Information Technology For Development Jobs in Hilliard Ohio

Candidates must be U.S. Citizens or Green Card holders ONLY.

Location: Columbus, OH (must live locally or be willing to relocate)

ComResource is looking for a Senior Full-Stack Engineer to join our high-performing agile development team. In this role, you’ll work across all layers of complex software applications, contributing both as a hands-on developer and a collaborative team member.

As a senior engineer, you will lead key initiatives, help define engineering best practices, and support your peers through complex technical challenges. You’ll be the go-to expert for critical features and components, playing a central role in delivering technology solutions that are safer, more efficient, and more cost-effective.

Key Technologies: Java, Spring Boot, JavaScript/React, REST APIs, Cloud platforms (AWS preferred)

Essential Duties & Responsibilities:

Software Development

• Develop high-quality software features and components that integrate into complex solutions.
• Write code that is well-structured, readable, maintainable, testable, and performant using standard software craftsmanship techniques.
• Participate in sizing decisions and complexity evaluations for initiatives.
• Pair with other engineers and apply clean-code practices to produce high-quality work.

Testing & Quality Assurance

• Create comprehensive testing strategies, including performance, security, regression, and automation testing.
• Develop unit, integration, and automated acceptance tests based on requirements.
• Build automated tests for both positive and negative scenarios.
• Utilize test-driven development (TDD) to guide implementation and coach peers on TDD and testing best practices.

Data Management, Infrastructure & Integrations

• Define data storage and access strategies and make informed design decisions using knowledge of data modeling, storage, and transmission.
• Apply basic ML and data analytics understanding to maximize business value through data transformation.
• Design system integration strategies leveraging cloud and managed services.
• Utilize infrastructure-as-code concepts to design reusable modules, support container orchestration, and assist with data migration.

Operations

• Build highly dependable features and systems using operational best practices such as monitoring, logging, metrics, and system-health visibility.
• Advocate for and contribute to deployment automation and operational excellence.
• Manage build pipelines and write code to collect, monitor, and display key metrics.

Security & Compliance

• Develop software with a security-first mindset using knowledge of security protocols, secure coding techniques, and protection of sensitive information (including PHI).
• Proactively identify and mitigate potential security threats.
• Implement basic security safeguards and leverage threat modeling for system-level security.

Product & User Experience

• Build features with a strong focus on usability and user experience.
• Enhance user-facing applications, create reusable interaction patterns, and support UI/UX best practices.
• Translate design goals into functional, user-facing implementations.
• Address technical and design debt based on priority and impact.

Requirements & Design

• Collaborate with stakeholders to understand business context and communicate technical considerations.
• Write detailed technical stories that translate business needs into clear, actionable specifications.
• Apply architectural guidance to new challenges and make cost-effective feature design decisions.

Required Skills & Experience:

• Minimum of 6 years of professional software engineering experience
• Highly motivated, self-driven, and technically inquisitive, with a strong desire to learn and grow.
• Proficiency in one or more server-side programming languages (Java and Spring Boot preferred).
• Experience with one or more client-side programming languages (JavaScript and React preferred).
• Hands-on experience developing, deploying, and supporting REST services and microservices.
• Familiarity with cloud platforms for storage, compute, and infrastructure as code; experience with Kubernetes and AWS is preferred.
• Knowledge of relational and non-relational databases, along with messaging systems.
• Ability to positively influence team outcomes—mentors peers, contributes to decision-making, and drives innovation.
• Strong collaboration skills with business stakeholders; experience proposing product features to enhance product value is a plus.
• Excellent written and verbal communication skills.
• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT, or a related field; equivalent work experience will also be considered.

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.

Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.

With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.

About the Role

This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.

If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.

Key Responsibilities

• Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
• Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
• Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
• Strategically map accounts to identify growth opportunities and deliver measurable business impact.
• Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
• Develop deep, enduring customer relationships that foster loyalty and advocacy.
• Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.

Experience & Skills

We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.

Preferred & Required Attributes

• Established relationships with construction executives and project teams in your region.
• True “hunter” mentality with a strong closing instinct.
• Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
• Uncompromising integrity, demonstrated through consistent and transparent actions.
• Positive energy, resilience, and a great sense of humor.
• Advanced stakeholder management and networking abilities across multiple levels of an organization.
• Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
• Highly target-driven, persistent, and adaptable under pressure.
• Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.

