Information Technology For Development Jobs in Bloomingdale

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

Click here to see how you can paint your future!

Job Summary

Benjamin Moore & Co. is currently looking for an ambitious and self-motivated National Account Representative to play a critical role in building relationships with our clients and be able to identify new opportunities to increase sales. You will oversee the development, implementation, and execution of the national account (NA) sales strategy in North America primarily focusing on the franchise painter segment, national account brands, and the architect and design (A&D) segment. Geographical coverage will include, but is not limited to, key franchisee painters, National Accounts, and A&D firms. This role covers the Central market, and the ideal candidate will be based within 30 miles of Carol Stream, Illinois.

Key Responsibilities

• Develop, pursue and maintain corporate National Accounts
• Directly engage with Franchisors, Franchisee Painters, and the A&D community on a one-on-one or group level to monitor the overall effectiveness in meeting their business needs and develop respectful business relationships that promote long-term brand loyalty and drive sales
• Strategize short & long-term goals for developing the Franchise Painter customer segment throughout North America. Strategies include evaluating opportunities, ways to increase customer experience, growing our business with existing customers, and working collaboratively with internal stakeholders, field sales, and retailers to identify new account opportunities that will result in sales growth.
• Foster relationships within the A&D community to grow the BM brand with a strong focus on firms that work with National Account opportunities.
• Drive engagement with Benjamin Moore HQ resources, retailers, field sales team, and key customer companies to monitor trends and competitive activity. This will direct the development and innovation of effective new programs and optimize existing ones to drive incremental business from NA customer segments.
• Work closely with the Sales Operations team members to support our customers
• Leverage technology and promote with end users
• Participate in industry events, trade shows, and networking opportunities to enhance brand visibility, grow our network and uncover new opportunities

Requirements

• Bachelor’s degree (BA/BS) or equivalent experience
• Minimum 5-7 years of recent B2B sales experience managing National Accounts in architectural coatings or adjacent trades (e.g., flooring, window treatments, building materials), with a proven ability to leverage existing client relationships.
• Demonstrated expertise in the National Account landscape, including client portfolios and market dynamics, with the ability to translate existing relationships into growth opportunities for a premium brand.
• Strong listening, sales, motivation, and leadership skills supporting the development, integration, and execution of National Account opportunities
• Ability to develop valued relationships remotely and in person
• Experience with complex sales cycles
• Effective skillset in the following areas: communication, problem-solving, negotiating skills, time management, training/presentations/public speaking & decision making
• Skilled business plan development, strategy & execution expertise
• Ability to travel overnight as needed,up to 50% of the time during high peak season
• Hands-on experience with CRM and account management systems
• Must reside in the desired geography or be willing to relocate

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors.

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.

Benefits include, but are not limited to, the following:

• Medical/Dental/Vision

• 401 (k) match

• PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

• Employer-paid life insurance

• Tuition reimbursement

You can view the complete benefits package by clicking the following link:

, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

Airgas is Hiring for an Outside Sales Account Manager in West Chicago, IL!

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

We are looking for you!

• Pay: Base Pay 65K-75k (Based on Experience) plus commission
• Monthly Auto Allowance
• Industrial Sales Experience is a plus
• Business Development experience (hunter)
• Travel within assigned territory (West Chicago, Bloomingdale, Bartlett, Stream, South Elgin, Wheaton, Carol)

Recruiter: Gaby Bogenschutz/ / 92

The Outside Sales Account Manager is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory to both existing and new Airgas customers. They are responsible for meeting and exceeding both corporate and regional objectives for profitable sales growth, A/R management, and customer retention within their assigned territory. The successful candidate will be one who can cultivate relationships and provide solutions to both existing and new Airgas customers and who utilizes technology to enhance their productivity.

• Develops and executes sales plans utilizing Airgas' sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads.
• Cultivates customer relationships by developing a deep knowledge of the customer's business and establishing a consultative relationship.
• Engages customers by linking the customer's business priorities to the Airgas value proposition.
• Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas' production/delivery schedules and logistics.
• Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace intelligence including information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information.
• Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager through SAP.
• Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk.

________________________

Are you a MATCH?

