Hyatt Jobs in Usa
93 positions found — Page 7
H
Event Sales Agent for LA/OC (Part-time) - $18.04/HR + Training Pay* +Up to $2,000 Sign-On* Potential
Salary not disclosed
The AMS Marketing Executive position pays a base wage of $18.04 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $12,000 and $113,000.
Currently Offering: Up to $2000 Sign-On Bonus potential
* Up to $2,000 with 1 year of marketing timeshare experience
* *$1,000 paid after forty-five days,
*$1,000 paid after six months of employment Up to $1,000 with no timeshare experience
* *$500 paid after forty-five days,
*$500 paid after six months of employment Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program.
As an Event Sales & Marketing Agent (OPC), you will offer guests financial incentives in exchange for learning about our points-based owners hip product.
Pay: $18.04 per hour plus bonuses/commission + up to $250/week additional training pay
* for the first 10 weeks only Schedule: Part-time, 3-4 days per week, schedules vary depending on events, night and weekend availability needed Must be available to attend events are throughout Orange County and Los Angeles County
* Additional terms and conditions and exclusions apply.
Our Talent Acquisition Manager will discuss additional details and requirements related to sign-on bonus eligibility during interview.
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
Where great benefits lead to a life fulfilled.
Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit eligibility will vary by position As an Event Sales & Marketing Agent/ OPC Marketing Coordinator, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become an Event Sales & Marketing Agent/OPC Marketing Coordinator at HVC: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Service focused, and/or sales experience preferred.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Currently Offering: Up to $2000 Sign-On Bonus potential
* Up to $2,000 with 1 year of marketing timeshare experience
* *$1,000 paid after forty-five days,
*$1,000 paid after six months of employment Up to $1,000 with no timeshare experience
* *$500 paid after forty-five days,
*$500 paid after six months of employment Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as MLB games, NBA games, NHL games, Concerts, Theme Parks, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program.
As an Event Sales & Marketing Agent (OPC), you will offer guests financial incentives in exchange for learning about our points-based owners hip product.
Pay: $18.04 per hour plus bonuses/commission + up to $250/week additional training pay
* for the first 10 weeks only Schedule: Part-time, 3-4 days per week, schedules vary depending on events, night and weekend availability needed Must be available to attend events are throughout Orange County and Los Angeles County
* Additional terms and conditions and exclusions apply.
Our Talent Acquisition Manager will discuss additional details and requirements related to sign-on bonus eligibility during interview.
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
Where great benefits lead to a life fulfilled.
Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit eligibility will vary by position As an Event Sales & Marketing Agent/ OPC Marketing Coordinator, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become an Event Sales & Marketing Agent/OPC Marketing Coordinator at HVC: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Service focused, and/or sales experience preferred.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
temporary
H
Union Turndown Attendant
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $22.97 CORE WORK ACTIVITIES • Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.
Site Specific Benefits Free On-Site Parking Uniform laundering, stipend for work shoes Complimentary meal and soft drink per shift Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Monthly cell phone stipend Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.
Site Specific Benefits Free On-Site Parking Uniform laundering, stipend for work shoes Complimentary meal and soft drink per shift Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Monthly cell phone stipend Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
H
Event Sales & Marketing Agent in Sacramento County (Part-time) $19.90/hour + commission + Training Pay*
🏢 Hyatt vacation Ownership
Salary not disclosed
The AMS Marketing Executive position pays a base wage of $19.90 per hour with production pay where the annual pay range (base wages + production pay) is reasonably expected to be between $21,000 and $76,600.
Pay: $19.90/hr.
+ commission + up to $450/week additional training pay
* for the first 10 weeks only Schedule: Part-time, 3-4 days per week, must be available to attend events that are throughout Sacramento County and schedules vary depending on events; afternoon/night and weekend availability needed Are you looking for a place where meaningful moments are made together? Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as Sporting Events, Concerts, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program.
As an Event Marketing Agent, you will offer guests financial incentives in exchange for learning about our points-based ownership product.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing OPC, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about products and services.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing OPC: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Telemarketing, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Pay: $19.90/hr.
+ commission + up to $450/week additional training pay
* for the first 10 weeks only Schedule: Part-time, 3-4 days per week, must be available to attend events that are throughout Sacramento County and schedules vary depending on events; afternoon/night and weekend availability needed Are you looking for a place where meaningful moments are made together? Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests while attending events and at off-property locations such as Sporting Events, Concerts, Malls, Fairs, and Trade Shows to promote the Hyatt Vacation Club® Program.
