Information Technology For Development Impact Factor Jobs in Alpha Ohio

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click "Sign UpApply Now" and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Dayton, OH area, and other locations within approximately 100 miles of Dayton.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Are you a results-driven sales professional ready to take full control of your income, schedule, and success?At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.

What You'll Do

• Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
• Execute a proven B2B sales process — prospect, present, and close new accounts face-to-face
• Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
• Build a residual income stream that grows month after month — every account you sign keeps paying you
• Become a trusted advisor to your clients — delivering value, savings, and partnership

What You'll Get

• Uncapped Commission Structure — earn what you're worth
• Lifetime Residuals — ongoing passive income on every account
• $15,000+ Fast-Start Bonus potential in your first 90 days
• Daily Qualified Leads so you can focus on closing, not chasing
• Exclusive Fintech Tools & CRM — built to help you win faster
• 45X Portfolio Buyout Option — turn your book into real equity
• Comprehensive Training, Mentorship & Closer Support
• 3-6 preset appointments each day!

What We're Looking For

• Proven B2B or outside sales track record (merchant services or fintech experience preferred)
• A fearless hunter mentality — you love prospecting and closing deals
• A "CLOSER" - Hybrid role with appointments that need to be closed!
• Entrepreneurial spirit with discipline and self-motivation
• Confident communicator who builds instant trust with business owners
• A go-getter who thrives in a performance-based environment

Why Wholesale Payments?

This isn't your typical sales gig — it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.

Job Type: Full-time

Pay: $85,000.00 - $185,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Outside sales: 2 years (Preferred)
• Direct sales: 1 year (Preferred)
• Sales: 4 years (Required)
• B2B sales: 2 years (Required)

Ability to Commute:

• Arizona (Required)

Work Location: Remote

About Arcticom

Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.

About this position: Acquisition Subject Matter Expert at Wright Patterson Air Force Base, OH

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via email or phone within ten business days regarding application status.

Essential Duties & Responsibilities

Early Support

· Support early acquisition activities that bridge mission needs or opportunities into executable acquisition programs, primarily within BCAC Phases 1–3.

· Guide customers through the transition from concept or problem statement to acquisition-ready artifacts, enabling successful stand-up of program offices and downstream execution.

· Advise customers on appropriate acquisition pathways, including BCAC, Software Acquisition Pathway, and hybrid approaches, based on regulatory requirements and program context.

Business Mission Area & Defense Business Systems Compliance

· Lead and support Business Enterprise Architecture (BEA) alignment activities, identifying relevant business capabilities, processes, and opportunities for reuse of existing systems or services.

· Develop and support Business Process Reengineering (BPR) efforts, including documentation of as-is and to-be states, process improvement strategies, and alignment with commercial best practices.

· Prepare and support BPR Assertions and related certification artifacts required for Defense Business Systems funding approval.

· Advise customers on minimizing unnecessary customization and promoting commercial-off-the-shelf (COTS) and industry-standard solutions where feasible.

Clinger-Cohen Act (CCA) Compliance

· Support completion of Clinger-Cohen Act statutory requirements, including planning and development of required analyses and documentation.

· Coordinate and contribute to CCA-related artifacts such as Acquisition strategies, Market research approaches, Economic analyses / lifecycle cost estimates, Cybersecurity strategies (in coordination with specialists), IT portfolio registration and compliance activities

· Manage the iterative and non-linear nature of CCA compliance, sequencing deliverables appropriately across the acquisition lifecycle.

Stakeholder Engagement & Governance

· Serve as a liaison between customers and governance bodies, including SAF Chief Information Officer (CIO)

and Chief Management Officer (CMO) communities.

· Engage regularly with oversight organizations to clarify expectations, address feedback, resolve compliance issues, and facilitate timely approvals.

· Prepare and deliver briefings for leadership, portfolio boards, and key stakeholders.

· Support programs that enter the process midstream by identifying gaps, remediating deficiencies, and realigning documentation to meet statutory and policy requirements.

Documentation, Analysis & Advisory Support

· Develop, review, and refine acquisition and compliance documentation.

· Conduct market research across DoD components and external organizations to identify reuse opportunities and avoid duplicative investments.

· Provide expert review of customer-developed documentation and recommend updates required to pass milestone and portfolio reviews.

· Support change management and implementation planning, including rollout strategies, schedules, and adoption considerations.

Ways of Working

· Balance time between independent analytical/documentation work and extensive collaboration, typically averaging a 50/50 mix of writing and stakeholder interaction.

· Operate effectively in environments with incomplete guidance, evolving policy, and organizational uncertainty.

