Information Technology For Development Jobs in Everett, MA

1,274 positions found — Page 10

Corporate Trainer
Salary not disclosed
Quincy, MA 4 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:
The Corporate Trainer at Granite Telecommunications is responsible for designing, developing, and delivering training programs that support employee growth, operational excellence, and company objectives. This role partners with departments across the organization to identify training needs, facilitate engaging learning experiences, and evaluate training effectiveness. The ideal candidate is an enthusiastic communicator with a passion for adult learning, strong presentation skills, and the ability to adapt content for diverse audiences and business units.



Duties and Responsibilities:



  • Deliver and assist the development of training programs for new hire onboarding, leadership development, customer service, systems, and job-specific skills.
  • Collaborate with department leaders to assess training needs and align content with business goals.
  • Facilitate in-person and virtual training sessions using interactive instructional techniques and adult learning principles.
  • Instill knowledge and process techniques for specific business units, facilitating engaging classes, organizing training material and identifying areas of improvement.
  • Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement.
  • Maintain training records and monitor employee participation and completion in LMS or other tracking systems.
  • Support compliance training by ensuring timely completion of mandatory courses and certifications.
  • Assist in the onboarding process by leading orientation programs and coordinating with HR and department leaders.
  • Stay informed about industry trends, new technologies, and best practices in training and development.
  • Provide coaching and support to employees and supervisors to reinforce training outcomes and on-the-job application.

Required Qualifications:



  • Bachelor's degree in education, Human Resources, Communications, or a related field.
  • 2+ years of experience in the telecommunications or technology industry.
  • Excellent presentation, facilitation, and public speaking skills.
  • Strong written and verbal communication abilities with attention to clarity and engagement.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational and time management skills.
  • Comprehensive understanding of all Granite products and services
  • Ability to adapt training styles and content to meet the needs of different learners and teams.

Preferred Qualifications:



  • Experience with learning management systems (e.g., Cornerstone).
  • 2+ years of experience delivering corporate training or adult education programs.
  • Knowledge of instructional design methodologies and e-learning tools (e.g., Articulate, Captivate, Camtasia).
  • Knowledge of training in a telecommunications or technology environment.
  • Experience delivering training to hybrid or remote workforces.
  • Certification in training or instructional design (e.g., CPTM, ATD, or SHRM Learning & Development Specialty Credential).
  • Ability to measure ROI and effectiveness of training programs using data and feedback.
Not Specified
Lead AI Engineer
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 4 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

Job Description


We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:



  • Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
  • Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
  • Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
  • Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.

This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.



Duties and Responsibilities



  • Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
  • Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
  • Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
  • Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
  • Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
  • Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
  • Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
  • Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
  • Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
  • Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources

Required Qualifications



  • Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
  • 5+ years of proven experience developing and deploying production-grade AI/ML systems.
  • Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
  • Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
  • Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
  • Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
  • Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
  • Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.

Preferred Qualifications:



  • Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
  • Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
  • Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
  • Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
  • Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
  • Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
  • Experience in regulated industries or environments requiring strict compliance and data governance standards.
Not Specified
NetOps Application Automation Engineer Intern
🏢 Granite Telecommunications
Salary not disclosed
Quincy, MA 2 days ago

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.


Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.


Our offices have onsite fully equipped state of the art gyms for employees at zero cost.


Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.


We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.


Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.


Granite was recently named One of Forbes Best Employers for Diversity.


Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.


If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.


EOE/M/F/Vets/Disabled

General Summary of Position:


Granite is a leading provider of managed security and networking platforms. The NetOps team supports a wide range of technologies and services including Fortinet SD-WAN, Palo Alto, Cisco, and Juniper. Within this team, the Application Automation practice focuses on improving operational efficiency and scalability through scripting, automation, and tool development. This position plays a key role in supporting large enterprise environments by developing automation frameworks, streamlining complex deployments, and reducing manual intervention in day-to-day operations. Responsibilities include solution design, automation development, support for new product rollouts, Tier 3 escalations, and collaboration with engineering teams to build repeatable, efficient processes.