Required Qualifications:

• Bachelor's degree or equivalent work experience.
• Proven success using a consultative sales approach providing multiple layers of value to a customer to establish a mix sales solutions and products
• Proven success of using their deep knowledge of customer's business, current macro and microeconomic trends, industry trends, and potential new business opportunities.
• Must have excellent organizational, written and oral communication, and presentation skills that utilize current technology.
• Self-starter; self-motivated, operates with a sense of urgency; ability to work and succeed independently.
• Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.
• Minimum of 3 years of prior outside business-to-business sales experience to include proven experience and success in solution-selling concepts and a demonstrated history of managing customers throughout a defined sales territory.

Preferred Qualifications:

• Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at

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At BEAR Construction, we believe great projects start with great people. We’re a values‑driven contractor known for quality work, strong relationships, and a team‑oriented culture where employees are respected, supported, and empowered to do their best work. We offer the stability of an established company with the opportunity to grow, learn, and make a real impact on meaningful projects across our communities. At BEAR, you’re not just building structures — you’re building a career.

BEAR Construction Company is seeking a seasoned General Counsel to lead the company’s legal affairs and serve as a trusted advisor to the Board of Directors and Executive Team. This role provides strategic legal guidance across corporate governance, construction contracting, risk management, claims/litigation, and surety bonding, while also building efficient legal processes and templates that support operations and growth.

Key Responsibilities

Corporate Governance

• Manage and oversee the organization’s legal matters and governance functions.
• Oversee statutory filings (including annual reports and related requirements) in all states where BEAR transacts business.

Contracts & Contract Lifecycle Management

• Draft, review, and negotiate a wide range of agreements, including:
• Client construction-related agreements
• Subcontractor-related agreements
• Third-party vendor agreements
• License agreements
• Lease transactions
• Develop and maintain standard form templates and contracting processes to increase in-house efficiency (including workflow improvements).
• Draft and maintain contract terms & conditions, policies, procedures, and legal documents that achieve company objectives and protect company assets while providing strategic risk guidance.
• Manage and oversee compliance with dates, notice requirements, and deadlines embedded in commercial documents.
• Provide recommendations and input on contracting procedures and continuous improvement.
• Support lien law and related construction payment/notice compliance (“lien law management”).
• Champion thoughtful use of technology to improve contracting visibility and speed, including document management and process transparency.

Insurance Claims & Dispute Resolution

• Assess the merits of (i) claims raised against BEAR and (ii) BEAR’s claims involving third parties.
• Oversee claims and pending litigation, lead discussions on resolution strategies.
• Participate in mediations and negotiate settlements as needed.
• Review and analyze insurance coverage implications on matters (including management of coverage litigation where applicable), including areas such as workers’ compensation and general liability.
• Manage the internal subpoena response process and coordinate with insurance adjusters and attorneys as needed.
• Determine when outside counsel is required; when engaged, formulate strategies and serve as liaison.

Surety Bonding

• Oversee/manage the Surety Bond program and support the CFO in execution of the surety program.
• Develop processes for orderly and timely procurement of required bonding.

Legal Operations & Team Support

• Oversee paralegal support and legal administration functions.
• Provide independent legal advice on ad hoc projects as requested by leadership.

Qualifications

• J.D. and licensed to practice law in the State of Illinois.
• Minimum 10 years of experience in corporate and construction law, either:
• in-house General Counsel/Assistant GC, or private practice with significant construction focus.
• Strong familiarity with commercial construction law and practices.
• Working knowledge of Microsoft Office.
• Demonstrated ability to build practical processes/templates and manage multiple priorities in a deadline-driven environment (contract timelines, claims, compliance).

Account Executive

Employee Benefits Consulting

The Nutter Group | Schaumburg, Illinois

Not Your Typical Brokerage Role

If you currently work at a large brokerage and feel like you are managing accounts instead of leading strategy, this role may be worth exploring.

The Nutter Group is intentionally built differently.

We are a growing firm with a strong reputation and a loyal client base. Our structure is lean. We are not layered, committee-driven, or built around internal bureaucracy. Talented people here are trusted with responsibility and real ownership.

If you want direct influence on client strategy, visible impact on outcomes, and a meaningful role in shaping the future of a firm, this may be the right environment.

About The Nutter Group

Founded in 1991, The Nutter Group is a privately held consulting firm specializing in employee benefits, risk management, and HR and payroll advisory.

We partner with growing and mid-sized employers to design and manage competitive, cost-effective benefits programs. Our work focuses heavily on strategy, financial modeling, and disciplined renewal positioning.

We combine the responsiveness of a boutique firm with the analytical discipline and carrier access often associated with national brokerages.

Our clients stay with us because we lead proactively and execute with consistency.

