Information Technology For Development Jobs in Westminster

Job Description:

As an Enterprise Account Manager, you will be responsible for driving sales and revenue growth by acquiring and managing DSO client accounts ranging in size from 10 to 50 locations. You will play a pivotal role in building and maintaining relationships with clients, understanding their needs, and ensuring the successful delivery of products or services.

Responsibilities:

• Lead cultivation and management – Coordinate strategies with the Marketing department to create lead generation techniques and follow up processes to maximize conversion rates. Organization and proper data entry into CRM is required.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Continually improves and adjusts sales presentation pitch and material in cooperation with the Marketing department to ensure consistent and up-to-date information on products and offerings.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Sales funnel (pipeline) management
• Sales forecasting
• Strictly follow guidelines for sales channel
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Bachelor's degree in business, Sales, Marketing, or a related field (or equivalent work experience).
• Minimum of 3 years in DSO Mid-Market Sales or a related role.
• Dental Industry experience is a plus.
• Strong negotiation and closing skills.
• Excellent communication and presentation abilities.
• Ability to understand and articulate complex solutions.
• Results-driven, with a focus on achieving and exceeding sales targets.
• Familiarity with CRM software and other sales tools.

Senior Director / Vice President, Site Operations

Kelly® Science & Clinical is seeking a Senior Director / Vice President, Site Operations for a direct‑hire position at a cutting‑edge Client in Seal Beach, CA. If you’re passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Hiring Experts.

Salary: $200-270k

Bonus potential

Schedule: M-F Onsite

Overview

The Client is an industry‑leading organization transforming the battle against cancer with innovative, personalized immunotherapy solutions. Their flagship work includes technologies leveraging a patient’s own immune system to fight disease.

In this role, you will lead U.S. site operations for the Client’s commercial manufacturing facilities, providing strategic oversight, operational excellence, and cross‑functional alignment to meet production goals, quality standards, and business performance targets. This position offers broad strategic leadership across manufacturing, technical operations, quality, engineering, supply chain, and supporting functions.

Responsibilities

• Ensure business processes, procedures, and resources are in place to compliantly, safely, and effectively manufacture the Client’s immunotherapy and other biotech products.
• Represent technical operations at the Steering Committee level and interface with external clients and regulatory bodies as needed.
• Manage technical operations across the Client’s commercial manufacturing sites and contracted manufacturing partners.
• Lead site EHS&S teams to maintain safety standards aligned with corporate programs.
• Collaborate across departments to ensure compliance with cGMP requirements for clinical and commercial manufacturing.
• Support audits and inspections by external customers and regulatory agencies.
• Develop and achieve enterprise and site performance goals; lead reviews of manufacturing, safety, engineering, quality, and materials metrics.
• Oversee department and site budgets, including cost of goods (COGS).
• Lead planning and execution of technical programs and corporate initiatives.
• Provide strong leadership; coach, develop, and retain talent across all levels.
• Build and maintain cross‑functional partnerships across Operations, Technical Operations, Supply Chain, Research, Manufacturing Sciences, Regulatory, and additional teams.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Life Sciences, Engineering, or a related field required; advanced degree (MS, MBA, PhD) strongly preferred.
• 10–15 years of progressive experience in the pharmaceutical, biotech, or life sciences industry with a strong background in cGMP‑compliant manufacturing.
• 7–10+ years of leadership experience managing cross‑functional teams and multi‑site operations.
• Experience working with ADC (Antibody‑Drug Conjugate) programs within CDMO environments, including oversight of development, scale‑up, and GMP manufacturing activities required.

• Proven experience leading large‑scale operational initiatives in regulated environments.
• Demonstrated success managing operational metrics, driving performance improvements, and managing COGS or departmental budgets.
• Experience with regulatory inspections and audits, including work with external manufacturing partners.
• Strong working knowledge of cGMPs, aseptic processing, quality systems, and environmental health and safety regulations.
• Skilled in strategic planning, team development, change management, and cross‑functional collaboration.
• Excellent communication, facilitation, and presentation skills; comfortable engaging with senior executives, regulators, and cross‑functional stakeholders.
• Able to thrive in a fast‑paced environment and effectively navigate ambiguity.

