Information Technology For Development Jobs in Taylor
374 positions found — Page 23
This role ensures all parts, materials, and build activities are aligned with engineering requirements and program timing to support successful prototype builds.
The position works cross-functionally with Engineering, Purchasing, Logistics, Suppliers, and Prototype Operations to ensure vehicles are built on schedule and issues are resolved quickly.
________________________________________ Key Responsibilities Build Planning & Coordination • Develop and manage prototype build plans for upcoming vehicle builds.
• Coordinate build timing, sequencing, and part readiness to support program milestones.
• Track build status and provide updates to program leadership and cross-functional teams.
• Ensure all required components are available and validated prior to scheduled builds.
Parts Readiness & Tracking • Track prototype parts through sourcing, manufacturing, shipping, and delivery to build locations.
• Identify potential part shortages or delays and escalate risks early.
• Work closely with Parts Management Analyst, Purchasing, Engineering, and suppliers to ensure timely delivery of prototype components.
• Monitor part status using internal tracking systems and build readiness tools.
Issue Resolution & Escalation • Identify risks impacting build timing or vehicle completion.
• Lead issue resolution activities with engineering teams and suppliers.
• Escalate supply or engineering concerns when needed to protect build schedules.
• Drive corrective actions to ensure prototype build completion.
Cross-Functional Collaboration • Act as a central communication point between Engineering, Manufacturing, Purchasing, and Logistics.
• Participate in program meetings, build readiness reviews, and launch planning discussions.
• Support coordination between prototype facilities and program teams.
Build Execution Support • Assist build teams with part verification, build sequencing, and issue tracking.
• Document build concerns and feedback for engineering improvements.
Reporting & Documentation • Maintain accurate build plans, schedules, and part tracking documentation.
• Provide daily or weekly status updates on build readiness and risks.
• Develop tracking tools and reports to support prototype program management.
________________________________________ Required Qualifications • Experience in automotive prototype builds, manufacturing, supply chain, or program management.
• Strong organizational and planning skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and communication skills.
________________________________________ Preferred Qualifications • Bachelor's degree Supply Chain, Business, or related field (or equivalent experience).
• Experience working in prototype build centers or pre-production environments.
• Knowledge of automotive program timing and launch processes.
• Experience working with suppliers and cross-functional program teams.
• Familiarity with build tracking systems and program management tools.
________________________________________ Key Skills • Build planning & scheduling • Supply chain coordination • Cross-functional communication • Risk management & escalation • Problem solving • Attention to detail • Project coordination Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
As a Team leader in Dearborn, MI you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing The CRC Team Leader is responsible for the day-to-day leadership and performance of Customer Care agents in the Customer Relationship Center (CRC).
The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the agents, their peers, and Percepta/Ford Management team.
The Team Leader addresses questions regarding company policies, case handling, key performance indicators, and general inquiries.
Additionally, the Team Leader is responsible for timely response and resolution of customer escalations.
During a Typical Day, You'll •Responsible for the operational success of the team and for driving the culture of Ford Customer Care.
•Coach for professional development to drive performance and customer satisfaction.
•Serve as a role model for excellent customer handling as prescribed by the Ford Concern Resolution process.
•Promote a culture of Ford loyalty.
•Demonstrate understanding of program goals through meeting and/or exceeding quality and service level objectives.
•Lead and motivate team and individual agents to meet and/or exceed key performance indicators including customer satisfaction.
•Utilize all available resources (QA Evaluations, Call Handling Performance Reports, Attendance and Schedule Adherence Reports, Summary Reports, Agent Trace Reports, AWA Spending Reports, etc).
•Drive concern resolution in the team's customer handling process.
•Ensure quality contact between the agent, dealer, field, and customer.
•Deliver resolution on any Percepta or Ford management priority requests.
•Deliver timely resolution on customer escalations.
•Ensure that all follow-ups are kept as promised.
•Maintain open communication with Percepta and Ford management.
•Identify gaps in the Concern Resolution process and escalate to your Program Manager.
