Information Technology For Development Jobs in Fullerton, CA

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Title: IT Project Manager

Pay Rate: $70 per hour

Location: Brea, CA, 92821

Duration: Until 02/2027

Type – W2 contract (No C2C)

The PM will lead dynamic project assignments from initial assessment through to completion, by leveraging and coordinating the expertise of diverse disciplines. Craft comprehensive project plans, schedules, and budgets; engage in negotiations with functional managers to secure the right resources and build a team dedicated to achieving project success. Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met. Collaborate with business stakeholders to clarify requirements, ensuring alignment and understanding as needed.

Monitor and track project progress, providing key stakeholders with regular updates to the team to keep them informed of milestones and achievements.

Innovatively address and remove obstacles to enhance team productivity and ensure smooth project execution. Additionally, the IT Project Manager will collaborate within the PMO to support process improvements, foster collaboration, and report on portfolio and organizational metrics for IT.

EDUCATION AND EXPERIENCE REQUIREMENTS: -

• Bachelor’s degree in computer science or related field or equivalent experience
• Proven track record of managing complex projects, typically with 10 years of IT project management experience in relevant industries.
• Advanced Project Management Skills: Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Microsoft Project, JIRA, PPM Pro).
• At Least 10+ years of experience in a Project Management role with global technology projects, must have had hands-on experience Technical IT project management (E.g. Application. Infrastructure), Must have a technical background and the able to interface with business and vendors, PMI Project Management Professional (PMP) certification highly preferred, for global coverage, this candidate would need to be flexible to regularly attend meetings to accommodate Asia, US East Coast and European time zones.

ADDITIONAL REQUIREMENTS (SOFT SKILLS):

• Must be able to lead technical projects with limited direction
• Can conform to shifting priorities, demands, and timelines through strong analytical and problem‑solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Proven ability to bring projects to successful completion through organizational dynamics
• Strong written and oral communication skills
• Strong interpersonal and operational skill sets
• Must be able to learn, understand, and apply new technologies
• Strong customer service skills and focus
• Tenacious, driven, energetic, and demonstrates a high degree of professional integrity
• Strong track record of delivering projects on time, on budget, and within specification
• Ability to organize, delegate, and leverage resources to accomplish objectives
• Ability to manage relationships with internal team members, outside contractors, customer stakeholders, and end users

THE ESSENTIAL JOB DUTIES:

Ability to identify, assess, and mitigate project risks, with a proactive approach to problem-solving and conflict resolution.

Strong leadership & stakeholder management skills with the ability to assemble, manage, and motivate diverse project teams to accomplish project objectives.

Identify project stakeholders, project requirements, and overall timelines, Manage and coordinate with project team to define scope, schedule, budget and risks, Document the communication plan, change management plan and escalation plan, Define team member roles and responsibilities, monitor team performance and ensure project resources receive the training required to perform their duties, Review and manage all changes requests according to the defined change management processes, Lead project meetings, status calls, coordinate project activities and manage stakeholder expectations, Provide regular project status updates including project progress toward achieving the objectives defined in the business case, Ensure the project management software tools are being updated in a timely manner, Provide sign-off for phase and project completion; document project outcome and lessons learned, Direct the activities of multiple global resources dependent upon on the scope of the project.

Shift: (Night) Sun-Thurs - 8pm-4am

Pay Rate: $28/hr- $35/hr (depending on experience)

Qualifications:

• Field Service, Desktop Support, or Device Integration Specialist background
• OS troubleshooting experience (Windows/ Mac)
• Networking knowledge (rack/stack, cabling, network closet setup, etc.)
• Good communication skills, both verbal and written
• Comfortable working in a hospital Emergency Room, Operating Room, etc.

Plusses/ Nice to have

Experience working in a healthcare environment

• Basic understanding of EHR/EMR systems (i.e. Epic, Cerner, Meditech, Allscripts, etc)
• End User support experience (Preferably healthcare providers)

Essential Job Functions:

Provides application support for assigned departments and work groups. Supports the hardware and software environments across all platforms, including but not limited to, application support, hardware support and troubleshooting, and network support and troubleshooting. Works closely with the Applications team assigned to these areas to coordinate and collaborate with various stakeholders, system users, HAIS, and/or vendors to investigate problems and to devise solutions.

Example Tickets:

• Broken LCD screen in a patient’s room in the ER.
• Windows not launching correctly on a device in the Operating Room.
• Epic/ Cerner EHR not running or opening properly, etc.
• (Tier 1-2)

About Cooler Master

Cooler Master is dedicated to providing the best solutions to customers and aims at exceeding customers’ expectations. The three cornerstones of our business philosophy are innovation, speed, and customer satisfaction.

