Information Technology For Development Jobs in Passaic, NJ
963 positions found — Page 7
Job Description:
A leading food-focused CPG company is seeking a Senior Director of Marketing to lead high-level marketing strategy and drive brand growth. This role will be onsite in New Jersey and requires collaboration with cross-functional teams, including Sales, Product, Operations, and Executive Leadership. The position oversees integrated marketing campaigns, brand strategy, and portfolio initiatives to maximize market impact, revenue, and consumer engagement.
Qualifications
Required Qualifications
10+ years of experience in marketing, with significant leadership experience in consumer packaged goods (CPG), particularly in food products
Proven success leading brand strategy, integrated campaigns, and go-to-market initiatives
Experience managing substantial marketing budgets with a clear focus on ROI
Demonstrated ability to partner with senior management and executive leadership
Strong analytical skills with experience leveraging consumer insights, market research, and data analytics to drive strategy
Excellent leadership, communication, and executive-level presentation skills
Comfortable with multi-channel marketing, including digital, social, retail, e-commerce, and experiential channels
Ability to travel 25–35% as needed for business initiatives
Preferred Qualifications
Bachelor's degree in Marketing, Business, Communications, or related field; Master's degree preferred
Experience using tools such as Circana, Qualtrics, Claritas-Geoscape, NIQ, or similar marketing analytics platforms
Bilingual (English/Spanish) is a plus
Strong track record of developing high-performing marketing teams and fostering a culture of creativity, accountability, and collaboration
Key Responsibilities
Strategic Leadership
Develop and lead comprehensive, multi-year brand and marketing strategies aligned with business objectives
Identify, evaluate, and execute go-to-market strategies for new markets, channels, and consumer segments
Drive innovation in positioning, messaging, and customer engagement for domestic and international growth
Own and evolve brand strategy, identity, and voice across all consumer touchpoints
Marketing Execution
Oversee product launches, portfolio growth initiatives, and multi-channel marketing campaigns
Ensure consistent storytelling across digital, retail, social, e-commerce, and in-store experiences
Partner with agencies and external partners to deliver best-in-class creative and media performance
Optimize channel mix and messaging to maximize reach, relevance, and ROI
Data & Performance Management
Establish KPIs and performance frameworks to measure brand health, campaign effectiveness, and commercial impact
Leverage consumer insights, market trends, and analytics to inform strategy and optimize marketing performance
Translate data into actionable insights to drive continuous improvement
Cross-Functional Collaboration
Collaborate with Sales, Product, Production, R&D, Legal, and Executive teams to align marketing strategies with commercial goals
Serve as a trusted advisor to executive leadership on market trends, brand performance, and growth opportunities
Team Leadership & Development
Build, mentor, and lead a high-performing marketing team, fostering creativity, accountability, and collaboration
Drive organizational alignment and ensure marketing initiatives support overall business objectives
Key Competencies
Strategic thinker with strong analytical and creative problem-solving skills
Effective leader with experience managing multi-functional teams
Strong communicator and presenter, capable of influencing at the executive level
Results-oriented with a focus on ROI and measurable business impact
Ability to manage multiple priorities in a fast-paced environment
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
* Evaluates non-emergency work requests, develops scope of work, and inspects job location to determine job requirements.
* Estimates labor hours, skillsets, parts, materials, equipment and special tools required to complete proactive jobs in a safe and efficient manner.
* Gathers relevant technical documentation such as drawings, schematics, specifications, spare parts lists from equipment histories, OEM manuals and the Knowledgebase system. Verifies the availability of parts prior to scheduling the job. Arrange for special tools and auxiliary equipment when required.
* Maintains an organized and prioritized work order backlog to determine the next highest priority jobs to be planned next and maintains the Ready Backlog at or above 80%.
* Employs the continuous improvement process to update Job Plans for accuracy and effectiveness.
* Conducts weekly planning & scheduling meetings with Production to determine work order priorities, communicate work order status and alter planned maintenance activities if necessary.
