Information Technology For Development Jobs in Paramount, CA

About Castelion

Castelion is bringing a new approach to defense development and production: one that focuses on short, iterative design cycles, rapid testing in development, and modern commercial manufacturing strategies for production at scale. We’re designing, building, and testing next generation long range strike weapons systems to give America and its Allies a definitive edge and deter future conflicts.

Manager – Art Direction, Brand Studio

As Manager - Art Direction, Brand Studio, you own the day-to-day design leadership and creative execution that brings Castelion’s brand to life across campaigns, systems, and key touchpoints. You’ll translate brand strategy set by senior leadership into practical, repeatable, high-quality design solutions that work across digital, print, recruiting, events, and built environments.

This is a hands-on role that blends making and leading. You will design, art direct, and build the infrastructure, including templates, libraries, playbooks, and workflows that enable high-quality, on-brand work at scale. You will collaborate closely with Marketing & Communications, Business Development and Capture, HR, and Engineering to turn complex technical and mission stories into clear, compelling visual narratives.

Responsibilities

Brand systems and visual identity

• Evolve and maintain Castelion’s visual identity system (logo usage, color, typography, imagery, layout, motion guidelines) so it works across internal and external channels.
• Translate brand and visual principles into clear standards, toolkits, and documentation that non-designers can actually use.
• Build and maintain centralized component and asset libraries in Figma and Adobe Creative Cloud, with naming conventions, versioning, and usage guidance.

Campaigns, launches, and flagship stories

• Lead art direction for integrated campaigns, product and capability launches, customer and investor narratives, recruiting initiatives, conferences, and major announcements.
• Drive cohesive creative across channels, including web and digital assets, social visuals, print collateral, video storyboards, event graphics and activations so everything feels unmistakably Castelion.
• Turn complex, often technical subject matter into intuitive visual hierarchies, diagrams, and stories that resonate with both technical and non-technical audiences.

Brand asset ecosystem and tools

• Design and maintain modular templates and reusable assets for presentations, one-pagers, briefs, case studies, recruiting collateral, event kits, and internal communications.
• Architect a navigable, well-organized asset library that speeds up delivery for Marketing, BD, and Recruiting.
• Continuously refine tools and templates based on adoption, feedback, and emerging needs.

Cross-functional creative partnership

• Partner with Marketing & Communications on brand campaigns, brand strategy, content, social, and executive communications.
• Partner with Business Development and Capture on pursuit storytelling, proposal design, customer demos, and conference presence.
• Partner with HR on candidate-facing materials, recruiting campaigns, onboarding experiences, and employer brand assets.
• Partner with Facilities and Engineering to ensure physical spaces, hardware displays, and signage reflect Castelion’s visual standards.
• Facilitate working sessions that help teams articulate objectives and translate them into creative briefs, concepts, and visual narratives.

Team leadership and studio operations

• Provide day-to-day direction, feedback, and mentorship for graphic artist to help grow their craft, speed, and judgment.
• Establish clear intake, scoping, prioritization, and review workflows so the Brand Studio stays focused on the highest-impact work while still handling urgent needs.
• Set and uphold quality standards for all visual output, ensuring work is on-brief, on-time, on-brand, and appropriate for our customers and mission.

Basic Qualifications

• 5+ years of experience in visual design, brand systems, art direction, or closely related roles, with a portfolio that shows strong visual storytelling, systems thinking, and multi-format execution.
• Demonstrated experience owning or evolving a visual identity system and building reusable design infrastructure (templates, libraries, guidelines) that others rely on.
• Proficiency in Figma and Adobe Creative Cloud (Illustrator, InDesign, Photoshop) with excellent layout, typography, and information design skills.
• Experience collaborating directly with cross-functional partners such as marketing, communications, business development, engineering, and HR/People.
• Strong communication and presentation skills; comfortable explaining design rationale, giving and receiving feedback, and influencing decisions with non-design stakeholders.

Preferred Skills and Experience

• Experience in defense, aerospace, autonomy, robotics, or other deep-tech sectors.
• Experience supporting capture/proposal efforts, or government/DoW customers from a creative and visual storytelling perspective.
• Experience with large-format or environmental graphics, signage, and event or experiential branding and activations.
• Familiarity with mid-century modern design and Space Age futurism, and interest in applying these influences to a contemporary defense brand.
• Comfort with basic video editing, motion design, or storyboarding for short-form explainers or sizzle content.
• Active or eligible for a U.S. security clearance.

