Information Technology And Management Jobs in Willowbrook, IL

284 positions found

Technology Sales Consultant
✦ New
Salary not disclosed
Lisle, IL 1 day ago
Company Description

ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.

Role Description

We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.

Qualifications
  • Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
  • Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
  • Experience in Account Management to build and maintain long-term client relationships
  • Exceptional communication, presentation, and negotiation skills
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Proficiency in CRM systems and Microsoft Suite
  • Previous experience in the POS or retail technology industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field preferred
Not Specified
Master Data Management Specialist
✦ New
Salary not disclosed
Bolingbrook, IL 1 day ago

JOB SUMMARY:

The Master Data Management Specialist will be responsible for the proper configuration, setup, organization and creation of SAP Master Materials Records (MMR) for the planning, procurement, use and control according to company needs and customer requirements. The position will oversee several material maser parameters like product hierarchy, MRP parameters and other relevant classifications. The Master Data Management Specialist (MDM Specialist) will also focus on setting up, creating, maintaining, updating and organizing the master material records by collaborating with all applicable parties for the proper Product Lifecycle Management. With an emphasis on supporting production requirements, quicker new product launches, elimination and control of duplicate record, this role will need to engage with other G+D sites and material central teams.

QUALIFICATIONS & SKILLS:

  • Bachelor’s Degree required or equivalent experience.
  • 1+ years of Master Data management or Supply Change Management.
  • 1+ years of SAP experience would be a plus.
  • Strong Excel and database building/navigating skills.
  • Methodic, precise person. Able to manage large sets of data.
  • Advanced analytical and problem solving skills. Ability to effectively operate in any organizational structure and interface with all levels of the organization. Demonstrates strong oral and written communication skills.
  • Ability to effectively manage changing and conflicting priorities and resolve appropriately.


DUTIES & RESPONSIBILITIES:

  • The Master Data Management Specialist will be responsible for the proper configuration, setup, organization, creation and maintenance of systems’ Master Data for the materials, planning, production for warehousing and, shipping.
  • Support Design Review (DSR) meetings to ensure proper Sales Order Configuration setup.
  • Verifying accuracy of MMR with regard to sales orders and applicable production orders.
  • Troubleshoot issues with materials, configurations, orders, etc.
  • Transact proper material introduction into SAP thru ProPLMClient from ProNovia.
  • Manage the access and roles to systems & applications (Authorizations), e.g. SAP ECC.
  • Foresee the necessary changes for variant configuration objects to adapt them better to business needs and request them to central.
  • Support production requirements, quicker new product launches, elimination and control of duplicate records.
  • Support the introduction of new systems specially in the data consistency side of it and the testing.
  • Support the creation and distribution of reports as required.
  • Documenting SAP processes related to Master Data. Develop and deliver clear, concise, and effective end user training and associated training materials.
  • Partners with department managers to fully understand user functionality, pain points, and areas with opportunity for improvement. Provide training and extensive support to end-users, ensuring optimal utilization of the implemented SAP and other systems’ functionalities.
  • Prepare reports, or deliver presentations, about their recommended approach (or modifications), including creation of proposals to change current SAP ePayments template and specifying benefit evaluation. Deployment of approved changes & functionalities in the organization.
  • Collaborate with Finance for costing related topics.
  • Assurance of local process adherence according to the established “template”.
  • Continues to learn and develop technical SAP and business expertise.
  • Establish and maintain a North American key user community (US and Canada) and foster and exchange with other global key user communities



Giesecke+Devrient is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. G+D ePayments manages and secures billions of digital identities throughout their entire life cycle. Our products and solutions are used by commercial banks, mobile network operators, car and mobile device manufacturers, business enterprises, transit authorities and health insurances and their client’s every day to secure payment, communication and device-to-device interaction. G+D ePayments is a technology leader in its markets and holds a strong competitive position.


Benefits offered to eligible employees include, medical (PPO and HDHP with HSA), dental, vision, paid time off, paid holidays, 401K w/ employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance, pet insurance, legal, and more.


Giesecke+Devrient Mobile Security America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Not Specified
Client Coordinator
✦ New
Salary not disclosed
Westmont, IL 1 day ago

Client Engagement Coordinator

Client Engagement Operations & Sales Support (Onshore)

We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…


Core Role Purpose

Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

Help ensure consistency, organization, and visibility across sales and client engagement activities.

Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.


