Information Technology And Management Jobs in Brewster

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• The Phlebotomist III- Float represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions.
  
• The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  
• The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  
• The Phlebotomist III- Float is responsible in providing coverage at multiple locations for multiple roles.
  
• The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  
• Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate. Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.
  
• They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.
  
• The Phlebotomist III- Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.
  
• In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.
  
• The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.
  

JOB SUMMARY ***MUST HAVE MANUFACTURING EXPERIENCE***

The Director of Supply Chain is responsible for the strategic leadership, design, and execution of the end‑to‑end supply chain function, ensuring reliable delivery, optimal cost, controlled inventory, and strong supplier performance in support of business and customer requirements. This role is hands on, providing full-scale direction at our U.S. facilities across planning, procurement, inventory, logistics, warehousing, and supplier management, translating business strategy into scalable supply‑chain capabilities.

Our Strategy and Purpose

• We provide technology and supply chain solutions for the design and manufacture of precise fluid handling components for diagnostic and analytical instruments.
• We improve patient outcomes by helping solve the world’s toughest diagnostic and analytical challenges.
• We will be the recognized leader in helping engineers, scientists, and doctors to solve the world’s toughest diagnostic and analytical challenges.
• We always act with intention and drive to achieve our purpose.
• Teamwork, collaboration, and diverse opinions make us stronger.
• We are unafraid to make timely decisions, and we empower our people to make decisions, execute them and move forward.
• We value people and take the initiative and hold themselves accountable.
• Challenging the status quo helps us grow. Look for and call out improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership

• Develop and execute the supply‑chain strategy aligned to business growth, operational excellence, and customer commitments.
• Proven ability to lead multi‑disciplinary teams and influence at senior leadership level.
• Provide extensive leadership experience in the end‑to‑end supply‑chain management within a manufacturing or regulated environment.
• Translate corporate objectives into measurable supply‑chain goals, KPIs, and execution plans.
• Lead long‑range planning for capacity, sourcing, inventory, and logistics to support current and future demand.
• Cross-function collaboration with S&OP, planning (demand & production), quality, and finance teams.
• Establish policies for inventory optimization, safety stock, and working‑capital management.
• Ensure alignment between forecasts, production schedules, and supplier commitments.
• Drive improvements in MRP effectiveness, data accuracy, and planning discipline.
• Implement & maintain Kanban material management for our key customers ensuring production readiness.

Procurement & Supplier Management

• Lead sourcing and procurement strategies across direct and indirect materials.
• Develop and manage strategic supplier relationships, including performance reviews, risk assessments, and escalation management.
• Drive cost‑reduction initiatives while maintaining quality, delivery, and compliance.
• Issue and manage purchase orders in line with our MRP system, tracking their delivery performance and resolving supply issues.
• Support business continuity through dual‑sourcing, supplier development, and risk‑mitigation planning.
• Where needed, working with global import and exports to ensure we receive our materials In-Time and In-Full.
• Lead sourcing and negotiation efforts for all materials, including critical or high‑value materials, components, and services.
• Supporting business continuity by evaluating alternative suppliers, assessing supply risk, and contributing to mitigation plans when disruptions occur.

Logistics & Warehousing

• Strong background in planning systems (MRP/ERP), supplier management, inventory control, and logistics.
• Provide oversight of warehouse operations, logistics, shipping, receiving, and distribution activities.
• Ensure efficient material handling, storage optimization, and on‑time customer shipments.
• Champion safe working practices and compliance with regulatory and company standards.
• Support site layout, material‑flow design, and logistics network optimization.
• Understanding of global import and export requirements, possessing the ability to communicate with the relevant authorities to ensure delivery.

Performance Management & Continuous Improvement

• Establish and review supply‑chain KPIs covering delivery, inventory, cost, quality, and service.
• Demonstrated success in driving cost, service, and working‑capital improvements.
• Lead continuous‑improvement initiatives using lean, Six Sigma, or structured problem‑solving methodologies.
• Drive standardization of processes, metrics, and governance across sites or regions.
• Promote a culture of accountability, data‑driven decision‑making, and operational excellence.
• Lead or support initiatives to improve procurements processes, while strengthening compliance, support cost-reduction and efficiency initiatives.

People Leadership

• Lead, coach, and develop supply‑chain leaders and teams across planning, procurement, and logistics.
• Build organizational capability through succession planning, skills development, and talent engagement.
• Foster strong cross‑functional collaboration and clear communication at all levels of the organization.
• Work as directed by Manager.