All employees are granted long-term stock incentives as part of their employment as Castelion. All employees receive access to comprehensive medical, vision, and dental insurance, and the company offers three weeks of paid time off per year.

Leadership Qualities

Bias to Action and Creative Problem Solving. Desire and experience questioning assumptions in ways that lead to break through ideas that are ultimately implemented. Successfully bring in applicable processes/concepts/materials from other industries to achieve efficiency gains. Ability to personally resolve minor issues in development without requiring significant support.

High Commitment, High Initiative. A successful candidate will have a genuine passion for Castelion’s mission and consistently look for ways to contribute to the company’s technical goals and prevent hardware blockers. Ability to work in a fast paced, autonomously driven, and demanding atmosphere. Strong sense of accountability and integrity.

Clear Communicator. Proactively communicates blockers. Trusted in previous roles to be voice of company with regulators, suppliers, gate keepers and customers. Capable of tactfully managing relationships with stakeholders to achieve company-desired outcomes without compromising relationships. Emails, IMs and verbal interactions are logical, drive clarity, and detailed enough to eliminate ambiguity.

ITAR Requirements:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Employment with Castelion is governed on the basis of competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Our mission is to create an oasis that inspires and empowers women—and that mission comes to life every day in our US, Canada and Puerto Rico retail locations, distribution center, and corporate offices. We’re a team that works hard, has fun together, and holds integrity as non-negotiable. Collaboration is rooted in respect for our caring, loyal Windsor family, where every voice matters and continuous improvement is part of our DNA. We take pride in doing more with less, planning in thoughtful detail, and always listening with a smile—because creating value and making our customers happy is at the heart of everything we do.

At Windsor, high-quality performance is expected, and all job duties must be carried out safely, ethically, and in accordance with company standards. This role requires active support of the company’s Mission Statement and Core Values through both individual contributions and teamwork in pursuit of company goals. Team members are expected to maintain professionalism while complying with all company policies, procedures, work rules, and guidelines.

Summary:

The Creative Producer plays a key role by leading and managing photo and video productions that define Windsor’s brand identity and visual storytelling. The Creative Producer oversees creative projects from concept through completion, ensuring that every campaign and shoot embodies Windsor’s style, quality, and culture. Working closely with directors, designers, photographers, and cross-functional partners, the Creative Producer develops timelines, manages budgets and resources, and ensures that every detail—from talent and locations to post-production—is executed flawlessly and aligned with Windsor’s vision.

Essential Job Functions & Responsibilities:

• Lead and manage creative projects from concept to completion, ensuring all deliverables meet the project’s objectives, timeline and budget.
• Own the annual concept budget, applying strategic planning, coordinating and planning with Studio Manager to allocate appropriate staff and budget.
• Collaborate with directors, designers, and other creatives to generate innovative ideas and ensure a cohesive vision across all aspects of production.
• Develop project timelines, manage resources, and communicate effectively with internal teams and vendors to ensure smooth execution.
• Serve as the primary point of contact for model agents, freelancers and vendors, ensuring their needs are met and expectations exceeded throughout the production process.
• Coordinate logistics, schedules, and resources for all aspects of production including talent, locations, equipment and post-production.
• Ensure all legal and safety requirements are met throughout the production process.
• Stay up to date with industry trends and best practices to continuously enhance creative

output and production process.

• Take full ownership of the shot list and shooting schedule for all concept and major

campaign shoots.

• Negotiate pricing and contractual terms for models, freelancers, locations and any vendor related items.
• Fosters Windsor’s Culture in creating a great work environment for team members

Key Qualifications & Requirements:

• At least 5 years of experience managing high-volume campaigns and working in an eCommerce studio environment.
• Must possess a strong understanding and knowledge of the fashion industry and retail environment.
• Ability to work in a fast paced, creative environment.
• Proficiency working in excel and google Docs
• Ability to travel to 20% of the time as required for business needs.
• Must be detailed and highly organized
• BFA, BA or other design related degree desired

Physical/Environmental Demands and Overtime & Availability:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER

Company Description

Cocomint Inc. is the parent company of cocomintbeauty, the #1 TikTok Shop for Asian Beauty in the United States. Cocomint Inc. is the retail arm of an Asian goods wholesale company and was founded in 2023.

