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Software Sales Development Representative (Federal SaaS)
Salary not disclosed
Fairfax, VA 2 days ago


Software Sales Development Representative (Federal SaaS)

Job Locations

US

Job ID

2026-2166

# of Openings

1

Category

Analyst

Overview

Pyramid is seeking a high-energy, self-motivated Software Sales Development Representative (SDR) to drive pipeline growth for AIR-Quire and future Pyramid software products. This is a hunter role focused on proactive outreach, cold calling, lead generation, and securing qualified demos within federal civilian and DoD agencies as well as non-governmental entities.

This individual will identify target agencies, research key decision-makers, execute structured call campaigns, and generate qualified opportunities that convert into product demonstrations and revenue. The SDR will work closely with the CGO, Nexus technical team, and CFO to move prospects from initial contact through demo, pricing strategy, and contract award.

This is a new and highly visible role that will help establish Pyramid's product sales engine.



Responsibilities

Pipeline Development & Cold Outreach

  • Conduct structured cold calling campaigns to federal agencies, system integrators, and contracting partners.
  • Research and identify target agencies, buying offices, and key decision-makers (COs, PMs, CIO shops, acquisition leadership).
  • Build prospect lists using GovWin, , FPDS, LinkedIn, agency forecasts, and other federal data sources.
  • Execute outbound email, LinkedIn, and phone campaigns to secure discovery calls and product demos.
  • Track outreach cadence and follow-up schedule to ensure persistent, professional engagement.

Sales Planning & Strategy Execution

  • Develop and maintain a 30-60-90 day sales plan and call plan aligned to AIR-Quire growth targets.
  • Maintain weekly activity metrics (calls, emails, meetings secured, and demos scheduled).
  • Track pipeline status and conversion metrics in CRM (HubSpot, Salesforce, or equivalent).
  • Identify target contract vehicles and existing programs where AIR-Quire can be positioned.
  • Coordinate with CGO to align outreach with broader capture and growth strategy.

Demo Coordination & Opportunity Advancement

  • Qualify prospects before scheduling demos.
  • Coordinate with the Nexus team to schedule and prepare technical demonstrations.
  • Prepare briefing materials and background summaries for leadership before demos.
  • Support follow-up after demos with structured next steps and documented action items.
  • Partner with CFO and CGO on pricing strategy and proposal support once an opportunity matures.

Relationship Building

  • Establish relationships with federal acquisition professionals and program offices.
  • Position AIR-Quire as a mission-enabling AI solution aligned to federal modernization priorities.
  • Identify pilot opportunities and land-and-expand pathways.


Qualifications

  • 1-4 years of experience in software sales, SaaS sales, or federal business development.
  • Demonstrated comfort with cold calling and outbound prospecting.
  • Strong research and analytical skills.
  • Highly organized with disciplined tracking and follow-up habits.
  • Strong written and verbal communication skills.
  • Ability to confidently engage federal decision-makers.
  • U.S. Citizenship required.

Preferred Qualifications

  • Experience selling into the federal government.
  • Familiarity with federal procurement processes and contract vehicles.
  • Experience using CRM platforms and sales tracking tools.
  • Exposure to AI, SaaS, GovTech, or acquisition of modernization environments.

Success Metrics (First 6-12 Months)

  • 15-25 qualified discovery calls per month.
  • 8-12 demos scheduled per month.
  • Documented and measurable pipeline growth.
  • Support closing of first 2-3 product deals.
  • Establish repeatable outbound playbook for AIR-Quire product sales.


Target Pay Range

The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.

Pyramid Min

USD $101,829.93/Yr.

Pyramid Max

USD $152,744.89/Yr.

Why Pyramid?

Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.

EEO Statement

Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Not Specified
Caregiver – Home & Community Services
17 hourly
Garnavillo, IA 2 days ago
**Please read the ENTIRE job posting before applying**

**Sign on Bonus Available - Paid out in 3 equal payments after completing 3, 6, and 9 months of employment**

** This is an entry-level position, and no prior experience is required. Training will be provided.**

This role operates in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.

