Information Technology For Development Jobs in Atlanta
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As a Technical Support Account Associate (Tier 1), you will serve as the first point of contact for customers of a leading telecommunications provider. You will receive inbound calls from customers experiencing internet service-related interruptions. This role is responsible for basic technical troubleshooting, billing education, service upgrades, and general customer service support while delivering a positive and professional customer experience. Tier 1 associates focus on issue identification, resolution using established tools and procedures, and escalation when appropriate. This role is located onsite in Morrow, GA.
What you'll get
- Competitive hourly base pay + bonus opportunities after training
- Full health benefits (Medical, Dental, Vision)
- Cell phone benefits ($25/month per line; restrictions may apply)
- Referral for Life Program™ and abundant advancement opportunities
What you bring
- High School Diploma or equivalent required
- 1 - 2 years minimum previous customer service call center experience
- 1+ years of previous tech support experience preferred
- Ability to type 35 WPM with 90% accuracy or higher
- Open availability to work any time within our operating hours outlined below
Operating hours
- Monday-Sunday, 8:00 a.m.-8:00 p.m. EST
Training
- 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
- Attendance: 100% required
What you'll do
Technical Support & Troubleshooting
- Receive inbound calls from customers experiencing service interruptions or technical issues
- Perform basic troubleshooting for common internet and usage-related issues
- Diagnose issues using approved tools, scripts, and troubleshooting procedures
- Create, update, and manage trouble tickets in the ticketing system
- Escalate unresolved or complex issues to appropriate internal teams following standard processes
Customer Service & Account Support
- Provide exceptional customer service with a customer-first mindset
- Educate customers on product features, service functionality, and common troubleshooting steps
- Assist customers with service upgrades, changes, and general account inquiries
- Respond to customer questions via phone and/or electronic communication channels
Billing & Payments Support
- Explain billing statements, charges, adjustments, and payment activity
- Educate customers on billing processes and available payment options
- Resolve basic billing-related inquiries or route appropriately when needed
Documentation & Systems Navigation
- Accurately document customer interactions and resolutions
- Enter, test, update, close, or cancel tickets per company procedures
- Navigate multiple systems and applications simultaneously
- Maintain awareness of service outages and customer-impacting events
Knowledge, Skills and Abilities
- Professional demeanor and strong interpersonal skills
- Ability to diagnose and resolve basic hardware, software, and network issues
- Ability to gather accurate information, respond effectively, and adapt to customer needs
- Logical thinking and structured issue resolution
- Ability to manage multiple interactions and meet SLAs
- Effective probing and listening skills to identify customer needs
- Strong verbal communication skills
- Working knowledge of computers and MS Windows
- Willingness to learn new systems, tools, and processes in a fast-paced environment
- Ability to navigate multiple screens and systems simultaneously
- Strong multitasking and attention to detail
- Minimum typing speed of 35 WPM with 90% accuracy or higher
- Ability to follow direction, accept coaching, and apply feedback
Work Environment & Schedule Requirements
- Ability to work in a 24/7 call center environment, including evenings, weekends, and holidays
- Fast-paced, customer-facing role requiring sustained phone and system use
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
Job Title: Cabin Rebrand Engineer
Location: Atlanta , Georgia
Duration : Full Time
Job Summary
The Cabin Rebrand Engineer will be part of the Cabin Rebrand team responsible for transforming aircraft cabin interiors to align with updated brand standards. This role supports the engineering conversion process through development and execution of Engineering Work Packages.
The position involves design development, regulatory compliance validation, documentation, and implementation of cabin interior upgrades.
Key Responsibilities
- Develop, design, and produce engineering programs, repairs, inspections, and alterations related to aircraft cabin interiors, including:
- Seats
- Lavatories
- Galleys
- Support maintenance and operational departments in executing cabin modification tasks.
- Collaborate with Maintenance, Planning, Engineering, and Materials teams to coordinate programs, repairs, and modifications.
