Information Technology And Management Jobs in Carmel, CA

Job Summary:

Join a growing SBA lending team where your expertise directly supports small business success. As an SBA Loan Processor, you’ll play a key role in guiding SBA loans from application through closing and funding, ensuring a smooth, efficient, and compliant process every step of the way. You’ll collaborate closely with SBA Business Development Officers, Underwriters, and Closing staff, gaining broad exposure across the SBA lifecycle while contributing to timely execution and an exceptional borrower experience. This is an opportunity for a detail‑oriented professional who thrives in a collaborative environment and wants to grow their career while helping entrepreneurs build and expand their businesses.

Key Responsibilities:

The SBA Loan Processor manages SBA loan applications from initial submission through closing and funding, primarily supporting SBA 7(a), Express, and related programs. This role is responsible for collecting, reviewing, and organizing borrower, guarantor, and third‑party documentation, ensuring all files are complete, accurate, and compliant with SBA Standard Operating Procedures (SOP), Bank credit approvals, and internal documentation standards. The SBA Loan Processor maintains well‑organized, audit‑ready loan files that support efficient processing and long‑term servicing.

Serving as a central point of coordination, the SBA Loan Processor acts as a key liaison between borrowers, SBA Business Development Officers, Underwriters, Closing, and internal departments to facilitate timely loan progression. This role tracks loan conditions, outstanding items, and timelines, communicates documentation requirements and next steps clearly and professionally, and partners closely with closing and servicing teams to ensure smooth loan funding and handoff.

A strong focus on compliance and quality is essential. The SBA Loan Processor reviews loan files for SBA eligibility, use of proceeds, ownership structure, and guarantor requirements, verifies the accuracy and completeness of loan documents and disclosures prior to closing, and assists in preparing SBA guaranty packages to support SBA purchase, servicing, and secondary market requirements. This role also supports internal audits, loan reviews, and regulatory examinations related to SBA lending.

From a systems and reporting perspective, the SBA Loan Processor inputs and maintains accurate loan data within the Loan Origination System (LOS) and related platforms, monitors loan pipeline reports, and provides status updates to management as requested. Additionally, the role identifies recurring documentation challenges or process gaps and recommends opportunities for efficiency and continuous improvement, contributing to the ongoing growth and success of the SBA lending platform.

Qualifications:

• Strong documentation and file management skills
• Experience working in a regulated banking environment.
• Minimum 2–4 years of loan processing experience, preferably in SBA or commercial lending.
• Working knowledge of SBA loan documentation and general SBA SOP requirements.
• Strong organizational and time‑management skills.
• High attention to detail and accuracy.
• Excellent written and verbal communication
• Ability to manage multiple loans simultaneously and meet deadlines
• Collaborative, service‑oriented mindset
• Comfort working with loan origination and document management systems
• Commitment to compliance, quality, and operational discipline

The ideal candidate will bring direct experience processing SBA 7(a) loans within a community or regional banking environment, along with a strong understanding of SBA loan closing and post‑closing requirements. This role requires prior experience working in a regulated banking environment, with the ability to navigate compliance standards, documentation requirements, and internal controls while supporting a high‑quality borrower experience.

Established in 1977, Monterey County Bank (MCB) is the longest-standing independent bank headquartered in Monterey County, California. From the beginning, MCB has been dedicated to supporting the regional economy through tailored small business and commercial banking services.

Over the years, the Bank has grown steadily, maintaining a strong presence in Monterey, Carmel, Pacific Grove, Salinas, and greater Monterey County. In late 2024, MCB launched a comprehensive modernization initiative—introducing new leadership and investing in advanced technology to enhance customer service and expand its capabilities. This transformation marks a new chapter in the Bank’s history, building on decades of experience while embracing innovation to better serve the community.

As required by state-specific laws, we must include the salary range for this role when hiring residents in applicable locations. The annualized salary range for this position is $71,000 to $82,000. (This role is an non-exempt hourly position). Compensation within this range may vary based on factors such as geographic location, candidate experience, and skills.

