Huck Bouma, PC Jobs in Usa

Finance Manager, Merchandise Planning & Analysis

HomeGoods | Homesense

Want to make an impact?

As part of our Financial Control team at HomeGoods|Homesense, you will play a role in supporting the Merchant and Buying organization to help drive sales and profits for the division. Day-to-day, you will have the opportunity to drive strategic decisions that impact merchandise margins for the leading off-price retailer in the world.

A successful candidate will be able to demonstrate the ability to work on multiple projects simultaneously that will be reviewed by Senior Executives. Further, thinking critically, analyzing effectively and communicating efficiently is required.

Responsibilities include:

• Lead a dynamic finance team and ensure effective, efficient and accurate forecasting
• Provide analytics around sales and merchandise margin, including markdown and inventory metrics
• Partner with senior merchants to provide insight into profit and retail trends
• Oversee & perform financial forecasting & reporting with excellent attention to detail
• Deliver key financial updates along with sales & inventory trends to CFO & senior merchants
• Deliver strategy presentations with strong messaging and recommendations to senior leadership
• Foster a collaborative culture through building relationships with partners across the business, such as Operational Groups, Merchandising & parallel finance groups
• Play a leadership role on projects & new initiatives for the team
• Manage and mentor associates on training and professional development

Requirements:

• Bachelor’s degree in Finance, Economics or related field
• At least 5 years of experience working in a business planning and/or finance environment
• Prior experience leading teams in a dynamic, fast paced environment
• Strong communication skills with an ability to acquire and analyze information and draw business solutions
• Prior experience with leading a team in enhancing use of data visualization tools like Power BI
• Able to concisely and effectively deliver insights, recommendations, and results to Executive Level management
• Ability to prioritize tasks, work on multiple engagements and manage constantly evolving assignments in a team environment
• Excellent quantitative and analytical skills, and reporting on large amounts of data
• High level of curiosity to explore, learn and understand business information
• Excellent attention to detail
• Proficient PC skills: Microsoft Office Excel & Power BI; Alteryx experience is a plus

We care about our culture, but we also prioritize your needs!

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; childcare/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

This position has a starting salary range of $104,750 to $136,150 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

This position is eligible for an annual incentive as well as long-term incentives.

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role.

In this role you will:

• Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;
• Provide excellent customer service.
• Create new user accounts.
• Install, upgrade and support Apple OSX, Windows OS and any other authorized applications.
• Manage desk moves and changes.
• Create, manage and maintain Desktop build images.
• Produce “how to” guides on systems usage to aid customers and other technical support staff.
• Proactively monitor IT systems and preventative measures taken to reduce system downtime.
• Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
• Ensure PC asset management processes are followed.

The successful candidate will have:

• Some 1st and 2nd line support experience
• Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365).
• Experience with Apple hardware and software.
• Understanding of basic networking protocols and principles for troubleshooting.
• Desktop Imaging and standard build creation.
• IOS & Android setup, configuration, and support.
• Pro-actively work on tickets/incidents in the departments queue.
• Previous experience with Windows, Apple OS, Microsoft Office and Adobe products
• Server Exposure, AD, VMware, File/Print servers.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

Rails is seeking an in-house Technical Designer. We are a fast-moving company with rapidly expanding collections and are seeking a driven individual who has strong time management skills, great with working on a team, and an entrepreneurial attitude.

The Technical Designer reports to the Technical Design Director.

Responsibilities:

• Measure incoming garments against vendor supplied measurements.
• Prepare and track samples and counter samples and make sure approval dates are met.
• Participate in technical fittings by preparing samples, taking notes, completing fit lists, and model booking.
• Generate detailed sketch and tech packs.
• Communicate to factories in various methods, i.e. pattern correction, digital photos, technical sketches.
• Collaborate with designers, production, merchants and overseas vendors.
• Daily communication with overseas and internal departments.