Direct Support Professionals are the heartbeat of what we do at Imagine the Possibilities empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall care team, you will collaborate with other Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will fulfill an individuals behavioral care plan by creatively strategizing the best way for each individual to reach and exceed their goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like:

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

- Collaborate with the HCBS Supervisor and HCBS Programmer to develop goals for the individual served.
- Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

- Provide complete, consistent, and accurate documentation of the individuals progress.
- Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
- Provide care to individuals that help them present their best selves to the community. This may include helping with hygienic needs, choosing appropriate clothing, administering medication, and ensuring they have food options suitable for their dietary needs.
- Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

- Competitive Wages: The base pay is $17/hour. With education and experience, you could start out making more than that.
- Scheduling: Were a 24/7 service provider, offering a variety of shifts and scheduling options based on program needs.
- Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
- 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
- Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
- Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
- Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
- Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
- Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

- Social Services
permanent
Travel CT Technologist
✦ New
Salary not disclosed
Bethel, AK 1 day ago
Job Description

Catalytic Solutions is seeking a travel CT Technologist for a travel job in Bethel, Alaska.

Job Description & Requirements

- Specialty: CT Technologist
- Discipline: Allied Health Professional
- Start Date: ASAP
- Duration: 26 weeks
- 36 hours per week
- Shift: 12 hours, flexible
- Employment Type: Travel

About Catalytic Solutions

At Catalytic Solutions, we’re redefining what healthcare staffing should feel like. We believe outstanding patient care begins with clinicians who feel supported, respected, and empowered. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.

We partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. Behind every placement is our experienced operations team handling compliance, credentialing, and communication so you can focus on delivering exceptional care.

Catalytic Solutions—where clinicians thrive, partners trust us, and healthcare staffing gets smarter.

**Exciting Opportunity for CT Technologist in Bethel, AK!**/n/nJob Description:/n/n- Perform radiographic examinations on patients of all ages, from newborns to geriatrics./n- Contribute to the efficient operation of the department./n- Ensure quality and continuity of patient care./n- Respond to receptionist responsibilities as needed./n/nPosition Qualifications:/n/n- Minimum Education: Graduate of an accredited Radiological Technology program or equivalent./n- Minimum Experience: /n - Two years post-graduate radiologic experience in a hospital setting./n - Knowledge of CT angiograms./n - Ability to work independently./n - Computer experience desirable./n /n- License, Certification, Registration: /n - American Registry of Radiological Technologists (ARRT)./n - CT registered or Board eligible./n/nAdditional Information:/n/n- Shifts: Vary, typically 36 hours one week and 48 hours the next./n- Private housing is not provided; all housing is in shared units./n- No pets allowed./n- Airfare is initially paid by the candidate and/or agency, reimbursed upon arrival in Bethel, AK./n- Flight itinerary information is required at least one (1) week in advance for scheduling purposes./n- New Employee Orientation occurs every Tuesday and Wednesday only./n- Candidates cannot travel until all credentials are cleared./n/nRequirements for Onboarding:/n/n- Physical Address/n- Email Address/n- Phone Number/n- Date of Birth/n- Social Security Number (SSN)/n- Immunization records: /n - Hepatitis A/n - Hepatitis B/n - Varicella/n - Measles/n - Mumps/n - Rubella/n - T-Dap/n - Polio/n- Photos: Copy of Photo ID, SSN card./n- Professional license and/or certification./n- Education documentation (transcripts where required)./n- Background check results (national and criminal)./n- 10-panel drug screen within the last 90 days./n- Competency (testing) checklist./n- OIG report for all alias names./n- SAM report for all alias names./n- National sex offender registry search for all alias names./n- OSHA report./n- OFAC report./n- Fit test or physical./n- Emergency contact information./n- 3 references./n/nCandidates submitted by multiple agencies will be automatically rejected./n/nWhy Catalytic Solutions (CatSol): /nAt CatSol, we connect dedicated therapists with rewarding assignments across the country. Enjoy competitive pay, seamless onboarding, and a supportive recruiter who’s with you every step of the way. Join us — where your expertise makes a difference every day.

Catalytic Solutions Job ID #17794121. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Radiology/Imaging:CT Tech,08:00:00-20:00:00

About Catalytic Solutions
About Catalytic Solutions

At Catalytic Solutions, we’re redefining what healthcare staffing should feel like. We believe outstanding patient care begins with clinicians who feel supported, respected, and empowered. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.

We partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. Behind every placement is our experienced operations team handling compliance, credentialing, and communication so you can focus on delivering exceptional care.

Catalytic Solutions—where clinicians thrive, partners trust us, and healthcare staffing gets smarter.