MCB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

Company Description

Vanguard Cleaning Systems® was established in 1984 and has grown into a leading organization comprising over 2,000 independently owned and operated franchised commercial cleaning businesses. Supported by a network of 50+ independent Area Franchise offices, Vanguard services over 15,000 businesses, healthcare companies, educational institutions, and non-profit organizations across North America. Consistently ranked among the top 50 franchises in Entrepreneur magazine’s Franchise 500 List, the Vanguard brand is recognized for its commitment to quality and professionalism.

Role Description

The Assistant Regional Director at Vanguard Cleaning Systems will play a pivotal role in providing operational and managerial support to Area Franchisees to ensure exceptional service delivery. Responsibilities include prospecting franchise candidates, prospecting cleaning accounts, managing and supporting network operations, developing franchise business owners, fostering client relationships to ensure satisfaction, identifying potential areas for business development, and addressing operational challenges to promote growth and excellence. This is a full-time, remote position based in the Monterey Area, requiring strong leadership and organizational skills.

Qualifications

• Strong communication and relationship management skills to foster successful franchise and client collaborations
• Experience with training, coaching, or mentoring business owners to achieve operational excellence
• Proficiency in problem-solving, strategic thinking, and navigating complex operational challenges
• Experience in customer relationship management and business development
• Time management, organizational, and multitasking skills to handle diverse operational and administrative duties efficiently
• Proven ability to work in a team-oriented, collaborative environment
• Familiarity with the cleaning industry or small franchise businesses is an added advantage
• Bachelor’s degree in business administration, management, or a proven track record of performing at high levels in this industry

The General Manager (GM) is responsible for the overall financial performance, growth, and operational excellence of a dual-business transportation location consisting of charter services and scheduled airport shuttle operations.

Salary Range: $115,000 - $130,000 + Bonus 

This role is a hands-on leadership position with a primary focus on:

• Revenue growth and business development
• Cost control and margin improvement
• Operational execution and service reliability
• Leadership, accountability, and talent development

The General Manager will lead the turnaround of an underperforming location, drive new charter and shuttle revenue, strengthen local market relationships, and ensure operational standards, safety, and customer experience are consistently met.

The General Manager directly manages the Operations Manager and is expected to carry operational responsibilities in situations requiring additional leadership support, including staffing gaps, high-demand periods, or performance deficiencies.

Key Responsibilities

Financial Performance & P&L Ownership

• Own full P&L responsibility for both charter and airport shuttle operations
• Develop and execute short- and long-term plans to improve profitability and cash flow
• Analyze revenue, labor, fleet utilization, and operating costs; implement corrective actions
• Establish and track KPIs related to revenue growth, margin, on-time performance, customer satisfaction, and safety

Business Development & Revenue Growth (Primary Focus)

• Lead local business development efforts to grow charter revenue, including:
• Corporate accounts
• Universities and schools
• Athletic teams
• Tourism, hotels, event venues, and conventions
• Build and maintain strong relationships with:
• Airport authorities and vendors
• Hotels, travel coordinators, and tourism partners
• Corporate and institutional decision-makers
• Identify opportunities to increase shuttle ridership through:
• Schedule optimization
• Local partnerships
• Pricing and promotional strategies (in coordination with corporate)
• Act as the senior local representative of the company in the market

Operational Leadership & Execution

• Provide oversight and accountability for all daily operations across charter and shuttle services
• Directly manage the Operations Manager, ensuring:
• Effective staffing and scheduling
• Fleet readiness and maintenance compliance
• On-time performance and service quality
• Operation Management:
• Staffing and scheduling decisions
• Dispatch support
• on-call leadership presence
• Ensure consistent execution of company policies, procedures, and service standards
• Drive continuous improvement in operational processes, productivity, and reliability

