nursing
* Professional nurse licensure required.
Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: WCU Richardson Campus
Function: Faculty
Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!
You will make an impact by:
- Serving as a mentor, role model and facilitator who provides guidance and academic support for students.
- Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.
- Applying your skills and experience to your assigned teaching schedule.
- Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.
- Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.
- Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.
- Maintaining scholarly activities.
- Participating in professional growth and service in accordance with university policies.
- Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.
- Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.
- *If working with students in a Clinical setting you will:
- Assume complete responsibility for students in clinical facilities.
- Clarify clinical expectations with students.
- Clarify student placement and expectations with clinical facility staff.
- Utilize care planning time to direct students to available resources needed for clinical preparation.
- Assess student knowledge and skill level to ensure safety and optimal care to patients.
- Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.
- Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.
Your Experience Includes:
- Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
- Working with online learning management systems to further engage the student learning process.
- Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.
- Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.
Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.
- Master’s degree in nursing
- Professional nurse licensure required.
#HEJ
Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: WCU Richardson CampusFunction: Faculty
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Overview:
The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts with monthly billings. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel, if necessary, though travel is not a primary aspect of this role.
About the Role
Impact you will make
The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.
Regional Customer Success Leader
What You Will Do
- Report to the SVP, Growth and lead a regional team of Customer Success Directors
- Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
- Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
- Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
- Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
- Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
- Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
- Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
- Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
- Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
What You Will Bring
- 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
- 5+ years of leadership experience managing and developing regional or national customer success teams.
- Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
- Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
- Experience in account strategy, KPI management, and operational execution.
- Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
- Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
- Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
- Bachelor's degree required; MBA or advanced degree preferred.
- Travel required: up to 50%.
What We Would Like to See
- Prior experience with revenue cycle SAAS technology and service solutions
- Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
- Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
- Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!
You will make an impact by:
- Serving as a mentor, role model and facilitator who provides guidance and academic support for students.
- Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.
- Applying your skills and experience to your assigned teaching schedule.
- Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.
- Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.
- Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.
- Maintaining scholarly activities.
- Participating in professional growth and service in accordance with university policies.
- Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.
- Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.
- *If working with students in a Clinical setting you will:
- Assume complete responsibility for students in clinical facilities.
- Clarify clinical expectations with students.
- Clarify student placement and expectations with clinical facility staff.
- Utilize care planning time to direct students to available resources needed for clinical preparation.
- Assess student knowledge and skill level to ensure safety and optimal care to patients.
- Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.
- Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.
Your Experience Includes:
- Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
- Working with online learning management systems to further engage the student learning process.
- Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.
- Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.
Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.
- Master’s degree in nursing
- Professional nurse licensure required.
#HEJ
Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: WCU Richardson CampusFunction: Faculty
Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!
You will make an impact by:
- Serving as a mentor, role model and facilitator who provides guidance and academic support for students.
- Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.
- Applying your skills and experience to your assigned teaching schedule.
- Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.
- Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.
- Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.
- Maintaining scholarly activities.
- Participating in professional growth and service in accordance with university policies.
- Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.
- Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.
- *If working with students in a Clinical setting you will:
- Assume complete responsibility for students in clinical facilities.
- Clarify clinical expectations with students.
- Clarify student placement and expectations with clinical facility staff.
- Utilize care planning time to direct students to available resources needed for clinical preparation.
- Assess student knowledge and skill level to ensure safety and optimal care to patients.
- Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.
- Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.
Your Experience Includes:
- Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
- Working with online learning management systems to further engage the student learning process.
- Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.
- Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.
Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.
- Master’s degree in nursing
- Professional nurse licensure required.
Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.
At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.
West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.
Campus: WCU Richardson CampusFunction: Faculty