The Role

The Account Executive owns and strategically guides a defined book of business.

You are responsible for renewal outcomes, client satisfaction, and long-term retention. This role requires someone comfortable leading conversations with executives, evaluating funding strategies, and guiding clients through complex benefit decisions.

This is not an order-taking position.

Key Responsibilities

Client Strategy & Leadership

• Serve as the primary strategic advisor for assigned client relationships
• Lead executive-level discussions around benefits strategy and long-term planning
• Maintain strong relationships with leadership teams and HR partners

Renewal Strategy

• Lead renewal planning and carrier negotiations
• Develop contribution modeling and financial projections
• Evaluate funding structures including fully insured, level-funded, and self-funded plans
• Identify plan design improvements and cost management strategies

Market & Carrier Strategy

• Lead marketing and RFP processes with insurance carriers
• Evaluate competing carrier proposals and plan options
• Guide clients through carrier selection decisions

Implementation & Execution

• Oversee plan implementations and renewals
• Ensure clean execution across carriers, payroll systems, and benefit platforms
• Coordinate internally to ensure strong service delivery

Internal Leadership

• Provide guidance and mentorship to analysts and support staff
• Contribute to improvements in process, technology, and client experience

What Makes This Role Different

• Direct ownership of your client relationships and outcomes
• Close access to firm leadership and decision-makers
• The ability to influence firm strategy, processes, and technology
• Less bureaucracy and internal politics than large brokerage environments
• A visible role in the continued growth of the firm

Accountability and autonomy go together here.

Qualifications

Required

• Bachelor’s degree in Business, Finance, Risk Management, or related field
• 5+ years of experience in employee benefits consulting or brokerage
• Strong understanding of medical plan structures and funding strategies
• Experience leading renewals and carrier negotiations
• Strong analytical and communication skills

Preferred

• Experience working with mid-market employer groups
• Familiarity with benefits administration and payroll platforms
• Professional designations such as CEBS, RHU, or similar

Candidates must be authorized to work in the United States without future sponsorship.

Compensation & Benefits

• Competitive base salary based on experience
• Performance-based bonus tied to retention, growth, and impact
• Health, dental, life, & disability benefits
• 401(k) with employer match
• Opportunity for long-term leadership and expanded influence

A Final Thought

If you are thriving in your current environment and prefer a more structured, layered organization, this role may not be the right fit.

If you want your work to carry more weight, your voice to influence strategy, and your trajectory to be driven by performance, we would welcome a conversation.

At Noratel Group, we design and manufacture customised transformers and wound magnetic components that power critical technologies across renewable energy, healthcare, transportation, and industrial automation. For more than a century, Noratel has been trusted for engineering excellence, reliability, and customer-focused solutions that perform where it matters most.

With more than 2,200 employees worldwide, Noratel operates production facilities across Europe, Asia, and North America. One of these is Shape LLC, located in Addison, Illinois, and part of Noratel’s Magnetics Cluster. Shape specialises in mission-critical, custom electrical transformers for demanding equipment manufacturers - combining the strength of a global group with the agility and collaboration of a local team.

Driven by: Passion, Accountability, Customer Focus, Teamwork, and Excellence (PACTE), we foster a workplace where people support one another and consistently strive for high standards.

These values shape how we work every day and they guide the way we build our teams. To support continued operational excellence at our Shape LLC site in Addison, IL, we are now looking for a Procurement Manager who combines structure, ownership, and a hands-on mindset with a collaborative approach.

This is a hands-on, operational role focused on ensuring reliable material availability, strong supplier partnerships, and cost-effective procurement practices that support production continuity.

The successful candidate will be a structured and proactive professional, comfortable managing purchasing workflows, negotiating with suppliers, monitoring inventory, and collaborating closely with Production, Engineering, Quality, and Finance.

