Information Technology For Development Jobs in Campbell
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About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
Job Summary:
The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary.
Primary Duties and Responsibilities:
- Possess all skills from Associate Install Technician and most skills from the Associate Fabrication Technician job descriptions to install components and make modifications on site as necessary to complete the project
- Physical installation of a wide variety of technology into a wide variety of locations.
- Execute a wide variety of cabling terminations for all wire and connector types and ability to test completed terminations.
- Support the preparation of equipment racks for staging of equipment wire lacing including installation of power strips, grounding bars, jack-fields, etc.
- Able to read and understand functional design drawings as well as cable riser diagrams and all architectural drawings.
- Able to assist in the mounting of base build equipment such as monitor mounts, ceiling speakers' microphones and projectors.
- Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime and may require regular overtime for extended periods to meet fabrication deadlines
- Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager, or Site Superintendent.
- Able to build and wire custom designs from engineering drawings.
- Fiber optic cable handling, installation termination and testing.
- Can print and make minor corrections to cable labels.
- Maintain an organized work environment specifically orderliness and cleanliness of the shop and jobsites.
- Responsible for maintaining their toolkit, company vehicles and installation materials inventories. Keeping things clean, orderly and well documented.
- Responsible for maintaining their personal licenses, certifications and qualifications. (some states have specific requirement in this area)
- Maintain daily record of time worked on specific projects for timesheet entry and work performed reports
Complexity:
This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors.
Decision Making Authority:
This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.
Physical Working Environment:
Physical Demands:
The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.
Travel:
Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis.
Job Qualifications:
Education/Certifications:
- High school or GED equal
- AVIXA CTS Certification is desired.
- One or more years as an associate technician and/or fabrication technician or related industry experience.
- Must have a valid drivers license and adhere to our insurance requirements
- OSHA 30 Certificate is highly desired.
- Other relevant certifications may be required or preferred based on the technology focus of the position.
- Required/Desired Knowledge, Experience and Skills:
- Familiarity with a wide range of audio, video and networking equipment
- Knowledgeable of low voltage electrical concepts
- Possess basic carpentry and/or installation skills
- Proficient use and safety with power tools
- Good verbal communication skills and good customer service skills.
- Ability to diagnose, troubleshoot and resolve technical problems
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
StartDate: ASAP Available Shifts: Day 8 Pay Rate: $148.41 - $160.65
This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.
Schedule: Monday – Sunday – 8 & 10 Hour Schedule Daily. OB Shifts available for Days and Nights - 12-hour shifts
Medical Center
Types of Cases: General surgery, eyes (cataracts), pediatrics, outpatient, endoscopies, pulmonary, oncology, orthopedics; obstetrics/spinals/epidurals is highly preferred. Credentialing Timeframe: 45 - 60 days.
Facility Location
Located in the technology hub of Silicon Valley, Santa Clara is a place to find booming business as well as culture, arts and entertainment. Surrounded by winding creeks, lush trees and rolling hills, this California town is the perfect setting to enjoy local wineries or the California Mission Santa Clara de Asís, located in the city.
AMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs.
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Nurse Anesthetist, Certified Registered, Healthcare, Health Care, Patient Care, Hospital, CRNA
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
StartDate: ASAP Available Shifts: Day 8 Pay Rate: $148.41 - $160.65
This facility is seeking a Certified Registered Nurse Anesthetist (CRNA) for locum tenens support as they look to fill a current need.
Schedule: Monday – Sunday – 8 & 10 Hour Schedule Daily. OB Shifts available for Days and Nights - 12-hour shifts
Medical Center
Types of Cases: General surgery, eyes (cataracts), pediatrics, outpatient, endoscopies, pulmonary, oncology, orthopedics; obstetrics/spinals/epidurals is highly preferred. Credentialing Timeframe: 45 - 60 days.
Facility Location
Located in the technology hub of Silicon Valley, Santa Clara is a place to find booming business as well as culture, arts and entertainment. Surrounded by winding creeks, lush trees and rolling hills, this California town is the perfect setting to enjoy local wineries or the California Mission Santa Clara de Asís, located in the city.
AMN Healthcare typically arranges medical or dental malpractice insurance for the contractor providers we match to client opportunities. In addition, our locum tenens can receive highly competitive pay and a dedicated team that handles all travel, lodging, u0009rentals and transportation needs.
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Nurse Anesthetist, Certified Registered, Healthcare, Health Care, Patient Care, Hospital, CRNA
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
Location: Albuquerque, New Mexico
Status: Full-Time
Ownership Opportunity
Compensation and Benefits
- Daily Guarantee
- Production Pay: 30% of net collections
- Health Insurance Benefit
- Continuing Education Allowance
- Hours: 4 days/week
- Seven (7) Spacious Ops
About the Practice:
ABQ Gentle Dentistry is a well-established private practice known for its advanced technology, loyal patient base, and comprehensive approach to care. As one of Albuquerque’s leading general practices, we prioritize building strong patient relationships while delivering exceptional dentistry. Utilizing the latest digital technology, we ensure precise, high-quality treatment with a gentle touch. Our mission is to provide the most comprehensive and patient-centered care in the area, focusing on the health and experience of every smile we treat.
