Logistics And Warehousing Jobs in Carmel, CA
2 positions found
The General Manager (GM) is responsible for the overall financial performance, growth, and operational excellence of a dual-business transportation location consisting of charter services and scheduled airport shuttle operations.
Salary Range: $115,000 - $130,000 + Bonus
This role is a hands-on leadership position with a primary focus on:
- Revenue growth and business development
- Cost control and margin improvement
- Operational execution and service reliability
- Leadership, accountability, and talent development
The General Manager will lead the turnaround of an underperforming location, drive new charter and shuttle revenue, strengthen local market relationships, and ensure operational standards, safety, and customer experience are consistently met.
The General Manager directly manages the Operations Manager and is expected to carry operational responsibilities in situations requiring additional leadership support, including staffing gaps, high-demand periods, or performance deficiencies.
Key Responsibilities
Financial Performance & P&L Ownership
- Own full P&L responsibility for both charter and airport shuttle operations
- Develop and execute short- and long-term plans to improve profitability and cash flow
- Analyze revenue, labor, fleet utilization, and operating costs; implement corrective actions
- Establish and track KPIs related to revenue growth, margin, on-time performance, customer satisfaction, and safety
Business Development & Revenue Growth (Primary Focus)
- Lead local business development efforts to grow charter revenue, including:
- Corporate accounts
- Universities and schools
- Athletic teams
- Tourism, hotels, event venues, and conventions
- Build and maintain strong relationships with:
- Airport authorities and vendors
- Hotels, travel coordinators, and tourism partners
- Corporate and institutional decision-makers
- Identify opportunities to increase shuttle ridership through:
- Schedule optimization
- Local partnerships
- Pricing and promotional strategies (in coordination with corporate)
- Act as the senior local representative of the company in the market
Operational Leadership & Execution
- Provide oversight and accountability for all daily operations across charter and shuttle services
- Directly manage the Operations Manager, ensuring:
- Effective staffing and scheduling
- Fleet readiness and maintenance compliance
- On-time performance and service quality
- Operation Management:
- Staffing and scheduling decisions
- Dispatch support
- on-call leadership presence
- Ensure consistent execution of company policies, procedures, and service standards
- Drive continuous improvement in operational processes, productivity, and reliability
Safety, Compliance & Risk Management
- Maintain full compliance with DOT, airport authority, and local/state regulations
- Champion a strong safety-first culture, including:
- Accident prevention and response
- Drug & alcohol testing compliance
- Safety meetings and training reinforcement
- Ensure fleet safety, cleanliness, and branding standards are met
- Partner with corporate Safety, HR, and Legal teams as required
People Leadership & Culture
- Set clear expectations, goals, and accountability for the Operations Manager and leadership team
- Address employee relations issues in partnership with HR
- Foster a culture of ownership, accountability, customer focus, and continuous improvement
Reporting & Communication
- Ensure accurate and timely reporting of:
- Revenue and KPIs
- Payroll and labor controls
- Safety and compliance documentation
- Communicate regularly with regional and corporate leadership on performance, risks, and opportunities
- Translate corporate strategy into effective local execution
Qualifications & Experience
- Bachelor’s degree in Business, Transportation, Operations, or related field (or equivalent experience)
- 7+ years of progressive leadership experience in transportation, logistics, hospitality, or a service-driven, multi-site environment
- Proven experience with:
- P&L management
- Business development or sales leadership
- Turnaround or underperforming operations
- Strong understanding of:
- DOT and transportation safety regulations
- Labor management and scheduling
- Fleet-based operations
- Demonstrated ability to:
- Lead through change
- Balance strategic growth with hands-on execution
- Build external relationships that drive revenue
- High level of financial acumen and operational discipline
- Proficient with scheduling, reservation, and reporting systems
- Excellent communication, leadership, and decision-making skills
Physical & Other Requirements
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as required
- Travel
Company Description
We are an established, high-reputation firm that operates at the intersection of precision engineering and luxury craftsmanship.
Role Description
We are looking for a heavy-hitter Superintendent who views a jobsite as a high-performance machine and expects nothing less than excellence from themselves and their crew. The person in this role anticipates problems before they appear on a blueprint, and holds team members to the highest standards in the industry. They aren't looking for a place to learn the ropes—they're looking for a chance to perform at the highest level.
The Requirements
- Deep Industry Intelligence: Expert-level command of luxury construction methods, high-performance materials, and sophisticated structural systems.
- Plan Command: Flawless ability to interpret complex blueprints, shop drawings, and specifications. If there’s a discrepancy, be the first to find it.
- Tech-Forward: Power user of Bluebeam, Fieldwire, Google Suite, and Microsoft Programs. Proficiency in AutoCAD is preferred.
- Logistical Genius: Master of project phasing, critical path scheduling, and aggressive resource allocation.
- Elite Personnel Management: Know how to drive a crew to peak performance while maintaining an environment of extreme accountability.
- Multilingual Advantage: Bilingual (Spanish/English) is highly preferred for seamless site communication.
- Master Carpenter Roots: "Bags-on" experience. Ability to understand the soul of carpentry and can teach it to the next generation.
- Communication: Direct, concise, and professional verbal and written communication. No fluff, just results.
The Expectations
- Extreme Ownership: Own the budget, the timeline, the quality, and the outcomes.
- Safety as a Standard: Set the tone. If it isn't safe, it doesn't happen.
- Critical Problem Solving: Find problems, bring solutions. Be humble enough to pivot when necessary but confident enough to lead.
- Culture Carrier: Be a leader people want to follow. We work hard, we play fair, and we win as a team.