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ESSENTIAL FUNCTIONS:
· In collaboration with multidisciplinary team, evaluates patient referrals to develop individualized plan of care across the continuum of care
· Responsible for personalized education plan for patient and family
· Follows through with test results and plan of care with patient/family and other health care providers/services as directed by provider or established guidelines
· Acts as a liaison among the individual/family, community, provider and physician as well as other health care team members.
· Collaborates in developing, implementing and evaluating teaching/learning strategies for client/family in the hospital community.
· Provides clinical leadership by being a preceptor for visiting professionals, students and new graduates.
· Coordinates appropriate educational material/instructions for patients, families, medical staff and multidisciplinary personnel to accomplish patient care outcomes.
· Participates in planning and presentation of continuing education programs, seminars and meetings.
· Coordinates with the health care team to develop a mechanism to monitor patient outcomes and follows up on variances.
· Ensures collection and input of risk stratification data. Reports results to the health care team and participates in interpretation of data and formulation of action plan.
· Collaborates with patients/families/populations to coordinate community services and appropriate resources which meet the individual needs and goals.
· Serves on selected hospital, group practice and community-based committees.
· Identifies need for and participates in research projects relevant to specific patient population.
· Collaborates with Quality Management, Utilization Review, Information Technology Services, and other departments regarding data availability and reports.
· Is accountable for the implementation and communication of standards for patient care delivery appropriate to the specific patient population that meets professional and regulatory standards.
· Coordinates the health care team in development of clinical tools for optimal outcomes and reports findings.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Current Iowa registered nurse (RN) license.
· Bachelor’s degree in health-related field required or actively pursuing. BSN preferred.
· Demonstrates competency within a specialized area of clinical practice with 4 years experience in that specialty.
· Proof of completion of Mandatory Reporter – Child and Dependent Adult Abuse training within three (3) months of hire.
· Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
· Demonstrates success in positions of leadership.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
ESSENTIAL FUNCTIONS:
· In collaboration with multidisciplinary team, evaluates patient referrals to develop individualized plan of care across the continuum of care
· Responsible for personalized education plan for patient and family
· Follows through with test results and plan of care with patient/family and other health care providers/services as directed by provider or established guidelines
· Acts as a liaison among the individual/family, community, provider and physician as well as other health care team members.
· Collaborates in developing, implementing and evaluating teaching/learning strategies for client/family in the hospital community.
· Provides clinical leadership by being a preceptor for visiting professionals, students and new graduates.
· Coordinates appropriate educational material/instructions for patients, families, medical staff and multidisciplinary personnel to accomplish patient care outcomes.
· Participates in planning and presentation of continuing education programs, seminars and meetings.
· Coordinates with the health care team to develop a mechanism to monitor patient outcomes and follows up on variances.
· Ensures collection and input of risk stratification data. Reports results to the health care team and participates in interpretation of data and formulation of action plan.
· Collaborates with patients/families/populations to coordinate community services and appropriate resources which meet the individual needs and goals.
· Serves on selected hospital, group practice and community-based committees.
· Identifies need for and participates in research projects relevant to specific patient population.
· Collaborates with Quality Management, Utilization Review, Information Technology Services, and other departments regarding data availability and reports.
· Is accountable for the implementation and communication of standards for patient care delivery appropriate to the specific patient population that meets professional and regulatory standards.
· Coordinates the health care team in development of clinical tools for optimal outcomes and reports findings.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Current Iowa registered nurse (RN) license.
· Bachelor’s degree in health-related field required or actively pursuing. BSN preferred.
· Demonstrates competency within a specialized area of clinical practice with 4 years experience in that specialty.
· Proof of completion of Mandatory Reporter – Child and Dependent Adult Abuse training within three (3) months of hire.
· Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
· Demonstrates success in positions of leadership.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
IDR is seeking a Lead Technical Program Manager to join one of our top clients for a remote opportunity. This role involves leading enterprise technology programs focused on workplace infrastructure and construction-related technology projects within a dynamic, enterprise environment. The company specializes in delivering innovative technical solutions across various facilities and corporate offices nationwide.