We are passionate about skincare innovation, and recognize how beauty products can play an important role in an individual's life. Having sold over 1 million Asian beauty products on TikTok Shop and initiated several viral trends in the TikTok beauty space, we are looking to constantly push the envelope of what is possible in the intersection of Asian Beauty technology and Western sensibilities.

Cocomint is also a TikTok Shop Partner (TSP) that specializes in helping Korean Beauty and lifestyle brands scale on the platform.

Role Description

The Human Resources Associate supports the day-to-day operations of the Human Resources function and helps ensure that company policies, procedures, and employment practices are administered effectively and in compliance with applicable laws and regulations.

This role is responsible for assisting with employee onboarding, HR administration, compliance, benefits coordination, and maintaining accurate employee records. The Human Resources Associate will also help foster a positive workplace culture by supporting employee engagement initiatives and serving as a resource for team members regarding HR policies and procedures.

This position is ideal for an early-career HR professional looking to gain broad experience across multiple HR disciplines within a fast-growing organization.

Key Responsibilities

• Coordinate new hire onboarding and offboarding, including paperwork, system access, and orientation
• Maintain employee records and HR systems (HRIS, personnel files, compliance documentation)
• Assist with benefits administration, enrollments, and employee questions
• Serve as a first point of contact for basic HR questions and escalate more complex issues as needed
• Assist with job posts and recruiting coordination (interview scheduling, candidate communication, offer letter support)
• Support HR programs such as performance reviews, trainings, and engagement initiatives
• Ensure compliance with required employment documentation (I-9s, posters, acknowledgments, etc.)
• Assist leadership with policy implementation and updates (handbooks, SOPs)
• Support documentation related to employee relations matters under guidance
• Help track compliance items (leaves, accommodations, required trainings)
• Coordinate with external HR consultants, legal counsel, or PEOs as needed
• Manage day-to-day office operations, supplies, and vendor relationships
• Coordinate office schedules, meetings, and company-wide events
• Serve as a point of contact for facilities, IT setup coordination, and workplace needs
• Help maintain a welcoming, organized, and efficient office environment
• Support leadership with ad hoc administrative and operational tasks as business needs fluctuate
• Maintain and manage the company’s LinkedIn page, ensuring content is current, professional, and aligned with company initiatives
• Post updates related to hiring, company announcements, team highlights, and workplace culture
• Support employer branding initiatives to help attract qualified candidates and strengthen the company’s professional presence
• Coordinate with marketing or leadership when appropriate to share company milestones, events, and recruitment updates

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• 2–3 years of HR, administrative, or operations experience
• Strong organizational and administrative skills
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to work with employees at all levels
• Proficiency in Microsoft Office and HRIS systems preferred
• Experience with HRIS or payroll systems (ADP, Gusto, etc.)
• Familiarity with California employment laws
• Interest in growing within the HR field

Compensation & Work Hours

• Salary range: $45,000 – $60,000 annually, depending on experience.
• Full time (40 hours per week)
• In-person position at our office in Long Beach, CA
• Remote work on Wednesdays

Benefits

• Health Insurance
• 401K Matching
• Paid time off (vacation, sick leave, and company holidays)
• Professional development and career growth opportunities
• Hands-on experience in a fast-growing beauty and e-commerce startup environment

Equal Opportunity Statement

Cocomint Inc. is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company: G2G Ventures, PBC

Job Title: Assistant Project Manager, Brand & Creative

Location: Santa Monica, CA – Hybrid (in-office approximately 3 days per week)

Reports To: VP of Brand

About Us:

Counter is a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. And our vision transcends products. We are committed to inspiring confident women (and others) to recognize their collective power to create meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing each person to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.

Role Overview:

We’re looking for a highly organized Assistant Project Manager, Brand & Creative, to support the execution of brand and creative marketing initiatives across the brand. This role will serve as the operational backbone of the Brand team— helping move projects from concept to launch while ensuring timelines, stakeholders, and deliverables remain aligned.

You’ll work closely with creative, marketing, social, PR, and product teams to ensure campaigns, launches, and brand initiatives are delivered seamlessly. The ideal candidate thrives in a fast-paced environment, is exceptionally detail-oriented, and loves bringing order and clarity to complex projects.

This is a great opportunity for someone early in their career who wants to build deep experience in brand marketing, creative production, and campaign execution within the beauty industry.

