Information Technology For Development Jobs in River Edge, NJ
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Position: Service Desk Supervisor
Reports To: Service Desk Manager
Division: Service Desk
FSLA: Exempt
Office Designation: Elmwood Park-In Office, Hybrid
Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.
You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.
Functional Responsibility and Task Statements
Operational Responsibilities
- Supervising end-user services and technical support services.
- Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
- Provide consistent training and mentoring to members.
- Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
- Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
- Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
- Create, Update, and Improve Documentation to ensure high level of service.
- Review Timesheets Weekly
- Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
- Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.
Leadership and People Responsibilities
- Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
- Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
- Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.
Technical Responsibility and Task Statements
- Administrate and facilitate personnel to hire and retain staff.
- Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
- Establish staff training and development programs related to technical services.
- Develop measures and controls to ensure performance standards and goals are achieved.
- Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
- Mentor and develop direct reports through personal behaviors.
- Ensure to provide customer satisfaction across all technical service offerings.
- Provide monthly technical activity and status reports
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
Required
- Bachelor's degree in a job-related discipline or equivalent working experience.
- Minimum of five years of technical experience.
- Must have former technical supervisory experience preferably in a Call Center or similar environment.
- Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
- Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
- Ability to communicate technical/complex information both verbally and in writing.
- Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels
EEO STATEMENT
It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.
Must be able to connect to various data sources, Code the cloud application designer to develop logic in SAC.
SAC planning expert who can configure data actions and multi actions .Work on plan to position and other enhancements and ongoing operations.
Skills Experience with Planning and Budgeting systems and modules including, cost center, profit center, internal orders, project planning, capital expense planning, operational planning, overhead planning, headcount planning, and internal order planning
to develop pricing models for systematic market making.
Build risk models to help manage risk-taking behavior by the algorithm.
Remote work may be permitted w/in a commutable distance from the worksite.
Reqs: Master's or equiv.
& 3 yrs exp.
in: Implementing pricing & risk models using Python & Kdb that have the level of performance, observability, fault tolerance & resilience that is required for by the business; Designing & maintaining simulation tools to test different models & parameters in different scenarios & historical contexts.
Salary: $225,000
- $235,000/year.
Job Site: New York, NY.
Req#26007395.
If interested apply online at careers or email your resume to & reference the job title of the role & requisition number.
No phone calls.
EOE.
JobiqoTJN.
Keywords: Financial Analyst, Location: New York, NY
- 10060
We start with the customer and work backwards in everything we do, including in advertising. We believe that advertising, when done well, enhances the customer experience with delightful discovery for consumers and compelling performance for advertisers. The programs we deliver to advertisers enable them to build a unique connection with consumers, from first discovery to loyalty in a unique and compelling way versus any other media platform at scale.
We seek a seasoned professional to join us as Sr. GTM Lead, Twitch. This new role will responsible for developing the unified go-to-market strategy and strategic execution for advertising solutions across all Twitch properties. This is an exciting opportunity to be part of a fast growing and entrepreneurial organization, bringing innovation and growing adoption of Amazon Ads. We are seeking an innovative, creative, analytical and strategic thinker, who is passionate about digital media and the future of Twitch Ads. The ideal candidate enjoys solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. This role will be highly visible with senior levels of Amazon and Twitch, and will need to work collaboratively with internal management teams to understand where our relative advantages or risks lie, where new market segments and solutions should be created.
The successful candidate will have a talent for responding effectively to industry direction, customer needs and market positioning. They are comfortable with ambiguity and juggling multiple priorities simultaneously in fast-paced dynamic environment. They possess high levels of creativity, independence, flexibility and attention to detail. In addition, this person will be an unique thinker who can make convincing, information-based arguments.
Key job responsibilities
- Drive the vision and the end-to-end strategy for positioning, pricing, packaging, and planning of Twitch advertising offerings.
- Maintain firm grasp of video, display and social media advertising market and competitive trends to identify and assess opportunities.
- Lead quantitative analysis of demand, including opportunity sizing of both traditional/existing demand channels and emerging/new demand sources.
- Reconcile supply-based budget models with demand-based analyses, in coordination with Finance teams.
- Analyze and recommend trade-offs between price, volume and yield-generating strategies.
- Work with sales teams on enablement and demand generation strategies to achieve revenue and adoption targets.
- Drive growth of Twitch advertising offerings, including business management in support of org goals around revenue, product adoption, advertiser maturity advancement, etc.
- Track quarterly sales pacing (to budget revenue and/or other goals), and recommend adjustments to GTM strategies or tactics as appropriate.
- Produce stack-ranked set of sales priorities to influence product requirements, roadmap decisions and trade-offs.
