Information Technology And Management Jobs in Dover, DE

145 positions found

Physician / Administration / Delaware / Permanent / Medical Director, Medical Management
✦ New
Salary not disclosed

Company : Highmark Inc.

Job Description : JOB SUMMARY This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards.

The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service.

permanent
Physician / Pain Management / Delaware / Permanent / Field Medical Director, Pain Management
✦ New
🏢 Evolent
Salary not disclosed
Kent County, Delaware 1 day ago

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions.

Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done.

permanent
Physician / Administration / Delaware / Permanent / Medical Director - IP Claims Management
✦ New
🏢 Humana
Salary not disclosed
Kent County, Delaware 1 day ago

Become a part of our caring community and help us put health first The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized.

permanent
Physician / Administration / Delaware / Permanent / Medical Director - OP Claims Mgmt
✦ New
🏢 Humana
Salary not disclosed
Kent County, Delaware 1 day ago

Become a part of our caring community and help us put health first The Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized at the Initial and Appeals/Disputes level.

permanent
Senior Knowledge Leader - VA Federal Consulting/Oracle Health
✦ New
$250 +
Dover, DE 1 day ago
Job Description

We are looking for an experienced solution consultant to help design, configure, activate and support the education, knowledge sharing, and product release communications for our internal solution consultants that support the Oracle Health Millennium solutions across Federal agencies, including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service. The Federal Consulting team is a group of hard‑working, knowledgeable, passionate members who want to shape the electronic health records systems for active‑duty service men and women, their beneficiaries, our Nation’s Veterans, American Indians, and Alaska Natives.


A Sr. Knowledge Leader is an experienced solution consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to multiple solutions and the consultants that are supporting the program. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. As a member of the Consulting organization, you are responsible for ensuring that quality solution learning content is delivered in a timely manner, at budget, and to our customer's satisfaction. This involves working closely with the Learning Instructors to understand and manage the customer's expectations.


Responsibilities

  • Provide domain, implementation approach, and workflow design expertise
  • Author and develop associate‑facing content leveraging technical and methodology documentation
  • Educate associates to appropriately leverage methodology and standard recommendations
  • Consult with cross‑functional internal stakeholders to identify priorities for standard content enhancements, process improvements, methodology updates, and resulting client impacts
  • May be asked to monitor and/or manage issues logged via problem management process
  • Execute process improvement strategies

Basic Qualifications

  • 5-7 years of overall experience in relevant functional or technical roles including knowledge and experience with the Oracle Health EHR Millennium product(s). Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus.
  • Ability to communicate effectively and build rapport with team members and other internal stakeholders.
  • At least 2 years healthcare information technology (HCIT) consulting, HCIT support and/or other client‑facing or information technology (IT) solution work experience
  • Knowledge and experience with building and configuration of EHR product which is leveraged in training, content creation and support of client and team
  • Experience in Behavioral Health, Women's Health, Radiology, and/or Perioperative is strongly preferred
  • Experience in relevant functional and technical roles including knowledge and experience with the Oracle Health EHR Millennium product(s) is required to be considered for this role

Expectations

  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned

Benefits & Compensation

Disclaimer: Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.


Range and benefit information provided in this posting are specific to the stated locations only:


US: Hiring Range in USD from: $71,200 to $158,200 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.



  • 1. Medical, dental, and vision insurance, including expert medical opinion
  • 2. Short term disability and long term disability
  • 3. Life insurance and AD&D
  • 4. Supplemental life insurance (Employee/Spouse/Child)
  • 5. Health care and dependent care Flexible Spending Accounts
  • 6. Pre‑tax commuter and parking benefits
  • 7. 401(k) Savings and Investment Plan with company match
  • 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 9. 11 paid holidays
  • 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • 11. Paid parental leave
  • 12. Adoption assistance
  • 13. Employee Stock Purchase Plan
  • 14. Financial planning and group legal
  • 15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.


Career Level - IC3


About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.


True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.


We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1-888-404-2494 in the United States.


Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


Request a referral from an Oracle employee.


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Not Specified
Border Patrol Agent (BPA) - Experienced (GL9 / GS11)
Salary not disclosed
Delshire, Delaware 6 days ago

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you're looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year
Locality Pay: Varies by duty location.
Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

  • Big Bend Sector Stations – *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  • Buffalo Sector Stations – Wellesley Island
  • Del Rio Sector Stations – Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  • El Paso Sector Stations – Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  • El Centro Sector Stations – El Centro, Indio, Calexico
  • Grand Forks Sector Stations – Pembina
  • Havre Sector Stations – Havre, Malta, Plentywood, Scobey, Sweetgrass
  • Houlton Sector Stations – Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  • Laredo Sector Stations – Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  • Rio Grande Valley Sector Stations – Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  • San Diego Sector Stations – Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  • Spokane Sector Stations – Colville, Curlew, Metaline Falls, Oroville
  • Swanton Sector Stations – Beecher Falls, Burke, Champlain, Newport, Richford
  • Tucson Sector Stations – *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  • Yuma Sector Stations – Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

  • Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  • Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9:You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

  • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  • Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  • Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

  • Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  • Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  • Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Not Specified
VP, Sales Executive - BFSI
🏢 TTEC
$160,000
Dover, Delaware 3 days ago
Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer experience and bringing humanity to business.

