Information Technology For Development Jobs in San Pedro, CA

Director of Customer Service & Call Center Operations

The Director of Customer Service & Call Center Operations is a senior leader responsible for building and leading a high-performing, culturally competent contact center serving a predominantly Asian senior Medicare population within a fully delegated, full-risk PCP IPA / MSO environment.

This role oversees patient, provider, and broker service experience while driving operational excellence, team development, and value-based care outcomes.

Key Responsibilities

Patient & Partner Experience Leadership

• Champion a patient-first, culturally aligned service model for Asian elderly patients and caregivers
• Ensure high standards for empathy, clarity, first-call resolution, and timely access to care
• Oversee service delivery for patients, PCP practices, specialists, and broker partners
• Translate feedback and complaints into measurable service improvements

People Leadership & Culture

• Lead, coach, and develop managers and frontline customer service teams
• Foster a respectful, accountable, and service-driven culture
• Oversee onboarding and training focused on Medicare Advantage, cultural sensitivity, and service excellence

Operations & Performance Management

• Oversee daily contact center operations (phone, digital, portal)
• Manage KPIs including CSAT, NPS, FCR, ASA, abandonment rate, and quality scores
• Optimize staffing, workforce planning, and seasonal readiness (AEP/OEP)
• Use data and dashboards to drive continuous improvement

Value-Based Care & Clinical Partnership

• Align contact center workflows with care gap closure, AWVs, preventive screenings, and post-discharge outreach
• Partner with Clinical, Quality, and Care Management teams to improve outcomes and member retention

Compliance & Systems

• Ensure compliance with HIPAA, CMS, and Medicare Advantage regulations
• Partner with IT to optimize telephony, CRM, and contact center technologies

Qualifications

Required:

• Bachelor’s degree in Healthcare Administration, Business, or related field preferred
• 7+ years of healthcare customer service or call center leadership experience
• Experience in Medicare Advantage, managed care, IPA/MSO, ACO, or value-based care environments
• Proven success leading large frontline service teams
• Bilingual in English and at least one Asian language (e.g., Korean, Chinese, Vietnamese, or Tagalog) – Required
• Strong understanding of culturally competent service for senior populations

Preferred:

• Experience serving Asian or immigrant senior populations
• Familiarity with EMR, CRM, and workforce management systems
• Lean, Six Sigma, or Service Excellence training

Success Measures

• Improved patient, provider, and broker satisfaction
• Reduced escalations and complaints
• Improved access metrics and first-contact resolution
• Strong employee engagement and retention

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

• Health Coverage You Can Count On: Full employer-paid HMO and the option for a flexible PPO plan.
• Wellness Made Affordable: Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending: FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance: Generous PTO, 40 hours of sick pay, and 13 paid holidays to enjoy life outside of work.
• Career Development: Tuition reimbursement to support your education and growth.
• Team Fun: Paid company outings and lunches because we work hard, but we also know how to have fun!

DMF is looking for a recent Electrical Engineering graduate with a passion for electronics and circuit design to join our new product development team. In this role you will work on developing industry leading LED lighting and IOT products with exposure to everything from ideation to detailed circuit design, analysis, prototyping and validation. The candidate will be an integral part of a dynamic and growing engineering team with room to innovate, learn and grow rapidly.

This role is onsite in Carson, CA.

The salary range is $75,000 to $100,000 (based on skills/knowledge/experience).

Responsibilities:

• Support the Electrical Engineering team in the design and qualification of compact LED drivers incorporating switch mode power supplies and associated control and communication circuits.
• Execute hardware testing and report results for review.
• Perform detail circuit design, simulation and prototyping under the direction of a senior engineer.
• Troubleshoot field returns, identifying root cause of problem and potential design improvements.
• Work with a cross functional team consisting of Mechanical engineers, Firmware engineers, Industrial Designers, and Project Managers supporting the overall product development effort.
• Follow the company product development process, conduct design reviews and interface with other engineers and departments to ensure an efficient transfer from design to production.