Benefits

- Benefits start day 1
- Sick pay
- Life insurance
- Referral bonus
- Health savings account
- Discount program
- Medical benefits
- Dental benefits
- Vision benefits
- Wellness and fitness programs
- License and certification reimbursement
- Pet insurance
Not Specified
Direct Support Professional (DSP) – Entry Level + Paid Training
✦ New
🏢 imagine the Possibilities
17 hourly
Burlington, IA 1 day ago
** SITE-SPECIFIC SIGN-ON BONUS! **

One of our locations requires more hands-on care, and CNA experience is highly valued. To support this important role, we are offering a Sign-On Bonus for one specific site only. Full-Time: $500 and Part-Time: $250. Bonuses are paid in two equal installments after completing 3 months and 6 months of employment.

This role operates in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.

Direct Support Professionals are the heartbeat of what we do at Imagine the Possibilities empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall care team, you will collaborate with other Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will fulfill an individuals behavioral care plan by creatively strategizing the best way for each individual to reach and exceed their goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like:

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

- Collaborate with the HCBS Supervisor and HCBS Programmer to develop goals for the individual served.
- Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

- Provide complete, consistent, and accurate documentation of the individuals progress.
- Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
- Provide care to individuals that help them present their best selves to the community. This may include helping with hygienic needs, choosing appropriate clothing, administering medication, and ensuring they have food options suitable for their dietary needs.
- Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

- Competitive Wages: The base pay is $17/hour. With education and experience, you could start out making more than that.
- Scheduling: Were a 24/7 service provider, offering a variety of shifts and scheduling options based on program needs.
- Training: This is an entry-level position, and we provide comprehensive training to ensure every employee feels confident and supported as they get started.
- Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
- 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
- Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
- Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
- Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
- Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
- Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

- Social Services
permanent
Home Care Caregiver – Full Time / Part Time
✦ New
🏢 imagine the Possibilities
17 hourly
Creston, IA 1 day ago
**Please read the ENTIRE job posting before applying**

** This is an entry-level position, and no prior experience is required. Training will be provided.**

This role operates in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.

Direct Support Professionals are the heartbeat of what we do at Imagine the Possibilities empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall care team, you will collaborate with other Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will fulfill an individuals behavioral care plan by creatively strategizing the best way for each individual to reach and exceed their goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like:

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

- Collaborate with the HCBS Supervisor and HCBS Programmer to develop goals for the individual served.
- Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

- Provide complete, consistent, and accurate documentation of the individuals progress.
- Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
- Provide care to individuals that help them present their best selves to the community. This may include helping with hygienic needs, choosing appropriate clothing, administering medication, and ensuring they have food options suitable for their dietary needs.
- Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

- Competitive Wages: The base pay is $17/hour. With education and experience, you could start out making more than that.
- Scheduling: Were a 24/7 service provider, offering a variety of shifts and scheduling options based on program needs.
- Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
- 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
- Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
- Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
- Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
- Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
- Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

- Social Services
permanent
Travel Medical-Surgical/Telemetry RN
✦ New
Salary not disclosed
Job Description

Certification Details
- BLS
- ACLS

Job Details
- Traveler will be responsible for self-studying telemetry strips upon acceptance and a basic dysrhythmia test out will be given first week of assignment. This must be passed in order to work on our telemetry/med surg unit.
- Delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation in coordination with other health team members.
- Effectively interacts with the patient, significant others, and other health team members while maintaining high standards of professional nursing.
- Provides high quality care to the following patient populations: Geriatric, Medical/Surgical, Adult, and Telemetry.
- Positions available on Medical Surgical Unit and Telemetry Unit.
- ACLS Required.
- Estimated work week 36-hours with the possibility of overtime.

Job Requirements
- BLS certification (AHA or ARC acceptable) required for clinical positions.
- ACLS certification required.
- Primary Source Verification of professional license and/or certification as required for the position (RN license) must be verified through BON & NURSYS within 30 days of start and updated upon expiration.
- Basic dysrhythmia test must be passed within first week of assignment to work on telemetry/med surg unit.

Schedule Information
- Estimated work week 36-hours with possibility of overtime.
- Position is day shift.

Unit Specific Information
- Positions available on Medical Surgical Unit and Telemetry Unit.
- Basic dysrhythmia test required to work on telemetry/med surg unit.

