Information Technology For Development Jobs in Berkeley California
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Hybrid: Applicants must be a California resident as of their first day of employment.
PRINCIPAL RESPONSIBILITIES:
Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.
Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.
Member Services Representative I
This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.
Principle duties and responsibilities
* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.
* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.
* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.
* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.
* De-escalate situations involving dissatisfied customers, offering patient assistance and support.
* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.
* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).
* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.
* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.
* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.
* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.
* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.
* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.
* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.
* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.
* Always maintain a professional level of service to members.
* Always maintain confidentiality of information.
* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.
* Interact positively with all Alliance Departments.
* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).
* Process MS Dept projects
* Serve as a back-up to manage the escalated calls.
* Perform other duties as assigned.
ESSENTIAL FUNCTIONS OF THE JOB
* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.
* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.
* Member communications: Create and/or mail appropriate member materials and communications as needed.
* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.
* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.
PHYSICAL REQUIREMENTS
* Constant and close visual work at desk or computer.
* Constant sitting and working at desk.
* Constant data entry using keyboard and/or mouse.
* Constant use of multi-monitor setup
* Frequent use of telephone and headset.
* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.
* Frequent walking and Standing
Number of Employees Supervised: 0
MINIMUM QUALIFICATIONS:
* Bachelor's degree or equivalent experience preferred.
* High school diploma, GED required.
* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.
* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.
MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:
* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus
* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.
* Demonstrated knowledge expert of AAH Member Services policies and procedures
* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.
* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.
* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.
* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.
* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.
* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.
SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):
* Ability to prioritize and adapt to changing situations in a calm and professional manner.
* Ability to maintain composure in stressful situations.
* Excellent problem-solving skills
* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.
* Skill in basic data entry
* Ability to type 40 net words per minute: multi-task
* Manual dexterity to operate telephone, computer keyboard equipment.
* Speak English proficiently, clearly, and audibly.
* Memorize and retain information quickly; meet physical requirements
* Spell correctly
* Learn the policies, regulations, and rules applicable to business operations.
* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.
* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.
* Strong verbal and written communication skills.
* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).
* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.
* Must be self-motivated and able to work with minimal supervision
* Must be team-oriented and focused on achieving organizational goals.
* Proficient problem-solving approach to quickly assess current state and formulate recommendations.
* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.
* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.
* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.
* Medical terminology knowledge preferred
* Ability to work within a broad systems perspective
* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.
* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).
Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.
SALARY RANGE $22.88-$34.33 HOURLY
The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.
POSITION SPECIFICATION
VP, PORTFOLIO MANAGER, REAL ESTATE DEBT
Shine Associates, LLC has been retained to search, identify, and recruit a VP, Portfolio Manager, Real Estate debton behalf of our client (Company’). This position will be based in the San Francisco, CA office.
CONFIDENTIALITY
Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity.
CLIENT DESCRIPTION
Our client is a 100% employee-owned investment advisor based in Seattle, Washington. Founded in 1978, the firm offers its clients a wide range of real estate debt and equity, fixed income and stock strategies. As of September 30, 2025, the Company manages over $8.8 billion in assets.
As an investment manager to union trusts, the Company believes that strategy decisions must balance return opportunities with prudent risk considerations. The firm recognizes that the capital entrusted to its management represents its clients’ benefit obligations. The Company strives to provide superior risk-adjusted returns across all investment strategies.
VP, PORTFOLIO MANAGER, REAL ESTATE DEBT
The VP, Portfolio Manager, Real Estate Debt will play a critical role in assisting the Senior Portfolio Manager (“SPM”) in management of all aspects of the principal debt funds. This includes working with the SPM to analyze prospective new loans, products, and markets as well as plan for strategic positioning of the portfolio. This senior position will collaborate with the other members of the real estate debt team, including production, accounting and transactions, to ensure the SPM’s portfolio and investment objectives are achieved.
KEY RESPONSIBILITIES
Servicing and Workouts
- Identify and review impaired loans and lead in the negotiations for necessary restructuring with the approval and oversight of the SPM.
