Information Technology For Development Jobs in Carson California Remote

Northrop Grumman Aeronautics Systems has an opening for a Sr Principal Engineer Air Breathing Propulsion to join our team of qualified, diverse individuals. This position will be located in Redondo Beach, CA.

As an engineer supporting the Air Breathing Propulsion section, the selected candidate will support the design and analysis needs of unclassified and classified programs in Redondo Beach, California.  Candidate will interface with customers to define study areas and report status on current programs and technology development efforts.  Candidate may interface with their management and technical teams to define business relationships and technology initiatives for both IRAD (Internal Research and Development) and CRAD (Contractual Research and Development) efforts.  This position will support a variety of programs performing analysis and integration activities.

Essential Functions:

• Lead engine performance and cycle analysis and provide guidance to programs
• Lead subsonic and supersonic inlet and exhaust design and integration
• Perform project planning to determine program requirements and develop plans for program execution
• Interface with external engine suppliers and manage external engine supplier activities
• Interface with internal and external customers, assisting in defining system requirements, defining study areas, and providing status on current programs and technology
• Develop and present materials for internal and external program related briefings
• Support new business generation and prepare proposal material
• Strong verbal and communication skills to interact with key cross-discipline stakeholders to achieve program objectives in a timely manner
• Technical and ICD writing
• Task planning, conducting technical peer reviews, and mentoring junior engineers
• Apply and contribute to the development of advanced technical principles, theories, and concepts.
• Work on complex technical problems and provide solutions which are highly innovative
• Collaborate and execute on long-range goals and objectives.
• Develop advanced technological ideas and guide development into a final product.

Basic Qualifications for a Sr Principal Engineer:

• Bachelor's degree in a STEM discipline (Science, Technology, Engineering or Math) with 12 years of related engineering experience; OR a Master’s degree in STEM with 10 years of related engineering experience; OR a PhD in STEM with 8 years of related engineering experience.
• Air Breathing Propulsion knowledge and experience on aircraft (subsonic, supersonic or hypersonic) or missile systems.
• Ability and willingness to travel 25% of the time.
• Must have an active DoD Secret (or higher) clearance (with a background investigation within the past 6 years or enrolled into Continuous Education).
• Must have the ability to obtain and maintain Special Access Program (SAP) clearance.

Preferred Qualifications:

• Ten plus (10+) years of experience with Aeronautical Air Breathing Propulsion and Flight Sciences engineering disciplines.
• Experience with survivable propulsion systems
• Experience in technical leadership and guidance of junior Air Breathing Propulsion engineers.
• Experience in Air Breathing Propulsion processes and products throughout the program life cycle.
• Experience in hypersonic design and analysis
• Demonstrated ability to lead an engineering cross-functional team.
• Experience with Agile design teams and tools(Atlassian)
• Understanding of Systems Engineering Principles and Model Based Systems Engineering tools (MBSE) with a practical focus for relevant use cases in propulsion integration.
• Experience with PLM software (Teamcenter)
• Serve as organization spokesperson on advanced projects and/or programs. Act as advisor to management and customers on advanced technical research studies and applications.
• A current active in-scope U.S. Government DoD Top Secret clearance with current or previous Special Program Access (SAP/PAR).

The pay range for this role is $150,000 - $200,000/yr USD.

WHO WE ARE:

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE:

Skechers Digital Team is seeking a Digital Data Architect reporting to the Director, Digital Architecture, Consumer Domain. This role is responsible for designing and governing Skechers’ Consumer Data 360 ecosystem, enabling identity resolution, high-quality data foundations, personalization, loyalty intelligence, and machine learning capabilities across digital and retail channels.

The ideal candidate will be a strong technical leader, have hands-on full-stack technical knowledge in enterprise technologies related to Skecher’s consumer domain, and have the ability to work in a fast-paced agile environment. You should have knowledge of consumer programs from an architecture/industry perspective, and you should have strong hands-on experience designing solutions on the Salesforce Core Platform (including configuration, integration, and data model best practices).

You will work cross-functionally with Digital Engineering, Data Engineering, Data Science, Loyalty, and Marketing teams to architect scalable, secure, and high-performance data platforms that support advanced personalization and recommender systems.

