Information Technology For Development Jobs in Opa Locka, FL
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Job Title: IAM Architect – SailPoint Identity Security & Cloud Security
Location: Miami, FL, Onsite
Duration: Contract
Role Summary
We are seeking an experienced IAM Architect to lead the design and implementation of enterprise identity governance and cloud security solutions. The role will focus on architecting and deploying SailPoint Identity Security Cloud and other solutions from SailPoint Technologies to strengthen identity lifecycle management, access governance, and cloud security across enterprise environments.
Key Responsibilities
- Architect and implement enterprise Identity and Access Management and identity governance solutions.
- Lead the design and deployment of SailPoint Identity Security Cloud (ISC) and SailPoint IdentityIQ.
- Define architecture for identity lifecycle management, access certifications, role-based access control (RBAC), and policy enforcement.
- Design integrations between SailPoint and enterprise systems, directories, and SaaS applications.
- Architect IAM controls across cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud.
- Establish identity governance frameworks to support least privilege, compliance, and security policies.
- Provide architectural guidance to engineering teams and stakeholders on IAM and cloud security best practices.
Required Skills
- 10+ years experience in IAM and identity governance architecture.
- Strong hands-on expertise with SailPoint Identity Security Cloud and/or SailPoint IdentityIQ.
- Experience designing scalable IAM architectures for enterprise and cloud environments.
- Strong understanding of identity lifecycle management, access reviews, RBAC, and compliance frameworks.
- Experience with API integrations, identity connectors, and enterprise directory services.
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
- Competitive pay between $14.75 per hour - $16.76 per hour
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*
- Medical, dental, and vision benefits*
And much, much more!
*Available to full time employees in select locations.
This role is vital to the guest experience because you'll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
So, what's your job combo?
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact .
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Position Overview
The Sales Director will be responsible for developing and executing sales strategies for mortar and drymix products (sand & powder materials) across the U.S., with a focus on market expansion, distributor development, and key account management. This role will be based in the Miami, Florida area and will play a critical role in building the company’s presence in the North American construction materials market.
Key Responsibilities
- Develop and implement sales strategies to drive revenue growth for mortar and drymix products in the U.S. market
- Identify and develop distributors, contractors, and key accounts within the construction materials industry
- Build and maintain strong relationships with contractors, builders, and building material distributors
- Lead and manage regional sales activities, including pricing strategy, contract negotiation, and sales forecasting
- Conduct market analysis to identify new business opportunities and competitive positioning
- Collaborate with marketing, product, and operations teams to support product launches and market development
- Build and lead a local sales team as the business expands
- Represent the company at industry events, trade shows, and customer meetings
Qualifications
- Bachelor’s degree or above in Business, Marketing, Engineering, or related fields
- 8+ years of sales experience in construction materials, with strong preference for mortar, drymix, cement-based materials, tile adhesives, or related sand/powder products
- Proven track record of achieving sales targets and expanding distribution networks in the U.S. market
- Strong understanding of the construction materials industry and distribution channels
- Experience working with contractors, builders, and building material suppliers
- Excellent communication, negotiation, and leadership skills
- Ability to travel as required within the U.S.
Location:- FL_ACHX_10200 Commerce Pkwy, Miramar FL 33025
duration:- 6+ months
Shift:- eastern M-F 6am-230pm
Basic Purpose:
- Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.
Position Requirements:
- Minimal data entry skills
- Good organizational skills
- Understanding of specimen types related to test(s) ordered.
- Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
- Understanding of compliance regulations related to test ordering which may change on a daily basis
- Flexibility and a willingness to adapt to change and pursuit of continuous improvement
- Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
- Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
- Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
- Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting
Job Accountabilities
1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.
2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.
3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.
4. Meets quality and production standards within 6 months of completing training.
5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.
7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.
8. Performs other duties as assigned.
Position Requirements/Environment
1. Handles multiple tasks simultaneously and works in a production environment.
2. Communicates effectively with all levels of staff both verbally and written.
3. Maintains composure while working under pressure.
4. Reflects good judgment at all times when determining what action to take in resolving problems.
5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.
6. Works in a biohazard environment, in compliance with all applicable safety requirements.
7. Keeps work area neat and clean; complies with 5S workplace standards.
8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.
