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Bankruptcy Accounts Specialist / Bankruptcy Specialist ( LOCALS ONLY ) ----- Hybrid Role
✦ New
Salary not disclosed

US CITIZENS / GREEN CARD HOLDERS

NO THIRD PARTIES PLEASE



MAX PAY RATE : $24/hr on W2


THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma -- || 9

shaily(at)zilliontechnologies(dot)com



Bankruptcy Accounts Specialist / Bankruptcy Specialist

Location : Remote and Onsite thrice a week --- Pensacola, FL

Long term ongoing with no end date



To maximize recovery of bankrupt accounts through negotiation, reaffirmation, legal proceedings, fraud detection and collection efforts. Serve as liaison for OGC and outside legal counsel on bankruptcy litigation or adversary complaints. Provide specialized servicing of charged-off mortgage loans. Serve as subject matter expert regarding section functions, systems, policies and/or procedures.



Responsibilities:

• Analyze accounts included in the bankruptcy for potential abuse and/or fraud to determine if litigation is warranted to protect interest and reduce financial loss

• Monitor attorneys assigned to accounts to determine status of litigation; advise attorneys of any legal issues and their impact

• Process and distribute time sensitive legal documents, notification of suits against company, Cease and Desist for both filer and non-filer, and third party communications to ensure compliance with Bankruptcy Laws to minimize the risk of litigation

• Review bankruptcy docket report and analyze accompanying schedules with emphasis on Statement of Intent for Chapter 7, and Plan information for Chapter13 to determine the impact on company

• Communicate with attorneys and trustees, members, agents, title companies and various third-party and internal/external groups regarding bankruptcy

• Negotiate attorney fees and recommend approval to Supervisor

• Analyze Chapter 7, 11 and 13 bankruptcy filings to determine the potential for asset recovery

• Initiate the appropriate course of action for asset recovery based on collateral, cross collateral potential, and non-filing parties in accordance with State repossession laws

• Represent or retain outside legal counsel to represent company at court proceedings

• Manage legal notifications (e.g., Mechanic's Liens, Adversary Complaints, Lift of Stay, Motions to Avoid Lien, Motions to Value, Judgment Liens, and Plan Confirmation, etc.), and determine appropriate course of action

• Negotiate Short Sale request, settlement, and reaffirmation based on the bankruptcy disposition Process charged-off bankruptcy impaired equity loans; facilitate Proof of Claims and review motions

• Monitor bankruptcy progression for adherence of repayment and update systems to ensure accurate reporting

• Pursue fraud cases through the court system for Non-Discharge and Objections to Discharge

• Evaluate bankruptcy cases and determine collateral market values; file Proof of Claim with the appropriate court on all asset cases

• Maintain knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and policies and procedures

• Assist with reviewing escalated member issues and with determining the appropriate course of action to resolve issues

• Perform other duties as assigned


Qualifications:

• Working knowledge of applicable federal and state laws, rules and regulations

• Experience in financial counseling, negotiating, and explaining decisions to members

• Experience in financial transaction/processing related responsibilities

• Ability to work independently and in a team environment

• Experience working with all levels of staff, management, stakeholders, vendors

• Experience interacting with attorneys, courts, or trustees

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations, related principles and practices, and company instructions, procedures, and policies

• Ability to maintain confidentiality and demonstrate integrity

• Desired - Familiarity with the systems and software used by the Lending Collection's Division

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Effective member/customer service skills

• Effective skill interacting tactfully and effectively in difficult situations

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill assimilating information, analyzing facts, and developing logical conclusions

• Effective organizational, planning and time management skills

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Effective verbal and written communication skills

• Effective database, word processing, and spreadsheet software skills

• Desired - College level courses with concentration in Accounting, Finance, Business, or related field




Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334



Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334


Remote working/work at home options are available for this role.
Not Specified
REO Resiliency Engineering and Quality Leader (Hybrid)
Salary not disclosed

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

  • Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

  • Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

  • Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

  • Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

  • Own resilience automation, chaos testing, and IaC-based recovery validation.

  • Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

  • Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

  • Drive automation-first testing (functional, non-functional, performance, resilience).

  • Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

  • Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

  • Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

  • Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

  • Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

  • Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

  • Engage Data Architects for data resilience, replication, and pipeline reliability.

  • Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

  • Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

  • Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

  • Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

  • AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

  • Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

  • Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

  • Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

  • Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

  • Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

  • Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

  • FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

  • Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

  • Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

  • Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

  • Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

  • Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

  • 12+ years in cloud engineering, reliability, or platform leadership roles.

  • 5+ years leading Sr. Managers/Managers in technical domains.

  • Proven expertise across AWS, with working knowledge of Azure and GCP.

  • Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

  • Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

  • Certifications:

    • Required: AWS Certified Solutions Architect - Professional

    • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

  • 99.9% availability maintained for Tier-1 workloads.

  • 100% coverage of DR automation for Tier-1 services.

  • 25% annual increase in automated quality/test coverage.

  • 15% annual improvement in resource efficiency and cost performance.

  • Documented resilience participation across all enterprise architecture blueprints.

  • Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**


Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$145,000.00 - $267,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
SAP Engineer - Licensing and Compensation (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 5 days ago

*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*

Position Summary:

Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.

Responsibilities include but not limited to:

  • Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.

  • Perform analysis, design, development, and integration on medium to high level complexity assignments.

  • Develop and support automation capabilities through webservices and APIs.

  • Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.

  • Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.

  • Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.

  • Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.

  • Document technical processes and contribute to knowledge sharing across the EPS team.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.

  • 3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.

  • Familiarity with SAP ICM/APM and ALM modules.

  • Strong problem-solving skills and ability to manage multiple priorities.

  • Excellent communication skills and ability to work cross-functionally.

  • Experience with Agile methodologies and DevOps practices is a plus.

Preferred Qualifications:

  • SAP Certification in relevant Modules

  • Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices

  • Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.

  • Ability to work independently and as part of a collaborative team.

  • Commitment to continuous learning and process improvement.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Telecom & Contact Center Engineering Sr. Analyst (Hybrid)
🏢 Securian
Salary not disclosed
Saint Paul, MN, Hybrid 5 days ago

*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*

Position Summary:

Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.

As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.

You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.

Responsibilities include but not limited to:

  • Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms

  • Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions

Qualifications:

  • Hands-on experience engineering and supporting cloud-based telephony or contact center platforms

  • Strong understanding of VoIP technologies, SIP, and call routing concepts

  • RingCentral and RingCentral Contact Center engineering

  • NiCE inContact / CXone administration and development

  • Cyara or similar modern telephony orchestration platforms

  • Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments

  • Solid knowledge of networking concepts related to real-time communications

Preferred Qualifications:

  • Supporting remote contact center agents

  • REST API integrations and automation

  • Scripting using PowerShell or Python

  • Workforce management, call recording, or speech technologies

  • PSTN carrier and phone number lifecycle management

This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.

#LI-Hybrid**This position willhave a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