Qualifications:

• At least 5 years of technical design experience - in all categories in Men's and Women's
• Proficient in PC applications including MS Excel
• Knowledge of garment construction, pattern making, and grading
• Flexible and ability to multitask
• Excellent communication and organizational skills
• Strong team player with an attention to detail and accuracy
• Must be able to maintain an onsite presence at our Los Angeles office 4 days out of the week

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

This off-shift position is located within our Plant 10 Whitehall Casting Operation and will direct and motivate the manufacturing work force to produce products of high quality in the most efficient and safe manner and ensure that scheduling meets business and customer needs.

Responsibilities

• Supervises an effective team; includes planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime, and leaves of absences), assisting with career development (motivates, coaches, and trains to acquire maximum quality, productivity, morale, and cooperation), approving time and attendance, and prioritizing and making work assignments.
• Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.
• Provides training and mentoring to new Supervisors.
• Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.
• Maintains compliance with the collective bargaining agreement. Interfaces between management and union officials. Handles grievances.
• Ensures compliance with company policies, procedures, and practices.
• Schedules production and work teams.
• Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.
• Promotes EHS and continuous improvement initiatives and culture.
• Implements ABS principles and initiatives and is the 6S program leader.
• Interacts with their employees and other departments in order to manage the flow of product through the operation.
• Maintains inventories, as applicable.
• Creates a total awareness among assigned employees of Company policies, regulations, procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.
• Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality, and other factors.
• Prepares and analyzes documentation as required (i.e. production reports, log sheets, etc).
• Reviews work procedures for safety regulations and concerns.
• Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
• Performs audits for safety compliance; facilitates the 6S audit program.
• Assists with budget and goal setting of the operation.
• Complies with all EHS rules required for the work environment.
• Performs other duties, as assigned.

Job Roles

• Anticipation--asks questions to understand needs of multiple stakeholder groups; prepares operation for optimal execution; contributes as a strategic partner to planning process
• Reliability--leads by example; provides goal and measurement information to others; facilitates safe environment; works effectively within parameters of bargaining unit contract
• Optimizer--improves processes; executes production for maximal output; eliminates waste; increases quality; aligns activity and resources to desired outcomes; sets others up for success
• Facilitator--interacts with internal and external stakeholders at multiple levels; furnishes accurate instructions to others; acts as liaison between planning, management and execution elements of the business
• Responsiveness--deals effectively with the unforeseen; modifies labor schedule or other variables as needed based on circumstances
• Influence-- delegates effectively; capable of explaining the why behind a recommendation or directive; advocates for the business; maintains approachability; deals with conflict and change effectively
• Organization and structure--plans daily; coordinates to deliver on time; ensures efficiencies while balancing priorities of multiple projects and stakeholder groups; has contingency plans
• Observation--sees and hears through the lens of performance; enables accuracy in scheduling, quality in production and relationship with customers; makes recommendations and changes based on patterns and data; monitors for feedback and communicates findings; sees physical and personnel issues and acts on observations; has a finger on the pulse of what occurs within the plant
• Ownership--accepts accountability for the performance of others and the business; inspires ownership and improvement in others; invites measurement

Basic Qualifications:

• High School Diploma or GED from an accredited institution
• Minimum of 3 years leadership experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications

• Experience supervising in a manufacturing environment
• Experience with TPM, Synchronous Mfg., and Kaizen Concepts
• Must be able to communicate effectively with all levels of the organization, have good team building skills, excellent people skills; ability to handle multiple tasks, technically oriented
• Must be energetic and a self-starter, able to promote and implement change, have good PC skills, good telephone skills, strong organizational skills, and ability to promote a continuous improvement atmosphere