Working Conditions and Physical Requirements

• Travel required.
• Work takes place in laboratory, office, or utility (noisy) environments.
• Must be able to work near manufacturing areas with exposure to blood, blood products, or other potentially infectious materials while using required PPE.

What Happens Next

Once you apply, you’ll proceed to the next steps if your skills and experience appear to be a strong match. Even if this particular role isn’t the right fit, you’ll remain in our network, giving our team of Science & Clinical recruiting experts access to your profile for future opportunities.

Logistic Operations Staff

Duration: 1 yr, Contract, W2

Pay: $25 - $32+ an hour

Location: Onsite in Cerritos, CA

Responsibilities:

• Strong customer orientation and strong negotiating skills
• Background in import logistics, global import operations, and Customs Compliance
• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing SOP to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Requirements/Qualifications:

• High School Diploma required, Bachelor's degree preferred & 3+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Title: Account Executive- Production Sales

Department/Group: Sales 

Location: PCE Office, Huntington Beach

Travel Required: Occasional 

Date posted/closed: 2/12/26 until filled

Position Type: Full-time

Compensation: $70,304k-90k + Commission and Benefits

Remote: 85% Office/15% Remote

OVERVIEW

PCE, a live events production company, is looking for an Account Executive- Production Sales to support our company in Los Angeles, CA, area. PCE focuses on offering a remarkable client experience through customer service and industry expertise. At PCE, it doesn't matter what it is, if the client can dream it, we can do it! PCE thrives on challenges beyond the norm and prides itself on promoting a positive, solution-based workplace in this fast-paced, always-changing industry.

This role is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and production services. They will report directly to the sales management, performing wide-ranging tasks in a fast-paced environment. 85% of work will take place in the office and 15% of work will take place at various locations for client meetings, with the option for remote work.

DUTIES

You will be expected to carry out the duties and responsibilities described below, as well as all other duties and responsibilities as assigned. These duties and responsibilities are periodically updated to reflect business needs.

Support/develop sales and the execution of events and/or entertainment projects in markets such as, but not limited to: 

• Proactively pursue new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts.
• Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution with the long-term goal of securing a long-term partnership.
• Develop relationships with multiple stakeholders including meeting planners, business unit directors, and sourcing teams as well as target events using personal networks, contacts from industry relations activities, and unassigned contacts.
• Understand customer’s needs and goals to create an event experience that best aligns PCE resources and solutions, while driving customer awareness and adoption.
• Identify and develop additional event leads via targeted prospecting.
• Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to won.
• Oversee the sales process for identified opportunities and key account assignments.
• Maintain timely and consistent customer scope and reporting, while you maintain the internal/external communication of key requirements.
• Order entry including processing customer POs, credit applications, and execution of contract documents.
• Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction.
• Ensure compliance and consistent execution of any customer agreements across PCE executing divisions.
• Will require time out of the office to visit customers as well as attend the job sites on event days to ensure client expectations are being exceeded.
• Development of revenue streams with new business contacts and customers and continued communication with current regional customers to strengthen their relationship with the company.
• Focus on the acquisition of new business and personal relationships, and the retention and expansion of existing relationships.
• Provide sales, support, and service to achieve operational efficiencies and internal controls to meet objectives.

REQUIREMENTS

• Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered.
• Experience working within a team environment to over-deliver on desired results.
• Experience providing a high-level of customer service and having a “yes” approach to finding solutions.
• Applicant should have at least three years of excellent sales experience in a related technology or entertainment service setting.
• Seasoned Sales Professional with a go get/hunter sales mindset.
• Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking.
• Working knowledge of sales principles and practices, and the function and capability of entertainment technology equipment.
• Experience in shifting focus and the vision to adapt as needed with changes in the business.
• Understanding of budgets, and experience preparing client paperwork.
• Understanding of design and build practices for production.
• Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders.
• Excellent computer skills including all Microsoft Office applications.
• Professionalism; Physical condition commensurate with the demands of the position.
• Leadership and the ability to recognize the contribution of all team members.
• Strong written and oral communication skills needed to draft sales presentations and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events.
• Excellent organizational skills and the ability to manage multiple projects/activities at the same time.
• Applicant must desire longevity and growth within this role.
• Desire and ability to travel.

