Information Technology For Development Jobs in San Mateo Remote

2,157 positions found — Page 6

Named Account Executive
✦ New
Salary not disclosed
San Francisco Bay 1 day ago

Turbalance is hiring an experienced, execution-oriented Sales Director to own both net-new revenue and ongoing enterprise account growth. In this role, you’ll identify, close, and actively manage customer relationships throughout the year, well ahead of renewals, with clear ownership of revenue outcomes. This is "hands-on” role; you retain responsibility for your accounts.


As this role sells a technical product (platform and services) to a technical customer, experience and comfort with data center infrastructure, cloud, and GPU-enabled environments is required.


Responsibilities

  • Net-new business acquisition: Proactively source and close new enterprise customers through outbound prospecting and targeted account strategies.
  • Maintain active, ongoing relationships with customers post-close.
  • Conduct regular check-ins, usage reviews, and strategic conversations to identify expansion, upsell, and cross-sell opportunities within existing accounts.
  • Develop tailored proposals aligned to customer infrastructure and workload needs.
  • Lead negotiations and contract discussions with enterprise procurement and legal teams.
  • Maintain accurate pipeline data and forecasting using CRM tools and structured sales methodology.
  • Bring structured customer feedback to product and technical teams.



Qualifications

  • Proven enterprise B2B closer with experience selling into technical enterprise customers in the C-suite.
  • Track record of closing $500k+ ACV deals and consistently meeting $1m+ quota.
  • Comfortable prospecting, developing, and generating pipeline without reliance on inbound leads.
  • Experience managing accounts post-sale.
  • Background in data center infrastructure, cloud infrastructure, or adjacent technical domains, with understanding of the software business.
  • Ability to communicate credibly with engineers, architects, and executive stakeholders internally and externally.
  • Willingness to travel.


Why us?

Competitive pay & perks –because great work deserves great rewards.

Work on your terms – flexible hours and remote-friendly culture.

Fast lanes, no red tape – flat hierarchies and rapid decision-making

Make it happen - your ideas aren’t just heard – they become reality.

Right place, right time –be part of our growth story and build a career-defining legacy.

Globality design – work with a diverse, international team across Germany and the US.

Work with the best – work alongside exceptional engineers and raise the bar together.



About us

turbalance is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what we’re building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even non-existent hierarchies and the chance to take on responsibility from day one.


Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Not Specified
Oracle Financial Consultant
Salary not disclosed
San Mateo, CA 3 days ago

Oracle FDI Developer/Analyst

Contract

Palo Alto, CA (Remote or Hybrid if in SF Bay Area)


This position pays around $60 - $70/hr on W2


Responsibilities:

  • Business Discovery & Analysis

-Lead requirements for workshops with FP&A, Accounting & Procurement.

-Translating needs into well-formed user stories, acceptance criteria, and success metrics. Map KPIs/metrics (e.g., revenue, COGS, Opex, cash flow, AP/AR aging, PO cycle times) to source systems and FDI subject areas.


  • Data Modeling & Development & Go live (Oracle FDI)

-Design and implement data models, pipelines, and semantic layers within Oracle Finance Data Intelligence (leveraging Oracle subject areas, views, and data products).

-Build/Configure reports, dashboards, and self-service datasets.

-Implement drill paths, prompts/filters, row-level security, and data

entitlements.

-Establish data quality checks & build/maintain documentation

-Conduct UAT and migrate in production environment


  • Demos, Enablement & Iteration

-Run demos and showcases with Finance leadership and business stakeholders; collect feedback and iterate fast.

-Create playbooks and training (how-to guides, release notes, KPI definitions) to drive adoption and self-service analytics.


Required Qualifications:

  • Hands-on experience implementing and configuring Oracle Financial Data Intelligence (FDI)
  • Experience leading requirements gathering sessions with finance stakeholders including FP&A, Accounting, and Procurement
  • Strong understanding of financial metrics and KPIs such as revenue, COGS, operating expenses, cash flow, AP/AR aging, and procurement cycle times
  • Proven ability to design and build data models, semantic layers, dashboards, and self-service datasets within Oracle FDI
  • Experience configuring drill paths, prompts, filters, row-level security, and data entitlements
  • Knowledge of Oracle subject areas, views, and data products
  • Experience mapping business metrics to source systems and reporting structures
  • Ability to establish data quality checks and validation processes
  • Experience conducting user acceptance testing and managing production migrations
  • Strong documentation skills covering data models, configurations, and processes
  • Ability to create training materials, playbooks, and how-to guides for end users
  • Excellent communication skills with the ability to present to finance leadership and business stakeholders
  • Ability to work autonomously with minimal supervision
  • Strong organizational and prioritization skills