· Apply professional judgment to determine the appropriate depth of analysis required—avoiding both unnecessary bureaucracy and compliance risk.

Required (Minimum Necessary) Qualifications

· Education Requirements: Bachelors degree or equivalent experience

· Level of Experience Requirements:

o Must have 10+ years of experience in Acquisition

o Must have 10 years of Leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.

Knowledge, Skills, Abilities, and Other Characteristics

· Have experience with the Information Technology Acquisition process and its milestones and have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation. Acquisition Documentation refers specifically to documents created in compliance with the guidelines and requirements outlined in the following Department of Defense Instructions (DODI) publications.

o DODI 5000.85 – Major Capability Acquisition

o DODI 5000.75 – Business Systems Acquisition

o DODI 5000.74 – Defense Acquisition of Services

· Demonstrate experience incorporating emerging acquisition policies and processes into development, delivery, operation and sustainment of Defense Business Systems (DBSs) and related IT systems across the spectrum of operations for the DLA (e.g., Business Systems Category BCAT I).

· Demonstrated experience analyzing and supporting the creation of Information Technology Acquisition documentation in compliance with the guidelines and requirements outlined in guidance (e.g., Department of Defense Instructions (DODI) publications: DODI 5000.85 – Major Capability Acquisition, DODI 5000.75 – Business Systems Acquisition, and DODI 5000.74 – Defense Acquisition of Services).

· Demonstrated thought leadership in Department of War (DoW) Acquisition lifecycle policies and procedures will help improve the probability that a vendor can immediately support DLA's Acquisition Transformation objectives.

· Knowledge of organizational procedures and workflows – understanding how work moves through a company.

· Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‐standard software.

· Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.

· Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.

· Communication skills (written and verbal) – ability to convey information clearly and professionally.

· Time management and prioritization – balancing multiple tasks and meeting deadlines.

· Problem‐solving and critical thinking – analyzing issues and selecting appropriate solutions.

· Interpersonal and teamwork skills – building rapport and collaborating effectively with others.

· Attention to detail – producing accurate, error‐free work.

Preferred

· Familiarity with Agile Principles

· Familiarity with ITIL

· Familiarity with EMP

· Familiarity with the following tools

o MS Projects

o Remote communication technologies for meeting facilitation

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference

BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Cloud Engineer/Architect

TS/SCI

Onsite: National Space Intelligence Center at Wright-Patterson Air Force Base. The address is 4180 Watson Way, Wright Patterson Air Force Base OH, 45433.

Contract Info: Fully Funded, 4 years left on contract

150k-170k/year

We're seeking an experienced Cloud Architect to join a dynamic team.

The primary role of the Cloud Architect is to help develop robust technical solutions and detailed execution plans that align with the center's prioritized IT and data requirements. Daily responsibilities involve carefully evaluating existing data repositories and applications amongst the customers to determine how to consolidate and migrate to more efficient and modern technologies. The responsibility also requires the architect to work closely with the members of the cloud team to refine data, IT, and cloud adoption strategies, ensuring that every piece of technology and every process contributes to our overall mission effectiveness.

In addition, the role also encompasses cybersecurity and security control requirements to safeguard IT infrastructure, lead the deployment of cloud architectures and applications, and continuously assess new technologies that could meet mission objectives. Moreover, the role entails creating comprehensive process documentation, bullet papers, slide presentations, and other relevant materials to support initiatives and maintain uninterrupted mission continuity.

Required

• 7 years of Cloud Engineering/Architect experience
• Bachelor's degree - IT related
• Technical certification (One or more of CASP/SecurityX, Sec+, CISSP)
• Strong AWS Cloud skills (VPC, IAM, EC2, S3, ECR)
• Containerization/Microservices
• Kubernetes deployments/tools (Pods, Kubectl, Kustomize, Helm)
• Security hardening (Sonarqube, Client Fortify, STIG)
• Strong understanding of DoD environments, processes and common technical infrastructure
• Strong customer communication skills
• Strong understanding of Agile Scrum/Kanban

Preferred

• CICD Pipelines (e.g. Gitlab, GitHub, Bitbucket)
• Visualization dashboard (Promethius, Kibana, Kuma)
• Microsoft Azure Cloud
• Atlassian Suite (Confluence, Jira)
• Bash, Shell scripting
• Remote Connections
• Self-motivated & fast learner

Interview Process: 1 - 2 step interview.

Onboarding timeline: Start date is 2 weeks after accepted offer

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as \"protected status\").

