Information Technology For Development Jobs in Cascade Colorado

Border Patrol Agent (BPA) in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe youre looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in5 CFR 575.102)will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

Youll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal governments official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, youll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Required

Preferred

Job Industries

• Government & Military

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
• Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Salary: The hiring range for this position is: $47,800 - $50,300

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
• Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Salary: The hiring range for this position is: $47,800 - $50,300

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Senior Process Improvement Analyst

Location: Colorado Springs (Hybrid)

Contract to Hire

US or Green Card only considered

Join our team as a Senior Process Improvement Analyst, to drive continuous improvement and data‐driven decision‐making. This role applies Lean, Six Sigma Tools to streamline processes, improve efficiency, and support strategic initiatives.

What You'll Do

• Consult with leaders to design and implement process improvement strategies.
• Facilitate training, workshops, rapid improvement events, and process mapping.
• Develop metrics, analyze data, and build business cases for improvement.
• Prepare reports, communicate findings, and support deployment of improvements.
• Coach and mentor employees and executives in continuous improvement practices.

What You Bring

• Knowledge of Lean/Six Sigma.
• Experience analyzing processes, training others, and managing performance data.
• Proficiency with Microsoft Office and process‐mapping tools.

Requirements

• Bachelor's degree in business, engineering, public administration, finance, management, or related field.
• 2+ years' experience leading or facilitating continuous improvement efforts.
• Experience with data analysis tools.
• Experience creating process recommendations and driving measurable change.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
• Identifies, confirms, and makes coverage decisions on soft tissue claims.
• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
• Provides advice and sets expectations into next steps to members.
• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.
• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
• 1 year auto physical damage or total loss experience.
• Ongoing Professional Development with a focus on Insurance.
• Bachelors' Degree or higher.
• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
• Identifies, confirms, and makes coverage decisions on soft tissue claims.
• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
• Provides advice and sets expectations into next steps to members.
• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.
• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
• 1 year auto physical damage or total loss experience.
• Ongoing Professional Development with a focus on Insurance.
• Bachelors' Degree or higher.
• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Provide specialized outpatient care for patients with sleep-related chronic health conditions in accordance with established scope and standards of practice.
• Conduct follow-up visits including CPAP management, medication management, review of sleep study results, and evaluation of sleep therapy options.
• Collaborate with the care team to support optimal patient outcomes in sleep health.
• Preferred experience as an advanced practice provider in Sleep Medicine, Respiratory care, Cardiology, Pulmonology, or Internal Medicine.
• Schedule consists of four 10-hour shifts per week.
• Epic EMR utilized system-wide.

• • Master's Degree in Physician Assistant Studies
  • Unrestricted license to practice as a Physician Assistant in the State of Colorado.
  • Physician Assistant Certification (PA-C) issued by the National Commission for Certification of Physician Assistants (NCCPA) is required for hire and must be maintained throughout employment
  • Unrestricted Drug Enforcement Administration (DEA) permit to prescribe all medications commonly prescribed in the course of practice.
  • Eligible to provide services, reimbursable services, and maintain provider status with Medicare and Medicaid.
  • Eligible to provide services with no sanctions or exclusion from either the Health and Human Services/Office of Inspectors General (HHS/OIG) or the General Services Administration's (GSA) List of Parties Excluded from Federal Programs.
  • Unrestricted medical staff membership, with appropriate practice privileges.
  • Prescriptive authority as appropriate, per medical staff service privileging process.
  • Basic Life Support (BLS) certification issued by the American Heart Association or the American Red Cross.
  
  
  

• Full or provisional prescriptive authority eligibility is required. Provider must apply for prescriptive authority as a condition of employment.
• Master's degree in Nursing and graduate of an accredited Nurse Practitioner program
• Nurse Practitioner Certification issued by the American Nurses Credentialing Center (ANCC) or Nurse Practitioner Certification issued by the American Academy of Nurse Practitioners Certification Board (AANPCB) is required for hire and must be maintained throughout employment.
• Unrestricted Nurse Practitioner license issued by the State Board of Nursing in the state of practice or compact privileges under the multi-state Nurse Licensure Compact agreement
• Unrestricted medical staff membership, with appropriate practice privileges
• Unrestricted Drug Enforcement Administration (DEA) permit to prescribe all medications commonly prescribed in the course of practice.
• Eligible to provide services, reimbursable services, and maintain provider status with Medicare and Medicaid.
• Eligible to provide services with no sanctions or exclusion from either the Health and Human Services/Office of Inspectors General (HHS/OIG) or the General Services Administration's (GSA) List of Parties Excluded from Federal Programs.
• Basic Life Support (BLS) certification issued by the American Heart Association or the American Red Cross