Safety, Compliance & Risk Management

• Maintain full compliance with DOT, airport authority, and local/state regulations
• Champion a strong safety-first culture, including:
• Accident prevention and response
• Drug & alcohol testing compliance
• Safety meetings and training reinforcement
• Ensure fleet safety, cleanliness, and branding standards are met
• Partner with corporate Safety, HR, and Legal teams as required

People Leadership & Culture

• Set clear expectations, goals, and accountability for the Operations Manager and leadership team
• Address employee relations issues in partnership with HR
• Foster a culture of ownership, accountability, customer focus, and continuous improvement

Reporting & Communication

• Ensure accurate and timely reporting of:
• Revenue and KPIs
• Payroll and labor controls
• Safety and compliance documentation
• Communicate regularly with regional and corporate leadership on performance, risks, and opportunities
• Translate corporate strategy into effective local execution

Qualifications & Experience

• Bachelor’s degree in Business, Transportation, Operations, or related field (or equivalent experience)
• 7+ years of progressive leadership experience in transportation, logistics, hospitality, or a service-driven, multi-site environment
• Proven experience with:
• P&L management
• Business development or sales leadership
• Turnaround or underperforming operations
• Strong understanding of:
• DOT and transportation safety regulations
• Labor management and scheduling
• Fleet-based operations
• Demonstrated ability to:
• Lead through change
• Balance strategic growth with hands-on execution
• Build external relationships that drive revenue
• High level of financial acumen and operational discipline
• Proficient with scheduling, reservation, and reporting systems
• Excellent communication, leadership, and decision-making skills

Physical & Other Requirements

• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as required
• Travel

Job Description

The Monterey Plaza Hotel & Spa is a luxury property within the Woodside Hotel Group collection. This 282-room property has four penthouse suites, over 30,000 square feet of meeting space.

We are seeking a Meetings & Events Manager to join our award-winning team. The Meetings & Events Manager is responsible for the management of group business after booking by the Sales department; generally, for groups with more than twenty-one (21) sleeping rooms. They will also respond to telephone and online requests for bookings and service of social events and weddings. These responsibilities include client development to ensure profitable events and functions, repeat and referred business. Accordingly, they upsell menus, suggest décor, floral, spa treatments, entertainment, and other enhancements to achieve their sales and guest satisfaction goals. They are a liaison between the hotel’s business interests, hotel personnel, and the group client. The Meetings & Events Manager represents the Monterey Plaza Hotel & Spa in a manner that enhances the reputation of the hotel within their market segment, the local community, and within the industry.

ESSENTIAL FUNCTIONS

1. Executes their market segment’s business plan utilizing hotel assets. Manages client relations, upsells, and represents the hotel and market segment according to luxury property and Monterey Plaza Hotel & Spa standards.
2. Ensures profitable contracts are implemented on behalf of the hotel by regularly reviewing banquet event order details, attending pre-conference and other planning meetings, addressing required food and beverage contribution. Strategies to achieve or exceed their budgeted market segment goals quarterly. Regularly meets with the Director of Meetings & Events to evaluate client development efforts and strategize how to maximize spend.
3. Maximizes sales and service by guiding clients through the finer details of events planning; suggests appropriate room sets, décor, floral, linens, and audio-visual requirements, and menus, spa experience, and other hotel services. Upsells food and beverage.
4. Responsible for guest relations as it pertains to their market segment, which includes development of both prospective and existing business. Conducts site inspections with a guided tour offering detailed descriptions of services offered for potential and definite business by either a pre-arrangement or walk-in basis.
5. Contacts clients to complete the resume questionnaires, review hotel policies and procedures, and finalize their banquet event order including completing special arrangements such as golf tee times, spouse tours, spa treatments, and restaurant reservations. Ensures client’s deposits are received. Confirms completed rooming lists, special arrangements, amenity requests, and menus and distributes all information as required.
6. Creates, writes, proofs, and distributes banquet contracts, banquet event and change orders, room diagrams, and conference resumes. Processes accurate and timely information throughout the hotel as it pertains to their market accounts, performance results and future business. Ensures all on a need-to-know basis are appropriately informed in a timely manner. Completes all reports in a timely and conscientious manner as required or upon request.
7. Ensures Banquets billing information is relayed to Accounts Receivable in a manner that is both accurate and timely. Gives direction to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding service expectations.
8. Responsible to check banquet room set-ups against banquet event order specifications. Acts as the client liaison with the banquets operational team to ensure functions run smoothly and according to the client’s expectations. Introduces client to the Banquet Captains to ensure the efficiencies of their respective positions are met as it relates to meeting and exceeding the guest’s expectations.
9. Initiates consistent relevant communication with the Banquet Captains, Banquet Sous Chef, the senior Food & Beverage and Rooms management teams in addition to the senior Sales management team with respect to associate performance, client needs, sales efforts, and results.
10. Attends weekly Meetings & Events, Department Head, and Sales & Marketing meetings. Represents the hotel at pre-cons, site visits, trade shows, and other meetings as necessary or as directed.
11. Works cooperatively and in coordination with all other hotel departments and third-parties to deliver exceptional guest service to a luxury property standard.
12. Observes all safety protocols and holds others accountable to hotel and departmental safety standards and procedures.
13. Completes other duties and special projects as assigned.