Key Responsibilities

Lead Coordination & Pipeline Support

  • Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
  • Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
  • Work with Client Partners to:
  • Track follow-ups and next steps
  • Monitor pipeline movement and aging
  • Ensure activities and notes are properly logged
  • Help maintain accurate CRM data to support reporting and forecasting.


Sales Operations & Reporting Support

  • Assist with preparation of pipeline reports, dashboards, and scorecards.
  • Support weekly and monthly pipeline review processes.
  • Help identify gaps in follow-up, data quality, or process adherence.
  • Provide administrative and analytical support to sales and engagement leadership.


SOW & Renewal Coordination (Support Role)

  • Assist with the preparation and tracking of Statements of Work (SOWs).
  • Help monitor renewal timelines and flag upcoming renewals.
  • Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.


Pre-Sales & Proposal Support

  • Support proposal development, pricing inputs, and deal coordination.
  • Help gather inputs from internal teams and ensure timely submissions.
  • Assist with staffing models and deal documentation.


RFP / RFI / RFQ Support

  • Assist in coordinating RFP, RFI, and RFQ responses.
  • Track deadlines, inputs, and submission requirements.
  • Help ensure responses are complete and submitted on time.


Salesforce Hygiene & Process Support

  • Support Salesforce data hygiene by:
  • Updating lead and opportunity records
  • Logging activities and notes
  • Assisting with forecast updates
  • Help maintain standard sales and engagement processes.
  • Identify process gaps or inefficiencies and escalate opportunities for improvement.


Cross-Functional Coordination

  • Act as a coordination point between Client Partners and internal teams including:
  • Delivery & Practice Leaders
  • Finance, Legal, Talent, and Operations
  • Help ensure information flows smoothly across teams during sales and engagement cycles.


Required Qualifications

  • 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
  • Experience working with CRM tools (Salesforce preferred)
  • Strong organizational skills and attention to detail
  • Comfortable working with data, tracking tasks, and managing follow-ups
  • Strong written and verbal communication skills
  • Interest in growing a career in client engagement, sales operations, or consulting
  • Background or exposure to IT consulting, technology services, or B2B environments is a plus
  • Local to Chicago, IL with ability to work hybrid from the Westmont office


Benefits

  • 100% free medical insurance, including dental and vision
  • 50% contribution for dependents
  • 401K Option
  • Paid holidays, Sick leaves, Accrued holidays etc.
Not Specified
Project Manager
✦ New
Salary not disclosed
Lemont, Illinois 16 hours ago

Project Manager (Fire Protection)

Is this you?

  • You proudly manage large Fire Protection projects and lead professional teams to success
  • You thrive on building relationships and seek to establish and maintain strong partnerships
  • You enjoy variety in your work and appreciate that no two days are the same
  • You are not afraid to ask questions, give input, and effectively negotiate to make an impact

If yes, then bring your talent and skills to F.E. Moran Fire Protection of Northern Illinois! We have an exciting opportunity in Lemont for an experienced Project Manager in Fire Protection with proven project success to plan, lead, and oversee complex, large-scale projects from inception to completion.

You Are:

  • EDUCATED: Bachelor's degree in mechanical engineering, construction management, or relevant field or equivalent experience
  • EXPERIENCED: Extensive previous experience working in Fire Protection project management, including project management with large project success
  • ANALYTICAL: Demonstrated ability to think critically, analyze, and problem solve to drive results
  • ORGANIZED: Able to prioritize and follow up to manage multiple projects and deadlines
  • A COMMUNICATOR: Proactively communicate and resolve issues utilizing negotiation, conflict resolution, and conflict management skills
  • FLEXIBLE: Quickly adjust to a changing environment and handle multiple priorities under time constraints; available as needed and able to travel to client sites

What you'll do:

  • PLAN & PREPARE: Oversee a specific project or a wide range of different projects from beginning to end
  • PRIORITIZE: Control a variety of projects at different stages of work
  • LEAD: Plan, coordinate, oversee, and maintain effective field operations and teams
  • PERFORM: Effectively accomplish the scope of contracted work within allotted budget and time schedules
  • SERVICE: Provide exceptional guidance and support to all stakeholders, partners, and team members

What we offer:

  • TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match
  • WORK ENVIRONMENT: Professional, challenging, engaging, and rewarding
  • TEAM: Play an integral role in a knowledgeable, high achieving, and experienced group of professionals
  • DEVELOPMENT: Opportunities to enhance your knowledge and skills and further your career

Who We Are:

The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location...We save lives, protect property, and create healthy environments.

Interested? Apply Now!