* Creates a Weekly Technician Schedule that includes priority planned jobs and preventative maintenance tasks that utilize 100% of the available technician labor hours.
* Improves work order planning and scheduling effectiveness through the review process and use of the maintenance metrics.
* Maintains records and files essential to meaningful analysis and reporting of maintenance related matters.
* Trains site employees on CMMS and ensures that it is working with integrity and is being utilized.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
* Associate Degree required in a technical field with 1-3 years of maintenance scheduling / planning experience and/or 5 - 10 years as a machine repair technician, or equivalent combination of both
* Familiar with industrial manufacturing environment
* Electrical/mechanical aptitude
* Proficiency with computers, maintenance systems, and applications including Microsoft Office
* Excellent verbal communication, facilitation, and presentation skills
* Ability to build and maintain positive, professional relationships
Desirable KSAs:
* Desire to develop leadership attributes
* Experience in job plan development, job scheduling, and work execution
* Project management and capital project experience preferred
* CMRP certification
* Green Belt certification
* STS certification
Competencies:
* Drive & Motivation
* Interpersonal Skills
* Task Management
* Strategic Skills
* Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range$93,475.37—$119,546.72 USDATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
PDN-a14fac75-b7f4-4876-8e17-c7204c9fabe2
Location: Remote
Duration: 6 months
Role Overview
The Integration Architect defines, designs, and governs enterprise integration architecture standards across AWS, Azure, Microsoft Fabric, and on-prem systems. This consultant creates scalable integration blueprints, reusable patterns, and secure connectivity frameworks that ensure interoperability, reliability, and domain-aligned data exchange. The role partners closely with domain teams, platform engineering, API management teams, and enterprise architecture to accelerate delivery while maintaining architectural integrity.
Key Responsibilities
Integration Standards & Governance
- Define and maintain enterprise standards for API design, event schemas, messaging patterns, and integration of contracts.
- Establish integration governance across AWS, Azure, MS Fabric, and on-prem systems.
- Define patterns for ADS (Authorized Data Sources) alignment, data contracts, schema evolution, and anchor key management.
- Enforce adherence to enterprise security principles, including OAuth2/OIDC, JWT, TLS, Zero Trust patterns.
Blueprints & Reference Architecture
- Build and maintain unified enterprise integration architecture blueprints spanning cloud, Fabric, and on prem connectivity.
- Create domain specific and cross domain integration flow maps, canonical API patterns, and event driven reference architectures.
- Align AWS, Azure, MS Fabric, and on-prem patterns under Unified Architecture.
Reusable Patterns & Engineering Enablement
- Develop reusable integration patterns for:
- AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
- Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
- MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
- On prem: MFT, MQ, legacy services.
- Provide templates for API contracts, event schemas, integration error handling, observability hooks, and resiliency patterns.
Metadata, ADS, & Anchor Key Integration
- Define integration patterns incorporating ADS rules, domain ownership, and anchor key management for interoperability.
- Ensure all integration patterns embed security, observability, lineage awareness, and operational resiliency.
- Collaborate with data governance to ensure consistent entity resolution and cross?domain identifier mapping.
Domain Engagement & Architecture Review
- Guide domain teams in implementing target state integration architectures.
- Lead or participate in architecture reviews for API designs, event models, platform integrations, and connectivity.
- Recommend modernization opportunities to retire from legacy integration mechanisms and adopt event-driven/API?first models.
Qualifications
Technical Expertise
- 8-12+ years in integration architecture, API engineering, event-driven design, or hybrid integration.
- Strong hands-on expertise across:
- AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
- Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
- MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
- RDBMS: SQL, Oracle, DB2, RDS, etc.
- On prem: MQ, MFT, REST/SOAP services.
- Understanding of ADS, anchor key management, data/domain contracts, lineage aware integration.
- Experience designing event driven, API first, batch, and hybrid integration architectures.