ADDITIONAL RESPONSIBILTIIES

• Attends post-conference meetings when possible and records client preferences and send thank you notes to the client. Ensures a thank you is emailed along with an evaluation survey.
• Ensures key details have been arranged according to banquet event order specifications and will meet or exceed guest expectations.
• Introduces key guest contacts and meeting planners personally to the operational team responsible for their function. Acts as an on-site liaison for clients.
• Due to the nature of the hospitality industry, they will be required to work a flexible schedule that meets business demands. While the schedule will primarily be Monday through Friday, the schedule may include weekend or holiday shifts.

TRAVEL

This position may travel occasionally for sales blitzes; trade shows or for departmental meetings. Any required travel is primarily local during the business day. Some out-of-area travel may be required and must be pre-approved by the Director of Meetings & Events.

QUALIFICATIONS

• Must have previous or current sales experience and computer experience.
• Long hours sometimes required.
• Good time management skills, the ability to build rapport, upsell, negotiate and close business is critical.
• Working knowledge of Amadeus/Delphi (Salesforce) and MS Office programs, such as Excel, Word, and Outlook is also needed.
• Ability to type a minimum of 50 words per minute, proofreading skills.
• Must be able to communicate with all departments effectively and efficiently.
• Ability to work independently and have good time management skills.
• Ability to work a flexible schedule, including evenings, weekends and holidays, is required.
• Must have high degree of attention to detail, organizational skills, excellent communication skills (both oral and written).
• Strong leadership capabilities and the ability to build client relationships with internal and external customers.
• The position requires a high level of professionalism.

REQUIRED EDUCATION AND EXPERIENCE

High School diploma or GED needed.Two to four-year college undergraduate degree is preferred or the equivalent in work experience. Previous convention services, sales or catering experience is preferred. Hotel experience is strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position operates in varied environments, which may include home office, client offices, various modes of transportation, hotel and conference trade shows, and site visits. They will routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position requires traveling to and from businesses resulting in prolonged sitting in a car, airport or plane, or in an office.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

PAY SCALE

The pay scale for this position is $36.58 per hour and bonus eligible. This is the pay rate for this position that the Hotel reasonably expects to pay.

Monterey Plaza Hotel and Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

Graphic Designer & Marketing Coordinator

Full Time, On-Site in Carmel, CA

We are seeking an organized and detail-oriented Entry-Level Production Graphic Designer and Marketing Coordinator to support our creative and administrative operations. Although this role is hybrid in its duties, it requires on-site presence at our office in downtown Carmel, California. This role is ideal for a recent graduate or early-career designer who is eager to build hands-on experience in production design while also assisting with general office duties and scheduling. The position requires strong organizational skills, a positive attitude, and the ability to manage multiple tasks in a fast-paced environment.

