Information Technology For Development Jobs in Richfield, MN

Job Title: Claims Analyst

Location: Minneapolis MN

Pay Rate: $38.9/hour on W2

This role is required on site in Minneapolis 4 days a week

Responsibilities:

• Analyze cases and claims for our Warranty and Service Contract business. Analyst to uphold policy guidelines and create process improvements for Warranty Policy and Procedure Manual, as well as our Guaranteed Maintenance and Centralized Billing Programs.

• Provide input to implement process and system updates and enhancements to drive automation and deliver a world class customer experience to our dealers and customers.

• Support team efforts and remain flexible to meet shifting team priorities.

• Data mine, research and analyze dealer warranty performance, driving and supporting field efforts to reduce warranty spend through dealer training and development.

• Execute scheduled and ad hoc reports for various business partners, dealers, and customers.

• Responsibility for administrative tasks that include but are not limited to: Contract Setups, Unit Modifications, Reinstatements, Parts Pricing, Standard Work Creation/Edits, etc.

• Provide superior Customer Service support via telephone calls, emails, claims, and any other aspect related to the Warranty and Service Contracts business.

Qualifications:

Min. Yrs. Experience: 3-5

Education Standard: Bachelors Degree *Highly Preferred

Education Type: Bachelors

Key Competencies:

• Background in providing superior customer service while always demonstrating a positive demeanor with dealers/customers and teammates.

• Excellent written and verbal communication skills.

• Detailed knowledge working in Microsoft Word, Excel and Outlook.

• Working knowledge of systems/databases – Preferred: Claim Processing/Analytics Experience.

• Demonstrated self-learning abilities.

About Acro: Acro Service Corporation is a global professional services and contract staffing company that has provided IT, Engineering, and Professional services/ personnel to major corporations. Acro values diversity in our workforce and is an Affirmative Action & Equal Opportunity Employer. Acro is also committed to hiring veterans and offers sponsorship opportunities

Company Description

Fresh Strategies is a Food Broker company located in Ham Lake MN. Focused on delivering exceptional solutions within the Grocery industry, Fresh Strategies is recognized for its dynamic and innovative approach. As part of our team, employees contribute to meaningful projects that drive growth and community impact. Our workplace combines collaboration and professional development within a supportive environment.

Role Description

We are seeking a full-time Office Administrator to manage daily office operations at our Ham Lake MN location. The Office Administrator will handle administrative tasks and assist in creating an organized and efficient workplace. The role also involves front-facing responsibilities, including communication with clients, vendors, and team members to deliver excellent customer service. This is can be an on-site or hybrid position that ensures the smooth running of our office environment and supports the team's success.

Qualifications

• Proficiency in Administrative Assistance and Office Administration tasks, record-keeping, and documentation management
• Strong Communication and interpersonal skills, with the ability to interact effectively with team members, clients, and vendors
• Customer Service skills to provide a welcoming and professional experience to visitors and stakeholders
• Attention to detail, organizational abilities, and time management skills
• Proficiency in office software and tools, such as Microsoft Office Suite
• Prior experience in an administrative or office coordination role is a plus
• Experience with grocery wholesaler systems and portals is a plus
• High school diploma or equivalent required; additional certifications or a degree in business administration is an advantage

Description:

Case Manager Float - Ramsey County

Looking for a career that is fast-paced and rewarding? Pinnacle Services is looking for friendly, self-starting professionals to join our Ramsey County Case Management team! Come work for a company that values person-centered thinking and employee growth!

Pinnacle Services is an innovative agency experiencing rapid growth in the Case Management department. Do you have you bachelor's in social work or related field? Are you licensed in Social Work or seeking your licensure in social work? Then this is a great opportunity for you! We offer a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies and our consumers are located primarily in the seven county metro areas. Who would be successful in this role? Someone who enjoys a variety from day to day and having a diverse array of clients. Case Managers have a lot of independence while managing their caseloads, therefore someone who would prefer group work to be self-led, consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

Description

Job Responsibilities and Duties:

The Case Manager Float at Pinnacle Services has the opportunity to work with persons served on a mix of CADI and DD waivers. These persons served may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging.

The Case Manager Float is responsible for:

• Assessing the areas of the person served life where assistance is needed.
• Offering and coordinating resources for the person served being supported.
• Monitoring service delivery and working with providers to ensure the person served needs are met.
• Service plan development.
• Attend regular meetings with person served and their interdisciplinary teams.
• Case Noting client related work to create billable units.
• Enjoys a fast-paced environment; may manage 1040 cases at a time, with a goal of keeping the float under 50 clients.
• Thrives without a set caseload, working with diverse individuals, waivers, and programs. Must be adaptable, able to quickly assess case status, and determine next steps even with limited documentation.
• Demonstrates strong interpersonal skills and can effectively handle upset individuals, particularly in situations.
• Manages stress well during high-volume periods, such as large case transfers with increased emails and calls.