Responsibilities:

Project & Campaign Management

• Work closely with the Director of Integrated Marketing to manage timelines and workflows for brand and marketing initiatives including product launches, promotional roll-outs, campaigns, social shoots, and events.
• Coordinate cross-functional stakeholders across creative, marketing, PR, social, product, and ecommerce teams
• Track deliverables, dependencies, and approvals to ensure projects launch on time

Creative & Content Operations

• Partner with the creative team to manage asset production timelines (campaign photography, video, digital assets, social content, contracts
• Review creative briefs and project requests to ensure complete and clear intake of all requests
• Maintain organized asset libraries and ensure teams have access to approved creative
• Coordinate reviews and feedback cycles across stakeholders

Content & Production Coordination

• Support planning and logistics for campaign shoots and content production
• Track deliverables from external partners such as photographers, stylists, and production teams
• Ensure assets are delivered in the correct formats and specifications for all channels
• Understanding of all phases of creative project development and design, from launch strategy through design and implementation.

Team Operations:

• Maintain project management system, currently in Monday
• Help establish clear workflows and processes for the brand team
• Help track approvals, feedback cycles, and revisions across stakeholders
• Prepare project status updates and flag risks or delays early

Skills & Abilities:

• Resourceful, deeply organized, self-starter who understands the fast-paced nature of a direct-to-consumer brand and is able to manage multiple deadlines and priorities, and adapt to rapidly changing priorities
• Understanding of all phases of creative project development and design, from launch strategy through design and implementation
• A strong work ethic and deep commitment to producing quality, best-in-class work
• Ability to uphold values and creative excellence of the brand, while ensuring project deliverables and objectives are met with timeliness and attention to detail
• Strong problem-solving and communication skills, can-do attitude, and inquisitive nature

Requirements:

• 2–3 years of experience in project management, marketing coordination, or creative operations.
• Beauty, fashion, or consumer brand experience is a plus.
• Highly organized with strong attention to detail.
• Strong communication skills and comfort working cross-functionally.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Experience with project management tools (Asana, , or similar).
• Familiarity with digital asset management platforms such as Brandfolder is a plus.
• Desire to work collaboratively in a dynamic startup environment.
• Passionate about working for a values-driven brand.
• Proficient in Office Suite.

Benefits:

G2G Ventures offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Open PTO policy, encouraging employees to take the time they need to rest and recharge
• Paid company holidays
• Hybrid work environment
• Paid Parental Leave
• Opportunities to grow within a fast-moving, mission-driven startup

This position is also eligible for participation in the company’s annual bonus program, based on individual and company performance.

Equal Opportunity

G2G Ventures is an equal opportunity employer and values diversity. We are committed to building an inclusive workplace and encourage candidates from all backgrounds to apply.

Company Overview:

Jeans Innovation Center is a leading apparel and denim brand that is part of the Fast Retailing global family of companies. We believe people are the key to achieving our overall success. We are a company that is committed to developing and growing our talent to align with business growth and objectives.

Position Overview:

Jeans Innovation Center is seeking an Pattern Room Assistant. We are looking for an individual who will support our pattern makers with day to day duties, as well as creating 1st patterns and aid in assistance with our production team. This individual will need to have some experience with using Gerber systems, Adobe Illustrator, and Excel.

Responsibilities

• Create pattern card with all necessary information including final spec measurements and hand off to sample maker team.
• Along with delivering pattern card to sample maker, provide advice and or input on the right techniques to construct the garment.
• Receive completed sample from sample maker team and measure for accuracy.
• Organization patterns, and should adhere to ongoing timelines as needed
• Maintain a library of good basic patterns as a reference
• Review with team fit technician notes for any pattern adjustments needed to produce final spec measurements and development/production pattern to be handed off.
• Create development patterns and make changes and edits on the Gerber system. Will make production patterns as needed
• Translate the design sketch and or sample into a first pattern using Gerber software on PC.
• Work with design/pre production team on fit specifics
• Attend development/production fittings of samples with design and pre production team.
• Work with sample room on sewing construction based off patterns.

Education and Experience:

• Minimum 1 years’ of Pattern Making experience
• Must have a minimum 1 years of denim pattern making experience (import and domestic fabric)
• Knowledge of Gerber systems
• Candidate must have experience with PC systems such as Outlook email, MS Word, and basic MS Excel
• Associates Degree from college or university preferred
• Must be willing to test for 2 hour during interview

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is occasionally required to talk or hear; walk, stand or otherwise move self in a reasonable way position to perform the essential duty. The employee must occasionally lift, carry or otherwise move or position up to 10 pounds.