Additional Details
- BD Screening Attestation required prior to onboarding.
- COVID-19 Vaccine required with declination accepted.
- MMR: 2 vaccines or positive titer; booster or declination accepted if low or equivocal.
- Fit Test completed prior to start; acceptable masks include Moldex 1510, 3M 1860s, 3M 1860, Moldex 1513, 3M 1870+ Respirator.
- Hepatitis B: 2 vaccines or positive titer; booster or declination accepted if low or equivocal.
- TB Test: Proof of negative test within past year or documentation if history of positive test.
- Health Statement: Physician statement within last 12 months required.
- Driver's License/State ID: Unexpired government issued photo ID required.
- Varicella: 2 vaccines or positive titer; booster or declination accepted if low or equivocal.
- Tdap: Valid for 10 years from administered date; declinations accepted.
- GRH Background Check within 30 days of start.
- GRH Iowa Adult and Child Abuse state requirement.
- GRH Education Verification through 3rd party.
- GRH EPLS/GSA/SAM HHS/OIG check within 30 days of start.
- 2 Professional References required, 1 must be from Supervisor.
- GRH Drug Screen within 30 days of start; 10 panel drug screen required.
- GRH Skills Checklist completed within 12 months.
- GRH SING check within 30 days of start.
- GRH Resume or Profile required.
- GRH I9 Attestation required.
- GRH Color Vision required.
- GRH Contract Employee Data Sheet required.
- GRH NSO check within 30 days of start.
- GRH OFAC check within 30 days of start.
- GRH Evergreen Link to be completed within 48 hours of offer acceptance for system access.
- GRH OSHA Questionnaire to be completed by candidate.
- Pre-Orientation CBL Acknowledgement required.
- Influenza Vaccine required annually by 12/01 with facility declination accepted.
Not Specified
Rental Reservations Agent
Salary not disclosed
Ocoee, FL 2 days ago

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Job Description

Rental Reservations Agent Jobs in Orlando, FL – Hiring Immediately

Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.

This is a structured call‑center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate’s commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.

At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.

What You’ll Do

  • Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
  • Provide accurate information on availability, locations, policies, promotions to book or service reservations.
  • Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
  • Deliver exceptional customer service and resolve guests concerns with professionalism
  • Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
  • Participate in Gate Assessments during training with an 80% passing requirement
  • Maintain excellent written notes and system documentation
  • Meet all attendance, punctuality, and schedule requirements, including first‑90‑day restrictions

Qualifications

Qualifications

  • High School Diploma or equivalent required
  • 4–6 months of sales, customer service, call center, or related hospitality experience preferred
  • Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
  • Strong verbal and written communication skills
  • Fast and accurate typing; ability to work across multiple screens and software programs
  • Strong problem solver with a customer-first mindset
  • Must be able to commit to no time off during the first 90 days
  • Ability to sit for extended periods and occasionally lift up to 15 pounds
  • Previous work-from-home experience preferred

Training & Schedule Details (Include in Job Posting)

  • New Hire Orientation: 4/16
  • Start Date: 4/17 in Ocoee, FL
  • Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
  • No time off permitted during first 90 days
  • Post‑training schedule:
    • Weekdays: 12:30pm–9:00pm (2 days off during the week)
    • Weekends: 10:00am–6:00pm
  • Shift Differentials:
    • After 5pm: +10%
    • Weekends: +15%
  • Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Not Specified
Director of Sales (Multi-Channel)
Salary not disclosed
Los Angeles, CA 2 days ago

Shims Bargain Inc. (dba JC Sales) is a leading full-service wholesaler serving the value, discount, convenience, distributor, and grocery classes of trade worldwide. For over 30 years, we have been the bedrock for our customers, supplying them with unmatched variety, value, and service, offering the convenience of one-stop shopping experience. We provide the widest variety of quality products at the lowest possible prices. We offer over 12,000 items with annual sales of approximately $200 million. Our commitment to our legacy and online customers' success has enabled us to be one of the top 100 largest private companies in Los Angeles and ranked 12th on the 2022 Minority-Owned Business List from the Los Angeles Business Journal.


Job Responsibilities


The Director of Sales is a senior sales leader responsible for developing and executing strategic sales plans, achieving revenue and profitability targets, managing key customer relationships, and leading the sales organization across all channels.


This position oversees four distinct sales teams: Showroom Sales, Out-of-State Sales, E-Commerce Sales, and CNC (Cash and Carry). The Director of Sales will drive sales performance, enhance customer satisfaction, improve forecasting accuracy, strengthen sales operations, and align closely with Purchasing, Operations, Accounting, and IT to support overall business objectives.


