Information Technology For Development Jobs in None, IL

Project Manager - Quality & Change Management

Duration: 12 Months (Possible Extension)

Location: Hybrid - Sheridan Road, North Chicago, IL 6 days remote per week)

Overview

We are seeking a Project Manager (Non-IT) to support Quality and Change Management activities related to product lifecycle processes. This role focuses on executing and managing Change Plans for operational or product-related changes, ensuring that all required tasks, documentation, assessments, and approvals are completed according to quality guidelines.

The position operates in a cross-functional matrix environment and will collaborate closely with teams across Supply Chain, Regulatory, and Quality to ensure product lifecycle changes are implemented smoothly and in compliance with regulatory and quality standards.

Key Responsibilities:

Change Plan Management

• 
  
• Serve as the Change Owner responsible for setting up and managing Change Plans related to product lifecycle activities.
  
• Drive the initiation, execution, and completion of change plans for operational or product-related changes such as packaging updates, process modifications, distribution changes, or documentation updates.
  
• Identify impacted products, markets, and stakeholders and ensure all required actions are documented and completed.
  
• Track and manage tasks, approvals, and timelines until the change plan is successfully closed.
  

• 
  
• Work closely with Supply Chain, Regulatory, and Quality teams to gather required information and complete change plan activities.
  
• Organize and lead project planning meetings with cross-functional teams.
  
• Coordinate with stakeholders to identify task owners, approvers, and due dates for required actions.
  
• Follow up with stakeholders to ensure tasks and documentation are completed on time.
  

• 
  
• Create and maintain change documentation within Quality Management Systems (QMS).
  
• Work with change control tools and workflow systems such as: OneTrack, TrackWise, SolTRAQs
  
• Ensure change records follow established quality guidelines and documentation standards.
  

• 
  
• Monitor progress of change plans and track action items and approvals.
  
• Compile and maintain metrics and reports, including: Open change plans, Outstanding tasks, KPI tracking
  
• Support reporting activities using Excel and internal reporting tools.
  

• 
  
• Identify opportunities for process improvements, automation, and workflow optimization.
  
• Maintain a backlog of improvement opportunities and prioritize initiatives.
  
• Support implementation of initiatives to improve operational efficiency.
  

• 
  
• Bachelor's degree with 4-8 years of equivalent professional experience
  
• Experience in Project Management and Change Management
  
• Experience working in cross-functional or matrix environments
  
• Strong organizational and communication skills
  
• Ability to manage multiple tasks and coordinate with stakeholders
  
• Experience working in regulated industries (pharmaceutical, healthcare, food, or similar)
  
• Ability to work independently and manage projects through completion
  

• 
  
• Experience working in pharmaceutical, life sciences, or healthcare industries
  
• Familiarity with Quality Management Systems (QMS) or change control platforms
  
• Experience with workflow tools such as OneTrack, TrackWise, or SolTRAQs
  
• Understanding of product lifecycle processes and validation documentation
  
• Experience working with data tracking, KPI reporting, or operational metrics
  

• 
  
• Project Management, Change Management / Change Control, Cross-Functional Team Leadership, Quality Systems Documentation, Stakeholder Coordination, Process Improvement, KPI Reporting & Data Tracking, Excel Reporting.
  

• 
  
• Set up and manage Change Plans related to product lifecycle activities.
  
• Coordinate meetings with cross-functional teams to define scope, tasks, and timelines.
  
• Collect and track information required for change documentation.
  
• Assign and follow up with task owners and approvers.
  
• Ensure documentation and system updates are completed within defined timelines.
  
• Monitor change plan status and escalate risks or delays when necessary.
  
• Track metrics and compile reports related to change activities.
  

• 
  
• Monitoring the status of phone agents
  
• Monitoring telephone queues
  
• Communicating with agents
  
• regarding schedule adherence
  
• regarding schedule adjustments
  
• Communicating with supervisors
  
• about agent status
  
• about phone queue mitigation
  
• about skill changes
  
• Updating meetings, callouts, etc.
  
• Coordinating ad hoc off-line time with the supervisors throughout the day.
  

• 
  
• Reviews, analyzes, and evaluates business systems and user needs.
  
• Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies.
  
• May require an associate degree in a related area and 3+ years of experience in the field or in a related area.
  
• Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA.
  