Key Responsibilities

Purchasing & Material Management

• Manage daily purchasing activities, including PO creation, confirmations, follow-up, and delivery tracking
• Ensure timely availability of raw materials, components, and indirect supplies
• Maintain accurate ERP data (pricing, lead times, MOQ, supplier details)
• Monitor inventory levels and coordinate with Production Planning to avoid shortages or excess stock

Supplier Management

• Act as the primary point of contact for suppliers
• Maintain strong relationships with existing suppliers and identify new sourcing opportunities as needed
• Monitor supplier performance (on-time delivery, quality, responsiveness)
• Support resolution of supply disruptions and quality issues

Cost Control & Negotiation

• Identify and support cost-reduction initiatives through negotiation and improved purchasing terms
• Monitor price developments, market trends, and BOM cost impacts
• Track and report Purchase Price Variance (PPV)

Process, Compliance & Documentation

• Maintain purchasing records, contracts, certifications, quotations, and supplier files
• Ensure compliance with internal procedures and purchasing guidelines
• Support implementation of Kanban or vendor-managed inventory solutions where applicable

Cross-Functional Collaboration

• Support Engineering during NPI activities and RFQ/RFP processes
• Work closely with Operations to manage demand variability and supply continuity
• Partner with Finance on invoice discrepancies and supplier payment alignment
• Coordinate with Quality on supplier evaluations and corrective actions

Performance & Reporting

• Track and report key procurement KPIs (OTD, inventory levels, MOQ adherence, PPV)
• Contribute to continuous improvement initiatives focused on lead time reduction and supply stability
• Provide regular updates to the Director of Operations on risks, shortages, and supplier performance

Qualifications & Skills

• Degree in Supply Chain, Business Administration, Procurement, or a related field
• 3–5+ years of experience in purchasing or supply chain roles within a manufacturing environment
• Solid understanding of procurement processes and inventory management
• Proven negotiation skills and working knowledge of contracts and commercial terms
• Strong communication skills, both written and verbal
• ERP experience required (Sage 500 is a plus)
• Analytical mindset with strong attention to detail and data accuracy
• Highly organised, dependable, and disciplined in follow-up
• Professional, ethical, and results-oriented

What we offer

• A hands-on procurement role with real ownership and visible impact on daily manufacturing operations
• Employment in a stable, well-established manufacturing company within a global industrial group
• A collaborative site environment, supported by the resources and expertise of the Noratel Group
• Close cross-functional cooperation with Production, Engineering, Quality, and Finance
• A culture driven by clear values (PACTE), accountability, and continuous improvement
• Compensation range of $100,000–$120,000, aligned with role scope and experience
• Healthcare coverage and a Paid Time Off (PTO) plan

At Shape, you’ll find the closeness of a local team with the strength of an international group.

Here, your work will matter - for our people, for our company, and for the industries we serve.

Ready to take ownership of procurement in a hands-on manufacturing environment? Apply today and help shape the future of Shape LLC within the Noratel Group.

Find out more at:

As a Project Manager II with Graycor Construction Company, you will have the authority to drive successful project results, moving your projects from preconstruction through final closeout in the safest manner possible while maintaining the highest quality standards.

AS A PROJECT MANAGER II, YOU WILL HAVE THE OPPORTUNITY TO:

• Ensure all safety compliance and quality programs are being executed on the project site. Safety is one of our core values.
• Actively participate in bidding and pre-construction services.
• Represent Graycor as the client’s primary contact. Openly and confidently communicate with all other parties involved with the project, establishing trust and rapport with owners, architects, engineers, and subcontractors.
• Manage the performance of the professional support personnel on the project site. This typically includes a Project Engineer or Assistant Project Manager, Field Superintendents, and administrative staff.
• Maintain strict control over the budget and keep project on schedule, ensuring ongoing profitability.
• Execute subcontracts and purchase orders, and approve subcontractor invoices and change requests. Negotiate contract changes with the client. Complete close-out requirements for projects and collect final payment.
• Mentor and train Project Engineers and Assistant Project Managers to ensure their ongoing career growth and development.
• Implement new ideas. Be an active member and leader within the Graycor Construction Company, actively participating in committees, make recommendations for new initiatives, and embrace new policies related to Safety, Quality, Continuous Improvement Programs, Lean Construction, and Zero Punch Lists.

TO BE A SUCCESSFUL IN THIS ROLE, YOU WILL NEED:

• A minimum of seven (7) years of relevant construction operations experience, with experience managing distribution center and/or light industrial manufacturing construction projects.
• A bachelor degree, preferably in construction management, engineering or a related field.
• Ability and willingness to travel up to 20%.
• The desire to succeed. Our best Project Managers are strong leaders—self-starters who drive excellence and meet high standards.
• Effective communication skills to motivate your team, delegate tasks, and present proposals to clients with competence and confidence.
• The fortitude to juggle competing priorities in a fast-paced environment. Multi-tasking with a sense of urgency while maintaining strong attention to detail and accuracy is crucial.
• Ability to construct a critical path project schedule using scheduling software. We use Primavera v6.

