Information Technology For Development Jobs in Ia

Job Title: Embedded Hardware Engineer - MCCB and PCB

Location: Cedar Rapids, IA

Job Summary

1. Responsible for the Hardware design and development activities for the MCCB products
2. Communicate with various (SW, purchase, CAD, ME) teams and implement it in the HW design
3. Assist the testing team with test plan generation and procedure
4. Support technician in the testing related issue and execute the testing of the designed boards
5. Assist the ECAD and MCAD team in product design update.
6. Good knowledge on PDLC and support to Industrialization teams.

Knowledge and requirement:

1. well experience in Microcontroller selection, design and development activity
2. knowledge in Allegro - Cadance for simulation, schematic drafting, PCB layout and routing
3. knowledge in MCAD activity review with CREO.
4. knowledge in power supply design is an added advantage (not a hard requirement, but need to have atlease testing knowledge)
5. knowledge in HW interface(Ethernet) and communication (SPI)
6. Knowledge in Simulation tools like MATLAB, LTSPICE & TINA
7. knowledge in JIRA, JAMA and confluence (as a user)
8. Windchill knowledge(PDM) as a user is must.
9. Knowledge in GFCI & AFCI are added advantage for this position

Job Title: Embedded Hardware Engineer

Location: Cedar Rapids, IA

Job Summary

1. Responsible for the Hardware design and development activities for the MCCB products
2. Communicate with various (SW, purchase, CAD, ME) teams and implement it in the HW design
3. Assist the testing team with test plan generation and procedure
4. Support technician in the testing related issue and execute the testing of the designed boards
5. Assist the ECAD and MCAD team in product design update.
6. Good knowledge on PDLC and support to Industrialization teams.

Knowledge and requirement:

1. well experience in Microcontroller selection, design and development activity
2. knowledge in Allegro - Cadance for simulation, schematic drafting, PCB layout and routing
3. knowledge in MCAD activity review with CREO.
4. knowledge in power supply design is an added advantage (not a hard requirement, but need to have atlease testing knowledge)
5. knowledge in HW interface(Ethernet) and communication (SPI)
6. Knowledge in Simulation tools like MATLAB, LTSPICE & TINA
7. knowledge in JIRA, JAMA and confluence (as a user)
8. Windchill knowledge(PDM) as a user is must.
9. Knowledge in GFCI & AFCI are added advantage for this position

Position Summary

The primary function of a delivery driver is to safely and efficiently operate a commercial motor vehicle in compliance with company policies along with Federal and State regulations and delivers all freight undamaged. Work as a team player to deliver, load/unload materials while providing a world class customer service experience.

Duties & Responsibilities

• Inspect truck/trailer for defects for safe operation. Safely load building materials onto flatbed or boom truck and unload products at commercial and residential job sites. Deliver materials to assigned area as directed by the customer while prioritizing personal safety and the safety of those around you.
• Maintain records required for compliance with State and Federal regulations.
• Must report all accidents involving driver or company equipment. Stamina to lift heavy building materials up to 100+ lbs. for load/unload. Excellent customer service skills and professional attitude.

Basic Qualifications

• High School diploma or GED.
• Must have a valid commercial drivers license (CDL).
• Minimum Class B License, Class A strongly preferred
• Must have a clear three (3) year Motor Vehicle Report (MVR).
• Must have overall knowledge of Department of Transportation regulations. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position while driving a commercial vehicle 40% of the time.
• Must be able to lift heavy building materials up to 80 lbs. for loading/unloading.
• Frequently moves materials weighing up to 80 lbs. while unloading flatbed. Will constantly move from unloading materials from commercial motor vehicle onto job site. Will constantly operate commercial motor vehicle and/or boom vehicle. Will constantly position self to unload materials from flatbed or boom.
• Must be able to judge distance while delivering materials and/or operating boom.
• Must be able to communicate with management and coworkers and be able to exchange accurate information in these situations.
• Constantly working in outside environment while making deliveries.