- Author and review engineering documentation such as:
- Engineering Repairs/Authorizations (ER/A)
- Action Authorizations (AA)
- AMDS work cards
- Engineering drawings (CAD)
- Substantiate airworthiness and regulatory compliance of engineering documents.
- Ensure compliance with applicable FAA, DOT, ICAO, FCC, OSHA regulations and Technical Operations Policy and Procedures (TOPP).
- Practice and promote safety-conscious behaviors in all processes.
Required / Preferred Qualifications
- 4–8 years of relevant experience in commercial airline, military, OEM, or MRO environments (preferred).
- Bachelor’s degree in Mechanical, Aerospace, Electrical Engineering (preferred but not mandatory). Equivalent experience will be considered.
- Familiarity with:
- FARs and DOT regulations related to cabin components, materials, finishes, and flammability.
- Aircraft Maintenance Manuals and associated technical documentation.
- STC and ODA certification processes.
- Enterprise aviation maintenance systems (AMDS, Insight, OTIS, EARTH, SCEPTRE, or similar).
- Strong problem-solving skills and ability to develop comprehensive action plans.
- Excellent written and verbal communication skills.
- Ability to work cross-functionally with internal teams, external suppliers, and regulatory agencies.
- Capability to handle sensitive matters with discretion and professionalism.
Working Conditions
- Primarily office-based.
- Required access to aircraft on active flight lines, hangars, and MRO facilities.
- Minimal hazard exposure expected.
SBX Technologies, LLC is seeking an experienced Heavy Equipment Operator to support remediation, industrial civil construction, and similar projects. This role is field-focused and best suited for operators who take pride in precision, safety, and productivity on complex industrial sites.
Responsibilities:
- Operate heavy equipment including excavators, dozers, loaders, skid steers, and compactors
- Perform grading, excavation, backfill, trenching, and material handling
- Conduct daily equipment inspections and routine PM maintenance
- Work closely with SBX supervisors, foremen, and safety personnel
- Maintain compliance with site-specific safety plans and SBX safety standards
Required Qualifications:
- Proficient operating the heavy equipment listed above
- Ability to understand project goals including grades and basic site plans
- Strong understanding of jobsite safety and situational awareness
- Willingness to work in varying conditions
- Reliable transportation and ability to travel to project sites as required
Preferred Qualifications:
- Experience remediation projects
- OSHA HAZWOPER 40 certification
- OSHA 10 or OSHA 30 certification
- Experience working around utilities, substations, or power generation facilities
What We Offer:
- Competitive pay based on experience
- Comprehensive benefits
- Project specific travel benefits
- A culture focused on safety, accountability, and high quality work products
- Growth opportunities
Job ID: 521237
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Position Overview
As Sr. Manager, Transportation Systems you will play a vital role in the strategy, design and performance of our transportation technology and processes. This role will have an immediate impact on our SAP Transportation Management module (TM) design and deployment as a key part of a larger business transformation. This position will partner cross-functionally to develop a transportation roadmap that provides our operating companies with best-in-class transportation capabilities and enterprise solutions
Key Responsibilities
SAP TM
- Design & develop requirements and capabilities for SAP TM that simplifies and streamlines our core transportation business processes
- Collaborate with SAP Technical Team, Operating Companies, and Performance teams to deliver successful implementation of SAP TM across the enterprise
- SAP TM workstream will be the primary focus of this role for the first year
Transportation Digital Roadmap
- Present vision and align cross-functionally to transform a fragmented transportation technology stack into a standardized, best-in-class platform
- Lead the planning and execution of Logistics Digital Transformation initiatives across AMAT, translating vision into actionable outcomes.
- Champion change management and stakeholder engagement to support successful adoption
- Develop standards, documentation, and training to enable successful change in a decentralized network
Transportation Performance
- Develop and monitor metrics to measure the utilization and effectiveness of our Logistics Systems including process adherence and data quality
- Foster relationships and collaboration with operating companies (“front line” operations leaders) to understand systemic pain points and create scalable & sustainable solutions to address them
- Benchmark internally and externally to identify opportunities and best practices to improve logistics performance across the enterprise
Qualifications
- 10+ years of experience working in Supply Chain and/or Digital Transformation programs in a manufacturing industry
- 5+ years of Transportation Logistics experience, with strong preference for both owned fleet and 3PL/OTR transportation management
- Hands-on experience with enterprise TMS solutions and implementations
- Process improvement knowledge gained while working in an organization undergoing an operational culture shift
- Strategic Systems Thinker – Able to connect complex routing, fleet, and logistics systems into one seamless operating vision
- Change Leadership – Demonstrated ability to lead transformation and drive adoption of new standard technologies and processes. Strong interpersonal and organizational influencing skills
- Innovation & Continuous Improvement – Monitor industry trends, emerging technologies, and best practices in logistics & transportation. Bring an innovative spirit to work cross-functionally in developing and prioritizing ideas for improvement
Work Requirements
- Must be 18 years in age or older
- Must pass pre-employment drug screen and criminal background check
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook
- Willingness to work independently within a team environment and assist the team with other duties as required
- Must be willing to travel up to 30%
Knowledge/Skill Requirements
- SAP S4/HANA / SAP TM
- Enterprise TMS Solutions (SAP, Oracle, BlueYonder)
- Advanced Excel & Analytical Skills
- Multi-modal Transportation Experience (Owned fleet, 3PL/OTR, Rail, Barg)
- Project Management & Continuous Improvement Methodologies
- Manufacturing & Supply Chain Experience
Physical Requirements
- Able to communicate with others by telephone and in person
- Able to utilize a computer for word processing, email communication, and preparation of documents and presentations
- May require sitting for extended periods of time
Work Environment
- Must be able to provide a functioning home or remote office
- When working from a CRH office, expect normal office working conditions
- The noise level in the work environment is usually quiet
- The position may require work outside of normal business hours
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Job ID: 520050
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Job Summary
With the aspiration to position CRH as the best in class partner in the Construction Value Chain when it comes to innovation and sustainability, the Group Innovation team is responsible for developing and implementing across the company an Innovation Model that enables resilience, durability, and value creation through changing business, societal, and investor contexts by leveraging our capacity to partner with key stakeholders to innovate and foster sustainable value for all our stakeholders. That innovation model spans from the fostering of opportunities, ideating possible solutions to address them and conducting the development work to implement them in the businesses, with value creation and growth as main drivers in mind.
The Senior Manager, Alliances & Innovation is responsible for building, connecting, and orchestrating a dynamic ecosystem of external partners across the construction value chain. This role identifies, develops, and manages strategic alliances that accelerate CRH’s innovation agenda and sustainable growth. By fostering strong relationships with key players -- designers, contractors, owners, technology providers, and industry bodies -- the Senior Manager ensures CRH’s innovation capabilities are tightly linked to evolving market needs and opportunities. The role acts as a connector and integrator, translating market signals and customer insights into actionable partnerships, and mobilizing cross-functional teams to deliver measurable impact from pilot through to scale.
Job Location
This role is based at our corporate office in the Perimeter area of Atlanta, GA – hybrid work schedule
Job Responsibilities
- Build, connect, and manage a robust ecosystem of external partners across the construction value chain, including designers, contractors, owners, technology providers, and industry bodies, to accelerate CRH’s innovation and solutions agenda.
- Develop and implement a structured alliance program: define the vision, engagement model, governance, and performance metrics for CRH’s innovation alliances.
- Identify, evaluate, and prioritize new collaboration opportunities that align with CRH’s strategic objectives and market needs; craft clear business cases and partnership theses.
- Lead the end-to-end lifecycle of alliances and strategic collaborations: from initial outreach and due diligence, through negotiation and agreement, to pilot execution, scaling, and replication across the enterprise.
