Information Technology And Management Jobs in Dover Delaware Remote
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Company : Highmark Inc.
Job Description : JOB SUMMARY This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards.
The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service.
Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions.
Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done.
Become a part of our caring community and help us put health first The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized.
Become a part of our caring community and help us put health first The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized at the Initial and Appeals/Disputes level.
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Date Posted:
2026-02-27Country:
United States of AmericaLocation:
US-AZ-TUCSON-M10 ~ 3360 E Hemisphere Loop ~ BLDG M10Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required after day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications. This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.
The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines.
This position is an onsite role, located in Tucson, AZ.
What You Will Do:
- Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements.
- Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions.
- Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts.
- Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies.
- Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.
Qualifications You Must Have:
- Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:
- Experience with proactive and reactive component obsolescence management methodologies.
- Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues.
- Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process.
- Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs.
- Experience with BOM (Bill of Material) development and management for developmental and production programs.
- Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions.
Qualifications We Prefer:
- Master’s Degree in Electrical Engineering or other related science or engineering discipline
- Ability to navigate multiple complex processes and tools.
- Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field.
- Ability to read and interpret engineering drawings and hierarchy definition.
- Knowledge of component failure modes by commodity
- Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs
- Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications
- Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces
- Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.
- Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations.
- Outstanding organizational, presentation and technical skills.
- Ability to multi-task and appropriately prioritize responsibilities.
- Willingness to support occasional travel.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
This position offers relocation based on candidate eligibility.
Learn More & Apply Now!
This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
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Remote working/work at home options are available for this role.
- Fully Remote 3 Months Contract Equipment will be provided to candidates
- local candidates only.
Work hours: 8 – 4:30 PM PST Responsibilities: Assist in the administration of HR systems and programs.
Recommend strategies for implementing new systems.
Provide input into development and modification of HR department workflows and systems.
Support end users throughout the enterprise for HR systems including HRIS, LMS, ATS, Time & Attendance, and Document Management.
Maintain daily operations and monitor all HR systems to ensure processes are functioning properly and timely.
Collaborate with HR Systems team, IT, and Campus HRIT to support and leverage HR system solutions.
Design and deliver reporting solutions, including system interfaces, ad hoc reporting, scheduled reports, and dashboards.
Work closely with end users and SMEs to ensure data integrity and optimization within the LMS.
Manage projects, system integrations, and upgrades.
Assist with running reports, creating/maintaining spreadsheets to measure department metrics, and creating PowerPoint presentations for training.
Requirements: Bachelor’s Degree in Human Resources Management, Business Administration, or related field.
5 years experience in Human Resources, HRIS, or an equivalent field can substitute for the Bachelor’s degree.
Required Skills: Proficient in MS Office, Outlook, HRMS, and LMS Systems.
Highly proficient verbal and written communication skills.
Capable of communicating with all levels.
Critical thinking, analytical, and creative skills.
Preferred Skills: Experience with Workday, Health Stream, Cornerstone, Kronos, or Document Management Systems.
Experience in a hospital setting.
HR Certification preferred.
Remote working/work at home options are available for this role.
At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
This role ensures that Care Management services are delivered in alignment with DHCS requirements, managed care plan contracts, and organizational standards.
The Supervisor provides clinical-adjacent and operational guidance, supports staff in managing complex cases, monitors quality and compliance, and promotes best practices in engagement, care coordination, documentation, and outcomes.
Key Responsibilities Staff Supervision & Development Supervise, coach, and support Care Managers to ensure high-quality, person-centered service delivery.
Provide onboarding, training, and ongoing professional development related to Care Management program requirements, workflows, documentation standards, and engagement strategies.
Conduct regular individual supervision, team meetings, and case conferences to review member progress, address barriers, and support complex case management.
Complete 90-day, annual, and corrective performance evaluations; address performance concerns through coaching and performance improvement plans as needed.
Review and approve staff timecards, paid time off requests, and schedules in alignment with program needs.
Promote staff safety, and retention in a field-based, high-acuity work environment.
Program Oversight & Quality Assurance Ensure Care Managers are meeting DHCS and managed care plan requirements related to outreach, engagement, assessments, care planning, service coordination, and follow-up.
Monitor caseloads, acuity levels, and workload distribution to ensure timely and appropriate service delivery.
Review documentation for accuracy, timeliness, and compliance, including assessments, care plans, case notes, and service logs.
Track and support compliance with required engagement, visit, and contact frequency benchmarks.
Identify trends, gaps, or barriers in service delivery and collaborate with leadership to implement quality improvement strategies.
Care Coordination & Member Support (Escalated / Complex Cases) Provide guidance and consultation on high-acuity, complex, or high-risk member cases, including those involving homelessness, behavioral health needs, medical complexity, or system fragmentation.
Support Care Managers in crisis response, safety planning, hospital discharge coordination, and transitions of care.
Assist with problem-solving related to member engagement challenges, missed appointments, or difficulty accessing services.
Model best practices in motivational interviewing, trauma-informed care, and culturally responsive service delivery.
Collaboration & Stakeholder Engagement Serve as a liaison between Care Managers, internal departments, managed care plans, healthcare providers, behavioral health partners, housing providers, and community-based organizations.
Participate in interdisciplinary meetings, case reviews, and partner coordination meetings as needed.
Support communication and coordination with health plans to address member needs, referrals, and program expectations.
Data, Reporting & Compliance Support accurate data tracking and reporting related to caseloads, engagement, outcomes, and service delivery.
Ensure staff adherence to confidentiality, HIPAA, and organizational policies and procedures.
Assist with audits, chart reviews, and monitoring activities conducted by internal teams or external entities.
Qualifications Required Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, Sociology, Gerontology, or a related field.
Minimum of two (2) years of experience working with underserved populations, including individuals with complex medical, behavioral health, housing instability, or social needs.
At least two (2) years of supervisory or lead experience in care coordination, case management, social services, or a related field.
Experience working in community-based, field-oriented programs and collaborating with multidisciplinary teams.
Knowledge of Medi-Cal, safety-net healthcare systems, and social service navigation.
Preferred Master’s degree in a related field.
Experience supervising care management or similar Medicare/DSNP or Medi-Cal managed care programs.
Bilingual and bicultural skills reflective of the communities served.
Skills & Competencies Strong leadership, coaching, and team development skills.
Ability to support staff working with high-acuity and complex member needs.
Knowledge of community resources, housing systems, behavioral health services, and care coordination best practices.
Excellent written and verbal communication skills.
Strong organizational skills and ability to manage competing priorities.
Proficiency with electronic health records, data systems, and mobile work tools.
Work Environment Hybrid role with a combination of remote work, field-based activities, and in-person meetings.
May include occasional joint field visits or community-based meetings to support staff and program needs.
Reliable transportation required including proof of required California auto liability insurance meeting state minimum limits.
Must be able to perform essential job functions such as lifting 5-10 pounds.
Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