$72,000.00 - $134,000.00

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

  • We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

  • Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

  • Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

  • Mental Wellness and Disability

  • Pride at Securian Financial

  • Securian Young Professionals Network

  • Securian Multicultural Network

  • Securian Women and Allies Network

  • Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here


Remote working/work at home options are available for this role.
Not Specified
Hybrid eAcute Registered Nurse - Medical Oncology - Full Time - Night Shift
Salary not disclosed
Description
:Overview of Unit/Department
Expand your healthcare knowledge and experience while maintaining your skills at the bedside. Consider joining our team in a hybrid position in a cross training role which includes both bedside nursing shifts and an opportunity to grow new skills as a virtual nurse. Our Virtual Nursing Command Center is full of advanced technology that gives our patients an extra level of monitoring from admission to discharge. Our virtual nurses are centrally located in the Virtual Command Center at Cox South. They use this technology to support our bedside RNs with tasks to make lighten their workload as well as monitor patient's vital signs, assist with admissions and discharges, and collaborate with our virtual physicians, pharmacists, respiratory therapists, and Early Intervention Team! If you are on the search for a new way to expand your nursing knowledge come and give Virtual Nursing a go!
Additional Information About the Position for Qualified Candidates
•Up to $6,00.00 Sign-On Bonus
Up to 40 hours of front-loaded Paid Time Off
Up to $3,000 Relocation bonus
$1.00 Certification pay
$1.00 BSN pay
Career Ladder Bonus eligible up to $5,000.00
Job SummaryThe Medical-Surgical nurse is responsible for managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Medical-Surgical nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. The hybrid virtual eAcute nurse will work at least one shift per pay period as an eAcute Virtual Med surg nurse and the remainder of shifts as a bedside nurse. The eAcute Virtual Med-Surg nurse is a pivotal member of the healthcare team to assist with managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The virtual nurse will assist with tasks such completing the admission and discharge process, care plan development and maintenance, patient education, medication and discharge teaching, care coordination, mentoring of new nurses, and implementation of evidence-based care. The virtual eAcute nurse assists the primary bedside nurse with nursing tasks not required to be done in person as well as real-time quality and patient safety surveillance. The eAcute Virtual Med-Surg nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Virtual training begins after successful 12-week orientation period as bedside nurse.Education: Required: Graduate of an accredited nursing program or NLN approved program Preferred: Bachelor's Degree in NursingExperience: Required: At least two years' nursing experience Preferred: Preceptor and Charge nurse experienceSkills: Accountable and responsible for own safe clinical practice Basic computer skills and knowledge Excellent customer service skills Thrives in rapidly changing environment Self-motivated Excellent verbal and written communication skills Demonstrate effective leadership abilities Exhibits valuable time management skills Strong critical thinking/problem solving skills. Flexibility and ability to work in a multi-tasking environment.Licensure/Certification/Registration: Required: RN license active in the state of Missouri
Remote working/work at home options are available for this role.
permanent
Inside Senior Property Adjuster - Hybrid Work Flexibility (SAN ANTONIO)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

  • Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

  • Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

  • Serves as an informal resource for team members.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

  • Developing knowledge of residential construction.

  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

  • Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

  • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Proficiency in Xactimate (Level 1 and/or Level 2 certification)

  • Experience in a call center environment

  • Currently hold an active Adjuster License

  • Bachelor’s degree

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
Personal Banker (Hybrid - RDF)
Salary not disclosed
Personal Banker (Hybrid - RDF)

Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

  • Bonus/incentives for all regular employees
  • 401(k) with 8% company contribution
  • Medical, dental, and vision insurance for employees and dependents paid at 80%
  • PTO and paid sabbaticals
  • Tuition reimbursement

General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.

Position Duties & Functions

  • Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
  • Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
  • Balances currency, coin, and checks.
  • Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
  • Processes membership applications and collects initial deposits.
  • As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
  • Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
  • Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
  • Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
  • Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
  • Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
  • Performs daily branch duties and responsibilities as assigned by manager.
  • Assists with monthly audits and reviews branch reports as assigned.

Core Call Center Functions

  • Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
  • Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
  • Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
  • Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
  • Educates members on how to reach financial goals, complex procedures, and self-serve options.
  • Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
  • Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
  • Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
  • Documents member interactions accurately and clearly in our customer relationship management system.

Other Call Center Functions

  • Completes required security and regulatory online training modules.
  • Stays current with emails, knowledgebase, and Intranet content.
  • Trains other agents and assists with answering questions on Zoom.
  • Performs other duties as assigned by Call Center manager.
  • Other duties as assigned.

Position Requirements

Experience and Education

  • 1 - 2 years' branch, call center, or related financial services or customer service experience required.
  • High school diploma, GED, or equivalent.
  • Equivalent combination of education and experience may substitute for stated qualifications.

Knowledge and Skills

  • Ability to write and speak effectively in English using correct spelling and grammar.
  • Excellent listening skills with the ability to reflectively respond.
  • Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
  • Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
  • Excellent customer service skills.

Competencies

  • Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
  • Initiative and self-direction.
  • Ability to effectively communicate and collaborate with people at all levels.
  • Sound problem-solving and decision-making ability, including the ability to prioritize.
  • Ability to understand and align with our core competencies through daily projects and tasks:
Growth MindsetDiversity & InclusionCommunicationChange Ready LeadershipResponsibilityProblem SolvingTech & Data SavvyCU Business Acumen

Physical Demands

  • Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
  • May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
  • Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary and Benefits:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour

Equal Employment Opportunity Statement:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click


Remote working/work at home options are available for this role.
Not Specified
Administrative Coordinator-Hybrid
Salary not disclosed

Part-Time Administrative Coordinator with light bookkeeping (Remote)

Location: Work From Home – Remote - Charlotte NC centric

Employment Type: Part-Time

About Us

We are an established and growing small consulting business, in the healthcare sector. Our company values professionalism, reliability, and teamwork. We are seeking a dedicated Administrative Coordinator who is looking to build a long-term career and become a trusted member of our organization.

