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Project Manager, Client Services Basic Hat

**This is a hybrid position that is based out of Clearwater, FL

Purpose

The Project Manager Client Success, ensures the continuous and successful delivery of all

client initiatives, ranging from high-level projects to daily requests and product adoption. They

act as the "engine" of the account, managing backlogs and team capacity to ensure frictionless

commerce, successful project delivery and long-term account health

Job Duties and Responsibilities

● Lead the ongoing prioritization of all client requests, including support tickets,

enhancements, and maintenance tasks, ensuring the team is always working on the

highest-value items

● Manage the capacity of technical specialists to prevent bottlenecks and ensure a steady

flow of deliverables across both project and non-project workstreams.

● Collaborate daily with the Client Success Manager (CSM) to align technical delivery with

the broader account strategy and client business goals.

● Identify recurring friction points in the delivery process and implement workflow

adjustments to improve team efficiency and client satisfaction.

● Develop and manage project plans for successful completion of projects in coordination

with Client Success Manager and clients.

● Coordinate internal/external stakeholders and resources for timely completion of tasks

and milestones

● Set deadlines, assign tasks (internal and client stakeholders), and monitor progress of

projects and other deliverables

● Track written approvals & sign-off of Level of Effort, design/requirements, and

acknowledgements

● Escalate delays, risks, and issues internally as needed (Support issues, project delays,

etc.)

● Report on project status and closure to Operations Director

● Maintain project/task management tools (Jira, Confluence, Smartsheet, Google Docs

and Excel, etc.)

● Lead calls with VIP clients and communicate with C-level execs

The Project Manager’s first escalation point is to the Client Success Manager if a project or task

is appearing to fall behind schedule. The PM can also use their judgement and has the right to

escalate to Operations Director, Technical Director, VP Operations, another applicable VP,

and/or the CEO as they see warranted to get assistance when needed.

Summary

The Project Manager acts as a Delivery Manager, driving the continuous flow of both dedicated

projects and ongoing business/technical requests to ensure client success. They partner with

Client Success Managers to prioritize client queues and resource allocation, maintaining high quality

service and frictionless commerce. Their primary goal is to lead communication and manage throughput to ensure the overall health and growth of the client account

FASTSIGNS #174801 is hiring for an Outside Sales team member to join our team at this leading sign company! Have you ever worked in an industry that you could walk into any business and make a sale? Every type of business uses signs and graphics in ways you haven't even noticed...yet. Look around. See the opportunity on every surface. Whether you're a seasoned professional or just getting started, potential abounds in the sign and graphics industry.

• Competitive Salary
• Paid Vacation and Holiday
• Performance Bonus
• Ongoing Training Opportunities
• Career Pathing
• Build your skillset and grow your career

• Work with customers across many industries and provide solutions that make an impact in their workplace
• Develop and maintain relationship with new and existing customers
• Prospect for new business and network for sales opportunities
• Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires

• High School Diploma or equivalent
• Prior experience in an outside sales/commission based environment preferred
• Prior B2B consultative sales experience preferred
• Knowledge of CRM software and sales tools
• Prior experience in a sign and graphics environment a plus

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Compensation: $32,000.00 - $40,000.00 per year

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in over 40 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment - echoed throughout the family of companies - \"always to do the right things for the right reasons!\"

The role you'll play to create success

We are eager to announce a Sr. GL Claims Representative position filled with many exciting opportunities! This job contributes to the mission of FrankCrum by adjusting an inventory of low to moderately complex general liability claims and assisting in establishing the best and most cost-effective strategy for handling this type of claim.

• Investigate, evaluate and bring to timely resolution an inventory of low to moderately complex general liability claims of which some are litigated and may involve large property damage, bodily injury, inland marine and a sub-set of construction defect type claims in accordance with established claim handling standards and applicable state regulations and laws.
• Understand general liability coverage issues and can analyze and interpret commercial policy language in conjunction with specific facts of loss to reach appropriate coverage decisions and effectively communicate the company's coverage position verbally and in writing including reservation of rights and denial of coverage letters
• Compose a variety of other written communications to insureds, claimants, attorneys and agents in a professional and error-free manner.
• Understand and interpret construction contracts and apply risk transfer when appropriate.
• Evaluate and document damages to ensure accurate and timely reserves; immediately escalate to management cases with potential exposure above your authority.
• Negotiate effectively and in good faith to achieve fair and accurate claim settlements.
• Manage litigated claim files proactively from inception to closure, including collaboration with defense counsel to determine and execute an appropriate plan of action; bring litigated cases to resolution either by negotiated settlement or trial, as appropriate.
• Negotiate the duty to defend and indemnify with liable insurers when appropriate.
• Retain experts and vendors to achieve appropriate claim outcomes while remaining mindful of loss adjustment expenses.
• Manage assigned workloads effectively to achieve quality and quantity production goals while providing superior customer service.
• Implement strategies to expeditiously close files and manage claims to a conclusion in the most effective manner possible.
• Document all notes and file activity in a paperless claim system appropriately and clearly; compose detailed periodic reports including claim summary reports and large loss notifications, as needed.
• Communicate with other departments regarding developments on specific claim files as well as overall claim trends.
• Demonstrate an understanding of reserving requirements and philosophies and can maintain appropriate reserves on all assigned claim files.

