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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If you're a strong leader with a passion for people and performance, we'd love to hear from you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position ResponsibilitiesKey Responsibilities:
- Manage overall contact center operations, including staffing, performance, and service delivery.
- Lead and mentor team leaders, supervisors, and support staff to achieve KPIs and SLAs.
- Collaborate with clients to understand business needs and ensure alignment with service goals.
- Analyze operational data and implement strategies to improve efficiency and customer satisfaction.
- Drive continuous improvement initiatives across training, quality, and workforce management.
- Ensure compliance with company policies, client requirements, and regulatory standards.
- Prepare and present performance reports to senior leadership and clients.
Wonder If You Are A Good Fit For This Position?
All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Bachelors degree in Business, Operations, or a related field (preferred).
- 3+ years of experience in a contact center leadership role, preferably in a BPO environment.
- Proven ability to manage large teams and complex operations.
- Strong understanding of contact center metrics, tools, and technologies.
- Excellent leadership, communication, and problem-solving skills.
- Experience working with international clients is a plus.
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Want An Employer That Values Your Contribution?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits That Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity And EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCIs commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazines List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule
Role: Laundry Worker
Join Healthcare Services Group (HCSG) as a Laundry Worker, where you will play a crucial role in maintaining the cleanliness and availability of linens and garments in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits for All Employees:- Free Telemedicine*
- Free Prescription Discount Program
- Free Employee Assistance Programs
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Hands-on-Training & Support
- Career Development
Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.
Benefits Link:Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:- Collect, sort, wash, dry, fold, and distribute linens and personal clothing.
- Operate laundry equipment safely and efficiently.
- Maintain records of laundry activities and report any maintenance or safety issues to the supervisor.
- Follow infection control and universal precautions policies to ensure a sanitary environment.
- Interact positively with residents, staff, and guests, providing excellent customer service.
- All other duties as assigned.
- High school diploma or equivalent preferred.
- Previous laundry experience is preferred but not required.
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
- Compliance with COVID-19 vaccination policies
- Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
- Must be able to work around cleaning products.
- Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
- Residency within the service area required
Ready to Join Us?
If you're looking for a role where you can contribute to a clean and welcoming environment and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
Wilson & Company, Inc., Engineers & Architects is currently seeking an Engineer in Training professional to support the new team in our Salina office. The position will focus primarily on water-related projects, which can include drainage/flood control including dams and levees, potable/supply water infrastructure, and sanitary/wastewater infrastructure engineering services. We are seeking a self-motivated individual who is eager to learn and grow as a professional working in a fast-paced team environment. Wilson & Company offers top tier benefits and strives to offer a suitable work-life balance for all employees.
Through higher relationships, we proudly maintain a collaborative, engaging work environment which supports professional growth and development throughout all levels of the interdisciplinary team.
Essential Job Functions:- Must be willing and able to travel, as occasional travel to project sites may be necessary.
- Effective written and oral communication skills.
- Proven ability to work in and support a team environment.
- High level of independence, confidence, and strong work ethic.
- Strong problem-solving skills and use of fundamental engineering principles.
- Technical writing skills.
- Support field investigations or assessments.
- Perform design engineering calculations.
- Assist in the design of various types of water, wastewater, and stormwater infrastructure.
- Provide data collection, analysis, and reporting.
- Participate with the writing and the production of project reports.
- Work under the direct guidance and mentorship of senior engineers.
- BS Degree in Civil Engineering, Environmental Engineering, or Water Resource Engineering from an EAC/ABET-accredited college or university.
- EIT Certification (i.e., passed Fundamentals of Engineering (FE) exam).
- 0-4 years of relevant experience, preferably in construction plan production, design calculations, and/or technical writing.
- Knowledge in the use of Autodesk (e.g., AutoCAD, Civil3D) or Bentley (e.g., Microstation, InRoads) design platforms is a plus.
- Experience with commercial engineering modeling software such as WaterCAD, SewerCAD, StormCAD, and USACE HEC programs is a plus.
- Geographical Information Systems (GIS) working experience is a plus.
Please note that Wilson & Company is not currently sponsoring applicants for work visas.
