Information Technology For Development Jobs in Volo
162 positions found — Page 9
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
It would be even better if you also had:
- Experience supervising or managing people
- History of delivering outstanding customer experiences
What you'll bring to the team:
- Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
Your expertise:
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
Why work for us:
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
The community you will join:
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $29.00/Hr.
Sponsored Job #12509
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Role:
The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.
Responsibilities:
•Completes the intake process of all applications into Customer Relationship Management System (CRM)
•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data
•Completes initial assessment of simplified application
•Identify appropriate work flow based upon business rules
•Collaborate cross functionally to ensure processes are followed according to business rules and policies
•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program
•Readily assists on special project within job scope to improve reimbursement optimization when requested by management
Manages incoming and outgoing mail
Qualifications:
•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred
•A minimum of 1-3 years’ experience within an office or administrative setting
•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
•Strong attention to detail and work independently with minimal direction
•High quality customer service skills
•Ability to express ideas clearly in both written and oral communications
The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.
Responsibilities:
•Completes the intake process of all applications into Customer Relationship Management System (CRM)
•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM
•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data
•Completes initial assessment of simplified application
•Identify appropriate work flow based upon business rules
•Collaborate cross functionally to ensure processes are followed according to business rules and policies
•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies
•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program
•Readily assists on special project within job scope to improve reimbursement optimization when requested by management
Manages incoming and outgoing mail
Qualifications:
•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred
•A minimum of 1-3 years’ experience within an office or administrative setting
•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus
•Strong attention to detail and work independently with minimal direction
•High quality customer service skills
•Ability to express ideas clearly in both written and oral communications
Analysts Business Systems IT to join our team in Mundelein, IL.
Job Description Understand Medline trade compliance business processes in supply chain and related areas.
Interact with Medline Business users to understand and document functional/nonfunctional requirements.
Convert documented requirements and proposed solutions into solid systems designs to be developed by others, in India or the US.
Analyze the design to understand areas of impact and develop test plans accordingly.
Work on development to understand the designs and validate that the software solution will satisfy the business needs.
Assist Development staff in development and unit testing of these designs, regardless of development language.
Develop test strategies and execute application test plans.
Assist Testing staff in executing test plans.
Troubleshoot reported systems issues, using data analysis and debugging tools as necessary.
Serve as primary contact for handling support issues.
This includes, but is not limited to, end-user calls and scheduled batch job issues.
Provide feedback to the Development team and Functional team to ensure the work is carried out in accordance with the schedule and the quality requirements.
Communicate regularly with Configuration Analysts at other locations to stay current on new and changed business processes and systems enhancements.
Provide regular verbal communication and clear written documentation on all assignments.
Provide estimates and feedback to the Software Development Manager for project scheduling purposes.
Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.
Less than 10% of international and domestic travel is required to meet business to understand scenarios.
No additional national or international travel is anticipated.
Job Requirements PRIMARY REQUIREMENTS: Bachelor’s Degree in Computer Science, or related field, or its foreign equivalent, and 7 years of relevant work experience.
In addition, experience with the following skills is required: (1) Experience using trade compliance configuration modules to ensure regulatory adherence; (2) Experience designing SQL DB procedures for data storage and retrieval from connected systems; (3) Experience utilizing knowledge of interfaces with SAP and non-SAP systems and SQL DB for data integration; (4) Experience utilizing knowledge of ETL tools including Talend to SAP and Out systems; and (5) Experience working with global trade compliance processing using automated workflows and real-time monitoring to minimize compliance risks and expedite shipments.
JOB SITE: One Medline Place, Mundelein, IL 60060 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $134,550.00 to $152,000.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here.
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The software tester might also create and maintain automated scripts using automated test tools in software development projects.
Responsibilities Author, executes, and maintains test cases, automation scripts, and other test artifacts such as test data and data validation.
Provides test estimations.
Peer review test cases.
Executes the test plan and manages all activities in the test plan to ensure that all the objectives are met and that the solution works as expected.
Ensure that every phase and feature of the software solution is tested and that any potential issue is identified, documented, and reviewed with the business (Product Owner) before the product goes live.
Performs testing in terms of functionality, automation, performance, load/stress, reliability, stability, and compatibility with other legacy and/or external systems.
Maintains metrics on testing, bug fixing, and user acceptance testing.
Validate data integrity and accuracy by testing database queries, database objects, stored procedures, and ETL workflows.
Accurately assess and document the impact of software defects.
Ensures that validated deliverables meet functional and design specifications and requirements.
Uses appropriate tools and applications of enterprise standards.