This position offers the opportunity to work directly with a busy leadership team while interacting with team members, customers, and vendors. The right candidate will play a key role in keeping daily operations organized and running smoothly to provide general support to the operation of the business office, client relations, coordination of educational services, and processing of staff expense reports, to support the mission and participate in achieving the vision of the company.

Position Overview

This is a part-time remote role supporting executive-level administrative functions. The Administrative Coordinator will coordinate a variety of operational tasks in a fast-paced but structured environment.

We are looking for someone dependable, highly organized, and responsive during standard business hours.

Key Responsibilities

  • Communicate professionally with staff, customers, and vendors
  • Prepare documents, reports, and presentations using Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe.
  • Maintain digital files and records
  • Track client deliverables and help ensure deadlines are met
  • Accurately input and collate expense reports for client billing and processing
  • Coordinate set-up, and attend periodic trade shows in continental U.S.
  • Provide support for educational programs, including post program survey processing, documentation for the accrediting organization, and organizing and filing the above.
  • Assist with various administrative and operational tasks as needed

Key Roles and Responsibilities:

Client Relations

-        Actively promotes the Company’s world class image through positive, helpful interactions with clients via phone, email and in-person contact.

-        Follow up on client needs.

-        Ensure new clients receive the predetermined appropriate Company information.

-        Facilitate coordination and set-up for the Company’s vendor booth &/or presentation at periodic industry conferences


Office Support

-        Answer the phone and direct calls appropriately

-        Support with occasional errands as needed

-        Handles staff birthday acknowledgements

-        Office communications

-        Monitor and direct web email, as appropriate

-        Assist with equipment maintenance

-        Order office supplies, business cards and name tags.

-        Assist with travel arrangements for consulting team and staff, as needed

-        Facilitate computer-issue resolution for team members, with appropriate sources.


Expense Tracking

-        Track staff & consultant’s expenses 

-        Track cancelled flights


Account Management

-        Maintain client account data

-        Assist with client billing, as needed

-        Process expenses

-        Update Client Fulfillment Trackers.

-        Update data points in CRM and monitor for accuracy

o  Fulfillment Data updates

o  Facilitate marketing initiatives


Business Admin Support    

-   Assist with data entry

-      AR

-      AP

-      File Maintenance

-      CRM audits for data integrity.

-        Update client records and files in appropriate repositories

-        Manage electronic technology inventories, including but not limited to, Air cards, Computers, Scanners, warranties


Education Support

-        Assist with the processing of webinar registrations, conference registrations & publication orders as needed.

-        Assist with education programs – Surveys / Certificates / Managing files

-        Process education certificates for Company sponsored programs

-        Monitor ANCC documentation completion and management of the records


Consulting support

-        Arrange hotel accommodations for traveling staff

-        Prepare and update travel logistic forms for traveling staff

-        Prepare consultant feedback surveys for evaluations


Publications 

-        Fulfill and track client publication orders and subscriptions

-        Maintain inventory, including printing of in-house editions as needed.


Other duties

-        Support Leadership Team as needed

-        Support Strategic Initiatives and assist with implementation of Strategic Plans

-        Assist with tradeshows, production of promotional products and project assembly

-        Support marketing efforts, including but not limited to assisting with collateral assembly and mailing

-        Work collaboratively w/ colleagues to advance mission, values, vision of Company

Other duties, as may become necessary

Qualifications

  • 5-11 years prior relevant experience required, with clearly demonstrated strong organizational and time-management skills
  • Bachelor's degree preferred
  • Excellent written and verbal communication skills
  • Professional demeanor and customer-service mindset
  • Proficiency in Microsoft Office Suite
  • Proficiency with Quickbooks Enterprise Professional
  • Comfortable using video conferencing platforms
  • Ability to multitask and maintain attention to detail and accuracy
  • Reliable high-speed internet connection
  • Dedicated, professional home workspace
  • Knowledge of healthcare industry and terminology is helpful

Work Environment & Expectations

  • Remote position
  • Company-provided computer
  • Part-time schedule during standard business hours
  • Must be responsive and accessible throughout the workday
  • Occasional flexibility required to address time-sensitive matters
  • Sits, stands, bends, lifts and moves up to 20 pounds intermittently during working hours
  • Extended periods of computer work
  • Occasional overnight travel.