Work Environment:

The noise level in the work environment is usually moderate to loud. The employee comes in contact on occasion with a sharp object. The general working hours are between 8:30 am to 5:30pm and overtime may be required from time to time.

Jeans Innovation Center values the individual talent that comprises this company and is committed to equal opportunities for each employee's advancement. Our company believes in and supports policies and practices that prohibit discrimination against any person because of race, color, religion, gender, age, national origin, marital status, disability, sexual orientation or any other characteristic protected by applicable law.

Position: Project Management Analyst

Location: Cypress, CA (Hybrid)

Pay: $35 - $40/hour

Experience: Experience supporting project teams, program operations, or client service environments required.

Type: Contract

Schedule: Monday–Friday; Day Shift

Conde Group is seeking a Project Management Analyst to join a growing and dynamic team!

Job Description:

• Track project activities, milestones, and deliverables to support program execution.
• Maintain project trackers, documentation, and reporting tools.
• Manage project dashboards and ensure data accuracy and timely updates.
• Prepare and distribute daily and weekly project status reports.
• Monitor and manage the project email inbox, responding to inquiries and routing requests.
• Communicate with client employees and stakeholders regarding program activities and updates.
• Track project issues and coordinate follow-ups to maintain program visibility.
• Support project coordination efforts to ensure alignment with client expectations.

Position Requirements:

• Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
• Strong organizational and time-management skills.
• Experience managing multiple tasks in a fast-paced, client-facing environment.
• Strong analytical and reporting skills.
• Clear written and verbal communication skills.
• Professional and service-oriented approach when working with stakeholders.

Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Everything we do at BBSI is in support of business owners. We facilitate conversations around a broad range of organizational areas that allow business owners to run their companies more effectively. With 69 branches across the country, our large footprint and decentralized structure allow us to offer our clients a high-touch, relationship-based experience. We stand shoulder-to-shoulder with them and enable them to view their businesses—and their roles as owners—differently. Every business owner is on a journey. BBSI is with them every step of the way.

The Business Partner role provides leadership to our business-owner clients and our internal team of experts. This person must demonstrate strong business acumen, and possess an entrepreneurial spirit with a genuine desire to proactively and consistently deliver results for our clients and internal teams.

The BBSI Business Partner is responsible for leading a multi-million dollar business unit that consults on a broad range of organizational development and operational issues. The primary objective of the Business Partner is to lead a team of subject matter experts in delivery of high-impact solutions that grow revenue and profits for small to mid-size clients as well as partner with client business owners to accelerate growth, reduce loss, and build better companies.

The Business Partner will collaborate with client companies to educate, advise, and influence them on matters involving, but not limited to, cultural development, change management, strategic planning, and growth strategy.

This position is a full time, exempt position that reports to the Area Manager and works in partnership with other positions within the business unit and branch.

Requirements

1. Ability to lead transformative projects with multiple clients across diverse industries

2. Define strategic vision and deliver solutions that competitively position companies for business challenges of both today and tomorrow

3. Prior P&L responsibility and accountability

4. Organization and team development

5. Ability to align culture, vision and strategy

6. Direct operations in organizational development experience

7. Consultative mindset with multiple clients/units experience

8. Proven track record in successfully leading high performance teams

9. Demonstrated proficiency in conducting root cause analysis and generating revenue

10. Ability to benchmark, analyze and deliver measurable results to the business owner

11. Ability to manage time and shifting priorities in a high volume, complex work environment

12. Ownership Mentality

13. Excellent communication skills with ability to write, develop and deliver successful presentations to all levels of an organization

14. Coaching, mentoring, and training experience required

15. Experienced networker - business development responsibility ideal

16. Bachelor’s degree required; advanced degree desired

17. At least 10 years of related business experience

18. Six Sigma (Black or Green Belt) or equivalent certification beneficial

19. Roughly 80% of time spent with clients at their location – primarily local

20. Extensive knowledge of MS Office

Salary and Other Compensation:

The starting salary range for this position is $120,000-130,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.

This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.

Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.

Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.

If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. Please apply via this posting and not by contacting our local or corporate offices.

Click here to review the BBSI Privacy Policy: “California applicants: to see how we protect your data, visit our website at ”

Director of Human Resources

Our client is seeking a strategic and hands-on Director of Human Resources to lead and scale the HR function during an exciting period of growth. This role will partner closely with executive leadership to drive people strategy, strengthen company culture, and build programs that support employee engagement, development, and performance.