• Relies on instructions and pre-established guidelines to perform the functions of the job.
  
• Works under immediate supervision.
  
• Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead.
  

• 
  
• Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied.
  
• Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators.
  
• Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time.
  
• Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month.
  
• Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time.
  
• Review and approve agent time off and schedule change requests.
  
• Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement.
  

Position Purpose:

The primary purpose of this position is to obtain new customers and grow existing customers’ business by partnering to advise and consult on current and future IT needs. The Sr. Account Manager will facilitate the entire sale from creating the opportunity to closing deals. All while demonstrating exceptional technology knowledge from IT equipment to managed services.

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific duties from this list does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Position Responsibilities:

• Manage all customer opportunities, quotes, and orders in the appropriate MNJ system.
• Partner with available resources to meet customer needs (vendors, internal engineer, etc.).
• Continually prospect new opportunities.
• Conduct outbound phone calls and receive inbound inquiries on a daily basis.
• Attend sales meetings. These include annual company kick-off, SVS events, and monthly meetings.
• Participate in MNJ marketing activities and drive attendance to local marketing events.
• Conduct customer business reviews.
• Utilize heat mapping to manage and grow customers.
• Present annual business plan and periodic major account reviews to sales management.
• Other duties as assigned.

Position Requirements:

• High school diploma or equivalent required.
• At least 3 years of experience in IT sales.
• Must meet gross profit expectations outlined in sales title policy.
• Must be proficient in problem discovery & solution selling.
• Effective communication skills, both written and verbal.
• Must be highly organized and possess the ability to multi-task on a daily basis.
• Must have the ability to manage time to maximize sales.
• Strong negotiating skills.
• Proficient with Microsoft Office products (Outlook, Word and Excel).
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to deal tactfully with vendors, customers, employees, and the general public.

MNJ recognizes that our employees are our biggest asset and that is why we stress the importance of our culture and climate in our daily work. We value and treat our colleagues with respect and promote working hard by also having fun at work. Our team is a passionate group of individuals in every department that are looking to give our clients the best experience possible.

MNJ values our employees, and we want them to be healthy and happy. We offer competitive salaries and a diverse blend of benefits to ensure that we are a great place to work!

• Medical, dental, and vision insurance
• Company-paid Health Reimbursement Account (with applicable medical plans)
• Flexible Spending Accounts (Health and Dependent Care)
• Company-paid life and AD&D insurance
• 401k (pre-tax and Roth options available) along with company matching
• Voluntary supplemental life and AD&D insurance
• Voluntary short-term disability
• Voluntary long-term disability
• Accident Insurance
• Critical Illness Insurance
• Company-paid telehealth
• PTO & paid holidays
• Employee Assistance Program
• Employee recognition programs
• Referral bonus program
• Job training & professional development

The salary for this role is $40,000/year, plus commission. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

MNJ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Overview:

Establishes, manages, reviews and maintains production schedules for assigned work center to ensure that the master production schedule is being executed. Analyze work center loads for effective capacity planning, and also ensure accurate inventories by effectively addressing any labor reporting issues. Manage the production meetings and handle inquiries from the sales team. Maintains and reviews shop dispatch list, ensuring completion of manufacturing to meet customer shipping requirements. Answer related inquiries for all levels of the organization. Manage local 3rd party manufacturing suppliers including coordinating and arranging for outsourced work required to complete work requirements. Update and maintain the bills of materials and work requirements within our ERP system. This position has a close working relationship with Sales and Engineering. Guidance may be provided on possible sources of information and methods to complete tasks. Able to meet deadlines and exercise judgment regarding related items.

Core Responsibilities:

• Daily analysis, planning, and review of work center capacity based on requirements loaded by Sales and Master Scheduler.
• Maintain and review dispatch lists targeting customer promise delivery dates.
• Effective sequencing of jobs, processes and assignments to the production floor and interface with shop floor supervisor.
• Communicate with customer service on status of sales orders and estimated completion. Ensure information needed for labeling of finished goods is accurate and correct
• Participate in production meetings and monitor any potential production issues or needs.
• Implement material substitutions as needed, coordinating these with purchasing to ensure inventory accuracy.
• Audit of inventory data as compared to packing slips from material receipts. Corrective action implementation based on issues found.
• Maintain effective communications with internal customers regarding inventory accuracy, engineering changes and shop order closeouts.
• Maintain current knowledge for this position and within the work area through continuing education, subscriptions, certifications, and memberships.
• Participate in related staff, team and/or task group meetings to ensure the continuous improvement of processes, methods, productivity and quality, while reducing costs. Participate in in-house training programs.
• Ensure that all operations are within established guidelines and conform to health and safety standards.
• Conduct a continuous study of internal processed and methods, research new technology and develop proposals for application of such technology for the purposes of cost reduction and process improvement.
• Other duties as assigned or required.

