North America Account Manager - Stellantis

Overview:

Casco Products Corporation, a global Tier One electronics and electromechanical supplier to the automotive industry, is looking for a North America Account Manager - Stellantis to join our team in Novi, Michigan.

With over 100 years of experience in sensor and module development, Casco offers a wide range of in-vehicle electronics for an enhanced driving experience. Our power products ensure you always have power in your vehicle: from 12V power outlets to 5V USB chargers to AC outlets and a wide range of inverter modules, Casco gives you the power you need.

Casco is part of the Amphenol Group. Amphenol is a Fortune 500 company with more than 90,000 employees throughout the world, and one of the world’s largest providers of high-technology interconnect, sensor and antenna solutions.

Job Summary:

The North America Account Manager – Stellantis will identify new business opportunities by building customer relationships and drive sales growth in North America, as well as maintain current business specified accounts.

Key Responsibilities:

Develop New Business Opportunities

• Build relationships with key customer contacts to pursue new business so annual sales objectives are achieved.
• Make presentations to key customer contacts to highlight Casco’s products and capabilities.
• Provide on-time quotations and required customer documentation to win new business.
• Obtain and communicate advanced information on customer technical needs to the internal team.
• Coordinate internal communication on commercial issues with engineering and other departments as needed to support new business development.
• Obtain competitive benchmark information.
• Update internal tracking documents for new business on a monthly basis and complete visit reports, lost / won business documents, and other forms as required by the position.

Sales Planning

• Provide and analyze data by customer for long range sales plans.
• Track and communicate customer product / launch changes throughout the organization.
• Understand program delays or cancellations and recovery processes.

Commercial Management

• Key point of contact for customer purchasing contacts.
• Support daily customer interface needs including required customer forms.
• Manage pricing to ensure profitable margins.
• Work with management team to develop / support commercial strategies.
• Coordinate with internal team to receive cost information to support quoting for changes as well as new products.
• Track and manage product purchase orders.
• Track, support verification, and confirm payment for tooling purchase orders.
• Support other departments such as Quality and Logistics to resolve customer issues as needed.

Education and Experience:

• Bachelor’s degree required.
• At least 3-5 years of experience in account management and new business development required.
• Automotive electronics experience is preferred.

Knowledge, Skills and Abilities:

• Bilingual skills with English and Spanish preferred.
• Must have knowledge of Stellantis specific systems including usage of PBDs, CN process, tool verification / recovery & other items in supplier connect.
• Knowledge base of automotive standards, automotive core tools (understands APQP milestones, etc.) and OEM database systems required.
• Proficiency required in MS Office (Word, Excel, PowerPoint and Outlook).
• Must have excellent technical communication skills – verbal and written, as well as excellent organizational skills.
• Must possess leadership ability, communication proficiency, capable decision making, problem solving/analysis, and strategic planning.
• Capable of leading cross functional teams with engineering, manufacturing, customer service and understanding how their functions interact.
• Must be results-oriented, team-oriented, self-directed and capable of working independently, with the ability to work on numerous projects simultaneously and use sound judgment in prioritizing tasks to meet deadlines.
• Must maintain a professional and cooperative demeanor.

Work Environment:

• While performing the duties of this job, the employee will have a hybrid work environment including time in the office, work from home, and visits to local customer sites.
• 10% - 15% travel may be required (International and Domestic).

Safety:

• Complies with all safety requirements.
• Maintains a high standard off housekeeping.