- Coordinate the foreclosure and deed in lieu process with the Borrower, legal counsel and internal departments.
- Manage the internal approval and documentation process for any debt restructurings
- Supervise servicing of all loans in the two principal funds, and any debt separate accounts.
- Administer all construction and land loans by approving draws, change orders, CC&Rs, easements, and partial release requests.
- With the SPM, assist accounting and compliance to resolve all audit requests and action items.
Fund Management
- Join Client Services and SPM in client & consultant calls.
- Assist SPM in maintaining the 12-month cash flow projections to track cash available for new investments.
- Assist with training and supervision of analysts and loan production staff.
Loan Production
- Provide input to the SPM on new potential loan transactions related to underwriting, structure and pricing.
- Assist the SPM in managing the underwriting and credit memo process for recommending new lending proposals to credit committee.
Loan Closing
- Assist the SPM in managing the legal aspects of a loan closing by negotiating the loan documents, signing documents for the funds, and determining needed post-close conditions. Work closely with the transactions team and accounting.
QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in Finance, Economics, Accounting, or related field. MBA preferred.
- 10+ years of experience in commercial real estate, investment banking, private equity, or asset management.
- Expertise in loan workouts and debt restructuring.
- Strong proficiency in financial modeling, valuation techniques, loan sizing, and Excel.
- Experience with all major property types and markets.
- Excellent analytical, problem-solving, and quantitative skills.
- Strong written and verbal communication skills.
- Ability to present complex information clearly.
- Detail-oriented, organized, and able to manage multiple projects under tight deadlines.
WORKING CONDITIONS
Normal office environment with domestic travel as required for due diligence, property inspections and meetings with investment partners, clients, and borrowers. Extended hours may be required to meet transaction or client deadlines.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The Comapny believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.
COMPENSATION & BENEFITS
The annual salary for this role is expected to be approximately $175,000-$225,000. Additional bonus can be earned and will be determined based on performance. In addition, this role may be eligible for a variety of financial, wellbeing, and health / welfare benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School Street, Suite 301
Boston, MA 02108
Shine, Principal
Shine Associates, LLC
(2
Hillary H. Shine, Principal
Shine Associates, LLC
(2
Lilly Beck, Director
Shine Associates, LLC
(978) 855-8454
Chandlee Gustafson, Senior Associate
Shine Associates, LLC
(978) 201-3100
Position: Principal AI Engineer
Location: San Francisco CA Hybrid
Contract
Job Summary:
- We are seeking a senior level AI/ML engineering contractor to temporarily step into a technical leadership and team lead role supporting personalization models and the company’s AI platform.
- The ideal candidate can balance technical expertise, strategic decision making, and day to day team guidance to ensure continuity during the leave period.
Required Skills & Experience:
- Senior level 12 years of experience building and operating machine learning systems in production.
- Strong understanding of ranking models, recommendation systems, model evaluation, and experiment design.
- Hands on expertise with modern AI/ML engineering tools (e.g., Python, Spark or similar, cloud-based ML pipelines, cloud model serving frameworks, and API design).
- Ability to lead engineering discussions, guide team members, and provide clear direction.
- Strong organizational skills: able to manage complex projects and maintain structure during a temporary leadership period.
- Excellent communication skills, with the ability to translate technical details into clear action for partners and stakeholders.
Manufacturing Test Software Engineer
Salary: $125,000 – $150,000 + equity & benefits
Location: Mission District, San Francisco, CA
We’re looking for a self-motivated Manufacturing Test Software Engineer to join our R&D/Pilot test team in San Francisco. You’ll work closely with R&D and Operations to improve test systems, processes, and production readiness for LiDAR products.
