Hybridization Calculation Trick Jobs in Usa
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HIRING NOW | Personal Injury Litigation Attorney | Plaintiff | Up to $200k+ DOE | Hybrid (Irvine / OC) | Mission-Driven + Award-Winning
We’re representing an award-winning, plaintiffs-only personal injury firm in Southern California that’s built a major reputation for client wins, strong culture, and real trial work — not just quick volume settlements.
This is a high-impact opportunity for an experienced PI litigator who wants serious case responsibility, strong internal support, and a firm that lives its values daily.
Highlights:
- Plaintiff-Only (No Defense Work) - Advocate for victims of negligence and wrongful death—100% plaintiff-side.
- Mission + Values-Led Culture - Radical authenticity, relentless pursuit of results, ownership, respect, growth mindset, unwavering integrity.
- Trial Runway / Trial-Ready Work - Take cases the distance when warranted—build real deposition, motion, and courtroom strength.
- Structured Support (Operate at the Top of Your License) - In-house investigators, medical records team, litigation support, and experienced paralegals.
- Serious Case Mix - Auto, premises, catastrophic injury, products, wrongful death—high-value matters that sharpen negotiation leverage.
- Growth Platform - Rapidly expanding firm with meaningful advancement potential and professional development/CLE support.
The Role: Plaintiff PI Litigation Attorney
- Own cases from inception through settlement (and trial, where needed), including:
- Case investigation (liability + damages)
- Drafting/filing litigation documents, discovery disputes, and law & motion
- Handling MSJ oppositions, depositions, and court appearances
- Negotiating settlements and delivering outstanding client service
- First-chair trial work (for the right candidate)
Compensation & Benefits
- Base: $200k+ DOE
- Comprehensive benefits including:
- Medical insurance
- 12 paid holidays
- 10 days PTO + 6 sick days
- 401(k) with 4% fully vested safe-harbor match
- Training/continuing education budget
- Regular firm events (happy hours, team building, holiday party)
- Laptop refresh every 3 years (then it becomes yours)
- Bonus: discretionary / firm-performance based
What You’ll Bring
- Licensed and in good standing in-state
- 7+ years plaintiff PI litigation with a trial focus
- First-chair trial experience strongly preferred
- Excellent writing, research, and litigation skills (motions, depos, MSJ work)
- Proven track record managing high-volume/high-value files
Location / Work Model
Hybrid – Irvine, CA (OC) - Full-time role with hybrid schedule.
Apply Confidentially
Email your resume:
(Confidential conversation first — book a time my diary using my link: working/work at home options are available for this role.
NEW: Civil Litigator (2-5 Years) | Complex Civil & Business Litigation | Fortune 500 + Diverse Clients | Super Lawyers Team | LA-Hybrid | Up to $200K
Highlights:
- Prestigious Recognition: Multiple partners selected as 2024 Southern California Super Lawyers (an elite honor given to only ~5% of lawyers in the region)
- Case & Client Variety: Handle diverse, complex civil and business litigation matters involving real estate/HOA disputes, commercial contracts, entertainment industry issues, and more—working with Fortune 500 clients to individual entrepreneurs
- Collaborative & Experienced Team: Work alongside seasoned trial attorneys who bring deep expertise and mentorship to complex matters
- LA-Hybrid Flexibility: Based in the Los Angeles area with hybrid work options in a supportive, professional environment
- Growth Potential: Dynamic firm with ongoing expansion and opportunities for long-term career advancement in a respected practice
Key Responsibilities:
- Manage a varied caseload of civil litigation matters from inception through resolution
- Conduct legal research, draft pleadings/motions, handle discovery, and prepare for hearings, mediations, and trials
- Collaborate with partners and team members on strategy for complex disputes
- Provide strategic advice to clients across industries and client types
- Contribute to high-quality, results-driven representation in business and property-related litigation
Compensation & Benefits
- Competitive base salary up to $200,000
- Performance incentives/bonus potential
- Comprehensive benefits: health insurance, retirement plans, and professional development support
- Mentorship and opportunities to grow under top-tier litigators
What We're Looking For:
- JD from an accredited law school
- Active California Bar admission
- 2+ years of experience in general civil litigation (business, real estate, commercial, or related disputes preferred)
- Strong research, writing, advocacy, and client communication skills
- Ability to meet annual billable expectation of approximately 1800-1900 hours
For a confidential, no-obligation discussion, email your resume to or DM/apply directly here on LinkedIn. All inquiries kept strictly confidential.
Remote working/work at home options are available for this role.
NEW Insurance Defense Associate | Elite OC Boutique| Complex / High-Exposure Matters (No Volume “Slip & Falls”) | Up to $225k + Bonus | Hybrid (OC)
Highlights
- True complex defense work: catastrophic injury, wrongful death, product liability, mass tort exposure, and sophisticated liability matters (they avoid low-value volume work).
- Proven trial + appellate track record: meaningful, high-stakes litigation with strong results.
- Real progression: a large portion of equity partners started as associates—people actually build careers here.