WHAT YOU’LL DO:

• Responsible for the full technical life cycle of consumer platform capabilities which includes:
• Capability roadmap and technical architecture in alignment to consumer experience
• Technical planning, design, and execution
• Operations, analytics/reporting, and adoption
• Define and evolve Skechers’ Consumer Data 360 architecture, including identity resolution (deterministic and probabilistic matching) and unified customer profiles.
• Architect scalable data models and pipelines across CDP, CRM, e-commerce, marketing automation, data lake, and warehouse platforms.
• Establish enterprise data quality frameworks including validation, deduplication, anomaly detection, and observability.
• Optimize SQL workloads and large-scale distributed queries through performance tuning, partitioning, indexing, and workload management strategies.
• Design and oversee ML pipelines supporting personalization, churn modeling, and recommender systems.
• Partner with Data Science teams to productionize models using distributed platforms such as Databricks (Spark, Delta Lake, MLflow preferred).
• Ensure secure data governance, access control (RBAC/ABAC), and compliance with GDPR, CCPA, and related privacy regulations.
• Provide architectural oversight ensuring performance, scalability, resilience, and maintainability.
• Collaborate with stakeholders to translate business objectives (LTV growth, personalization lift, engagement) into scalable data solutions.

REQUIREMENTS:

• Computer Science, Data Engineering, or related degree or equivalent experience.
• 12+ years experience architecting enterprise data platforms in cloud environments.
• 9+ years experience with data engineering with a focus on consumer data.
• 6+ years experience working with Salesforce platforms, including data models and enterprise integrations.
• Strong experience with Data 360 and identity resolution architectures.
• Proven expertise in SQL performance tuning and large-scale data modeling.
• Hands-on experience implementing ML pipelines and recommender systems in production environments.
• Experience with cloud technologies (AWS, GCP, or Azure).
• Experience with integration patterns (API, ETL, event streaming).
• Experience providing technical leadership and guidance across multiple projects and development teams.
• Experience translating business requirements into detailed technical specifications and working with development teams through implementation, including issue resolution and stakeholder communication.
• Strong project management skills including scope assessment, estimation, and clear technical communication with both business users and technical teams.
• Must hold at least one of the following Salesforce Certifications (Platform App Builder, Platform Developer 1, JavaScript Developer 1).
• Experience with Databricks or similar distributed data/ML platforms preferred.

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.

We are seeking a strategic and driven Senior Manager, Product Marketing to lead our go-to-market efforts for the next generation of luxury electric vehicles. This pivotal role bridges product innovation and customer storytellingbringing together market insight, technical knowledge, and customer experience to deliver impactful marketing strategies and product launches.

• Lead market and user research to define luxury EV buyer personas and decision-making journeys.
• Monitor industry and technology trends, including global EV policy developments, charging infrastructure evolution, and competitor moves in pricing and innovation.

• Develop comprehensive, full-funnel marketing strategies across the product lifecyclefrom awareness and pre-order to delivery and ownership.
• Craft compelling value propositions and translate technical features into clear, customer-centric benefits.
• Partner with product, design, and regional teams to support international market entry strategies.

• Lead cross-functional go-to-market planning and execution, ensuring alignment across product, manufacturing, sales, and communications.
• Build sales enablement materials including competitive battle cards, product configurator guides, and training decks.
• Support launch event planning and coordination, from strategy to messaging alignment.

• Define and track key performance indicators (KPIs) such as brand awareness, lead-to-order conversion, and customer retention.
• Conduct A/B testing and marketing ROI analysis to refine messaging, channels, and investment strategies.
• Document learnings and develop repeatable GTM playbooks for future product launches.

• 10+ years of experience in product marketing within automotive, electric vehicles, luxury consumer goods, or tech hardware industries.
• Proven track record managing complex product launches under tight timelines in fast-paced environments.
• Strong command of customer segmentation, go-to-market strategy, and sales enablement.
• Analytical mindset with experience in ROI measurement and marketing optimization.
• Excellent verbal and written communication skills with a knack for storytelling and translating complexity into clarity.
• Bachelor's degree in Marketing, Business, Engineering, or a related field.

• Startup or hyper-growth company experience.
• Familiarity with international markets, especially North America and China.
• Passion for sustainability, design, and innovation in the mobility sector.