Job Description

BIW APPRENTICE SCHOOL ADMISSIONS

Apprenticeship is an educational and career opportunity unlike any other - Earn while you learn! We offer high quality, comprehensive apprenticeship opportunities for highly motivated students interested in getting a college degree while launching their shipbuilding career ( ). THIS POSTING IS FOR AN 8,000 HR (APPROX 4 YEAR) APPRENTICESHIP IN A MANUFACTURING TRADE THAT INCLUDES RIGOROUS COLLEGE COURSEWORK. ALL 8,000 HOURS ARE SERVED IN ONE TRADE. TRADE JOB DESCRIPTIONApprenticeship is a first shift position.Apprenticeships may be available in the following trades: carpentry, electricians, machinists (inside and outside), pipefitters, shipfitters, tinsmiths, welders, and maintenance. Each trade has their own job requirements and may have additional requirements beyond those listed below. For more detail on each trade, please visit: Apprenticeship Programs - General Dynamics - Bath Iron Works ( )

Required/Preferred Education/Training

Required:

* Be at least 18 years of age at the time of hire.

* Have a high school education or equivalent (GED) at the time of hire.

* Have competence with common PC-based software (Microsoft Office products, Internet browser, etc.).

* Have access to computer, Internet, and common software outside of work for completing course assignments.

Required Submissions:

* Submit a cover letter explaining your motivation for apply to this position within 30-days of applying.

* Submit official transcripts from all high schools and colleges attended within 30-days of applying.

* Submit and demonstrate college readiness in reading, writing, and mathematics through taking the ACCUPLACER test at your local community college within 30-days of applying.

After submitting the initial on-line application, you have 30-days to provide all supporting documentation e.g., cover letter, high school and college transcripts, and your ACCUPLACER score. Further communication/emails will direct the applicant regarding how to take the ACCUPLACER and submit documents. For those who are local to BIW, a popular location is SMCC's Midcoast Campus located in Brunswick, ME. However, if you live in another state and your local community college offers a different placement test, we may accept them as a replacement to the ACCUPLACER. For more information on the test please visit The admissions staff reviews applications only after receiving all documentation. Preferred:

* Trade/Vocational School graduate.

* Experience using basic hand tools and working in a construction or industrial manufacturing environment.

Required/Preferred Experience

Required:

* Must meet the requirements of the Physical Task Analysis, including (but not limited to): climbing ladders, climbing stairs, working inside, outside, at heights, in confined spaces, on units, on ships, and/or in buildings.

* Ability to wear a respirator, use hand tools, and use pneumatic tools is.

* Ability to read tape measure, add/subtract tape measurements, and basic math skills.

Preferred:

* Background in construction, building houses, automotive, spray painting, grinding, burning steel, pipe fitting, electrical, insulating, tin work, steel fabrication, etc.

* Demonstrated ability to read and comprehend blueprints and other technical documents preferred.

* Strong oral and written communication skills.

* Strong organizational skills with the ability to prioritize and manage multiple tasks.

* Ability to work in a team environment.

Eaton's IS AER FMC division is currently seeking a Senior CNC Setup Machinist. The hourly rate for this position is $25 - $29 per hour. The hours for this shift are 7:00 am - 3:00 pm. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Eaton Aerospace Group is currently seeking CNC Setup Machinists to join our 1st shift team. This position is based in our North Charleston, SC facility. Relocation assistance will be provided. The range for this role is $25-29 per hour. This position is currently offering a sign-on bonus of $3,000*; less applicable withholding.

Position Overview: The setup machinist will lead the transition/changeover between production runs on various CNC machines such as mills and lathes then operate select machines through the remainder of the production run while ensuring quality parts from the work cell.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.

In this function you will: Properly set tools in machine locations required for set-up & perform part changeover including program retrieval and input Establish work offsets (G54, G55, etc.) manually and utilizing probing technology Read, understand, and reset CNC machine program codes Be able to calculate and input axis coordinates for CNC machines up to 3 axis's or use spindle probe to determine work offsets Utilize Geometric Dimensioning and Tolerancing results to make adjustments to work offsets Additional benefits to include: Health insurance effective from first day of employment, air conditioned and well-maintained facility, paid lunch, two weeks of vacation upon hire. Eaton is invested in the learning and development of its employees, offering tuition assistance and capitalizing on new machining and measuring equipment.