Our headquarters is located in Taipei, Taiwan, and has its own manufacturing facilities in China and Taiwan and we have branch offices worldwide.

A career at Cooler Master provides meaningful opportunities to develop professionally, We're a diverse network of people driven by our shared ambition to shape a better future.

If you are a bright and high-energy professional. Because we look for and recognize individuals who can thrive in a forward-moving environment, and who can infuse our atmosphere with their own commitment to personal and corporate success. We are committed to creating unique and rewarding experiences for both customers and employees. Everyone has common goals and aspires to be their best.

Here, we can learn and grow at the speed of technology

Now is the time to define your future and make it yours too.

Summary

Cooler Master is looking for a Sales PM who understands North American channels, competitors, and market behavior—and can turn insights into real product results. If you’re passionate about PC hardware, product strategy, and cross-functional collaboration, this role puts you at the center of NA business growth.

This role focuses on product strategy, marketing support, and portfolio management to drive business growth in North America.

Key Responsibilities

• Analyze market trends, competitors, and NA channel ecosystems
• Participate in product kick-offs and provide market-based recommendations
• Support new product evaluation and MOQ feasibility
• Align pricing strategies with BU and local CFTs to ensure consistent MSRP and positioning
• Execute GTM launch enablement across retail & online
• Collaborate closely with Global & Regional Marketing to drive execution
• Identify opportunities to replace key competitors and secure product reviews
• Gather customer insights and market feedback and convert into product recommendations
• Ensure Cooler Master visibility is competitive across NA retail/e-commerce channels
• Act as the main interface between BU and NA CFT
• Consolidate channel/CFT requirements and resolve product issues
• Visit strategic distributors / retailers / system integrators
• Track monthly revenue performance and KPIs
• Support portfolio direction aligned with BU strategy

Qualifications

• Experience in product management, channel business, or business development
• Strong understanding of North America retail & distribution ecosystem
• Data-driven, analytical mindset
• Able to drive initiatives with BU teams & cross-regions
• 5+ years of experience in product management, business development, or category ownership (preferably in PC components or consumer electronics)
• Proven track record of driving product success and hitting sales targets
• Strong understanding of DIY PC market, gaming community trends, and channel dynamics
• Familiarity with NVIDIA/AMD GPUs, cooling, chassis design, and workstation usability trade-offs
• Excellent communication, problem-solving, and analytical skills
• Fluent in English; Mandarin is a strong plus

Personal Characteristics

●Product Portfolio Management experience - Product road-map, product life-cycle, product training,

●Experience managing multiple product lines or a portfolio of related products

● Experience in PC systems ,components, server, workstation, consumer electronic, System integration or another fast innovative field

● Experience managing live games, web/social/mobile experiences, and customer-centric software streaming and services

● Proven business acumen with strategic and analytical capabilities, using data to inform strategic and business decisions

● Enjoy planning and managing complex projects and initiatives that align with company vision

● You are a strategic thinker and a proactive problem solver and you find ways to cohesively support employees and business drivers.

● Ability to collect and analyze data, conduct field research and recognize trends

● Comfortable with collaborating in cross-functional teams

● Handles problems and acts on their own initiative without being prompted.

Position Details:

• Employment type: Full Time
• Base Salary: DOE.
• Yearend Bonus
• Location: City of Industry

MANUFACTURING PLANT IN ANAHEIM CA IS LOOKING FOR A DIRECTOR OF PROJECT MANAGEMENT. LOOKING FOR SOMEONE WHO CAN EXECUTE ON PROJECTS FROM START TO FINISH. SOMEONE WHO CAN LEAD AND DEVELOP A TEAM AS WELL

SALARY RANGE: $120K-$130K

Director of Project Management

Reports To: VP of Project Management & National Service

Position Summary

The Director of Project Management leads enterprise project strategy, governance, and execution. This role ensures alignment of strategic initiatives with business objectives and drives consistent, on-time, on-budget project delivery. The Director establishes standardized processes, reporting structures, and performance metrics to mitigate risk, maximize ROI, and ensure stakeholder satisfaction.

Key Responsibilities

Strategic & Portfolio Leadership

Define and execute enterprise project management strategy.

Align project portfolios with corporate priorities.

Oversee portfolio health, risks, dependencies, and escalations.

Provide executive-level reporting and performance visibility.

Governance & Process

Establish and maintain SOPs for project intake, prioritization, and team assignment.

Implement dashboards and standardized reporting frameworks.