Duties and Responsibilities:



  • Design, develop, and maintain automation scripts and tools to support network deployments, configuration management, and troubleshooting.
  • Collaborate with engineering and operations teams to identify repetitive tasks and build automated solutions to reduce manual workload.
  • Support new technology rollouts by creating scalable deployment frameworks and configuration templates.
  • Respond to Tier 3 technical escalations, particularly those involving process inefficiencies, integration challenges, or repeat issues solvable via automation.
  • Research and test emerging network automation technologies to improve toolsets and practices.
  • Document automation procedures, scripts, and best practices for operational consistency and knowledge sharing.
  • Ensure all automated solutions align with security and compliance standards.
  • Participate in audits and reviews to ensure reliability and maintainability of automation systems.


Required Qualifications:



  • Bachelor's degree in computer science, Network Engineering, or a related field.
  • Proficiency in scripting languages such as Python, Bash, or PowerShell.
  • Strong understanding of APIs, network configuration models (e.g., NETCONF, RESTCONF), and configuration automation tools (e.g., Ansible, Terraform).
  • Experience supporting enterprise-grade networks, preferably in a service provider or managed services environment.
  • Demonstrated ability to troubleshoot complex network issues and implement automated solutions.
  • Excellent communication and documentation skills
internship
Associate Director, Global Medical Affairs
Salary not disclosed
Boston, MA 3 days ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development, Medical / Legal / Regulatory (MLR) Review, Medical Affairs (MA) Operations & Excellence, etc. This role also serves as both Client Manager and Project Manager for these projects. Additionally, this individual will be part of the MA leadership team that will support development of MA strategies, solution offerings, technology / innovation, and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources, including both full-time employees and consultants.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Project & Client Management

  • Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
  • Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
  • Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.

Medical Affairs Strategy & Leadership

  • Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
  • Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
  • Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
  • Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
  • Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.

Operational Excellence & Innovation

  • Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
  • Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
  • Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.

Cross-Functional Collaboration

  • Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
  • Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
  • Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.

Team Development & Management

  • Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
  • Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
  • Promote knowledge sharing and best practices across teams and projects.

Client Servicing & Relationship Management

  • Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
  • Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
  • Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Expectations Of The Job

  • Hours: Monday-Friday, 40+ Hours/week
  • Travel: Up to 25%.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Medical / Scientific degree, PharmD, MD, PhD, etc.
  • 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
  • Demonstrated experience with project management, including vendor and / or technology management
  • Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
  • Results driven and team-oriented, with the ability to influence outcomes as necessary
  • Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
  • Exceptional attention to detail and communication skills
  • Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
  • Ability to communicate and interact effectively with clients
  • Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus

Physical/Mental Demands And Working Environment

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Not Specified
Associate Director of Member Engagement & Enablement
Salary not disclosed
Boston, MA 2 days ago

Associate Director of Member Engagement & Enablement


Associate Director of Member Engagement Enablement

1) deeply understand our members

2) set our member engagement and experience strategy, including the measures of performance that drive value, both enterprise-wide and for key strategic initiatives

3) provide the support, guidance and insights to help the business achieve those levels of performance;

4) partner with enterprise technology to build and manage the next generation of member engagement capabilities and infrastructure; and

5) operationalize our member engagement programs by coordinating across clinical, service, analytics, marketing, enterprise technology to deliver seamless member engagement interventions that produce measurable impacts and resonate in the market.


Reporting to the Vice President of Member Engagement, Experience, and Advocacy, the Director of Member Engagement Enablement is responsible for supporting the team’s charter by delivering on the 4th pillar. This person will partner deeply with enterprise technology to help scope, design and build the next generation of our consumer engagement infrastructure, leveraging the insights and needs of the entire MEEA team – especially member engagement programs and consumer research and performance measurement – as well as those of the broader organization to helps us advance our core member engagement-driven strategic imperatives, which includes member navigation.


Key responsibilities include:

  • Lead the consumer experience and engagement ‘enablement’ strategic portfolio project work project:
  • Be the day-to-day business lead for the staged build of our core member engagement operational data platform
  • E.g. ensure the phasing aligns with our strategic business needs and use cases, aware of interdependencies with other projects, vendors and partners in their own phases of development
  • E.g. ensure all business use cases and needs across the organization are understood, represented and included for prioritization and then explaining the business rationale behind prioritization decisions to all stakeholders
  • Be the day-to-day business lead for our email/SMS
  • Design and advance future consumer engagement enablement strategic projects
  • In support of our current and developing member engagement programs, and in partnership with the Associate Director of Member Engagement Programs, lead the work to ensure seamless data flow and integration across various engagement platforms including but not limited to CRM, omni-channel communication orchestration engines, and analytics platforms.
  • Evaluate and consider emerging tools such as (AI, personalization engines, CRM/CMS innovations) for relevance and scalability
  • For example, partner with the Associate Director of Member Engagement Programs and colleagues in Performance Measurement and Improvement (PMI) and Health and Medical Management to evaluate new machine learning and CenAI algorithms/tools that identify key points on members’ clinical journeys, the most impactful opportunities for navigation/guidance/intervention and how to prioritize across multiple clinical pathways when a member has multiple conditions, as well as factoring in other key interactions with BCBSMA to maximize relevance, strengthen our relationship with the member and increase the impact of engagement.
  • Champion and prioritize AI, automation and self-service functions across all relevant domains and purviews above.


Qualifications:

  • Bachelor’s degree required
  • Minimum 10 years of experience in health-related technology roles, with a strong preference for health plan experience and the deep understanding of health plan core technologies, data structures, formats and uses (for BCBSMA this means working knowledge and/or use of: DAL/CAR, RTMS, EDI, EAH, MSST and Data warehouse
  • Preferred areas of specialization include (but not limited to): consumer experience and/or digital and marketing technologies; health plan analytics and performance measurement (actuarial, consumer experience, provider performance)
  • Deep understanding of the marketing, service and CX technology landscape, including CRM, and email/SMS tools, and customer data technologies.
  • Familiarity with agile methodologies and experience embedding agile practices in business teams
  • Experience with corporate strategy and portfolio processes
  • Strong technical expertise and acumen, with a demonstrated ability to deliver business value through technology
  • Proven track record of delivering business-focused results through cross-functional partnerships across a matrixed organization
  • Ability to generate trust, influence, and build alliances with dependent stakeholders and business partners.
  • Excellent leadership and staff management skills
  • Experience communicating and visualizing complex and abstract concepts as well as story-tell to all levels/knowledge-levels in a way that resonates.
Not Specified
Director, Cash Center of Excellence (CoE)
✦ New
Salary not disclosed
Boston, MA 1 day ago

Director, Cash Clearing Center of Excellence (CoE)

Insurance General Account Portfolios

Full-Time

Boston, MA or Springfield, MA

The Opportunity

We have an exciting transformational opportunity for a Director, Cash Clearing Center of Excellence (CoE), managing the end to end cash processing within the Insurance General Account Portfolios.

The position will report to the Investment Management Operations within Investment services. In this role, you will work with key stakeholders including affiliated and third-party asset managers, third-party administrative service providers, controllership organization, and the investment management leadership team. You will be expected to become the subject matter expert in cash services with full ownership and a thorough understanding of the end-to-end model. You must also have the ability to understand accounting requirements, at a high level, related to trade classifications and treatment of assets within Accounting Book of Record  and downstream reporting. You must also be able to analyze and present cash clearing account reconciliation metrics.

The team functions alongside other Centers of Excellence in Public, Privates, Mortgage Loans and Bank Loan Securities and has opportunities to contribute to the development of the Operations organization. This role offers an opportunity to be part of the team enabling administering over $250B of General Account (GA) portfolio operations end-to-end; through partnering with investment management, middle-office data management, and technology teams; actively monitoring exposures; managing risk; and managing a team of specialists. This leadership role will set direction for the team, contribute to the development of the vision, influence refinement of operating model and processes, and be a subject matter expert for operational matters. The Director plays a key role in the execution of projects to scale, automating and streamlining processes within the CoE. An additional critical responsibility is to manage resource planning and capacity analysis to utilize onshore and offshore teams to effectively deliver objectives for the CoE.

The Team

The team you will be managing is located across Boston, Springfield (MA).The team also includes a substantial offshore component.

Investment Operations extends from relentlessly focusing on stakeholder satisfaction, to accelerating the adoption of automated, digital transaction processing and self-service tools. To this end, the team leverages technology and data to both reshape investment operational support and deliver differentiated stakeholder experiences.