ADDITIONAL NOTES

PCE is an equal-opportunity employer. PCE offers a range of employer-sponsored health coverage, including medical, dental, vision, and chiropractic packages, as well as vacation allowances, for all full-time employees. The Qualified Candidate will be subject to drug screening and live scan upon hire and on a random basis thereafter.

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $19-$22.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $19-$22.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

IT’S TIME TO GROW YOUR CAREER!

Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide. We don’t offer jobs….we solidify careers, as proven by the thousands of associates worldwide with an average tenure of 13 years.

ABOUT CHEMSEARCH FE

We are a facility resource management company with over 100 years of experience. Chemsearch FE is an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of NCH Corporation, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters.

We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs.

WE ARE LOOKING FOR PEOPLE LIKE YOU!

A passion for working with people…

An eagerness to learn…

Competitive and results-driven…

A strong ability to self-manage…

Proficiency in building and executing plans…

WE KEEP THE POSITION CHALLENGING. RESPONSIBILITIES INCLUDE:

• Developing and maintaining an assigned outside territory
• Seeking out prospective customers/business opportunities
• Establishing and maintaining customer relationships in order to grow profitable sales
• Attending training classes to develop superior product knowledge for various customer applications

HIT THE GROUND RUNNING WITH THESE REQUIREMENTS:

• Proven track record in managing time autonomously
• Exceptional interpersonal and communication skills
• Proficient with smart technology
• Demonstrated ability to engage and sustain productive professional relationships
• Four-year degree (B.A or B.S.)

WHAT WE DO TO MAKE YOU SUCCESSFUL:

• A world-class training program
• Managers acting as coaches with one main goal: your success
• Focus on developing strengths, not fixing weaknesses
• Culture recognizing results while embracing work-life balance
• Provide advancement opportunities that tailor to your individual skills
• Competitive compensation package, comprehensive benefits & 401(k) plan

Because this position is a sales role, the total first year compensation can vary between $55,000-$80,000 based on performance. The base salary range for this position is $55,000-$55,000 (excluding bonus earnings) which represents the low and high end of NCH Corporation's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of NCH Corporation's total rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions.

Join the Chemsearch FE team and start your career today!

We celebrate, support, and thrive on difference and diversity. We are proud to be an Equal Opportunity Employer. This is a remote position.

Hoag Health—the top-ranked health system in Orange County, CA—is thrilled to welcome a Dementia Specialist to our growing Memory and Cognitive Disorders (MCD) program in Newport Beach, CA. This is an exceptional opportunity to provide meaningful, patient-centered outpatient care within a highly collaborative, multidisciplinary team—at a moment of major investment and momentum for brain health in our community.

At Hoag, we believe that preserving a person’s memory, function, and independence is among the most meaningful goals in medicine. Our care model emphasizes excellence, compassion, innovation, and education, recognizing that dementia affects not only the individual, but the entire family. Our shared aim is simple and ambitious: deliver truly impactful care for patients and families across the region.

This role comes at an exciting moment of growth: the MCD program is moving into a newly inaugurated Center for Brain Health, launched with a transformative $50 million donation. The Center will be a destination for comprehensive dementia care, collaboration, and innovation.

Location matters here, too. The clinic is minutes from the water, with a private office and a setting that includes views overlooking the Pacific Ocean—a remarkable environment for both patients and clinicians.

We also have a strong and expanding referral base, with a high community need and a robust patient demand for dementia specialty care. In addition to clinical work, Hoag is committed to building a research footprint. A key strategic priority is to develop Hoag into a Phase II small-molecule clinical trial site, with genuine opportunity for physician involvement and leadership.

Hoag further supports innovation through a small business hub, offering opportunities to adopt and evaluate new technologies that improve clinical care, patient experience, and operational efficiency.