We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally:

• Health, dental & vision insurance
• 401(k) retirement plan with 4% employer match
• Paid time off (vacation and sick leave)
• Stock-option grants (for eligible employees)
• Hybrid working arrangement
• Employee Assistance Program (EAP)
• Commuter benefits
• Pet insurance
• Voluntary life insurance
• Voluntary short-term & long-term disability coverage

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Hi,

We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.

Title : Technical Project Manager – Infrastructure

Location : Columbus, OH

Relevant Experience (in Yrs.): 6 years

Detailed Job Description:

Primary Skills

1. Project Planning & Execution

• Develop detailed project plans, schedules, and resource allocations.

• Lead end-to-end execution of infrastructure projects (network, servers, virtualization, storage, cloud, data centres).

• Manage project scope, risks, issues, and dependencies.

2. Stakeholder Management

• Collaborate with cross-functional teams—Infrastructure, Network, Security, Cloud, Database, and Application teams.

• Communicate project status, milestones, risks, and blockers to leadership and stakeholders.

• Coordinate with vendors, procurement teams, and service providers.

3. Technical Oversight

• Understand core infrastructure components:

o Windows/Linux servers

o Networking (LAN/WAN, firewalls, load balancers)

o Virtualization (VMware/Hyper-V)

o Cloud (Azure/AWS/GCP)

o Storage & backup solutions

o Data centre operations

• Support solution design discussions and validate technical feasibility.

4. Compliance & Governance

• Ensure adherence to ITSM processes (Change/Incident/Problem Management).

• Manage documentation, compliance requirements, and audit readiness.

• Ensure security and operational standards are followed.

5. Budget & Resource Management

• Track project budgets, forecast costs, and manage vendor contracts.

• Optimize resource utilization and manage team assignments.

Secondary Skills

• Experience in cloud migration

• Exposure to cyber security initiatives.

• Experience with project management methodologies (Agile, Waterfall, and Hybrid).

• Hands-on experience with tools like MS Project, Jira, Service Now, Azure DevOps.

• Excellent communication, documentation, and stakeholder engagement skills.

• Ability to manage multiple parallel projects with tight deadlines.

Thanks & Regards

Venkatesh Kundurthi

Team Lead || ASCII Group, LLC

Office: (248)-476-7600

Ext. 104; Direct:

38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335

Email:

Website:

Job Summary:

Our client is seeking a Facilities Support Coordinator to join their team! This position is located in Columbus, Ohio.

Duties:

• Respond to and manage facility work orders through a centralized management system, phone, and email
• Ensure timely processing of requests in accordance with service level expectations
• Review, assess, and categorize incoming work orders for proper handling
• Communicate directly with site managers to gather details and provide troubleshooting support
• Coordinate with internal teams and external vendors to resolve maintenance issues
• Monitor multiple service queues and prioritize tasks based on urgency and impact
• Identify and resolve issues within the work order tracking system
• Schedule preventative maintenance, warranty services, and other facility-related activities
• Provide training and guidance to users on submitting and managing work orders

Desired Skills/Experience:

• High school diploma or GED required
• Experience in customer service, administrative support, or similar role
• Familiarity with maintenance or work order management systems
• Knowledge of operations or equipment in a service-based environment
• Interest in continuous learning and professional development

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position is between $21.00 and $30.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

ComResource is hiring a Business Analyst

*must be authorized to work in the US * No, C2C*

Overview

The IT System/Business Analyst plays a critical role in bridging business needs with technical solutions. This position is responsible for translating business requirements into actionable technical specifications, fostering strong relationships with stakeholders, and driving standardized processes across the IT enterprise. The ideal candidate has strong problem-solving skills, a solid understanding of business priorities, and the ability to recommend and implement effective solutions.