Remarks:

Clearance required: TS/SCI

The customer would strongly prefer A STEM related degree of some type. The individual will be working on-site at the National Space Intelligence Center at Wright-Patterson Air Force Base. The address is 4180 Watson Way, Wright Patterson Air Force Base OH, 45433.

The interview will be 1-2 interviews with a start date no longer that 2 weeks following. Contract is fully funded and has at least 4 more years + extension.

Awarded by the Air Force Research Labratory (AFRL's) Information Directorate (RI), the new award has an estimated value of $406m.

As part of the InSITE contract, the company will be responsible for modernising and advancing the service's capabilities to gather, share and analyse the intelligence information by leveraging a wide range of artificial intelligence (AI)-based solutions

Senior HR Business Partner

Dayton, Ohio

Who we are:

Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace.

Job Summary:

The Senior HR Generalist will serve as a key partner with the warehouse operations leadership, providing strategic and hands-on support in all areas of human resources. This role ensures compliance with labor laws, drives employee engagement, and supports workforce planning to meet operational goals. The ideal candidate will have strong experience in high-volume, fast-paced environments and a deep understanding of HR best practices within the warehouse or logistics industry.

Responsibilities:

• Employee Relations:
• Act as the primary point of contact for employee inquiries and concerns.
• Investigate and resolve workplace issues, ensuring fair and consistent application of policies.
• Recruitment & Staffing:
• Partner with HR Director to understand workforce forecast & staffing needs and execute recruitment strategies with the TA Manager.
• Lead recruitment & selection best practices. Manage onboarding and orientation for new hires within NA employee designation.
• Maintain applicant data accuracy within HCM- UKG & monthly racking of hiring metrics and countermeasure action items.
• Performance Management:
• Drive completion of annual performance appraisal activity.
• Support supervisors in coaching, counseling, and performance improvement plans.
• Facilitate annual performance review processes of training.
• UKG system Administrator for Performance Management system ; creation & distribution (Annual Reviews, 90-day Reviews, etc.)
• Compliance & Policy Administration:
• Ensure compliance with federal, state, and local employment laws (EEO, FMLA, OSHA).
• Maintain accurate employee records and HRIS data.
• Maintain Monthly HR Metrics.
• Training & Development:
• Identify training needs and coordinate programs for warehouse staff and leadership.
• Promote career development and succession planning initiatives.
• Safety & Engagement:
• Collaborate with safety teams to reinforce workplace safety standards.
• Drive employee engagement program annual action items to improve retention and morale.

What you need to be successful:

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of HR experience, with at least 2 years in a generalist role supporting warehouse or manufacturing operations.
• Strong knowledge of employment laws and HR best practices.
• Proficiency in HCM systems (UKG) and Microsoft Office Suite.
• Experience in high-volume recruitment and workforce planning.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred qualifications:

• Certification in HR Management

OUR Team Members:

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer's needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other's thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay Details

The pay rate for this position is $21/hour. Hourly wage is based on experience and geographical location.

• Flexible work schedule
• Access to an employee discount program
• Reimbursable travel time and mileage

Project Details

RTI International is seeking self-motivated and outgoing individuals to work on an important and long-standing government-sponsored study, the National Survey of Family Growth (NSFG), as Part-Time Field Interviewers.

The National Survey of Family Growth (NSFG), conducted by the federal government since 1973, is a national survey of women and men, 15-49 years of age, designed to provide national estimates of factors affecting pregnancy and birth rates, and general reproductive health. The topics covered in the NSFG are sensitive but extremely important for understanding women's and men's health and well-being in the United States.

The NSFG interview covers sexual activity, contraceptive use, pregnancy history (including pregnancy loss), infertility, relationship experience, (including marriages and cohabitation), use of medical services (including family planning, infertility services, and preventative health care), and experience with adoption and foster care. For more information on the NSFG research project and requirements, please see: Interviewers will make face-to-face visits to selected households to screen for eligible respondents and conduct in-person NSFG interviews. Given the survey description above, these interviews require asking sensitive questions to selected respondents in a private setting using a project-provided tablet.

This is an excellent opportunity for individuals looking for a part-time, long-term career with a variable schedule that allows you to work independently and not be stuck in an office. As a part-time Field Interviewer, you will interact with others and approach selected households without a prior appointment.

If you're interested in engaging people from diverse backgrounds and passionate about the health and well-being of others, this may be the job for you. Qualified candidates MUST be able to work when respondents are available and be comfortable working a consistent, varied schedule to accommodate project needs.

The current data collection period is expected to run through December 2026, however there is the possibility of continued work beyond 2026 depending on sample locations in future years.