($145K - $175K DOE), plus benefits and incentive plans

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

Job Description: Customs Brokerage Department Manager

Position: Customs Brokerage Department Manager

Reports To: Senior Vice President (SVP) of Operations, Chief Operating Officer (COO), or President

Location: Long Beach, CA or Plano, TX

Job Type: Full-Time

Job Summary

The Customs Brokerage Department Manager is the senior leader responsible for the overall strategic direction, compliance, profitability, and operational excellence of the customs brokerage division. This role oversees all import/export customs clearance activities, ensuring adherence to national and international regulations (e.g., CBP, PGA). The VP will drive growth, optimize operational efficiency through technology, mentor a high-performing team, and build lasting client relationships.

Key Responsibilities

Strategic Leadership & Business Growth

• Create and implement a strategic business plan to expand the customs brokerage department, focusing on revenue growth and profitability (P&L management).
• Develop new business opportunities by offering expert advisory services and leveraging industry trends.
• Set, monitor, and achieve KPIs related to compliance, turnaround time, profitability, and client retention.
• Analyze market trends and regulatory changes to guide company strategy and adapt to new trade policies.

Compliance & Regulatory Management

• Act as the senior subject matter expert on all customs regulations, ensuring 100% compliance with Customs and Border Protection (CBP) and Participating Government Agencies (PGAs).
• Maintain and manage corporate customs licenses, permits, and power of attorney documents.
• Implement internal audit programs to ensure quality and accuracy of classification, valuation, and entry processes.
• Mitigate risks related to compliance violations, cargo delays, or penalties.

Operational Excellence & Technology

• Oversee daily brokerage operations and optimize workflows to improve efficiency.
• Leverage technology and automation tools (e.g., TMS, ACE/ABI, AI solutions) to enhance speed and accuracy of entry processing.
• Ensure accurate classification of commodities and proper tariff application.

Client & Vendor Relations

• Build and maintain strong relationships with key clients, acting as a trusted advisor on complex trade matters.
• Manage relationships with third-party brokers, customs agents, and other service providers to ensure seamless service.

Team Leadership & Development

• Lead, mentor, and build a team of customs managers, brokers, and entry writers, fostering a culture of excellence and compliance.
• Develop training programs, establish roles, and create compensation structures that drive performance.

Requirements & Qualifications

• Experience: 10+ years of experience in customs brokerage with at least 5+ years in a senior leadership role (Director or VP level).
• Licensure: Active Licensed Customs Broker (LCB) is required.
• Education: Bachelor's degree in Supply Chain, International Trade, Business, or related field preferred. Master's degree (MBA) is a plus.
• Knowledge: In-depth knowledge of U.S. Customs Regulations, HTS classification, Customs Valuation, and ISA/C-TPAT programs.
• Skills: Proven track record in P&L management, strategic planning, and building scalable processes.
• Technology: Proficient with Automated Broker Interface (ABI), ACE, and major Brokerage/TMS software (e.g., CargoWise).
• Soft Skills: Strong leadership, negotiation, and communication skills.

Core Behaviors

• Servant Leadership: Mentoring staff to reach their full potential.
• Integrity & Resilience: Upholding ethical standards while handling high-pressure situations.
• Intense Focus on Quality: Passion for accuracy in documentation and compliance.

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more all with the goal of opening access space. The rockets and satellites we build, and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations.

Our Electron rocket has become the second most frequently launched U.S. rocket annually and has delivered more than 230 satellites to orbit, all while we work to develop Neutron, our upcoming medium-lift, reusable launch vehicle for larger constellation deployment. Our Space Systems business designs and builds our extensive line of satellites, payloads, and their components, including spacecraft that have been selected to support NASA missions to the Moon and Mars and components used on the James Webb Space Telescope.

Based onsite at Rocket Lab in Long Beach, California, the Electrician is responsible for electrical maintenance, infrastructure upgrades, and electrical improvement projects at Rocket Lab's headquarters and Engine Development Center.

What You'll Get To Do:

• Serve as the primary electrical subject matter expert for HQ and the Engine Development Center.
• Plan, scope, and execute electrical infrastructure projects including power distribution, panel upgrades, machine installs, lighting systems, and equipment tie-ins.
• Coordinate directly with internal customers (Manufacturing, Engineering, EHS, Production, IT) to define electrical requirements, project timelines, shutdown windows, and commissioning plans.
• Perform installation, troubleshooting, repair, and upgrade of building electrical systems (120V480V, 3-phase systems).
• Read and interpret electrical schematics, single-line diagrams, panel schedules, and construction drawings.
• Install and modify conduit systems; proficiently bend conduit from " to 1 " using manual tube benders (EMT preferred; rigid and flexible conduit experience a plus).
• Size conductors, breakers, transformers, and distribution equipment in accordance with NEC and local code.
• Support equipment installations including procurement, layout planning, power drops, disconnects, and final energization.
• Manage electrical work orders through JIRA and prioritize based on production impact and safety risk.
• Ensure all electrical work complies with NEC, OSHA, and local building code requirements.
• Provide oversight of contractors performing electrical work and verify work meets Rocket Lab standards.
• Assist with broader facilities maintenance tasks as required, including HVAC support, plumbing repairs, painting, minor construction, furniture relocation, and other general facilities maintenance activities to support site operations.