EDUCATIONAL REQUIREMENTS, QUALIFICATIONS, and TRAININGS

• Bachelor’s degree in supply chain, engineering, operations, business, or related field. Master’s degree a plus.
• Excellent ability to communicate in English both verbally and in writing.
• Extensive experience in all aspects of key account management.
• Well-developed literacy, numeracy, and computer skills with a technical aptitude.
• Must have a strong background for sourcing new suppliers.
• Strong understanding of customer and market dynamics and requirements.
• This position requires up to 10% of travel.

COMPUTER AND SOFTWARE REQUIREMENTS

• Experience with Epicor a plus.
• Microsoft: Office 365; SharePoint; Teams; Visio; and OneNote preferred.
• Working knowledge of UKG-UltiPro and Workday a plus.
• Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
• Ability to work with general office equipment.
• Ability to work with and understand databases a must and the ability to learn technical skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Shall have essential physical skills; be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ own body weight).
• Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
• Must have enough endurance to perform tasks over long periods of time.
• Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
• Must be able to listen and respond to questions and instructions.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.

#ARCMED

Case Manager Career Opportunity

Recognized for your abilities as a Case Manager

Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be

• Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
• Participate in planning for and the execution of patient discharge experience.
• Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
• Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs. of admission.
• Perform assessment of goals and complete case management addendum within 48 hours of admission.
• Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate/timely referrals, including documentation to post discharge providers/physician
• Ensure accuracy of discharge and payor-related information in the patient record
• Participate in utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on-call schedule as needed.

Qualifications

• Licenseor Certification:
  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
  • If licensure is required for one's discipline within the state, individual must hold an active license.
  • Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position OR within two years of entry into the position.
  • CCM® or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position.
• Minimum Qualifications:
  • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.
  • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.

  • 2 years of rehabilitation experience preferred.

    
    We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!

ChiefNursingOfficerCareerOpportunity

HonoredandesteemedforyourChiefNursingOfficerexpertise
Are you seeking a transformative nursing leadership opportunity that feels close to home and heart? Encompass Health invites you to step into the role of Chief Nursing Officer at one of our 150+ in-patient rehabilitation hospitals, where we redefine the meaning of a fulfilling career. In our dynamic healthcare environment, experience the warmth of a welcoming community from the start. This role allows you to contribute to patients' well-being by providing compassionate care and support while playing a pivotal role in achieving inspiring healthcare outcomes. As a Chief Nursing Officer, you'll understand that even small victories can yield substantial impacts, taking responsibility for the quality of nursing care provided by the staff. Join us on a journey where your leadership transforms lives, offering a career that combines professional excellence with a deep connection to your roots.

AGlimpseintoOurWorld
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

StartingPerksandBenefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!
• Join a vibrant community of individuals who are passionate about what they do. Yes, we consider this a valuable benefit.

BetheChiefNursingOfficeryou'vealwaysaspiredtobe

• Collaborate with all medical, clinical, and therapeutic disciplines to foster a patient-focused, team-oriented culture that delivers superior service and outstanding outcomes.
• Develop patient care programs, policies, and procedures that outline how patients' needs for nursing care, treatment, and services are assessed, evaluated, and met.
• Act as a representative for nursing on various committees, including the Governing Body, Quality Council, Med Exec, Infection Control, Education, and Ethics Committees, as needed.
• Support cultural diversity and maintain an inclusive, respectful work environment.
• Cultivate an environment and culture that empowers the hospital to fulfill its mission by exceeding its goals, communicating the hospital's mission to all staff, holding staff accountable, motivating the team, and taking charge of measurement and assessment.
• Implement Joint Commission, CMS, State, rehabilitation nursing, and hospital standards.
• Utilize a staffing matrix that factors in patient acuity and adjusts staffing to meet budgeted NHPPD. Integrate complex data to make informed decisions, develop programs and plans that optimize health, promote wellness, manage illness, and prevent patient complications.
• Celebrate the achievements of your staff and patients along the way.

Qualifications

• Possess a current RN licensure as required by state regulations.
• Hold BLS certification (ACLS preferred).
• Commit to obtaining CRRN certification within a year of meeting the eligibility requirements.
• Possess a Bachelor's Degree in Nursing or a related field, unless a higher degree is mandated by state regulations.
• Advanced Degree, plan to receive an advanced degree, or knowledge and skills associated with an advanced degree required unless otherwise specified by state regulation.
• Five years of experience in an inpatient hospital setting.
• Two years of recent (within the last 5 years) Nursing Management experience, with responsibilities including 24-hour accountability, FTE management, policy, procedure, and budgetary oversight, as well as conducting disciplinary action.
• May be required to work weekdays and/or weekends, evenings and/or night shifts.
• May be required to work on religious and/or legal holidays on scheduled days/shifts.