Position Overview for the Lead Technical Program Manager:
- Lead end-to-end delivery of workplace technology programs across corporate offices and retail branches, from planning through implementation.
- Develop and manage comprehensive program plans including scope, timelines, budgets, resources, and technical requirements.
- Manage and mentor a team of project managers responsible for full project lifecycle execution.
- Coordinate cross-functional collaboration with engineering, product, business stakeholders, and vendors to align projects with business goals.
- Identify, assess, and mitigate project risks, issues, and dependencies while maintaining project momentum and delivery timelines.
Requirements for the Lead Technical Program Manager:
- 5+ years of experience in Technical Program Management leading complex enterprise technology programs.
- Experience delivering workplace technology or infrastructure projects (network, wireless, virtual computing, end-user technologies).
- Proven ability to manage multiple project managers or large cross-functional teams.
- Strong stakeholder management and executive communication skills across business and technology teams.
- Experience managing budgets, resource allocation, and large project portfolios.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Senior Business Analyst Life & Annuities
Onsite in WDM office 4 days a week
Contract
Overview:
We are seeking an experienced Senior Business Systems Analyst (AI Enablement) to support ***'s AI transformation initiatives. This role will partner with ***'s BSA team, IT leadership, and PMO to understand current SDLC processes, identify pain points, gaps, and inconsistencies across teams, and translate findings into a more streamlined, AI-enabled operating model.
The BSA will assess our current requirements elicitation process and help define how an AI-infused approach can significantly improve the thoroughness, completeness, and quality of user requirements specifically for consumption by an AI coding agent. This includes identifying cross-system dependencies, non-functional requirements, and user personas from initial requirement elicitation through Jira story creation. This role will help transform our BSA capabilities by leveraging custom-built AI solutions to accelerate cycle time, improve consistency, and reduce downstream rework.
This role will also define measurable success criteria and develop metrics to evaluate process improvements and AI impact across the SDLC: gathering requirements across several other SDLC-related AI initiatives and provide light project management support across multiple AI workstreams.
Key Responsibilities
Assess current BA workflows, documentation standards, and impact analysis processes from user requirement elicitation through Jira story creation, identifying gaps, redundancies, inconsistencies and improvements across teams.
Identify friction points and define AI-enabled use cases with measurable business outcomes.
Drive feedback loops for AI proofs of concept (POCs) delivered to teams by gathering structured user input, measuring adoption and effectiveness, and incorporating insights into iterative improvements.
Develop clear, actionable requirements including user stories, acceptance criteria, non-functional requirements, personas, and upstream/downstream system impacts.
Determine and help establish processes or patterns to ensure user requirements align with current system capabilities. Proactively identify cross-system dependencies, technical constraints, gaps, and system limitations in collaboration with engineering teams to ensure requirements are technically feasible and implementation-ready.
Support backlog grooming, sprint planning, demos, and pilot validation sessions.
Track progress across multiple AI initiatives, manage dependencies and risks, and maintain clear stakeholder communication.
Develop and maintain lightweight project plans, timelines, and status reporting to ensure AI initiatives remain aligned with business priorities and strategic objectives.
Required Qualifications
5+ years of Business Analysis or Business Systems Analysis experience in technology or software environments.
Strong requirements elicitation, documentation, and facilitation skills.
Experience working in Agile environments with cross-functional teams.
Practical familiarity with AI tools (e.g., Claude Code CLI, ChatGPT, Copilot) and understanding of AI concepts (LLMs, prompt engineering, AI governance, and AI risk considerations).
Strong systems thinking, structured communication, and stakeholder management skills.
Preferred Experience
Experience implementing AI or automation solutions within enterprise environments.
Familiarity with AWS AI services (e.g., AWS Bedrock) or other enterprise AI platforms.
Familiarity with Jira, Confluence, GitHub, or similar SDLC ecosystems.
Experience supporting PMO processes or managing multiple concurrent initiatives along with a functional understanding of Agile practices.
Financial services or insurance industry experience.
Success Measures
Successful delivery of an AI-enabled solution for ***'s BSA team.
Improved BA workflow efficiency, quality, and consistency.
