Information Technology For Development Jobs in Providence

City Personnel is partnering with a fast-growing consumer products organization to identify a creative and results-driven Beauty Care Product Manager. This role is ideal for a professional who understands the balance between product innovation, retail strategy, and execution within the beauty and personal care space.

The Beauty Care Product Manager will play a key role in bringing new beauty, personal care, and wellness products to market — overseeing the process from early concept development and formulation coordination through retail launch and ongoing product performance. This position offers strong ownership and visibility within a dynamic, growth-focused company supplying major national retail partners.

Company & Position Highlights

• Category Focus: Develop beauty, personal care, and wellness products for a nationally recognized retail partner
• Product Ownership: Lead initiatives from concept development through commercialization and lifecycle management
• Cross-Functional Collaboration: Work closely with R&D, packaging, quality, marketing, sales, and external manufacturing partners
• Growth Opportunity: Join an expanding organization with strong long-term advancement potential
• Compensation & Benefits: Competitive salary and comprehensive benefits package
• Salary Range: $75,000–$95,000 annually, based on experience

Key Responsibilities of the Beauty Care Product Manager:

• Lead end-to-end product development initiatives across beauty, personal care, and wellness product categories
• Coordinate formulation development, packaging timelines, product testing, and regulatory documentation
• Manage new product introductions, product line expansions, and SKU optimization strategies
• Collaborate with internal teams and external manufacturing partners to ensure quality standards and successful product launches
• Conduct trend analysis, market research, and competitive evaluations to inform product innovation
• Support retailer onboarding processes, compliance documentation, and product item setup requirements
• Analyze POS and sales performance data using tools such as Nielsen, Retail Link, or similar analytics platforms
• Partner with sales and marketing teams on packaging development, presentations, sampling programs, and launch strategies
• Prepare executive-level materials, including product proposals, category reviews, launch summaries, and Quarterly Business Reviews

Qualifications of the Beauty Care Product Manager:

• Bachelor’s degree strongly preferred
• 5–8+ years of product development experience within beauty, personal care, wellness, or consumer packaged goods industries
• Demonstrated success launching products into national retail accounts
• Strong understanding of product formulation coordination, packaging development timelines, regulatory requirements, and retail calendars
• Experience managing multiple SKUs within deadline-driven product pipelines
• Proficiency with POS data analysis and retail analytics tools such as Nielsen or Retail Link
• Advanced Microsoft Office proficiency, particularly Excel
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously
• Excellent communication skills and experience working cross-functionally across departments
• Experience supporting mass, drug, grocery, or specialty retail channels preferred

Submit your resume today for immediate consideration

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Please note: City Personnel offers extended interview hours from 7 AM–7 PM upon request

Join a Top Workplace in Rhode Island

Recognized as one of The Providence Journal’s Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we’ve been connecting top talent with leading companies across Rhode Island and Southern Massachusetts.

At City Personnel, we don’t just match talent with opportunity — we invest in your growth and success.

When you work with us, you’ll enjoy:

Dedicated Career Coaching (resumes, interviews, career planning)

Referral Program rewards

Temp Employee Benefits: Paid Sick Time, Holiday Pay, Health Insurance, Weekly Pay

City Personnel isn’t just a staffing agency — we’re a team that values you, celebrates your wins, and supports your career every step of the way.

Ready to take the next step in your career?

Apply today and experience why we’ve been voted a Top Workplace in Rhode Island!

Product Manager – Electronics Assembly Materials

We’re looking for an experienced Product Manager to lead strategy, development, and lifecycle management for products within the electronics assembly materials industry.

Reporting to the President of the Assembly Materials Division, this role serves as a technical expert and market-facing leader, shaping product vision and driving the development of innovative materials solutions used by electronics manufacturers worldwide.

You’ll work cross-functionally with R&D, sales, marketing, quality, production, engineering, and technical support to bring new products to market and ensure existing products remain competitive and profitable.