Salary:

Non-LSW wage: $51,000/ year salaried for 40hrs/week.

LSW wage: $51,600/year salaried for 40hrs/week.

• Training Program - up to 8 weeks
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Employee Recognition Programs
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.
• up to 3 days/week work from home - based on 90-day evaluations work from home eligibility is determined - after completing 90 days of training in our NE Minneapolis office

Requirements:

Requirements

Case Manager Requirements:

• Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field. or
• Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
• One year of experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities.
• Applicants must have a valid drivers license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance.
• Applicants must successfully clear local and/or stated background checks.

Preferred Qualifications:

• Possess a LSW or higher form of BOSW Licensure.

Compensation details: 51 Yearly Salary

PIecc6deb8cb87-31181-39852034

Required

Preferred

Job Industries

• Other

Description:

Case Manager - Hennepin County

Looking for a career that is fast-paced and rewarding? Pinnacle Services is looking for friendly, self-starting professionals to join our Hennepin County Case Management team! Come work for a company that values person-centered thinking and employee growth!

Pinnacle Services is an innovative agency experiencing rapid growth in the Case Management department. Do you have you bachelor's in social work or related field? Are you licensed in Social Work or seeking your licensure in social work? Then this is a great opportunity for you! We offer a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies and our consumers are located primarily in the six county metro areas. Who would be successful in this role? Someone who enjoys a variety from day to day and having a diverse array of clients. Case Managers have a lot of independence while managing their caseloads, therefore someone who would prefer group work to be self-led, consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

We are currently looking for individuals to join our Hennepin team!

Description

Job Responsibilities and Duties:

Case Managers at Pinnacle Services have the opportunity to work with person's served on CADI, DD, or AC/EW waivers. These persons served may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging.

The Case Manager is responsible for:

• Assessing the areas of the individual's life where assistance is needed.
• Offering and coordinating resources for the persons served being supported.
• Monitoring service delivery and working with providers to ensure the person's served needs are met.
• Service plan development.
• Attend regular in person meetings with person's served and their interdisciplinary teams.
• Case noting individual served related work to create billable units.

Salary:

Non-LSW wage: $49,000/year salaried for 40hrs/week.

LSW wage: $51,600/year salaried for 40hrs/week.

Company Perks:

• Training Program - up to 8 weeks, faster paced training with learning curve
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Employee Recognition Programs
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.
• Up to 3 days/week work from home - based on 90-day evaluations work from home eligibility is determined - after completing 90 days of training in our NE Minneapolis office

Requirements:

Required Qualifications

• Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field or
• Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
• Applicants must have a valid drivers license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance.
• Applicants must successfully clear local and/or stated background checks.

Preferred Qualifications:

• One year of experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities.
• Possess a LSW or higher form of BOSW Licensure.

Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others.

Compensation details: 49 Yearly Salary

PI48229a6fe0ee-31181-30247743

Required

Preferred

Job Industries

• Other

Client: Medical Device Manufacturing Company

Location: Mounds View- MN

Pay Rate- $35/hr W2

Contract Term: 12 months with possible extension.

Hybrid: 3-4 days onsite

Note: this is not a C2C / 1099 role. We do not take visa transfer.

Job Purpose –

The Creative Services Project Manager is responsible for the intake of creative projects from internal marketing communication clients, thoughtfully and positively analyzing the project need, managing the project through the creative team workflow, and making sure deadlines, budget, and project expectations are met.

A Day in the Life

Project Management (60%):

· Oversee the development of design projects, brochures, ads, presentations, AEM web pages, Eloqua emails, and social media, while ensuring quality is maintained and that corporate identity is reflected properly.

· Maintain a smooth workflow through design, proofreading, and art direction by providing complete project requirements and communicating job tasks clearly.

· Provide work estimates, determine schedules, and provide direction to internal and external resources for job completion. Ensure the project is meeting deadlines and budget commitments.

· Identify and define the roles and responsibilities of the client and CV Creative & Digital COE to qualify the expectations of the client and ensure customer satisfaction for all projects.

· Meet with internal clients and designers to determine project goals, then act as a liaison between the client and the creative team to determine the best way to achieve the client's requirements in the most cost-effective, expeditious manner.

· Build and maintain positive relationships with clients.