Maintains test artifacts in test case management tools like Jira – Zephyr (Plugin).
Works on multiple browsers, operating systems, and mobile devices Collaborate with developers, business analysts, and project managers to ensure the timely resolution of issues.
Work with Agile/SCRUM teams.
Experience in testing web services using available tools (e.g., REST, SoapUI, and Postman) Education BS or BA degree or equivalent experience as a Software Tester.
Experience 2+ years of experience: designing and executing test cases and maintaining them in test case management tools like Jira-Zephyr, ALM, etc.
Experience building web and mobile automation frameworks Experience designing, developing, and maintaining end-to-end automated tests using Playwright Experience with SQL Skills Ability to focus on deadlines and deliverables.
Excellent interpersonal, written, and verbal communication skills with the ability to communicate with internal team members as well as business stakeholders.
Must be able to speak the language of the business.
Must have a positive can-do attitude.
Strong problem-solving characteristics with the ability to think out of the box.
Must be able to work with others collaboratively.
Must be able to analyze user needs and make recommendations on functionality and testing strategies.
Ability to translate business and technical requirements into functional test plans.
Ability to work independently as a self-starter and within a team environment.
Ability to adapt quickly to an existing, complex environment.
Demonstrated ability to deliver results leveraging SDLC methodologies such as Waterfall and Agile.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
General Dentist Part Time Opportunity in McHenry, Illinois
Riverview Family Dental is seeking a passionate and driven General Dentist to join our dynamic team. Whether you're a seasoned practitioner or just beginning your journey, this is your chance to lead a practice with clinical autonomy while being supported by the resources and expertise of Heartland Dental, the nation’s largest Dental Support Organization.
- Well Established Practice: Riverview Family Dental has proudly served the community for multiple years, supported by a seasoned and dedicated team. Our two doctor practice features multiple chairs allowing you to provide exceptional care and accommodate a wide range of patient needs.
- Accepting New Graduates & Experienced Doctors: Riverview Family Dental is welcoming experienced doctors.
- State-of-the-Art Facility: State of the art practice equipped with high-tech tools, including the Wave One Endo rotary system, iTero 5D lite scanner, Kodak/Carestream digital imaging, Dentrix Dental software, CBCT and an iTero Scanner. Experience dentistry at its finest with the latest advancements in technology.
- Unmatched Support: With the guidance of a practice manager, a highly trained on-site team, and the vast network of experts across the nation, you'll be seamlessly connected to all the resources and support of Heartland Dental.
Compensation & Benefits Highlights:
- Discretionary Personal Time Off (PTO): Maintain a healthy work-life balance with the freedom to take the time you need, ensuring you stay refreshed and energized.
- Competitive Earnings: Guaranteed base salary with uncapped earning potential to match your expertise and commitment.
- Wealth-Building Opportunities: Participate in Heartland Dental stock offerings and grow alongside our success.
- Comprehensive Benefits Package: Enjoy competitive benefits including health insurance and retirement savings plans, ensuring your well-being and financial security.
- Clinical Skills Development: Immerse yourself in world-class continuing education programs designed to hone your clinical skills and elevate your career.
- Unmatched Mentorship: Connect 1:1 with experienced mentors and tap into the collective wisdom of an expansive network of dental professionals. Our commitment to your growth extends beyond the clinical realm, providing valuable networking opportunities to foster professional and personal relationships.
- Advanced Professional Accreditation: Enroll in the Doctor Mastery Program to earn your Fellowship in the Academy of General Dentistry (FAGD), expanding your service offerings and enhancing your professional standing.
Why Choose Heartland Dental?
As the leader of your supported office, you'll enjoy unparalleled support to deliver exceptional lifetime patient care.
Here is what sets us apart:
- Full Clinical Autonomy: Enjoy a work environment that fosters full clinical autonomy. We believe in empowering our supported Doctors to make decisions that best serve their patients and contribute to their professional growth.
- World-Class Growth Opportunities: Expand your skills with industry-leading CE programs, personalized mentorship, and access to a network of over 2,800 supported Dentists.
- Top-Tier Technology & Support: Operate with the highest-quality technology, supplies, and administrative support to elevate your practice and focus on patient care.
- Collective Strength of Heartland Dental: Being part of the largest network of doctors means you have unparalleled access to resources, technology, and collaboration opportunities. Experience the strength and support that comes with being part of Heartland Dental.
- Founded by a Doctor, for Doctors: Heartland Dental, founded by a doctor for doctors, holds a mission to support dentists and their teams. Be part of a network that prioritizes delivering the highest quality dental care and experiences to the communities we serve.