Who We’re Looking For
We’re searching for an Associate Dentist who is a skilled clinician, a natural leader, and a relationship builder. Our ideal candidate is someone who:
- Skilled & Ambitious – Comfortable with or eager to take on advanced procedures like root canals, extractions (3rd), veneers, and implants.
- Trustworthy & Personable – Builds strong patient relationships, communicates treatment urgency, and confidently moves forward with care.
- Humble & Team-Oriented – Open to learning, values feedback, and treats everyone respectfully—no egos here.
- Cool Under Pressure – Handles challenges with confidence and keeps patients at ease.
- A Natural Leader – Takes initiative, leads by example, and supports team autonomy.
- Ownership-Minded – Sees this as a long-term opportunity with partnership potential.
Technology and Tools
CBCT, 1 Cerec Mill, 2 Planmeca Mills, 3D Printer, Nomad hand-held X-ray machine, Digital intraoral scanners, Digital Camera Photography, Neodent Implant Systems, Gemini Diode Laser, All radiographs are digital.
Practice Culture
We are a patient-focused, team-driven practice that values clinical excellence, trust, and collaboration. Our ideal Associate Dentist is passionate about providing advanced care, from molar endo to implants, while building strong patient relationships. We foster a supportive environment where humility, open communication, and teamwork are key. Leadership here means guiding confidently, making sound clinical decisions, and empowering the team, without micromanaging. Above all, we prioritize high-quality dentistry and patient well-being over business metrics.
Why This Practice?
If you're looking for a private practice that truly invests in its doctors, this is your opportunity. You’ll have the autonomy to grow your skills in advanced restorative procedures while working alongside a dedicated team that supports your success. With a clear path to ownership within 1-2 years, you’ll be part of a practice that values your leadership, respects your input, and provides the mentorship and resources needed to thrive. This is more than just a job; it’s a long-term career in a practice committed to excellence, growth, and outstanding patient care.
Text ABQ to 385-330-4938- We would love to chat with you.
#DPPT
PandoLogic. Category:Healthcare, Keywords:Dentist, Location:San Jose, CA-95157
Assistant Designer, Textiles
SAUSALITO, CA
Serena & Lily is searching for an Assistant Textiles Designer to join our tight knit Design Team at our Sausalito Headquarters. Our ideal candidate has a strong work ethic, is eager to learn and brings to the table a technical skill set that will allow them to hit the ground running. This role is responsible for assisting in all textile developments ensuring that quality, accuracy and on time execution are paramount from concept to production. This role reports into the Senior Designer. Product development is collaborative and tactile so ability to work in person is imperative.
RESPONSIBILITIES:
- Support the development of all textile categories.
- Create design specifications for seasonal collections across products including bedding, bath, beach, and other soft goods.
- Produce scaled renderings in Photoshop for visual presentations.
- Translate creative concepts into precise, technically accurate specifications.
- Develop layouts and adapt original artwork to suit textile product requirements.
- Build and maintain BOMs and technical specifications in Backbone PLM.
- Partner with factories and agents to ensure product quality and consistency throughout the development cycle.
- Review lab dips, strike-offs, and development samples with a sharp eye for detail, ensuring accuracy against specs and cohesion with existing product lines.
- Manage product development submissions and maintain fabric libraries.
- Assist with seasonal assortment reviews and presentation setups.
- Identify opportunities for innovation in production techniques, materials, and design processes.
- Research new ideas, materials, and trims to inspire and support seasonal concepts.
- Monitor market trends and competitive activity to inform product direction.
- Stay organized and up to date with calendar deadlines and milestone changes.
QUALIFICATIONS:
- BFA in Textile Design, Fashion Design, or related field.
- 1-3 years’ experience in textile design, fashion design or product development.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Detail Oriented – from producing technically accurate specs to evaluating color, you have an eye for detail and commitment to quality
- Quick Learner and a self-starter – seeking assistance when faced with challenges and finding the right resources to finish tasks.
- Highly organized – thrives in fast past environments by keeping a meticulous eye on all the balls in the air at one time, able to anticipate the next step and effectively self-manage their time.
- Problem Solver – you see a problem, and you solve it. Highly adaptable in a dynamic environment.
- An ability to listen well and follow direction, asking for clarity when needed.
- Team player – ready to lend a hand, no matter the task
- You build strong and mutually respectful cross functional relationships
COMPENSATION:
- $75-85k per year is the anticipated starting base pay for this role. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
- Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.
Who We Are:
17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.
We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.
The Opportunity:
17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.
This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.
This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.