Requirements:

• Passionate about solving problems, using technology, and building product.
• Ideally, 2 or more years of professional experience with exposure to circuit design or testing within the consumer or industrial electronics sector.
• Knowledgeable with the fundamentals of electronics, components, and circuit design
• Hands on experience with electronics through professional experience, personal projects or college assignments.
• Able to communicate in an effective and professional manner (written and oral).
• High level of maturity and organization with a healthy obsession to learn
• Experience with microcontrollers and firmware is a plus.

Responsibilities.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We are currently seeking a Principal Software Security Engineer to join our Software Product Assurance team in Goleta, Santa Barbara County, CA as a SW Security Individual Contributor supporting development for the SW Product Assurance (embedded program protection and cyber) of our portfolio of programs at the site.

• Raytheon Goleta, Ca Location

What You Will Do:

Our mission is to provide world class Security Software to be used in developing and supporting deployed sensor systems on various platforms.

• Implement Software Security principles to embedded software design, development, integration, and testing of real-time sensor software.
• Develop software applications using C and C++ languages on a variety of computing platforms
• Ensure the SW Product Assurance processes are followed on our programs
• Understand real-time software design and the performance implications associated with specific System Security implementations.
• Work closely with cross functional Engineering teams to define and implement Test Driven Multidisciplinary Capability (TDMC) based execution development and deployment requirements.
• Work in a common development environment to support and facilitate program ability to leverage specific capabilities.
• Interface with customer community to review technical design and support verification of system maturity.

Qualifications You Must Have:

• Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of relevant software experience
• Experience with C / C++
• Experience with Xilinx UltaScale+ MPSoC, Versal, or similar Embedded Processors
• Experience with embedded OS like VxWorks, Embedded Linux, or similar
• Embedded Software Security experience
• Active and transferable U.S. government issued Secret security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Experience/knowledge of any of the following:
  • Designing, implementing, testing, or fielding real-time security-oriented solutions on Department of Defense (DoD) programs (embedded experience highly preferred)
  • Cyber security experience. Using security-relevant tools and devices for security auditing, network security, host/server security, communication security, or policy management.
  • Secure boot, containerization and hardening concepts
  • Static analysis concepts, methods & tools
  • Petalinux/Yocto operating systems
  • Cryptographic Algorithms
  • Agile/Scrum/Kanban frameworks and DevSecOps environments
  • Python / Perl
  • Knowledge of modern computer architecture and hardware technologies including:
    • ARM Architecture
    • Interface protocols: PCIe, GPIO, I2C, SATA
    • Field Programmable Gate Arrays (FPGAs)
    • Application-Specific Integrated Circuits (ASICs)
  • Using software configuration management and bug tracking tools
• Experience with validation and verification of software applications
• Experience in a technical leadership role to grow and lead a small technical team

What We Offer:

• We offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

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Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We have an on-site opportunity for an experienced Senior Embedded Software Engineer to work onsite in El Segundo, CA.

• Raytheon El Segundo, CA Location

What You Will Do:

• Supports all aspects of a software development life cycle as members of a multi-disciplined team. This would include supporting new and legacy military and commercial programs from concept and requirements, to design, development, integration, test, and potentially subsequent maintenance tasking.
• Uses and provides creative solutions to complex technical system and software integration problems.
• Works closely with Systems Engineers to design ideal solutions with the end user and operational needs in mind.
• This position may require occasional business-related travel.