High-quality, implementation-ready requirements that reduce downstream rework and delivery thrash.
Effective coordination, transparency, and measurable progress across AI initiatives.
We are seeking an experienced Workday HCM Project Manager/Delivery Manager to lead a major Workday HCM implementation for a global biotech organization. This person will serve as the primary project driver and HR-facing point of contact, partnering closely with HR leadership, the selected System Integrator (SI), and internal technical teams.
Rate range: $85-$90 per hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
The ideal candidate has hands-on Workday implementation experience, strong knowledge of integrations and data conversion, and the ability to provide both strategic guidance and tactical execution during a multi-phase Workday rollout.
This is a high-visibility role designed to support the Workday go‑live and evolution of the HR technology ecosystem, with a planned conversion to full-time in 2027 as the team grows.
What You’ll Do
Project Leadership
- Lead end-to-end delivery for the Workday HCM Phase 1 implementation.
- Serve as the main liaison between HR, the SI, internal IT teams, and project stakeholders.
- Drive project plans, timelines, risk mitigation, decision logs, and overall program governance.
HCM Implementation & Design Support
- Partner with HR SMEs and SI to support business requirements, design sessions, configuration discussions, and functional validation.
- Act as the “voice of reason” to ensure alignment, quality, and adherence to best practices.
Integrations & Data
- Lead the integration workstream in partnership with internal technical resources.
- Provide expertise on integration strategy, sequencing, and data flow requirements.
- Support data migration planning, load sequencing, reconciliation, and validation (QA, sanity checks).
- Collaborate with teams to prepare, cleanse, and validate data for conversion cycles.
Reporting & Analytics
- Assist with Workday reporting needs, ensuring HR has the necessary outputs for testing, go-live, and post‑production support.
Audit & Compliance
- Advise on Workday’s built-in audit capabilities and assess whether external tools may be needed.
- Provide recommendations for audit frameworks, controls, and ongoing data quality processes.
Go-Live & Hypercare
- Support cutover planning, go-live readiness, and post‑launch stabilization.
- Act as ongoing business support until the role transitions into a full-time HR tech function.
What We’re Looking For
- 5+ years of Workday HCM experience including at least 2–3 full implementation cycles.
- Strong background in project management or delivery management roles within HR technology.
- Experience partnering with or managing SIs during Workday deployments.
- Hands-on exposure to data conversion, integrations, reporting, and functional validation.
- Ability to guide HR stakeholders, challenge technical recommendations, and drive clarity and alignment.
- Excellent communication skills, comfort leading cross-functional teams, and strong decision-making abilities.
- Workday certification a plus, but not required.
- Experience with PeopleSoft is not required.
Nice-to-Haves
- Experience with future Workday phases including Benefits, Recruiting, or other HCM modules.
- Background in HR auditing, controls, or system governance.
- Biotech or life sciences industry experience.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
- Seniority Level
- Mid-Senior level
- Industry
- IT Services and IT Consulting
- Employment Type
- Full-time
- Job Functions
- Engineering
- Skills
- C (Programming Language)
- Firmware
- Embedded Systems
Title: Lead Software Engineer - AI Application Platform
Mode of interview 1 round in person
Location: Must be in Charlotte, NC to work Hybrid Model
Main Skill set: Python, AI and Angular
Description:
Lead Software Engineer - AI Application Platform
The Opportunity
We are seeking a Lead Software Engineer to guide the architectural development and execution of the client, a sophisticated AI-powered application generation platform. This role suits a proven technical leader with deep, hands-on expertise across the full software stack who finds enabling a team to build better software deeply satisfying.
You will shape critical systems, mentor senior and junior developers through complex technical decisions, conduct rigorous code reviews across multiple technology domains, and directly influence the platform's trajectory through strategic engineering leadership.
This is for someone who:
- Engages thoughtfully when a junior developer asks targeted architectural questions—because you see an opportunity to shape how someone thinks about systems
- Takes time to explain subtle type-safety issues in code review, understanding that feedback is a teaching moment
- Can present architecture clearly to executives and confidently explain both what we're building and why it matters
- Finds more energy in the code your team ships than in the code you write individually
- Has proven depth across the full stack and a track record of developing engineers into stronger contributors
This is not a single-language codebase. The role requires the ability to make informed decisions on TypeScript design patterns, Python FastAPI architecture, AWS security posture, and Terraform state management in context with one another.
