Information Technology And Management Jobs in Evesham, NJ

Job Title:Phlebotomist II

duration- 3+ months

location- Cherry Hill NJ 08034

summary

The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for insights into lifedefining health decisions.

The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Successful applicants may be assigned to a doctors office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Perform verification of patient demographic info initials including patient signature postvenipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements

• 
  
• Ability to provide quality, error free work in a fastpaced environment.
  
• Ability to work independently with minimal onsite supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, oncall and overtime.
  
• Committed to all Policies Procedures including Company dress code, Employee Health Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service CenterInOffice Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a highvolume setting.
  
• Must demonstrate Superior Customer Focus ability to communicate openly and transparently with peers, supervisors and patients ability to accelerate and embrace change and knowledge of our business.
  
• Training locations may vary based on trainer availability.
  

Required Education

• 
  
• High school diploma or equivalent REQUIRED.
  
• Medical training: medical assistant or paramedic training preferred.
  
• Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  

Work Experience

• 
  
• THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
• Minimum 2 years in a Patient Service Center environment preferred.
  
• Customer service in a retail or service environment preferred.
  
• Keyboarddata entry experience
  

Principal Duties/Responsibilities:

To Live and Lead Safety

* Manages the Site Safety Program and ensures all policies are being followed by employees

* Drives housekeeping standards, including 5S

* Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives

To Inspire and Provide Clarity on Vision and Strategy

* Develops and displays a thorough understanding of site-level and company-wide strategic initiatives

* Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures

* Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives

To Own Our ATS Culture

* Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture

* Displays behaviors that align with being self-motivated and emotionally intelligent

To Support Our Employees' Learning and Growth

* Manages employee performance and provides development opportunities

* Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement

* Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer

* Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team.

* Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps.

* Conducts and participates in team meetings as an influential leader.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience

* Strong communication skills - verbal and written

* Strong computer skills, including Microsoft applications, web-based applications, and CMMS software

Desirable KSAs:

* Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building)

* Planner/scheduler experience ideal

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

This opportunity is with a large telecommunications and infrastructure provider supporting major broadband network expansion projects. The role focuses on managing construction-related initiatives that support fiber and coax network builds. As a Construction Project Manager, you will coordinate across planning, permitting, engineering, and field construction teams to ensure projects move from design to activation efficiently.

This role is ideal for a highly organized Project Manager who thrives in complex environments with many moving parts. You will act as the operational “glue” between departments—connecting pre-construction planning, permitting, and field construction teams while managing multiple large-scale projects simultaneously. If you enjoy driving accountability, managing risk, and keeping large infrastructure projects on track, this role offers the opportunity to work on high-impact broadband expansion initiatives while gaining deeper exposure to telecom construction and headend engineering operations.

Required Skills & Experience

• Strong project management experience overseeing large or complex projects
• Ability to manage multiple projects simultaneously (typically 6–8 large programs)
• Experience tracking milestones, timelines, and project deliverables
• Strong reporting and documentation skills
• Advanced organization and time management skills
• Strong verbal and written communication abilities
• Experience facilitating cross-functional project meetings and stakeholder updates
• Ability to manage project risk, resources, and schedule changes
• Proficiency with spreadsheets and reporting tools (including VLOOKUP and data comparison tools)
• Ability to manage large volumes of project tasks and data

Desired Skills & Experience

• Construction project management experience (fiber, telecom, or coax infrastructure preferred)
• Experience coordinating construction, permitting, and engineering teams
• Financial tracking or budget management experience
• Experience with project tracking platforms
• Data analytics or reporting experience
• Experience managing multi-million-dollar projects
• Exposure to telecom headend or network engineering environments

What You Will Be Doing

Tech Breakdown

• 50% Project Management & Coordination
• 30% Reporting, Data Tracking & Program Oversight
• 20% Cross-Functional Communication & Vendor Coordination

Daily Responsibilities

• 40% Project Management and milestone tracking across multiple programs
• 30% Reporting, project tracking, and maintaining data integrity across databases
• 20% Stakeholder coordination with planning, permitting, engineering, and construction teams
• 10% Site walkouts, vendor coordination, and field collaboration