What You'll Do
- Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
- Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
- Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
- Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
- Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
- Conduct rapid research and analysis to support emerging decisions and evolving priorities
- Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
- Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission
Who You Are
You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:
- Business Analyst or Associate at a management consulting firm
- Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
- Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles
The Skillset:
You'll thrive in this role if you:
- Are energized by the mission — you genuinely care about improving how government works and the people it serves
- Are comfortable operating with ambiguity and building structure where there isn't any yet
- Have strong project management instincts and can keep multiple workstreams moving simultaneously
- Can communicate clearly and credibly with both frontline staff and senior leaders
- Understand that real transformation requires engineering culture, not just deploying technology
- Are ready to be embedded — not just advisory — and want to see the direct impact of your work
- Are based in or willing to relocate to the Bay Area
Bonus if you have:
- Familiarity with local or county government operations
- Experience with digital services, human-centered design, or service delivery improvement
- Prior exposure to process redesign, organizational change, or operational improvement
- Interest in civic technology and the future of public service delivery
Location:
This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.
Compensation:
Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.
Accommodation Statement:
Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.
We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.
Please contact , if you would like to request reasonable accommodation during the application or interview process.
Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!
Role: Engagement Manager– Digital Health Experience
Location: Remote (U.S.)
Duration: 6-Month Contract
Working Time Zone: PST (Pacific Time Zone)
Position Overview
We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.
The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.
This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.
Key Responsibilities
- Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
- Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
- Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
- Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
- Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
- Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
- Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
- Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.
Required Qualifications
- Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
- Hands-on experience in project management and platform implementation for consumer-facing digital products.
- Experience driving user engagement, retention, and adoption for mobile or digital applications.
- Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
- Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
- Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.
Preferred Qualifications
- Experience working within digital health, healthcare technology, or healthcare consumer platforms.
- Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
- Experience integrating engagement tools with mobile health applications or digital health platforms.
- Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.
A confidential, high‑growth life sciences consultancy is seeking Consultants and Senior Consultants to join its expanding Commercial Strategy team in San Francisco. This is an opportunity to shape critical commercial decisions for leading biopharma clients while developing rapidly in a supportive, high‑calibre environment.
You will contribute to and/or lead workstreams across a variety of commercial strategy projects, supporting market assessments, launch readiness, brand strategy, customer engagement, competitive intelligence, and other core commercial areas. Candidates with complementary medical affairs or market access exposure are welcome, though the role is not solely medical.
You Will:
- Execute commercial strategy projects across therapeutic areas
- Develop insights, build models, and translate findings into actionable recommendations
- Contribute to client meetings, presentations, and workshops
- Support workstream management; Senior Consultants will manage junior team members
- Shape deliverables and ensure high-quality execution
- Contribute to internal knowledge development and commercial capability building
You Bring:
- Experience in life sciences consulting, ideally within commercial strategy
- Strong analytical, structured problem-solving, and communication skills
- Ability to work collaboratively within high-performing teams
- For Senior Consultants: Workstream leadership experience and comfort guiding junior staff
- Advanced degree preferred (MBA, MSc, MPH, PhD)
Why This Role?
- Fast-growing San Francisco team with abundant development opportunities
- Work across diverse, high-impact commercial topics
- Collaborative, low‑ego culture with strong mentorship
- Exposure to senior leadership and accelerated progression
About the Company
We’re seeking a proactive, resourceful System and Network Administrator to oversee and manage all infrastructure in support of our Department of Transportation’s transformation initiatives. This is a unique, highly autonomous role in a single-person support environment, you will own day-to-day operations, working closely with civil engineers and Enterprise IT partners.
Responsibilities
- Manage systems and IP-based field infrastructure, including switches, routers, network devices, and wireless technologies
- Ensure security controls, firewalls, and vulnerability management practices are coordinated and maintained with Enterprise IT
- Provide support and technical guidance for field equipment, applications, and networking components
- Oversee traffic signal controllers, CCTV/IP cameras, and other field-deployed technologies
- Deploy and maintain Linux, Windows OS, and VMware systems
- Test, deploy, and maintain ruggedized network switches, routers, servers, diagnostic systems, and cellular modems
- Maintain strong relationships with consultants and vendors
- Support ITS operations, including piloting emerging technologies and providing limited on-call support
Required Skills
- Experienced in core IP networking principles, wireless systems, and hands-on network/device management
- Thrives in an independent, self-directed environment, previous networking experience is a must have.
- Proactive and motivated to pursue additional training/learning as needed (training support available)
- Confident in collaborating with civil engineers (limited technical support) and Enterprise IT (broader infrastructure)
Pay range and compensation package
The hourly pay range for this position is $45 to $50 on a W2 basis. As a contract/temporary professional, you are eligible for medical, vision, dental, life, and disability insurance coverage. You may also enroll in our company's 401(k) plan. For additional details on benefits, please visit .
Job Description:
Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)
Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO
Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise
Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.
Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.
Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.
Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.
Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
Must know how to work with the Dev team, cross functional teams.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and client leaders.
Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.
Preferred:
Be a client face at customer site collaborating with client leadership.
Ability to clearly communicate and understand a technical idea/concept.
Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.
Excellent written and verbal communications skills.
Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
Capability to work with people in different time zones.
Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
Create and maintain detailed documentation.