Qualifications You Must Have:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) AND a minimum of 5 years of prior relevant experience.
• Experience in C++ design paradigms experience on Linux, VxWorks, or other Real Time Operating Systems.
• Experience in developing, testing, and integrating real-time software applications written in C++.
• Experience in computer scripting languages such as Shell/Perl/Python.
• Active and transferable U.S. Government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Additional experience in coding using C, C#, Java or closely related software languages.
• Experience working in lab environments with physical hardware (e.g., test benches, simulators).
• Ability to quickly understand and navigate complex systems and established code bases.
• Experience with product development utilizing the Scrum techniques of the Agile software development process.
• Experience with DevSecOps pipeline implementation and utilization, including Static Code Analysis, Automated Build, and Automated Test techniques using continuous integration/continuous delivery with Test-Driven Development approach.
• Hands-on experience with Git for version control and GitLab for repository management.
• Ability to manage multiple priorities.
• Experienced in developing in CUDA to accelerate compute-intensive workloads on Nvidia GPUs.

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Relocation Eligible – Relocation assistance available
• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

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Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst

__________________________________________________

NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: EPIC CUPID Application Analyst (Job Id - # 3217916)

Location: San Francisco CA 94104 (Hybrid-1 week/month)

Duration: 6 months + Strong Possibility of Extension

_________________________________________________________

Manager is looking for:

- Someone who can mentor our new FTEs in the Cupid application

- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)

- Someone who is extremely strong in speaking to ops around workflows.

What specific experience, background, and/or qualifications are you looking for in candidates for this position?

Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.

Job Function Summary:

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.

Generic Scope:

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope:

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.

The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions

.____________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email –

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Title: Chief Nursing Officer, Miller Children’s and Women’s Hospital

Location: Long Beach, CA

Department: Administration

Status: Full-time

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

MemorialCare seeks an authentic, collaborative, strategic, visible, and dynamic executive to serve as the next Chief Nursing Officer (CNO) for Miller Children’s & Women’s Hospital. This is an exciting opportunity to join a leading tertiary teaching, Magnet- designated medical center with national recognition for several clinical service lines. MCWH is one of only eight freestanding children’s hospitals in California.

Miller Children’s & Women’s Hospital holds a truly unique place in our region as one of the rare institutions dedicated to the comprehensive care of both women and children under one roof. With this distinctive platform, the Chief Nursing Officer (CNO) will play a pivotal role in shaping the next era of family centered care. This executive leader will have the opportunity to define what the future of integrated women’s, children’s care looks like advancing clinical excellence, enhancing the patient and family experience, and ensuring our care model evolves with the needs of the community. We are deeply committed to providing equitable, high‑quality care for every family we serve. The new CNO will champion this mission by fostering a culture grounded in compassion, quality, and innovation—ensuring Miller’s continues to stand at the forefront of inclusive, future‑focused care for women, children, newborns, and their families.

Position Summary

The CNO has responsibility and accountability for patient care, safety and quality, budgetary oversight, regulatory compliance, and operations related to the clinical and\administrative management of the nursing services within MCHW. Ensures the provision of quality patient care through staff recruitment and retention, workforce competency development, patient education, continuous quality improvement, professional nursing practice, resource allocation, financial oversight, and interdisciplinary relations. The CNO aligns nursing services with MCWH’s strategic goals, regulatory requirements, and ethical standards.

Accountable for fiscal and material management to include capital purchases and operational budgetary performance. Coordinates a multidisciplinary hospital team to ensure continuous improvement, staff empowerment, excellence, compassion, and accountability. The CNO drives excellence in patient- and family-centered care by advancing customer satisfaction and ensuring the delivery of cost‑effective, market‑competitive programs and services. Participates in strategic planning, policy formation, human and material resource management, and financial performance to meet patient care needs.

Provide leadership of the Miller Children’s & Women' Hospital management and clinical teams for the Children’s & Women’s Care Lines. Insures realization of established quality and economic objectives of the hospital in fulfillment of the MemorialCare’s mission, values and philosophy.

The Chief Nursing Officer is expected to model Loving Leadership by fostering a culture of empathy, accountability, and respect, ensuring that caregivers feel valued, supported, and empowered to deliver exceptional patient care. The successful candidate demonstrates compassionate, people‑centered decision‑making that strengthens trust, advances team engagement, and reinforces a workplace culture aligned with the organization’s commitment to love‑driven leadership.