- Stable + low attrition: long-tenured team and consistent growth (not churn-and-burn).
- Supportive culture: collaborative environment, mentorship, and firm events—without sacrificing standards.
The Role
- Run high-exposure insurance defense matters from inception through resolution
- Own discovery, depositions, motion practice, and trial prep
- Work across general liability / premises / product liability (and broader complex matters as needed)
Compensation & Benefits
- Up to $225k total comp depending on experience
- Discretionary year-end bonus (up to ~$20k, tied to performance/quality)
- Full benefits package (health, dental, vision, etc.)
What they’re looking for
- 3–8 years of insurance defense litigation experience
- Strong litigation fundamentals: writing, deposition experience, and case ownership
- California bar admission (or clearly eligible/relocating to practice in CA)
Location / Setup
Orange County – Hybrid (with a structured, professional team environment)
Hybrid schedule: typically 3 days in-office / 2 remote (flexible depending on case needs).
If you’re open to a quick, confidential chat, grab 5–10 minutes here:
email your resume:
Remote working/work at home options are available for this role.
:Overview of Unit/Department
Expand your healthcare knowledge and experience while maintaining your skills at the bedside. Consider joining our team in a hybrid position in a cross training role which includes both bedside nursing shifts and an opportunity to grow new skills as a virtual nurse. Our Virtual Nursing Command Center is full of advanced technology that gives our patients an extra level of monitoring from admission to discharge. Our virtual nurses are centrally located in the Virtual Command Center at Cox South. They use this technology to support our bedside RNs with tasks to make lighten their workload as well as monitor patient's vital signs, assist with admissions and discharges, and collaborate with our virtual physicians, pharmacists, respiratory therapists, and Early Intervention Team! If you are on the search for a new way to expand your nursing knowledge come and give Virtual Nursing a go!
Additional Information About the Position for Qualified Candidates
•Up to $6,00.00 Sign-On Bonus
Up to 40 hours of front-loaded Paid Time Off
Up to $3,000 Relocation bonus
$1.00 Certification pay
$1.00 BSN pay
Career Ladder Bonus eligible up to $5,000.00
Job SummaryThe Medical-Surgical nurse is responsible for managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The nurse must be able to assess patient condition, administer medications, change dressings, monitor vital signs, keep records and provide patients and families with support and education. The Medical-Surgical nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. The hybrid virtual eAcute nurse will work at least one shift per pay period as an eAcute Virtual Med surg nurse and the remainder of shifts as a bedside nurse. The eAcute Virtual Med-Surg nurse is a pivotal member of the healthcare team to assist with managing the care of the adult or geriatric patient experiencing general medical conditions or general surgical procedures. The virtual nurse will assist with tasks such completing the admission and discharge process, care plan development and maintenance, patient education, medication and discharge teaching, care coordination, mentoring of new nurses, and implementation of evidence-based care. The virtual eAcute nurse assists the primary bedside nurse with nursing tasks not required to be done in person as well as real-time quality and patient safety surveillance. The eAcute Virtual Med-Surg nurse maintains a wide array of medical care knowledge in order to care for a diverse group of patients. Virtual training begins after successful 12-week orientation period as bedside nurse.Education: Required: Graduate of an accredited nursing program or NLN approved program Preferred: Bachelor's Degree in NursingExperience: Required: At least two years' nursing experience Preferred: Preceptor and Charge nurse experienceSkills: Accountable and responsible for own safe clinical practice Basic computer skills and knowledge Excellent customer service skills Thrives in rapidly changing environment Self-motivated Excellent verbal and written communication skills Demonstrate effective leadership abilities Exhibits valuable time management skills Strong critical thinking/problem solving skills. Flexibility and ability to work in a multi-tasking environment.Licensure/Certification/Registration: Required: RN license active in the state of Missouri
Remote working/work at home options are available for this role.
University Health is seeking a passionate, board-certified Nurse Practitioner or Physician Assistant to join our dynamic Nephrology team. In this hybrid role—split between inpatient and outpatient settings—you’ll provide compassionate, patient-centered care while helping advance our commitment to excellence in nephrology.
The ideal candidate is a dedicated clinician who thrives in a collaborative environment, values lifelong learning, and is eager to support a diverse patient community. Two or more years of direct nephrology experience are preferred.
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Why You’ll Love This Role
- Balanced Schedule: Monday–Friday hybrid model—1 week in clinic, 1 week rounding in the hospital
- Impactful Work: Manage and follow patients with acute and chronic kidney disease, ensuring continuity and quality of care
- Collaboration: Work side-by-side with nephrologists and multidisciplinary teams to create personalized treatment plans
- Guidance and mentorship from a dedicated academic nephrologist
- Education & Empowerment: Help patients and families understand disease management, medications, and lifestyle changes
- Professional Growth: Participate in quality improvement initiatives and contribute to the continued growth of our Nephrology program
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What We Offer
- Competitive compensation package
- Annual Professional Business Expense Allowance and Paid CME days
- Internal Loan Repayment program
- Comprehensive benefits with affordable medical insurance
- Generous paid time off and retirement plan options with employer match
- Mentoring programs and regular provider meetings that foster teamwork and growth
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Education & Experience
Graduate of an accredited Nurse Practitioner (NP) or Physician Assistant (PA) program.