Duration- 3+ months
Location- Clifton NJ 07012
Shift/Time Zone:
Tu-Sa; 9am-530pm
JOB RESPONSIBILITIES:
1. Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test result;
2. Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens;
3. Analyze specimens using approved testing procedures (see department SOPs).
4. Review and release test results.
5. Follow CLIA, HIPAA, OSHA, and safety guidelines as described in their respective guidelines.
6. Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and all maintenance performed;
7. Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
8. Identify problems that may adversely affect test performance or reporting of test results, correct the problems encountered or immediately notify the senior technologist or supervisor.
9. Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
10. Follow department's procedure in reporting STATS or Critical results to clients.
11. If applicable, answer questions from customers or other lab personnel.
12. Maintain complete records of all testing performed on-site.
13. Maintain general appearance of the department.
14. Make sure reagents/test kits have received dates, expiration dates, and if applicable opened dates. 15. Review/train on new procedures.
16. Attend monthly department and any additional training/educational meetings.
17. Participate in all applicable safety training sessions. Know the location and contents of the safety manual. Know the location/use of all applicable safety equipment.
18. If needed, participate in government or regulatory agency inspections.
19. Perform other duties as directed by supervisor.
Required Knowledge: A solid understanding of basic laboratory testing is required for this position. The successful candidate must possess good computer skills and be able to adapt to working in multiple computer systems. Must have knowledge of QC and QA as well as knowledge of all areas of the laboratory.
Education:
BS in Medical Technology preferred; or BS/BA in Chemistry or Biology, or Associates degree in a Laboratory Science or Medical Technology, or Previously qualified as a Technologist under 42 CFR 493. 1433 published in March 14, 1990. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation). United States educated candidates must provide a detailed original transcript. A successful candidate should possess or be eligible for national certification as an MT / MLT from a recognized organization (ASCP or AMT).
Work Experience:
1 year Clinical experience (high complexity testing) preferred. Minimum of 1 year of clinical laboratory experience in highly complex testing for those with BS/BA in Chemistry or Biology. National and State licensure as required.
Special Requirements:
1. Must have the ability to establish work priorities and handle several procedures simultaneously.
2. Must interact with other departments.
3. Contact with clients may be required, good customer service skills are important.
4. Must protect patient confidentiality at all times.
This role requires someone who is organized, detail-oriented, and capable of handling multiple administrative tasks efficiently.
You will be responsible for answering phones and screening calls, bank deposits, filing, social media posts, and providing general administrative support to ensure smooth office operations.
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
QA / Quality Engineering Delivery Lead
Location: Secaucus, NJ (Hybrid – 3 days onsite)
Employment Type: Full-time / Contract
Experience: 12–15 years
Domain: Retail
Role Overview
We are seeking a QA / Quality Engineering Delivery Lead to own end-to-end quality delivery while driving QE transformation and modernization initiatives, including AI-augmented testing and intelligent automation frameworks. This role demands a tool-agnostic automation mindset, strong leadership capabilities, and the ability to balance BAU delivery with future-ready QE transformation, leveraging GPT-based testing and AI-led quality practices.
Key Responsibilities:
- Own quality outcomes across programs, releases, and product lines
- Lead day-to-day BAU QA delivery, including:
- Test planning & execution
- Defect management
- Release validation and go/no-go readiness
- Drive QE assessments and build continuous improvement & transformation roadmaps
- Define and execute modern test automation strategies across:
- UI, API, Mobile, and End-to-End (E2E) automation
- Lead AI-augmented testing initiatives, including:
- GPT/LLM-based test case generation
- Intelligent test design and risk-based testing
- Self-healing automation and test optimization
- Promote shift-left and shift-right testing by partnering with:
- Product Management
- Engineering
- DevOps and SRE teams
- Embed quality early in the SDLC through CI/CD and cloud-native testing
- Establish and track quality metrics, KPIs, and dashboards
- Provide clear visibility into quality status, risks, and dependencies for senior stakeholders
- Mentor QA/QE teams and foster a continuous improvement and innovation culture.