- Serve as the primary relationship manager for key partners, ensuring mutual value creation, clear communication, and proactive issue resolution.
- Convene and orchestrate cross-functional teams (Innovation, Solutions, Strategy, Ventures, OpCos) to deliver on alliance objectives, ensuring alignment and accountability at every stage.
- Track and report on relationships/project performance, using data-driven insights to recommend acceleration, adjustment, or discontinuation of initiatives.
- Prepare and present strategic analyses and recommendations to senior leadership, articulating the financial and strategic rationale for partnership decisions.
- Act as a connector and integrator, translating market signals and customer insights into actionable partnership opportunities and mobilizing internal resources to deliver measurable impact.
- Foster a culture of collaboration, knowledge sharing, and continuous improvement within the innovation ecosystem, ensuring best practices and learnings are captured and scaled across CRH.
- Represent CRH externally in industry forums, conferences, and partner meetings, enhancing the company’s reputation as a trusted, forward-thinking innovation partner.
Job Requirements
- Alliance Lifecycle Expertise: Demonstrated experience managing the full lifecycle of alliances and strategic partnerships, including opportunity identification, due diligence, negotiation, execution, and scaling, with a strong track record of setting clear objectives, defining and tracking partnership KPIs, managing joint workplans, and ensuring delivery of measurable outcomes for all parties.
- Technical Acumen: Strong understanding of construction methodologies, materials, and emerging trends; able to engage credibly with technical and commercial stakeholders.
- Ecosystem Builder: Brings a strong network of industry relationships and a proven ability to leverage those connections to design, implement, and evolve structured partnership programs and ecosystems that deliver measurable business impact.
- Relationship Management: Skilled at building and sustaining productive, trust-based relationships with a diverse set of external partners and internal stakeholders.
- Cross-Functional Leadership: Effective at convening and orchestrating cross-functional teams, driving alignment, and ensuring accountability across business units and functions.
- Strategic Thinking: Able to synthesize market signals, customer insights, and business objectives into actionable partnership strategies and business cases.
- Analytical & Data-Driven: Uses data and performance metrics to track, evaluate, and optimize partnership and program outcomes; comfortable preparing and presenting strategic analyses.
- Communication & Influence: Excellent communicator, able to convey complex ideas clearly and persuasively to senior leadership, partners, and cross-functional teams.
- Change Agent: Comfortable navigating ambiguity and driving change in a matrixed, multicultural environment; resilient and adaptable in the face of shifting priorities.
- Commercial Acumen: Understands financial drivers, value creation, and risk management in partnership contexts; able to negotiate and structure agreements that deliver mutual benefit.
- Continuous Learner: Curious and proactive in seeking out new innovations, best practices, and opportunities to advance CRH’s innovation and sustainability agenda.
- Bachelor’s degree in engineering, construction management, or a related technical field; MBA or master’s degree preferred.
- Professional industry accreditation preferred
- 8 or more years of progressive experience in construction execution, strategic partnerships/alliances, or strategic business development.
- Demonstrated track record of managing the full lifecycle of alliances and partnerships, from opportunity identification and due diligence through negotiation, execution, pilot, scaling, and replication.
- Strong technical acumen and familiarity with construction methodologies, materials, and industry trends.
- Experience working autonomously and proactively in complex, matrixed organizations, with a proven ability to deliver results with minimal supervision.
- Proven ability to manage multiple external and internal stakeholders, including consultants, vendors, and cross-functional teams.
- Experience presenting to and influencing senior leadership, with strong communication and analytical skills.
- Ability to navigate diverse business environments and build relationships across geographies; international and/or multicultural experience a bonus.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Founding Account Executive – Agentic AI Platform (OrcaWorks)
Location: Atlanta, GA | Hybrid | Remote considered
Type: Full-Time
A Career Defining Opportunity in Enterprise AI
OrcaWorks, powered by Charter Global, is building a new category of enterprise technology through Agentic AI. Our platform enables organizations to deploy intelligent digital coworkers that automate complex workflows, increase productivity, and unlock operational scale.
