Technical Support Associate Analyst

Job Title: Technical Support Associate Analyst Job Category: IT Industry: Healthcare Job Location: Bloomfield, CT Zip Code: 06152 Email Qualified Resumes to: Top 3/5 Skills: Technical Support, Ticketing, Troubleshoot, Hardware and software support Min & Max Pay Rate: $20-$25/hr.

Technical Support Associate Analyst Duties: · Contributes to the IT Support job family in a support capacity.

Helps configure, install, maintain and upgrade computer systems hardware and software.

· Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.

· May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.

· Completes output (documents, analyses, and product) in specific work area to appropriate time and quality targets.

· Works under own initiative, prioritizes own work, and meets agreed timescales.

· Work is subject to frequent review by more experienced professionals in Technical Support.

Technical Support Associate Analyst – IT – Information Technology Job Requirements · At least 1 Year PC/LAN technical or equivalent experience preferred.

· Strong knowledge of the following is preferred.

· Microsoft operating systems and Microsoft Office.

· Apple hardware and operating systems.

· Networking switches and data networks.

· IP telecommunications systems.

· Audio Visual Systems.

· Capability to analyze problems and use sound judgement for determining solutions.

· Ability to clearly communicate with customers and other IT staff.

· Associate degree (PREFERRED) and/or equivalent work experience in the technology, hospitality, retail or customer focused field highly regarded.

· A+ certification (PREFERRED) or equivalent combination of education, training, and experience.

About Mindlance: Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years.

We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space.

Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level.

Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets.

We take pride in being a strong driver of mindfulness and balance at workplace.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”