The attributes we seek

Keys to success in this position include an understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claim handling practices, as well as a moderate level of knowledge and skill in claim handling and litigation management. Five (5) or more years of experience in adjusting commercial liability claims, with a proven record of increasing responsibility, appropriate claim outcomes and excellent customer service is required. College degree preferred, high school diploma or equivalent are needed. Must hold Proper Public adjuster licenses in Florida and/or Texas and other states with the ability to obtain additional licenses as needed.

Our competitive benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's special about FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This \"family of employer solutions\" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now! This job posting will remain open continuously and qualified applicants will be considered as applications are received. Pay Data As required by applicable state and/or local regulations the following pay data provides a reasonable estimate of the compensation range for this position at the time of posting. FrankCrum may ultimately pay more or less than the posted pay range due to many economic and individualized considerations. The pay offered to the selected candidate will be based on factors including, but not limited to qualifications, knowledge, licensure, skills, abilities, work experience, education, budget, training, employment trends, internal wage considerations, market dynamics, certifications, geographical location, assessments, and other business and organizational needs. The annualized pay range at the time of initial posting for this position is $63,000 - $83,000. These figures represent the annualized pay for both hourly and salaried types of positions and does not indicate employment is on a yearly basis nor remove the employee's employment at-will status.

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence, growth, and retention for our national retail accounts. This role manages high-revenue, nationally visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo office—with possible travel for face-to-face meetings—this position requires a proactive leader skilled at navigating complex business models and fostering strong, long-term client relationships.

Responsibilities

• Primary Contact: Serve as the single point of contact for assigned strategic national accounts.
• Relationship Management: Cultivate lasting relationships by consistently delivering exceptional service, identifying growth opportunities, and ensuring high retention rates.
• Account Oversight: Maintain comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.
• Cross-Functional Collaboration: The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.
• Data Analysis: Extract and analyze data from various systems to manage orders, update account information, and identify trends or issues.
• Issue Resolution: Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.
• Team Engagement: Work closely with national sales teams, regional leaders, and other stakeholders to maximize account efficiency and uncover new business opportunities.
• Continuous Learning: Engage in ongoing training and professional development initiatives across multiple levels of the organization.

Qualifications

Contract Expertise: Demonstrated experience in reading, interpreting, and executing contracts/agreements at a strategic level.

Communication:Excellent verbal and written communication skills, with the ability to lead conference calls and deliver compelling presentations.

Account Management:Proven ability to manage multiple complex accounts independently.

Relationship Building: Strong interpersonal skills to build effective relationships with customers, vendors, and internal teams.

Organizational Skills: Exceptional time management and multitasking abilities, with a keen attention to detail.

Technical Proficiency: Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a plus.

Adaptability: A self-driven, motivated approach with the ability to thrive in a fast-paced, dynamic environment.

Tech Savvy: Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets, Slides)

Education & Experience

• Education: High School Diploma or Equivalent Work Experience.
• Experience: 5+ years in Account Management or a combination of Customer Service, Account Management, and B2B Sales; previous experience in account administration/management is preferred.

We are seeking a dynamic and detail-oriented Analytical Chemist to join our innovative laboratory team. In this role, you will be at the forefront of quality assurance and product development, utilizing advanced analytical techniques to ensure our products meet the highest standards of safety, efficacy, and regulatory compliance. Your expertise will drive critical testing processes, support regulatory submissions, and contribute to continuous improvement initiatives. This position offers an exciting opportunity to apply your scientific skills in a fast-paced environment committed to excellence and innovation.

Responsibilities:

• Conduct comprehensive chemical analyses using techniques such as spectroscopy, chromatography (gas chromatography and high-performance liquid chromatography), and microscopy to characterize raw materials, intermediates, and finished products.
• Perform wet chemistry procedures, including titrations, pH measurements, and sample preparations in accordance with Good Laboratory Practices (GLP) and Standard Operating Procedures (SOPs).
• Calibrate laboratory instruments such as spectrophotometers and chromatographs regularly to ensure accurate and reliable results.
• Maintain detailed documentation of all experiments, test results, calibration records, and quality control data within Laboratory Information Management Systems (LIMS).
• Ensure compliance with FDA regulations, CGMP (Current Good Manufacturing Practices), and other regulatory standards during all testing activities.
• Support quality control initiatives by verifying product specifications, conducting stability studies, and troubleshooting analytical issues.
• Collaborate with cross-functional teams, including biochemistry, microbiology, and quality assurance, to optimize analytical methods and improve laboratory workflows.