•Responsible for the processing of customer satisfaction tools (award up to $2,000/$6,000 on Goodwill Assistance, administer ESP, Service Component Plans, X-Plans) •Build partnerships with Work Force Management, Operations, Training, QA, and Ford to ensure that standards are met.
•Participate in bi-weekly calibration sessions with Quality Assurance to ensure compliance with client standards.
•Compare customer satisfaction survey results to transaction handling to identify opportunities for improvement.
•Responsible for agent performance management.
•Lead and participate in team meetings.
•Communicate new processes and policy changes quickly and efficiently in a fast-paced environment.
•Promotes and fosters a continuous improvement culture within the organization.
Work Environment and Personnel Development •Lead by example to create a positive work environment that drives team performance.
•Promote agent development through the delivery of frequent and timely coaching sessions to support process adherence and quality-driven customer interaction.
This is accomplished via coach backs of quality evaluations, live call monitoring, and side-by-side observance of call handling.
•Provides direct leadership to the team through business processes and practices designed to support employee retention, productivity, profitability, and customer satisfaction.
•Complete annual performance evaluations and monthly scorecards.
•Administer disciplinary actions if necessary.
•Recognize and reward excellent team performance.
•Build morale within the team to support agent retention.
•Resolve conflicts with sensitivity, tact, and fairness.
•Plan and implement strategic learning objectives for self-development.
Miscellaneous •Work on activities and/or projects as requested by the Manager.
•Support agent interview selection process.
•Conduct/participate in focus groups and agent/company feedback sessions.
What You Bring to the Role Education •High School Diploma or GED required.
•Some secondary education or equivalent experience preferred.
Experience •1
- 3 years Team Leadership or supervisory experience •3
- 5 years of customer service experience, preferably in a contact center operations environment •Experience in coaching others and improving performance.
Skills •Meet all requirements of a CCR and/ or CCS.
•Leadership Skills: o Team Building o Good judgment in problem resolution o Ability to create a supportive and conducive adult learning environment.
o Ability to drive employee satisfaction.
o Demonstrate professionalism.
•Basic knowledge of Microsoft Word, Excel, and E-mail •Coaching Certification •Operational Readiness •QA Certification-Track 2 •Ability to interpret performance reports to identify trends etc.
•WPA Overview •Review of Training Processes •Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace •Strong organizational, time management, planning, and problem-solving skills •Strong multi-tasking skills •Strong written and oral communication skills •Strong customer service, interpersonal, and relationship-building skills •Strong Team building skills, to work well within a close team environment
- self-sufficient, resourceful, and works well with minimal supervision.
•Ability to create a supportive and conducive professional learning environment.
•Ability to work with various organizational levels to support the development and delivery of new resource material.
•Possess a high degree of professionalism.
•Experience with Siebel or Customer Contact Software is an asset.
Other •Must be able to interact with all internal and external departments and contacts.
•Must represent Percepta professionally with all clients and external organizations and contacts.
What You Can Expect •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) •Employee Rewards Program (Perci Perks) About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.
As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one .
Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.
Respect- a team that is accountable, dependable and gives you their full attention.
Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.
Career Growth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.
Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Hybrid
Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)
NEW RECRUITMENT AND RETENTION INCENTIVES!
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.
>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits:
Salary for newly appointed law enforcement Border Patrol Agents varies from:
Base Salary: GL-9/GS-11 $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities:
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
- Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications:
GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:
- Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
- Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
- Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:
- Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
- Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
- Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Sign On Bonus of $10,000 FT + $4,000 PT
Free Health Insurance for you and your family!
Full Time 12 Hour Day Shift Available
Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at Regency at Chene, you have the opportunity to use your nursing skills and become a leader.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
The Registered Nurse plans, coordinates, provides and manages nursing care, services and health education to nursing home guests.