Required Cognitive Skills

• Must be able to prioritize job sites and deadlines.
• Must be able to manage stress depending on customers deadline.
• Must be able to multitask.
• Must be able to receive information and directions.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

This job description is subject to change at any time.

Job Location:

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• Competitive salaries for all team members paid weekly
  
• 401(k) Retirement Plan with company matching
  
• Employee Stock Purchase Program
  
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  
• Paid Parental Leave, Adoption Assistance Program
  
• Medical, Dental and Vision Benefits
  
• Flexible and Dependent Care Spending Accounts
  
• Company paid Life insurance and Short-Term Disability
  
• Additional Life Insurance and Long-Term Disability also offered
  
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
  
• Wellness Program and Safety Program with Bonuses for our Drivers
  
• Employee Referral Bonus Program
  

Position Summary

The primary function of a delivery driver is to safely and efficiently operate a commercial motor vehicle in compliance with company policies along with Federal and State regulations and delivers all freight undamaged. Work as a team player to deliver, load/unload materials while providing a world class customer service experience.

Duties & Responsibilities

• Inspect truck/trailer for defects for safe operation. Safely load building materials onto flatbed or boom truck and unload products at commercial and residential job sites. Deliver materials to assigned area as directed by the customer while prioritizing personal safety and the safety of those around you.
• Maintain records required for compliance with State and Federal regulations.
• Must report all accidents involving driver or company equipment. Stamina to lift heavy building materials up to 100+ lbs. for load/unload. Excellent customer service skills and professional attitude.

Basic Qualifications

• High School diploma or GED.
• Must have a valid commercial drivers license (CDL).
• Minimum Class B License, Class A strongly preferred
• Must have a clear three (3) year Motor Vehicle Report (MVR).
• Must have overall knowledge of Department of Transportation regulations. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements

• Must be able to remain in a stationary position while driving a commercial vehicle 40% of the time.
• Must be able to lift heavy building materials up to 80 lbs. for loading/unloading.
• Frequently moves materials weighing up to 80 lbs. while unloading flatbed. Will constantly move from unloading materials from commercial motor vehicle onto job site. Will constantly operate commercial motor vehicle and/or boom vehicle. Will constantly position self to unload materials from flatbed or boom.
• Must be able to judge distance while delivering materials and/or operating boom.
• Must be able to communicate with management and coworkers and be able to exchange accurate information in these situations.
• Constantly working in outside environment while making deliveries.

Required Cognitive Skills

• Must be able to prioritize job sites and deadlines.
• Must be able to manage stress depending on customers deadline.
• Must be able to multitask.
• Must be able to receive information and directions.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.

This job description is subject to change at any time.

Job Location:

?

?

??

• 
  
• Competitive salaries for all team members paid weekly
  
• 401(k) Retirement Plan with company matching
  
• Employee Stock Purchase Program
  
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  
• Paid Parental Leave, Adoption Assistance Program
  
• Medical, Dental and Vision Benefits
  
• Flexible and Dependent Care Spending Accounts
  
• Company paid Life insurance and Short-Term Disability
  
• Additional Life Insurance and Long-Term Disability also offered
  
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
  
• Wellness Program and Safety Program with Bonuses for our Drivers
  
• Employee Referral Bonus Program
  

ALPLA's Iowa City, IA manufacturing site is looking for a Maintenance Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.

The Maintenance Manager is responsible for leading all aspects of plant maintenance, reliability, and asset performance. This role oversees preventive and corrective maintenance, equipment reliability, and continuous improvement initiatives to ensure safe, efficient, and cost-effective operation of manufacturing equipment and facilities. The Maintenance Manager partners closely with production and engineering teams to minimize downtime, extend asset life, and support overall plant performance.