Qualifications:

• Associate Degree with 4-7 years of progressively responsible, directly related experience; or a combination of education and experience equivalent to these. Accuracy is essential to this position.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability (including physical) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must possess the ability to read, analyze and interpret business and technical documents, flow charts, budget information, procedure manuals and so on; the ability to prepare required routine reports and correspondence; ability to communicate effectively with others, using skill and diplomacy and have the ability to work with all levels of the organization.
• Requires the ability to work within established health, safety and quality guidelines and the ability to organize the workload and meet deadlines.
• Must possess knowledge and experience in automated systems and terminology and the ability to develop and interpret related reports using spreadsheet, word processing and graphics software. Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.
• Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier and so on.
• Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production.
• Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

• 
  
• Candidates must have recent, direct Coupa experience in the required modules
  
• Strong communication skills are critical due to global stakeholder interactions.
  
• Understanding of P2P process flows
  
• Real?world Coupa functional configuration experience
  
• Troubleshooting examples across modules and integrations
  

• 
  
• P2P (Procure?to?Pay)
  
• Supplier Information Management (SIM)
  
• Core Platform
  
• Coupa Risk Assess (CRA)
  

• 
  
• Manage and maintain Coupa P2P, SIM, Core, and CRA modules
  
• Approx. 80% functional / 20% technical
  

• 
  
• Catalog management
  
• Project & non?project procurement
  
• Approval workflows
  
• Supplier collaboration (CSP, cXML, SAN)
  
• Accrual processes
  

• 
  
• Oracle ERP
  
• Workday
  
• Vertex
  
• ServiceNow
  

• 
  
• Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
  
• Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
  
• Identify and drive process simplifications and best practices to improve user experience and adoption
  

• 
  
• SIT/UAT testing
  
• Documentation
  
• Release readiness activities
  

• 
  
• Bachelor's or Master's degree in Computer Science, Information Systems, or related field
  
• 5+ years hands?on Coupa experience with:
  
  • 
    
  • P2P
    
  • SIM
    
  • Core
    
  • CRA
    
  
  
  
• Experience supporting Oracle ERP Coupa integrations
  
• Strong analytical, interpersonal, and communication skills
  
• Ability to manage multiple priorities in a fast?paced, globally distributed environment
  
• Ability to work independently with minimal supervision
  

• 
  
• Experience implementing/supporting global P2P or Supplier Management processes
  
• Familiarity with Agile delivery frameworks
  
• Experience with Coupa configuration, workflow design, or data analysis
  

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

• Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
• Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
• Conduct testing and user acceptance for system changes.
• Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
• Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
• Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
• Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

• Document and analyze business processes, system configuration, and user procedures.
• Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
• Provide input on changes requests and assist in evaluating system impacts.
• Prepare training materials and support end users.
• Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

• Perform limited hands-on scripting, including simple SQL queries,
• Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
• Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
• Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree in Finance, Accounting, Information Systems,
   or a related field required.
2. 5+ years of experience working on finance business processes and
   a suite of financial applications including Infor/Lawson or similar ERP systems
   required.
3. In depth expertise with multiple financial system cycles including
   accounts receivable, accounts payable, general ledger and bank settlement
   processes.
4. Demonstrated ability to gather and document business
   requirements, assist with solution configuration / design, and coordinate user
   acceptance testing.
5. Strong collaboration skills with IT and vendors.
6. Working knowledge of both relational and multi-dimensional data
   modeling concepts and processes using Microsoft SQL.
7. Strong analytical and problem-solving skills, with the ability
   to understand complex financial definitions and information and grasp
   technology concepts.
8. Demonstrated experience supporting, configuring, and
   administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
   similar ERP platforms, including coordinating enhancements with IT and vendors.
9. Excellent written and oral communication skills to translate
   business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Our client is actively seeking a Scrum Master to support their growing team based out of Chicago, IL