This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.

The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.

Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.

The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.

What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.

Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.

This position is eligible to participate in a sales incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on .
Not Specified
Production Supervisor
✦ New
Salary not disclosed
Dover, DE 1 day ago

Job ID: 517909


Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies.


Job Summary


The night shift supervisor ensures safety while overseeing and maintaining the organization’s plant hourly personnel. This role collaborates with site Management and supports them in all employee related efforts. The shift supervisor is responsible for shift productivity. They assist with training, various compliance matters, discipline, employee engagement and retention efforts. They consistently demonstrate, promote, and display behaviors aligned to our Core Values.


Job Location


The position is an on-site role located at our Dover, DE facility.


Job Responsibilities


  • Ensure all safety guidelines are followed (i.e., PPE, plant cleanliness, clear work areas, etc.)
  • Effective Shift Hand-off.
  • Coordinates with Product Lead and extrusion lead to ensure production schedule is followed.
  • Responsible for their shift production metrics; (scrap, pounds, feet)
  • Ensure all quality and packaging standards are met.
  • Ensures proper training of shift personnel.
  • Effectively manages plant hourly personnel lunch breaks.
  • Completes all required paperwork.
  • Effectively ensuring all personnel are performing all job duties assigned.
  • Holds people accountable and coaches’ employees using.
  • Tell, teach, show, and hold method.
  • Setting clear expectations.
  • Performs any disciplinary/coaching items.
  • Ability to manage PTO requests to ensure proper team coverage.
  • Completes and processes time- off requests and timesheets for payroll timely.


Job Requirements


  • 4 plus years supervisory experience with demonstrated progressive responsibility.
  • 4-year degree or equivalent experience.
  • 5s, 6-sigma, and/or continuous improvement experience a plus.
  • Experience working in a manufacturing/Distribution organization is preferred.
  • Professional and personable. Great communicator both written and spoken.
  • Proficient computer skills, with Microsoft office experience as a plus.
  • Comfortable rolling up sleeves to learn and coach.


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability


CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Not Specified
Laboratory Assistant
Salary not disclosed
Dover, DE 2 days ago

Lab Assistant – Dover, DE

Contract: 3 months, contract-to-hire

Pay Rate: $24–$26/hr. DOE

Must-Have Skills: LC-MS, GC-MS, and sample preparation


Job Description Summary

The Instrument Readiness Specialist provides operational and technical support for LC-MS, HPLC, and GC-MS laboratories at Customer facilities in Delaware. This role includes routine instrument operation, sample preparation support, preventive maintenance, performance monitoring, and compliant documentation following Customer SOPs, validated methods, and regulatory requirements.

The position requires strong attention to detail, the ability to work independently in a laboratory environment, and effective collaboration with Customer scientists and project stakeholders to ensure reliable analytical operations.


Job Responsibilities

  • Provide hands-on operational support for LC-MS, HPLC, and GC-MS instrumentation at Customer facilities, including the DuPont Experimental Station (Wilmington, DE) and New Castle, DE, following SOPs, validated methods, and compliance requirements.
  • Perform routine operation of analytical systems: instrument startup/shutdown, method loading, sequence/sample queue setup, data acquisition, and basic system checks.
  • Support sample preparation activities: dilution, extraction, filtration, derivatization (as applicable), reagent preparation, consumable selection, and proper sample labeling per Customer-approved procedures.
  • Monitor and assess instrument performance: chromatographic stability, pressure/flow profiles, vacuum system performance, detector response, ion source condition, mass accuracy, and column integrity; promptly communicate deviations or abnormal trends.
  • Conduct routine preventive maintenance and system upkeep: solvent/mobile phase preparation, degassing, tubing/fitting inspection, leak checks, column flushing, injector/ion source cleaning, vacuum pump monitoring, tuning verification, and routine calibration per manufacturer and Customer requirements.
  • Support day-to-day lab operations: equipment readiness, workflow coordination, and effective communication with project leads and local stakeholders.
  • Comply with all site-specific safety, laboratory access, emergency response, and environmental health requirements; participate in required safety, EHS, and instrumentation training programs.
  • Maintain accurate documentation of instrument usage, maintenance activities, experimental observations, deviations, and corrective actions per Customer practices and data integrity standards.
  • Prepare analytical summaries, instrument performance logs, and status updates as requested.
  • Ensure proper archiving of raw data, chromatographic results, mass spectral files, electronic logs, and supporting documentation within Customer systems.
  • Document and escalate deviations, nonconformances, or unexpected findings promptly; support quality assurance, audit readiness, and inspection activities as requested.