Supervise the care/services provided by the LPNs, CNAs/STNAs and other team members who care for guests
Provide safe and accurate medication-related interventions to guests
Assess the health of guests and notify the physician of changes in status; promptly implement new orders
Develop a plan of care based on assessment, implementing nursing care
Select and institute appropriate nursing interventions to stabilize a guest’s condition and/or prevent complications
Contribute to guest assessments (MDS/CAA’s) and the development of a plan of care
Qualifications
1-3 years of experience in a long-term care setting preferred
Current Registered Nurse (RN) licensure in the state
CPR certification
About Ciena Healthcare
Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
#signon
Certified Registered Nurse Anesthetist (CRNA)
StartDate: ASAP Pay Rate: $206.61 - $223.65
This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.
Details and requirements for this opportunity:
· Available Shift Length and Scheduling Requirements: 40 hours per week, 8s,10s,12s, no call required Monday- Friday.
· Required Cases: General surgical cases (adult patients)
· Electronic Medical Record (EMR): EPIC
· Credentialing Timeframe: 90–120 days
· License required or willing to license: Active Michigan Registered Nurse License
Job BenefitsAMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs. About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Nurse Anesthetist, Certified Registered, Healthcare, Health Care, Patient Care, Hospital, CRNA
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
$10,000 Sign On Bonus for FT Nights + $5,000 Sign On Bonus for PT Days
Free Health Insurance for family
Vent Experience Preferred, but Not Required
Are you a critical thinker, a skilled communicator and passionate about caring for seniors? Are you seeking career advancement? As a Registered Nurse (RN) at Omni Continuing Care, you have the opportunity to use your nursing skills and become a leader.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
- Competitive pay
- Life Insurance
- 401K with matching funds
- Health insurance - FT employees receive full coverage for family
- AFLAC
- Employee discounts
- Tuition Reimbursement
- You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
- The Registered Nurse plans, coordinates, provides and manages nursing care, services and health education to nursing home guests.
- Supervise the care/services provided by the LPNs, CNAs/STNAs and other team members who care for guests.
- Provide safe and accurate medication-related interventions to guests.
- Assess the health of guests and notify the physician of changes in status; promptly implement new orders.
- Develop a plan of care based on assessment, implementing nursing care.
- Select and institute appropriate nursing interventions to stabilize a guest’s condition and/or prevent complications.
- Contribute to guest assessments (MDS/CAA’s) and the development of a plan of care.
Qualifications
- 1-3 years of experience in a long-term care setting preferred
- Current Registered Nurse (RN) licensure in the state
- CPR certification
About Ciena Healthcare
Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
#signon
Asset Manager
Summary:
MUST have substation or underground experience
Asset Management Engineer is responsible for managing and optimizing the life cycle of physical assets to ensure they serve the intended purpose efficiently and effectively. This includes the development of the business process around it. Builds and maintains effective relationships with key internal and/or external decision makers.
Key Responsibilities
- Develop, implement, and maintain asset management strategies aligned with organizational goals and applicable standards
- Analyze asset performance, reliability, and lifecycle costs to support data driven investment and maintenance decisions.
- Define asset criticality, maintenance strategies to optimize risk, cost, and performance.
- Support and maintain asset management systems (e.g., EAM/CMMS platforms), ensuring data accuracy and integrity
- Proactively analyze asset performance data, benchmark performance, identifying common failures, and formulating corrective actions. Assess the life cycle of assets and make recommendations for upgrades or replacements
- Develop reports on asset records, including information on their condition, location, and develop cost-effective asset management solutions to minimize expenses
- Establish and monitor asset performance metrics (KPIs) such as availability, reliability, and total cost of ownership
- Ensure compliance with regulatory, safety, and internal governance requirements related to asset management
- Contribute to continuous improvement initiatives, standards development, and asset management documentation
Required Qualifications
- 3–7 years of experience in asset management, reliability engineering, maintenance engineering, or a related role
- Working knowledge of asset lifecycle management and reliability-centered maintenance concepts.
- Experience using asset management or CMM/EAM systems
- Strong analytical, problem-solving, and data interpretation skills.
Education
• A bachelor's degree in engineering (civil, mechanical, electrical) or related field is required.