As an Event Marketing Agent, you will offer guests financial incentives in exchange for learning about our points-based ownership product.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing OPC, a typical day will include: Schedule sales presentations or offer specially priced vacation packages to guests attending an event and at off-site locations such as shopping malls and airports Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all guests who attend a sales presentation or purchase a vacation package meet eligibility requirements and are open to learning more about products and services.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing OPC: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Telemarketing, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
temporary
H
Summer 2026 - College Intern - Sedona, AZ (Front Office & Recreation)
🏢 Hyatt vacation Ownership
Salary not disclosed
$1,000 SIGN ON BONUS This bonus is for new hires and rehires.
Internal candidates are excluded.
Payment will be one-time payment processed within the first two pay cycles (30 days from start date) Internship Program Overview Hyatt Vacation Ownership offers a comprehensive internship program at one of our stunning resort locations, available in 3- or 6-month durations, and built around the following core pillars: Gain in-person, on-site work experience within a designated department at one of our premier resort locations.
Receive personalized guidance and support from experienced property leaders to help shape your career path.
Participate in exclusive sessions with senior company executives to gain strategic insights and leadership perspectives.
Spend a day shadowing a different department to broaden your understanding of resort operations.
Conduct two interviews with senior leaders to learn about their career journeys and leadership philosophies.
Collaborate on a meaningful project that encourages creativity and contributes to business innovation.
Join interactive online sessions designed to provide exposure to various areas of the HVO business.
Connect with fellow interns and share your journey through our dedicated internship social media platform.
Internship Program Requirements Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
This is a fully on-site internship at one of the designated Hyatt Vacation Ownership resort locations.
Candidates must be actively pursuing a college degree at any level.
While students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply.
A valid driver’s license may be required, depending on scope of role.
Internship Timelines Spring: January – April Summer: May – August
*Timelines may vary depending on the needs of company
*Housing accommodations and relocation are the students’ responsibility.
Internship Resort Operations Position Descriptions Front Office
- Learn and apply brand-standard welcoming techniques to deliver an exceptional guest experience
- Welcome and assist guests and owners during the check-in and check-out process
- Learn how to be a helpful resource to guests by taking care of requests and inquiries
- Learn to handle daily front desk tasks and participate in problem solving
- Learn the difference between ownership and nightly reservations
- Observe and learn the pre-arrival process for guests
- Get to know room locations and how they are assigned Recreation/Activities:
- Promote fun resort activities and facilities to guests of all ages
- Lead and support activities like trivia, pool games, outdoor fun, and educational programs
- Help with setup and execution of special events such as food tastings and local storytelling
- Understand the importance of interacting directly with guests to create fun and memorable experiences
- Learn how to plan and organize daily and special activities
- Observe and support areas like health and fitness, childcare, and team leadership Interns must be able to reach overhead and below knee level, and perform physical activities such as bending, twisting, pulling, and stooping.
Interns must also be capable of standing, sitting, or walking for extended periods.
The ability to list, carry, push, or pull items weighing up to 10 pounds (25 pounds for Housekeeping) without assistance is required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Internal candidates are excluded.
Payment will be one-time payment processed within the first two pay cycles (30 days from start date) Internship Program Overview Hyatt Vacation Ownership offers a comprehensive internship program at one of our stunning resort locations, available in 3- or 6-month durations, and built around the following core pillars: Gain in-person, on-site work experience within a designated department at one of our premier resort locations.
Receive personalized guidance and support from experienced property leaders to help shape your career path.
Participate in exclusive sessions with senior company executives to gain strategic insights and leadership perspectives.
Spend a day shadowing a different department to broaden your understanding of resort operations.
Conduct two interviews with senior leaders to learn about their career journeys and leadership philosophies.
Collaborate on a meaningful project that encourages creativity and contributes to business innovation.
Join interactive online sessions designed to provide exposure to various areas of the HVO business.
Connect with fellow interns and share your journey through our dedicated internship social media platform.
Internship Program Requirements Must be available to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
This is a fully on-site internship at one of the designated Hyatt Vacation Ownership resort locations.
Candidates must be actively pursuing a college degree at any level.
While students majoring in Hospitality or Business Management are preferred, applicants from other academic disciplines are also encouraged to apply.
A valid driver’s license may be required, depending on scope of role.
Internship Timelines Spring: January – April Summer: May – August
*Timelines may vary depending on the needs of company
*Housing accommodations and relocation are the students’ responsibility.