Required (Basic) Qualifications: Must have a minimum of five (5) years' experience operating CNC lathes and/or mills in a manufacturing or operations environment or equivalent education Must have three (3) years' experience setting up CNC lathes and/or mills Candidates must be legally authorized to work in the United States without company sponsorship. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications: Technical degree in manufacturing, machining, or related field Journeyman's Toolmaker Certification Experience with CNC or conversational programming Experience operating a variety of manual machines (lathes, mills, jig bore, grinders etc.) Familiar with Kaizen, Lean Manufacturing techniques such as Value Stream Mapping, 5S, TPM, Error Proofing, Standardized Work, Set up Reduction, Continuous Flow, and Pull Experience in Troubleshooting Problems using quality tools such as statistics, 8D, 5 Why, Fishbone diagrams, etc. PC computer skills (Excel, Access, Word, Outlook, etc...) with ability to learn other programs Must be able to understand and interpret blueprints and sketches including proficiency in Geometric Dimensioning and Tolerancing (GD&T). Must be able to perform basic shop math. Must have demonstrated mechanical aptitude.

Tampa, FL

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a great communicator who enjoys helping others? We're hiring Customer Service Representatives to support inbound customer inquiries. In this role, you'll assist callers by resolving disputes, processing payments, and providing guidance on procedures all while delivering a professional and positive customer experience.

This is an entry-level, on-site position based at our Tampa ValorVIP (an MCI Company) office. While previous contact center experience is a plus, it's not required. We provide paid training, full benefits, performance incentives, and opportunities for career advancement.

We're looking for dependable individuals with strong communication skills and a willingness to learn and grow in a fast-paced environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and courtesy
• Understand customer needs and provide effective solutions
• Research and resolve issues by coordinating with other departments as needed
• Follow client-specific processes and maintain a courteous tone throughout interactions
• Use internal systems to manage accounts and accurately document customer claims
• Adhere to scripts, policies, and procedures
• Leverage training and knowledge resources to answer customer questions
• Maintain confidentiality and handle sensitive information appropriately
• Escalate complex issues to supervisors or appropriate departments
• Aim for first-call resolution through effective problem-solving
• Stay up to date by attending training sessions and reviewing new materials
• Meet attendance and scheduling requirements consistently

Wonder if you are a good fit for this position? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be at least 18 years old
• High school diploma or equivalent
• Proficient in data entry and computer use
• Fluent in English (spoken and written)
• Wired high-speed internet connection (minimum 20Mbps download speed)
• Strong written, verbal, and organizational skills
• Typing speed of at least 20 words per minute
• Availability to work scheduled shifts, including during training
• Basic knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Comfortable using Windows PC applications and learning new systems
• Reliable and punctual with excellent attendance
• Strong problem-solving and troubleshooting abilities
• Skilled in conflict resolution and negotiation
• Customer-focused, empathetic, and patient
• Able to multitask, stay focused, and manage time independently
• Team-oriented with a commitment to delivering excellent service
• Adaptable and able to thrive in a dynamic, fast-paced environment
• Strong interpersonal skills and the ability to build rapport with customers and colleagues

All MCI Locations:

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Actively supporting the Stockroom function in all material related and control tasks. Accurately and safely perform warehouse related activities involving the physical movement of material with corresponding system transactions, supporting verifications, and documentation when necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Coordinates the movement of material to the necessary manufacturing areas to support production schedules.

* Physically and systematically executes necessary material movements involving all types of material requiring replenishment to manufacturing areas.

* Executes material movements to all necessary areas outside of the manufacturing process (i.e. shipping, parts prep, office personnel, etc.).

* Utilizes RF scanners when appropriate for performing ERP transactions.

* Operates any material handling equipment as needed.

* Maintains organization of Bin Management and First In First Out maintenance.

* Returns unused materials to stockroom from manufacturing areas using RF.

* Properly disposes scrap components.