The Impact

  • Lead direct teams to monitor cash positions within MassMutual’s investment and accounting book of record
  • Enable the teams to provide seamless operational execution on third party and affiliated managers’ transactions, including cash reconciliations
  • Participate in discussions with critical stakeholders and enablers, including Technology (ETX) to define operating model, enable improvement projects and initiatives, digitizing and automation efforts to improve operational performance
  • Establish and manage the CoE with key operating metrics and utilize an outcome-based performance and efficiency improvement
  • Monitor work queues and ensure critical deliverables are met on time and with quality
  • Lead/Manage multiple business teams across multiple locations
  • Be the escalation / point of contact for the team and for the broader investment management and operations teams
  • Manage external investment managers and related servicers and measure performance using service level agreements

The Minimum Qualifications

  • Bachelor’s degree
  • 8+ years experience in custody, investment operations, finance or accounting

The Ideal Qualifications

  • The ability to lead and manage projects from initiation to completion, ensuring timely and effective execution, and implementing quality management to drive change initiative effectiveness
  • Demonstrated experience developing, leading and managing a diverse team, fostering a collaborative approach and strong partnership with a focus on attracting, developing and retaining talent
  • Proficiency in financial software and project management tools
  • Excellent problem-solving skills, excellent attention to detail, and a numerate, analytical approach are crucial
  • Strong written and verbal communication skills
  • Able to work effectively and collaboratively within a small, dedicated team but also on a large local platform
  • Ability to meet multiple deadlines by leveraging cross-functional teams with little direct supervision
  • Committed to delivering the highest quality work product. Self-motivated, hard-working and operates with a sense of urgency and a strong attention to detail
  • Demonstrated ability to drive process improvement and efficiencies through innovation and collaboration with colleagues and service providers.
  • Experience with cash clearing account reconciliation

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Investment Team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other information platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MM1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
EY-Parthenon - Strategy and Execution - Commercial Strategy - Director - Multiple Locations
$250 +
Boston, MA 2 days ago
Overview

Location: New York, Boston, Chicago, Atlanta, Hoboken, Philadelphia, McLean, Seattle

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.

With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.

Your key responsibilities

As a Director with EY-Parthenon's Strategy and Execution Commercial Strategy practice, you will be a vital member of the team leading and executing strategy development, transactions, and turn-arounds for our clients. You\'ll collaborate with our EY-Parthenon team members to realize improved returns for clients by identifying and unlocking value through improvements in corporate/BU strategy, go-to-market strategy (including digital), commercial operating model, and optimization of the commercial functions (sales, service, marketing, pricing), while minimizing customer disruption. You will identify, define, quantify, and realize sustainable value through revenue enhancement and cost and margin improvement tied to the commercial aspects of the clients’ business. You will also focus on business and practice development as well as developing team members to achieve their career goals.

Skills and attributes for success
  • Project Management – manage project teams comprising of colleagues from across EY-Parthenon to successful project execution.

  • Business and Commercially Driven – work effectively in a fast-paced, exciting environment with strong business acumen to drive value to our clients.

  • Business Development - assist in aspects of pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work.

  • People Development – coach, mentor, and develop team members to enable achievement of their career goals.

  • Building Relationships - Strong working relationships with clients, including influencing, advising, and supporting key decision makers.

  • Innovation – Develop and support thought leadership and intellectual capital.

To qualify for the role, you must have
  • A bachelor’s degree in Business, Accounting, Finance, Engineering, Computer Science, or Analytics and 5 years of related work experience; or a graduate degree and 3 years of related work experience.

  • MBA is preferred.

  • Significant transactions (buy and/or sell side) management consulting experience.

  • Experience in the following:

  • Corporate and/or BU strategy development.

  • Commercial functions (e.g., sales, marketing, customer service, pricing).

  • Go-to-market strategy and revenue synergy design/capture for traditional, digital and hybrid commercial models.

  • Evaluation of market landscape including market size, competition, market trends and resulting commercial implications.

  • Pre-deal strategy including growth assessments (e.g. profitability assessments, clean room, etc.).

  • Experience leading and managing in complex business environments.

  • Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.

  • The ability and willingness to travel and work in excess of standard hours when necessary.

Ideally, you’ll also have
  • A proven record of excellence in a transactions and/or commercial strategy role.

  • Experience gained within another large professional services organization.

  • Knowledge of how to leverage AI tools in a business setting, including Microsoft Copilot.