Key Responsibilities

• Support OSP design and engineering teams by tracking production, milestones, and project status
• Manage 6–8 large infrastructure projects simultaneously from planning through activation
• Maintain detailed project plans, milestone schedules, and action item registers
• Facilitate weekly cross-functional project meetings for construction progress and activations
• Coordinate activities between planning, permitting, construction, and engineering teams
• Track project budgets, risks, and schedule changes using formal project management processes
• Maintain data integrity across multiple databases and reporting systems
• Perform data mining and generate visual reports for leadership and stakeholders
• Manage vendor coordination and ensure support resources are aligned with project timelines
• Conduct site walkouts with contractors, business partners, and municipal stakeholders
• Continuously learn internal systems, reporting tools, and project workflows while recommending improvements

Are you a highly experienced Plant Manager ready to lead operations in a fast-paced, high-volume manufacturing environment? We are seeking a strategic and results-driven leader to drive operational excellence, champion continuous improvement, and ensure top-tier product quality and safety across our facility.

The Role

As the Plant Manager, you will be a key leader in our facility, responsible for the efficient, safe, and quality-focused execution of the entire production process. You will leverage your strong leadership skills and deep manufacturing knowledge to refine processes, strategically manage resources, and develop a high-performing team.

Key Leadership Responsibilities

Your focus will be on driving performance and strategic management across these critical areas:

• Production & Quality Assurance: Ensure top-notch product quality, starting with the verification that the "first piece off" meets all specifications. Continuously improve quality and performance through rigorous training, enforcement of work instructions, and process control refinements.
• Operational Planning & Performance: Clearly communicate and establish daily production goals for machine crews and supervisors, consistently reviewing performance to ensure clear expectations are met.
• Continuous Improvement (CI): Lead and champion all process improvement initiatives, driving cleaning, organization (5S principles), and efficiency throughout the workspace.
• Team & Labor Management: Directly manage and hold accountable all employees, including both union employees and supervisors. Responsibilities include reviewing labor, managing attendance, and approving time off.
• Resource & Inventory Strategy: Responsible for maintaining and driving optimal inventory levels through coordination with scheduling and purchasing teams.

Core Duties & Expectations

• Actively enforce all company safety policies and serve as an active member on the safety committee.
• Ensure all production, quality, and safety documentation and paperwork are spot-on and completed correctly.
• Exhibit effective troubleshooting skills and a strong sense of urgency in resolving issues.
• Ensure familiarity with Company GMPs (Good Manufacturing Practices) and train others accordingly.
• Gain extensive knowledge of advanced machinery such as Gopfert, Bobst, Martin, Bahmuller, Post, and Pacific.
• Commit to continuous development by spending time with upper management to deepen expertise in machine knowledge, union contract management, HR issues, pre-press, and die-cutting.

Required Qualifications and Experience

• Experience: 5 to 7 years of progressive manufacturing management experience.
• Leadership Track Record: Proven experience managing at least 30 employees, including temporary workers and supervisors.
• Environment: Experience and preference for working in a unionized manufacturing setting.
• ERP Proficiency: Working knowledge of Enterprise Resource Planning (ERP) systems (e.g., AS400, HRMS, SAP, Amtech, Advancewear, Kiwi) is required.
• Attributes: Must be self-motivated, a self-starter, goal-driven, and possess strong organizational skills and a strong sense of urgency.
• Communication: Excellent interpersonal and communication skills, required for daily contact with planners, managers, and plant personnel. Bilingual proficiency is preferred.
• Logistics: Must be able to work in a fast-paced environment, manage multiple production lines, and work overtime as needed.

McLean Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time, Mon-Fri, 7am-5pm, Weekends as needed.

Pay & Benefits:

• $85k-110k (based on experience)
• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Work Location: In person

Operations & Tenant Relations

• Maintenance Coordination: Oversee the lifecycle of service requests from initial submission through to resolution and final tenant satisfaction check.
• Occupant Communications: Act as a primary liaison for tenants, delivering timely updates and managing correspondence regarding building news or issues.
• Digital Records Management: Ensure the integrity of company databases by accurately inputting and updating tenant profiles and account information.

Vendor & Contract Management

• Contract Administration: Facilitate the bidding process, secure necessary approvals, and manage vendor agreements from execution to project closeout.
• Compliance Tracking: Proactively collect, monitor, and renew Certificates of Insurance (COIs) to ensure all contractors meet risk management standards.
• Inventory & Procurement: Audit office and building supplies, handle purchasing, distribute materials, and verify invoice accuracy for reconciliation.

Risk Management & Field Support

• Claims Support: Streamline the insurance process by documenting incidents, monitoring claim progress, and coordinating with adjusters and legal counsel.
• Property Inspections: Perform periodic on-site visits to audit building conditions and verify that systems are functioning at peak efficiency.

