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Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States.Reviews appeals for denied services related to current relevant medical experience or knowledge in accordance with appeal policies, if so delegated.Provides timely peer-to-peer discussions with referring physicians to clarify clinical information and to explain review outcome decisions.Maintains necessary credentials and immediately informs eviCore of any adverse actions relating to medical licenses and/or board certifications.Participates in strategic planning for and evaluation of the Care Management
Remote working/work at home options are available for this role.
Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States.Reviews appeals for denied services related to current relevant medical experience or knowledge in accordance with appeal policies, if so delegated.Provides timely peer-to-peer discussions with referring physicians to clarify clinical information and to explain review outcome decisions.Maintains necessary credentials and immediately informs eviCore of any adverse actions relating to medical licenses and/or board certifications.Participates in strategic planning for and evaluation of the Care Management
Remote working/work at home options are available for this role.
Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States.Reviews appeals for denied services related to current relevant medical experience or knowledge in accordance with appeal policies, if so delegated.Provides timely peer-to-peer discussions with referring physicians to clarify clinical information and to explain review outcome decisions.Maintains necessary credentials and immediately informs eviCore of any adverse actions relating to medical licenses and/or board certifications.Participates in strategic planning for and evaluation of the Care Management
Remote working/work at home options are available for this role.
Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States.Reviews appeals for denied services related to current relevant medical experience or knowledge in accordance with appeal policies, if so delegated.Provides timely peer-to-peer discussions with referring physicians to clarify clinical information and to explain review outcome decisions.Maintains necessary credentials and immediately informs eviCore of any adverse actions relating to medical licenses and/or board certifications.Participates in strategic planning for and evaluation of the Care Management
Remote working/work at home options are available for this role.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
Job DescriptionRental Reservations Agent Jobs in Orlando, FL – Hiring Immediately
Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.
This is a structured call‐center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate's commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.
At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.
What You'll Do
- Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
- Provide accurate information on availability, locations, policies, promotions to book or service reservations.
- Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
- Deliver exceptional customer service and resolve guests concerns with professionalism
- Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
- Participate in Gate Assessments during training with an 80% passing requirement
- Maintain excellent written notes and system documentation
- Meet all attendance, punctuality, and schedule requirements, including first‐90‐day restrictions
Qualifications
- High School Diploma or equivalent required
- 4–6 months of sales, customer service, call center, or related hospitality experience preferred
- Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
- Strong verbal and written communication skills
- Fast and accurate typing; ability to work across multiple screens and software programs
- Strong problem solver with a customer-first mindset
- Must be able to commit to no time off during the first 90 days
- Ability to sit for extended periods and occasionally lift up to 15 pounds
- Previous work-from-home experience preferred
Training & Schedule Details (Include in Job Posting)
- New Hire Orientation: 4/16
- Start Date: 4/17 in Ocoee, FL
- Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
- No time off permitted during first 90 days
- Post‐training schedule:
- Weekdays: 12:30pm–9:00pm (2 days off during the week)
- Weekends: 10:00am–6:00pm
- Shift Differentials:
- After 5pm: +10%
- Weekends: +15%
- Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Remote working/work at home options are available for this role.
Are you a visual storyteller who loves turning ideas into scroll-stopping digital content? We're looking for an Editorial Content Designer to help shape key visuals and stories for a leading global app marketplace used by millions every day.
This is a freelance opportunity (3 months) supporting a high-profile Product & Design team. You'll collaborate with creatives, project managers, and business partners to concept, design, and deliver impactful visuals that bring editorial stories, app features, and campaigns to life.
This will be fully remote but you must be local to Los Angeles area.
What you'll do
- Own conceptual thinking and creative direction for digital editorial content and features
- Develop and refine design assets for web, digital, and content experiences
- Provide clear art direction and visual guidance for design-based deliverables
- Partner closely with copy and editorial teams to build cohesive stories
- Communicate technical specs and functional requirements to external partners
- Create polished Keynote presentations and decks for internal stakeholders
- Support marketing and PR requests related to app and game content
Who you are
- A constant source of ideas who moves quickly from concept to execution
- A strategic thinker with strong storytelling instincts and user-focused design sensibilities
- Detail-obsessed, organized, and comfortable juggling multiple projects
- Highly collaborative and energized by working with cross-functional teams
- Equally comfortable taking the lead on complex projects or jumping in on quick-turn asks
What you bring
- 4+ years of experience in content, visual, or communication design
- Strong portfolio showcasing digital, social, or editorial content design
- Experience creating visuals for games, apps, entertainment, or related industries
- Background working with third-party IP or promotional campaigns
- Fluency in graphic design, typography, photography, and/or illustration
- Proficiency in Photoshop and Illustrator; motion or additional visual tools are a plus
- Experience managing external vendors, agencies, or artists (briefs, references, storyboards)
- Bachelor's degree in Web, Graphic, Information, Communication Design, or equivalent experience
Remote working/work at home options are available for this role.
Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!
MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually
Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!
Type of Hire: Direct hire
Start Date: April 20th
Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits
- uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
- Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
- Annual pay aprox $68K - $73K annually
- 5% bilingual incentive.
- A competitive benefits package
Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)
Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).
1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.