#LI-TR1

Position Summary

The Quality Control Manager is responsible for ensuring that all packaging and consumable products purchased and distributed by Maadho meet company quality standards, regulatory requirements, and customer expectations. This role will proactively identify, investigate, and resolve quality issues while implementing preventive systems to maintain product consistency and compliance.

The ideal candidate has strong experience in food-service packaging and consumables, with a deep understanding of manufacturing standards, materials, and quality assurance processes.

Key Responsibilities

Quality Assurance & Inspection Audits

• Develop, implement, and maintain quality control procedures for all incoming products and inventory.
• Inspect food-service packaging and consumable products (e.g., gloves, cups, containers, cutlery, paper goods, bags) to ensure compliance with company and regulatory standards.
• Establish product quality benchmarks and specifications for suppliers.

Supplier Quality Management

• Work closely with domestic and international suppliers to communicate quality expectations.
• Review and approve supplier specifications, certifications, and compliance documentation.
• Coordinate corrective action plans with vendors when quality issues arise.
• Conduct supplier performance evaluations and recommend improvements.

Issue Identification & Resolution

• Track recurring issues and proactively recommend systemic improvements.
• Investigate customer complaints and internal QC findings.
• Perform root cause analysis on defective or non-conforming products.
• Implement corrective and preventive actions (CAPA).
  

Qualifications Required

• 3–5+ years of quality control experience in food-service packaging and consumables.
• Strong knowledge of materials such as paper, plastics, compostables, foam, and food-contact packaging products.
• Knowledge of FDA food-contact regulations and relevant industry standards including ISO Management
• Experience working with manufacturers and suppliers on quality standards and compliance.
• Proven ability to conduct root cause analysis and implement corrective actions.
• Strong attention to detail and organizational skills.
• Excellent communication skills with the ability to manage supplier relationships.
• Proficiency in Microsoft Office (Excel, Word) and quality reporting systems.

Key Words: ACR, Amercareroyal, Karat Packaging, Injection Mold, Eco Products, Novolex, Pactiv, Paper Products,

*This is an on-site role based in East Haven, CT. Candidates must live within commuting distance and be authorized to work in the U.S.*

Summary:

Town Fair Tire is seeking a highly motivated Quality Assurance Tester to join a mid-sized team of

Software Developers, Data Scientists & Network Admins. The Tester’s primary role is to ensure the stability and integrity of in-house proprietary Software. Ideal candidate must have 4+ years of

experience in Manual Testing on web based applications. Testers will also be involved in software

deployment processes. This position also offers an entry level opportunity for learning or improving skills with Automation Testing utilizing Gherkin syntax on a C# codebase.

Duties and Responsibilities:

 Test in-house proprietary Software for defects

 Use of Visual Studio and proprietary tools for code deployments

 Assist in creation, maintenance, and regular execution of Gherkin based Automation Scripts

coded in C#

 Drive assigned tasks to completion with minimal oversight

 Raise concerns or issues as early in the SDLC as possible

 Contribute insight on user experience concerns or ideas

 Communicate with developers and Project Owners to ensure functional and user requirements

are being met

 Document functional defects thoroughly using bug tracking and task management tools (Wrike)

 Collaborate with end users to collect data on reported defects or concerns

 Assist in all testing processes involving the migration and integration of new and legacy

technologies

 Participate in the identification and implementation of continuous improvement in process and

standards for the entire team

Requirements:

To be considered for this job, candidates may be required to have the following skills and

experience:

 4+ years experience in Manual Software testing

 Knowledge of quality assurance, software testing principles and practices, and understanding of

SDLC

 Experience with testing across a range of application types, including web, mobile and desktop

 Strong ability to identify, analyze, and resolve issues in collaboration with Product Owners and

Developers, including verification of implemented fixes

 The ability to self-manage deliverables and communicate concerns

 Display ownership and autonomy to work on tasks and be pro-active in managing it end to end

 Excellent team building skills, including cross-functional team building

 Participate in requirement analysis to understand specifications and user stories

 Familiarity with Gherkin automation test architecture

 Familiarity with SQL database structures and use

 Familiarity using software Version Control application Git

Personal Attributes:

 Demonstrate a personal passion for delivering Top Quality product results

 Proactive attitude toward improving and optimizing existing and future systems

 Enthusiasm for learning new tools and methodologies

 Strong interpersonal, written, and oral communication skills

 Able to conduct research into software issues and products as required

 Ability to present ideas in user-friendly language

 Highly self-motivated and directed, with keen attention to detail

 Proven analytical and problem-solving abilities

 Able to effectively prioritize tasks in a high-pressure environment

 Strong customer service orientation

 Experience working in a team-oriented, collaborative environment

• Regular attendance at assigned location; may include the A/Z fabrication facility or other project sites;
• Works on systems that include Heating Hot Water, Chilled Water, Steam, Condensate, Compressed Air, Process Fluids, Chemical, Fuel Oil, Gasses, and other related systems;
• Works with materials that include carbon steel, stainless steel, plastics, fiberglass, copper, (brazed, soft soldered and pro-press);
• Clamp, hold, tack-weld, heat-bend, grind or bolt component parts to obtain required configurations and positions for welding.
• Remove rough spots from work pieces, using portable grinders, hand files, or scrapers.
• Chip or grind off excess weld, slag, or spatter, using hand scrapers or power chippers, portable grinders, or arc-cutting equipment.
• Weld pipe and components in flat, vertical, or overhead positions using open root butt weld, socket weld and/or fillet weld.
• Operate manual or semi-automatic welding equipment to fuse metal segments, using processes such as gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding, and submerged arc welding.
• Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.
• Ignite torches or start power supplies and strike arcs by touching electrodes to metals being welded, completing electrical circuits.
• Examine work pieces for defects and measures work pieces with straightedges or templates to ensure conformance with specifications.
• Prepare all material surfaces to be welded, ensuring that there is no loose or thick scale, slag, rust, moisture, grease, or other foreignmatter.
• Monitor the fitting, burning, and welding processes to avoid overheating of parts or warping, shrinking, distortion, or expansion of material.
• Select and install torches, torch tips, filler rods, and flux, according to welding chart specifications or types and thicknesses of metals.
• Fill holes, and increase the size of metal parts.
• Detect faulty operation of equipment or defective materials and notify supervisors.
• Determine required equipment and welding methods, applying knowledge of metallurgy, geometry, and welding techniques.
• Connect and turn regulator valves to activate and adjust gas flow and pressure so that desired flames are obtained.
• Lay out, position, align, and secure parts and assemblies prior to assembly, using straightedges, combination squares, calipers, and rulers.
• Repair products by dismantling, straightening, reshaping, and reassembling parts, using cutting torches, straightening presses, and hand tools.
• Clean or degrease parts, using wire brushes, portable grinders, or chemical baths.
• Mark or tag material with proper job number, piece marks, and other identifying marks as required.
• Position and secure work pieces, using hoists, cranes, wire, and banding machines or hand tools.
• Analyze engineering drawings, blueprints, specifications, sketches, work orders, and material safety data sheets to plan layout, assembly, and welding operations.
• Dismantle metal assemblies or cut scrap metal, using thermal-cutting equipment such as flame-cutting torches or plasma-arc equipment.
• Preheat work pieces prior to welding or bending, using torches or heating furnaces.
• Hammer out bulges or bends in metal work pieces.
• Develop templates and models for welding projects, using mathematical calculations based on blueprint information.
• Check grooves, angles, or gap allowances, using micrometers, calipers, and precision measuring instruments.
• Cut, contour, and bevel metal plates and structural shapes to dimensions as specified by blueprints, layouts, work orders, and templates, using powered saws, hand shears, or chipping knives.
• Estimate consumable materials needed for production and manufacturing and maintain required stocks of materials.
• Set up and use ladders and scaffolding as necessary to complete work.
• Use fire suppression methods in industrial emergencies.
• Detect faulty operation of equipment or defective materials and notify supervisors;
• Direct helpers or apprentices in appropriate tasks;
• Must maintain strict adherence to safety rules and quality;
• Participate in site housekeeping;
• Interact with co-workers in an attentive courteous manner;
• Additional duties as directed by management.
  

• Ability to work independently or as part of a team;
• Experience: 5 years of Field Experience, trade school or apprenticeship;
• Knowledge of materials, methods and tools involved in industrial construction;
• Attention to detail;
• Ability to keep hand and arm steady;
• Be highly focused on customer satisfaction expectations;
• Good documentation and record keeping;
• Preparation of miscellaneous paperwork including time sheets, daily reports and material requests;
• Competency in Permit Required Confined Space;
• Understanding of and strict adherence to daily Job Hazard Analysis (JHA);
• Appropriate state certification or license;
• OSHA 10 certification.
  

• Industrial manufacturing facilities Power generating facilities
• Chemical manufacturing Healthcare & Institutional
• Pharmaceutical facilities including GMP - Aseptic and non-Aseptic Areas and Non GMP Areas Commercial and offices spaces
  

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.