  • Established networking skills in a relevant industry.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $205,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at


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Not Specified
Head of Enterprise Productivity & Collaboration Tools
🏢 Massmutual
Salary not disclosed
BOSTON, MA 4 days ago
The Opportunity

The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.

The Team

You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.

The Impact:

- Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
- Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
- Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
- Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
- Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
- Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
- Optimize licensing, usage, and cost efficiency through data-driven insights and automation
- Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
- Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
- Lead change management efforts to drive user engagement and maximize ROI from platform investments
- Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
- Manage vendor relationships and external partnerships
- Execute operational strategy with latitude in day-to-day decision-making
- Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
- Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees

The Minimum Qualifications

- Bachelor’s degree in Technology, Business, or related field
- 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
- Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
- Deep understanding of AI technologies and their application in enterprise environments
- Experience leading platform modernization and AI transformation initiatives
- Strong financial acumen with experience managing large-scale budgets
- Exceptional communication, stakeholder management, and strategic planning skills
- Authorized to work in the U.S.

The Ideal Qualifications

- Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
- Familiarity with agile, DevOps, and product management methodologies
- MBA or advanced degree in a relevant field
- Excellent facilitation, collaboration, and change management skills
- Strong financial acumen and data-driven decision-making
- Ability to work across all organizational levels and in complex environments
- Global travel flexibility and self-driven work ethic
- Excellent written and communication skills
- Ability to multitask, solve problems resourcefully, and work well under pressure
- Experience with strategic planning, business development, or stakeholder management

#LI-MC1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
permanent
Design Quality Engineer
🏢 Getinge
Salary not disclosed
Boston, MA 3 days ago


With a passion for life



Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.



Are you looking for an inspiring career? You just found it.



Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.


Position Overview: The Design Quality Engineer will play a crucial role in ensuring the quality and compliance of Paragonix's medical device products throughout the design and development lifecycle. The successful candidate will collaborate closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to drive excellence in design control processes.


Primary responsibilities/authority will include:



  • Design Control Compliance: Implement and maintain design control processes in accordance with applicable regulatory standards (e.g., ISO 13485, ISO 14971, FDA QSR, MDR) to ensure the development of safe and effective medical devices.
  • Risk Management: Lead and contribute to risk management activities throughout the design process, including the identification, assessment, and mitigation of potential risks. Work closely with the R&D team to integrate risk management into the design process.
  • Failure Analysis: Assist in Post-Market Surveillance (PMS) initiatives, including failure investigation, record review, and data trending.
  • Quality Planning: Develop and execute quality plans for new product development projects, outlining quality objectives, deliverables, and verification/validation activities.
  • Design Input and Output:

    • Review and approve design inputs to ensure they are clear, complete, and aligned with user needs and regulatory requirements.
    • Validate that design outputs meet the specified design input requirements.


  • Change Control: Manage design changes by assessing their impact on product quality, ensuring proper documentation, and obtaining necessary approvals.
  • Verification and Validation:

    • Develop and execute protocols for design verification and validation strategies and acceptance criteria.
    • Collaborate with testing teams to ensure thorough testing of product designs.


  • Collaboration: Work closely with cross-functional teams, including R&D, manufacturing, regulatory affairs, and quality assurance, to facilitate effective communication and collaboration throughout the product development process.
  • Regulatory Compliance: Stay abreast of relevant regulations and standards and ensure that product designs comply with applicable requirements. Support regulatory submissions as needed.
  • Continuous Improvement: Identify opportunities for process improvements within the design control system and contribute to the development and implementation of best practices.

Required Qualifications:



  • Bachelor's degree in engineering or a related field; advanced degree preferred.
  • Minimum of 1-3 years of experience in a quality engineering role in the medical device industry.
  • In-depth knowledge of design control processes, risk management, and quality management systems (ISO 13485, ISO 14971, FDA QSR).
  • Strong technical skills related to product quality including VOE translation to Design Specs, Human Factors, CTQ Cascades, Design Characterization, Verification / Validation, Test Method Validation, Process Validation, Inspection Techniques and Statistics.
  • Strong understanding of regulatory requirements for medical devices (FDA, EU MDR, etc.).
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.
  • DFSS or DMAIC Black Belt Certified, ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) certification is a plus.