Role Details

• Full-time, Monday–Friday
• Outpatient-based
• 10–12 patients/day on average
• Clinic locations: Newport Beach, CA and Irvine, CA
• EMR: Epic

Key Responsibilities

• Provide outpatient specialty care for patients with dementia and related neurodegenerative conditions, including Alzheimer’s disease, frontotemporal dementia (FTD), Lewy body dementia, mild cognitive impairment, and other complex cognitive presentations
• Collaborate closely with neuropsychologists, geriatricians, neurologists, and other specialists to deliver individualized evaluation and treatment plans
• Participate in clinical trials and research initiatives, including development of a Phase II small-molecule research program
• Contribute to program growth through collaboration, education, and innovation
• Support patients and families with clear communication, counseling, and longitudinal care planning

Compensation & Benefits

• Competitive compensation package including base salary plus production and quality bonuses
• Medical benefits (health, dental, vision)
• 401(k) retirement plan with matching
• Malpractice coverage including tail coverage
• Generous paid time off
• CME stipend
• Reimbursement for licensure fees and other related expenses

Qualifications

• Formal training in behavioral neurology, cognitive neurology, neurology, geriatric psychiatry, or a related discipline
• Demonstrated experience diagnosing and managing dementia and neurodegenerative disease
• Graduate of an ACGME-accredited training program
• California medical license (or eligibility to obtain)
• Strong communication and interpersonal skills and a commitment to compassionate, family-centered care
• Interest in clinical research, innovation, and program development
• Ability to thrive in a multidisciplinary, team-based environment

Why Hoag / Why Now

• Join a program moving into a brand-new Center for Brain Health launched with a $50 million philanthropic gift
• Provide impactful care with a strong, mission-driven team and full community support
• Meaningful opportunities for growth through research, education, and innovation
• Support for attending national conferences and contributing to the broader, national conversation in dementia care
• Ability to adopt new tools and approaches through our small business hub
• Commitment to balance and sustainable work-life integration

Contact:

Steven Yi

Physician Consultant

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder reports to the Store Manager.

Responsibilities:

Performance:

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Be a support to execute business plans to accelerate the business forward and remedy opportunities
• Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
• Ensure store atmosphere upholds the image of the brand

Client Centric:

• Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

• In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Leadership:

• In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
• Support a positive work environment with teams and throughout store network including cross functional partners
• Support performance management initiatives with store teams
• Attend and participate at store meetings as required by the business
• Ability to manage and resolve conflict in the workplace

Visuals:

• Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

• Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
• Protect all company assets including cash handling, inventory, expenses etc.
• Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
• Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 1+ years of experience in a keyholder position preferred
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Advanced organizational skills, writing and communication skills
• Expertise in Microsoft Office 365 Suite
• Comfortable and savvy with computer technology, including PC and iOS devices
• Travel approximately 10% of the time
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store, and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Sales and Stock Associate reports to the Store Manager.

Responsibilities:

Performance:

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
• Be a support to execute business plans to accelerate the business forward and remedy opportunities

Culture:

• Be an ambassador to the brand and promote the culture of Rails internally and externally
• Ensure store atmosphere upholds the image of the brand

Client Centric:

• Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Solution oriented approach to finding resolutions to customer service issues

Marketing & Community:

• In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Leadership:

• In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
• Support a positive work environment with teams and throughout store network including cross functional partners
• Support performance management initiatives with store teams
• Attend and participate at store meetings as required by the business
• Ability to manage and resolve conflict in the workplace

Visuals:

• Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

• Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
• Protect all company assets including cash handling, inventory, expenses etc.
• Support Client Consignment business, ensuring a quick turnaround, strong take rate, and effective and efficient logistics for merchandise movement
• Ensure omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
• Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 1+ years of experience in a retail apparel environment preferred
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Advanced organizational skills, writing and communication skills
• Expertise in Microsoft Office 365 Suite
• Comfortable and savvy with computer technology, including PC and iOS devices
• Travel approximately 10% of the time
• Ability to climb ladders
• Ability to lift 40+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.