- At least 3 years of nursing experience with 2 years of advanced practice preferred.
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Licensure & Certifications
Current Texas RN and APRN license (for NPs) or Texas PA license. Must hold national certification, prescriptive authority, and AHA BLS (or higher) certification as required by Medical-Dental Staff Bylaws. A valid DEA number is required within 90 days of hire.
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Life in San Antonio, Texas
Experience the perfect blend of big-city amenities and small-town charm in San Antonio—a vibrant, culturally rich community known for its friendly people, diverse neighborhoods, and affordable cost of living. Enjoy world-class dining, outdoor recreation, and a thriving arts scene, all while benefiting from no state income tax. With excellent public and private schools, San Antonio offers an exceptional quality of life for professionals and families alike.
Top of Form
Bottom of Form
Join us at University Health and UMA—where your skills, compassion, and expertise will make a meaningful impact every day.
Remote working/work at home options are available for this role.
University Health is seeking a passionate, board-certified Nurse Practitioner or Physician Assistant to join our dynamic Nephrology team. In this hybrid role—split between inpatient and outpatient settings—you’ll provide compassionate, patient-centered care while helping advance our commitment to excellence in nephrology.
The ideal candidate is a dedicated clinician who thrives in a collaborative environment, values lifelong learning, and is eager to support a diverse patient community. Two or more years of direct nephrology experience are preferred.
----------------------------------------
Why You’ll Love This Role
- Balanced Schedule: Monday–Friday hybrid model—1 week in clinic, 1 week rounding in the hospital
- Impactful Work: Manage and follow patients with acute and chronic kidney disease, ensuring continuity and quality of care
- Collaboration: Work side-by-side with nephrologists and multidisciplinary teams to create personalized treatment plans
- Guidance and mentorship from a dedicated academic nephrologist
- Education & Empowerment: Help patients and families understand disease management, medications, and lifestyle changes
- Professional Growth: Participate in quality improvement initiatives and contribute to the continued growth of our Nephrology program
----------------------------------------
What We Offer
- Competitive compensation package
- Annual Professional Business Expense Allowance and Paid CME days
- Internal Loan Repayment program
- Comprehensive benefits with affordable medical insurance
- Generous paid time off and retirement plan options with employer match
- Mentoring programs and regular provider meetings that foster teamwork and growth
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Education & Experience
Graduate of an accredited Nurse Practitioner (NP) or Physician Assistant (PA) program.
- At least 3 years of nursing experience with 2 years of advanced practice preferred.
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Licensure & Certifications
Current Texas RN and APRN license (for NPs) or Texas PA license. Must hold national certification, prescriptive authority, and AHA BLS (or higher) certification as required by Medical-Dental Staff Bylaws. A valid DEA number is required within 90 days of hire.
----------------------------------------
Life in San Antonio, Texas
Experience the perfect blend of big-city amenities and small-town charm in San Antonio—a vibrant, culturally rich community known for its friendly people, diverse neighborhoods, and affordable cost of living. Enjoy world-class dining, outdoor recreation, and a thriving arts scene, all while benefiting from no state income tax. With excellent public and private schools, San Antonio offers an exceptional quality of life for professionals and families alike.
Top of Form
Bottom of Form
Join us at University Health and UMA—where your skills, compassion, and expertise will make a meaningful impact every day.
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Sr. Financial Systems Analyst
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.
RESPONSIBILITIES:
Financial Systems Management
- Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
- Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
- Conduct testing and user acceptance for system changes.
- Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
- Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
- Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
- Maintain the security, confidentiality, and integrity of data on all AMA financial systems.
Documentation, Process, and Project Management
- Document and analyze business processes, system configuration, and user procedures.
- Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
- Provide input on changes requests and assist in evaluating system impacts.
- Prepare training materials and support end users.
- Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.
Technical Collaboration
- Perform limited hands-on scripting, including simple SQL queries,
- Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
- Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
- Document data flows between Finance systems and assist in defining requirements for integrations.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's Degree in Finance, Accounting, Information Systems,
or a related field required. - 5+ years of experience working on finance business processes and
a suite of financial applications including Infor/Lawson or similar ERP systems
required. - In depth expertise with multiple financial system cycles including
accounts receivable, accounts payable, general ledger and bank settlement
processes. - Demonstrated ability to gather and document business
requirements, assist with solution configuration / design, and coordinate user
acceptance testing. - Strong collaboration skills with IT and vendors.
- Working knowledge of both relational and multi-dimensional data
modeling concepts and processes using Microsoft SQL. - Strong analytical and problem-solving skills, with the ability
to understand complex financial definitions and information and grasp
technology concepts. - Demonstrated experience supporting, configuring, and
administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
similar ERP platforms, including coordinating enhancements with IT and vendors. - Excellent written and oral communication skills to translate
business needs into clear requirements for IT partners.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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