The Director of HR will oversee all aspects of human resources including talent acquisition, employee relations, performance management, compensation and benefits, compliance, and organizational development. The ideal candidate is both strategic and operational—someone who can design people programs while also rolling up their sleeves to execute.

Key Responsibilities

• Lead the overall HR strategy aligned with company goals and growth plans
• Partner with executive leadership on organizational design, workforce planning, and culture initiatives
• Oversee talent acquisition and help attract and retain top talent
• Manage employee relations, performance management, and leadership coaching
• Develop and implement compensation, benefits, and total rewards programs
• Ensure compliance with federal, state, and local employment regulations
• Lead HR operations including policies, procedures, and HR systems
• Build scalable HR processes and support a high-performance culture

Qualifications

• 8–12+ years of progressive HR experience, including leadership roles
• Strong experience partnering with senior leadership and executives
• Deep knowledge of HR best practices, employment law, and compliance
• Experience building and scaling HR programs in a growing organization
• Strong communication, leadership, and problem-solving skills
• Bachelor’s degree required; HR certifications (PHR, SPHR, SHRM-CP) a plus

At CALPAK, we design thoughtfully crafted travel goods that make movement easier, more joyful, and more personal. As a fast-growing, digitally native brand, our relationship with customers extends far beyond the product itself and is built on trust, responsiveness, and a genuine commitment to care at every touchpoint.

We are seeking an experienced Customer Experience Manager to join our team on an interim basis to cover a maternity leave. The ideal candidate has proven experience in customer service leadership and thrives in a fast-paced, digitally driven environment. This role will report to the Executive Director of DTC and will work closely with colleagues in the digital, marketing, operations, and production departments to drive and achieve customer retention goals. The Interim Senior CX Manager will also oversee our Assistant CX Manager and lead strategic initiatives that advance CALPAK’s customer experience vision.

RESPONSIBILITIES:

Customer Experience Leadership & Strategy

• Define and evolve the customer experience roadmap, ensuring all CX channels align with brand voice and business objectives.
• Lead strategic initiatives that drive customer retention, operational efficiency, and overall business growth.
• Partner with cross-functional teams (retention marketing, production, operations, retail and digital) to analyze customer feedback, identify opportunities, and influence CX-driven decisions.
• Advance CALPAK’s DTC experience through personalized and proactive customer journeys, improved post-purchase engagement, segmentation strategies, and tailored communication.
• Enhance the end-to-end digital customer experience through optimized post-purchase flows, self-service tools, customer education, and more.

Team & Workflow Management

• Oversee the Assistant CX Manager, providing leadership, coaching, and development support.
• Ensure smooth operations of the offshore CX team, including scheduling, onboarding, performance processes, and alignment with CX KPIs.
• Own CX workflows and operations across platforms and communication channels to ensure consistency and efficiency.

Data, Reporting & Insights

• Collaborate with Assistant Manager to analyze findings from current reporting structures and insights to guide CX decision-making.
• Monitor key performance metrics and identify improvements to maximize efficiency and customer satisfaction.
• Build frameworks for capturing holistic customer insights (satisfaction, effort, sentiment) and translate findings into meaningful experience enhancements.
• Strengthen the feedback ecosystem and partner cross-functionally to incorporate customer learnings into product, digital, and operational roadmaps.

CX Systems & Cross-Functional Execution

• Oversee onboarding and optimization of CX-related platforms, tools, automation, and proactive communication capabilities.
• Maintain alignment and communication between CX and key stakeholders to ensure goals, feedback, and initiatives are effectively shared.
• Enhance customer knowledge resources and self-service experiences to reduce friction and empower customers throughout their journey.
• Stay up to date on industry trends, tools, and best practices to support emerging CX and company-wide needs.

QUALIFICATIONS:

• 5+ years of experience in customer service environment.
• Gorgias, Zendesk or similar CRM experience required.
• Proficiency in Shopify or ecommerce platform experience preferred.
• Excellent written and verbal communication skills.
• Experience building, leading, and developing a team.
• Strong analytical skills and the ability to interpret and act on data insights.
• A proactive problem solver with strong troubleshooting and escalation judgment.
• Comfortable with ambiguity and able to take initiative in leading projects.
• Proven success working cross-functionally with all levels of the organization.
• Highly collaborative, driven, and passionate about elevating customer experience.
• Salary range: $80,000–$100,000 annually (annualized for a 6-month contract)