Internship Resort Operations Position Descriptions Front Office
- Learn and apply brand-standard welcoming techniques to deliver an exceptional guest experience
- Welcome and assist guests and owners during the check-in and check-out process
- Learn how to be a helpful resource to guests by taking care of requests and inquiries
- Learn to handle daily front desk tasks and participate in problem solving
- Learn the difference between ownership and nightly reservations
- Observe and learn the pre-arrival process for guests
- Get to know room locations and how they are assigned Recreation/Activities:
- Promote fun resort activities and facilities to guests of all ages
- Lead and support activities like trivia, pool games, outdoor fun, and educational programs
- Help with setup and execution of special events such as food tastings and local storytelling
- Understand the importance of interacting directly with guests to create fun and memorable experiences
- Learn how to plan and organize daily and special activities
- Observe and support areas like health and fitness, childcare, and team leadership Interns must be able to reach overhead and below knee level, and perform physical activities such as bending, twisting, pulling, and stooping.
Interns must also be capable of standing, sitting, or walking for extended periods.
The ability to list, carry, push, or pull items weighing up to 10 pounds (25 pounds for Housekeeping) without assistance is required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
internship
H
In House Vacation Sales Concierge (Up to $2k Sign-on Bonus Potential*)
🏢 Hyatt vacation Ownership
Salary not disclosed
This is an in-person role located in San Antonio, TX Please note, this production-based position receives an hourly base + commission and bonuses offered.
Up to $2K Sign-On Bonus Potential
* o Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience $1,000 paid after training, $1,000 paid after six months of employment o Up to $1,000 sign on bonus potential with no Timeshare Experience $500 paid after training, $500 paid after six months of Employment Additional terms and conditions apply to the Sign-on Bonus Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Up to $2K Sign-On Bonus Potential
* o Up to $2,000 sign on bonus potential with 1 year of Timeshare Experience $1,000 paid after training, $1,000 paid after six months of employment o Up to $1,000 sign on bonus potential with no Timeshare Experience $500 paid after training, $500 paid after six months of Employment Additional terms and conditions apply to the Sign-on Bonus Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
H
Maintenance Technician III
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $29.45 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Maintenance TechnicianIII at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Maintenance TechnicianIII, a typical day will include: Responds and attends to guest repair requests.
Performs preventive maintenance tasks as assigned.
Communicates with guests/Owners to resolve maintenance issues.
Displays above-average engineering operations skills and strong general mechanical ability.
Performs general engineering-related inventory duties.
Performs advanced troubleshooting of building systems.
Reads, logs, tracks, and interprets readings from meters, gauges, and other measuring devices.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance TechnicianIII at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Valid Driver's License Required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Maintenance TechnicianIII at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Maintenance TechnicianIII, a typical day will include: Responds and attends to guest repair requests.
Performs preventive maintenance tasks as assigned.
Communicates with guests/Owners to resolve maintenance issues.
Displays above-average engineering operations skills and strong general mechanical ability.
Performs general engineering-related inventory duties.
Performs advanced troubleshooting of building systems.
Reads, logs, tracks, and interprets readings from meters, gauges, and other measuring devices.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance TechnicianIII at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Valid Driver's License Required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
H
Bellstand Attendant
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $18.90 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Bellstand Attendant atHVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Bellstand Attendant, a typical day will include: Greets and escort guests to their rooms.
Opens doors and assists Owners/guests/visitors entering and leaving the property.
Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
Transports guest luggage to and from the villa/guest room and/or designated bell area.
Assists with luggage storage and retrieval.
Assists Owners/guests/visitors in and out of vehicles, including assisting with loading/unloading luggage.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Bellstand Attendant at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Valid Driver's License Required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Bellstand Attendant atHVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes As a Bellstand Attendant, a typical day will include: Greets and escort guests to their rooms.
Opens doors and assists Owners/guests/visitors entering and leaving the property.
Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
Transports guest luggage to and from the villa/guest room and/or designated bell area.
Assists with luggage storage and retrieval.
Assists Owners/guests/visitors in and out of vehicles, including assisting with loading/unloading luggage.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Bellstand Attendant at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Valid Driver's License Required.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
H
Commissioned Vacation Sales Coordinator - Up to $2K Sign-On Bonus!
🏢 Hyatt vacation Ownership
Salary not disclosed
Up to $2000 sign on bonus potential
* • Up to $2000 with 1 year of timeshare experience
*
-
*$1,000 paid after training,
*$1,000 paid after six months of employment Up to $1000 with no timeshare experience
- $500 paid after training, $500 paid after six months Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Linkage, a typical day will include: Engaging with hotel guests at desk locations and providing elevated customer service.
Scheduling sales presentations and managing customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Linkage: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Concierge and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* • Up to $2000 with 1 year of timeshare experience
*
-
*$1,000 paid after training,
*$1,000 paid after six months of employment Up to $1000 with no timeshare experience
- $500 paid after training, $500 paid after six months Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Linkage, a typical day will include: Engaging with hotel guests at desk locations and providing elevated customer service.