Key Responsibilities

• Own and manage the full product lifecycle, from concept through commercialization and ongoing optimization

• Identify short- and long-term market opportunities globally through industry engagement and market research

• Gather and prioritize customer and market requirements through direct customer interaction alongside field sales teams

• Translate market needs into product specifications and development priorities for R&D

• Benchmark company products against competitive offerings to identify differentiation opportunities

• Lead new product introductions, coordinating launch plans with sales, marketing, and technical teams

• Partner with sales and marketing to develop product positioning and go-to-market strategies

• Support the technical support organization to ensure deep product knowledge and customer success

• Develop sales forecasts, market analyses, and strategic product reports for leadership

• Contribute to product pricing strategies through market and cost analysis

• Represent the organization at industry conferences, trade shows, and consortiums

Qualifications

• 10+ years of experience in the electronics assembly industry (solder materials experience strongly preferred)

• 7+ years of Product Management experience

• Demonstrated success in defining, launching, and growing profitable products

• Strong technical foundation with experience or interest in materials science, chemistry, or engineering

• Exceptional communication and cross-functional leadership skills, including the ability to influence without formal authority

• Strong attention to detail and follow-through

• Willingness to travel internationally and work across diverse business cultures

Additional Expectations

• Support and contribute to the organization’s Environmental Management System (EMS)

• Ensure compliance with ISO 14001 environmental standards

If you’re passionate about bringing innovative materials solutions to the electronics manufacturing industry, we’d love to connect.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.

The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate

information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.

The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.

Duties and Responsibilities:

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  Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.

  
  
  
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  Ownership of solution aspects of the RFP project timeline from beginning to end.

  
  
  
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  Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.

  
  
  
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  Ability to work on multiple proposals simultaneously

  
  
  
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  Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.

  
  
  
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  Express willingness to grow and take on writing tasks with minimal supervision.

  
  
  
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  Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.

  
  
  
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  Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.

  
  
  
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  Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.

  
  
  
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  Review functional, technical and company information received from internal subject matter experts.

  
  
  
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  Coordinate final production and delivery of completed proposal response.

  
  
  
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  Ability to work on multiple proposals simultaneously.

  
  
  
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  Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.

  
  
  

Required Qualifications:

• 
  
• Bachelor's degree required.
  
• Excellent research skills and the ability to write persuasively and articulately.
  
• Exceptional organizational skills and attention to detail.
  
• Strong coordination and planning skills.
  
• Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
  
• Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
  
• Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
  
• Ability to work independently, prioritize workload, and meet deadlines.
  
• Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
  
• Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
  
• Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
  
• Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
  
• Ability to obtain a Public Trust clearance.
  
• US Citizenship Required.
  

Preferred Qualifications:

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  Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.

  
  
  
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  Prior representation of telecommunication clients or employment within the telecommunications industry.

  
  
  
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  1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.

  
  
  
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  Previous Experience with Proposal Automation Software such as but not limited to Loopio.

  
  
  
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  Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP

  
  
  

#LI-PT1

When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant therapist, you also have the opportunity to advance your career through our continuing education platform, climbing our clinical ladder and utilizing the opportunity to serve with others who are working at the top of their discipline. Our executive team started their own careers as therapists working with patients, and we take great pride in promoting from within the company. We also have a team of clinicians who provide continuing training, as well as systems and proven protocols to help ensure everyone is providing therapy in the most effective way for the patients and the most compliant way to help ensure our SNF partners are covered.

Why Reliant:

• Reliant is the largest independent rehab therapy provider to skilled nursing facilities and long-term acute hospitals (LTACHs)
• Great Corporate Support
• Therapy company ran by therapists with decades of experience
• A company that desires for you to grow as a therapist and as a leader in our industry
• Currently in 38+ states in approximately 850 buildings with plenty of opportunities that fit any therapists needs in location, schedule, or development

Reliant Benefits May Include:

• Medical/Dental/Vision Insurance Multiple plans to choose from
• Life Insurance (Free and add-on)
• 401K
• PTO (Increased over time)
• Competitive Pay Packages
• Voluntary Short Term and Long Term Disability
• CEU Courses provided by CEU 360
• Tuition Repayment Programs
• Clinical Leadership Support
• Flexible Schedules

Please note rate range is an estimate and may vary based on skill set and location(s).

Physical Therapist

Summary: Provides physical therapy and related services for patients while maintaining positive levels of interaction with facilities and clients in accordance with the principles and practices of physical therapy and within Reliant Rehabilitation guidelines. Provides quality patient care including screening and evaluation of patients, development of initial and ongoing treatment plans of care, discharge plan, supervision of assistants and Rehab Techs, and case management responsibilities. Maintains professional conduct that represents Reliant Rehabilitation's commitment to quality and service in all interactions with clients, including positive levels of interaction and rapport with facilities and clients. Adheres to all state and federal regulations regarding physical therapy.