External Description

Field Interviewers are responsible for:

• Traveling frequently to selected locations to recruit study participants
• Locating selected dwelling units, identifying eligible adult household members, administering a screening interview and recruiting respondents for a longer main interview, if selected
• Making in-person contact with selected respondents to discuss the study, answer questions, and obtain participation
• Collecting confidential information and administering standardized questionnaires
• Independently managing administrative duties, including participating in conference calls and completing online trainings
• Transmitting data as scheduled
• Assuming full and legal responsibility for use and care of project-issued equipment
• Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
• Assuming responsibility for and carefully tracking all participant incentives
• Submitting timely and accurate Time & Expense reports
• Virtually attend scheduled meetings with other members of the project team
• Maintaining regular access to a reliable wireless internet connection in your home for project work
• Meeting weekly with supervisor via Zoom
• This position involves standing, walking and climbing stairs, and transporting equipment and materials such as laptop computers and notebooks weighing 15 pounds or more.

Minimum Required Qualifications

• Must possess High School Diploma or GED
• Possess effective communication skills through speech and listening
• Fluency in English through reading, writing, and speaking
• Available for entire training and data collection period
• Able to successfully complete training
• Must have a valid US driver's license and reliable personal automobile available for business use
• Comfortable using RTI issued tablet, laptop and other associated equipment
• Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
• Able to keep project information confidential
• Willingness to work in various types of weather conditions and after dark
• Must be comfortable asking survey questions on personally sensitive subject matters (e.g. pregnancy, reproduction, sexual activity)
• Must be willing to work approximately 20 hours a week, including weekends and weekday evenings, on a regular basis with occasional weekday daytime hours.
• Must be comfortable working in unfamiliar areas

Preferred Qualifications for Ideal Candidates

• Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
• Effective time, schedule, and workload management skills to meet set deadlines
• Computer skills, namely email and internet proficiency
• Experience conducting in-person, household interviews with randomly selected respondents
• Willingness to travel to other areas in geographical region (e.g., within state, adjacent state) for short periods of time

Work Schedule

• The data collection period is expected to be April, 2026 through December, 2026.
• On average, you will be needed approximately 20 hours per week when work is available.
• On average, you should be available to work in the field 4 days each week.
• The majority of this work is anticipated to be during evenings and weekends.
• Each of your trips to the field are expected to be at least 4 hours long.

Training Details

You must attend a paid 7-day virtual training, not including the weekend, scheduled for April 13 –April 21, 2026 between the hours of 11:00 am and 4:00 pm eastern. You are also required to complete a self-administered home study and pre-training courses prior to attending virtual training.

Accommodation

RTI International will accommodate our job application procedures for disabled veterans and other qualified individuals with disabilities.

If you have a disability that affects the use of our online application system, or if you otherwise need accommodation in connection with the recruiting process due to a disability, please CLICK HERE for information on how to contact us to request an accommodation.

Additional Notifications

RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach--one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a competitive range of insurance plans (including health, dental, life insurance, a health savings account (HSA), and access to a 401(k) retirement plan.

For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For Applicants in US Virgin Islands Only: A record of conviction will not exclude an applicant from being eligible for the position. Factors that may be examined include:

(1) The rational relationship of the nature of the offense to the duties and responsibilities of the position; and

(2) Evidence of the rehabilitation of the applicant.

RTI also participates in the E-Verify program. Click here to view the posters in English and Spanish. Click here to view the anti-discrimination notice issued by the Office of Special Counsel for Immigration-Related Unfair Employment Practices. Click here to view the Right to Privacy in the Workplace/E-Verify Poster

Anticipated Close Date: Apr 16, 2026

As a Printhead Technician, you will focus on printhead operational performance improvement for Kodak Prosper S-Series, Prosper press and Ultra Stream customers. Work will include analyzing customer data, visiting customer sites to investigate current conditions, and developing and implementing customized improvement plans. The Printhead Technician will coordinate with customer management, operators and Kodak field service to ensure equipment and processes are at optimum conditions to promote the reliability of Kodak printheads and writing systems. Close interaction with other engineering disciplines is required due to the complex printing system consisting of fluid mechanics, electronics, software and materials. The Printhead Technician will have direct contact and develop vital working relationships with current customers, field service engineers, Sustaining engineers/technicians and Manufacturing operations. Additional duties include but are not limited to failure analysis of returned jetting modules, developing and delivering training materials, supporting ink jet integration on Prosper and Ultra Stream presses and generating trip reports to be shared with Kodak and customer management. Domestic travel to customer sites is expected to be between 5% - 15%.