You'll Bring These Qualifications As A Senior Electrician:

• 8+ years of electrical maintenance experience in any of the following industries: aerospace, automotive, medical device, or a heavily regulated manufacturing facility.
• High School Diploma, GED OR 12+ years of experience in electrical maintenance in lieu of diploma.
• Experience with facilities systems and improvement projects.

You'll Bring These Qualifications As A Master Electrician:

• 10+ years of electrical maintenance experience in any of the following industries: aerospace, automotive, medical device, or a heavily regulated manufacturing facility.
• High School Diploma, GED OR 14+ years of experience in electrical maintenance in lieu of diploma.
• Experience with facilities systems and improvement projects.

These Qualifications Would Be Nice To Have:

• Licensed electrician or certified electrical professional is highly preferred.
• Experience with managing a cleanroom.
• Capable of solving complex problems with little to no supervision in a timely manner.

Additional Requirements:

• Ability to remain focused while working in hazardous environments, while wearing appropriate PPE
• Standing for long periods of time, climbing up and down ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching may be required to perform the functions of this position
• Able to lift up to 25lbs. unassisted
• Must be able to climb ladders and be comfortable working in tight spaces.
• Must be able to move repetitively, bend or twist, and use hands to handle, control, or feel objects, tools or controls.
• Must be able to walk or stand for extended periods 8 hours min
• Must be able to stoop, bend, crawl, and being able to maneuver in tight spaces
• Must be able to work at heights
• Must be able to operate scissor lifts/boom lifts

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.

As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.

At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.

Location: Atlanta (Hybrid)/US (remote)

What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

• Prospect, pitch, and close deals for our AI technology solution such as our chatbot
• Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
• Represent Commercient at meetings, demos, and events across the US
• Gather insights from the market to help shape our product and sales strategy
• Hit and exceed sales targets while growing your career in a fast-moving company
• Travel to several conferences per year in the US

Who You Are

• Sales hunter with a passion for building relationships and closing deals
• Energetic, ambitious, and motivated by results
• AI enthusiast who likes to learn about AI and stays current with the trends
• Comfortable meeting clients and thriving in a dynamic, less-structured environment
• Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
• 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
• Familiarity with Salesforce, HubSpot, or ERP ecosystems
• Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
• Consultative, high-EQ selling style with technical curiosity
• Comfortable engaging at C-level and VP-level
• Self-starter with strong pipeline discipline and storytelling ability
• Excited about shaping a next-generation AI sales motion
• Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
• Comfortable working independently in a remote team environment
• Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.

Not for you if: you dislike rejection or ambitious goals.

Why Join Us?

• Be a key player in our expansion — your impact is direct and visible
• Work closely with founders and an international team
• Learn and grow in a tech-driven, fast-moving environment
• We have an engaging, collaborative culture focused on succeeding together

Compensation & Perks

• Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
• Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
• Comprehensive Benefits Package
• 401k program with generous company match
• PTO
• Hybrid role based in Atlanta, GA with fully remote option for US-based candidates

About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.

Why Work With Us

• Work remotely with a diverse, supportive, and fun global team
• Be part of an innovative company that embraces cutting-edge technology
• Enjoy learning and development opportunities to grow your career
• Flexible work-life balance and an environment where ideas thrive

Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.

*This role will be based out of our various retail locations throughout Missouri along with one day per week working from home supporting centralized services*

Job Summary

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid

• Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
• Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
• Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
• Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
• Supports company policies, procedures, mission, values, and standards of ethics and integrity.
• Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
• Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
• Maintains and develops relationships with medical providers and other health professionals.
• Ensures pharmacy staff follows up with medical providers’ to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
• Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
• Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
• Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
• Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
• Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
• Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
• Current Pharmacist license as granted by the appropriate state licensing authority.
• Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).

• At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience with pharmacy technology including Intercom, Promise, and Plus.
• Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).