Essential Duties and Responsibilities:

• Optimize the functionality and skills of patients by providing, directing, and/or overseeing physical therapy
• Provide consultation and clinical supervision to PTAs.
• Directly supervise PTA and Rehab Tech in skilled tasks during group and individual treatment in a manner that promotes efficient and effective utilization of resources and facilitates the ongoing development of clinical skills in accordance with State Practice Acts, Omnibus Reconciliation Act (OBRA), and Reliant Rehabilitation policy.
• Build a strong physical therapy program
• Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
• Maintain a valid state license. Maintain awareness of issues related to the profession of physical therapy and the health care environment.
• Understands various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
• Be compliant with infection control procedures and environmental safety protocol within a facility.
• Ability to read, write, speak, and comprehend in English: instructions, correspondence, charts, memos, and reports

Education/Experience:

• A graduate of an APTA accredited school of physical therapy

Computer Skills:

• Computer literate and proficient in clinical documentation
• Basic Internet navigation skills

Certificates and Licenses:

• Valid physical therapist state license

Interested in learning about us or other opportunities? Please visit our website.

*Overview
* We are seeking a passionate and experienced _
*licensed, full time Cosmetology Instructor
*_ to join our team.
*This is a requirement!!
* The ideal candidate will have a strong background in various cosmetology practices and a desire to educate and inspire the next generation of beauty professionals.

As an instructor, you will be responsible for delivering high-quality training in a supportive and engaging learning environment.
*Responsibilities
*
- Develop and implement comprehensive lesson plans that cover essential cosmetology skills and techniques.

- Provide hands-on training and demonstrations to students to enhance their practical skills.

- Assess student performance through evaluations, feedback, and practical examinations.

- Maintain an organized classroom environment that fosters learning and creativity.

- Stay current with industry trends and advancements to ensure curriculum remains relevant.

- Collaborate with fellow instructors to enhance the educational experience and share best practices.

- Mentor students in their professional development and career pathways.
*Requirements
*
- Valid instructor cosmetology license with teaching credentials preferred.

- Proven experience in the cosmetology field with expertise in multiple areas such as barbering, aesthetic treatments, and nail care is encouraged, but not required.

- Strong communication skills with the ability to engage and motivate students.

- Previous teaching or training experience is highly desirable, but not required.

- Ability to create a positive learning environment that encourages student participation and growth.

- Knowledge of current industry standards and practices.

- Commitment to ongoing professional development in the beauty industry.

Join us in shaping the future of beauty professionals by sharing your expertise and passion for cosmetology! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits:
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Professional development assistance License/Certification:
* Instructor Cosmetology License (Required) Ability to Commute:
* Cranston, RI 02920 (Required) Ability to Relocate:
* Cranston, RI 02920: Relocate before starting work (Preferred) Willingness to travel:
* 25% (Preferred) Work Location: In person

The OHS Operations Manager works collaboratively with the OHS Medical Director and the Sr. Occupational Health Nurse Practitioner to develop, implement and oversee the delivery systems for the Occupational Health Service and the Sturdy Health Employee Health Program. The Operational and Business Manager provides leadership and oversight of the Occupational Health Staff. This role functions within the policies, practice guidelines, and procedures of Sturdy Health in addition to the Department of Public Health, DNV, CDC, OSHA and other regulatory agencies standards. Promotes a safe and healthful work environment and assists healthcare personnel in maintaining optimum mental and physical health in compliance with Massachusetts Department of Public Health, Occupational Safety and Health Administration (OSHA) and Workers’ Compensation requirements.

Education/Training:

· BA/BS Degree in Business, Health Care Administration, or another relevant field required.

· Masters in health-related field preferred

Licenses/Certification:

· BLS required

Required Qualifications and Skills:

· Minimum of 3-5 years’ experience of OSHA/ Occupational Health Regulations.

· Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Occupational Health Services Department and Sturdy Health as a whole.

· Strong leadership and analytical base

· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.

· Command of verbal and written English

· Positive interpersonal communication skills

· Good organizational skills

• Must develop and maintain positive relationships across all areas of responsibility.
• Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers, including patients, families, co-workers, and providers.