What Can You Expect From ALPLA

• Health and Wellness Care Program- Benefits
• Child Care Benefits
• Dependent Care Cost Savings Program
• Recognition programs; Promotional opportunities
• 401K Retirement Plan and excellent Matching Plan
• Medical, dental, vision plan
• Education assistance program/tuition reimbursement
• Short term, long term and life insurance paid by ALPLA
• Paid vacation; paid holidays

What You Will Enjoy Doing

• Manage all activities related to production and infrastructure equipment reliability
• Ensure preventative maintenance performed to expectation
• Ensures timely and accurate repair of machine breakdowns
• Ensures proper and accurate record keeping of repair and parts usage
• Ensure all equipment is updated to outlast standards for both safety and upgrades
• supports OEM initiatives for machine installs and upgrades
• Implements and controls predictive maintenance schedules based on data acquired from machine downtime reports
• Autonomous maintenance activities
• Managing Maintenance budgetary spending
• Tracks maintenance spend through reporting software
• supports building maintenance budget during annual budget process
• Drives cost savings initiatives through predictive maintenance and rebuild processes with parts suppliers
• Managing Maintenance team
• Coordinates and leads training activities for maintenance techs.
• Performs LOTO audits for verification of all technicians
• Audits all technician work orders in maintenance software for compliance
• Manage continuous improvement activities
• Leeds and participates in RCA's for reoccurring deviations on equipment or performance
• Leeds department in 5S initiatives and installation events
• performs equipment kaizen events to bring equipment to like new condition

Performance Metrics:

• MTTF and MTTR
• Plant Operational Efficiency
• Tracking of Maintenance team skill level in E-Skills
• Maintenance record tracking to ALPLA standard
• MCI – Maintenance cost to budget
• RCA completions and implementations

The above metrics are reviewed by Plant Management and Regional Technical team in our automated reporting systems

Competencies:

• Directs Work
• Develops Talent
• Nimble Learning
• Plans and Aligns
• Manages Conflict
• Resourcefulness
• Builds Effective Teams
• Customer Focus

What Makes You Great

• Four-year degree in electrical engineering or equivalent experience required
• Minimum four years of work experience at ALPLA or similar industry required
• Experience with Computer Control Systems on machines
• Experience in working with hydraulic and pneumatic systems
• At least 3 years of supervisory experience required

ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics.

• Immigration sponsorship is not eligible for this role

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• Manages client relationships assigned by the firm and helps clients achieve wealth goals.
  
• Makes critical client decisions such as creating or reviewing financial plans, implementing investment policies and strategies, and recommending investment products.
  
• Coordinates and works closely with the client service team, including Financial Advisors, support staff and administrative staff.
  
• Markets the firm and develops its reputation with referral sources and the community.
  
• Attracts new clients to the firm.
  
• Serves on the firm's Investment Committee or performs due diligence of the investment managers used by the firm.
  
• Supervises the work of other advisors and administrative support.
  
• Participates in critical management and service decisions, including vendor evaluation and the design of processes.
  
• Develops and maintains internal and external Center of Influence (COI) relationships.
  

• 
  
• Prepares and updates financial plans, including working with clients to obtain the necessary information and ensure that it is accurately entered into the firm's financial planning systems.
  
• Works with other VP Financial Advisors to discuss, review and finalize financial planning assumptions and design decisions.
  
• Works with the client and under the supervision of VP Regional Director to obtain information and prepare risk profiles and if applicable, investment policy statements.
  
• Coordinates the transfer of client assets to the firm during new client onboarding, working closely with the operations team.
  
• Develops asset allocation strategies and works with the investment team or on her/his own to implement the strategy.
  
• Rebalances portfolios as directed by the investment committee and the Lead Financial Advisor working with the client.
  
• Participates in all client meetings and adds value to the meeting through the delivery of presentations, facilitation of discussions and preparation of information.
  
• Creates custom worksheets and analysis where needed to answer client questions or research investment opportunities.
  
• Researches new investment products and vendors.
  
• Facilitates the adoption of new technology by the client service teams and trains others as necessary.
  
• Frequently supervises and trains Wealth Analysts, Financial Advisors and at times the Wealth Administrative Assistants.
  
• Advises clients on appropriate financial products in the context of their plans.
  

• 
  
• Wealth Analysts and Financial Advisors, if applicable.
  