The Platform Challenge
The client is fundamentally a Platform-as-a-Service (PaaS) for dynamic application generation. This differs from building a traditional SaaS product. Rather than building one application, you're building infrastructure that enables users to build their own applications.
What this means architecturally:
- Dynamic Content Generation at Scale: Unlike traditional development where code is fixed, AppGen generates JSON form schemas, validation rules, and UI layouts on demand. The FormBuilder component doesn't know what fields will exist until runtime. The layout engine renders user-designed screens from configuration, not hardcoded templates.
- Multi-Tenant Isolation & Data Segregation: Each user gets their own generated app, potentially deployed to their own AWS environment. The architecture must account for data isolation, namespace management, and cross-tenant security considerations.
- User-Defined Data Structures: Traditional applications are built with predetermined database schemas. AppGen works differently—form structures, field types, and validation rules emerge from user conversations with Claude. This brings engineering challenges: How do you safely execute validation logic that users define? When users modify existing forms that have thousands of submissions, how do you maintain backward compatibility? How do you version schemas?
- Content Rendering, Not Code Generation: Unlike traditional no-code platforms where users drag-and-drop to build, AppGen uses AI instead. Users chat with Claude, Claude generates a form schema, and your platform renders that schema reliably across diverse field types, validation patterns, and workflows. The system renders configurations for immediate use, rather than generating code for later deployment.
Experience that directly transfers:
- You've contributed to or led development of low-code/no-code platforms (visual builders, workflow engines, configuration-driven systems)
- You've worked on SaaS platforms with multi-tenant architecture and understand isolation strategies, rate limiting, and per-customer customization
- You've built dynamic rendering systems that handle unknown/arbitrary schemas at runtime
- You've addressed the unique challenges of treating data configurations as user-created content (form builders, report designers, automation workflows)
- You understand the difference between platform infrastructure and applications built on that infrastructure—and the architectural implications of each
Core Responsibilities
1. Technical Architecture & Systems Thinking (40%)
- Shape architectural decisions across the full stack: How should the component layer handle dynamically generated forms? What's the right approach to validate complex cross-field dependencies in the FormBuilder? What separation of concerns makes sense between the Generator Lambda and the Parent Backend?
- Guide architecture discussions: Help senior developers think through design trade-offs. Should we use NgRx or Angular signals for this feature? When does a new Lambda function become worthwhile given cold-start costs?
- Identify and address system-wide bottlenecks: Work across layers to improve performance. Explore Lambda cold-start optimization, RDS query efficiency, and DynamoDB access patterns.
- Establish patterns and guide consistency: Define coding conventions that work across Python, TypeScript, and Terraform. Help new team members understand the reasoning behind architectural choices.
- What this looks like in practice: You're able to justify architectural decisions with technical reasoning. When someone questions an approach, you can explain the trade-offs you considered. You can write code in multiple languages to validate an approach if needed.
2. Code Review & Technical Guidance (30%)
- Full-stack PR reviews: Review Python FastAPI endpoints and Angular components with equal depth, understanding how they interact.
- Deep technical review: Catch issues thoughtful code review can surface:
- RxJS Observable lifecycle and potential memory patterns in Angular
- Query efficiency and data loading patterns in SQLAlchemy
- Terraform module organization and state management implications
- Type safety and TypeScript coverage gaps
- AWS security and IAM configurations
- Educational feedback: Your code reviews help the team learn. When you identify an issue, reviewees understand not just what changed, but how to think about similar problems in the future.
- Define quality expectations: Work with the team to establish what \"production-ready\" means for this platform and support consistent application of those standards.
- What this requires: Experience reviewing code across teams and multiple languages. You know how to write feedback that resonates—clear, constructive, and focused on helping people improve.
3. Mentorship & Team Development (20%)
- Expand specialist capabilities: Help backend specialists learn to contribute to the forms-engine. Support frontend experts in understanding FastAPI patterns.