Candidates must be at least 21 years of age to be eligible for positions that require participation in the company's fleet program. This is a requirement for roles involving the operation of company vehicles.

At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at .

Not Specified
Managed Print Service Specialist
✦ New
Salary not disclosed
La grange, IL 16 hours ago

Rheinmetall 4iG Digital Services (R4) is a joint venture between Rheinmetall, a globally leading supplier of defense and automotive products, and 4iG, Hungary's leading IT systems integrator. R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetall's local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities, R4 plans to progressively expand the scope of its services for internal and external customers alike. In a nutshell, R4 is like a start-up with guaranteed success. Equipped with a hands-on mentality, it significantly benefits from the support and tremendous growth of both Rheinmetall and 4iG. The designated business and solid setup offer outstanding development potentials for R4 itself but consequently also for all employees, because there will be lots of interesting jobs in an international and dynamic work environment.

In order to achieve our common goals, we count on you

* Design, implementation and operation of print management system and print servers.

* Takes over communication with the service provider and processes reported problems in close cooperation with the service provider

* Approves the system settings for the printing functions provided by the service provider and ensures that they are maintained

* Improves existing processes and technical solutions

* Is an active member of the team and contributes to continuous optimization with their experience

What you will need for successful work

* Degree in computer science, information technology, business information technology, or related field with relevant working experience

* Professional experience (min. 3 years) with print servers and printing solutions (follow me printing)

* Professional experience with printer hardware (especially Konica Minolta printers)

* Thorough knowledge of modern print management software

* Basic knowledge of networks, databases and application servers

* Recognising and communicating technical, structural and organisational problems and developing proactive solutions

* Close cooperation with other departments within the organisation

* Thorough work ethic with attention to detail

* Strong analytical skills combined with a strong service and customer focus

* Independent, proactive work

* Positive and solution-oriented mindset, team spirit

* Business fluent English and Hungarian, both written and spoken

What we offer

* Take over an important and challenging role with high visibility

* Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities

* Gain insight into the defense and automotive industry

* Make use of the broad network with over 30.000 great colleagues at Rheinmetall and 4iG worldwide

* Benefit from various professional trainings and events

* Enjoy our international and flexible work environment with an official office in Budapest but up to 100% mobile work

What we are happy about

* Experience with SafeQ, Siteaudit, and Autostore systems

* Knowledge of ITIL processes

* Experience with ServiceNow

* Software release management

* German language skills are an advantage

Not Specified
Desktop Support Technician - Level 3
Salary not disclosed
Lombard 6 days ago
Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.

Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field.

b) CompTIA A+, Microsoft Certified Professional (MCP) or better.

c) Minimum of 18 months years of IT experience.

d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f) Proven analytical, troubleshooting and problem-solving skills.

g) Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h) Excellent communication relationship-building and internal customer service skills.

i) Adaptable and flexible in a fast-changing industry and work environment.

j) Willing to work off-hours and weekends when required for projects or emergency support.
Not Specified
Ecommerce Specialist
✦ New
Salary not disclosed
Bolingbrook, IL 6 hours ago

IDR is seeking a Ecommerce Specialist to join one of our top clients for an opportunity in Bolingbrook, IL. This role focuses on managing product listings and web content within an ecommerce platform to enhance customer experience and drive sales. The company operates within the retail and beauty industry, emphasizing digital merchandising and product presentation.

Position Overview for the Ecommerce Specialist :

  • Manage category managers and brand relationships to gather product content including copy, images, videos, attributes, and technical specifications.
  • Ensure product categorization aligns with current taxonomy and adhere to style guide standards for consistency.
  • Optimize product and meta descriptions for SEO best practices.
  • Utilize Mirakl and internal web platforms to create, update, and manage product content on the website.
  • Address guest-facing issues proactively by utilizing problem-solving skills and collaborative relationships.

Requirements for the Ecommerce Specialist :

  • Bachelor’s degree in business or related field.
  • 1-3 years of ecommerce experience preferred.
  • Proficiency in Excel and other Office software tools, a must.
  • Experience with web platform and/or data management system preferred.
  • Experience with the Mirakl platform preferred.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Not Specified
Sales Executive
✦ New
Salary not disclosed
Downers Grove, IL 1 day ago

Our client continues to grow, and they are expanding their sales organization in Downers Grove. We are looking for driven, high‑energy Sales Executives who are excited to build new relationships, hunt for new business, and introduce clients to our portfolio of cutting‑edge IT solutions. This is a fast‑paced role that offers strong mentorship, career growth, and uncapped earning potential.