Essential Function

Strategic:

• Accountability, authority and responsibility for nursing service at MCWH
• Contributes to the development of the strategic plan for MCWH to support the system-wide strategic plan of MemorialCare. Contribute to business plans.
• Assumes leadership responsibility for developing the vision and strategic planning processes that lead to the implementation of clinically cost effective and efficient systems of care within the continuum of the health systems; systems that are optimally designed to improve the overall health and quality of life of the community it serves.
• Responsible for new service line evaluation and development.
• Serve as the ultimate advocate for quality patient care, collaborating with executive leadership to align nursing excellence with organizational branding and marketing strategies, ensuring patient-centered care translates into trust, loyalty, and positive public image.
• Oversee and approve nursing-related contracts, including staffing, technology, and service agreements, ensuring alignment with clinical quality standards, patient safety, financial stewardship, and organizational strategic goals.
• Accountable for establishing nursing policies and procedures, nursing standards of patient care, treatment and services and standards of nursing practice.
• Leads nursing workforce development efforts by implementing strategic initiatives in recruitment, retention, and education, while fostering a positive, inclusive work environment and aligning nursing workforce planning with organizational goals.

Operations:

• Accountable for the development of the budget for patient care services and nursing areas.
• Ensures development of approval for and monitor implementation of annual budget for all areas for operating efficiency and optimum quality/level of care/services.
• Retains and develops competent key people who contribute significantly to the growth and development of MCWH. Assures the availability of sufficient, competent support staff who will: provide nursing care required by all patients and patient populations served by the hospital and as defined in the hospital plan for the provision of nursing care.
• Accountable for establishing nursing policies and procedures, nursing standards of patient care, treatment and services and standards of nursing practice Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
• Maintenance of a safe environment of care
• Leads a multidisciplinary work force that provides clinically competent, efficient and compassionate care and services in a professionally challenging work environment.
• Ensure compliance with regulatory standards and requirements.
• Participates in retention of quality medical staff that actively contributes within agreed upon financial guidelines to progressive patient care and programs services established by MCWH.
• Accountable for the continuous and timely availability of nursing services to all inpatients and outpatients at MCWH.
• Strategically and creatively develop programs with colleges and universities to increase available clinical workforce.
• Leads the fiscal oversight of allocated resources to optimize return on investment in clinical and service initiatives.
• Accountable to represent the professional discipline of nursing and act as their spokesperson. Exercises final authority over those associated with providing nursing care, treatment and services. Designs, develops and directs standardized reports and systems to facilitate the needs of MCWH.
• Formulate strategies for patient placement and level of care design that support organization's mission and goals and maintain high quality patient care.
• Holds the authority, responsibility and accountability for the nursing service within MCWH.
• Develops organization-wide patient care programs, policies, and procedures that describe how patients nursing care needs, or the needs of patient populations receiving nursing care treatment, and services, are assessed, evaluated and met.
• Participate in MCWH management planning an on-going review of plan; ensure appropriate emphasis continues to be placed on Patient Care Services.
• Ensures all policies and procedures meet MCWH legal, professional and ethical requirements.
• Develops and sustains organization structures, which remain flexible in growth and diversification, provide opportunities for advancement and have effective span of control to ensure management success in a dynamic, rapidly changing environment.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Minimum Requirements

Qualifications/Work Experience:

• Five years of progressive management and clinical-related experience.
• CNO, ACNO, or VP level experience preferred.

Education/Licensure/Certification:

• Baccalaureate degree in Nursing
• Masters Science in Nursing

Job Title: Senior Facility Planning & Capital Asset Analyst

Pay: Competitive Market Rate

Job Type: long term consultant (W2 contract w/ benefits)

Location: Onsite - Long Beach, CA

The CSI Companies are seeking a Senior Facility Planning & Capital Asset Analyst to support long-term capital planning, facility space management, and infrastructure improvements for a large healthcare campus. This role will collaborate with hospital services, leadership teams, and planning groups to evaluate facility needs, analyze data, and develop strategic plans that guide capital improvements and operational efficiency over the next 10 years.