• 
  
• Has earned an undergraduate degree in a related discipline such as Accounting, Finance or Economics
  
• Completion of FINRA Securities Industries Essentials (SIE) and Series 65, and Series 7 and Series 66
  
• Holds appropriate advisory licenses as required by the SEC and state agencies
  
• Completion of CFP program and examination
  
• Brings a minimum of five years and a median of seventeen years of experience in the role
  
• PC, phone system, general office equipment
  
• Demonstrates expert knowledge of Microsoft Office applications, especially Excel
  
• Strong verbal and written communication skills and strong interpersonal skills
  
• Ability to maintain strict confidentiality
  
• Ability to effectively promote Nicolet as an employer of choice
  
• Basic knowledge of banking positions
  
• Strong organizational, multi-tasking and prioritizing skills
  
• Self-motivated and resourceful
  
• Strong leadership and delegation skills
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)

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• Manage assigned client relationships and maintain contact with existing customers to ensure high quality service delivery and to develop additional business.
  
• Develop new retirement plan services and trust business.
  
• Keep abreast of new regulations relative to retirement plans and legal and tax consequences and strategies.
  
• Advise clients, concerning the design and administration of pension, profit sharing and other retirement benefit trust plans.
  
• Work with others in the trust department to achieve team goals and objectives, including assistance in the development of marketing/client materials.
  
• Support and participate in the management of the bank's goals and objectives through referrals and cross selling opportunities.
  
• Participate in community and business activities to enhance the image and position of the bank and to develop new business for the trust department.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• 2+ years of Retirement Plan Services Consulting is required
  
• Bachelor's degree in business, Finance or related field of study preferred
  
• PC, phone system, general office equipment
  
• Proficiency with Microsoft Office applications
  
• Ability to maintain strict confidentiality
  
• Ability to effectively promote Nicolet as a bank of choice
  
• In-depth knowledge of banking positions
  
• Strong organizational, multi-tasking and prioritizing skills
  
• Self-motivated and resourceful
  

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PTO & 11 1/2 Paid Holidays
  

• 
  
• Answer incoming calls via the Call Center. Provides guidance directly to customer or determines most appropriate bank contact which to forward the inquiry.
  
• Provide excellent service to customers and co-workers by phone including actively promoting and selling additional bank products and services.
  
• Assist customers with online and mobile banking, debit and credit cards, account inquiries and transfers and various other financial service aspects.
  
• Assist internal customers with various network and software password resets and functionality.
  
• Maintain positive attitude while promoting products, services, and functions in fast-paced, multi-faceted environment.
  
• Actively engage in self-development through participation in meetings, committees, computer-based training, reading periodicals, maintaining product knowledge, etc.
  
• Maintain and orders department supplies and equipment.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
  
• Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Perform all other duties as assigned.
  

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• High School diploma or equivalent
  
• Understanding of banking and related products and services typically acquired through 1-3 years of experience in a bank customer service role
  
• Must work both independently and be a team player
  
• Ability to sit for prolonged periods on the phone and concentrate visually on a PC
  
• Position requires judgment, tact and on-the-spot decision making
  
• Effective verbal and written communication skills and strong interpersonal skills
  

Benefits:

• 
  
• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

• 
  
• Provide welcoming and professional service across inperson, phone, and digital channels.
  
• Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
  
• Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
  
• Build trust by following through on requests and ensuring customers feel valued.
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  

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• Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
  
• Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
  
• Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
  

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• Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
  
• Educate customers on digital tools such as mobile banking, online banking, and estatements.
  
• Support achievement of branch sales and referral goals through disciplined engagement and followup.
  

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• Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
  
• Escalate more complex servicing matters to Personal Bankers or leadership.
  

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• Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
  
• Protect customer data, ensure confidentiality, and follow documentation procedures.
  
• Maintain auditready accuracy in all teller work and branch support tasks.
  

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• Participate in daily huddles and collaborate with team members to meet branch goals.
  
• Support community outreach efforts and represent Nicolet in local engagement activities.
  
• Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
  

• 
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• High school diploma or equivalent required.
  
• 1+ years of cashhandling and customerservice experience required.
  
• Prior banking or retail financialservices experience preferred.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays