Information Technology For Development Jobs in Holyoke

191 positions found — Page 5

Border Patrol Agent - Experienced - (GL9 / GS11)
$63,148

Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe youre looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in5 CFR 575.102)will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

  • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  • Buffalo Sector Stations - Wellesley Island
  • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  • El Centro Sector Stations - El Centro, Indio, Calexico
  • Grand Forks Sector Stations - Pembina
  • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  • Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

  • Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  • Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

  • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  • Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  • Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

  • Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  • Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  • Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

Youll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governments official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, youll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Required

Preferred

Job Industries

  • Government & Military
Not Specified
Sales Service Representative
Salary not disclosed
Northampton, MA 4 days ago

Heritage Production LLC | Melt-to-Make™

B2B Sales | Cannabis & Nutraceutical Manufacturing | North America + Select International Markets


Join a Fast-Growing Ingredient Brand in a High-Demand Industry

Heritage Production LLC is an all-natural bulk confectionery supplier specializing in our Melt-to-Make™ all-natural gummy base product line serving licensed cannabis and nutraceutical manufacturers. As demand for compliant, clean-label products continues to grow, we are expanding our Sales Team.

We are seeking a driven, relationship-focused Sales Associate who thrives in a collaborative environment and wants to grow within a dynamic, emerging industry.


What You’ll Do

Sales & Strategy Support

  • Collaborate with the Sales Team to develop and execute monthly and annual sales strategies
  • Support the full sales lifecycle from lead generation through close
  • Assist in achieving team revenue targets

Lead Management & Customer Relationships

  • Qualify and follow up on inbound leads
  • Nurture prospects as they move through the sales pipeline
  • Maintain strong relationships with existing customers
  • Assist Senior Sales Team in managing and updating pipeline reports across sales channels

Communication & Product Expertise

  • Develop strong outbound phone presence and confidence initiating conversations
  • Build deep knowledge of product offerings, industry regulations, and competitive landscape
  • Represent the company professionally in all communications


What We’re Looking For

Personality & Work Style

  • Positive, consistent, and team-oriented
  • Self-motivated with a desire to grow and improve performance
  • Strong communicator who enjoys collaboration
  • Organized and detail-oriented
  • Proactive problem solver


Experience & Skills

  • Minimum 2 years of sales or related experience
  • Bachelor’s Degree preferred
  • Strong computer proficiency and professional email communication
  • Experience with Microsoft Office, Google Drive, and video conferencing tools
  • CRM experience preferred (HubSpot a plus)

Employment Details

  • Full-time position
  • Competitive salary and benefits
  • Travel required as needed, including occasional weekend industry events
  • Equal Opportunity Employer
Not Specified
Assistant Office Manager
Salary not disclosed
Springfield, MA 6 days ago

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

Salary: $22 - $27 / hour

At Aspen Dental, we put You First. We offer:

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free Continuous Learning through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits and credit card processing
  • Additional tasks assigned by the Manager

Preferred Qualifications

  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail oriented

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

  • May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

R2

Not Specified
Area EHS Manager
🏢 LIBERTY
Salary not disclosed

About Liberty:


Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience —with safety and reliability at the forefront. We’ve built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.


Overview:


The Area EHS Manager is responsible for the coordination and administration of Safety programs activities and projects to support business objectives. He/She will partner with Project Managers and Superintendents to ensure they focus on the elements of key risk with respect to EHS. He/She must provide day-to-day guidance to local management and staff in the continued building of a strong culture of safety.


Duties & Responsibilities:


  • Ensure environmental, health & safety standards are met by coordinating, promoting and conducting various programs within the Liberty EHS management system.
  • Support a strong safety culture by reviewing activities and verifying company safety standards, policies and procedures are being complied with.
  • Operate independently and provide honest and objective feedback immediately to management where non-compliance with standards, policies and procedures is observed.
  • Work closely with site leadership to coordinate training and development program for the employees.
  • Grow organizational competencies by providing advice, training and counsel in areas of EHS.
  • Advising local operations regarding compliance with OSHA, EPA, NFPA and local safety and health regulations.
  • Performs administrative tasks related to project specific safety binder and document storage systems.
  • Coordinates, schedules, and facilitates Trade Partner’s Pre-Construction Safety Planning Meetings.
  • Reviews trade partner Site Specific Safety Programs and Job Hazard Analysis prior to subcontractor mobilization.
  • Attends/leads Toolbox Talks conducted by trade partners to assure documentation and quality.
  • Reviews documentation from subcontractors for the proper training of their employees as related to the scope of work.
  • Conducts training for OSHA 10 or 30 Hour, HAZWOPER, and other Safety related topics.
  • Other duties as assigned by the Regional Director or Senior Safety Manager



Qualifications:


  • 5-10 years self-perform commercial construction experience.
  • Self-perform concrete experience.
  • Bachelor's/University Degree in Health & Safety, Construction Management or equivalent experience and certifications
  • Travel Requirements: 25%-50% (Western MA, Northwestern CT)
  • Licenses/Certifications: Driver’s License
  • Technical Skills: Microsoft Office Suite, OSHA 30/40 hour
  • Bilingual (Spanish/English)
  • Ability to work weekends as needed
  • Ability to work flexible schedules in order to coordinate with operations



Working Conditions:


While performing the duties of this job, the employee is regularly required to stand for long periods of time; talk or hear; walk; sit. The employee is frequently required to reach with arms and/or hands; bend, kneel; stoop, crouch or crawl and climb; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is occasionally required to lift and/or move up to 30 lbs. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The employee will spend their time on the physical jobsite; in a construction trailer; and occasionally an office building. This position is exposed to high temperatures; cool/cold temperatures; and loud noises.


Disclaimer:


The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Not Specified
Fleet Maintenance Manager
$105,000 - $120,000 with a 30% bonus potential
Granby, MA 3 days ago

Job Description:

Position Details:
  • Monday - Friday position with flexibility in schedule to meet the needs of the department
  • Pay ranges between $105,000 - $120,000 with a 30% bonus potential
We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:

Manages and coordinates the operational and maintenance activities of the Operating Company's (OpCo) truck fleet. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Responsibilities may include, but not limited to:
  • Oversees the operations of the mechanic shop assuring all mechanical maintenance and repairs are performed properly and in the most efficient and economical manner possible.
  • Plans, organizes, directs, supervises and evaluates the activities, programs and operations, determines and establishes priorities.
  • Conducts utilization studies and evaluates the condition of the fleet on an ongoing basis; makes recommendations on the size and composition of the fleet and establishment of replacement criteria.
  • Ensures that all safety regulations are followed.
  • Manages, mentors and leads others in the performance of their duties in accordance with applicable laws and within company policy and procedures.
  • Maintains and keeps all equipment in good working condition.
  • Diagnoses, rebuilds and repairs trucks, trailers and other equipment.
  • Ensures that inspections and preventive maintenance are conducted.
  • Prepares and maintains records and reports.
  • Maintains a clean shop.
  • Develops interpersonal relationships which encourage openness, candor and trust, both internally and externally.
  • Other duties as assigned.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI - JG2

Qualifications:

High School Diploma or Equivalent
4-6 Years of Experience with fleet equipment maintenance.

Team lead or supervisory experience with Department of Transportation (DOT) regulations knowledge.

Company description


Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
permanent
Locum Certified Registered Nurse Anesthetist (CRNA) - Anesthesiology - General/Other in Northampton, MA
Salary not disclosed
Northampton, MA 2 days ago


Certified Registered Nurse Anesthetist | Anesthesiology - General/Other

Location: Northampton, MA

Employer: Wellhart, LLC

Pay: Competitive weekly pay (inquire for details)

Contract Duration: 12 Days

Start Date: ASAP


About the Position

LocumJobsOnline is working with Wellhart, LLC to find a qualified Anesthesiology CRNA in Northampton, Massachusetts, 01060!

 We are seeking a skilled Certified Registered Nurse Anesthetist (CRNA) for a locum tenens position in Massachusetts. This 12-day assignment begins on 12/01/2025 with a work schedule of 7:00 AM to 3:30 PM. The ideal candidate will be comfortable handling a variety of cases, including general, plastics, ortho, urology, gyn, endo, and healthy pediatrics (no OB for locums). The role involves working at a hospital setting, utilizing the Epic electronic health record system. This opportunity offers the potential for extension and requires proficiency in various anesthesia techniques.


Job Details:

Location: Massachusetts

Facility Type: Hospital

Start Date: 12/01/2025

LOA: 12 days (with potential for extension)

Provider Type Needed: Certified Registered Nurse Anesthetist (CRNA)

Schedule: 7:00 AM to 3:30 PM


Responsibilities and Duties:

• Administer anesthesia for a variety of surgical cases, including general, plastics, ortho, urology, gyn, endo, and healthy pediatrics

• Perform pre-anesthetic assessments and develop appropriate anesthesia plans

• Monitor patients' vital signs and adjust anesthesia as needed during procedures

• Provide post-anesthesia care and pain management

• Collaborate with surgeons, nurses, and other healthcare professionals

• Maintain accurate and detailed medical records using the Epic system

• Adhere to all hospital policies and safety protocols

• Demonstrate flexibility in handling various case types and potential schedule changes


Additional Information:

• Massachusetts state license required

• Experience with Epic electronic health record system preferred

• Comfortable with sporadic and part-time availability

• May encounter 0-2 pediatric cases per month (facility averages 8 total peds cases/month)


Apply now to learn more!


Benefits:

• Strong compensation

• Travel-related expenses covered

• A-rated medical malpractice insurance provided

• Dedicated recruiter for future travel opportunities


What are Locum Tenens Jobs?


Locum tenens jobs (AKA travel jobs) are contract roles designed to fill gaps in care at facilities and hospitals over a specific timeframe. These assignments can range from a week to well over a year, and often include opportunities for extension.


Locum and travel medical providers hold all the same qualifications as a permanent provider, and often choose locum work for higher pay and increased flexibility.


About Wellhart, LLC

Wellhart was founded in 2018 with a mission to tackle the urgent healthcare staffing problem at commercial medical facilities and local, state, and federal government agencies. We're continuously adding new and highly-skilled MDs, CRNAs, nurse practitioners (NPs), and physician assistants (PAs) who work as anesthesiology professionals, hospitalists, emergency medicine professionals, and radiologists to our database. 


Our mission is to consistently provide the most elevated level of quality staffing and to offer exceptional client/provider solutions. Wellhart’s ongoing goal is to establish positive, lasting partnerships between our skilled team of motivated professional recruiters, our invaluable providers, and our respected clients. 


Whether you’re a new graduate just getting started, or a retiree looking to make some extra money, locum tenens provides benefits that appeal to skilled medical professionals of all ages and situations. Becoming a locum tenens provider allows you to:


*Travel the United States and see new places.
*Keep your skills sharp, while learning new ones along the way.
*Set your own schedule.
*Earn more money than permanent providers.
*Experience new practice settings.
*Make a difference in areas that are struggling with healthcare worker shortages.


Join the Wellhart team! 


1663984EXPPLAT

permanent
Client Portfolio Consultant
✦ New
Salary not disclosed
Springfield, MA 1 day ago

The Opportunity 

We’re looking for a motivated and ambitious Client Portfolio Consultant to join our growing wealth management organization!  Your work will be fast-paced and innovative and will require marshaling resources across the organization. You’ll interface frequently with our broader Wealth Management organization and help us implement best practices of portfolio management. 

The Team 

Our team is a dynamic, energetic, and problem-solving powerhouse that continues to grow, evolve, learn, adapt and solve problems. We come from a diverse set of backgrounds and thought processes, and welcome debate, innovation, better ways of thinking and help evolving our team towards accomplishing our mission. We are incentivized to solve investment problems, and connect to the purpose to using investment tools to thoughtfully and helpfully accomplish the goals and objectives of our clients. 

The Impact 

This role focuses on helping create efficiencies and scale across an organization with significant growth potential, while delivering a high‑quality experience for advisors and their clients. The individual partners closely with advisors and their staff to support a seamless client onboarding process and maintain strong, ongoing relationships.

Key responsibilities include, but are not limited to:

  • Helping create efficiencies and scale for an organization with meaningful growth potential  

  • Interacting with advisors and their staff to deliver great client experience during onboarding and ongoing relationship 

  • Monitoring client’s investment portfolios to ensure aligned with investor’s objectives as well as market conditions and outlook  

  • Staying up to date with MMLIS product offerings as well as relevant investment and trading news, and economic trends.  

  • Collaborating with the broader investment organization designed around solving real client problems  

  • Contribute to the growth of the MassMutual Investment Management business.  Proactively research and address client investment management needs, and interact with the broader investment organization to develop solutions  

The Minimum Qualifications  

  • Bachelor’s degree 

  • 2+ years of operational or customer service experience in the financial services industry, including direct interaction with advisors and clients.

  • Series 7 & 66 at time of application or must obtain within 180 days of hire

The Ideal Qualifications 

  • Wealth management or client portfolio management experience  

  • CFA or other industry designations  

  • Exceptional analytical, problem solving, and communication skills 

What to Expect as Part of MassMutual and the Team 

  • Regular meetings with the Wealth Management team 

  • Focused one-on-one meetings with your manager

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-SB1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Head of GIA Investment Performance Measurement and Analytics
✦ New
🏢 Massmutual
Salary not disclosed
Springfield, MA 1 day ago

Head of GIA Investment Performance Measurement and Analytics

Investment Management

Full-Time

New York, NY, Boston, MA or Springfield, MA

The Opportunity

MassMutual Investment Management (IM) seeks a seasoned investment management and operations professional to lead the investment performance function for MassMutual’s General Investment Account (GIA). This role reports to the Head of Manager Oversight and will:

  • Design, and oversee implementation of models, policies, and procedures for a best-in-class performance and attribution reporting function.
  • Help drive strategy and execution of investment performance measurement, attribution, and reporting programs supporting MassMutual’s Board, CIO, and other key stakeholders.
  • Help shape market commentary and attribution narratives for internal and external stakeholders, including affiliate managers and GPs.
  • Complete the feedback loop for MassMutual Investment Management in the performance space by collaborating with teams supporting product profitability analysis and PMs managing ALM and capital allocation decisions.

The Team

The Manager Oversight team is part of IM’s Strategy and Governance organization, reporting to MassMutual’s CIO. The team oversees IM’s asset manager relationships and functions, including manager operational due diligence, investment mandate onboarding & lifecycle management, and investment performance. Adjacent teams handle business strategy and planning, vendor oversight, investment compliance, and investment reporting for MassMutual’s Board & Investment Committee.

The Impact and Key Responsibilities:

Lead MassMutual’s investment performance measurement, attribution, and reporting function for a $250B+ General Investment Account (GIA). In this role you will be on the starting line to help influence, design and implement a state-of-the-art performance measurement and attribution capability. This senior leadership role requires strategic planning, influence, executive visibility, and the opportunity to transform performance analytics and attribution capabilities for a prestigious insurance company.

  • Evolve existing practices and refresh methodologies, assumptions, and models to introduce new and industry best practice approaches for presenting performance across products, asset classes, and instruments.
  • Lead strategic platform rationalization and evaluate performance engines to enhance analytics.
  • Provide technical expertise in portfolio management, finance, capital markets, and investment performance reporting, guiding decisions to align with market standards.
  • Contribute to portfolio reporting and attribution by applying experience across asset classes and investment strategies, ensuring liability-driven investment strategies and ALM models are accurately derived and validated.
  • Collaborate directly with portfolio managers and lead teams to achieve strategic alignment across functions, simplifying complex income and return objectives under liability constraints while maintaining precision and accuracy in reporting.
  • Manage the evolution of the program to maximize total-portfolio view and coverage for GIA reporting, expanding capabilities important to investment team members.
  • Help develop a long-term roadmap to unlock value and greater ROI for the Performance program, including performance monitoring as a compensating control for financial reporting.
  • Help drive the development of reporting standards for leadership and Board materials, framing investment successes, market impacts, and risk-adjusted performance drivers.
  • Help with the design of data integration between IBOR/ABOR systems and performance engines to optimize data validation, reporting efficiency, and portfolio transparency.
  • Lead strategic initiatives to align performance reporting with insurance industry practices, NAIC classifications, and risk-based capital requirements, ensuring compliance and strategic flexibility.
  • Serve as a trusted advisor to the CIO and Senior Leadership Team, influencing investment strategy communication and Board-level reporting.

The Minimum Qualifications

  • Bachelor’s degree in STEM, Finance-Accounting, Actuarial Science, or related field.
  • 10+ years in investment management with progressive experience focusing on performance measurement, attribution, and reporting.
  • 5+ years in leading teams and/or investment strategy and decision-making for an asset owner, allocator or investment advisor, in a role focused on: investment performance, attribution and analysis; portfolio management; product management or research; portfolio strategy or securities research [investment selection].
  • Experience with liability-driven investment strategies, including ALM frameworks, duration matching, and immunization techniques.
  • Experience designing, building, and calibrating investment return, valuation, or risk models for capital allocation in multi-asset portfolios.
  • Advanced Excel and quantitative modeling; familiarity with GIPS® standards and compliance; strong understanding of risk-adjusted return metrics (TWR, IRR, Brinson attribution, factor attribution).
  • Ability to integrate cash flow projections and liability schedules into performance analytics; can source index and reported market yields or returns as benchmarks, model, select “best-fit,” and defend rationale in Q&A with investment professionals.
  • Deep knowledge of fixed income, structured credit, private credit, and alternative investments; understanding of insurance asset management and regulatory frameworks; working knowledge of NAIC and statutory accounting preferred.
  • Expertise in designing attribution models that incorporate liability benchmarks; ability to optimize portfolios for duration and convexity matching; strong leadership and stakeholder engagement across investment, actuarial, and risk teams.
  • Proven ability to establish and maintain strong relationships with peers and key partners throughout the organization and in their external, professional networks.

Familiar with full spectrum of geographic and credit risk demographics: IG, HY, and Distressed; NA, EMEA, APAC; Developed or Emerging Markets.

Technical Skills Covering:

  • Multi-Asset (total portfolio) Total-Return Presentation and Public Market Benchmark Selection
  • Relative-Spread, Relative-Yield, and Relative-Market/Index Return Comps (Alts-Benchmarks)
  • Bond-Factor Analytics (and to a lesser extent, Equity-Factors)
  • Duration-Adjusted Return Modeling
  • Portfolio Hedge Attribution: Global Asset-Country and FX Risk; Key-Rate Risk: Default Risk

The Ideal Qualifications

  • Master’s degree in STEM, Finance, Quantitative Analytics, or MBA; CPA or actuarial credentials for ALM depth a plus.
  • CFA, CIPM or equivalent designation strongly preferred; CAIA or FRM a plus.
  • Deep familiarity with Global Investment Performance Standards (GIPS®); experience managing GIPS verification and composite construction for liability-driven portfolios.
  • Proven ability to implement automation for performance and ALM reporting; experience with data governance and integration of liability projections into performance dashboards.
  • Experience configuring, and testing platforms integrated across the investment ecosystem, such as Performance Engines (SS&C Advent Geneva/APX, Eagle Performance, Clearwater Analytics), Portfolio Management and IBOR Platforms (BlackRock Aladdin, SimCorp Dimension, Charles River IMS), ALM & LDI Tools (Bloomberg PORT, proprietary actuarial systems, Beacon), and Instrument Cashflow and CP-Credit Risk Modeling Services (Intex, Moody’s, S&P).
  • Experience implementing BlackRock PBOR

Experience with majority of investments or instruments in: Gov & Corporate Debt, Bank Loans, PE Sponsor and Non-Sponsored Mid-Market Loans and Private Credit, Commercial & Residential Real Estate Debt, Consumer/Retail and Real Estate ABS, Structured ABF, Structured Credit, CLOs/CDOs, Municipal Bonds, Private LP’s, Direct-PE.

Technical Skills Covering:

  • Private Equity & Equity-Pacing Models
  • Cash-Weighted Returns (IRR and realized-CF holding-period yield)
  • Capital-Multipliers (for closed & evergreen portfolios/private-alts strategies)

#LI-LC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Suitability Principal
✦ New
🏢 Massmutual
Salary not disclosed
Springfield, MA 1 day ago

The Opportunity

MML Investors Services is looking for a Suitability Principal who understands the needs of our sophisticated financial advisors and their staff. The principal is responsible for managing time-sensitive and frequently escalated cases with confidence and professionalism, consistently prioritizing the needs of our advisors and their clients. Other functions Advisory Operations and Cashiering. Furthermore, you will conduct back-office reviews of complex, high risk brokerage money movement transactions for accounts clearing through National Financial Services. In this role you will demonstrate accountability, agility, and strong business acumen along with courage, even in the most difficult situations. Strong collaboration with our peer teams throughout the broker dealer is also critical to your success.