Preferred Qualifications:

  • Experience with Oracle Cloud Financials (General Ledger, Accounts Payable, Accounts Receivable, Procurement)
  • Familiarity with Oracle Analytics Cloud, OTBI, or Oracle Business Intelligence
  • Background working directly with FP&A teams on budgeting, forecasting, or financial planning processes
  • Experience with data integration tools or Oracle Integration Cloud
  • Prior experience in a consulting or systems integrator environment
  • Background working in multinational organizations or with global finance teams
  • Experience driving self-service analytics adoption across an organization
  • Knowledge of Agile methodologies and iterative delivery practices CBAP , PMP , or Oracle certifications


Core Competencies:

  • Analytical Thinking: Ability to break down complex business problems, identify root causes, and develop structured solutions
  • Technical Aptitude: Comfort working hands-on with data models, configurations, and reporting tools while understanding underlying data structures
  • Business Acumen: Strong understanding of finance and accounting processes, terminology, and how data supports decision-making
  • Communication: Ability to convey technical concepts to non-technical audiences and translate business needs into technical requirements
  • Stakeholder Management: Skill in building relationships, managing expectations, and engaging effectively with finance leadership and cross-functional teams
  • Attention to Detail: Commitment to data accuracy, documentation quality, and thorough testing
  • Adaptability: Ability to iterate quickly based on feedback and adjust to evolving priorities
  • Ownership & Accountability: Self-directed approach with a strong sense of responsibility for outcomes and deliverables
  • Enablement Mindset: Focus on empowering end users through training, documentation, and self-service capabilities
  • Collaboration: Ability to work effectively with technical and business teams across functions and geographies
Not Specified
Senior Human Resources Manager (Mandarin Required)
🏢 AVIA
Salary not disclosed
San Mateo, CA 4 days ago

Senior Human Resources Manager


Aviagames, Inc. – San Mateo, CA (Hybrid)

Leader in the Skill-Based Gaming Industry


About Aviagames

Aviagames, Inc. is a global leader in the skill-based gaming industry, known for delivering engaging, competitive, and innovative mobile gaming experiences. We operate at a fast pace, facing cutting-edge legal and regulatory issues across intellectual property, consumer protection, privacy, commercial disputes, and more. Join our dynamic and collaborative team, where your work will directly shape the future of competitive gaming.


What will your responsibilities be?

  • Recruitment: Collaborate with the HR team to lead local recruitment efforts in the USA. This includes mapping and sourcing candidates, coordinating and scheduling interviews, and issuing offer letters.
  • COE Policy Implementation: Implement company-wide HR projects and policies. Communicate and translate policies to ensure accurate understanding among US employees.
  • Employee Relations: Track employee status and issues, and provide feedback to leaders.
  • Onboarding, Transfers, and Exits: Follow standardized processes created by the Beijing SSC team to ensure smooth execution of onboarding, transfers, and exit procedures in the USA.
  • Cultural Activities:
  • Independently plan and execute cultural activities to enhance team spirit and trust among employees.
  • Design and organize team-building exercises, holiday celebrations, and other social events that foster a positive work environment. Ensure that these activities reflect the company’s values and cultural goals, effectively bridging the cultural elements between the U.S. headquarter and the office in Beijing.


What are we looking for?

  • Fluent in English and Mandarin.
  • Bachelor's degree in Business Administration, Human Resources, or a related field.
  • 8+ years of experience in Human Resources roles.
  • Previous experience in a similar role within a multinational company is preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Able to understand and manage interpersonal dynamics effectively.
  • Bring positive energy and enthusiasm to the workplace.
  • Willing to take on various tasks with a strong sense of responsibility and initiative.
  • Eager to Learn and Grow: Open to continuous learning and professional development.


What We Offer

  • Competitive compensation and equity package.
  • Comprehensive health, wellness, and retirement benefits.
  • Opportunity to work in a fast-growing industry shaping the future of skill-based gaming.
  • Highly collaborative and entrepreneurial work culture.
Not Specified
Professional Services Sourcing Manager
🏢 Swoon
Salary not disclosed
San Francisco Bay 2 days ago

One of Swoons top clients in the Artificial Intelligence space is hiring a Professional Services Sourcing manager to join their team out of San Francisco, CA!


Details:

Location: Hybrid - San Francisco

Rate: $80-$95/hour W2

Duration: 6 months to start with chance of extension


This person will bridge strategic category leadership and day-to-day sourcing execution. This role sits between category coordination and category strategy, with a stronger tilt toward sourcing ownership, supplier strategy, and cross-functional deal execution. It will also be involved in M&A activities, helping to integrate the vendors of acquired companies.