• The pay range for this full-time position is $115,000 - $150,765 annually. Pay is dependent on applicant's relevant experience. A productivity incentive may be offered for this position.
• Annual Quality Value Incentive Plan (QVIP) of up to $10,000.
• Relocation bonus of up to $10,000, if eligible.
• Paid malpractice.
• Continuing medical education (CME) of up to $3,500 and up to 5 days annually.
• 403(b) with employer matching contribution; 457(b) voluntary option if eligible.
• Exceptional health and welfare benefits including medical, vision, dental, life insurance, and disability coverage including coverage for eligible dependents.
• UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program. UCHealth provides employees with free assistance navigating the PSLF program.
• UCHealth provides employer-paid short-term disability (STD) coverage as a supplement to Colorado FAMLI, offering up to 66.67% of your base pay.
• We also offer employer-provided long-term disability (LTD) coverage, which equals 50% of your base pay, up to $17,500 per month. Additionally, you have the option to buy up LTD coverage to 60% or 66.7%.
• Wellness benefits.
• Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank.
• Education benefits for employees, including the opportunity to be eligible for 100% tuition, books, and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year.

Every challenge prepares the way for renewal. At Springs Rescue Mission, we've strengthened our foundation, clarified our direction, and embraced the future with hope. If you're looking for a place where your professional calling can flourish with stability and purpose, we invite you to be part of what God is doing here.

Springs Rescue Mission (SRM) considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Vice President of Program Operations is a senior operational leader and trusted partner to the CEO, responsible for ensuring SRM's programs operate as a cohesive, disciplined system that meets people at their point of need and moves them forward toward stability and independence beyond SRM's services. This role carries the operational weight of a complex, 24/7, donor-funded mission—bringing clarity, flow, and accountability across shelters, recovery pathways, housing navigation, workforce development, safety, hospitality, and daily campus operations. The ideal person in this role brings structure without rigidity, accountability toward outcomes, and a deeply human approach to leadership, integrating teams so SRM delivers humane, fundable, and sustainable impact that is scalable.

DUTIES & RESPONSIBILITIES:

SRM has a clear mission, values, shelter strategy, and outcome goals. What is being strengthened are the systems, rhythms, and handoffs that allow this work to operate consistently and effectively across a large, always-on campus. This role exists to translate vision into execution—ensuring people are served well, teams are supported, and outcomes are real. This position is ideal for a leader who can bring order to complexity, build trust through clarity, and understands how operational excellence serves vulnerable people—not the other way around. The VP of Program Operations will own the operational integrity, flow, and execution of SRM's program system, so guests experience clear pathways, staff experience clarity and support, and outcomes are consistently produced. This role provides leadership to the majority of SRM's program staff and holds day-to-day responsibility for effective integration, effective execution, and continuous improvement across the organization's core mission.

Program Operations & System Leadership

• Provide senior operational leadership across all program areas, ensuring SRM operates as an integrated system of care that invites and supports transformation.
• Serve as the primary operational leader aligning shelter, recovery, housing navigation, workforce development, safety, and hospitality.
• Translate strategic direction from the CEO into executable plans, priorities, and operational rhythms.
• Identify and resolve bottlenecks, friction points, and breakdowns in guest flow.
• Oversee the daily operational realities of a 24/7 campus—including shelter flow, meals, safety, facilities coordination, and hospitality—ensuring these functions support dignity, stability, and forward movement.

Shelter System Oversight

• Oversee execution of SRM's shelter strategy, ensuring access remains humane and low-barrier while actively inviting movement and progress.
• Ensure consistent decision-making around transitions, resets, and progression across shelter levels.
• Protect against stagnation and long-term "parking" while maintaining dignity, safety, and trust.

Outcome Accountability

• Lead and support program Directors and hold them accountable for measurable outcomes aligned with SRM's goals (housing, employment, recovery, engagement).
• Ensure outcomes are owned, tracked, discussed, and improved—without reducing people to numbers.
• Use data as a decision-support tool to strengthen care, throughput, and results.