- Accelerate junior developers: Pair on complex problems. Explain the reasoning behind patterns like DataState. Connect architectural choices to implementation details and performance implications.
- Identify and address gaps: Recognize when someone is struggling with a technology and provide targeted support—training, pair programming, or guidance through architectural decisions.
- Create growth opportunities: Stretch the team into new areas. A backend engineer working on their first Terraform contribution. A frontend specialist implementing an AWS Lambda authorizer.
- What this requires: Genuine investment in people's growth. You've walked developers through major transitions (generalist to specialist, specialist to full-stack, or into new technology areas). You understand that team strength grows when individuals expand their capabilities.
4. Stakeholder Communication & Technical Leadership (10%)
- Explain to diverse audiences: Translate architectural choices and trade-offs for product managers, executives, and business stakeholders. Connect \"optimizing DynamoDB queries\" to \"improving form submission latency by 30%.\"
- Shape technical direction: Contribute the engineering perspective on feasibility, risk, and what unlocks future capabilities.
- Support release confidence: You understand the code changes, comprehend the risks, and know what to monitor. You can stand behind releases.
Required Qualifications
Technical Skills
Frontend (Production Experience)
- 5+ years of Angular (including handling version migrations, optimizing change detection, and guiding teams through reactive patterns)
- Strong TypeScript skills with generics, discriminated unions, and strict mode
- RxJS depth: You understand hot vs. cold observables, unsubscription patterns, and can identify potential memory issues in reviews
- NgRx state management: You've designed stores at scale, optimized selectors, and evaluated architectural implications
- CSS Grid & Responsive Design: You can assess component hierarchy and layout decisions
- Material Design: You've worked within it and know when and how to extend it
Backend (Production Experience)
- 5+ years of Python (async/await, type hints, data modeling)
- FastAPI production experience: session management, dependency injection, middleware
- SQL and ORMs (SQLAlchemy): You write efficient queries and review them critically
- AWS services: Understanding of Lambda behavior, IAM least-privilege patterns, VPC networking
- REST API design: Versioning, error handling, idempotency
- Testing frameworks: pytest, testing st
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Balaji, at 224-394-4900 or Vinod at 224-507-1294 Title: ETQ Developer /Analyst (Remote) Duration: 8 Months (with possible extension) Location: Remote ITAR Compliant Required
- Candidates must be compliant with DOD/ITAR requirements and be US citizens or nationals.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Position Location: It is a remote position.
A quiet workspace to host and participate in meetings is required Only candidates located in New York or North Carolina may be considered.
Candidates must be within a 3-hour commute of Corning, NY or Charlotte, NC.
Through EOY, possibility of extension based on demand Schedule: M
- F 8am
- 5pm EST, some flexibility may be required due to work with global teams.
Adjustments would be made to schedule in these instances.
Scope of Position: This position will be responsible for designing, implementing, and supporting Quality Management ETQ solutions for Client's manufacturing plants globally.
This person will work with business leaders, users, and IT resources to scope and define, develop, implement, and support standardized solutions.
The role will also include identifying and implementing best practices regarding solution design, development, implementation, and support of ETQ Reliance.
The position requires good communication skills with IT peers and business professionals who specialize in their support fields.
This position requires development and support of ITAR certified environments, thus requiring US Citizen or Permanent Resident status.
Key Responsibilities: Design, configure and support Enterprise Digital Manufacturing Systems such as Quality Management Systems (QMS).
The main tool in this instance is ETQ Reliance.