Scheduling sales presentations and managing customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Linkage: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Concierge and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
H
In-House Sales Executive
🏢 Hyatt vacation Ownership
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
($18.75 plus commission) Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
($18.75 plus commission) Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Sales Executive Trainee, a typical day will include: Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from Owners.
Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Guest Experience and Company Standards: Welcome and greet all guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Sales Executive Trainee: Available to work a flexible schedule to include weekends and holidays.
Position may require background and drug screening, in accordance with state and local requirements.
The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
One-year related experience is preferred.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Resort Technology Delivery Lead
Salary not disclosed
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role requires with technical leadership for MVW’s enterprise hotel and resort technology products and/or platforms.
The incumbent is a resort technology subject matter expert.
Specific Job Summary Based at the Marriott Vacations Worldwide (MVW) Corporate Office in Orlando, FL, the ResortTechnology Delivery Lead plays a critical role in the solution design and delivery of at least one hotel or resort technology product and/or platform technology across all brands and at all hotel and resort locations across the MVW Enterprise.
Resort technology deployments are designed to enable and enhance Owner, guest, and customer experiences by translating product requirements into value delivery in support of achieving strategic Resort Operations business objectives and key results (OKRs).
The role is responsible for creating business value by providing solution design and delivery of one or more hotel or resort technology products, platforms, or applications, e.g., PMS, POS, door locks, credit card processing, HSIA/Wi-Fi, guest room entertainment, activity/event booking, staff key management, PBX, emergency management systems, guest texting, and other similar resort technology applications.
Oversees solution design and delivery of at least one technical product throughout the product life cycles by ensuring product features meet technical systems, security, data privacy, and architecture compliance standards and the implementation of governance, best practices, release management, and product performance optimization.
Key Results Resort Operations technical delivery team members are engaged, motivated, and operating effectively.
Resort Operations technology systems are highly resilient and secure.
Internal and external information security risks are identified, assessed, and mitigated in accordance with the company’s risk threshold.
Working Relationships Pod Product Lead Pod Resort Operations Business Product Owner Pod members Global Technology Stakeholders Resort Operations Business Leaders Specific Expected Contributions Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical product and platform solutions.
Leads implementation of hotel and resort product application solutions, customizations, and integrations to meet business needs within established cost parameters.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Performs other related tasks as appropriate.
Actively participates and contributes to the Product and Platform Pods Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other related tasks as appropriate.
Specific Candidate Profile: Education Bachelor of Science (BS) degree that is technology based in information technology, engineering, computer science, or statistical/math sciences preferred or equivalent work experience.
Master’s degree, e.g., MBA or in Computer Science preferred.
Certifications Preferred Relevant certifications in IT management, project management, or hospitality industry standards.
Experience At least eight years progressive experience in hotel and resort technical ecosystem is crucial.
Possess an understanding of hotel and resort technical products, architecture, and best practices.
Experience implementing scalable, secure, and integrated IT solution design for resort environments.
Experience designing and delivering hotel and resort technology systems and tools to enable products and on behalf of Owners, guests, and end users.
Experience in solution designing and implementing scalable, secure, and integrated IT solution design for Resort Operations environments.
Experience defining and leading large-scale technical projects with multiple stakeholders.
Experience in a multi-national, matrix structured organization preferred.
Experience in Hotel Management, Vacation Ownership, or Hospitality preferred.
Skills/Attributes: Analytical and Strategic Thinking Strategic Thinking: Capacity to align hotel and resort technical solutions with the Resort Operations strategic goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of Resort Operations technologies.
Hotel and resort technical product expertise: In-depth knowledge of enterprise resort technology systems (POS, PMS, Key/Access Systems, Guest Experience, Staff Experience, etc.) .
Ability to integrate diverse systems such as property management systems (PMS), point-of-sale (POS), and guest experience platforms.
Migration and Integration: Experience with migrating data from legacy systems to Hotel and Resort and other enterprise technical platforms, products, and systems.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Scripting and Automation: Proficiency in PowerShell and other scripting languages to automate tasks and streamline processes.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to hotel and resort platform and product implementations.
Project Management Skills Requirement Analysis: Skills in gathering and analyzing business requirements to tailor hotel and resort technical solutions to meet business needs.
Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Ability to support on property staff to improve their experience using technology.
Collaboration: Proven ability to collaborate within the GT organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Relocation Assistance available Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role requires with technical leadership for MVW’s enterprise hotel and resort technology products and/or platforms.
The incumbent is a resort technology subject matter expert.