Collaboration (30%):

· Develop relationships across the organization and foster a collaborative and inclusive work environment; use relationships to align others around goals.

· Engage with cross-functional partners, marketing, and other internal and external stakeholders to produce relevant, targeted content.

· Communicate clearly & professionally to share ideas, address issues, drive decision-making, and negotiate to resolve conflicts.

· Exemplify a culture of creative excellence, accountability, collaboration, and

problem-solving.

Quality Control (10%):

· Ensure accuracy by understanding and applying the master brand guidelines, creative process, and internal proofing.

· Drive functional alignment to processes and procedures.

Required Knowledge & Experience:

· Bachelor's degree in administration, communications, or a related area of study

· 2+ years of experience working in a project management role, advertising agency or an internal creative department.

Must-Have Skills:

· Strong ability to prioritize, perform and lead in a fast-paced environment.

· Excellent problem-solving and project management skills.

· Strong client relations, and customer service skills.

· Excellent organizational, time management, and delegation skills.

· Demonstrate initiative and teamwork.

· Ability to quickly learn new concepts and adapt to a changing environment.

· Excellent interpersonal skills: communication, listening, collaboration, and negotiation.

· Experience with Microsoft Office (i.e., Powerpoint, Word, Excel, and Teams).

Nice-To-Have Skills:

· Experience gathering metrics and data to organize plans, inform decision-making, track progress, and make needed adjustments.

· Experience navigating end-to-end creative process.

· Expertise in content formats and channels to best reach different audiences

· Experience in the medical device, healthcare, or other highly regulated industry.

· Knowledge of project management software such as Infowit, Workfront or BaseCamp.

· Experience with measurement tools

· Experience with cloud-based tools such as SharePoint, OneDrive, etc.

· In-house graphic design industry experience

Description:

Case Manager - Ramsey County

Looking for a career that is fast-paced and rewarding? Pinnacle Services is looking for friendly, self-starting professionals to join our Ramsey County Case Management team! Come work for a company that values person-centered thinking and employee growth!

Pinnacle Services is an innovative agency experiencing rapid growth in the Case Management department. Do you have you bachelor's in social work or related field? Are you licensed in Social Work or seeking your licensure in social work? Then this is a great opportunity for you! We offer a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies and our consumers are located primarily in the seven county metro areas. Who would be successful in this role? Someone who enjoys a variety from day to day and having a diverse array of clients. Case Managers have a lot of independence while managing their caseloads, therefore someone who would prefer group work to be self-led, consulting and collaborating with others, then returning to their independent tasks would succeed in this role.

Description

Job Responsibilities and Duties:

Case Managers at Pinnacle Services have the opportunity to work with persons served on a mix of CADI and DD waivers. These persons served may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging.

The Case Manager is responsible for:

• Assessing the areas of the person served life where assistance is needed.
• Offering and coordinating resources for the person served being supported.
• Monitoring service delivery and working with providers to ensure the person served needs are met.
• Service plan development.
• Attend regular meetings with person served and their interdisciplinary teams.
• Case Noting client related work to create billable units.

Salary:

Non-LSW wage: $49,000/ year salaried for 40hrs/week.

LSW wage: $51,600/year salaried for 40hrs/week.

• Training Program - up to 8 weeks
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Employee Recognition Programs
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.
• up to 3 days/week work from home - based on 90-day evaluations work from home eligibility is determined - after completing 90 days of training in our NE Minneapolis office

Requirements:

Requirements

Case Manager Requirements:

• Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field or
• Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
• One year of experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities.
• Applicants must have a
  valid drivers license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance.
• Applicants must successfully clear local and/or stated background checks.

Preferred Qualifications:

• Possess a LSW or higher form of BOSW Licensure.

Compensation details: 49 Yearly Salary

PI637818d5b62d-31181-30247744

Required

Preferred

Job Industries

• Other

Job Title: Manufacturing Engineer

Department: Coating Services

Status: Full Time - Exempt

Reporting To: Director of Operations / X40 Production Manager

Position Purpose:

We are seeking a proactive and technically skilled Manufacturing Engineer to support and improve manufacturing processes applied to customer-supplied medical devices. This individual will be responsible for process improvement, leading root cause investigations, working closely with cleanroom operators across shifts, and serving as a key technical liaison with both internal teams and external customers. This role requires up to 25% international travel to support HMS production sites, audits, process transfers, and troubleshooting.