Key Responsibilities

• Collaborate with Project Managers across multiple organizations to track progress, identify risks, communicate status, and assess business impacts.
• Maintain accurate project documentation, including project lists, status reports, and budgets.
• Proactively stay current with trends and best practices, leveraging expertise to deliver consistent, standardized, and high-performing solutions.
• Translate business requirements into feasible technical designs, reports, and solutions that enhance productivity and efficiency.
• Engage regularly with business stakeholders to coordinate and communicate project progress, challenges, and achievements.
• Manage requirement changes and ensure alignment with business priorities.
• Partner with Quality Control, Project Managers, and Technical Leads to ensure business acceptance of deliverables.
• Conduct business process analysis, documenting current and future workflows, systems, and requirements.
• Develop use cases, functional models, process flows, and wireframes to support solution design and communication.

Qualifications & Skills

• Ability to clearly communicate complex technical concepts in non-technical terms to business stakeholders.
• Strong IT knowledge and domain expertise in systems being developed or enhanced.
• Excellent collaboration, multitasking, and organizational skills.
• Strong written and verbal communication abilities.
• Experience with Agile practices, including eliciting and refining requirements into user stories.
• Proficiency with Microsoft Word, Excel, PowerPoint, and JIRA.

Education

• Bachelor’s degree in Computer Science, Business, or a related discipline preferred.

Robert Half is partnered with a global organization that is seeking a junior to mid-level Intellectual Property Attorney to support and protect its IP portfolio across multiple product lines. This role partners with senior leadership and cross-functional teams to develop IP strategy, support enforcement and licensing initiatives, and identify portfolio monetization opportunities.

Key Responsibilities

• Support global patent and trademark portfolio strategy and enforcement efforts.
• Conduct IP portfolio evaluations, competitive analysis, and third-party IP reviews.
• Draft and negotiate IP licenses, settlements, and related agreements.
• Assist with IP due diligence for M&A and advise on risk assessment and mitigation.
• Collaborate with internal teams and manage outside IP counsel.

Requirements

• J.D. and admission to practice in at least one state; Ohio admission or eligibility preferred.
• USPTO registration or eligibility required.
• Degree in science or engineering (mechanical or electrical preferred).
• Minimum 2+ years of intellectual property experience (law firm or in-house).
• Experience with patents, prosecution, IP agreements, and enforcement support preferred.

This is a unique opportunity to join a forward-thinking global organization where your expertise will directly influence innovation, strategy, and business growth. If you’re looking to take the next step in your IP career and make a meaningful impact in a highly collaborative, fast-paced environment, we’d love to connect with you. Apply today to learn more about this confidential opportunity.

We are seeking a highly organized Junior Business Analyst. In this role you will be responsible for supporting budget development, analysis, reporting, and information management. This is an onsite role and based in Raymond, OH.

Responsibilities:

• Assist with data processing and data clean up within internal systems.
• Coordinate meetings with cross functional partners.
• Prepare and distribute documents/emails.
• Organize and add internal data and documents.

Requirements:

• Minimum 1 year of experience as a Business Analyst or related field.
• Must be proficient with Microsoft Suite (Excel, PowerPoint, SharePoint, etc.)
• Prior experience with SAP BPC (Business Planning and Consolidation) or similar applications/tools.
• Strong communication skills and ability to multi-task.
• Familiar with working independently and within a team.

Type: Contract

Location: Columbus, OH Metro Area

No 3rd party agencies or C2C

Senior Associate, Business Transformation

Location: Greater Columbus, Ohio

About the Opportunity

We are partnering with a fast-growing, global organization to find a Senior Associate, Business Transformation for a highly visible team focused on improving key business processes across the company.

This team operates like an internal consulting group and partners across functions to solve problems, improve workflows, support systems-related initiatives, and help the business scale more effectively.

This is an excellent opportunity for someone with strong analytical ability, business curiosity, and a process improvement mindset who wants broad exposure, meaningful work, and long-term growth. The right person will be able to think through ambiguity, stay organized, communicate well, and contribute in a fast-moving environment.

Why This Opportunity Stands Out

• Opportunity to learn from an experienced, high-performing team
• Strong exposure to business operations, systems, and cross-functional initiatives
• Fast-growing company with meaningful career growth potential
• Visible role with direct involvement in important business projects
• Strong benefits package, including:
• Comprehensive medical, dental, vision, life insurance, and more
• 10 holidays
• 5 weeks of vacation
• 401(k) match
• Several additional incentives
• Compensation: $70k to $105k base salary (if interested but you need more to consider, just let me know and I will ask.