What We’re Looking For:
- DDS/DMD Degree: Possess a Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree, along with an active and unrestricted license in the state of Illinois.
- Dedication to Excellence: A passion for delivering comprehensive, patient-centered care with a commitment to fostering trust and comfort.
- Commitment to Continuous Learning: Exhibit a strong desire to continue learning and expanding clinical skills to meet the evolving needs of patients. We foster an environment that encourages professional growth and development.
- Credentialing with Dental Insurance Plans: Ability and willingness to become credentialed with various dental insurance plans, ensuring seamless and comprehensive coverage for our patients.
Physical Requirements:
- Essential Duties Performance: Demonstrate the ability to perform essential duties satisfactorily, with or without reasonable accommodation. We are committed to providing accommodations that enable individuals with disabilities to excel in their roles.
- Versatility in Sitting and Standing: Expect prolonged periods of sitting and standing, adapting to the dynamic nature of dental practice.
- Physical Stamina: Capable of lifting and carrying up to 45 pounds when necessary, ensuring your physical stamina aligns with the demands of the role.
- Virtual and In-Person Training: Availability to attend periodic virtual training sessions (or in-person when required) throughout the year. We prioritize ongoing education to enhance your skills and keep you at the forefront of industry advancements.
- Tuberculosis (TB) Testing: As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Heartland Dental Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Due to continued growth and capacity expansion, Fischer Paper Products is currently seeking a full-time Manufacturing Operations Director to join our team. This role will work onsite full-time at our newly built headquarters in Antioch, IL.
This position will report directly to the President/Owner and will cover a broad base of responsibilities within a modern manufacturing environment. In this role, you will collaborate with fellow management team members to foster a strong, unified culture of synergy and cross-functional teamwork. You’ll get to take the business strategy and cascade it down with hands-on oversight of production, quality, safety, maintenance, engineering, supply chain, warehouse, and facilities.
This is a career-transforming opportunity for an individual who is passionate about developing teams, processes, systems, and growing together towards success!
Who We Are
With a 53-year history, Fischer Paper Products is a family company with more than three generations of experience in manufacturing and supplying high-quality, food-safe paper packaging to nationally recognized customers in the foodservice industry.
Focused on building our future together, Fischer Paper Products is positioned for exciting growth – for the company and each of our 140 team members. We are a people-first organization with plans to grow to 200 team members over the next 3-5 years.
Our purpose is to be a trusted employer and supplier of choice, by doing what’s right for our team, our customers, and our community.
You will enjoy it here if you…
- Believe in the value of building strong working relationships
- Thrive in a high-growth and changing environment
- Delight in daily interactions with all levels of employees – in the office and on the production floor
- Are a fair and equitable leader who likes to help others succeed
- Find satisfaction in fostering engagement, cohesion, and personal connection
- Are passionate about establishing people, process, and technology structures for sustainable growth
- Love understanding how things work – and making them better
Position Overview
- Lead and assist with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner.
- Manage and improve KPIs surrounding safety, quality, cost, delivery, and people.
- Overall responsibility for manufacturing budgets, capital expenditures, and financial performance.
- Utilize financial systems to manage cost standards, BOM’s, actual vs. estimated job cost, and to provide timely and accurate financial reports and cost controls.
- Drive improvements in supply chain; including demand planning, inventory, logistics, S&OP process, etc.
- Lead partnership and learning between departments and ensure best practices are implemented.
- Develop and implement operations strategies that improve execution and provide additional value to customers in a cost-effective manner.
- Devise and execute structural changes needed to ensure success; including staffing, scheduling, capacity planning, and asset utilization.
- Work cross-functionally to support the processes for qualifying new business, developing new products, approving new raw material suppliers, resolving customer complaints, and improving the customer experience.
- Actively seek ways in which to act as a role model; guiding, developing, and mentoring others within the Operations Department.
- Managerial responsibilities to include hiring, onboarding, training, coaching and developing; planning, assigning and directing work; performance management.
- Oversight of driving excellence in Food Safety and OSHA compliance, preventive maintenance, facilities housekeeping and sanitation, and overall representation of Fischer's brand image.
- Foster a high-performance culture of learning, growth, transparency, engagement, and inclusion.