- They have to score 90% or higher to pass the licensing tests - 2 chances!!
Post Training Schedule:
- Hybrid, M-W in office and Th-F at home.
- Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
- Overtime optional on Saturdays
Duties
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements:
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high-energy environment
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
- Must be eligible to obtain non-resident property and casualty license in all required states
Benefits:
- 11 holidays, 19 vacation days
- Onsite gym /Fun Environment - Gift cards, contests, etc
- 401(k)
- Medical, Dental, Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off / Paid Parental Leave
- Tuition Assistance
Remote working/work at home options are available for this role.
The Pharmacy Technician performs department administrative functions that do not require the Pharmacy Managers judgment. Responsible for the administrative and clerical support directly involved with the day-to-day operations of the multiple programs performed by the department. Performs assigned tasks to meet AHP HMO and Pharmacy Department goals.
General Duties/Responsibilities
- Assists with the daily operations of the various Pharmacy Department programs, multiple projects and participate in Plan and regulatory agency audits, as necessary.
- Makes high volume of outbound calls to members, prescribers, and pharmacies in regard to the Adherence program.
- Assists members in refilling their medications and reaching out to the prescriber’s office if a member requires additional refills on their maintenance medications.
- Drafts routine reports and correspondence.
- Supports all CMS required oversight processes of PBM including but not limited to: Rebates, Explanation of Benefit reports, Transition Reports, and Part B vs Part D.
- Responds to inquiries from physicians, members, and pharmacies related to formulary and prescription benefits.
- Retrieves accurate, concise, applicable, and timely drug information.
- Interacts with Plan's contracted PBM to ensure communications and information to other internal Plan departments as applicable.
- Interacts with Plan’s contracted PBM in regard to Prior Authorizations, Overrides and in resolving issues pertaining to member’s medications.
- Makes outbound calls to pharmacies and prescribers to resolve prescription issues such as medication requires Prior Authorization, assist retail/mail order pharmacies in resolving third party rejections, and reviewing daily rejections while ensuring we are CMS compliant.
- Interacts with internal plan departments to address pharmacy related issues.
- Works closely with compliance department to make sure Pharmacy Programs meet the criteria established by CMS.
- Ensures all HMO’s members information is kept confidential according to HIPAA.
- Other duties as assigned.
Job Requirements:
- Required: Minimum 1 year customer experience.
- Preferred: Prior Pharmacy Tech experience in a healthcare setting.
- Required: High School Diploma or GED.
- Preferred: Associates Degree in Pharmacy Tech
- Required: None
- Preferred: Pharmacy Tech school
- Required:
- Knowledge of pharmacy and medical nomenclature/terminology, common medication dosages, trade & generics, and medication therapy application.
- Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
- Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
- Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
- Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
- Preferred: Bilingual - English/Spanish or English/Chinese
- Required: Pharmacy Tech license
- Preferred: Certified Pharmacy Technician
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1 While performing the duties of this job, the employee is regularly required to talk, hear, and sit; use hands to manipulate office equipment.
2 The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
3 The employee frequently lifts and/or moves up to 10 pounds.
4 Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
- DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email
Remote working/work at home options are available for this role.
Associate Director, Online Learning Job Summary:
We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.
Associate Director, Online Learning Responsibilities:
- Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
- Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
- Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
- Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
- Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
- Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
- Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
- Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
- Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
- Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
- Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
- Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
- Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
- Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
- Provide administrative and operational support for committees and other departmental initiatives as needed.
Associate Director, Online Learning Qualifications:
- BA/BS and at least 5-7 years of relevant experience.
- Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
- Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
- Experience working in associations industry is preferred.
- Experience with adult educational and/or healthcare programs is preferred.
- Excellent communicator capable of providing leadership to individuals and groups.
- Self-motivated, able to work independently, and shows attention to detail.
- Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
- Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.
Remote working/work at home options are available for this role.
As a Key Account Executive supporting State, Local, and Education (SLED) clients, you will be at the forefront of driving growth and delivering exceptional value to our customers across the U.This position is a vital part of our world-class sales organization, connecting businesses with the products and solutions they need to thrive. We're seeking passionate professionals ready to leverage cutting-edge tools, collaborate across functions, and build lasting customer relationships. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)
Profitably grow book of business by hunting programming and all opportunities across the full account hierarchy.
Partner with Outside Developers to drive sales through program compliance at all account sites
Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan
Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers' vision and initiatives (ex: Expertise of customer industry buying process and ability to support product selection and standardization of products assortments.
Engage CSM to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
Experience in Education, State & Local Government beneficial but not a requirement
Experience and proven track record of managing programs or business development
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Solid knowledge of Office Supplies including facility and breakroom, technology products, business furniture, print and promotional products
Ability to interface at customer's most senior levels
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability design strategic customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Ability to function independently with minimal daily supervision
Individual will oversee pricing negotiations for specific sales opportunities.
Individual will be responsible for coordinating and executing account planning processes in conjunction with category experts and customer experience teams.
Bachelor's degree or relevant experience
Proficient in Microsoft Office and other basic software tools
Prior account management and prospective experience with Fortune 1000 accounts
Had responsibility for a sales budget and track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Remote working/work at home options are available for this role.