Key Responsibilities
- Maintain, enhance, and deploy test systems and automation platforms
- Drive improvements in test efficiency, yield, and product quality
- Analyze root causes of failures and implement corrective actions using tools such as 8D, 5 Whys, and Fishbone analysis
- Support scalability and manufacturability projects
- Prepare technical documentation and train test operators
Required Skills & Experience
- Strong Python programming and debugging skills
- Experience with test automation in manufacturing environments
- Familiarity with source control tools (Git, Jira, etc.) and quality standards (SPC, GR&R, control charts)
- Experience with LiDAR, robotics, vision systems (Cognex/OpenCV), or test measurement equipment is a plus
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience
- 10+ years supporting product tests in manufacturing
Manufacturing Technician
Location: Mission District (100% Onsite)
Schedule: Swing Shift - 3pm - 11pm
Compensation: $35/hour
Duration: 6-Month Contract (Potential for Extensions)
We are seeking an experienced Manufacturing Technician to join our team onsite in San Francisco’s Mission District. This is a hands-on, day-shift role supporting both engineering and production activities in a high-precision manufacturing environment.
Key Responsibilities
- Perform precision soldering, including work with small components
- Follow all safety procedures, including laser safety requirements
- Construct, test, and calibrate engineering and production robotic/computer-controlled assembly systems
- Interpret engineering prints, schematics, and assembly instructions
- Utilize high-precision measuring equipment and maintain detailed calibration records
- Support root cause analysis of manufacturing, quality, and yield issues
Required Skills & Experience
- Minimum 5 years of industry experience
- Strong soldering background, particularly with small components
- Experience with mechanical hand and power tools
- Proficient with oscilloscopes, DMMs, signal generators, optics, and cameras
- Experience working with lasers, laser safety, beam focus, pattern recognition, and active alignment
- Experience with UV adhesive auto-dispense and curing processes
- Experience with multi-axis, vision-assisted, computer-controlled robotic assembly equipment in both R&D and volume manufacturing environments
- Knowledge of pneumatic actuated slides, grippers, and hexapod tables
- Experience identifying root cause of manufacturing, quality, and yield issues
- Proficiency with Microsoft Office, SPC tools, and flowcharting software
- Strong written and verbal communication skills in English
Physical Requirements
- Ability to stand for extended periods
- Ability to lift and carry up to 35 lbs
This is an excellent opportunity for a skilled technician looking for a 6-month contract role with strong potential for extension in a dynamic manufacturing environment.
THIS IS AN IMMEDIATE NEED.
Swing Shift 100% On-site in San Francisco - Free Employee Parking
Manufacturing Technician
Location: Mission District (100% Onsite)
Schedule: Swing Shift - 3pm - 11pm
Compensation: $35/hour
Duration: 6-Month Contract (Potential for Extensions)
We are seeking an experienced Manufacturing Technician to join our team onsite in San Francisco’s Mission District. This is a hands-on, day-shift role supporting both engineering and production activities in a high-precision manufacturing environment.
Key Responsibilities
- Perform precision soldering, including work with small components
- Follow all safety procedures, including laser safety requirements
- Construct, test, and calibrate engineering and production robotic/computer-controlled assembly systems
- Interpret engineering prints, schematics, and assembly instructions
- Utilize high-precision measuring equipment and maintain detailed calibration records
- Support root cause analysis of manufacturing, quality, and yield issues
Required Skills & Experience
- Minimum 5 years of industry experience
- Strong soldering background, particularly with small components
- Experience with mechanical hand and power tools
- Proficient with oscilloscopes, DMMs, signal generators, optics, and cameras
- Experience working with lasers, laser safety, beam focus, pattern recognition, and active alignment
- Experience with UV adhesive auto-dispense and curing processes
- Experience with multi-axis, vision-assisted, computer-controlled robotic assembly equipment in both R&D and volume manufacturing environments
- Knowledge of pneumatic actuated slides, grippers, and hexapod tables
- Experience identifying root cause of manufacturing, quality, and yield issues
- Proficiency with Microsoft Office, SPC tools, and flowcharting software
- Strong written and verbal communication skills in English
Physical Requirements
- Ability to stand for extended periods
- Ability to lift and carry up to 35 lbs
This is an excellent opportunity for a skilled technician looking for a 6-month contract role with strong potential for extension in a dynamic manufacturing environment.