Responsibilities:

Production Support & Engagement

• Build strong relationships with production staff and foster a culture of collaboration and continuous improvement
• Monitor and adjust key process variables to ensure product consistency and high-quality output
• Assist with new process transfers from Method Development to Production

Process Improvement

• Continuously improve coating processes (e.g., dip, plasma)
• Apply Lean principles to manufacturing processes (eliminate waste in the manufacturing process and apply innovative systems to improve company workflows)
• Maintain and revise technical documentation including SOPs, work instructions, and validation of PQ protocols
• Perform internal audits on manufacturing lines
• Analyzing production data to identify areas for improvement in efficiency, cost, and quality.

Root Cause Analysis & Technical Problem-Solving

• Lead structured, cross-functional, root cause investigations for coating-related defects or process deviations using methodologies such as 5 Whys, Fishbone Diagrams, and DMAIC
• Act as the technical lead during customer escalations, investigations, and audits related to coating performance or compliance related to manufacturing
• Drive the implementation of corrective and preventive actions (CAPAs) and ensure timely documentation and communication of findings

Compliance & Documentation

• Ensure manufacturing processes comply with ISO 13485 and internal QMS requirements
• Support and lead validation activities for new and modified processes
• Maintain accurate and compliant documentation to support audits and regulatory inspections
• Implementing and monitoring quality control procedures to ensure products meet customer spec.

Support and/or perform other duties as required

Education, Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing) or a related field
• 5+ years of experience in manufacturing engineering, industrial engineering, or process engineering role, preferably in a regulated medical device or pharmaceutical environment
• Lean / Six Sigma Green Belt or higher preferred.
• Demonstrated expertise in leading root cause investigations and communicating findings directly to customers
• Experience working in or supporting cleanroom operations and collaborating with production operators
• Knowledge of coating processes and surface treatments for medical devices is strongly preferred
• Familiarity with process validation, GMP, and ISO 13485
• Excellent interpersonal and communication skills – comfortable interfacing with both customers and shop floor teams.
• Proficiency in CAD/CAM software (or similar): Ability to use computer-aided design and manufacturing software for design and simulation.

Working Conditions and Health & Safety:

• Heated and air-conditioned office environment
• ISO Class 7 Cleanroom
• Laboratory
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space.

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit for prolonged period of time. The employee is frequently required to talk and hear; use hands to handle or feel; and reach with hands and arms above shoulder height and below the waist. Using proper lifting techniques, the employee must be able to lift up to 40 lbs.

What CONSUMER SERVE Does:

CONSUMER SERVE is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role:

We turn callers into new customers using our measured and consultative sales approach. CONSUMER SERVE excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell:

CONSUMER SERVE focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)  You’ll Do:

· Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program

· As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability

· Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation

· Assist callers with product availability, pricing, and enrollment

· Qualify callers on our payment card industries (PCI) compliant production floor

· Comply with all CONSUMER SERVE and partner policies

Who You Are:

· Strong communication skills (empathic listener & persuasive speaker)

· Technologically savvy

· Able to multi-task in a fast paced environment

· Sales experience preferred

Where You’ll Work:

· 2626 E 82nd St, Bloomington, MN 55425

· Modern facility Gym.

To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training it switches to an hourly vs. commission structure with minimum guarantee of $15 per hour, however, our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Benefits:

·       Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO

·       Unlimited earning potential and growth opportunities through our Emerging Leadership Program

·       Employee Assistance Program

Job Requirements:

·       Must be at least 18-years old with High School Diploma or GED equivalent

·       Drug screening & background check

·       Legal right to work in the United States and commute to our onsite location in Bloomington MN 55425

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

CONSUMER SERVE is an Equal Opportunity Employer (EOE)

PCBA Design Engineer

Design Custom Electronics That Power Real-World Products

Are you an electrical engineer who enjoys seeing your designs move from concept to real production hardware? This is an opportunity to join an engineering team where your ideas and technical expertise shape the products being built.

In this role, you will design custom printed circuit board assemblies used in industrial and embedded systems. Every project is unique! Meaning you won’t be stuck supporting the same product for years. Instead, you’ll work on a wide variety of applications while collaborating with other engineers and customers to develop PCB electronic solutions.

If you enjoy solving problems, working hands-on with custom boards, and taking designs from prototype through production, this role may be for you!

Why This Role?