9. Demonstrates strong interpersonal skills that foster a positive working environment.
10. Demonstrates work assignment flexibility and ability to adapt to change.
11. Must have some flexibility with regard to work schedule.
Incumbent should possess the knowledge, skills and experience usually obtained by:
1. High School Diploma or GED.
2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.
3. Previous experience in a production environment preferred.
4. Prefer familiarity with mainframe computers
Additional Job Details:
Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.
MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN
**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**Position is offered by a no fee agency.
Position Title: LTSS Service Care Manager
Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay
Assignment Duration: 3 months, contract to hire
Work Schedule: 8 am - 5 pm EST Mon - Fri
Responsibilities:
Remote Training - 30 days
Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience
- Working with members in a face-to-face environment
- This position does have the intent to convert based on performance and eligibility
- 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
- Managing a case load for healthcare members with long-term care needs.
- Geriatric long-term care
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist members with filing and resolving complaints and appeals
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: n/a
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must have:
Case management (2 years)
Strong Microsoft skills
Nice to have
Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.
- Previous LTC or Hospice experience
- Bilingual - Spanish preferred with strong English skills
- Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147
Previous interview feedback from HM on a general level:
- candidates are lacking in answering questions from the team during the interview
- Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
- The team needs to ensure the CW can provide adequate and sufficient feedback
Assessments to members will be completed in English - but with that they are looking to ensure comprehension
Best vs. average:
Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player
Someone who is adaptable to change
Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1
targeted case management is a good background to have
2
Case management is a great background to have
3
Strong Microsoft skills
Position is offered by a no fee agency.
Location:- Miami FL 33184
Duration: 4 Months
Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.
Saturday: 6:30 am - 10:30 am.
Heavy volume at this site.
Description:
- The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast paced environment.
- Ability to work independently with minimal onsite supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.
Required Education:
- High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred Required in California, Nevada, and Washington.
Work Experience:
- Minimum of 6 months experience REQUIRED.
- One years phlebotomy experience preferred.
- Customer service in a retail or service environment preferred.
- Keyboard data entry experience a must.
Position is offered by a no fee agency.
Location: Miramar FL 33025
Duration: 6 months
Shift/Time Zone:
4:00p - 12:30am
JOB SUMMARY:
- Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Additional Job Details: Candidate must have their own reliable transportation & a valid DL to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
Position is offered by a no fee agency.
Duration: 3 months
Shift/Time Zone:-Monday - Friday 6:00 am - 2:00 pm
Rotational Saturday 6:30 am - 10:30 am.?
Work Location : Miami FL 33155
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*
Required Education:
High school diploma or equivalent REQUIRED
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience a must.
Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Position is offered by a no fee agency.
Must be based in Miami, FL and available to work on-site 3X per week.
We Are Lucky Strike Entertainment.
Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.
The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization’s portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.
This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.
What You’ll Do
Strategic Revenue & Pricing Leadership
- Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
- Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
- Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
- Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.
AI-Driven Pricing & Technology Innovation
- Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
- Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
- Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
- Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
- Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.
Analytics & Revenue Optimization
- Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
- Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
- Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
- Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
- Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.
Loyalty & Customer Value Programs
- Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
- Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
- Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
- Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.
Operational Execution
- Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
- Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
- Establish operational processes for pricing updates, approvals, and exception management.
- Support field teams with clear communication, training, and tools to ensure consistent pricing execution.
Cross-Functional Collaboration
- Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
- Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
- Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
- Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.
Leadership & Team Development
- Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
- Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
- Foster a culture of innovation, experimentation, and data-driven decision making across the organization.
What You’ll Bring
- 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
- Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
- Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
- Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
- Demonstrated leadership experience building and managing high-performing teams.
- Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
- Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.
Key Metrics of Success
- Revenue growth and margin expansion driven by pricing and revenue management strategies.
- Increased yield per location across peak and off-peak demand periods.
- Improved utilization through demand-based and AI-driven pricing optimization.
- Higher customer retention and engagement through personalized value-based pricing.
- Seamless deployment of pricing updates across all locations with minimal operational disruption.
- Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.
What You’ll Get
At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(K) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
Description
What We're Looking For:
As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
Champion innovation and the adoption of emerging technologies across implementation practices
Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
Proven ability to lead cross-functional teams and influence without direct authority
Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English. Spanish or another language is a plus.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.