Note: Management reserves the right to assign or reassign duties at any time.


Critical Skills

  • Working knowledge of LC-MS, HPLC, and GC-MS instrumentation and laboratory workflows
  • Ability to operate analytical instruments according to SOPs, validated methods, and compliance requirements
  • Strong attention to detail and commitment to data integrity
  • Ability to monitor instrument performance, identify deviations, and escalate issues
  • Hands-on experience with routine instrument maintenance, troubleshooting, and preventive care
  • Strong organizational and time-management skills in a fast-paced laboratory environment
  • Ability to follow instructions and adhere to established procedures
  • Effective communication and collaboration with scientists, vendors, and site stakeholders
  • Ability to work independently while supporting team objectives


Basic Qualifications

One of the following education and experience combinations:

  • Bachelor’s degree in chemistry, biology, biochemistry, or related discipline + 3+ years of relevant lab experience supporting analytical instrumentation
  • Associate’s degree in a scientific/technical discipline + 5+ years of hands-on experience supporting LC-MS, HPLC, or GC-MS systems
  • High School diploma or GED + 7+ years of directly related laboratory experience in an analytical environment

Additional Requirements:

  • Basic proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)


Preferred Qualifications

  • 5+ years supporting LC-MS, HPLC, and/or GC-MS in industrial, academic, or regulated labs
  • Master’s degree in chemistry, analytical science, or related discipline
  • Experience in SOP-driven or regulated labs (GLP, GMP, or similar)
  • Familiarity with analytical data systems, ELNs, and data archiving
  • Demonstrated ability to support audits, inspections, or QA activities


Working Environment

  • Work in laboratory and controlled environments requiring PPE (lab coat, safety glasses, etc.)
  • Fast-paced environment with high job completion demands
  • Stationary work >25% of the time; occasional movement between labs, corridors, adjoining rooms, and buildings
  • Frequent bending, squatting, stretching, and reaching for instrument operation
  • Occasionally lift/move up to 25 pounds (potential up to 50 pounds)
  • Vision requirements: close-range observation, color vision, peripheral vision, depth perception, ability to adjust focus
  • Occasional use of computers and office machinery
  • May handle hazardous waste per regulations
  • Exposure to lab hazards: extreme temperatures, biological materials, hazardous chemicals
  • May require medical clearance, respiratory protection training, and respirator fit testing
Not Specified
Human Resources Generalist
✦ New
Salary not disclosed
Dover 1 day ago
Description Since 1960, Benchmark has been connecting people and potential.

We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential.

This mission extends to our employees, who bring our mission to life each day.

We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees.

We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.

We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more.

View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.

Benchmark is looking for an on-site Human Resources (HR) Generalist for our Dover, DE office.

This full-time position requires a positive person who demonstrates strong leadership skills, and the ability to multitask multiple responsibilities at once.

Benefits: Competitive base salary Incentive Bonus Health, vision and dental insurance 401k plan with company match Tuition reimbursement Paid Time Off and Sick Time Pay Flexible Spending Accounts (FSA) Advancement opportunities Profit Sharing Employee Discount Program Requirements: Conduct Interviews and makes employment decisions or recommendations to hiring manager based on the results of the interview Conduct all needed background checks and completes new hire paperwork.

Makes final hiring decision or recommendation to hiring manger based on the results of the background check(s) Conduct new employee orientation and other trainings as assigned Maintain employee files Ensure trainings are completed per DDDS regulations and Benchmark policies.

Input Individual Specific Training Checklist, Hub trainings and any other training into Provide for reports.

Assist in completing investigations related to employment issues Reviews, tracks, and documents compliance with mandatory and non-mandatory training.

This may include safety training, anti-harassment training, and professional licensure.

Provide on-boarding management.

Ensure compliance to all HR regulations and responsibilities.

Ability to multi-task and adapt in fast-past environment.

Have strong decision-making skills.

For a full and complete list, please contact HR.

Qualifications: Bachelor's degree in human resources or related field is preferred Human Service background preferred At least 2 years of experience working in HR Basic understanding of labor law HRIS experience preferred Interested candidates can apply online at Human Services is an EOE/AAP Employer.

Veterans, women, and individuals with disabilities are encouraged to apply.

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.

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