Job Title: Bay Area Sales Leader
Department: Sales / Alliances
Location: San Francisco Bay Area, CA (Hybrid)
Reports To: Chief of Alliance and Head of HiTech Business
Experience: 10–15 years
Position Summary
The Bay Area Sales Leader is responsible for regional revenue growth, new logo acquisition, and strategic account expansion across client full portfolio. This role blends enterprise hunting, consultative selling, and alliance-driven go‑to‑market execution. Success requires a leader who thrives in high‑growth environments, operates with autonomy, and brings a strong network within the Bay Area technology and cloud ecosystem.
Key Responsibilities
Revenue Growth & Territory Leadership
- Own regional revenue targets across Data & AI, Cybersecurity, Cloud Governance, Automation, and Digital Resilience.
- Build and manage a high-quality pipeline across enterprise and high-growth technology accounts.
- Lead the full sales lifecycle: prospecting, qualification, solution shaping, proposal development, negotiation, and closure.
Strategic Partnerships & Ecosystem Development
- Collaborate with the Chief of Alliance and HiTech Business to execute joint GTM strategies with hyperscalers (AWS, Azure, Google Cloud), ISVs, and technology partners.
- Strengthen clients presence in the Bay Area innovation ecosystem through partner engagement and co-selling motions.
Executive Relationship Building
- Build trusted relationships with CIOs, CTOs, CDOs, CISOs, and senior business leaders.
- Conduct executive briefings, workshops, and strategic discussions to shape client transformation roadmaps.
Market Engagement & Thought Leadership
- Represent client at regional AI, cloud, cybersecurity, and innovation events.
- Serve as a visible ambassador for client in the Bay Area technology community.
Cross-Functional Collaboration
- Work closely with solution architects, delivery leaders, and alliance managers to ensure successful execution and referenceable outcomes.
- Maintain strong pipeline discipline, forecasting accuracy, and executive-level communication.
Required Qualifications
- 10–15 years of experience in enterprise technology or services sales, with at least 8 years in direct sales or regional leadership.
- Proven track record of hunting and closing multimillion‑dollar enterprise deals.
- Experience selling in at least two of the following domains:
- Data & AI / analytics
- Cybersecurity
- Cloud governance, FinOps, or SecOps
- Intelligent automation
- Business continuity or digital resilience
- Strong understanding of enterprise transformation drivers including AI adoption, data modernization, automation, and security/compliance.
- Demonstrated ability to engage C‑suite executives and lead complex, consultative sales cycles.
- Bachelor’s or Master’s degree in Engineering, Business, Computer Science, or related field (MBA preferred).
Preferred Qualifications
- Established network within the Bay Area technology, AI, cloud, and innovation ecosystem.
- Experience building new territories or verticals in high-growth or entrepreneurial environments.
- Background working with hyperscalers (AWS, Azure, Google Cloud) and ISV partner ecosystems.
- Familiarity with venture-backed or innovation-driven enterprise environments.
Key Skills and Competencies
- Entrepreneurial mindset with strong ownership and accountability.
- Excellent communication, negotiation, and executive presentation skills.
- Strategic thinking with the ability to translate client needs into compelling solution roadmaps.
- Collaborative leadership style with the ability to influence cross-functional and partner teams.
- High energy, resilience, and adaptability in fast-paced environments.
Compensation and Benefits
- Competitive base salary with a high-performance variable incentive plan.
- Potential equity or long-term incentive opportunities tied to regional growth impact.
- Comprehensive benefits package including health coverage, retirement plans, and flexible PTO.
- Clear career progression pathways into broader regional or national sales leadership roles.
The Strategic Sourcing and Procurement function supports the responsible and efficient scaling of advanced technology and research initiatives by ensuring strong commercial discipline, supplier governance, and operational rigor. Within this group, the Human Data and Research Services category enables business-critical workflows that rely on specialized external partners.