* Pulls material for purges from stock as needed.

* Perform Warehouse Cycle-counts where appropriate.

* Verifies necessary material movements and paperwork to ensure correct physical and system movement of material.

* May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

* Ability to define problems, collect data, establish facts, and draw valid conclusions.

* Ability to operate a personal computer including using a Windows based operating system and related software.

* Advanced PC skills, including training and knowledge of Jabil's software packages.

* Ability to write simple correspondence. Read and understand visual aid.

* Ability to apply common sense understanding to carry out simple one- or two-step instructions.

* Ability to deal with standardized situations with only occasional or no variables.

* Ability to read and comprehend simple instructions, short correspondence, and memos.

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

* Ability to compute rate, ratio, and percent and to draw and interpret graphs

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( ), the Federal Trade Commission identity theft hotline ( ) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access /Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

#AWorldofPossibilities

#EarlyCareer

Location: Las Cruces, NM

Job Type: Full-Time

Pay Types: Salary + Bonus

Benefits & Perks: Management: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

Application Details: No Resume Required, On-site Interview

Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager, you will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of supervisors to help develop efficient operations, promote sales and customer and services. You will work to continuously improve client metrics by providing leadership, direction, and motivation to the workforce.

Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred.

This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities: Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.

Key Responsibilities:

• Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives
• Responsible for coaching and developing reports on customer service processes and best practices.
• Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously
• Drive a culture of accountability, continuous improvement, and personal excellence
• Directs workforce management activities and sets performance goals and objectives accordingly
• Develop and maintain strategy on ensuring customer satisfaction on all service interaction
• Provide team motivation and development to maximize sales opportunities
• Responsible for the overall performance and productivity of direct reports
• Responsible for weekly payroll review and submission to ensure correct entries
• Responsible for driving the growth of revenue and profit originating from a call center
• Proven ability to meet performance, efficiency, and quality assurance targets
• Monitoring of individual and team results to identify and act on both positive and negative performance
• Communicate key messages effectively to ensure that direct reports are informed of process changes
• Provide regular feedback to supervisors regarding performance wins and areas of opportunity
• Work with other departments in the organization, such as quality assurance, training, IT, and recruiting
• Develop and audit quality assurance strategies to ensure the delivery of world-class service
• Determining work procedures, preparing work schedules, and expediting workflow
• Responsible for hiring, coaching and terminating call center employees
• Be a subject matter expert on your client's business
• Manage remote employees as needed.
• Other duties and responsibilities as assigned

Candidate Qualifications: It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age or older
• High school diploma or equivalent
• Experience with data-entry utilizing a computer
• The ability to read and speak English fluently
• Have a wired, high-speed internet connection (Download speed of 20Mbps+)
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Ability to work regularly scheduled shifts within our hours of operation including the training period.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem solving and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

Conditions of Employment: All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details: Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life: MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific

Location: Greensboro, NC - 600 Pegg Road, Suite 119, Greensboro, North Carolina - 27409

Work Hours: Day Shift

Why Are We The Best On The Road?

• Because You'll Be Home Every Night! When we say, \"Local Deliveries Only\", we mean that.
• Safety is #1 We have a responsibility to each other, our customers, and communities to focus on safety. Therefore, we enhance our Safety procedures on an ongoing basis to make sure our employees stay safe.
• No Deliveries? No Problem! Sometimes weather doesn't cooperate. No matter if you have deliveries to make or not, you are guaranteed at least 40 hours per week.
• We Celebrate You! With 600+ Drivers, POOLCORP believes that safe driving and exceptional performance should be rewarded, so we do just that through bonuses to celebrate your success.

You Want Benefits? You've Got It! Our Generous Benefits Package Includes:

• Medical, Dental, Vision, and Prescription Drug Coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) With Generous Company Match
• 13 Days of Paid Time Off (PTO) & 8 Paid Holidays
• 100% Employer Paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that Include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and Much More!