The Team

As the Broker-Dealer (BD) and Registered Investment Advisor (RIA) arm of MassMutual’s Wealth Management organization, we have grown significantly over recent years. This will remain among our top strategic pillars. To best align and support this growth, we have segmented the service and operations facets to exclusively support our top-tier advisors. Branded Society 1851 Wealth Management, our strategy includes growing and retaining our experienced advisor population through MassMutual agencies across the country. We aim to support our advisors with white glove, comprehensive service to help them expand and scale their practices. Our culture embraces a team mentality and thrives on effective collaboration, strong business acumen, and a laser focus on eloquent and detailed communication. The team of about 20 associates, both FINRA-licensed and unlicensed, executes on daily back-office operations aimed at enhancing the advisor experience.   

The Impact

The In Force team will deliver education and drive readiness in an ever-changing, fast paced environment. You must ensure the team is well positioned to support the day-to-day execution of often complex securities transactions and delivering strong individual production results. Additionally, you will provide exceptional service to advisors and their staff while also contributing to strategic ‘Making it Easier’ initiatives. The ideal candidate must demonstrate strong communication skills along with the ability to learn, adapt, all while being the ‘go-to’ for a talented and dynamic team.

The Minimum Qualifications

  • FINRA Series 7 & 24 required at time of application

  • 3+ years MMLIS experience and / or 4+ years' experience with Brokerage/ Money Movement transactions

  • High School Diploma/GED/HiSET

  • Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators

  • Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the Springfield office

The Ideal Qualifications

  • Over 5 years of MMLIS experience  

  • 1+ year experience coaching/mentoring

  • Bachelor’s degree

  • Self-starter that can make prudent, risk-based decisions with autonomy

  • Knowledge of the MassMutual career agency system and sales processes

  • Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents

  • Superior written & verbal communication skills

  • Effective and proven ability to coach and mentor

  • Demonstrated ability to deliver high-quality results on time while being able to multitask and shift work efforts as business needs require

  • High degree of ownership, superior attention to detail, willingness to embrace continuous improvement opportunities and challenge the status quo

  • Strong understanding of BD/RIA operational platforms and workflows

  • Abreast of industry rules and regulations

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the MMLIS In-Force Operations Team

  • Focused one-on-one meetings with your manager

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Research & Resolution Consultant
✦ New
🏢 Massmutual
Salary not disclosed
Springfield, MA 1 day ago

The Opportunity

We’re looking for a detail oriented, self-motivated individual to join our growing team as a Research & Resolution Consultant. As a Research & Resolution Consultant you’ll be responsible for managing a workload of different cases that will require research and problem solving to determine if the client was harmed by the error and what course of action can be taken to make the client whole. We support many organizations across the firm as well as other areas in MassMutual that will require effective communication as some cases will involve upper level management both at the Home Office as well as in the field. This is a fast-paced environment as we deal with time sensitive issues that require immediate attention.

The Team

We are a team with a unique opportunity given we see any and all operation errors that has a direct impact on the end client. On multiple occasions we have identified a process gap through trending of cases and worked with the team who owns the process, to update the workflow to fill the gap. We have people from many backgrounds and encourage out of the box thinking to come to a solution to each case. As a team, we pride ourselves in creating the best service experience possible in order to repair the relationship between client, rep, and MMLIS by getting to the root cause of the error that took place to fix anything that went wrong and make sure the account is in good standing for the future.

The Impact

As a Research & Resolution Consultant, your responsibilities will include, but not be limited to the following:

  • Performing research and analysis to support business operations and present finding to managers
  • Develop solutions through root-cause analysis of complex issues and escalations related to Broker/Dealer business
  • Identify opportunity to enhance and update workflows, procedures, and policies and determine best practices with some direction
  • Make level appropriate decisions while weighing business risk and customer service, and document justification of exception processing
  • Utilize problem solving toolkit to identify trending and demonstrate the ability to provide countermeasures to enhance the client experience and integrate the ease of doing business philosophy into operations
  • Analyze trading activity of registered representatives through research and execution of trades to correct errors made by registered representatives and internal business partners
  • Work with legal and compliance, peers, management to carryout processing of legal orders and regulatory requests, and Customer Relations requests on customer complaints

The Minimum Qualifications

  • HS Diploma or equivalent
  • 3+ year MMLIS experience and / or 5+ years' financial services experience
  • Series 7 & 24 required at time of application
  • 1+ year experience with Microsoft Office Suite
  • Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

  • Bachelor’s Degree
  • 7+ years of financial services industry experience
  • Highly collaborative team player with extraordinary attention to detail

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Research & Resolution Team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
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