Administrative & Team Collaboration

• Office Operations: Direct incoming inquiries, oversee office technology upgrades, and manage the scheduling rotation for on-call technicians.
• Cross-Functional Support: Provide flexible assistance to colleagues to maintain seamless daily operations and meet team goals.

Job Title: Construction Project Manager II

• US CITIZENS ONLY****

Location: Cherry Hill, NJ (Primarily in-office; some flexibility to work from regional offices, with weekly team meetings in Cherry Hill)

Position Overview

The Construction Project Manager II supports the delivery of large-scale infrastructure and construction projects by coordinating cross-functional teams, tracking project milestones, and maintaining project reporting and documentation. This role acts as the central point of coordination between pre-construction, permitting, engineering, and field construction teams to ensure projects are delivered on schedule, within scope, and aligned with organizational objectives.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple complex projects simultaneously while maintaining strong communication with internal teams, external partners, and vendors.

Key Responsibilities

• Manage multiple concurrent infrastructure or construction projects from planning through completion, ensuring milestones, budgets, and timelines are met.
• Assist design and engineering teams with project tracking, reporting, and performance metrics to monitor production and milestone status.
• Develop and maintain detailed project plans, action item trackers, and milestone schedules for all assigned projects.
• Coordinate activities across cross-functional teams including engineering, permitting, construction, and external partners.
• Host regular project status meetings to review progress, risks, and deliverables for active construction projects.
• Maintain communication with vendors and service providers to coordinate resources, materials, and project support.
• Track project data and maintain accuracy across internal systems and reporting tools.
• Perform data analysis and reporting to provide insights and updates to stakeholders.
• Use structured project management processes to manage risks, budgets, scope changes, and resource allocation.
• Maintain program trackers and project management systems used to monitor large construction programs.
• Conduct site visits and walkouts when required to coordinate with partners, municipalities, and field teams.
• Support collaboration between planning, design, and construction teams to ensure project readiness and successful execution.

Required Qualifications

• Previous experience managing or supporting construction or infrastructure projects.
• Strong project management and organizational skills with the ability to manage multiple large projects simultaneously.
• Experience tracking project milestones and reporting progress to stakeholders.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate documentation.
• Ability to work cross-functionally with engineering, construction, and operational teams.
• Ability to analyze project data and generate reports.

Preferred Qualifications

• Experience with fiber, coax, telecommunications, or infrastructure construction projects.
• Experience managing complex or multi-million-dollar projects.
• Familiarity with project tracking systems or construction management tools.
• Experience performing data analysis and reporting.
• Experience supporting engineering or headend infrastructure projects.

Work Environment

• Primarily office-based with regular coordination meetings.
• Ability to manage multiple large programs simultaneously, some consisting of hundreds of individual jobs or work orders.
• Occasional site visits or walkouts may be required.

Case Manager

General Description

The Case Manager is responsible for resource assessment to identify client needs and establish connections/rapport within the community to provide myriad resources and connection to services. Case managers will be responsible for service planning and service plan implementation & coordination, as well as monitoring and follow-up on these services. The case manager is expected to be active in aftercare planning, crisis intervention, and third-party requests.

Tasks & Responsibilities

A. Essential Duties

• General Case Management functions supporting client needs.
• Coordinate daily case management needs assisting clients with securing resources.
• Coordinate/facilitate Third Party records requests.
• Participate in weekly Treatment Team Meetings.
• Discharge & Aftercare planning.
• Facilitate groups at least once per week.
• Maintain weekly communication with client’s social supports.
• Collects and records all information necessary for admission and extended stay review.
• Obtain all applicable consents, financial agreements, and ROI’s.
• Relationship building with all clients in residential services.
• Providing AMA follow-up phone calls
• Actively blocking AMA’s; and outreaching all clients who AMA with follow-up phone calls
• Collaborate with Admissions and Clinical to assist in refer out process.
• Liaise with BHT and Clinical staff to ensure best client outcomes and communication of client needs.
• On-Call/After-Hours Phone coverage and availability, as needed
• Maintain communication with all alumni members

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

• Create Meaningful Connections: Demonstrates ability to function effectively as a part of a team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Crisis Intervention and De-escalation
• Conflict Management
• Organization Skills

Key Performance Indicators

• Documentation of case management services within 48 hours.
• Aftercare Planning coordinated, completed, and documented for every client.
• 85% of clients successfully connected to identified aftercare providers.
• Completion of at least two case management services for each client in treatment.
• At least one weekly phone call to each client’s support person.