Since 1913, Carmel Realty Company has been a locally owned family business, located in downtown Carmel and has enjoyed an impeccable reputation as the premier luxury brokerage and property management company on the Monterey Peninsula. We have consistently won awards for Best Place to Work, Best Real Estate Company and Best Property Management Company. Carmel Realty and its sister brand, Monterey Coast Realty, are now the largest independent real estate company on the Monterey Peninsula.

Key Responsibilities

Graphic Design & Production Support 50%

• Prepare and update production-ready design files based on existing templates and brand guidelines
• Make basic edits and revisions to layouts, graphics, and text
• Resize and adapt designs for various formats (print, digital, signage, etc.)
• Ensure files are accurate, properly formatted, and ready for production
• Organize and maintain digital design files and assets
• Assist senior designers with day-to-day production tasks as needed

Office & Administrative Support 25%

• Oversee scheduling with contracted photographers and videographers/coordinate timelines between internal teams and external vendors 
• Answer phones, emails, and route inquiries appropriately
• Assist with general office duties such ordering office supplies and helping to maintain a clean, organized office space

Scheduling & Coordination 25%

• Support project scheduling and track deadlines
• Update schedules and production timelines as needed
• Communicate schedule changes clearly to relevant parties
• Assist with basic project tracking and status updates

Qualifications

• Associate’s or Bachelor’s degree in Graphic Design (or equivalent experience)
• Skilled in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Knowledge of print production
• Strong attention to detail and organizational skills
• Ability to follow instructions and work within established brand guidelines
• Comfortable juggling multiple creative and administrative tasks
• Strong communication skills, both written and verbal
• Proficiency with Microsoft Office or Google Workspace

Nice to Have

• Familiarity with print production processes
• Experience with Asana and Dropbox
• Photo editing skills
• Adobe Express
• Real Estate knowledge or experience
• Social Media Management / content creation
• Customer/client service experience in luxury or upscale environments

Personal Attributes

• Reliable, punctual, and professional
• Willingness to learn and take feedback
• Positive attitude and team-oriented mindset
• Ability to manage time effectively and meet deadlines
• Professional demeanor and high service standards

Community Programs Operations Manager

Monterey, CA (In‑Office)

Big Sur Land Trust

Big Sur Land Trust is hiring a Community Programs Operations Manager to strengthen and scale our community-facing programs through strong operations, grant management, and data systems. This role ensures our programs run smoothly, meet funder requirements, and reflect measurable community impact across Monterey County.

• Coordinate program operations, workflows, and calendars
• Manage registration systems, waivers, communications, and evaluation tools
• Support grant deliverables, compliance, documentation, and reporting
• Maintain data systems, dashboards, and standardized tracking processes
• Analyze program data and produce summaries for internal use and funders
• Support cross-departmental projects and improve organizational systems

Required:

• 3+ years of experience (nonprofit, education, youth programs, environmental work, public health, etc.)
• Experience with grants, reporting, and compliance
• Strong organizational and project management skills
• Experience developing or managing data systems
• Proficiency with Microsoft Office
• Strong communication skills
• Commitment to equity, inclusion, and community access

Preferred:

• Bachelor’s degree or equivalent experience
• Experience with land trusts, parks, or environmental nonprofits
• Salesforce/registration platform experience
• Bilingual/multilingual (Spanish preferred)

$83,000–$87,000 DOE

Medical, dental, vision, life insurance

403(b) + HSA contributions

PTO, holidays, sick leave

Professional development opportunities

Email one PDF to :

• Resume + 3 references

• Letter of interest (qualifications + availability)

• 2–3 page writing sample (SOP, grant narrative, process doc, internal memo, etc.)

Screening begins: Last week of March

Interviews: Mid‑April

Open until filled

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