As businesses rapidly adopt AI to transform how work gets done, OrcaWorks is positioned at the center of that shift.
We are assembling a founding sales team and looking for high performing Account Executives who want to be early in a market that is scaling quickly. This is an opportunity to build your career selling one of the most important technology categories emerging today.
For the right seller, this role offers the chance to help shape how Agentic AI is introduced into the enterprise while establishing yourself as a leader in this next wave of innovation.
The Role
As a Founding Account Executive, you will play a key role in bringing OrcaWorks to market. You will work directly with leadership, product, and engineering teams to introduce the platform to organizations looking to modernize operations through AI.
You will own strategic opportunities end to end while helping define the early go to market motion of the platform.
This role is ideal for a seller who wants to operate with autonomy, move quickly, and help build a high growth AI platform from the ground up.
What You Will Do
Lead Strategic Sales Cycles
Manage the full sales process from discovery and demonstration to proposal, negotiation, and close.
Engage Senior Decision Makers
Work with executives, technology leaders, and operations teams to position OrcaWorks as a transformative AI platform.
Build Enterprise Relationships
Develop trusted relationships with organizations seeking to implement AI driven operational improvements.
Deliver High Impact Demonstrations
Translate platform capabilities into clear business outcomes that resonate with both technical and non technical stakeholders.
Shape the Go to Market Strategy
As part of the founding team, you will contribute to messaging, positioning, and sales strategy as the platform scales.
Provide Market Insight
Share feedback from customers and prospects to help guide product innovation and platform evolution.
What We Are Looking For
- 3 to 7 years of experience in B2B technology or SaaS sales
- Proven track record of consistently exceeding revenue targets
- Experience managing complex sales cycles with multiple stakeholders
- Strong executive communication and consultative selling skills
- Curiosity and enthusiasm for AI, automation, and emerging technologies
- Entrepreneurial mindset with the ability to thrive in a fast moving environment
This Role Is Ideal For Someone Who
- Wants to build expertise selling next generation AI platforms
- Thrives in high growth environments where impact is visible
- Enjoys working closely with leadership and product teams
- Is motivated by ownership, autonomy, and significant earning potential
What You Will Gain
Early Position in a High Growth AI Market
Agentic AI is rapidly emerging as a transformative enterprise technology category.
Direct Access to Leadership
Work closely with executives and innovators shaping the company's AI strategy.
Career Acceleration
As OrcaWorks grows, founding team members will have opportunities to expand into leadership and strategic roles.
Compensation
- Competitive base salary
- Uncapped commission structure
- Performance incentives
- Significant career growth opportunities as the platform scales
About OrcaWorks
OrcaWorks, powered by Charter Global, delivers intelligent AI agents designed to automate complex workflows, augment human teams, and transform enterprise operations.
Our mission is simple. Enable organizations to operate faster, smarter, and more efficiently through AI driven digital coworkers.
Position Title: Surgical Sales Specialist (Medical Device Sales)
Job Type: Full-time – Exempt (Salary + Bonus + Commission)
Location: Atlanta, GA (and surrounding areas)
Company Overview:
Founded in 1978 in Atlanta, Georgia, CrossLink has grown from its roots in orthopaedic sales and distribution to an organization whose sales force and national network of distributor partners are the market leaders in each of the regional markets they serve. As “crosslinking” refers to the interconnecting of molecules to form stronger bonds, CrossLink similarly connects with sales representatives and distributors across the country to create the largest, most integrated orthopaedic sales network in the United States.
Mission:
To be a trusted partner who provides value driven solutions to our healthcare customers through technology, superior service and a win-win culture. Together we grow.