WHY JOIN OUR GROWING, DYNAMIC TEAM?

Building Your Future is How We Build Ours. At Graycor, we seek out those with the highest potential and provide an empowering environment with tools that allow you to take ownership in your career development.

Stability Means Staying Ahead of the Curve. Graycor is committed to continuous improvement and reinvesting in evolving technologies. To ensure stability, we have a diversified project portfolio in a broad range of niche markets nationwide.

We Are Family. This is why we have an intense commitment to Safety. We want to make sure that every member of our Graycor family goes home each day to theirs. Our family-owned company also sponsors wellness and charitable events, casual employee get-togethers, lunch and learns, and other fun social events.

Our Greatest Asset? Our Name. Reputation is grown over time. Our dedication to our people and building trust has enabled us to cultivate long-term relationships with each other, our clients, and our partners.

Join the Graycor Family of Companies.

We’re Building Something More.

ABOUT THE GRAYCOR FAMILY OF COMPANIES

Established in 1921, the Graycor Companies provide General Contracting and Construction Management services to a wide variety of industrial and commercial construction markets across the US, Canada and Mexico. As a top ranking industry leader, Graycor commits to safe working environments, demands excellence and rewards passion.

As a diversified leader, we offer a competitive salary and comprehensive benefits package.

For more information, visit our website at Graycor family of companies is an Equal Employment Opportunity employer

Job Description

The Executive Director, Patient Services Great Midwest, is responsible for leading Quest Diagnostics’ Patient Services in the Region, a scope of 2100 employees and 300+ Patient Service Centers and 500+ In-Office Phlebotomist locations. The Executive Director will lead Patient Services strategy and execution driving customer & employee experience, operational excellence and profitable growth for the business.

The ideal candidate will have successfully demonstrated experience in driving transformational change across a dispersed geographic footprint in large customer-facing operations, leveraging tools and technology, metrics, analytics and a strong process-oriented approach.

This role is a key member on the senior leadership team for the GMW region and is critical in supporting profitable growth in partnership with the Commercial Sales organization.

This position directly reports to the Regional President and is based on-site at our Wood Dale, IL office. Region travel is required.

Pay Range: $230-$270,000 base salary + 30% AIP + LTI

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day1Medical,supplementalhealth,dental&visionforFTemployeeswhowork30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6Holidaysplus1"MyDay" off
• FinFit financial coaching and services
• 401(k)pre-taxand/orRothIRAwithcompanymatchupto5%after12monthsof service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• …andsomuch more!

Responsibilities

• Develop Patient Services strategy and execution plan for the business
• Deliver exceptional patient centric experience and superior customer service while driving profitable growth
• Partner with Commercial sales, Marketing and Regional leadership team on Patient Services priorities and strategic goals, including creating a customer-centric and high-performance oriented team
• Own profitability of Patient Services operations
• Drive operational excellence by optimizing operations - meet or exceed all metrics such as patient wait time, recollections, patient satisfaction, PSC and IOP cost and productivity, employee turnover, employee engagement and quality metrics, etc.
• Grow patient encounters with commercial
• Ensure adherence to regulatory, compliance, medical quality and safety (OSHA) guidelines.
• Ensure training standards are followed across the entire team, clients, commercial and other ad hoc team members.
• Hire, engage and develop leaders in the Patient Services function from supervisors to managers and Director with a strong focus on building a robust leadership pipeline
• Facilitate alignment with Logistics and other regional functions in support of streamlined operations and profitable growth
• Partner and align with the National Patient Services team in support of priorities and execution of initiatives
• Travel within region to ensure high-touch two-way dialogue with employees

Competencies

• Business and Financial Acumen
• Strategic Agility
• Customer Focus
• Drive for Results
• Creative Problem Solving
• Interpersonal Savvy
• Process Management
• Building Effective Teams
• Communication & Influencing skills
• Innovation
• Matrix management

Qualifications

• BA / BS degree required; advanced degree preferred
• 10+ years of professional experience in a leadership role in a customer service environment
• Experience in leading large customer-facing operations
• Clinical laboratory or Retail experience is a plus
• Health / patient care experience a plus
• Demonstrated success in overseeing a large, dispersed department or function, with direct impact on service metrics and financial results, experience in best-in-class service industries
• Experience leading change and business transformation
• Execution / results focus
• P&L / business acumen

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.