This role sits within the Human Data and Research sourcing pillar and works closely with cross-functional stakeholders across research, operations, finance, legal, privacy, and security to ensure suppliers are onboarded, managed, and scaled efficiently.
About The Role
We are seeking a Human Data and Research Services Strategic Sourcing Manager with a strong operational and analytical orientation to support day-to-day sourcing execution and category operations.
This position is intentionally execution-focused and designed to complement senior sourcing leaders overseeing complex, high-impact engagements. You will manage early- to mid-stage supplier relationships, own sourcing workflows end-to-end, and ensure clean, consistent execution across procurement systems and stakeholder touchpoints.
In this role, you will act as a force multiplier—helping engagements move quickly, ensuring data accuracy, surfacing risks early, and enabling scale through effective use of processes and tools.
Key Responsibilities
Sourcing & Deal Execution
- Own and execute end-to-end sourcing activities for human data and research services suppliers
- Support supplier onboarding, renewals, amendments, and scoped expansions in partnership with senior sourcing leadership
- Draft, review, and operationalize statements of work, pricing structures, and commercial terms in coordination with legal and finance partners
- Ensure supplier engagements align with category strategy, commercial guidelines, and internal policies
Operational Excellence
- Serve as a primary operator across procurement, intake, and contract management tools
- Manage intake requests, approvals, contract routing, and documentation with a high degree of accuracy and consistency
- Track deal status, approvals, spend thresholds, and execution risks across an active supplier portfolio
- Maintain clean records and reporting to support audits, leadership updates, and financial forecasting
Analytics & Insights
- Analyze supplier spend, usage patterns, deal velocity, and operational friction points
- Develop clear summaries and insights to support prioritization and decision-making by senior stakeholders
- Identify opportunities to standardize, streamline, or improve sourcing and contracting workflows
Cross-Functional Collaboration
- Partner closely with research, operations, finance, legal, privacy, and security teams to unblock and accelerate supplier engagements
- Act as a trusted point of contact for internal stakeholders navigating procurement and contracting processes
- Communicate clearly and concisely through written updates and real-time collaboration tools to keep workstreams aligned
Required Skills
- 6+ years of experience in strategic sourcing, procurement, operations, or vendor management
- Proven ability to manage multiple concurrent supplier engagements with strong attention to detail
- High operational fluency with procurement intake, contract lifecycle management, and collaboration tools
- Strong analytical skills, including comfort working with spend data, contract terms, and operational metrics
- Ability to execute independently while partnering effectively with senior stakeholders
- Excellent written and verbal communication skills
Pay Rate
- $55-$75/hour DOE
ACCOUNT EXECUTIVE – Software (San Francisco)
WHO WE ARE
Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit
At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.
Join us for career advancement, innovative solutions, and a supportive environment focused on your success.
JOB DESCRIPTION
As an Account Executive, you are a high-impact sales leader and mentor, driving revenue growth while shaping the next generation of account managers. You own your client relationships, consistently deliver strong sales performance, and play a pivotal role in developing market talent and culture. You are a trusted partner to the District Leader and a key contributor to the market’s strategic success.
Sales Performance & Client Engagement
- Own and exceed cumulative spread goals through strategic client management and strong bill rate negotiations.
- Build and maintain senior-level client relationships, ensuring account saturation and long-term partnership success.
- Serve as a role model for consultative selling and client-first engagement.
Talent Development & New Hire Enablement
- Build bench strength and prepare future Account Managers.
- Actively mentor newly promoted Account Managers through Account Manager Boot Camp, sharing best practices and coaching for success.
- Support Apex’s training initiatives by serving as a peer coach, trainer, and content contributor for Account Manager development.
Market Leadership & Culture Building
- Act as a key advisor to the District Leader, stepping in to lead meetings and manage market operations when needed.
- Participate in hiring decisions, collaborating with Internal Talent Team to evaluate and recommend top talent.
- Help plan and lead team-building activities, reinforcing Apex’s leadership standards and fostering a winning culture.
JOB REQUIREMENTS
- Bachelor’s Degree in Business, Communications, or related field
- 3+ years of professional sales experience, with demonstrated success in mentoring and leadership.