Ensure compliance with internal policies and industry standards.

Financial & Resource Management

Oversee multimillion-dollar project budgets and forecasting.

Drive cost control and financial accountability.

Optimize resource planning across departments.

Stakeholder & Team Leadership

Deliver weekly updates to executive and board stakeholders.

Lead, mentor, and develop Project Management Team Leads.

Foster accountability, collaboration, and continuous improvement.

Qualifications

Bachelor's degree in Business, Project Management, or related field (Master's preferred).

10+ years of project/program management experience.

5+ years in senior PM leadership.

Strong financial acumen and executive communication skills.

Experience managing large-scale, cross-functional initiatives.

Preferred Certifications

Project Management Institute PMP

Project Management Institute PgMP

GIS Route Analyst

Position Summary

The GIS Route Analyst reports to the Logistics Manager and is responsible for designing, optimizing, and implementing routes across Athens Services' municipal service areas in the greater Los Angeles region. Using GIS platforms and route optimization software, this role transforms spatial and operational data into efficient route plans that reduce costs, improve service quality, and support contract compliance across multiple lines of business. The GIS Route Analyst works from a centralized office location with travel to division sites for field observations, data validation, and coordination with operations teams.

Essential Responsibilities

Route Design & Optimization

• Design, build, and optimize routes across all lines of business — residential collection, commercial front-load, roll-off, back yard service (BYS), and street sweeping — using RouteSmart, Descartes, or comparable route optimization software.
• Develop dynamic daily route plans for on-demand service lines including roll-off container delivery/pickup and bin/cart equipment replacement operations.
• Plan and optimize multi-vehicle coordinated routing for operations that require sequenced vehicle timing, including scout operations (staging equipment ahead of main collection vehicles) and Back Yard Service (BYS) operations (coordinating smaller service trucks with centralized mother truck staging locations to minimize downtime across the fleet).
• Perform spatial analysis including geocoding, network analysis, buffer analysis, and service area mapping to support route planning decisions.
• Create and maintain accurate digital route maps, service day assignments, route sequence plans, and disposal trip routing.
• Analyze route performance data (stops, lifts, tons, miles, disposal trips, shift times) to identify optimization opportunities including load consolidation and service day rebalancing.
• Implement route changes into the system of record (Soft-Pak) and driver-facing tablets (MobilePak), ensuring data accuracy and operational readiness.
• Support new contract implementations, service area expansions, barrel conversion deployments (e.g., 2-stream to 3-stream, SB 1383 compliance), and service day changes requiring municipal coordination and approval.

Data Analysis & Reporting

• Collect, interpret, and analyze logistics data including route efficiency metrics, asset utilization, and service performance indicators.
• Develop and maintain GIS databases, shapefiles, and geospatial datasets to support routing and operational analysis.
• Prepare reports and visual presentations on route performance, recommending process improvements to leadership and operations teams.
• Establish and monitor key performance indicators (KPIs) to measure routing accuracy and operational efficiency.

Cross-Functional Collaboration

• Partner with division operations teams to coordinate route implementations, communicate changes to drivers, and resolve service issues.
• Work with billing and revenue teams to ensure route data accuracy supports proper customer billing and account reconciliation.
• Coordinate with IT and software vendors on system integrations, data feeds, and technology enhancements.
• Track and manage project assignments, milestones, and deliverables using project management platforms ( or similar) to maintain visibility and accountability across concurrent initiatives.
• Conduct field observations at division sites to validate route designs, assess real-world conditions, and gather driver feedback.

Required Qualifications

• Experience: 2–5 years of experience in GIS analysis, route optimization, logistics planning, or a related analytical role.
• Education: Bachelor's degree in GIS, Geography, Urban Planning, Logistics, Supply Chain Management, or a related field.
• GIS Proficiency: Hands-on experience with ArcGIS, QGIS, or comparable GIS platforms including spatial analysis, geocoding, and map production.
• Route Optimization Software: Experience with route planning tools such as RouteSmart, Descartes, Roadnet, or similar platforms.
• Data Analysis: Strong proficiency in Excel for data analysis; experience with Tableau, Power BI, or similar visualization tools preferred.
• Communication: Ability to communicate technical findings and route recommendations to non-technical stakeholders including operations managers and drivers.
• Driver's License: Valid Class C Driver's License with acceptable driving record.