- Partner with Ads Marketing on customer-facing Video Sales and Marketing narratives.
- Partner with cross-functional leads across the Ads organization to ensure execution of GTM strategies, including tactical week-to-week guidance and support.
- Effective at articulating and presenting complex concepts to cross functional audiences using hard data and metrics to support assumptions.
A day in the life
At Twitch, no two days are the same — and that's exactly the point.
Your morning starts with data. You're tracking quarterly revenue pacing, scanning competitive trends across video, display, and social, and flagging a pricing opportunity your team will pressure-test later in the week.
By mid-morning, you're in a cross-functional sync shaping the GTM narrative for an upcoming ad product launch. You push back on a packaging proposal that doesn't reflect Twitch's unique audience value, back your position with market data, and leave the meeting with alignment and a clear path forward.
Afternoons are where strategy meets execution. You run a sales enablement session with the Account Executive team — walking through positioning, objection handling, and the competitive story against other video services.
You close the day partnering with Ads Marketing to sharpen the customer-facing narrative — making sure the story Twitch tells in market reflects the platform's distinct value: deeply engaged communities, premium live content, and advertising that enhances the experience rather than interrupting it.
It's fast-paced, ambiguous, and constantly evolving. That's what makes it exciting.
About the team
Twitch is one of our most unique publishers. Our team is the single-threaded owner on all Twitch ad products, countries, and customer segments. We are responsible for overall Twitch Ads business strategy to fuel long-term growth and innovation – working closely with all sales and product teams across Amazon Ads and building on the foundation already established by integrating Twitch into the broader Amazon Ads organization.- 5+ years of professional or military experience
- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , NY, New York - 162,7 ,200.00 USD annually
Pay rate range - $60/hr. to $65/hr.
Fully Onsite
Top skills:
1. Project Management: Strong organizational and multitasking skills to manage multiple campaigns and stakeholders effectively.
2. Data-Driven Decision Making: Proficiency in analyzing performance metrics and using insights to optimize campaigns.
3. Communication & Collaboration: Excellent verbal and written communication skills to coordinate with cross-functional teams and craft compelling notification content.
KEY RESPONSIBILITES/REQUIREMENTS:
Key Responsibilities
• Strategy & Planning: Develop and implement a comprehensive push notification strategy aligned with business goals, user segmentation, and personalization.
• Execution & Optimization: Oversee the end-to-end process of push notification campaigns, including content creation, A/B testing, scheduling, and performance tracking.
• Cross-functional Collaboration: Work closely with marketing, product, engineering, and design teams to ensure seamless execution and alignment with broader app initiatives.
• Data Analysis & Reporting: Monitor KPIs (open rates, click-through rates, conversion rates) and leverage insights to refine strategies and improve performance.
• Compliance & Best Practices: Ensure all push notifications adhere to industry best practices, privacy regulations, and company policies.
Education Requirement
• Bachelor's degree in Marketing, Business, Communications, or a related field.
Years of Experience
• 5+ years of experience in digital marketing, product management, or a related role, with at least 2 years focused on push notifications or mobile app engagement.
Preferred Qualifications
• Experience with push notification platforms (e.g., Firebase, Braze, OneSignal).
• Familiarity with user segmentation and personalization techniques.
• Knowledge of A/B testing methodologies and tools.
or its equivalent
each fall and spring semester. Courses taught
will be undergraduate
or graduate
workshops, seminars or lectures. The
ideal candidate will have a strong commitment to mentoring graduate students and developing co-curricular pre-professional programming in consultation with the Chair and faculty in Poetry, Fiction and Nonfiction.
Teaching experience is required; undergraduate and graduate teaching is preferred. The Columbia University School of the Arts offers Masters of Fine Arts Degrees in four disciplines: Film, Theatre, Visual Arts and Writing; a Masters of Arts degree in Film Studies; and undergraduate majors in Creative Writing, Film Studies and Visual Arts. Salary commensurate with experience. Qualifications A record of significant professional achievement as a writer in fiction, nonfiction poetry, and/or cross-genre. Minimum Degree Required: BA or equivalent undergraduate degree. Preferred Degree Required: MFA/graduate degree. Application Instructions All applications must be made through Columbia University’s Academic Search and Recruiting (ASR) system. Please upload the following required materials: a cover letter, C.V., and contact information for three references, who may be asked to provide a letter at a later stage in the process. Finalists will be asked to submit a writing sample at a later stage in the search.
Review of applications will begin April 15, 2026 and continue until the position is filled. Link to apply:
Equal Employment Opportunity Statement Columbia University is an Equal Opportunity Employer / Disability / Veteran Pay Transparency Disclosure The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.