Growth & Development

High performers may have opportunities to take on expanded responsibilities over time. We value long-term team members and support professional growth within the company.

Compensation & Benefits

  • Competitive compensation based on experience
  • Benefits available correspond to the percent FTE
  • Paid time off and holidays (details provided during interview process)

If you are organized, dependable, and looking to grow within a stable and collaborative small business environment, we encourage you to apply.

Job Type: Part-time

Pay: $18.00 to $20.00 per hour

Expected hours: 20-25 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off
  • Eligibility for bonus program


Candidates in greater Charlotte area may work a hybrid.

Respond to: .

no phone calls please


Remote working/work at home options are available for this role.
Not Specified
Costpoint Architect - Remote (Contract-to-Hire)
Salary not disclosed
Atlanta, Remote 5 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: Costpoint Architect
- Remote (Contract-to-Hire) Location: Remote Duration: 6 Months This position requires U.S.

Citizens only to meet the DoD requirements.

Description: Costpoint Architect will assist in integration activities related to the migration of various ERP's to Costpoint, continuously improve our use of Costpoint ERP, our integrations with other on-prem and cloud-based Enterprise Business Platforms, and our enterprise finance reporting infrastructure.

The candidate should have expertise in all modules of Costpoint, experience with 3rd party integrations, implementations, and migrations from systems to Costpoint.

The candidate should be well-balanced in accounting and IT or accounting information systems.

The accounting background is preferred in candidates' ability to tie out reports and validate the information[SD1.1][CR1.2].

Costpoint technical experience is essential to the candidate's ability to provide functional and technical input to design, development, deployment, and production operational support of Costpoint extensions and integrations.[SD2.1][CR2.2] They should be familiar with back-end tables, the Costpoint development toolset, and the front-end application.

Job Responsibilities: Design, develop and implement solutions in Costpoint ERP and system integrations and work closely with key stakeholders to drive finance systems-related initiatives for new capabilities Elicit business requirements, design, and develop system integrations, extensions to support evolving finance business processes Implement operational improvement opportunities leveraging automation (e.g continuous audit, self-service model, decrease time to close, etc..) and continue to re-evaluate areas where automation and efficiencies can be introduced in Costpoint Keep abreast of emerging technologies and the potential application to the business and finance space.

Participate in investigations and prototypes to evaluate these possibilities.

Ensure the integrity, privacy, and security of all financial data through the design and enforcement of procedures and standards Maintain awareness of vendor plans and the potential impact of those plans on current and future financial systems functionality Share and explain Costpoint functionality [SD3.1][CR3.2]and best practices to Finance users and Costpoint data model and data flows to technical team members in order to address organizational needs Develop and maintain the document control process for implementing procedures to ensure adequate system documentation Support Deltek operations activities such as overall financial operational support and upgrades, cloud administration, application operations for Deltek.

Foster and maintain positive relationships with Finance Business Systems customers across the enterprise inclusive of Senior Leadership Required Qualifications: Bachelor's degree [SD4.1][CR4.2]or equivalent in combined education and experience At least 8 years of related job experience 5 years experience using Costpoint development tools (including Web Integration, Extensibility and Eclipse Java IDE tools), SQL analytical skills and Java to deliver business solutions Experience building customizations and extensibilities in Costpoint Experience with Deltek Costpoint (including system configuration, security) Self-starter, comfortable in a fluid working environment with competing priorities Strong technical and functional experience with financial management[SD5.1][CR5.2], data architectures and business intelligence tools Strong project management skills and the ability to manage multiple projects and processes across organizational lines Ability to effectively communicate technical requirements to a non-technical audience Experience working with Deltek Support to solve complex problems in a highly-integrated environment Preferred Qualifications: Bachelor's degree in related field preferred Solid understanding of information security and privacy issues related to financial information Understanding of the integration and impact of various financial products Knowledge of user interface standards as applied to web collections and applications Knowledge of Workday, ADP, Oracle Database[SD6.1][CR6.2] preferred Experience migrating from various ERP's to Costpoint Understanding of the integration and impact of various financial products About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