Position Overview:
The Surgical Specialist – Ancillary Products is a revenue-driving sales professional responsible for the promotion, sales, and market development of ancillary product lines within the Joint Reconstruction portfolio at Crosslink Life Sciences. This role is focused exclusively on selling and executing strategic growth initiatives across assigned territories while supporting orthopedic surgeons, hospitals, and ambulatory surgery centers. Reporting directly to the Area Director and working closely with the Vice President of Sales for Joint Reconstruction, the Surgical Specialist will play a critical role in expanding utilization of enabling technologies, biologics, instrumentation, disposables, and other complementary solutions that support joint reconstruction procedures. The position requires a strong clinical acumen, consultative selling skills, and the ability to operate effectively within a fast-paced surgical environment.
Responsibilities:
- Drive sales growth and achieve quarterly and annual revenue targets for ancillary joint reconstruction products.
- Develop and execute territory business plans aligned with divisional objectives.
- Identify new business opportunities within orthopedic joint reconstruction accounts.
- Provide in-service training and product training to surgeons, physician assistants, operating room staff, and hospital stakeholders.
- Support surgical cases as needed to ensure appropriate product utilization and customer satisfaction.
- Collaborate with Joint Reconstruction sales representatives to identify cross-selling opportunities and maximize account penetration.
- Build and maintain strong relationships with key opinion leaders and decision-makers within assigned accounts.
- Monitor competitive activity and market trends to inform strategic selling efforts.
- Maintain accurate sales forecasting, pipeline management, and CRM reporting.
- Ensure compliance with all company policies, healthcare regulations, and industry standards.
Qualifications:
- Bachelor’s degree required, business, life sciences, or related field preferred.
- 3–5+ years of medical device or orthopedic sales experience preferred.
- Demonstrated success in quota attainment and territory growth.
- Strong understanding of joint reconstruction procedures and operating room protocol.
- Proven ability to sell ancillary or complementary product lines within a complex sales environment.
- Excellent communication, presentation, and relationship-building skills.
- Ability to travel within assigned territory and support surgical cases as needed.
Physical and Location Demands
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel, reach with hands and arms, stoop, kneel, and crouch. This is an exempt position, requiring flexibility in work hours to meet operational needs.
EEO
At Crosslink, our people are the driving force behind everything we do. Crosslink is an equal opportunity employer that aspires to be the best in the business by building a Team Member experience that celebrates growth, development, and purpose.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
NO AGENCIES PLEASE
*THIS IS A STRICTLY HUNTING NEW BUSINESS ROLE, HIGH VELOCITY SALES CYCLE, NO ACCOUNT MANAGEMENT*
Remote, with some regional travel expectations (30%), only accepting applications for those currently residing in the Greater Atlanta Area.
Comp:
- Base Salary : Up to $90k (*$114k max with bonus floor, first year)
- *12 Month Guaranteed Ramp-up-Bonus ($2k/mo, or until commission surpasses)
- OTE : $160K, uncapped
ePac Flexible Packaging is a global flexible packaging company with locations across the United States, Canada, Europe, Australia, and Indonesia. Built on break-through digital technologies, ePac is at the crossroads of advanced technology and manufacturing. As a start-up in 2016, ePac began with a focus on helping small and medium sized brands compete with great packaging, and today serves thousands of brands of all sizes. In all corners of the world ePac operates, the company strives to serve the communities in which we reside and contribute to the creation of a more sustainable, circular economy.
SUMMARY OF POSITION
The Mid Market Regional Sales Executives (RSE) is a "Hunter" role responsible for acquiring new Strata 2 customers within a defined geographic territory. Incumbent will be the face of ePac in their local market, building relationships and closing new business. The objective is to establish and grow ePac's footprint in their region by relentlessly pursuing new logo acquisition. Each RSE will be able to utilize our lead generation team to support their sales growth within one of our manufacturing plant locations. A territory covers about 120 miles and could involve some national accounts.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Own the full sales cycle for acquiring new Strata 2 customers in an assigned territory.