The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
JobiqoTJN. Keywords: Lecturer, Location: New York, NY - 10060
Attn: Leticia Roldan, HR, Montefiore Medical Center. List in the subject line: Applying for Clinical Laboratory Technologist, 11:30 pm to 8 am, MD
JobiqoTJN. Keywords: Medical Technologist (MT), Location: New York, NY - 10060
Candidates will be disqualified if the following criteria are not met:
- Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
- Work Authorization: US CITIZEN, GREENCARD ONLY, STEM OPT or OPT (with 1.5 years left)
- Onsite
- Local To Englewood Cliffs, NJ or at least 1 hour drive to Englewood Cliffs, NJ
- 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
- Experience with JIRA and Confluence
- Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
- SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
- Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics
REQUIRED QUALIFICATIONS
- 5+ years of direct experience in a Project Manager role directly involved with managing and delivering technology projects
- Experience with JIRA and Confluence
- Excellent oral and written communications; ability to adapt messaging for diverse audiences
- Industry experience in new/interactive digital media and publishing
- Experience in establishing Project Management processes in forming environments
- Strong problem-solving/facilitation skills
- Experience operating and influencing others in a matrix organization
- Cloud & Infrastructure Architecture Understanding: ability to manage security, scalability, high availability, and cost optimization
- Security & Compliance Management: Understanding of cybersecurity fundamentals (encryption, vulnerability management), managing risk assessments and remediation plans
- SDLC, DevOps & CI/CD Awareness: familiarity with CI/CD pipelines, DevOps, and Infrastructure as Code (Terraform/ARM/CloudFormation)
- Quality Assurance & Testing Governance: knowledge of test planning, defect lifecycle, UAT, and release readiness. Understanding of automated vs manual testing and quality metrics
SKILLS & REQUIREMENTS
- Resourceful, proactive, and highly autonomous, with an entrepreneurial mindset and a strong bias toward action
- Detail-oriented, with a proven ability to deliver high-quality, polished work
- Highly organized with strong time management skills, able to manage multiple priorities effectively
- Pragmatic and data-driven, applying sound judgment to decision-making, problem-solving, and continuous improvement
- Strong relationship builder who fosters collaboration and trust across teams and functions
- High emotional intelligence, with the ability to empathize, influence, and navigate diverse perspectives
- Clear and effective communicator, adept at facilitating alignment across diverse stakeholders
- Inspires others through strong leadership skills and a positive attitude toward challenges and opportunities
- Strong critical and independent thinker, skilled at creative problem-solving in complex environments
- Demonstrates strong ownership and accountability, leading by example and motivating others to meet shared goals
Why This Role Matters
Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.
As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.
Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.
You won’t just be answering questions — you’ll be helping families protect their future.
Position Overview
We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.
This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.
Estate planning experience is a plus but not required.
This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.
Key Responsibilities
• Respond to customer inquiries via phone, email, screensharing and live chat
• Assist users in navigating the client platform and completing estate planning documents
• Help explain estate planning concepts in a clear, non-legalistic way
• Support customers with document-related questions and platform guidance
• Assist with account issues such as login problems, document downloads, and payments
• Escalate complex legal or technical questions to the appropriate internal team
• Document customer interactions in our CRM system
• Help improve FAQs, knowledge base articles, and customer resources
• Provide feedback to product and operations teams based on customer interactions
Qualifications
Preferred but not required:
• Paralegal certification or paralegal experience
• Legal assistant or law firm experience
• Background in legal studies or pre-law programs
• Experience in estate planning, trusts, or probate law
• Customer support experience, especially in legal, fintech, or SaaS environments
Strong candidates will have:
• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to explain complex topics in simple language
• Strong problem-solving ability
• Organizational and multitasking skills
• Interest in estate planning, legal services, or legal technology
• A positive attitude and willingness to learn
Who Thrives at client
The people who succeed in this role tend to be:
• Naturally curious and eager to learn
• Comfortable taking initiative and solving problems independently
• Strong communicators who enjoy helping people
• Interested in growing with a company and taking on more responsibility over time
• Excited about working in a fast-growing legal technology startup
If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.
Career Growth Opportunity
This position offers significant growth potential as client expands.
Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:
• Customer Support Team Lead
• Customer Experience Manager
• Legal Operations Manager
• Product Support Specialist
We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.
Assist the team in prioritizing the defects for developers and analyze product Quality and Project risks.
For more information and to apply please visit: EOE/M/F/D/V.
JobiqoTJN. , Location: New York, NY - 10060