This position is onsite at the Downers Grove, IL headquarters.

What You Will Do

  • Identify, pursue, and close new business opportunities across all industries
  • Conduct high‑volume prospecting through calls, emails, and creative outreach
  • Meet with prospective clients in the field, including local travel as needed
  • Partner with solution architects and internal business units to design and present IT solutions
  • Develop strong client relationships and manage each stage of the sales cycle
  • Use the CRM (NetSuite) to track activity, pipeline, forecasting, and reporting
  • Represent various technology offerings including security, managed services, cloud, and hardware solutions

What We’re Looking For

  • At least 5 years of B2B sales experience
  • A strong hunting mindset with consistent prospecting activity
  • Excellent written and verbal communication skills
  • Strong organizational skills and the ability to prioritize multiple initiatives
  • The ability to travel locally and occasionally out of state (under 20 percent)
  • A reliable car, valid driver’s license, and proof of insurance
  • Eligibility to work in the United States without sponsorship
  • A positive, proactive, can‑do attitude
  • For senior‑level consideration: 5 or more years selling IT solutions at a VAR, MSP, or technology provider

Our Ideal Candidate

You excel in environments where you can build something from the ground up. You enjoy making calls, meeting clients, and developing creative ways to open doors. You like working with technical teams and learning new technologies. You want a sales role where your effort directly impacts your earning potential.

If you are excited by unlimited opportunity in a fast‑growing technology organization, we want to meet you.

What You Get

We offer a dynamic culture with extensive support, training, and career development, along with a competitive compensation package that includes base salary plus uncapped commissions.

Benefits include:

  • Medical, dental, and vision coverage
  • 401(k) and 529 plans
  • Life and disability insurance
  • Flexible spending accounts
  • Family planning benefits
  • Legal, identity protection, and financial education programs
  • Employee Assistance Program
  • Paid vacation, personal days, and sick time
  • Certification support and hands‑on training
  • Employee discounts for products, services, and entertainment
Not Specified
Direct Service Technician
Salary not disclosed
Woodridge 4 days ago
Now Hiring: Direct Support Technician Location: Woodridge Interventions | 2221 64th St.

| Woodridge, IL 60517 Wage: $17.00 per hour Job Type: Full-time 3pm
- 11pm Unit: Adult At Woodridge Interventions our job is helping the lives of others.

We're looking for those who share our desire to provide the best quality care to our patients and lead the fight against the opioid epidemic, be part of MAKING A DIFFERENCE in our community! Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.

Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.

Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.

Substance Abuse Technicians are responsible for: Monitoring, observing, and ensuring the safety and well-being of clients in a substance abuse treatment program Providing motivational and educational support and guidance to assist clients in meeting therapeutic goals Scheduling and coordinating client transportation and assisting with planning client recreational events Supporting treatment plans by reporting client observations and contributing to decisions concerning therapy, discipline and privileges Other duties as assigned Job Requirements: High school diploma or equivalency required Must be at least 21 years of age Minimum of 6 months of training or equivalent knowledge of substance abuse treatment theory and practice preferred Previous work experience with the program specific population in a residential or outpatient setting is preferred Must be able to respectfully interact with substance abuse clients and form a working therapeutic alliance Valid driver’s license in state of hire and good driving record required Physical Requirements: Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients Ability to speak with others in order to exchange information and provide support Ability to proofread and check documents and files for accuracy on a regular basis Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises Ability to drive an automobile or van and remain alert to traffic conditions, and to identify and comply with traffic signals and signs Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.

We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.

As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.

As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.

At Abraxas, everything we do centers around people.

That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.

Our benefit options meet you where you are in your life and set you up for success both in and outside of work.

If you want to have a positive impact in the lives of others, come join us! Equal Opportunity Employer Abraxas Youth & Family Services, an affiliate of Apis Services Inc., offers a rewarding career for those passionate about making a difference in the lives of others.

Abraxas is a great place to start your career whether you have a high school diploma or GED, military experience, some college, or a bachelor or advanced degree.

If you are interested in counseling, juvenile justice, psychology, social work, teaching or just want to make a difference, we have a career path for you/ About Company: Apis Services, Inc.

(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Allowing these entities to advance their mission and vision.

By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc.

and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.