The ideal candidate will have strong data analysis, project planning, and reporting skills, along with experience supporting facility planning, capital asset management, or healthcare infrastructure projects.

Key Responsibilities

• Attend weekly Capital Asset Management (CAM) meetings and collaborate with hospital service working groups to support facility planning initiatives.
• Conduct research using internal databases and planning systems to analyze space utilization, patient projections, and facility capacity needs.
• Develop formal reports and analytical summaries assessing the current state of hospital space, infrastructure, and operational support.
• Translate facility and space requirements into multi-year project plans, outlining capital projects and improvements needed over a 10-year planning horizon.
• Review existing Master Facility Plans and identify areas requiring updates based on operational changes or infrastructure assessments.
• Provide timely responses to requests for information (RFIs), calls, and email inquiries related to facility planning and capital projects.
• Assist with space management surveys and site assessments to document the function, ownership, and use of spaces across the campus.
• Support the planning and coordination of space relocations and departmental moves associated with renovations, construction, or operational needs.
• Develop visualization materials, briefs, and presentations for leadership, stakeholders, and external audiences.
• Participate in planning sessions to scope future infrastructure projects and identify areas requiring specialized technical expertise.
• Ensure planning recommendations align with federal regulations, facility standards, and compliance requirements.
• Assist in developing architectural and engineering planning documentation for campus facilities, including utilities and infrastructure systems.
• Contribute to pre-SCIP design planning efforts, including project impact assessments, space gap analysis, and infrastructure evaluations.
• Support the development of movement mitigation strategies to minimize disruptions to medical center operations during construction or renovation projects.
• Assist with cost estimation and budget forecasting for planned capital projects based on pre-design investigations and planning results.
• Participate in Facility Master Planning coordination meetings, providing analysis and recommendations for future capital investments.
• Identify, evaluate, and recommend solutions for complex infrastructure and facility planning challenges affecting campus operations.
• Support planning for improvements including building renovations, interior upgrades, utility systems, water distribution, drainage systems, roads, and campus infrastructure.

Qualifications & Experience

• Bachelor’s degree required (Architecture, Engineering, Data Analytics, Healthcare Administration, Urban Planning, or related field preferred).
• 2+ years of experience in data analytics, facility planning, healthcare planning, or related analytical roles.
• 1+ year of project planning or project management experience supporting infrastructure or facility initiatives.
• Knowledge of data analysis tools and methodologies, including data mining, database management, statistical analysis, and reporting.
• Experience working with data tools such as SQL, R, SAS, or similar analytical platforms is preferred.
• Familiarity with healthcare facility operations and Patient-Centered Care culture is highly desirable.
• Experience supporting master planning or strategic planning efforts within healthcare or commercial environments.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) required.
• Exposure to AutoCAD, Revit, or Microsoft Project is a plus.

About CSI Companies

CSI Companies is a national workforce solutions firm that delivers strategic staffing and consulting services across technology, healthcare, financial services, and professional services industries. We partner with leading organizations, including global consulting firms, to connect top talent with impactful career opportunities.

Benefits Offered:

• Weekly pay
• Medical, dental, and vision coverage
• Voluntary Life and AD&D coverage
• Paid Training
• Opportunity for advancement upon performance and availability

The pay range per hour is $25.00 - $42.50. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Target.