Specific Job Summary Based at the Marriott Vacations Worldwide (MVW) Corporate Office in Orlando, FL, the ResortTechnology Delivery Lead plays a critical role in the solution design and delivery of at least one hotel or resort technology product and/or platform technology across all brands and at all hotel and resort locations across the MVW Enterprise.
Resort technology deployments are designed to enable and enhance Owner, guest, and customer experiences by translating product requirements into value delivery in support of achieving strategic Resort Operations business objectives and key results (OKRs).
The role is responsible for creating business value by providing solution design and delivery of one or more hotel or resort technology products, platforms, or applications, e.g., PMS, POS, door locks, credit card processing, HSIA/Wi-Fi, guest room entertainment, activity/event booking, staff key management, PBX, emergency management systems, guest texting, and other similar resort technology applications.
Oversees solution design and delivery of at least one technical product throughout the product life cycles by ensuring product features meet technical systems, security, data privacy, and architecture compliance standards and the implementation of governance, best practices, release management, and product performance optimization.
Key Results Resort Operations technical delivery team members are engaged, motivated, and operating effectively.
Resort Operations technology systems are highly resilient and secure.
Internal and external information security risks are identified, assessed, and mitigated in accordance with the company’s risk threshold.
Working Relationships Pod Product Lead Pod Resort Operations Business Product Owner Pod members Global Technology Stakeholders Resort Operations Business Leaders Specific Expected Contributions Partners with Resort Operations business leaders, product leads, business product owners, change management, and communications representatives, and other key stakeholders across the MVW enterprise to design and deliver technology solutions to end users.
Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical product and platform solutions.
Leads implementation of hotel and resort product application solutions, customizations, and integrations to meet business needs within established cost parameters.
Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases.
Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats.
Introduces automation tools and standardizes production platforms to scalability as technical products expand.
Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements.
Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards.
Partners with technical vendors to manage solution delivery and evaluate performance.
Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem.
Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization.
Explores new tools, techniques, and methodologies.
Continuously improves delivery processes and workflows.
Performs other related tasks as appropriate.
Actively participates and contributes to the Product and Platform Pods Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards.
Manages vendor relationships, including selection, contract negotiation, and performance evaluation.
Performs other related tasks as appropriate.
Specific Candidate Profile: Education Bachelor of Science (BS) degree that is technology based in information technology, engineering, computer science, or statistical/math sciences preferred or equivalent work experience.
Master’s degree, e.g., MBA or in Computer Science preferred.
Certifications Preferred Relevant certifications in IT management, project management, or hospitality industry standards.
Experience At least eight years progressive experience in hotel and resort technical ecosystem is crucial.
Possess an understanding of hotel and resort technical products, architecture, and best practices.
Experience implementing scalable, secure, and integrated IT solution design for resort environments.
Experience designing and delivering hotel and resort technology systems and tools to enable products and on behalf of Owners, guests, and end users.
Experience in solution designing and implementing scalable, secure, and integrated IT solution design for Resort Operations environments.
Experience defining and leading large-scale technical projects with multiple stakeholders.
Experience in a multi-national, matrix structured organization preferred.
Experience in Hotel Management, Vacation Ownership, or Hospitality preferred.
Skills/Attributes: Analytical and Strategic Thinking Strategic Thinking: Capacity to align hotel and resort technical solutions with the Resort Operations strategic goals and objectives.
Ability to be a strategic thought partner at the intersectionality of technology and the business with senior leaders.
Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of Resort Operations technologies.
Hotel and resort technical product expertise: In-depth knowledge of enterprise resort technology systems (POS, PMS, Key/Access Systems, Guest Experience, Staff Experience, etc.) .
Ability to integrate diverse systems such as property management systems (PMS), point-of-sale (POS), and guest experience platforms.
Migration and Integration: Experience with migrating data from legacy systems to Hotel and Resort and other enterprise technical platforms, products, and systems.
Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations.
Scripting and Automation: Proficiency in PowerShell and other scripting languages to automate tasks and streamline processes.
Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to hotel and resort platform and product implementations.
Project Management Skills Requirement Analysis: Skills in gathering and analyzing business requirements to tailor hotel and resort technical solutions to meet business needs.
Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements.
Change Management: Experience in managing change within an organization, including training and supporting end users.
Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways.
Able to contribute ideas that challenge assumptions and thinking.
Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively.
Ability to build empathy with key stakeholders in the course of their daily work.
Ability to support on property staff to improve their experience using technology.
Collaboration: Proven ability to collaborate within the GT organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations.
Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions.
Additional Attributes Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.
Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices.
Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral.
Proven ability to deliver both in class and on-line technical training sessions.
Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation.
Relocation Assistance available Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
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