What To Expect? CDL Drivers Make Safe, Complete, Accurate and On-Time Deliveries To Customers While Complying With Department of Transportation (DOT) and Other Applicable Regulations.

On A Daily Basis Our Drivers:

• Make Deliveries Using The Most Effective Route To Ensure Orders Are Delivered On Time.
• Load and Unload The Vehicle, Ensuring That All Products Are Properly Secured, And Hazardous Material Is Separated Appropriately.
• Collect Payments and Accurately Document Delivery.
• Maintain Compliance With State and Federal Regulations (Federal Motor Carrier Safety Regulations (FMCSR)).
• Complete Pre-Trip and Post-Trip Vehicle Inspections and Inform Supervisor of Any Maintenance Needed.
• Ensure The Vehicle Is Clean, Well-Maintained, and Presentable on a Daily Basis.
• Increase Job and Product Knowledge on an Ongoing Basis.
• Perform Other Duties As Assigned.

To Drive For POOLCORP You Need:

• To Be At Least 21 Years Old.
• A Valid Commercial Driver's License, Preferably With HAZMAT Endorsement.
• A Motor Vehicle Record (MVR) and Pre-Employment Screening Program Indicating No More Than 2 Combined Violations or At Fault Accidents in the Past 3 Years.
• The Ability to Maneuver Heavy Objects That Can Weigh Up to 100 Pounds.
• Excellent Customer Service Skills.
• Good Communication Skills, Both Written and Verbal.
• To Carry Out Instructions with Minimal Supervision.
• Familiarity with PCs and Other Material Handling Equipment (Preferred).
• Moffett, Skelly or Air Brake Experience a Plus!

Ready to Drive Down the Road to Success? Join a Multibillion-Dollar Team Right in Your Own Backyard!

Looking to Work for the Best in the Industry? Look No Further Than POOLCORP, the World's Leading Distributor of Outdoor Living Products. With Over 445 Sales Centers in 13 Countries and a Team with More Than 6,000 Dedicated Employees, We Are Committed to Meeting the Needs of Our Customers with Pride and Professionalism. Our Network Includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Tile, Pinch A Penny, and Horizon Distributors.

What Drives Us? BEING AN EMPLOYER OF CHOICE. We Pride Ourselves on Being the Best of the Best in Our Industry. When Describing POOLCORP's Employees, Our CEO, Pete Arvan, Said \"We Have a Passion to Grow and a Passion to Deliver on Our Commitments.\" Simply Put, We Hire Great People to Deliver Outstanding Results.

So, End Your Job Search Here. Take the Right Turn and Join Our Team Today!

Bilingual, Military, Military Spouses and Veteran Applicants Are Strongly Encouraged to Apply! Currently, POOLCORP Has Over One Hundred and Twenty Military Personnel Serving on Our Team. We Understand the Uniqueness of Hiring Military Personnel and Veterans and Will Support Him/Her in the Time of Duty or with the Transition into New Civilian Professions.

All Offers to External Candidates for Employment Are Contingent Upon the Successful Completion of Pre-Employment Drug Testing and Background Verifications Before Employment is Finalized. This Position is Considered \"Safety-Sensitive\" and Includes Tasks or Duties Which Could Affect the Safety and Health of the Employee Performing the Tasks or Others.

POOLCORP, Including All Its Subsidiaries, is a Drug-Free Company and Equal Opportunity Employer By Choice. The Company Understands, Respects, and Values Diversity Unique Styles, Experiences, Identities, Ideas, and Opinions While Striving to Be Inclusive of All People. This Commitment is Critical to Our Success as a Global Company as We Seek to Recruit, Develop, and Retain the Most Talented People from a Diverse Candidate Pool. Hiring and Promotional Decisions are Based Solely on the Qualifications Required for the Job to be Filled.

Driver Hotline! If You Would Like to Speak Directly with One of Our Driver Recruiters About a Job Opening, Please Call 844-367-7665 (844-FOR-POOL).

To Apply, Email