Preferred Qualifications

• Experience in waste management, solid waste collection, or environmental services industry.
• Familiarity with waste management ERP systems (Soft-Pak or similar).
• Experience with GPS/telematics platforms (Samsara, Verizon Connect, or similar) for building route baselines, monitoring post-optimization route adherence, and analyzing driver behavior patterns.
• Familiarity with on-vehicle camera systems (Samsara, 3rd Eye, Waste Vision, or similar) for reviewing stop-level service footage, verifying pickup locations, and conducting time studies on equipment service times.
• Knowledge of municipal contract requirements, service area management, and regulatory compliance (e.g., SB 1383).
• Experience with parcel-level data audits and account reconciliation to ensure routing accuracy and billing alignment.
• Database querying experience (SQL) for extracting and analyzing operational data.
• GISP certification or equivalent professional GIS credential.

Physical and Environmental Demands

• Frequent sitting and use of computer-based tools and GIS software for extended periods.
• Occasional standing, walking, and travel to division site locations for field observations and meetings.
• Occasional exposure to environmental factors such as noise, dust, or outdoor weather conditions during site visits.
• Capability to perform the physical requirements of the role with or without reasonable accommodations.

Benefits

• Comprehensive benefit package: Medical, Dental, Vision
• 401K with Profit Sharing and Company Match
• Employee Assistance Program
• Life Insurance
• Paid Vacation and Sick Time
• Recognition Programs
• Professional Development and Learning Opportunities

“We create happiness.” That’s our motto at Disney Experiences. At Disney, you’ll help inspire magic by enabling our teams to push the limits of entertainment and create innovative built environments. You will collaborate to develop ideas/thoughts into physical reality! The Architecture & Facilities Engineering (A&FE) team is looking for a Staff Mechanical Engineer to support the development and sustainment of projects we support throughout the Disneyland Resort. Our department supports a wide range of project types including Attractions, Maintenance, Foods, Merchandise, and Entertainment. Projects range from minor renovations to new facilities. You will also support immediate response efforts with reactionary projects.

You will act as the Staff Mechanical Engineering Owner’s Representative with technical expertise for mechanical engineering issues, design management of in-house and outside resources, code compliance, Disney design standards, documentation, specifications, and life cycle cost analysis for best value. This role also involves close collaboration with other engineering disciplines and multiple Disney project teams including FAM, WDI, Entertainment, and Operations.

You will report to the Senior Manager for MEP Engineering with DLR Architecture & Facilities Engineering.

What You Will Do

• Act as Owner’s Representative on projects from concept through construction at the Disneyland Resort.  Project types will include shops, rides, hotels, shows, maintenance facilities, and nearly any built facility and area development found on our property.

• Manage the design and development of contract documents of projects with in-house and outside resources to meet project scopes, schedules and budgets.

• Develop concepts and Request for Proposals (RFP)s.

• Attend, participate, and problem solve during site visits from concept through construction.

• Review drawings and specifications and ensure that all projects are designed and executed to applicable codes and statutes

• Work with stakeholders to provide civil engineering resources to develop project scope including design, planning and code compliance for estimation and feasibility.

• Resolve design issues creatively and thoroughly coordinating design with other disciplines.

• Develop clear technical analyses and recommend frameworks to inform executive review and approval.

• Partner with internal teams to develop, maintain, communicate, and enforce Walt Disney Company design guidelines, standards, master specifications, and details.

• As the owner's representative, you'll review with a focus on constructability, efficiency, and long-term maintainability.

• Liaison with City officials and external agencies to ensure project scope and implementation is coordinated and compliant with external requirements.

• Research Record Drawings in Disneyland Archives.

• Perform field work to investigate and assess mechanical related infrastructure in the Resort.

• Independently review new and existing design drawings and calculations.

• Review shop drawing submittals and respond to vendor requests for information per Resort standards.

• Coordinate design activities and monitor field installations and demolition work that comply with specifications and code requirements.

• Perform reviews of existing infrastructure: propose upgrades and replacements, present findings and recommendations.

• Serve as Engineer of Record on assigned projects, including signing and sealing construction documents when required.

• Design with focus on constructability, efficiency, and long-term maintainability.

• Expedite the receipt of sample submittals required for final design approval.

• Participate in weekly design coordination meetings and prioritize items to minimize schedule impacts.

• Assist Project and Design Managers to resolve design compliance issues relating to Projects requirements. Validate that all Item Specifications are consistent with products installed before archiving manuals.

• Support Executive Design Reviews by contributing technical content, analysis, and coordination as requested by Project or Design Management.

What We Look For

• 10+ years of experience in mechanical engineering design, HVAC/DX/VRF/CHW applications, central plant development and operational guidance, hydraulics, hydronics, compressed air, overall kitchen designs and implementation.