What You'll Do

• Support business process improvement projects across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
• Help plan, coordinate, and execute cross-functional initiatives
• Build and maintain project schedules, milestone trackers, meeting documentation, process maps, standard operating procedures, and role/responsibility documentation
• Assist with current-state assessments, future-state process design, root cause analysis, and implementation planning
• Gather information from stakeholders, organize findings, and help translate business needs into actionable next steps
• Support improvements tied to enterprise systems such as Oracle or SAP
• Prepare reports, dashboards, status updates, presentations, and analysis to support decision-making
• Help identify process gaps, workflow inefficiencies, and opportunities for simplification or automation
• Participate in working sessions and help keep projects moving forward across multiple stakeholders
• Contribute to training, documentation, and change adoption efforts as needed

What We're Looking For

• 2 to 4+ years of relevant experience in business analysis, consulting, project coordination, operations, finance transformation, process improvement, supply chain, or related work
• Strong analytical and problem-solving skills
• Ability to operate effectively with limited structure and shifting priorities
• Strong communication skills and comfort working with a range of stakeholders
• Organized, proactive, and able to manage multiple priorities at once
• Curiosity, initiative, and a desire to learn quickly
• Strong attention to detail and follow-through
• Bachelor's degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, computer science, or a related field

Preferred Qualifications

• Exposure to business process improvement, transformation, operational excellence, or internal consulting work
• Experience with Oracle, SAP, or other enterprise platforms
• Familiarity with Excel, Power BI, or other reporting and project coordination tools
• Exposure to manufacturing, custom product environments, or complex business operations is helpful
• Interest in artificial intelligence tools and how they can improve workflows is a plus

Ideal Profile

This role is well suited for someone who is bright, adaptable, and eager to grow. You do not need every answer on day one, but you should know how to think through a problem, ask smart questions, and help create structure where little exists. You should be comfortable in a fast-paced environment and excited by the chance to take on visible, meaningful work.

Interested?

Please apply today for consideration as interviews are currently being conducted.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.

As one of the fastest-growing IT companies in the Midwest, EasyIT inspires and enables central Ohio businesses to leverage technology to drive phenomenal business results. We are passionate about building a creative, entrepreneurial, and progressive work environment where all employees are empowered.

About the Position:

As an Account Manager at EasyIT, you will be the driving force behind client success, retention, and account growth. Serving as a trusted brand ambassador and strategic consultant, you will work closely with SMB clients to align their business priorities with the right IT solutions, including servers, networks, and desktops. This is a highly consultative role where your primary focus is fulfilling our mission to "Make IT Easy." You will oversee recurring support agreements, lead regular client meetings, and collaborate seamlessly with our service delivery team. Ultimately, you will act as a dedicated advocate for our clients and a vital relationship builder alongside our technical staff.

Qualifications and Skill Requirements:

• Strong customer service skills, strong written and verbal communication skills
• Ability to communicate value of proposed solutions
• Solid skills in office computing (such as MS Word, MS Excel, websites etc.)
• Financial acumen – experience understanding invoicing and basic financial metrics
• Connectwise PSA and Hubspot experience preferred

Responsibilities:

• Consult with current client partners on IT needs and help them create an IT roadmap and budget for years down the road
• Educate our client partners on IT solutions that will transform the way they do business
• Facilitate high-level discussions with executive teams regarding IT infrastructure and solutions
• Hold Business Reviews on a regular basis for our client partners
• Function as the liaison between the client, operations, and the technical engineers to ensure business-IT alignment and customer satisfaction
• Accountable for client retention and assists with service level tracking and reporting
• Create and manage our internal strategic plan for managed client partners with assigned Virtual CIO teams
• Manage contract renewals and price increases
• Maintain proactive communication with key decision makers
• Work closely with service delivery team to manage customer escalations and trouble tickets

Necessary Abilities:

• Professional oral and written communication skills with a proven track record of executive-level presentation and rapport
• Strong conflict resolution skills. Our partners will come to you with issues, and you must have the confidence to engage the right resources and think strategically to come up with the best path forward.
• Ability to handle and thrive under high pressure situations while adapting to change
• Adaptability: this is a fast moving, dynamic environment -- the ability to adjust to changing priorities is required