Job Specific Competencies

• Direct Clinical Services
• 3rd Party Management
• Aftercare/Discharge Planning
• Documentation & Charting
• Service Planning & Execution

Performance Standards & Measurement

• Compliance with essential and incidental duties
• Compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computers, telephones, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request clinical employees to give us at least 30 days of resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• Associate degree or college coursework related to this position is required.
• Bachelor’s Degree is preferred.

Experience:

• 2-4 years’ experience working in a Behavioral Healthcare Facility.
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.

FlexCare is seeking an experienced Cardiovascular Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Camden, NJ. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2425.44 / Week

Profession: RN

Requirements: BLS;ACLS

Desired Start Date: 2026-02-02

Facility Type: Acute Care Facility

Assignment Type: Travel

Estimated Pay Package: $2425.44

Why Clinicians Choose FlexCare

Less hassle, more control: one recruiter, transparent pay, and concierge-level support that anticipates your needs. Start faster, stay supported, and keep working where and the way you want. That's why 300,000+ clinicians choose FlexCare.

Benefits Of Working With Us

• Single Point of Contact for All You Need
• Priority job access
• Peace of mind with first offer = best offer guarantee
• Clinical Support
• Extra ways to earn through bonuses

FlexCare's robust benefits package for all travel assignments includes:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account and Dependent Care Flexible Spending Account
• 401k with employer matching

About FlexCare:

FlexCare is an award-winning nationwide leader in travel nursing, allied health, and therapy talent management solutions for top healthcare facilities throughout the U.S.

Since 2006, FlexCare has been committed to helping address critical personnel needs in healthcare, ensuring facilities have access to the best clinical talent to meet patient needs while unlocking career opportunities for travel clinicians and supporting them to provide the highest level of patient care possible.

For clinicians, we open doors to rewarding travel assignments with top facilities nationwide, backed by dedicated support every step of the way. For healthcare facilities, we provide access to exceptional talent when and where they need it most.

We are more than a staffing agency – we're a trusted healthcare partner who builds meaningful relationships to improve lives, advance careers, and set the standard for excellence in healthcare talent management.

What Makes FlexCare Different:

• Single Point of Contact for All You Need:  Our clinicians always have a dedicated recruiter who handles everything, saving them time, reducing their stress, and building lasting relationships​.
• Fast-Track to Travel Platform: Our platform offers our clinicians an all-in-one hub for finding assignments, managing credentials, and streamlining their travel careers.
• ​Pay Package Peace of Mind​: We present our clinicians with the best offer, up front. Eliminating the back-and-forth and uncertainty, and ultimately placing them into an assignment, faster.​
• Award-Winning Team That Goes Above & Beyond: Our clinicians have an entire team of healthcare experts, ranked top in the industry, to support their success, from payroll to clinical support to compliance.​

FlexCare pushes beyond healthcare staffing through our high-touch, high-results approach. We’re leaders in healthcare talent management who focus on what matters most - matching the right clinicians with the right facilities to deliver quality patient care.

FlexCare's robust benefits package for all travel assignments includes:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account and Dependent Care Flexible Spending Account
• 401k with employer matching

Position: Engineering Manager

Location: Camden County, NJ

Position Summary

The Engineering Manager is responsible for leading a team of engineers and technical personnel who support the ongoing performance, reliability, and continuous improvement of existing manufacturing operations. This role ensures that production systems, processes, and products operate efficiently while driving initiatives related to cost reduction, product performance improvements, and operational excellence.

• The manager will serve as the primary engineering liaison to production, collaborating closely with operations, quality, supply chain, and product development teams to resolve technical challenges and implement process improvements. This is a hands-on leadership role suited for an individual who thrives in a fast-paced manufacturing environment and is passionate about improving processes, quality, and product performance.

Key Responsibilities

Team Leadership

• Lead, mentor, and develop a team of engineers and technical staff responsible for supporting existing manufacturing operations.
• Foster collaboration between engineering, operations, and quality teams to drive operational excellence initiatives.
• Establish clear priorities and ensure engineering resources are effectively aligned with production needs.

Manufacturing & Production Support

• Serve as the primary engineering point-of-contact for manufacturing operations.
• Provide technical guidance and troubleshooting support to maximize production uptime and efficiency.
• Maintain accurate engineering definitions including bills of materials (BOMs), standard operating procedures (SOPs), drawings, and process specifications.
• Lead engineering projects focused on product performance improvements, cost reduction, and reliability enhancements.