- Develop and execute a territory plan to identify and prioritize high-potential local prospects.
- Build a robust pipeline through a mix of outbound prospecting, networking, and in-person meetings.
- Conduct on-site discovery meetings to understand customer needs and present tailored packaging solutions.
- Manage the negotiation and closing process for new mid-market accounts.
- Execute a clean and thorough handoff of new customers to their assigned Mid-Market Account Manager.
- Add new customers within specified geographic region
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Build relationships and identify the prospect's need for the products or services.
- Maintain current customer relationships through visits, calls, quarterly reviews and internal/external functions.
- Attend relevant trade shows, both national and regional
- Promptly enter all customer information and updates into Salesforce.
- Be able to estimate quotes via our custom build estimation application.
- Work with other divisions to participate in all cross-selling opportunities and to maximize selling potential within the company.
- Proactively search, identify and obtain new business opportunities with new customers. Manage resources as required to accomplish.
- Active pipeline development and management with a focus on increasing active customers and growing volume sales.
- Establish strong, multi-level, win/win relationships with new customers. Focus will include, but not be limited to the following:
- Maintaining strong win/win relationships
- Understanding customer requirements
- Addressing/resolving issues with current customers (quality, AR, etc.)
- Providing strong service support and coordination for customers
- Identify key decision makers and influencers beyond purchasing and craft relationship plans
- Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
- Identify and align resources, action plans and communications required to execute account plans and resolve issues
- Develop, manage and execute contract negotiations
- Manage negotiations/resolution of product, quality, and service issues
JOB KNOWLEDGE, SKILLS & ABILITIES
- Team Building/Interpersonal Skills -Demonstrates competency by maintaining positive, collaborative, respectful and constructive interpersonal relationships. Understands and practices the principles of effective teamwork.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Prioritization/Flexibility/Adaptability -Demonstrate the ability to prioritize work assignments to meet productivity and quality standards. Adapt easily to changes in work assignments and environment, and is willing to assume additional responsibility and learn new procedures. Demonstrate effective organizational, problem solving and analytical skills.
- Must possess the following:
- Exceptional negotiation skills
- Clear communication, and
- Excellent time management skills, in a fast-paced, multi-cultural environment.
EXPERIENCE AND EDUCATION
- Education: Bachelor’s degree preferred in a business related field
- 3-5 years of experience in a B2B field sales or new business development role, with a consistent record of achieving sales targets.
- Results oriented, "hunting" sales skills
- A strong "Hunter" drive with a passion for prospecting and closing new business.
- Excellent interpersonal skills, with a natural ability to build rapport and trust in person.
- Self-motivated and disciplined, with the ability to manage your time and territory effectively.
- Willingness to travel extensively within the assigned territory.
- CPG industry knowledge preferable
Lead Account Manager (Staffing & Recruiting)
Atlanta, GA; hybrid
Base Salary: $85-100k plus commissions
On-Target-Earnings:
Year 1: $150k
Year 2: $150-175k
Year 3: $200k+
- Uncapped Commission Structure
- Quarterly and Annual Performance Bonuses
- Annual Sales Incentive Trips & Contest Rewards
- Hybrid Work Environment (Atlanta-based office presence required)
- Comprehensive benefits including health, dental, vision, and retirement option
About the Opportunity
We are partnering with a rapidly growing IT staffing and consulting firm seeking a Lead Account Manager to help expand and manage enterprise and mid-market client relationships across the Atlanta market. This role is ideal for a sales professional who thrives in a relationship-driven environment, enjoys building long-term partnerships, and has experience selling IT staffing and consulting services.
The Lead Account Manager will be responsible for owning client relationships, expanding existing accounts, and driving new business development while working closely with recruiting and delivery teams to ensure exceptional client service.
Key Responsibilities
•Manage and grow a portfolio of client accounts, serving as the primary relationship owner for IT staffing and consulting engagements.