Annual Salary Range: $73,000 - $93,000
About Us: For nearly a century, Wilson & Company, Inc., Engineers & Architects, has provided award-winning engineering, architecture, planning, environmental, surveying, geospatial, and construction management services. With employees across multiple offices in the Midwest, Southwest, Rocky Mountain, and Western regions in the United States, we bring people together to practice their craft, create value, and accomplish great things. Guided by our purpose, we help clients move from concept to completion, transforming unused spaces into productive places, underutilized facilities into efficient ones, and rural or urban challenges into achievable solutions. At Wilson & Company, we focus on your specific needs, delivering excellence with lasting Higher Relationships in mind. By employing our core valuesdiscipline, intensity, collaboration, shared ownership, and solutionswe create genuine experiences and lasting connections for our clients, employees, and communities. We support our employees' success and well-being with a comprehensive benefits package, including options for health insurance, life insurance, disability coverage, paid time off, and retirement savings plans. We are proud to be an EEO employer and maintain a drug-free workplace, conducting pre-employment background checks. Join us and be part of a culture committed to helping you achieve personal and professional success.
Job Description. The Production Worker will be a critical piece of the production process, helping to produce high-quality products used in a variety of industrial applications. The ideal candidate will have a strong work ethic, a commitment to safety, and the ability to thrive in a fast-paced manufacturing environment.
If you're looking to build a career in a hands-on role with a company that values teamwork, reliability, and quality, we encourage you to read on and apply!
Primary Responsibilities (Essential Functions) include, but are not limited to, the following:
- Responsible for all general day to day production activities, including bagging, load-out, forklift operations, hauling materials in trucks.
- Works as a team to load trucks following shipping requirements.
- Inspects all trucks before loading, internally and externally in compliance with site safety practices.
- Load vehicles evenly with material to appropriate weight.
- Keep loading areas clean.
- Complete truck checklist.
- Perform general clean up:
- Keep the loadout plant area clean of material and debris
- Make sure all trash cans are emptied weekly from the office and plant area
- Assist in cleaning other areas of the plant, when necessary
- Operate bagging equipment to bag and palletize material
- Perform pre-start-up checks of equipment and fill out any forms or inspections associated with the bagging operation.
- Load trucks with bagged material, making sure that the product being loaded matches the material being placed on each truck and care is taken in placement of all pallets.
- If certified, operate a forklift safely, making sure all mobile equipment logs are filled out daily for each piece of machinery.
- Complete quality testing as required.
- Log all analysis properly on the respective pick slips.
- Notify the plant operator when the proper materials for bagging production are needed.
- If blends are performed, make sure the blend is logged for the duration of the blend and proper QC standards are followed.
- Notify management and office administrators if any of the following occur:
- Material shortages for daily shipments
- Gradation problems or loading time changes
- Unusual noises or potential mechanical problems
- Assist maintenance in repairing any mechanical equipment, when necessary
- Complete and maintain all related paperwork as directed by management daily, weekly, monthly, and yearly.
- Other duties may be assigned in order to maintain a safe and efficient operation.
- High school diploma, or equivalent.
- Must be able to pass the company physical, drug & alcohol screening, and background check.
- Physical Requirement include:
- Must be able to lift up to 100 lbs
- Twist / bend / stand for long durations
- Frequent walking as you change positions and locations
- Working at heights will vary
- Ability to work in uneven terrain with exposure to varying weather conditions
- Forklift and front-end loader certification a plus
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Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The D365 Senior Technical Analyst partners closely with D365 Platform Operations Leads to deliver a high-performing, customer-focused support service aligned with agreed service scope and SLAs. This role is responsible for ensuring the stability, maintenance, and continuous optimization of Microsoft Dynamics 365 Finance & Operations (D365 F&O) through effective troubleshooting, user support, system enhancements, and controlled releases.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
- Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
- Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
- Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
- Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
- Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
- Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
- Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
- Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
- Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
- Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
- Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
- Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
- Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
- Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
- Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
- Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
- At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
- Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
- Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
- Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
- Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
- Strong organizational, analytical, and conceptual skills with a high attention to detail.
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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About Cedarhurst:
Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services. With a commitment to excellence and innovation, Cedarhurst creates vibrant environments where seniors can thrive and enjoy a fulfilling lifestyle.
Why Work for Cedarhurst:
- At Cedarhurst, our core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable. Being part of Cedarhurst means making a meaningful difference every day.??
- We believe our team is our greatest strength. That’s why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We’re committed to promoting from within and supporting team members who want to build their careers with us.?
- Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.?
- At Cedarhurst, we go beyond the standard benefits program to recognize and support our team. Along with comprehensive benefits, we offer GROW Points—a unique rewards system that celebrates your hard work and dedication. You’ll also enjoy perks like exclusive Skechers shoe discounts, early paycheck access, and more!?
Position Summary:
The Executive Director, reporting directly to the Regional Director of Operations, serves as the senior leader of the Community with responsibility for strategic oversight, daily operations, and long-term performance. This role ensures the delivery of exceptional resident care and customer service while maintaining full compliance with all regulatory standards and driving achievement of financial and operational goals. The Executive Director leads and develops department heads and staff across all functional areas, fostering a culture of accountability, engagement, and alignment with the Company’s mission and values. In addition to overseeing sales and occupancy growth, the Executive Director actively represents the Community in the marketplace, building strong relationships with residents, families, employees, and local partners to enhance the Community’s reputation and ensure long-term success.