· Available on off-hours as needed, if site has extended evening and/or weekend hours, or emergencies

Preferred Qualifications and Skills:

• Three to five years of supervisory or management experience in a medical office or healthcare setting.
• Knowledge of medical office operations, including scheduling, billing, insurance, and compliance requirements.
• Familiarity with Electronic Health Records (EHR) systems and healthcare reporting tools.
• Strong financial acumen, with experience in budgeting, payroll, and revenue cycle management.
• Excellent leadership, communication, and conflict-resolution skills.
• Ability to develop and implement policies, procedures, and process improvements.

Essential Job Functions:

· Responsible for implementing projects and strategic plans in multispecialty sites with oversight

· Maintains a safe and healthy environment for patients and staff by following policies and procedures.

· Provides leadership support to those who supervise support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards.

· Plans, organizes, and oversees work schedules and assignments of support staff to meet operational needs.

· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.

· Ensure all staff members complete competency requirements as required for their position.

· Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests.

· Assist providers and ensure availability of needed supplies.

· Implement processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry.

· Works with the site Medical Director or Physician Lead, and site coordinators to develop office orientation procedures and protocols.

· Responsible for serving as site’s point of contact for all provider needs and patient concerns.

· Responsible for the achievement of key metrics as clearly outlined in the Annual Goals.

· Reports monthly KPIs, provide updates on goals and collaborates in strategic plan for OHS department.

· Responsible for successful implementation of necessary site interventions.

· Hold monthly staff and/or Provider meetings.

· Collaborate with Quality and Population Health to ensure accuracy of data input and patient outreach/in-reach.

· Ensure that staff's training needs are met.

· Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff.

· Has the authority to direct and support employees’ daily work activities.

· Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action, and performance reviews.

· Assists in planning, monitoring and/or managing budget in functional area of department.

· Assist with other administrative responsibilities as needed.

· Ensures general site cleanliness, including waiting/exam rooms.

· Monitors and maintains supplies needed for practice operations and ability to develop and implement policies, procedures, and process improvements.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.

ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

PHYSICAL DEMANDS: Must be able to lift, push, pull with or without reasonable accommodation, able to work additional hours and be flexible with schedule. Must be able to walk, sit, answer telephones without or without reasonable accommodation. Exposure to blood and/or body fluids and infectious materials is inherent in this position.

A community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Senior Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.

• Bilingual English preferred in any languages
• Full time position, 35 hours a week
• Monday - Friday, 8:30 am to 4:30pm
• Travel required, cover a 60 mile radius of your home address
• Must have a valid driver's license
• Must have reliable vehicle to travel throughout assigned service area
• Mileage reimbursement
• 2 day orientation in Stoughton in person

• Follow-up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate ability to manage PCA services.
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
  • Assigned referrals and intake documentation
  • Service Agreements and Assessments for re-evaluations
  • Supportive documentation for intakes and re-evaluations as needed
  • Return all phone calls from surrogates and consumers within 72 business hours
• Work within policies to complete and submit internal requirements:
  • Progress Notes
  • Dayforce, Outlook Schedule
  • Mileage and Expense Forms
  • Return all required email communications within 48 business hours.
  • Follow up with Supervisor and/or Program Assistant on requests for skills training and tracking reports:

• Non-billing, overbilling and ineligible consumers
• Provide training and ongoing support for EVV
• Major problems requiring skills training
• Consumer status updates
• Intake, Quarterly and Annual Reviews
• Perform other duties as assigned by the Skills Trainer Supervisor

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

• Bachelor’s Degree preferred; GED or High School Diploma required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

Travel is required for this position. Must have a valid driver’s license and reliable vehicle to travel within assigned service area.

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 21-21 Hourly Wage

PIedce684f18d

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.

This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.

• Strong background with multi-line SIU investigations

• Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.

This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.

What you'll do:

• Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

• Participates in the development of fraud prevention strategies.

• Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

• Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

• Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

• Makes recommendations within defined authority guidelines.

• Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

• Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

• May serve as a resource team member on specific matters through demonstrated skill or training.

• Assists with the delivery of fraud awareness training initiatives in a defined environment.

• Handles CAT duty responsibilities as business requires.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma (GED).

• 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

• Proven investigatory skills.

• Experience obtaining statements from various parties to incidents, witnesses, and suspects.

• Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

• Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

• Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

• Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

• SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.

• Strong background with multi-line SIU investigations

• Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

• US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.