- Sales Driver: Consistently delivers high sales volume and maximizes margin through strategic negotiation.
- Mentor & Coach: Elevates team performance by sharing expertise, offering guidance, and modeling best practices.
- Culture Champion: Contributes to a high‑energy, accountable, and collaborative team environment.
- Trusted Partner: Supports leadership and steps in when needed to ensure continuity and overall success.
- Hybrid with 3 days in-office
OUR COMPREHENSIVE BENEFITS
- Competitive Salary, attainable first year total earnings for this role should be $90-130K
- Health, Dental and Vision Insurance
- Health Savings Accounts (HSA) with Employer Contribution
- Flexible Spending Accounts
- Long and Short-Term Disability
- Life Insurance
- Voluntary Benefits
- Employee Assistance Program
- Paid Parental Leave
- Wellness Incentives
- Vacation and Holiday Pay
- 401(k) Retirement Plan with Employer Match
- Employee Stock Purchase
- Training and Advancement opportunities
- Tuition Reimbursement
- Birthdays Off
- Philanthropic Opportunities
- Referral Program
- Partial Gym Membership Paid
- Team Building Events
- Discount Programs
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact
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Full-time
Master (>10 yrs)
Company Overview
Kairos Power is a new nuclear energy technology and engineering company whose mission is to enable the world’s transition to clean energy, with the ultimate goal to dramatically improve people’s quality of life while protecting the environment. This goal will be accomplished through the commercialization of the fluoride-salt-cooled, high‑temperature reactor (FHR) that can be deployed with robust safety, affordable costs, and flexible operation to accommodate the expansion of variable renewables.
Job Summary
Kairos Power is seeking a Chief of Staff to Vice President, Business Development & Finance (CoS) reporting to the Vice President of Business Development & Finance (VP). This is a strategic and hands‑on role designed to increase the effectiveness of the Vice President of Business Development & Finance and commercial leadership team. The CoS will work across business and engineering functions to drive alignment, improve productivity, and streamline execution of strategic initiatives. The ideal candidate has experience operating with complex technical organizations, with proven success in executive‑level support, strategic development, program execution, and cross‑functional collaboration.
Responsibilities
- Act as a trusted advisor and thought partner to the Vice President of Business Development & Finance and commercial leadership team, including supporting the development of commercial and business strategies
- Drive the successful execution of strategic programs in alignment with company objectives, ensuring follow‑through and accountability across functions
- Facilitate effective decision‑making for the VP of Business Development & Finance by managing meeting preparation, synthesizing complex information into clear recommendations, and representing the VP in meetings as appropriate
- Manage and prioritize internal and external inquiries directed to the VP of BD & Finance, determining the appropriate course of action and coordinating responses with the right stakeholders
- Serve as liaison between the VP, commercial leaders, cross‑functional leaders, and external partners, ensuring clear communication on priorities, progress, and risks
- Oversee the rhythm of business for the VP’s organization, including leadership meetings, communications, operating reviews, and cross‑functional checkpoints
- Lead or coordinate special projects on behalf of the VP, often requiring cross‑functional alignment and problem‑solving across technical and non‑technical teams
- Develop clear, concise executive communications, presentations, and reporting for internal and external stakeholders
- Partner with Executive Administration team members to optimize scheduling and meeting planning around VP and company priorities
- Identify opportunities to improve processes and decision‑making within the VP’s organization, implementing scalable practices that increase efficiency and impact
- Other duties as assigned.