• Work on diverse, custom projects with no repetitive product cycles
• See your designs come to life from prototype through full production
• Small engineering team where your impact is significant
• Strong mentorship and collaboration with experienced engineers
• Opportunities for advancement into senior engineering and leadership roles
• Flexible work hours and a supportive, engineering-driven culture
• Stable and growing company with long-term demand for its products

What You’ll Do:

• Design schematics and printed circuit board assemblies (PCBA) for industrial and embedded applications
• Select electronic components based on performance, lifecycle, availability, and cost
• Review and support PCB layout with attention to signal integrity, power distribution, and thermal considerations
• Collaborate with firmware and mechanical engineers to ensure successful system integration
• Support design for manufacturability, assembly, and testing (DFM / DFA / DFT)
• Create and maintain design documentation including schematics, BOMs, and test procedures
• Assist with prototype builds, bring-up, debugging, and validation testing
• Support ongoing product improvements and design updates

Qualifications:

• Bachelor’s degree in Electrical Engineering or significant PCB design experience
• 3+ years of experience designing printed circuit boards (PCB)
• Schematic design experience using Altium software is preferred
• Basic understanding of analog and digital circuit design
• Familiarity with microcontrollers, sensors, and communication interfaces
• Ability to interpret datasheets, schematics, and manufacturing documentation

Compensation & Benefits:

• Base salary: $90,000 – $115,000
• Annual performance cash bonus
• Comprehensive benefit package including all insurance and retirement
• Continuing education allowance
• Flexible work schedule options
• Team events and company gatherings
• A collaborative engineering culture where you will be supported

Apply Today!

This role offers clear paths for career advancement, including opportunities to grow into a Senior Engineer, Project Manager, and Engineering Manager.

If you have PCB Design experience, we encourage you to apply today!

Job Title: Supply Chain Manager

Department: SG&A

Status: Full Time – Exempt

Reporting To: Global Operations Support Leader (CEO Interim)

Position Purpose:

The Supply Chain Manager is responsible for overseeing and managing the entire supply chain of the organization, including international sites. This role involves planning, coordinating, and optimizing the flow of goods, services, information, and finances from the point of origin to the point of consumption. Additionally, they will anticipate disruptions and establish effective plans to address challenges in the supply chain.

Key Responsibilities:

Team Leadership

• Lead and develop the supply chain team, including training, performance management and more
• Foster a collaborative and efficient working environment
• Set performance goals and conduct regular reviews with team members

Operations

• Oversee all aspects of supply chain operations, including procurement, inventory management, and logistics
• Challenge the status quo to Identify, implement and document process improvements to enhance efficiency and reduce costs

Supply Chain Strategy

• Develop and implement supply chain strategies for planning, sourcing, manufacturing, delivery, disposal, etc. and align it with business goals and the S&OP process
• Monitor market trends and performance metrics to adjust strategies as needed

Shipping and Receiving

• Oversee all inbound and outbound shipping activities
• Ensure that shipments are accurately documented, tracked, and delivered on time
• Manage receiving processes to verify the quantity and quality of materials received

Risk Management

• Address supply chain disruptions promptly and ensure team manages to completion
• Mitigate risks related to sourcing, transportation and production

Vendor Relations

• Collaborate with suppliers to ensure timely delivery of materials
• Negotiate contracts, develop and manage relationships with suppliers
• Present and monitor supplier scorecards on a recurring basis, present corrective actions as needed

Data Analysis

• Analyze supply chain data to identify areas for improvement
• Implement cost-effective solutions and process enhancements based on data
• Prepare and present regular reports on supply chain performance to senior management

Quality Control

• Ensure compliance with quality and safety standards
• Monitor product quality throughout supply chain

Inventory Management

• Maintain optimal inventory levels to prevent shortages or excess stock
• Coordinate storage and distribution efficiently

Education, Qualifications and Experience:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in supply chain management
• Strong leadership and team management skills
• Strong knowledge of procurement, logistics, inventory management, and distribution
• Excellent negotiation, communication and interpersonal skills
• Detail oriented with a focus on accuracy and efficiency
• Excellent communication and interpersonal skills
• Experience with supply chain management software and tools
• Strong analytical and problem-solving abilities
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications:

• Certification in supply chain management (e.g., APICS, CSCMP).
• Experience in medical manufacturing industry

Working Condition and Health & Safety:

• Heated and air-conditioned office environment
• Employee is required to use appropriate PPE including, but not limited to, nitrile or latex gloves, lab coat, hair bonnet, shoe covers, beard cover, safety glasses, hearing protection, face shield, or respiratory mask while working in a lab or manufacturing space

Harland Medical System’s commitment to ensure employee health and safety is a priority. Personnel engaged in manufacturing shall obtain training required by ISO 13485, FDA 21 CFR part 820, FDA 21 CFR part 210 & 211, and Harland Medical System’s internal procedures, where deemed appropriate per assigned job functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand and walk on level surfaces for a prolonged period of time. The employee is frequently required to talk and hear; use hands to finger, handle or feel; and reach with hands and arms above shoulder height and below the waist. This position may occasionally be exposed to areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.