Essential Functions:
- Responsible for the day-to-day operations of the Community including profit and loss, marketing, sales, regulatory compliance, maintaining high customer satisfaction, meeting financial expectations, and ensuring a quality workforce.
- Make business decisions based on the best interests of the company and its employees.
- Manage three to five (3-5) subordinate supervisors who supervise a total of approximately 30-50 employees in the areas of Housekeeping, Resident Care, Maintenance, Dietary and Office Administration.
- Provide overall direction, coordination, and evaluation of each department.
- Create a professional environment that represents the vision and values of the Company.
- Meet/exceed budgets and targeted community performance goal.
- Foster a sales-oriented environment within the community by supporting the Director of Sales through conducting tours, following up with calls, and facilitating weekly top prospect sales meetings alongside the Director of Sales and Director of Nursing, ensuring the community is consistently prepared for tours.
- Demonstrate competence in regulatory compliance and ensure that the property stays in regulatory compliance with all regulatory agencies.
- Hire, orient, supervise, evaluate, review, and appropriately discipline subordinate staff.
- Attend corporate sponsored meetings and training sessions as required.
- Actively participate in networking and community-based groups that are relevant to the Company’s business.
- Adhere to the organization’s core standards, communication expectations, mission, and core values.
- Ensure alignment with owners’ vision for service quality and value creation.
- Ensure effective communication is being utilized by community staff with the residents’ families concerning residents’ care, encompassing their physical, personal, and emotional wellbeing.
- Work well with others and take direction from management, as well as taking initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree preferred.
- Minimum of 2-3 years of management experience preferred, with senior living experience strongly desired.
- Applicable state licensure is required.
- CPR or BLS certification preferred.
- Experience with accounting functions such as accounts payable and receivable, posting ledgers, balancing and reconciling accounts.
- Demonstrated proficiency in common digital tools and applications, including Microsoft Office programs (Outlook, Excel, Word), web-based platforms, electronic health record systems, and any HR-related systems as applicable.
Working Conditions:
- This position may need to walk or stand for extended periods and move throughout the community, resident apartments, and other areas of the community.
- While performing the duties of this job, the employee may occasionally be required to stoop, kneel, crouch, or crawl, as well as climb or balance.
- While performing the duties of this job, the employee is required to communicate effectively and identify/interpret written information. ?
- This position may need to lift up to fifty (50) pounds independently, and up to 200 pounds with assistance.?
- Individuals in this position are required to follow all infection prevention and control protocols, including the use of personal protective equipment (PPE) when necessary, to ensure the health and safety of residents, staff, and visitors.
- This role involves actively participating in all staff activities aimed at fostering teamwork, unity, and morale. The individual will contribute as a collaborative team player, working alongside colleagues to create a supportive and cohesive work environment.?
- Individuals in this position are required to stay current on all training and ongoing education initiatives. They are expected to actively pursue self-improvement and embrace opportunities for continuous learning to enhance their skills and knowledge.
We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment are contingent upon the successful completion of a background check and drug screening, participation in required health assessments (such as TB testing or physical evaluations), and the use of designated personal protective equipment (PPE) as required by company policy and applicable law.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
- Routing incoming incident and service requests to the appropriate support group
- Maintaining accurate and timely records in issues tracking system
- Maintaining service desk knowledgebase support documentation
- Participating in professional development and team improvement initiative
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned.
Expectations Of The Job
- Individual will be expected to analyze end user hardware, operating system and business application issues
- Communicate professionally and effectively with users to understand issues and propose solutions
- Effectively manage service desk workload to meet publishing business SLAs
- Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
- Must have the ability to address system issues both on and off hours.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
- Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
- Knowledge of Microsoft 365 and Office applications
- Knowledge of Apple IOS and OSX environments
- Experience using an IT Service Desk platform, preferably Service Now.
- Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
- Ability to be on-call for critical off-hours support
- Experience in the life science or health industry is a plus
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Vendor Manager (Recruiting Residential Property Maintenance Contractors - HVAC, Plumbing, Handyman, Electrical, Appliance Repair, etc.)
Are you looking to join one of Kansas City's fastest growing companies?
Lula’s mission is to make maintenance easy for residents and property managers nationwide. In just four years, we’ve expanded to 50+ markets, built a high-impact team of 100+, and earned recognition as a Proptech award winner and one of America’s fastest-growing companies. We’re a high-energy, customer-obsessed group ready to welcome new talent.