Day to Day:

  • Lead end-to-end sourcing for professional services engagements, from intake through negotiation, contracting, and award.
  • Negotiate MSAs and ISAs with a wide range of professional services firms and align commercial terms to OpenAI’s risk and governance standards.
  • Build and run competitive processes (RFP/RFQ), including scope shaping, bid evaluation, and commercial recommendation development.
  • Partner with Legal, Finance, Security, and Extended Workfoce teams to structure agreements that balance speed, flexibility, compliance, and value.
  • Standardize sourcing playbooks, rate card approaches, and service taxonomy to reduce fragmentation across the category.
  • Build playbooks and repeatable frameworks for M&A-related sourcing and contract integration activities.


Requirements:

  • 8+ years of experience in sourcing, category management, procurement, or commercial operations in fast-scaling environments.
  • Strong sourcing and negotiation experience across professional services, consulting, or contingent/advisory spend.
  • Experience in M&A post merger integration of contracts
  • Experience balancing strategic category goals with high-volume, hands-on sourcing execution.
Not Specified
Associate General Counsel
Salary not disclosed
San Mateo, CA 4 days ago

About Higgsfield

Higgsfield AI is the leading video AI company redefining synthetic media on socials. The company is entering its next stage of scale with $200M+ run-rate sales in just 9 months after launch, and a fresh $130M Series A.


Role Overview

We are hiring an Associate General Counsel, Product to serve during a period of hypergrowth. This role reports directly to the General Counsel and will focus on product, privacy, AI, and other regulatory matters. It is an opportunity to shape and scale an emerging Legal function that also serves as a business thought partner and guide. A successful candidate will be a high-energy problem-solver who consistently drives results.

This role is hybrid and based in the San Francisco Bay Area (preferred) or Los Angeles.


Key Responsibilities

  • Work closely with the company’s design, engineering, and research teams to provide to legal and strategic risk-mitigation advice on a variety of topics including privacy, data security, safety, copyright, AI regulations, and consumer protection laws.
  • Grow and operate a global privacy and data protection compliance program.
  • Build out legal and operational infrastructure so risk is managed in an efficient and scalable way.
  • Stay current on legal developments relevant to AI companies and translate the potential risks into actionable advice.
  • Contribute to urgent company initiatives that may be outside of your core expertise.


Knowledge, Skills, and Qualifications

  • Strong knowledge of state and international privacy, data protection, and online safety laws.
  • Working knowledge of copyright, secondary liability, and emerging AI regulations. Curiosity and discipline to learn new areas of law to meet business needs.
  • Some knowledge of marketing and consumer protection laws as applied to digital platforms and ecommerce.
  • Low-ego, "doer" attitude. Someone who eagerly tackles projects large and small. Not an equivocator, mere delegator, or someone overly reliant on outside experts.
  • Comfort in a very fast-paced, demanding, results-oriented environment with colleagues in distant time zones.
  • Crisp, business-friendly communications skills.
  • J.D. and active membership in at least one state bar who can practice in-house in California.
  • 6+ years of experience practicing law.
  • Strongly preferred: meaningful in-house experience at a high-growth tech company with AI-powered products.
Not Specified
Actuarial Analyst (Hybrid in San Jose, CA)
✦ New
Salary not disclosed

Job Summary

Under limited supervision, uses specialized knowledge and skills obtained through education and experience to prepare financials and financial analysis reports to analyze the financial costs of risk and uncertainty .Evaluation, originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to specific assignments. Uses mathematics, statistics, and financial theory to assess the risk. Regular contact with senior management and other internal customers is required to identify, research, and provide recommendations to minimize the cost of risk.


Essential Duties and Responsibilities

• Perform valuation services for pension and post-retirement medical plans

• Prepare plan design alternatives for pension and post-retirement medical plans

• Prepare and present key findings to clients

• Perform project tasks independently

• Participate in the development of deliverable content that meets the needs of the client

• Anticipate client needs and formulate solutions to client issues

• Prepare deliverables with accuracy and quality

• Provide coaching and mentoring to junior staff

• Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experiences


Knowledge of

• Advanced statistics and modeling software

• identifying and validating pension plan data

• Experience performing benefit calculations

Skill in

• Identifying patterns and trends in complex sets of data to determine the factors that have an effect on certain types of events.

• Ability to use and develop spreadsheets, databases, and statistical analysis tools


Ability to

• Explain complex technical matters to those without an actuarial background.

• Communicate clearly through the reports and memos that describe their work and recommendations.

• Proficient use and development of spreadsheets, databases, and statistical analysis tools.