Responsibilities:

• Obtain and Analyze Printhead Performance Data. Use Kodak's database and interact with the sales representative, field service organization and end customers to obtain and analyze customer data to investigate printhead life trends, system utilization, operating conditions and system configurations.

• Coordinate and Deliver Customer Training Visits. Work with field service and customers to plan and execute on-site visits to train operators and maintenance personnel on the best practices for optimum system performance. Investigate production, equipment or management conditions that may be negatively impacting the performance of Kodak printheads or writing systems.

• Develop and Execute Post-Visit Support Plans. After analyzing available data and conducting on-site training visits, provide improvement recommendations to the customer. Continue to follow up with the customer to ensure the plan is executed, then monitor and communicate the results to internal and external stakeholders.

• Revise Training Documentation and Materials. Work to improve current processes and training methods in order to achieve more effective outcomes or update documentation in response to new product developments.

• Provide Feedback and Assistance to Kodak Engineering and Manufacturing. Perform failure analysis on printheads returned from customers and work with internal Kodak departments to recommend process, software or design improvements.

• Support ink jet installation and start up on Prosper and Ultra Stream presses during integration at Kodak South.

Requirements:

• 5+ years in a technical contributor role or Customer Service

• Methodical approach to understanding customer workflow and quality goals, then translate them into successful system operations

• Extremely strong verbal and written English communication skills, including the ability to write technical procedures for system operations

• 15% domestic travel, including week-ends

• Strong foundation in mechanical, pneumatic, hydraulic and fluidic technology

• Excellent customer empathy

• Ability to collect and communicate data to Engineering, for problem resolution and design improvement

• Continuous inkjet knowledge, software knowledge, failure analysis knowledge and training systems development (Desirable)

IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience

Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire

We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.

You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.

This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.

Key Experience We’re Looking For

Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:

Epic MyChart & Digital Consumer Applications

• Epic MyChart and MyChart Mobile
• MyChart Care Companion configuration and workflow management
• Epic Hello World
• Patient messaging workflows and monitoring

Integrations & Digital Health Connectivity

• SMART on FHIR app integrations
• Care Everywhere awareness
• MyChart Central and Share Everywhere
• Third-party integrations (telehealth, billing, CRM platforms)

Telehealth & Video Visits

• Video visit workflow configuration
• Troubleshooting connectivity issues
• Device readiness (camera/microphone validation)
• Video visit scheduling and configuration

Monitoring & Reporting

• Monitoring patient message volume and workflow performance
• Root cause analysis of system failures
• Adjusting build/configuration to improve user experience
• Collaboration with marketing, access, and digital teams

MyChart Care Companion

• Building and maintaining care pathways
• Configuring tasks, questionnaires, and educational content
• Managing reminders, notifications, and escalations
• Outcome tracking and patient engagement analytics
• Workflow testing, validation, and ongoing maintenance

Digital Experience Platforms

• Physician intranet widgets and digital content configuration
• MyChart intranet updates, knowledge resources, and training materials
• Collaboration with internal teams to support digital engagement strategies

Role Responsibilities

Working within Agile and other IT frameworks, the IT Analyst Senior will:

• Partner with stakeholders to gather, analyze, and document business and technical requirements
• Support and enhance Epic and healthcare applications
• Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
• Lead application upgrades and project initiatives
• Design and implement solutions across the software development lifecycle
• Maintain vendor-supported application versions
• Collaborate with vendors on complex escalations
• Maintain application infrastructure health including patching and system maintenance
• Provide documentation, training, and knowledge sharing across teams
• Participate in on-call rotations for application support
• Mentor junior team members and facilitate knowledge sharing

Required Qualifications

Education

• Associate’s degree or equivalent experience required
• Bachelor’s degree preferred

Experience

• 5+ years of IT or healthcare application support experience
• Experience supporting Epic or healthcare technology platforms strongly preferred

Certifications (Preferred)

Candidates may be asked to obtain certifications within one year of hire.

Examples include:

• Epic Certification (MyChart)
• ITIL Certification
• CompTIA A+
• SQL Certification
• Certified Scrum Developer (CSD)
• OnBase Certification
• RHIT / RHIA
• CAHIMS
• 3M 360 Systems Administrator

Core Competencies

Successful candidates will demonstrate:

• Strong communication and stakeholder collaboration
• Analytical thinking and problem solving
• Adaptability in fast-paced Agile environments
• Ability to translate technical and business requirements into practical solutions
• A collaborative mindset focused on continuous improvement

If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.