This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Not Specified
Head of Operations
✦ New
Salary not disclosed
Orland Park, Illinois 16 hours ago
Job Title: Head of Operations
Location: Orland Park, IL (On-site)
Compensation: $90,000 to $110,000 + bonus
This position offers medical, dental, vision.
Position Overview
A growing organization is seeking a Head of Operations to lead and optimize all aspects of operational performance across warehouse fulfillment, order management, inventory control, supply chain, logistics, and facility operations. This leadership role is responsible for translating company growth objectives into operational strategies, ensuring efficient execution, and building scalable systems to support continued expansion.
The Head of Operations will oversee day-to-day operational functions while driving long-term improvements in productivity, cost control, and operational processes. This individual will serve as the senior operational leader, partnering closely with executive leadership to ensure operational capabilities align with business goals.
Key Responsibilities
Operational Leadership & Fulfillment Performance
  • Oversee daily warehouse and fulfillment operations, ensuring high levels of throughput, order accuracy, and on-time shipment performance.
  • Monitor operational metrics such as productivity, labor efficiency, and inventory accuracy.
  • Implement processes and systems to improve operational reliability and customer delivery performance.
  • Ensure all operations are conducted safely and in compliance with company and regulatory standards.
Team Leadership & Workforce Management
  • Lead and develop warehouse supervisors and operational staff, overseeing a team of approximately 10–15 employees.
  • Manage staffing plans, hiring, onboarding, performance management, and workforce planning.
  • Establish clear expectations, maintain accountability, and foster a positive and collaborative workplace culture.
  • Coordinate staffing resources including temporary labor as needed to support operational demand.
Continuous Improvement & Process Optimization
  • Identify operational gaps and lead structured root cause analysis to resolve issues.
  • Develop and implement process improvements to increase efficiency, reduce errors, and improve productivity.
  • Create, document, and maintain standard operating procedures (SOPs), workflows, and training materials.
  • Drive a culture of continuous improvement through data-driven decision making.
Order Management & Operational Systems
  • Oversee the execution of order management across multiple channels including direct-to-consumer, marketplace, and wholesale.
  • Ensure proper operation and integration of key systems including warehouse management systems (WMS), shipping platforms, and EDI tools.
  • Maintain system integrity and ensure operational processes align with business needs.
Supply Chain & Inventory Management
  • Manage inventory accuracy and replenishment planning across warehouse locations.
  • Coordinate with vendors and suppliers on purchasing, production timelines, and delivery schedules.
  • Monitor freight activity and optimize transportation costs.
  • Implement inventory controls to reduce shrinkage and maintain accurate stock levels.
Financial Performance & Cost Management
  • Monitor operational budgets including labor, fulfillment costs, shipping expenses, and vendor services.
  • Identify cost-saving opportunities while maintaining service quality and operational efficiency.
  • Support leadership with operational cost projections and performance reporting.
Vendor & Partner Relationships
  • Manage relationships and performance with third-party logistics providers, carriers, vendors, and service partners.
  • Ensure service agreements and operational expectations are consistently met.
Facility & Infrastructure Oversight
  • Oversee warehouse layout, equipment planning, and facility maintenance.
  • Identify opportunities to improve space utilization and operational flow as the business grows.
  • Ensure facilities operate safely and efficiently.
Strategic Planning
  • Develop operational capacity plans to support company growth initiatives.
  • Forecast workforce needs, infrastructure requirements, and operational investments.
  • Support operational readiness for new product launches, promotions, and business expansion initiatives.
Qualifications
Education & Experience
  • Bachelor's degree in Supply Chain Management, Operations Management, Business, Engineering, or related field preferred.
  • 7+ years of experience in operations, warehouse management, or supply chain leadership roles.
  • Proven experience managing warehouse or fulfillment operations in a fast-paced environment.
  • Experience leading teams and managing operational performance metrics.
Technical Skills
  • Experience with warehouse management systems (WMS), ERP systems, and shipping platforms.
  • Strong understanding of inventory management, logistics, and supply chain processes.
  • Proficiency with Microsoft Office or similar business tools for reporting and analysis.
Leadership & Competencies
  • Strong leadership and people management skills with the ability to build and develop teams.
  • Demonstrated ability to analyze operational challenges and implement effective solutions.
  • Excellent communication and collaboration skills across operational and leadership teams.
  • Highly organized with the ability to manage multiple priorities in a dynamic environment.
What Success Looks Like
  • Improved operational efficiency and productivity across fulfillment and warehouse operations.
  • High levels of order accuracy and on-time delivery performance.
  • Scalable operational systems and processes that support business growth.
  • Strong team engagement, leadership development, and operational accountability.
Thank you,
Rachel Stewart
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.

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