This opportunity would be 1-2 days onsite per week in downtown Chicago, IL

Top 5 Skill sets

• Agile Dev life cycle
• Verbal and written Communication
• Organization(Project tracking, reporting)
• MS ADO or Jira expertise
• Experience in running large cross functional agile team for cloud native development

Nice to have skills or certifications:

• Certified Scrum Master
• Cloud Practitioner

Description:

• As Scrum Master, you play a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) within the organization.
• You will facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down; as well as maintain relevant metrics that help the team see and understand their progress during a sprint. In this role you'll own and resolve identified impediments.
• You'll help build an environment where continuous deployment/ improvement of the development process is the focus and everyone's common goal is to deliver outstanding software as fast as possible to our customers.
• You will also own the Release planning and related ceremonies & communications.
• As Scrum Master you're responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels of the organization.

Director of AI

Location: Chicago, IL (Remote Eligible – must be US based)

Salary: $250,000 – 280,000 base + bonus

We’re partnering with a global education technology company undergoing a major transformation from a traditional publisher into a data and AI driven digital learning platform. The organization is investing heavily in AI and advanced data capabilities to deliver personalized learning experiences at global scale.

They are hiring a Director of AI to lead a team of AI researchers and data scientists responsible for developing and deploying advanced machine learning and Generative AI solutions across the enterprise.

The Role:

This is a highly strategic role that combines technical leadership, team management, and hands-on architectural oversight. The Director of AI will help define the long-term AI roadmap while working closely with product, engineering, and business stakeholders to bring production AI systems to life.

What you’ll do:

• Lead and grow a team of AI researchers and data scientists, providing technical mentorship and career development
• Define and execute the AI strategy and roadmap, with a strong focus on Generative AI capabilities
• Partner with product, engineering, and business teams to identify high-impact AI opportunities
• Oversee the design, development, and deployment of production-grade AI and ML systems
• Translate complex technical work into clear insights for both technical and executive stakeholders
• Manage project timelines, priorities, and team resources to ensure successful delivery of AI initiatives

What They’re Looking For

• PhD in Artificial Intelligence, Data Science, Computer Science, or a related technical field
• 8+ years of experience in AI, machine learning, or data science
• Proven experience leading teams of AI researchers or data scientists
• Deep expertise in machine learning, AI systems, and Generative AI technologies
• Strong communication skills with the ability to present technical concepts to senior leadership
• Experience collaborating cross-functionally with product, engineering, and business teams

Nice to Have

• Experience deploying Generative AI solutions in production environments
• Experience working in large-scale technology or digital product organizations
• Exposure to education technology or learning platforms

This role offers the opportunity to shape the AI strategy for a global platform impacting millions of learners worldwide, while leading a highly technical team working on cutting-edge machine learning systems.

Summary:

We are hiring a Intellectual Property Coordinator in Chillicothe, IL

Job title: Intellectual Property Coordinator

Location: Chillicothe, IL (Onsite)

Duration: 12‑month contract

Pay rate: $45.00-47.00 on W2

Key Responsibilities:

• Track programs from an IP perspective and ensure compliance.

• Maintain the company’s patent and IP portfolio.

• Coordinate invention capture sessions and project reviews.

• Support IP activities across NTI, NPI, and Small Batch development stages.

• Drive teams to establish NDAs, MDAs, and service agreements.

• Route contracts for approval and maintain documentation.

• Ensure invention forms and patent filings are completed before disclosure.

• Provide admin support for Patent Review Board activities.

Required Skills

• Strong organizational skills & attention to detail

• Excellent communication & collaboration abilities

• Ability to manage multiple tasks in a fast‑paced environment

• Familiarity with patents, IP workflows, NDAs, MDAs, and contract processes

• Experience with IP portfolio management or legal documentation

• Knowledge of MS Word, PowerPoint, Project, Visio

Desired Skills

• Understanding of product development processes

• Experience working with engineering or R&D teams

• Proactive mindset & adaptability

• Strong stakeholder management

• Confidentiality in handling sensitive IP and legal information

About us:

Harvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.

Our company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.

We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.

For more information, please visit us at Nash will provide benefits please review: 2025 Benefits -- Corporate

Dinesh Soma

Recruiting Lead