Qualifications
- Bachelor’s degree in business administration, engineering, or similar field; advanced degree (MBA, MS in Engineering/Technology Management) is preferred
- 5+ years of progressively responsible experience in executive support, program management, or strategic development/operations, ideally in a leading business consultancy or technical or R&D‑driven organization
- Proven experience organizing and directing multiple teams and working directly with senior executives
- Strong written, verbal, and presentation communication skills, with demonstrated ability to prepare and deliver executive‑level communications
- Excellent organization, facilitation, and interpersonal skills, with ability to manage competing priorities in a fast‑paced environment
- Background in strategy, commercial development, and/or energy/manufacturing sectors is preferred
- Demonstrated experience planning and leading strategic initiatives
- Demonstrated experience of understanding the nuance of complex external negotiations, and driving meaningful business impact
- Effective, versatile and action‑oriented, with strong project coordination and reporting skills focused on interdepartmental communication
- Experience with financial analysis, business case development, or commercial modeling to support executive decision‑making
- Exposure to strategic partnerships, joint ventures, or capital projects is a plus
Knowledge, Skills & Abilities
- Ability to connect organizational strategy to execution, ensuring technical and business priorities are aligned
- Strong analytical and problem‑solving skills to evaluate complex issues and recommend data‑driven decisions
- Skilled in leading cross‑functional initiatives, ensuring alignment, accountability, and timely delivery
- Ability to design, implement, and scale processes that improve organizational efficiency and decision‑making
- Exceptional relationship‑building skills across commercial, government affairs technical and non‑technical teams of both internal and external stakeholders with the ability to drive alignment without direct authority
- Adept at influencing decisions and navigating organizational dynamics at the executive level
- Outstanding written, verbal, and presentation skills, with the ability to simplify complexity into clear executive‑level communications
- Comfortable representing senior leadership with credibility and confidence in internal and external forums
- Demonstrated ability to serve as a trusted advisor to senior executives, exercising discretion, sound judgment, and integrity
- Knowledge of leadership effectiveness, team health, and talent planning practices to integrate people priorities into technical strategies
- Resilient in high‑demand, fast‑paced environments with shifting priorities
- Ability to identify and implement innovative solutions to organizational and operational challenges
- Ability to understand financial data, business drivers, and market implications of strategic decisions
- Expertise in structuring and leading executive meetings for decision‑making efficiency and the knowledge and experience of proper preparation to drive effective meetings
- Strong energy sector business acumen
Physical Demands
- Remaining in a stationary position, often standing, or sitting for prolonged periods
- Moving about to accomplish tasks or moving from one worksite to another
- Adjusting, moving, transporting, installing, positioning, or removing objects up to 10 pounds in all directions
- Communicating with others to exchange information
Environmental Conditions
- General office environment
- Assessing the accuracy, neatness and thoroughness of the work assigned
- High‑concentration, demanding and fast‑paced
- Manufacturing/Industrial Environments, occasionally
Travel
- Travel required, up to 20%
Additional Requirements
- Seldomly requires working weekends
- Occasionally requires schedule flexibility
- Occasionally requires non‑standard work‑week hours
- Occasionally requires extended hours to support launch and critical project timelines
Salary
The salary range for this position is $209,400 to $261,800 for employees working onsite at our Alameda, CA headquarters. The range provided in this job posting represents the typical range or starting rate of candidates hired in California. Factors that may be used to determine your actual salary may include your education, experience, knowledge, skills, abilities, the market data for your work location, and a comparison to other employees already in the role.
About Our Benefits
- Competitive compensation packages
- Medical, dental and vision benefits for employees and their dependents
- Paid Vacation
- 401(k) and pre‑tax health insurance, dependent care, and commuter benefits (FSA)
Kairos Power is committed to building a diverse workforce that reflects the communities where we do business. Kairos Power is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively welcome people of different experiences, abilities, and perspectives.
Kairos Power participates in E‑Verify.
Candidates only, no recruiters or agencies please.
Note: You are applying for a position that is located in a facility that handles information that is subject to export control restrictions by the Department of Energy under 10 CFR Part 810. To work in this facility, you need to be authorized by the Department of Energy to access Part 810‑controlled information. Foreign nationals who are citizens of countries that are not on the Department of Energy’s general authorization list are not permitted to work in our facility unless the Department of Energy issues an export control license to the company to permit that individual to have access to Part 810‑controlled information. The following questions are intended to determine the licensing requirements that may apply: ‑A_to_part_810
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