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:

• Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
• Guest engagement; problem solving and resolution
• Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
• Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
• Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
• Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
• Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
• With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
• Quickly respond to any concerns with a guests shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
• Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
• Evaluate candidates for open positions and develop a guest-centric team.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
• Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we're happy they chose to shop at Target.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

What We Are Looking For

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
• Manage workload and prioritize tasks independently and with a team
• Welcoming and helpful attitude
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
• Climb up and down ladders as needed
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

About Castelion

Castelion is bringing a new approach to defense development and production: one that focuses on short, iterative design cycles, rapid testing in development, and modern commercial manufacturing strategies for production at scale. We’re designing, building, and testing next generation long range strike weapons systems to give America and its Allies a definitive edge and deter future conflicts.

Senior Manufacturing Engineer - Mechanisms/Test

Castelion is seeking an expert in the manufacture and design of complex mechanisms for our in-house hypersonic vehicle development. This role will work closely with design engineering and technician teams to build and execute on testing and validation efforts to keep pace with the research and development timetable of our products. You will be apart of a team responsible for serving as a critical node in implementing feedback from testing and validation efforts, streamlining designs and implementing manufacturing changes to quickly mature our products for flight testing and production. Desire for product and process ownership is a must in this role.

Responsibilities

• Work with component design engineering teams to determine the manufacturing and testing feasibility of products
• Operate as a standalone resource responsible for a family of mechanisms
• Architect, mature and develop testing and validation procedures for a wide array of complex mechanisms
• Generate concept proposals in alignment with R&D efforts to help attribute requirements gathering
• Down select solutions generated based on quantifiable vehicle attributes, system cost and weight
• Propose and defend solutions in engineering review meetings
• Develop and refine process documentation including build instructions, test and validation procedures, health and safety standards, and mBOMs
• Create, maintain, and communicate detailed production plans and schedules
• Work closely with supply chain to develop new and existing suppliers as needed
• Design, develop and implement production tooling and equipment
• Participate in design reviews to drive design for manufacturing (DFM)
• Oversee introduction and implementation of new products and manufacturing capabilities
• Analyze and resolve manufacturing issues and non-conformances
• Develop, mentor, and train peers and colleagues

Basic Qualifications

• Bachelor’s degree in mechanical, aerospace, or manufacturing engineering, or other technical degree.
• 5+ years of mechanisms manufacturing, testing and validation experience
• Experience with operations/product line management
• Demonstrated direct or indirect leadership
• Proficiency in CAD/CAM software (NX preferred)
• Experience in selection, procurement, and implementation/validation of manufacturing equipment

Preferred Qualifications

• Experience in mechanisms design, testing and validation from high volume production environments
• Experience developing comprehensive testing and validation procedures and the required documentation processes
• Experience in qualification and acceptance testing of complex aerospace mechanisms
• Working experience with capacity modeling, process mapping, Lean/Six Sigma and value stream mapping
• Experience in transitioning development processes to rate production

Additional Requirements

• Must be willing to work extended hours and/or weekends as needed
• Must be able to travel up to 10%
• All employees are granted long-term stock incentives as part of their employment as Castelion. All employees receive access to comprehensive medial, vision, and dental insurance, and the company offers three weeks of paid time off per year.

Leadership Qualities

Bias to Action and Creative Problem Solving. Desire and experience questioning assumptions in ways that lead to break through ideas that are ultimately implemented. Successfully bring in applicable processes/concepts/materials from other industries to achieve efficiency gains. Ability to personally resolve minor issues in development without requiring significant support.

High Commitment, High Initiative. A successful candidate will have a genuine passion for Castelion’s mission and consistently look for ways to contribute to the company’s technical goals and prevent hardware blockers. Ability to work in a fast paced, autonomously driven, and demanding atmosphere. Strong sense of accountability and integrity.

Clear Communicator. Proactively communicates blockers. Trusted in previous roles to be voice of company with regulators, suppliers, gate keepers and customers. Capable of tactfully managing relationships with stakeholders to achieve company-desired outcomes without compromising relationships. Emails, IMs and verbal interactions are logical, drive clarity, and detailed enough to eliminate ambiguity.

ITAR Requirements:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Employment with Castelion is governed on the basis of competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.