ERP, Deltek Costpoint
Remote working/work at home options are available for this role.
contract
Instructional Designer || 100% Remote
✦ New
Salary not disclosed

Role: Instructional Designer

Location: 100% Remote

Duration: Contract - W2

Job Description


Top Skill sets:

  • Deep Workday training experience (can consider other system/technical training skill set but Workday is #1 preference) with implementation being ideal
  • Instructional Design experience (Articulate Rise is preference, other tools are secondary)
  • Large organization experience need to have but not critical if Workday skill set is deep
  • Problem solving - Strong problem-solving skills with a creative and solution-oriented mindset
  • Prioritization – Makes smart scope decisions under tight timelines, balancing speed, quality, and impact.
  • Comfort with Ambiguity – Thrives in unclear problem spaces; able to move forward with partial information while continuously validating assumptions.


Nice to have skills or certifications:

  • Microlearning tools (7Taps, Synthesia, and Vyond)
  • Experience implementing ServiceNow/ServiceNow for HR
  • Familiarity with change management concepts/adoption strategies for technology transformations
  • Any project details – need to know about.
  • Preferred Hours of work: 9:00 AM – 5:00 PM CT, M-F
  • hybrid- Tues – Thurs onsite 1st and 3rd week of the month, Tues& Weds onsite 2nd and 4th week of the month in Chicago


Description:

  • Instructional Designer – HR Technology & Workday Enablement
  • We are looking for an Instructional Designer to join the Global Learning team, with a strong focus on enabling enterprise HR technology transformations, including a Workday Human Resources Information Systems (HRIS)/Human Capital Management (HCM) transition. In this role, this individual will design, develop, and manage learning experiences that support large-scale system adoption, behavior change, and readiness across various employee populations.
  • Key responsibilities
  • The Instructional Designer – HR Technology & Workday Enablement is responsible for designing and developing learning experiences, including instructor-led and eLearning courses, microlearning, and job aids, while managing logistics and ensuring a smooth learning experience for participants. This role goes beyond course development and requires comfort operating in complex, fast-moving transformation environments where requirements evolve and influence is critical.
  • Design and deliver learning solutions that support HR technology transformations (e.g., Workday HCM, Payroll, Talent), including role-based enablement for end users, people leaders, HR partners, and support teams
  • Partner closely with HR, HRIS, IT, Change Management, Communications, and vendor teams to understand complex end-to-end process, translate system design, and future-state workflows into effective learning experiences for HR, Payroll, Manager, and all employee audiences
  • Apply Instructional Systems Design (ISD) and adult learning principles to create learner-centric content that drives adoption and behavior change during system and process transformations
  • Support change and adoption efforts by reinforcing new ways of working, not just how to use the system
  • Create scalable, just-in-time learning assets (job aids, simulations, walkthroughs, knowledge articles) to support system adoption and performance in the flow of work
  • Develop learning aligned to key transformation milestones, including testing cycles, deployment waves, and post-launch sustainment
  • Establish, track, and analyze key learning metrics and learner feedback to evaluate program success and drive continuous improvement


Minimum qualifications:

  • 3+ years of experience in instructional design and learning development
  • Hands-on experience designing and delivering learning for enterprise HR technology implementations (e.g., Workday or comparable HCM platforms)
  • Experience supporting large-scale enterprise transformations, system implementations, or operating model changes
  • Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360
  • Excellent written and verbal communication skills
  • Strong problem-solving skills with a creative and solution-oriented mindset
  • Ability to manage change, ambiguity, and competing priorities effectively
  • Must be legally authorized to work in the United States without sponsorship
  • Reliable, punctual attendance is an essential function of the role


Preferred qualifications:

  • Experience in a similar corporate environment
  • Experience with microlearning tools such as 7Taps, Synthesia, and Vyond
  • Experience implementing ServiceNow; ServiceNow for HR preferred
  • High business acumen with the ability to translate organizational needs into impactful learning solutions
  • Familiarity with change management concepts and adoption strategies in technology transformations
  • Experience working in agile or phased deployment environments
  • Willingness to travel up to 10% as needed

Remote working/work at home options are available for this role.
Not Specified
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