Essential Qualifications
- Bachelor's degree in Operations, Engineering, Supply Chain, Business, or related field
- Recent experience in the paper, packaging, printing, or converting industry required
- 10+ years of progressive manufacturing operations experience
- 7+ years of management experience
- 5+ years leading cross-functional teams to drive transformational improvements
- Strong team development, change management, and facilitation skills
- PMP Project Management certification preferred
- Six Sigma or Lean manufacturing certifications preferred
- Proven success driving lean manufacturing and continuous improvement initiatives
- Expertise in ERP systems, business intelligence tools, and analytical skills
- Demonstrated business partner and leadership skills with ability to scope and understand business needs and define and implement solutions
- Track record of building organizational synergies and aligned teams
- Professional, positive, and people-oriented approach
- Self-motivated team player with the ability to work on own initiative
- Excellent interpersonal and communication skills with a collaborative leadership style
What We Offer
- Strong potential career advancement in the short and long-term
- A friendly, business casual work environment
- Medical, dental, and vision insurance + company sponsored Medical Reimbursement Program + 401(k) with employer matching + additional life and well-being offerings
- Anticipated base salary range for this position is $150,000 – $200,000 annually
If you're a hands-on leader who thrives on collaboration and is passionate about operational excellence — we want to hear from you!
Working with our internal customers to identify needs, define and frame issues and develop detailed project plans.
Job Description Support supply chain planning and purchasing execution processes managed within ERP and advanced planning systems.
Develop processes to govern and validate supply chain relevant data.
Build KPIs to track their impact.
Analyze and manage inputs to supply chain systems to optimize service and financial supply chain metrics.
Develop reporting to aid in supply chain planning and purchasing execution activities.
Analyze business processes to identify improvement opportunities through available technology or process redesign.
Enable data-driven decision making.
Provide documentation of business requirements to IT teams for system and/or reporting enhancements where necessary.
Serve as a liaison to IT in the development of new reporting and system functionality.
Manage project plans on impactful supply chain improvement initiatives and coordinate resources for successful completion.
Minimum Qualifications: Education Bachelor’s degree in Industrial Engineering, Business, Finance, Accounting, Information Systems, Mathematics or Applied Science.
Work Experience At least 4 years of manufacturing operations and/or inventory management experience.
Experience communicating to groups of managers, clients, customers, vendors, senior managers and the general public.
Demonstrated experience working on improvement or analysis initiatives.
Knowledge/Skills/Abilities Advanced skill level in Microsoft Excel.
Intermediate skill level in Microsoft Access.
Basic understanding of SQL or a similar coding language.
Experience developing reporting in or utilizing advanced Business Intelligence tools to query data – e.g.
Tableau, Business Objects, Composite Studio, MicroStrategy, PowerBI, etc.
Experience applying standard financial, accounting and business problem-solving skills to business problems.
Preferred Qualifications: Work Experience APICS CPIMor CSCP Six Sigma Green Belt Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $85,000.00
- $128,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job ID:
R150436
Shift:
1st
Full/Part Time:
Full Time, M-F with some on-call coverage
Pay Range:
$57.85 – $86.80
Location:
Advocate Condell Medical Center – 801 S Milwaukee Ave, Libertyville, IL 60048
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Job Summary
Provides leadership, development, and oversight of the site’s Quality Management System and health outcomes. This individual collaborates with operational leaders to ensure that the highest level of quality of patient care is delivered through data analysis, performance improvement activities and initiatives, the Quality Management System, and compliance with regulatory requirements and accreditation agencies. This position serves as a key role in facilitating key quality and regulatory communication to the site executive leadership team and medical staff.
Major Responsibilities:
- Directs, organizes, and plans the site clinical and administrative functions of the ISO9001 Quality Management System, including Quality Management Oversight Committee, and its requirements.
- Responsible for monitoring performance improvement activity in accordance with system and site safety and health outcomes priorities.
- Provides leadership and oversight to external agency visits, including accreditation and certification surveys, state surveys, and other agency investigations.
- Serves as the hospital management representative and preparation agent for DNV and ISO surveys
- Responsible for management and oversight of the hospital physician and APC peer review program including the provision of data and case review for OPPE and FPPE related processes.
- Oversees the hospital contract management program, including maintenance of a hospital log and overall evaluation.
- Responsible for the hospital document management program, including policies, procedures, scope of service, and other key site documents.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Licensure, Registration and/or Certification Required:
- None Required.
Education Required:
- Bachelor’s degree in healthcare or related field.
Years of Experience:
- Typically requires 7 years’ experience in quality improvement. Includes 3 years’ experience in leadership role.
Knowledge, Skills & Abilities Required:
- Advanced knowledge of quality improvement methodologies (i.e. Lean, Six Sigma)
- Analytical and statistical skills
- Clinical knowledge of care processes
- Proficiency with MS Office
- Facilitation skills; excellent verbal and written communication skills
- Proficiency with change management
- Proficiency with project management
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