Experience:

• Proven laboratory experience in analytical chemistry or related fields within a regulated environment, such as pharmaceutical or biotechnology industries.
• Hands-on expertise with spectroscopy techniques, including UV-Vis, IR, or atomic absorption spectroscopy.
• Strong knowledge of chromatography methods—gas chromatography (GC) and high-performance liquid chromatography (HPLC)—and their application in quality testing.
• Familiarity with wet chemistry techniques and microbiological testing procedures is highly desirable.
• Experience working under GLP guidelines and understanding FDA regulations relevant to pharmaceutical or biotech manufacturing.
• Proficiency with laboratory information management systems (LIMS) for data entry, analysis, and reporting.
• Background in biochemistry or microbiology is advantageous for supporting diverse analytical projects.

Join us to be part of a passionate team dedicated to advancing scientific excellence!

LCAM - On-Site Manager

Condominium Associates began managing condominium and homeowner associations in the Tampa Bay area in 1982 and presently have offices in Pasco, Pinellas, Sarasota and Hillsborough counties. We are a full-service association management company providing services in the areas of facilities management, financial management and administration.

Job Summary:

Join our dynamic team as an On-Site Association Manager! We're on the lookout for a licensed community association manager (LCAM) in sunny Florida to lead the charge in managing single associations, master associations, or those with multiple sub-associations. This isn't just a job; it's an invitation to be at the forefront of creating thriving communities.

Responsibilities:

• In this impactful role, you will manage a single association, master association, or master association with multiple sub-associations, making a tangible difference in their day-to-day operations.
• Our collaborative environment will have you work closely with board members, fostering professional relationships and contributing to the long-term planning for the association.
• No day will be the same as you will have diverse responsibilities from attending and facilitating meetings to coordinating security matters, your role will be varied and engaging.
• Take on supervisory responsibilities, ensuring the efficient functioning of on-site maintenance and personnel.
• Bring your innovative ideas to the table, actively suggesting improvements and organizational tools that can enhance efficiency.
• Be ready for professional growth as you attend management company training classes, meetings, and seminars, continually expanding your knowledge and skills.
• You will be making a community impact while being a driving force in enforcing restrictions, regulations, and contributing to the overall well-being of the community. And so much more!

Requirements

Qualifications:

• Working knowledge of statutes for assigned Condominium or Homeowner Association type.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas.
• Proven ability to multitask and manage priorities efficiently in a dynamic environment.
• Strong initiative, problem-solving skills, and a proactive approach to continuous improvement.
• Project management and leadership skills, especially supervising on-site personnel.
• Proficient in Microsoft Office Applications and tech-savvy in leveraging tools for administrative efficiency.

Education and Experience:

• LCAM Certification in accordance with Florida state laws
• 2-3 years of relevant experience in community association management.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Equal Opportunity Employment

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate the unique backgrounds, perspectives, and talents of all employees, creating an environment where everyone feels valued, respected, and empowered. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by applicable laws and regulations. We comply with all federal, state, and local laws governing nondiscrimination in employment.

In addition, we offer competitive salaries commensurate with experience, a comprehensive benefits package including health, dental, and retirement options, professional development opportunities, and a collaborative work environment.

About the Company

Nova Southeastern University (NSU), a vibrant R1 research university, is seeking a motivated Admissions Counselor to guide prospective students from first inquiry through enrollment. At NSU, you’ll be part of a mission-driven community that values innovation, service, and academic excellence.

About the Role

Are you passionate about helping students achieve their academic and career goals? Do you thrive in a dynamic, service-driven environment where every interaction matters? If you enjoy building relationships, presenting information, and providing top-tier customer service, this role may be the perfect next step in your higher education career.

Responsibilities

• Engage prospects through fairs, events, tours, outreach campaigns, referrals, and digital channels.
• Present program information and explain admissions requirements, curriculum, and services.
• Identify applicants’ educational needs and recommend appropriate programs in a consultative manner.
• Support undergraduate and graduate students through application, documentation, and enrollment steps.
• Review applicant materials, evaluate files, and determine eligibility.
• Coordinate undergraduate and graduate admissions interviews and guide faculty interview teams on evaluation processes and compliance.
• Manage your recruitment funnel—tracking inquiries, applications, and yield metrics through enrollment.
• Build and maintain relationships with community partners, alumni, employers, associations, and schools.
• Represent NSU at college fairs, conferences, special events, and recruitment activities.
• Develop and implement targeted recruitment strategies based on market trends.
• Prepare presentations and present to groups in a polished and engaging manner.
• Maintain data accuracy and confidentiality at all times.

Qualifications

• Bachelor’s degree
• At least 1 year of experience in student services, customer service, or a related field

Required Skills

• Strong administrative skills, organization, and accuracy
• Excellent consultative abilities—discovering needs and recommending solutions
• Strong written and verbal presentation skills
• Customer service mindset with the ability to connect with diverse audiences
• Critical thinking, attention to detail, and sound judgment
• Comfortable with MS Office (Word, Outlook, Excel)
• Valid driver’s license and ability to travel locally and occasionally overnight

Preferred Skills

• Experience in higher education recruitment or admissions
• Bilingual (English/Spanish)
• Knowledge of digital media, social media communication, and marketing tactics

Apply Here: Admissions Counselor – Graduate Admissions - 994520 - Clearwater, Florida, United States