Information Technology For Development Jobs in Manassas

Construction Project Manager – Large-Scale Site Development

About Our Client

Our client is a leading site development contractor trusted to deliver large-parcel, mission-critical construction projects at scale for some of the most demanding owners and developers in the country. Known for speed, adaptability, and precision, our Client partners early with customers to identify risk, solve problems fast, and deliver building-ready sites that allow projects to move sooner and generate revenue faster. This includes all large-site, large parcel types – shipping and logistic centers, large commercial tracts, technology campuses, and data centers.

With a full suite of turnkey site development capabilities and active operations across multiple regions, our Client combines agile execution with real ownership at the project level. Recognized on the Inc. 5000 and Inc.'s Best Places to Work lists, the company operates with lean teams, direct leadership, and a culture that trusts strong performers to run their work portfolio like a business.

Key Responsibilities

We are looking for Construction Project Managers for multiple site locations (VA, NC, OH, GA). You will own large-parcel, large-building, time-critical site development projects typically ranging from $5M–$20M+, with full accountability for:

• Schedule
• Budget & margin
• Cost-to-complete
• Change management
• Customer trust

These projects move fast. Drawings change. Scope evolves. Customers expect speed and precision. Your job is to keep the project profitable and on track without slowing the work down.

• Acting as the CEO of your project with full P&L accountability.
• Building and managing detailed cost-to-complete models.
• Translating drawings into quantities, volumes, labor, and cost impact.
• Managing schedule-critical work in fast-moving customer environments.
• Partnering closely with superintendents and field crews.
• Driving margin through disciplined financial and operational decisions.
• Leading from the project site office and the field, not from behind the desk at corporate HQ.

Qualifications

This role favors engineers who think like operators, not administrators.

Required:

• Engineering degree (Civil preferred; Mechanical, Electrical, or Chemical acceptable).
• Demonstrated ownership of multi-million-dollar project budgets.
• Ability to be onsite at the project site. Typical project durations last 12-18 months.
• Comfortable with project calculations: volumes, unit rates, productivity.
• Experience owning project P&L, not just tracking it, and running profitable projects.
• Bias for action and ability to adapt quickly to change.

Strongly Valued:

• Data center, oil & gas, energy, or other mission-critical environments.
• Experience running time-sensitive projects with demanding customers.

Culture & Leadership

Our Client operates with a lean, high-accountability culture built for speed, ownership, and results. The leadership team values direct communication over politics and trusts strong performers to run their work like a business.

Project leaders are expected to think critically, live in the numbers, and take full responsibility for outcomes—schedule, margin, and execution—without being micromanaged. This culture attracts a diverse workforce and is suited to professionals with strong integrity who enjoy autonomy with accountability.

This is an environment where high standards are clear, excellence is the ultimate goal, and those who consistently deliver are challenged, trusted, and rewarded.

For more information about this opportunity, please contact Austin Bristow for a confidential conversation.

About Legacy

Legacy Executive Search is a boutique executive search firm with over 75 years of combined experience in recruiting top-tier leadership and senior talent across industries. Our Partner team specializes in placing executives and senior staff in roles such as Operations, Construction, Sales & Marketing, and Finance.

We deliver a high-touch search process, emphasizing integrity, trust, and authenticity to build long-lasting relationships. As a member of IIC Partners, one of the world's top 10 executive search organizations, we offer unparalleled access to a global network of over 50 offices across 40+ countries, enabling us to connect clients with top talent worldwide.

CoAspire ( ) is a cutting-edge defense manufacturing leader in Northern Virginia, specializing in the precision assembly of advanced weapons systems. With over twelve years of a legacy of innovation, we're at the forefront of building reliable, affordable mass weapons that protect and empower our nation’s warfighters. Our tight-knit team thrives in a collaborative environment where safety, quality, and work-life balance come first with a focus on professional growth at our new 27,000+ sq. ft. facility. Join us to make a tangible impact on mission-critical technology while enjoying Northern Virginia's vibrant community.

Position: You will serve as a Manufacturing Engineer supporting a prototype-to-production line of cruise missile systems. This hands-on role focuses on optimizing assembly processes, tooling, and workflows to enable affordable, scalable manufacturing while maintaining strict compliance with performance, quality, safety, and security standards. You will collaborate closely with design engineering, quality, supply chain, and production teams to transition cruise missile designs from development into sustained production, emphasizing design-for-manufacturability and affordability (DFMA), cost reduction, and first-pass yield improvement.

Responsibilities:

• Develop and optimize production processes, tooling, fixtures, and work instructions for cruise missile assembly stations.
• Identify and implement cost-reduction opportunities, including material alternatives, process automation, and labor efficiency improvements while ensuring compliance customer requirements and specifications.
• Support cross-functional teams to perform root-cause analysis on potential production issues (e.g., fit/form issues, non-conformances, rework, test failures) and drive corrective actions with leadership.
• Conduct as-needed time studies, line balancing, capacity planning, and any internal initiatives to support production ramp-up efforts.
• Collaborate with supply chain on make-vs-buy decisions, vendor qualifications, and long-lead component sourcing for missile subsystems.
• Support development and maintenance of manufacturing-related documentation (in line with Model Based System Engineering (MBSE) expectations).
• Interface with DoW customers and suppliers to align manufacturing approaches with program milestones and affordability goals.