Identify new best practices and ensure that solutions are aligned with Industry/Manufacturing 4.0 strategies Interact with customers to gather, define, develop, and support complex manufacturing applications and solutions Ensure that Client follows industry best practices and promotes standardization across divisions and instances Maintain internal customer communication, assuring timely status updates and issue resolution Maintain status of SME on specific area of knowledge by researching and keeping current with new and anticipated technology within their area and related areas of expertise Produce technical documentation for new and existing applications Assist in the data migration from legacy systems to new solutions Provide support and troubleshooting of IT systems and data interfaces Perform other duties/projects as assigned Education and Experience: Bachelor's Degree minimum required 2 years of application developer experience 2 years of experience in a manufacturing environment Experience with Microsoft Office (Word, Excel, PowerPoint, Visio) Experience with object-oriented programing (.NET, Python) SQL scripting and experience with relational databases (SQL Server) Required Skills:
** 2 years Application Developer Experience (hands-on experience with configuration and customization in system development)
** Object-oriented programming (.NET, Python)
** SQL scripting and experience with relational databases (SQL Server)
** ** Excellent verbal and written communication skills: ability to effectively gather requirements from customers and present information in technical and non-technical formats
** ** Time management and organizational skills: ability to manage multiple tasks, ability to provide accurate estimates for time and effort required to complete tasks
** Ability to work independently to design, develop, test, troubleshoot, and document quality system requirements Flexibility: Able to change and adjust smoothly as the situation demands Experience with Microsoft Office (Outlook, Teams, SharePoint, Word, Excel, PowerPoint, Visio) Strong attention to detail Problem-solving skills Requirements: Design and develop solutions within ETQ Work with quality divisions and understand requirements and create solutions for ETQ Shake the ETQ modules, work on multiple/2 modules Performs programming, configuration, and customization for ETQ modules.
Database work on Querying using SQL, sop ability to write SQL Queries Open to considering candidates who are willing to relocate at their own expense.
Desired Skills: Application Developer Experience (configuration and customization) in ETQ Reliance Understanding quality processes (Document Control, Change Management, Audits, CAPA, etc.) FDA validation experience Basic Project Management experience Server management and control of hosted support apps REST APIs and API developer/management solution (MuleSoft or equivalent) experience Apache Tomcat experience Interview Process: Two Rounds
- First Round Phone Screen, Second Round Panel Video Interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
.net, SQL Server, Python, Microsoft Office
Remote working/work at home options are available for this role.
This role will help define, schedule, control, and adjust all IT transition tasks of the project.
This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
Position Responsibilities: · Lead and facilitate the execution of the approved transition plan and report progress to leadership · Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders · Enforce knowledge transfer, documentation, and vendor exit requirements · Ensure operational readiness, security compliance, and disaster recovery preparedness · Identify risks and escalate issues with mitigation recommendations · Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks · Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule · Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations · Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them, as needed · Facilitate, communicate, and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints · Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them · Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams · Work in an Agile environment and understand Agile methodologies · Participate in project meetings, including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups · Collaborate within an Agile software development process with Software Developers, Subject Matter Experts, and stakeholders Position Qualifications: · 5+ years of IT experience, preferably as an IT Technical Transition Manager, including matrix management experience leading business, vendor, and/or technology teams · 3–5 years of experience in IT management, technical program management, and/or application or infrastructure operations leadership · Demonstrated experience transitioning systems from vendor-led to internally supported, or on-premises to cloud environments · Strong organizational skills and ability to manage multiple testing activities within the program simultaneously · Strong understanding and knowledge of .NET application architectures · Hands-on knowledge of Microsoft Azure, including App Services / Functions, Azure SQL, Storage, and Key Vault, Azure Monitor and Application Insights, and Azure RBAC and managed identities · Experience with Azure DevOps, CI/CD pipelines, and operational monitoring · Understanding of public sector IT governance, security, and compliance requirements · Strong vendor management, stakeholder communication skills and contract enforcement skills · Ability to lead cross-functional technical teams during high-impact transitions · Familiarity with ReactJS-based front ends (support perspective) · Proven experience leading complex IT transitions or transformations · Ability to translate technical risks into executive-level language · Excellent facilitation and decision-making skills · Experience implementing or managing IT service management (ITIL-aligned preferred), Incident, problem, and change management, and/or production support models · Strong documentation and operational discipline · Ability to design and execute phased transition plans · A minimum of a Bachelor's Degree in Computer Science, Information Systems, or other relevant field required Note: This is a W2 contract role – this role is NOT open to C2C, 1099, or 3 rd party candidates .
Remote working/work at home options are available for this role.
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