Leadership & Culture

• Coach and develop Directors and managers toward clarity, collaboration, and ownership.
• Model emotionally steady, relational, Christ-centered leadership—especially in high-stress environments.
• Strengthen leadership capacity across the system, reducing dependency on the CEO for day-to-day operational integration

Stewardship & Collaboration

• Partner with Finance, Advancement, HR, Data, Communications, and Volunteer teams to ensure alignment between mission, funding, compliance, and execution.
• Work closely with the CFO on complex annual budgets, staffing models, and seasonal planning.
• Support donor confidence by ensuring SRM's operations reflect clarity, stewardship, and results.
• Represent SRM operationally with city partners and community collaborators as needed.

Duties and responsibilities may be added, deleted, or changed at any time at the discretion of

management, formally or informally, either verbally or in writing.

EDUCATION/EXPERIENCE:

• Bachelor's degree from an accredited university preferred.
• Minimum of 8–12 years of senior operational leadership in nonprofit, human services, recovery, housing, behavioral health, or similarly complex environments. A like combination of education and experience may be considered.
• Proven experience leading leaders and managing large departments.
• Demonstrated success creating and managing complex annual budgets.
• Experience in donor-funded or mixed-funding nonprofit environments is strongly preferred.

SKILLS AND QUALIFICATIONS:

Mission & Character

• A mature Christian with deep alignment to SRM's mission, values, and faith foundation.
• Leads with humility, integrity, courage, and a commitment to serving people well.
• Comfortable holding others accountable with grace and clarity.

Skills & Disposition

• Strong operating instinct with the ability to bring clarity to complexity.
• Naturally systems-oriented, able to see flow, handoffs, and cause-and-effect.
• Emotionally steady, calm under pressure, and trusted in moments of tension.
• Comfortable making timely decisions with imperfect information.
• A strong collaborator who understands how donor funding, administration, compliance, and systems work together to define success.
• Demonstrated strategic thinking and sound judgment in complex environments
• Ability to effectively analyze systems, identify root causes of problems, and implement operational improvements
• Proven experience leading large teams with clear accountability and strong culture
• Strong written and verbal communication skills
• Ability to integrate operations, programs, and partners toward measurable outcomes

In this role, you may be required to drive on behalf of Springs Rescue Mission utilizing SRM company vehicle and/or your personal vehicle. In accordance with that, a valid driver's license, current proof of insurance and/or clean driving record for a minimum of 3 years is required. To ensure the safety of our employees and compliance with state and federal law, SRM utilizes ongoing Motor Vehicle Record (MVR) monitoring where MVR reports may be run randomly to ensure you have a valid driver's license and clean driving record if utilized as driver.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

Typical business office work environment.

Occasionally: work outdoors, work outside normal business days/hours, travel, must be able to lift up to 20 pounds, bend, or stretch

Frequently: walking, talking, climbing stairs, manual dexterity

Continuously: sitting, adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

• 10-key
• Computer/Internet
• Fax
• Phone
• Copier

Deadline for applications is 4/17/26 - Please apply on our under \"Careers.\"

Salary and benefits include: $129,000 - $135,000 (Exempt position)

* Full benefits package to include: medical benefits with SRM paying 85% of the medical premium, voluntary Dental, Vision, Allstate Accident Plan, SRM-paid Short-Term and Long-Term Disability, Life Insurance, and AD&D. Also offered are 8 paid holidays, 21 days of accruable PTO, paid "Soul Care Retreat" days (up to 4 depending upon availability), Pay-on-Demand, and a 403b retirement plan with SRM-match after one (1) year, 100% vested beginning DOH; (Benefits are subject to change based on reevaluation or benefit plan changes annually.)*Benefits begin at 1st of the following month after completing a full 30 days of employment (I.E. start date 4 January

Job Description:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
• Growth opportunities performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including culture of rewards, recognition, and respect.

• Monday - Friday 
  • 4AM - Finish 
• Drivers can earn $80,000 - $100,000 per year
• CDL - A license required
• Must be ok with 1-2 overnights per week

• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
• Reports all safety issues and/or repairs required. Follows all DOT regulations and company safe driving guidelines and policies.
• Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
• Performs count check of items and check customer invoices of products that have been loaded.
• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
• Moves tractor to the loading dock and attach the preloaded trailer as needed.
• Drives to and delivers customer orders according to predetermined route delivery schedule.
• Unloads products from the trailer, transports items into designated customer storage areas.
• Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
• Verifies delivery of items with customer and obtain proper signatures. Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
• Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. At the end of the shift secure all equipment and complete all necessary paperwork.
• Performs other related duties as assigned.

Qualifications:

Company description

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