Qualifications:

• 2–7 years of manufacturing or production engineering experience in aerospace/defense, preferably with complex assemblies.
• Bachelor’s degree in Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Aerospace Engineering, or related field.
• Hands-on experience with assembly process development, tooling design, and/or production manufacturing.
• Strong knowledge of manufacturing techniques relevant to missile systems.
• Proficiency with manufacturing tools and software (e.g., ERP and PLM systems).
• U.S. citizenship and current Secret clearance (or ability to obtain and maintain one).
• Excellent communication skills and ability to work effectively in cross-functional teams.

Desired Skills:

• Master’s degree in Engineering or related field.
• Direct experience with cruise missile or other weapon production.
• Familiarity with automated assembly, robotic integration, or additive manufacturing for defense applications.
• Experience supporting rate production transitions and affordability initiatives on DoW programs.
• Familiarity with Cameo for MBSE efforts.

What We Offer:

Beyond competitive pay, we offer:

• Full benefits from day one: medical, dental and vision
• 401(k) with generous company match and immediate vesting
• PTO and Federal holidays

Apply now! We're reviewing applications on a rolling basis. Let's build the future together. No agencies, please.

#Hiring #ManufacturingJobs #DefenseTech #AerospaceCareers

Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth.

To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on:

People Development: The ability to hire, train, coach and develop the right talent for your restaurant

Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen

Financial: Ability to understand sales growth, cost management, and profit growth

Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level

Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices

We offer our Full-Time Management Team:

• Progressive Compensation Package and Excellent Bonus Opportunity
• 5 or more Weeks of Comprehensive Training to prepare you for success
• On-Going Career & Leadership Development
• Medical, Dental, and Vision Insurance
• 401 K with Company Match
• Paid Time Off and Paid Holidays
• Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work
• Lucrative Associate Referral Bonus
• Pre-Tax Dependent Care Flexible Spending Account

GM starting at $83K/year + bonus. (Potential earning over $120K/year)

AM starting at $59K/year + bonus. (Potential earning over $75K/year)

About us:

Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda.

Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant, Panda Express has close to 2,400 locations globally and continues to grow over 100 restaurants annually.

* Named one of "America's Best Employers"

* Great Place to Work certified

* The Safest Restaurant Chain in the US during the pandemic

Requirements

Restaurant Manager Qualifications

Education and Experience:

• Associate’s degree
• Minimum one to two years of Operations experience
• Some leadership experience
• Must pass Cooking Test annually
• Must be flexible to move to a store within a radius of 50 miles from home
• Work a flexible schedule, including weekends

ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.

Panda Restaurant Group, Inc is an Equal Opportunity Employer.

NEW RECRUITMENT AND RETENTION INCENTIVES! IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW The U.S.

Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move.

U.S.

Border Patrol (USBP), within the U.S.

Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level , career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits Annual Base Salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $49,739
- $89,518 per year Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband Performing farm checks, building checks, traffic checks, city patrols, and transportation checks Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of general work experience AND successfully completed college education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following: Experience: One year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.

Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.

Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.

Or will receive a bachelor's degree with Superior Academic Achievement.

Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level.

Please refer to the BPA GL-9
- 11 announcement.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam .

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp .

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

This facility is seeking an Anesthesiology Physician for locum tenens support as they look to fill a current need. 

Details & requirements for this opportunity:

· Call and requirements: Preferred 12-hour 7a-7p, will take 10-Hour 7a to 5p full-time availability

· Supervision vs independent: Care team 1:4

· Electronic Medical Record (EMR): EPIC

· Certifications required: Board certifications required 

· Number of operating rooms: To be determined 

· License required or accepting IMLC: Active Virginia license required 

AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as our VSN Service QA Trainer!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location: Gainesville, VA - Hybrid

Summary:

As a VSN Service QA Trainer you will be responsible for training and evaluating the quality of the Service Account Coordinator and Operations teams by ensuring adherence to best practices and fostering continuous skill development. This is accomplished by quality assurance checks and targeted training, directly contributing to enhanced customer satisfaction and timely completion of service work orders. This job will also provide support for supervisor coverage as needed.

Training & Development:

• Collaborate with management to identify training gaps and propose solutions.
• Deliver engaging and effective bi-weekly hands-on training sessions.
• Provide quarterly recurring training on enhancing understanding of MM event history & standard troubleshooting procedures.
• Develop and update training materials, ensuring content is relevant, accurate, and aligned with company objectives
• Provide feedback to Managers and Supervisors that can be used to mentor and coach team members to help achieve performance goals.

Quality Assurance Checks:

• Conduct evaluations of phone conversations, meetings, and email communications with customers, providing constructive feedback to the Supervisor/Manager.
• Identify areas for improvement in delivering best practices, problem-solving effectiveness, and overall customer experience.
• Identify trends in quality assurance findings and collaborate with management to implement corrective actions and process enhancements.

Identify Cross-Functional Efficiencies:

• Work with other leaders to identify improvements to process or policy to better enable customer-facing colleagues to deliver exceptional customer service and efficient resolution to Service work orders.

What You'll Need:

• High School Education or equivalent - required.
• 2 or More Years Experience Providing Training and/or Quality Assurance.
• Understand training needs and deliver effective training; ability to assess calls and emails for quality and accuracy.
• Multitasking
• Must be able to evaluate data and analyze trends, provide strong feedback with excellent communication skills.
• Attention to Detail
• Referencing procedures, Quality assurance checks for phones, cases, troubleshooting, etc., organizational and time management.
• Communication & Interpersonal Skills
• Provide in depth feedback, motivate, foster positive learning environment.

What You'll Get:

We offer a “Total Rewards” package including:

• Competitive Compensation with Incentive Eligibility.
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.