Education/Previous Experience

• Minimum 5 years of experience in relevant field, single employer and multiemployer pension plan actuary experience preferred

• Bachelor’s degree in Mathematics, Economics, Statistics or other business related field

Licenses/Certifications

• FSA, ASA, and/or EA actuarial designation

• Member of the American Academy of Actuaries preferred


Remote working/work at home options are available for this role.
Not Specified
Account Executive (B2B SaaS, AI Solutions | Hybrid Atlanta / Remote US)
✦ New
Salary not disclosed

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.


As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.


At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.


Location: Atlanta (Hybrid)/US (remote)


What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

  • Prospect, pitch, and close deals for our AI technology solution such as our chatbot
  • Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
  • Represent Commercient at meetings, demos, and events across the US
  • Gather insights from the market to help shape our product and sales strategy
  • Hit and exceed sales targets while growing your career in a fast-moving company
  • Travel to several conferences per year in the US


Who You Are

  • Sales hunter with a passion for building relationships and closing deals
  • Energetic, ambitious, and motivated by results
  • AI enthusiast who likes to learn about AI and stays current with the trends
  • Comfortable meeting clients and thriving in a dynamic, less-structured environment
  • Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
  • 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
  • Familiarity with Salesforce, HubSpot, or ERP ecosystems
  • Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
  • Consultative, high-EQ selling style with technical curiosity
  • Comfortable engaging at C-level and VP-level
  • Self-starter with strong pipeline discipline and storytelling ability
  • Excited about shaping a next-generation AI sales motion
  • Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
  • Comfortable working independently in a remote team environment
  • Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.


Not for you if: you dislike rejection or ambitious goals.


Why Join Us?

  • Be a key player in our expansion — your impact is direct and visible
  • Work closely with founders and an international team
  • Learn and grow in a tech-driven, fast-moving environment
  • We have an engaging, collaborative culture focused on succeeding together


Compensation & Perks

  • Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
  • Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
  • Comprehensive Benefits Package
  • 401k program with generous company match
  • PTO
  • Hybrid role based in Atlanta, GA with fully remote option for US-based candidates


About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.


Why Work With Us

  • Work remotely with a diverse, supportive, and fun global team
  • Be part of an innovative company that embraces cutting-edge technology
  • Enjoy learning and development opportunities to grow your career
  • Flexible work-life balance and an environment where ideas thrive


Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.


Remote working/work at home options are available for this role.
Not Specified
Manhattan Active WMS Tech Analyst Direct Hire Remote 5000
✦ New
Salary not disclosed

Manhattan Active WMS Tech Analyst Direct Hire Remote


Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.


You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.


What You’ll Do

  • Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
  • Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
  • Create, deploy, monitor, and manage MAWM extension packs using ProActive
  • Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
  • Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
  • Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
  • Collaborate with IT, QA, and business teams on test planning and execution
  • Produce and maintain technical documentation, including:
  • Configuration and extension specifications
  • System architecture diagrams
  • Integration mappings and API documentation
  • Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

  • Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
  • 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
  • Proven experience deploying and managing MAWM extensions using ProActive
  • Strong expertise in:
  • Manhattan Configuration Tools & Config Director
  • API development and integration (REST, JSON/XML)
  • Postman scripting and testing
  • Experience integrating MAWM via MIF with external systems (ERP, TMS)
  • Solid understanding of warehouse operations and supply chain processes
  • Excellent analytical, problem‑solving, and troubleshooting skills
  • Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

  • Experience supporting distribution centers or warehouse environments, especially in:
  • Food & Beverage
  • Pharmaceuticals or other regulated industries

Why This Role

  • 100% remote opportunity (within select states)
  • Direct impact on enterprise‑level warehouse technology
  • Collaborative, cross‑functional environment
  • Opportunity to work deeply with a modern Manhattan Active platform

Remote working/work at home options are available for this role.
Not Specified
Life Underwriting Sr Specialist - Remote
✦ New
Salary not disclosed
Franklin, WI, Remote 8 hours ago
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary Builds relationships with Financial Advisors and internal partners.

Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.

Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.

​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

​ Demonstrates continuous learning through the early adoption of new ways of underwriting.

​ Develops proficiency with Reinsurance programs and determining where to best place a case.

Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

Provides active case and requirement management and provides customized service with guidance.

​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

Discusses cases with peer reviewers with medical and technical staff, as needed.

​ Understands and meets all quality, service, and production goals​.

Solves issues & escalations, with guidance as needed.

​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

​Participates in other projects as needed.

Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.

1.5 years of traditional underwriting experience.

Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

Proficient in computer skills and using various software packages.

Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

Highly organized with the ability to establish priorities and meet deadlines.

Displays agility to manage multiple tasks​ and adapt in a changing work environment.

#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
🏢 Northwestern Mutual
Salary not disclosed
Franklin, WI, Hybrid 8 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
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