Required Skills & Experience
Must Have
- 10–14 years of experience in QA / Quality Engineering
- Proven leadership experience managing QA/QE teams in Agile & DevOps environments
- Strong hands-on expertise in test automation frameworks, including:
- Selenium, Playwright, Cypress (any one or more)
- Exposure to Tricentis Tosca (preferred but not mandatory)
- Solid experience in:
- API & integration testing
- Test data management
- Defect lifecycle management
- Demonstrated experience conducting:
- QE maturity assessments
- Automation ROI analysis
- QE transformation planning
- Ability to manage BAU delivery alongside modernization and innovation initiatives
- Strong Retail domain experience (POS, eCommerce, supply chain, merchandising systems preferred)
AI-Augmented & Intelligent QE (Mandatory Focus)
- Hands-on or leadership experience with AI-driven QE practices, including:
- GPT / LLM-based test case & test scenario generation
- AI-assisted exploratory testing
- Intelligent test selection, prioritization, and impact analysis
- Experience building or adopting intelligent automation frameworks with:
- Self-healing capabilities
- Dynamic locators & adaptive scripts
- Familiarity with:
- Generative AI usage in QE pipelines
- Prompt engineering for test generation
- Ability to operationalize AI in QE, not just PoCs
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at:
Duration: 2 months
Location: Secaucus NJ 07094
Shift/Time Zone: M - F 8:30 - 5pm, possibly OT
Summary
Perform administrative duties to support Director and/or large staff
About the Role
* This is not a traditional Executive Assistant role.
* This is a high-exposure, high-accountability position for someone who wants to learn how senior leaders operate, how decisions are made, and how large teams scale.
* You will operate as an extension of the executive - managing time, information flow, priorities, and strategic preparation. Over time, the role can evolve toward operations leadership or Chief of Staff-type responsibilities for the right person.
* If you are looking for a reactive, checklist-based administrative job, this is not it.
* If you want accelerated growth, real ownership, and direct exposure to leadership decision-making, read on.
What You'll Own
* Executive calendar architecture and time optimization
* Meeting preparation and follow-up execution
* Decision-support briefs (distilling complexity into clarity)
* Inbox triage and communication drafting
* Strategic project coordination
* Identifying inefficiencies and proposing improvements
* Anticipating issues before they escalate
* Other duties as assigned to meet business needs
What "Great" Looks Like
* You anticipate problems before they surface
* You create order from ambiguity
* You improve systems instead of maintaining broken ones
* You are comfortable pushing back respectfully
* You learn fast and operate with urgency
* You view this role as a launchpad, not a landing spot
Ideal Background (Non-Exhaustive)
* Business operations, consulting, startup, military leadership, or high-performance hospitality
* 2-6 years of high-accountability experience
* Evidence of upward trajectory
* Exceptional written communication
What You'll Gain
* Direct exposure to executive decision-making
* Rapid professional growth
* Clear performance feedback
* Increasing responsibility based on performance
* Compensation is competitive and aligned with performance and growth potential.
Qualifications HS Diploma or Equivalent - Required Bachelor's Degree - Business or related field - Preferred
Location: Clifton NJ 07012
Duration: 6 months
Shift/Time Zone:
Sunday to Thursday 9am-5:30pm
JOB SUMMARY:
Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education:
- High school diploma or equivalent.
- Medical assistant training helpful.
- Math and science courses preferred.
Work Experience: None required
Special Requirements:
- Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
- Must be able to retain information once learned.
- Must interact with other coworkers, internal and external customers with courtesy and respect.
- Key Word Search: laboratory, medical
Duration: 2 months
Location: Glen Ridge NJ 07028
Shift: East Time Monday through Friday 9A-5P
State of Credentials Licenses Required:
NJ
Summary:
- Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements: Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Who We Are
At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role
As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.
In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.
Personal Characteristics
We are seeking a senior legal professional who demonstrates the following attributes:
- Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
- Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
- Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
- Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
- Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
- Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.
Responsibilities
- Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
- Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
- Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
- Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
- Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
- Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
- Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
- Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
- Other Legal Matters: Support additional legal projects and responsibilities as needed.
Requirements
Technical Expertise
- Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
- SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
- Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
- Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
- In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.
Preferred Experience
- Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
- Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
- AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.
Core Skills
- Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
- Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
- Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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