• Ability to support project partners in procurement and construction.

• Experience with AutoCAD, Revit, ACC, and other engineering-based software.

• Working knowledge of both National and Local Standards and Codes.

Required Education and Licensure

• BS Mechanical Engineering or related field from an ABET accredited university.

• Current registration as a Professional Engineer in the State of California in good standing.

#DXMedia #DXFOS #LI-YW1

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  hiring range for this position in Anaheim, CA is $126,800.00 to $154,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographical region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

SUMMARY

This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.

RESPONSIBILITIES

• Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
• Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
• Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
• Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
• Prepare service estimates, manage service reports, and support billing and quality documentation processes.
• Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
• Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
• Perform regular safety and compliance audits related to service and facility operations.

QUALIFICATIONS

• Bachelor's degree required.
• Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
• Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
• Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
• Proven customer-facing communication skills with a professional, solutions-focused approach.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency with standard business software; experience with ERP or CRM systems is a plus.

BENEFITS

• Competitive base compensation with performance-based bonus opportunities.
• High-visibility regional leadership role with strong ownership and decision-making impact.
• Blend of hands-on technical work and leadership responsibilities for continued skill growth.
• Opportunity to work directly with customers and advanced CNC technologies.
• Comprehensive benefits package supporting long-term career stability.

Job Title: Operations Manager - Process Automation

Reports to: VP, Operational Excellence

Location: Irvine, CA

About Our Organization

RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.

Job Summary

We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.

The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.

Duties and Responsibilities

• Define KPIs and build dashboards to measure performance and support proactive decision-making.

• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.

• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.

• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.

• Implement processes and systems to reduce chaos and pull operations towards KPIs.

• Be a thought partner to our operations, product, and engineering leaders.

Qualifications

Education/Experience

• Bachelor’s degree, ideally in a quantitative field like engineering, science, or mathematics.

• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.

• Experience operating, building, or otherwise getting your hands dirty to solve the problem.

Skills

• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.

• Thorough and detail oriented.

• Action-oriented and not afraid of solving a problem you’ve never seen before. A self-starter and go-getter.

• Comfortable building models in Excel or writing scripts in Python. Bonus points if you’ve built solutions with GenAI tools.

• Excellent communication skills and an ability to tailor your message to the audience.

• Collaborative and teammate-lifting mindset.

Job Description:

As an Enterprise Account Manager, you will be responsible for driving sales and revenue growth by acquiring and managing DSO client accounts ranging in size from 10 to 50 locations. You will play a pivotal role in building and maintaining relationships with clients, understanding their needs, and ensuring the successful delivery of products or services.

Responsibilities:

• Lead cultivation and management – Coordinate strategies with the Marketing department to create lead generation techniques and follow up processes to maximize conversion rates. Organization and proper data entry into CRM is required.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Continually improves and adjusts sales presentation pitch and material in cooperation with the Marketing department to ensure consistent and up-to-date information on products and offerings.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Sales funnel (pipeline) management
• Sales forecasting
• Strictly follow guidelines for sales channel
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

• Bachelor's degree in business, Sales, Marketing, or a related field (or equivalent work experience).
• Minimum of 3 years in DSO Mid-Market Sales or a related role.
• Dental Industry experience is a plus.
• Strong negotiation and closing skills.
• Excellent communication and presentation abilities.
• Ability to understand and articulate complex solutions.
• Results-driven, with a focus on achieving and exceeding sales targets.
• Familiarity with CRM software and other sales tools.

Logistic Operations Staff

Duration: 1 yr, Contract, W2

Pay: $25 - $32+ an hour

Location: Onsite in Cerritos, CA

Responsibilities:

• Strong customer orientation and strong negotiating skills
• Background in import logistics, global import operations, and Customs Compliance
• Develops and maintains operational plans to include all business requirements of customers
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers
• SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance
• Responsible for developing and enforcing SOP to comply with all local, state, and federal regulations related to shipments and transportation
• Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise
• Reviews KPIs for each business and performance regularly for customer satisfaction
• Performs ad-hoc reporting, as required
• Performs other job-related duties as required

Requirements/Qualifications:

• High School Diploma required, Bachelor's degree preferred & 3+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier)
• Warehouse (WMS) experience preferred
• Strong Excel spreadsheet and PowerPoint preparation skills
• Highly organized with the ability to manage multiple projects while paying close attention to detail
• Bilingual in English and Korean preferred
• Excellent analytical and problem-solving skills
• Great interpersonal skills, with the ability to communicate openly and effectively
• Works well under pressure and has a sense of urgency
• Strong work ethic
• Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.