Quality & Root Cause Analysis

• Partner with the Quality team to investigate production or field failures.
• Lead root cause analysis and implement corrective and preventive actions.
• Support quality initiatives aimed at improving product reliability and manufacturing consistency.

Engineering Change Management

• Manage and oversee the Engineering Change Order (ECO) process from initiation through implementation.
• Ensure engineering and quality documentation remains accurate and up to date.
• Coordinate cross-functional communication during product or process changes.

Process Improvement & Lean Initiatives

• Drive continuous improvement initiatives using Lean manufacturing and statistical problem-solving methodologies.
• Identify opportunities to improve assembly processes, reduce waste, and optimize workflow.
• Support preventative maintenance initiatives and long-term equipment reliability.

Cross-Functional Collaboration

• Work closely with R&D, operations, supply chain, and customer support teams to support product lifecycle management.
• Assist supply chain teams with evaluation of alternate components or suppliers to mitigate supply risks.
• Ensure alignment between engineering initiatives and broader operational goals.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Electrical Engineering, or a related technical discipline.
• 10 years of engineering experience within a manufacturing environment.
• Minimum of 5 years of leadership or management experience.
• Experience supporting manufacturing operations in a sustaining or production engineering capacity.
• Strong knowledge of Lean manufacturing principles and structured problem-solving methods.
• Experience with 3D CAD tools such as SolidWorks and the ability to interpret technical drawings.
• Familiarity with Engineering Change Orders (ECO) or Engineering Change Notices (ECN).
• Excellent leadership, communication, and organizational skills.
• Strong mechanical aptitude and the ability to solve complex technical issues in a fast-paced environment.

Director of Patient Financial Services (PFS)

Hybrid Role – 3 Days Remote / 2 Days On‑Site Across Two Facilities

Position Overview

The Director of Patient Financial Services (PFS) provides strategic and operational leadership for all revenue cycle functions related to Accounts Receivable (AR) management, billing, and customer service across two facilities. This role oversees approximately 60 team members, including AR billing supervisors, customer service leaders, and frontline staff. The Director ensures high‑quality performance, compliance, and financial outcomes within an Epic‑based environment while fostering a culture of accountability, service excellence, and continuous improvement.

Key Responsibilities

Leadership & Strategy

• Provide vision, direction, and hands‑on leadership for AR billing, customer service, and related PFS operations across two locations.
• Lead, mentor, and develop a team of ~60 employees, including supervisors and team leads.
• Establish performance standards, KPIs, and operational goals aligned with organizational revenue cycle strategy.
• Drive a culture of collaboration, transparency, and service excellence.

Operational Management

• Oversee end‑to‑end AR workflows, including billing, follow‑up, denials, appeals, and customer service interactions.
• Ensure timely, accurate, and compliant billing practices in accordance with federal, state, and payer regulations.
• Monitor AR aging, cash collections, denial trends, and customer service metrics; implement corrective action plans as needed.
• Partner with IT and Epic analysts to optimize system workflows, templates, and reporting tools.

Cross‑Functional Collaboration

• Work closely with clinical, financial, and administrative leaders to resolve revenue cycle barriers and improve patient experience.
• Serve as a key liaison between PFS, Compliance, Finance, and Patient Access teams.
• Participate in organizational committees and initiatives related to revenue integrity and operational excellence.

Process Improvement & Compliance

• Identify opportunities to streamline processes, reduce waste, and enhance productivity.
• Ensure adherence to all regulatory requirements, payer guidelines, and internal policies.
• Lead or support audits, root‑cause analyses, and corrective action initiatives.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Finance, or related field (Master’s preferred).
• 7+ years of progressive revenue cycle or PFS leadership experience, including multi‑site or large‑team oversight.
• Strong expertise in AR management, billing operations, and customer service within a healthcare setting.
• Demonstrated experience working in an Epic environment; certification or proficiency strongly preferred.
• Proven ability to lead large teams, manage change, and drive measurable performance improvements.
• Excellent communication, analytical, and problem‑solving skills.

Work Environment

• Hybrid schedule: 3 days work‑from‑home, 2 days on‑site across two facilities.
• Occasional travel between facilities required.
• Fast‑paced, metrics‑driven environment with high expectations for accuracy, service, and accountability.