Hyperstrong Jobs in Usa

Position Overview

HyperStrong International USA Corp is seeking a Training Manager to lead the development and governance of a standardized training and qualification program for Battery Energy Storage System (BESS) personnel. This role will report to the Manager of Support Services, Americas.

This Training Manager is responsible for ensuring that technicians, commissioning engineers, field service teams, and support staff are trained, qualified, and authorized to safely support the full lifecycle of utility-scale energy storage assets. The Training Manager serves as the owner of the BESS Technician Training Plan and functions as the central coordination point between Field Services, Engineering, Quality, HSE, and external training partners to ensure operational readiness across all supported projects.

Key Responsibilities:

• Own, maintain, and continuously improve the BESS Technician Training Plan, including purpose, scope, governing standards, training pathways, qualification criteria, and authorization controls.
• Establish and manage standardized training frameworks for technician roles, including Technician I, Technician II, Commissioning Technician, and Qualified Electrical Worker.
• Ensure all training programs align with OSHA, NFPA, and applicable electrical safety standards.
• Develop, maintain, and deliver structured training curricula supporting onboarding, commissioning, and ongoing operations.
• Design, deliver, and continuously improve Instructor-Led Training (ILT) to ensure consistent delivery, technical accuracy, and effective knowledge transfer across field and support teams.
• Create and manage training materials including manuals, lesson plans, job aids, assessment tools, and practical evaluation checklists.
• Implement competency-based assessments to verify technician proficiency and operational readiness.
• Establish retraining and recertification requirements based on role, task, and regulatory timelines.
• Manage training records, qualifications, and authorization status in coordination with LMS, CMMS, or internal tracking systems.
• Collaborate with Engineering to integrate product updates, commissioning procedures, and technical bulletins into training content.
• Partner with HSE and Quality teams to incorporate safety observations, incident learnings, and corrective actions into training programs.
• Support Field Services leadership with onboarding, site readiness, and technician development planning.
• Coordinate with external vendors, OEMs, and training providers to support training delivery and technical alignment.
• Track and report training completion, qualification status, and program effectiveness metrics.
• Provide leadership with visibility into training readiness, gaps, and continuous improvement opportunities.

Requirements:

• Bachelor’s degree in engineering, Technical Education, Industrial Technology, or a related field, or equivalent combination of education and experience.
• Minimum 5–8 years of experience in technical training, field services, commissioning, or operations within BESS, power generation, renewables, or electrical infrastructure.
• Demonstrated experience designing and delivering Instructor-Led Training (ILT) programs for technical field personnel supporting electrical, energy, or industrial systems.
• Demonstrated experience developing and managing structured technical training programs.
• Strong working knowledge of OSHA regulations and electrical safety standards (including NFPA 70E).
• Experience supporting field-based technical teams in high-risk, safety-critical environments.

Preferred Qualifications:

• Experience with utility-scale BESS systems, power electronics, inverters, transformers, or substation environments.
• Prior designation as a Qualified Electrical Worker or experience managing QEW programs.
• Familiarity with LMS platforms, CMMS systems, and training record management.
• Experience supporting commissioning and long-term service operations.
• Train-the-Trainer certification or instructional design background.
• Fluent English speaking is required and Mandarin is a plus.

Work Location

On-site position based in Houston, TX.

Travel & Work Conditions:

• 10-20% travel.
• Full-time.

HyperStrong is an equal opportunity employer. Due to the high volume of interest in this position, we will only contact candidates who best meet the requirements. Thank you for your interest in joining HyperStrong.

Position Overview

HyperStrong International USA Corp is seeking Field Service Technicians to support operation, preventative maintenance, troubleshooting, and corrective maintenance activities for utility-scale Battery Energy Storage Systems (BESS). This role will report to the Field Service Manager.

Field Service Technicians are responsible for executing field service activities safely, efficiently, and in accordance with HyperStrong procedures, site requirements, and applicable safety standards. This role supports both scheduled maintenance and unscheduled corrective service activities and works closely with Commissioning, Engineering, and HSE teams as required.

Technician Level Distinction

This position covers both Field Service Technician I and Field Service Technician II, depending on qualifications, experience, and demonstrated technical competency.

Field Service Technician I: An entry- to mid-level role responsible for independently executing assigned preventive and corrective maintenance tasks in accordance with established procedures and safety requirements. This level typically targets 1–3 years of relevant field or technical experience.

Field Service Technician II: A more experienced role with expanded responsibility for independently performing advanced troubleshooting, complex diagnostics, and providing on-site technical leadership for service activities. This level typically targets 4+ years of relevant field or technical experience.

Key Responsibilities:

• Perform preventative and corrective maintenance activities on utility-scale Battery Energy Storage Systems (BESS), including Energy Stations, battery enclosures, power conversion systems (PCS), auxiliary systems, and associated electrical infrastructure.
• Execute assigned service tasks in accordance with approved procedures, work instructions, and safety requirements.
• Conduct inspections, testing, and verification activities to support equipment reliability, system availability, and safe operation.
• Identify equipment abnormalities, alarms, or fault conditions and perform initial troubleshooting within defined scope and procedures.
• Support advanced troubleshooting activities in coordination with Field Service Managers, Commissioning Engineers, and Engineering support as required.
• Accurately document maintenance activities, findings, corrective actions, and system conditions in service reports and work management systems.
• Comply with site safety plans, OSHA requirements, NFPA 70E, lockout/tagout procedures, and HyperStrong safety policies at all times.
• Maintain tools, test equipment, and assigned service assets in proper working condition.
• Communicate effectively with site personnel and corporate team members, and follow established escalation protocols to report safety concerns, equipment issues, abnormal conditions, or schedule impacts in a timely and professional manner.
• Support commissioning activities and retrofit work as required, including assisting with equipment installation verification, system modifications, testing support, and post-implementation validation in accordance with approved procedures.
• Maintain custody and accountability for site-level spare parts, tools, and consumables, including proper storage, identification, usage tracking, and coordination of replenishment requests in accordance with HyperStrong procedures.

Requirements:

• Ability to safely perform field service work in energized and de-energized environments in accordance with established procedures and safety requirements
• Working knowledge of electrical safety practices, including lockout/tagout, arc flash awareness, and job hazard analysis
• Ability to read and follow maintenance procedures, work instructions, and technical documentation
• Proficiency using hand tools, test equipment, and diagnostic instruments applicable to field service activities
• Strong attention to detail and ability to document work accurately and completely
• Ability to communicate clearly and professionally with site personnel, customers, and internal teams
• Willingness to work rotating schedules, respond to service needs, and support after-hours or emergency work as required
• Ability to read, write, and communicate effectively in English.

Preferred Qualifications

• BESS, Medium Voltage Systems, and Power-Electronics experience

Work Location

Assigned to report to a project daily

Travel & Work Conditions:

• 10% - 25% travel.
• Full-time, onsite.

HyperStrong is an equal opportunity employer. Due to the high volume of interest in this position, we will only contact candidates who best meet the requirements. Thank you for your interest in joining HyperStrong.