Key Responsibilities


The Director of Sales balances strategic planning with hands-on leadership to drive profitable growth.


1) Sales Strategy & Execution

  • Implement a comprehensive sales strategy to achieve or exceed organizational sales and profit goals.
  • Expand market share by identifying new business opportunities, target markets, and customer segments.
  • Establish clear priorities and performance targets across all sales channels to ensure consistent execution.


2) Revenue Growth & Forecasting

  • Own and exceed annual revenue targets and lead the organization’s sales planning process.
  • Monitor sales performance and analyze trends to identify opportunities and risks.
  • Provide accurate, timely reporting and forecasting to executive leadership, including performance vs. goals.


3) Team Leadership & Management (Multi-Channel)

  • Build, mentor, and motivate a high-performing sales team, including Sales Managers and sales representatives.
  • Set clear expectations and performance standards, provide coaching/training, and manage performance improvement.
  • Promote a culture of accountability, collaboration, customer focus, and results-driven execution.


4) Sales Channel Oversight (Showroom / Out-of-State / E-Commerce / CNC)

  • Showroom: Drive in-person sales performance, customer retention, and showroom customer experience.
  • Out-of-State: Expand market reach through territory development and strategic customer growth.
  • E-Commerce: Improve online sales performance, conversions, promotions, and customer experience in coordination with cross-functional partners.
  • CNC (Cash & Carry): Optimize high-volume sales execution, speed of service, repeated purchasing, and team productivity.


5) Key Account & Relationship Management

  • Build and maintain strong, long-term relationships with key customers, retailers, distributors, and strategic partners.
  • Understand customer needs and deliver solutions that improve satisfaction, retention, and long-term growth.
  • Manage escalations and ensure timely resolution of customer issues.


6) Discount Strategy & Negotiation

  • Coordinate with internal stakeholders (Purchasing, Operations, Accounting, and IT) to implement discount strategy and pricing execution.
  • Negotiate contracts, trading terms, and strategic agreements while protecting gross margin and long-term profitability.
  • Ensure discounting and promotional decisions align with company goals and approved guidelines.


7) Market, Product & Competitive Expertise

  • Stay current on industry patterns, market trends, customer behavior, and competitor pricing/activity.
  • Use insights to improve sales execution, customer strategy, and product/category opportunities.
  • Provide actionable recommendations to leadership related to market shifts and competitive positioning.


8) Cross-Functional Collaboration & Execution

  • Work closely with Purchasing, Operations, Accounting, and IT to ensure seamless execution of sales initiatives.
  • Align sales strategy with inventory availability, fulfillment capabilities, promotions, and operational readiness.
  • Improve internal systems, process efficiency, and reporting accuracy to strengthen company performance.


Required Skills and Qualifications


Experience

  • Core Experience: Minimum 10–15 years of sales experience, with 5–10 years in a senior leadership role (Sales Manager / Senior Manager / Director), preferably within a relevant industry.
  • Wholesale/Retail Expertise: Extensive experience working at or directly with major retailers and clubs, including Walmart, Sam’s Club, Costco, Grocery Outlet, and Smart & Final, as well as a broad range of small to mid-sized retail establishments.
  • Market Expansion: Proven track record of identifying and opening new business opportunities, entering untapped markets, and acquiring new customer segments.
  • International Sales & Export: Demonstrated ability to capitalize on international opportunities, including the ability to spot global trends, target high-potential regions, and execute a comprehensive international sales plan that includes establishing global partnerships and streamlining sales strategy.
  • Regulatory Knowledge: Functional understanding of export requirements, international shipping logistics, and cross-border trade compliance.


Education

  • Required: Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Preferred: MBA or equivalent advanced degree is a strong plus.


Leadership & Strategic Thinking

  • Team Development: Proven ability to lead, inspire, and develop high-performing teams while establishing a culture of accountability and teamwork across diverse sales channels.
  • Business Acumen: Strong analytical skills with the ability to manage budgets, ROI, and business performance at a P&L-impact level.
  • Strategic Execution: Ability to translate market insights into actionable recommendations for executive leadership regarding market shifts and competitive positioning.


Communication & Technical Skills

  • Negotiation: Expert-level negotiation skills with a history of closing and managing high-value accounts and strategic agreements.
  • Communication: Excellent verbal and written communication skills, including the ability to deliver professional presentations to executive stakeholders.
  • Technical Proficiency: Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and experience using ERP systems, CRM tools, and data analytics platforms to drive performance.