Other Requirements:



  • Electrical and mechanical background strongly preferred.
  • Experience creating and analyzing charts in Minitab, JMP, or equivalent software a plus.
  • Knowledge of Six Sigma, Lean, SPC, ASQ and/or ISO process controls a plus.
  • Computer proficiency in MS office (specifically Excel).
  • Effective verbal and excellent technical writing skills.
  • Excels at generating and maintaining organized and accurate records.
  • Excellent oral and written communication skills in English.
  • Able to travel domestically and internationally as required (
Not Specified
Product Manager, Global Expansion
🏢 Getinge
Salary not disclosed
Waltham, MA 2 days ago


With a passion for life



Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.



Are you looking for an inspiring career? You just found it.



Paragonix Technologies is a rapidly growing medical device manufacturer which designs, manufactures, and commercializes organ preservation technologies. Our dynamic team is committed to improving the lives of organ transplant recipients by providing advanced technologies to ensure optimal preservation for donor organs on the journey to their ultimate recipients. Our technologies provide preservation and a digital ecosystem for heart, lung, liver, kidney, and pancreas organs. A strong desire for advancing medicine, intellectual curiosity for the field of organ transplantation, and desire to respect the selfless wish of the donor to save the lives of multiple recipients are factors that drive the team every single day.



ABOUT THE ROLE



The Globalization Product Manager will be responsible for supporting the global roll out and localization of our product positioning. This role will have visible interactions in a highly matrixed organization to sales and clinical teams around the world. The role will be responsible for understand unique market conditions and determining optimal market entry strategies.



The successful candidate thrives in a fast-paced environment in which constant ambiguity is viewed as an opportunity for both advancing the field of transplantation and growing professionally. The initial focus of the role with be on the physical organ preservation platforms and may evolve over time.



POSITION RESPONSIBLITIES



  • Continuously partner with commercial sales and clinical support team to identify new tactical and strategic opportunities to drive growth
  • Customize messaging and promotion strategies to the unique geographic, legal, ethical, regulatory and policy environment to ensure market success.
  • Work closely with US Transplant Care Division Marketing team on marketing campaigns, communications, collateral and event coordination
  • Identify and address regulatory challenges and opportunities in transplant legal & regulatory frameworks and policy changes country by country.
  • Drive initiatives to support local reimbursement collaborating with local partners.
  • Stay current on the latest changes in clinical data and train sales teams on the latest tools to support local positioning.
  • Lead knowledge-sharing sessions following attendance at clinical conferences, webinars, and educational events to drive organizational learning and proactively shape commercial strategy and next-generation product development, ensuring insights from emerging industry trends directly inform business initiatives.
  • Monitor competitive activity through review of clinical, financial, regulatory, and intellectual property filings
  • Conduct primary and secondary market research to inform direction on existing programs and future strategies.
  • Collaborate with regulatory for global expansion priorities
  • Collaborate with cross functional leadership and team members to ensure effective market launch and continuous improvement throughout product lifecycles


POSITION REQUIREMENTS



  • At least 3 years of professional experience in product management
  • Bachelor's degree in life sciences technical field (biomedical engineering, biology, biochemistry, public health, etc.)
  • Fundamental understanding of biology or human anatomy
  • Comfortable engaging and interacting with experts from diverse skillsets and cultural backgrounds
  • Excellent interpersonal relationships, with the ability to adapt communication style based on context and individual
  • High level of comfort with developing, interpreting, and communicating complex technical information with impactful visualizations and supporting data.
  • Demonstrated ability and/or interest in working in a fast-paced, matrixed organization that requires quick response to changing market demands.
  • Intellectually curious for both technical and non-technical subjects
  • Strong oral communication, presentation, project management and prioritization skills


PHYSICAL REQUIREMENTS



  • Travel: 30-50%, may expand with role
  • Language: Must be professionally fluent in English


Annual Salary of 150K-170K depending on experience with 20% STIP


#LI-JF1 #LI-Hybrid



About us



With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.



Benefits at Getinge:



At Getinge, we offer a comprehensive benefits package, which includes:




  • Health, Dental, and Vision insurance benefits
  • 401k plan with company match
  • Paid Time Off
  • Wellness initiative & Health Assistance Resources
  • Life Insurance
  • Short and Long Term Disability Benefits
  • Health and Dependent Care Flexible Spending Accounts
  • Commuter Benefits
  • Parental and Caregiver Leave
  • Tuition Reimbursement


Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Not Specified
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