Accolades:
Ingram Business Magazine’s 2025 Fastest Growing Company in Kansas City
Ranked 373 Inc. 5000 Fastest Growing Private Companies in the United States
Proptech Breakthrough’s Work Order Management Solution of the Year
Lula Core Values:
- We are customer obsessed.
- We think differently.
- We hustle.
- We finish what we start.
- We care for one another.
Position
The Vendor Manager will be responsible for maintaining Lula's community of skilled trade vendors throughout the U.S. In this position candidates will be responsible for:
- Recruiting new vendors to join Lula's network
- Guide prospective vendors through Lula's onboarding and compliance process
- Manage ongoing relationships with vendors
- This role will require excellent client relationship and communication skills
What a typical day looks like:
- Contact maintenance contractors via phone (nationwide) to discuss Lula’s unique value proposition
- Use data on service provider accounts to distribute work to the most qualified pros and to identify opportunity areas within the markets you manage
- Educate service providers on how to engage with the consumers who are putting in service requests
- Effectively guide service providers through the vetting and onboarding process to become a Lula approved provider
- Maintain open lines of communication with providers including in-person, phone and e-mail correspondence
Lula has a positive collaborative environment. A few of our supportive benefits:
- A positive and inspiring team environment that offers support and camaraderie throughout your career.
- Professional growth and internal promotion opportunities due to continuous organizational growth.
- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
- Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.
To join our team, you’ll need:
- A positive, solutions focused attitude
- Excellent verbal and written communication skills
- Effective prioritization and time management skills
- Strong initiative to strive for continuous accuracy, quality, and timeliness of information
- Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
- Ability to work in a fast-paced, high-energy startup environment without being distracted
- Balance working independently while being part of a team
- Perform all essential job functions with or without reasonable accommodation
- 2 - 4 years of experience in sales, client relations, customer service or a related field
Job Type: Full-time
Pay: $62,000 - $67,000 per year + Commission
Supplemental pay:
- Bonus opportunity
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Base Salary + Variable Comp
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Preferred in our Overland Park Kansas office, but open to remote
Check us out!
Location: Local and national travel options are available dependent on need.
Facility: Multiple Ascension acute care hospitals
Department: Associate Travel Program - Critical Care
Schedule: Multiple shifts available | 36-48 hours per week
Gross Rate up to $3,122 per week
#ATP
Life at Ascension: Where purpose meets opportunityAscension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this role- Titrate high-alert vasoactive drips and manage invasive monitoring like arterial and central lines.
- Manage complex mechanical ventilation, including troubleshooting, ABG analysis, and weaning protocols.
- Operate life-sustaining equipment such as CRRT, Impella, and IABP for multi-organ failure.
- Lead Rapid Response and Code Blue interventions using expert-level ACLS/BLS protocols.
Licensure / Certification / Registration:
- Advanced Life Support obtained within 6 Months (180 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
- BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.
- Registered Nurse obtained prior to hire date or job transfer date required. Must have compact RN license or state RN license relevant to travel assignment location prior to start of assignment.
Education:
- Diploma from an accredited school/college of nursing required.
Work Experience:
- One year of RN experience in an acute care setting required.
- 1+ year of acute care experience
- Applicable license and/or certification per contract requirements required
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Med-Surg registered nurse (RN) for a travel assignment with one of our top healthcare clients.
Requirements
- Active RN License
- Degree from accredited nursing program
- BLS Certifications
- Eighteen months of recent experience in an Acute Care Med/Surg setting
- Other requirements to be determined by our client facility
Benefits
- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000
Duties Responsibilities
Med-Surg Nurses (RN) provide care for primarily adult patients before and after surgical procedures; they also attend to those who are being treated with pharmaceuticals to manage illness. Due to the broad range of medical conditions Med/Surg Nurses will encounter, they must be well-versed in a large variety of health conditions.
- Complete assignments made by physicians.
- Provide routine treatment and post-surgical care.
- Assess changes in patient's health status and perform various treatments.
- Administer medication.
- Meticulous documentation as to medication and treatment administration to ensure continuity of care between nursing staff, physicians and other treatment team members.
About Agency
MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.
If qualified and interested, please call 954-740-8789 for immediate consideration.
MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.
Key Words: Registered Nurse, RN, Medical-Surgical, Travel Nurse, Contract Nurse, Agency Nurse, Agency RN, RN-MS, RN- Medical Surgical, Travel RN, Contract, Nursing, RN Med-Surg, Travel Nursing
*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.
About MedPro Healthcare Staffing:
MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.
MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.