Structural / Miscellaneous Steel Estimator
Dearborn Heights, MI
Permanent
$100,000 - $140,000 + Benefits
The Role
A nationally ranked, award-winning general contractor is seeking a Structural / Miscellaneous Steel Estimator to join its Preconstruction team in the Detroit metro area.
This role sits within a collaborative steel preconstruction team (approx. six professionals) and reports into Preconstruction Leadership. You will lead both hard-bid and negotiated proposals, primarily focused on manufacturing, power, energy, and industrial steel projects nationwide.
You’ll be trusted to operate with autonomy — preparing accurate, competitive budgets while supporting business development and strengthening client relationships.
Key Responsibilities:
- Review drawings and specifications to define full project scope
- Attend and contribute to pre-bid meetings
- Prepare detailed, accurate cost estimates
- Solicit and level subcontractor and supplier pricing
- Develop best-value solutions balancing cost, engineering, and quality
- Clearly define bid inclusions, exclusions, and clarifications
- Support operations teams on awarded projects (including change orders)
- Contribute to conceptual budgeting and professional proposal development
What They’re Looking For
- 7+ years of structural / miscellaneous steel estimating experience
- Strong background in industrial, manufacturing, power, or energy sectors
- Deep understanding of conceptual estimating and cost control
- Proficiency in Microsoft Office & scheduling tools
You’ll thrive here if you’re analytical, ethical, commercially sharp, and genuinely enjoy collaborating with operations and clients.
Technical Sales Trainee
Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.
Responsibilities and Duties
- Attend product and application training at our Career Development program.
- Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
- Work with experienced salespeople to develop sales skills through real life examples and role-plays.
- Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
- Provide technical consultation and service to customers to help solve their applications using company products.
- Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
- Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.
Perks:
- $62,000 base salary + variable income ~$86k OTE 1st yr
- Full suite of benefits (medical, dental, 401k, etc)
- World-class training program
- Upward mobility/growth: only promote from within
Requirements and Qualifications
- Four-year college degree.
- Interest and aptitude to master highly technical products.
- Interest in working in manufacturing environments.
- Excellent presentation, oral and written communication skills.
- Ability to listen and pro-actively react to customer questions and requests.
- Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
- Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
- Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
- Willingness to travel 60% of the time, including the possibility of overnight travel.
**PLEASE NOTE: This opportunity has a start date in July 2026**
The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.
The Trade Sales Consultant’s (TSC) primary duty is outside sales within their assigned market. The TSC is required to:
• Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
• Independently sets their own work hours.
What Pella has to offer:
• Competitive base salary plus uncapped commission
• Monthly bonus opportunities
• Milage reimbursement
• 401k plus 4% company match
• Medical, dental, and vision plan
• Health savings and flex spending plans
• Company paid life insurance
• Company paid short/long term disability insurance
• Employee Assistance Program
• Tuition reimbursement
• Professional development/growth opportunities
• Home office and build your own schedule
Responsibilities/Accountabilities:
• Achieving individual sales and customer satisfaction goals and objectives.
• Networking, lead and referral generation.
• Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Generating sales by acquiring new customers while building loyalty within existing customer relationships.
• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.
• Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.
• Ensuring quotes and orders are accurate following company sales procedure.
• Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
• Leveraging other Pella team members/departments to assist with specific product requirements.
• Thanking clients and encourage a continuing relationship by acting as their central point of contact.
• Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.
• Collaborating with the Operations teams to ensure successful after sale service requirements and installations.
• Interacting with Account Receivable department to address any potential billing/payment issues of customer.
• Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.
• Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.
Skills/Knowledge
• Able to develop partnerships with other businesses that serve the same customers
• Provide superb customer service and generate referrals from one customer to others
• Create a sense of trust and reliability with customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Work collaboratively with Pella team members and customers
• Enjoys working in fast-paced environment with a high sense of urgency
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Demonstrates confidence balanced with humility
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
• Excellent influencer- can sell something new, shift paradigms, convey the value proposition
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed.
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree (B. A.) from four year college or university; or 5 or more years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