Employment Status:

Exempt


Job Type:

Full-Time


Work Location:

2600 S. Soto Street, Los Angeles, CA 90058


Report to:

Vice President of Sales


Pay Range:

$115,000 - $135,000 per year


Benefits:

Medical / Dental / Vision / Life Insurance / HRA / FSA / 401K / Free lunch on Fridays / Perks at Work / Company Events / Vacation / Paid Holiday / Sick Hours

Not Specified
Bilingual Customer Service Representative - 100 % Remote
✦ New
Salary not disclosed

Overview:

Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative.


*** Candidate must be authorized to work in USA without requiring sponsorship ***


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*** Location: Rancho Cordova, CA 95670

*** Duration: 3+ months


Important:

  • Schedule: Monday–Friday, 9:00 AM–6:00 PM PST
  • Work Arrangement: Initial training onsite; remote work permitted after training completion


Job Overview:

The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment.


Job Functions:

  • Respond to inbound 800-line calls and complete outbound support calls.
  • Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed.
  • Assist beneficiaries with enrollment transaction requests, as applicable.
  • Maintain current knowledge of client programs, policies, procedures, and desk guidelines.
  • Ensure adherence to contract compliance provisions relevant to the role.
  • Follow all position-specific policies and procedures while meeting quality and production expectations.


Required Qualifications:

  • High school diploma, GED, or equivalent certification.
  • At least 1 year of experience in customer service, call center, or a related field.
  • Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian.
  • Strong computer literacy and ability to quickly learn new software programs.
  • Ability to follow procedures and meet established quality and productivity standards.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Ability to work both independently and collaboratively as part of a team.


Preferred Requirement:

  • Experience in a health or human services environment.
  • Prior public-facing call center experience.


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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.


Sam Banga

Lead Recruiter




Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.


Remote working/work at home options are available for this role.
Not Specified
Customer Service Representative, Paper Machine Service
✦ New
Salary not disclosed
Springfield, MA 1 day ago

Job description: Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.


GENERAL SCOPE OF RESPONSIBILITIES

A customer service representative supports both internal customers (product managers, account managers, production, and finance staff) and external customers with all steps in the sales cycle; from helping to identify required parts or resources to preparing offers (quotes), processing orders, and resolution of after order issues.

NATURE AND SCOPE:

  • Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities;
  • Interact with internal / external customers to provide information response to inquiries about products and services.
  • handle and resolve questions / concerns
  • provide information about the organization’s products and service
  • generate quotes and process orders as requested by Product Managers, Sales Area Manager, and customers
  • enter and ensure proper handling of all orders
  • maintain customer pricing based on guidance from product managers
  • coordinate delivery and purchase order requirements with Logistics Department,
  • communicate special shipment dates and date changes to the Regional Sales entities, Sales Area Managers, and/or customers
  • Other duties as assigned by Supervisor or Managers.

REPORTING RELATIONSHIPS:

Line: Customer Service Manager, Paper Machine Service

Coordination with: engineering, production groups, field sales (SAMs), and finance

SUPERVISION RECEIVED:

The employee carries out the work within guidelines such as objectives, definitions with minimal oversight. Works with moderate supervision.

SUPERVISORY RESPONSIBILITIES:

Line: None

POSITION REQUIREMENTS

  • College degree and/or equivalent experience
  • Manufacturing Experience a plus
  • Self-starter capable of working with minimum supervision.
  • Extremely thorough organizational and planning skills.
  • Strong knowledge of customer service and establishing contacts.
  • Ability to handle numerous projects at one time.
  • Excellent written and verbal communication skills.
  • Ability to develop close professional relationships
  • Ability to research and review technical drawings and documents.
  • Very strong computer skills (Word, Excel, PowerPoint)
  • Some ERP experience (SAP experience a plus)
  • Ability to [learn to] read and interpret engineering drawings.
  • Ability to work independently and handle high volume email traffic
  • *This is not a call center position

LANGUAGE ABILITY:

Ability to read and comprehend instructions, engineering drawings, correspondence, and memos. Ability to write effective correspondence. Ability to effectively transfer information in one-on-one and small group situations to customers, vendors, and other employees of the organization.

EFFORT & WORKING CONDITIONS

Working conditions can include production/fabrication facilities, paper mills, and offices.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Not Specified
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