•Develop and execute account growth strategies, identifying opportunities to expand services within existing clients.
•Drive new business development and new logo acquisition through networking, referrals, and targeted outreach.
•Partner with internal recruiting teams to ensure successful delivery of contract, contract-to-hire, and direct hire IT placements.
•Build relationships with hiring managers, directors, and executive leadership within client organizations.
•Lead client meetings, discovery conversations, and solution presentations to identify staffing and consulting needs.
•Manage the full sales cycle including prospecting, opportunity qualification, proposal development, negotiation, and close.
•Maintain accurate pipeline and forecasting activity within the company CRM.
•Deliver exceptional client service by ensuring timely communication, quality delivery, and long-term relationship development.
Qualifications
•4–8 years of experience in IT staffing, consulting services, or technology workforce solutions sales.
•Proven success managing and growing client accounts while developing new business opportunities.
•Experience selling contract staffing, contract-to-hire, or direct hire services within IT or technology environments.
•Strong ability to build trusted advisor relationships with hiring managers and executive stakeholders.
•Demonstrated success managing sales pipelines, quotas, and revenue targets.
•Strong communication, negotiation, and relationship-building skills.
•Ability to operate in a fast-paced, team-oriented sales environment.
Why Join
This is an opportunity to join a high-growth staffing and consulting organization where strong performers are rewarded with uncapped earnings, career advancement, and leadership opportunities. You’ll work alongside experienced recruiting and delivery teams while building lasting partnerships with some of the most innovative companies in the market.
Responsibilities:
- Foster a culture of superior customer service across all service technicians and support staff.
- Promote and enforce the use of company initiatives, technologies, and standard operating procedures.
- Ensure efficient utilization of company resources, tools, and support systems.
- Collaborate with branch leadership, regional directors, and business units to align departmental goals with company objectives.
- Support the company's culture of employee development, training, and career growth.
Service Operations Management:
- Oversee daily service operations including scheduling, dispatching, and job coordination.
- Ensure timely and professional execution of electrical service calls, preventive maintenance programs, and emergent repair work.
- Develop scopes of work, cost estimates, and budgets for service projects.
- Monitor job progress and ensure completion within expected timelines, budgets, and quality standards.
Customer & Client Relations:
- Serve as primary contact for service clients, addressing concerns, clarifying requirements, and ensuring client satisfaction.
- Maintain long-term relationships with key clients to support continued growth and recurring business.
- Conduct periodic client reviews and site visits to evaluate performance and identify future opportunities.
Technical Oversight:
- Provide technical guidance and support to service technicians on troubleshooting, electrical repairs, system upgrades, and code compliance.
- Stay current on emerging technologies, electrical codes, industry standards, and best practices.
- Oversee complex or high-risk service tasks requiring advanced knowledge and decision-making.
Team Leadership & Development:
- Hire, train, mentor, and evaluate service technicians and support staff.
- Promote a positive team environment focused on accountability, communication, and professional development.
- Conduct performance evaluations and establish technical training plans.
Financial & Resource Management:
- Oversee service department financial performance, including billing, labor utilization, revenue targets, and profitability.
- Monitor expenses and ensure responsible use of materials, tools, equipment, and subcontracted services.
- Support estimating and proposal development for service contracts and time-and-materials work.
Required Experience:
- 5+ years of experience (preferred) in electrical service, maintenance, or electrical contracting, including leadership responsibilities.
- Strong understanding of electrical systems, troubleshooting methods, and service operations.
- Proven ability to manage budgets, service schedules, and multiple concurrent service technicians.
- Experience with electrical estimating, cost controls, and proposal development.
- Proficiency with industry tools and software (e.g., service management platforms, Bluebeam, estimating tools - Accubid).
- Excellent communication, leadership, and problem-solving skills.
- Ability to interpret and apply electrical codes, standards, and safety practices.
- Strong customer service orientation and ability to build long-term client relationships.