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MAU is hiring a Technical Writer for our client in Greenville, SC. As a Technical Writer, you will create and document manufacturing processes, industrialization standards, and lean practices while supporting inspections and process validations. This is a long-term contract assignment.

Benefits Package

• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Uniform allowance

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM
• Ability to work off-shift or a flexible schedule as required by project timelines

Required Education and Experience

• Bachelor’s degree from an accredited university or college OR
• A high school diploma / GED with at least 1 year of technical writing experience

Preferred Experience

• Bachelor’s degree in Engineering or Machine Tool Technology
• Demonstrated examples of technical writing
• Demonstrated examples of applying lean principles

General Requirements

• Ability and desire to work on-site in a manufacturing environment
• Ability to effectively communicate to multiple levels of the organization, both verbally and through written communication
• Ability to productively manage multiple projects concurrently
• Self-motivated and self-driven

Essential Functions

• Create documentation that outlines various manufacturing processes (methods writing)
• Document industrialization standards and best practices (standards writing)
• Work with Operators and Engineers to document processes and best practices
• Execute hands-on development of inspections and validations of processes
• Identify and eliminate waste
• Incorporate lean manufacturing principles, quality, and documentation

This role is restricted to U.S. persons due to access to export-controlled technology (U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act).

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

MAU is hiring a CNC Setup Technician for our client in Greenville, SC. As a CNC Setup Technician, you will support process industrialization efforts by executing CNC machine setups, prove outs, and troubleshooting activities for gas turbine components.

Benefits Package:

• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Opportunity for advancement
• Uniform allowance

Shift Information:

• Contract role
• 18-month assignment with potential for direct hire based on performance
• Must be available to work off-shifts and overtime as needed

Required Education and Experience:

• 5+ years of experience as a CNC setup/prove out technician
• Demonstrated ability to hold tolerances to ±0.0005"
• Hands-on experience with at least two of the following CNC control families: Fanuc, Haas, Okuma, Siemens
• Proficient in blueprint reading and GD&T
• Experience using probing systems for part setup and in-process inspection
• Skilled in loading/changing cutting tools and grind wheels
• Familiarity with part identification and non-conformance segregation
• Willingness to perform physical work, including standing and lifting as required
• Exposure to CMM, Blue Light Scanner, or HandyScan equipment
• Ability to follow documented methods, standards, and procedures

General Requirements:

• Strong communication skills to report risks, issues, and deviations
• Ability to maintain orderly work areas according to 5S standards
• Safe use of cranes and rigging for large parts and fixtures
• Commitment to safety, quality, and teamwork

Essential Functions:

Setups and Prove Out Execution

• Safely set up, tear down, and prove out new and legacy jobs on:
• VTL, VBM/HBM
• 3–5 axis vertical and horizontal mills
• EDM (wire, sinker, hole pop)
• Creep feed grinders
• Large horizontal broaches
• Interpret and execute work using engineering drawings, GD&T, routings, travelers, setup sheets, and work instructions
• Indicate fixtures and parts; build, load, and change tooling
• Establish work and tool offsets using probing systems (Renishaw preferred)
• Dry run and single block new/modified CNC programs to verify safe paths
• Identify process or program issues during prove out and escalate to engineering
• Make traceable G/M code edits (feeds/speeds, offsets, cutter comp, canned cycles)

Machine Controls and Inspection

• Operate across multiple CNC controls: Fanuc, Haas, Okuma OSP, Siemens
• Hold and verify tolerances to ±0.0005"
• Perform in-process inspections using:
• Micrometers, indicators, bore gages
• Height gages, pin gages, profilometer
• Operate CMM hardware to run programs (no data analysis required)
• Operate Blue Light Scanner and HandyScan for data capture during troubleshooting

Production & Troubleshooting Support

• Support limited production runs by operating machines after setup
• Assist with machining of HRSA materials (e.g., Inconel)
• Communicate risks, issues, and deviations clearly to engineers and supervisors
• Follow established quality procedures and standards
• Maintain clean and organized work areas per 5S expectations

Equipment Care & Safety

• Perform basic machine care and preventative maintenance checks:
• Probe and tool setter verification
• Coolant concentration checks
• Chip and work area management
• Use cranes and rigging safely for large parts and fixtures
• Promptly escalate machine or safety concerns

Working Conditions:

• Hands-on role in a manufacturing facility
• Collaboration with Manufacturing Engineering and Operations teams
• Fast-paced environment requiring quick problem-solving and safe execution

Physical Demands:

• Frequent standing, lifting, and operating heavy machinery
• Use of rigging and crane equipment for large components

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

• W2 Contract, 12 Months
• This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm

Overview

• Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.

Benefits Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

MAU is hiring an Advanced Manufacturing Engineer for our client in Gainesville, GA. As an Advanced Manufacturing Engineer, you will design, develop, and enhance manufacturing processes that meet product requirements while prioritizing operator safety. This is a direct-hire opportunity.

Benefits Package

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid holidays
• Paid time off
• On-the-job training
• Opportunity for advancement

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM

Required Education and Experience

• Bachelor’s degree in Engineering or a related field, with a focus on manufacturing.

Preferred Education and Experience

• Experience with AutoCAD.
• Background in engineering within a manufacturing environment.
• A Master’s degree in a manufacturing-related engineering field

General Requirements

• Demonstrated ability to work with complex manufacturing systems.
• Strong skills in problem-solving, leadership, and communication.
• Experience with manufacturing methods, quality assurance, and presenting technical information to diverse audiences.
• Proficiency with CAD tools; familiarity with CAD/CAM and design documentation.
• Demonstrated interest in innovation, Industry 4.0 manufacturing technologies, and continuous improvement (e.g., automation, simulation, digital tools, data-driven process optimization).
• Naturally curious and comfortable exploring new tools, methods, and technologies to enhance safety, quality, and productivity.
• Experience leading a project or coordinating cross-functional teams in academic, co-op, or professional settings.
• Ability to drive initiatives from concept through implementation while maintaining alignment with stakeholders on the shop floor and in the office.

Essential Functions

• Design manufacturing processes that meet product requirements and prioritize operator safety
• Collaborate with equipment vendors and conduct research to develop safe and efficient production methods
• Develop manufacturing processes with poka-yoke solutions to prevent quality issues
• Design testing methods and evaluate finished products to ensure high-quality standards
• Analyze workflows, space needs, and equipment layouts using Kubota’s 5-Gen and KPS Principles
• Support production decisions by calculating costs, reviewing schedules, and estimating future needs
• Lead project activities, managing timelines, budgets, and vendor coordination
• Collect and analyze data to prepare process and product reports
• Create and maintain standard operating procedures and technical documentation
• Support continuous improvement and Kaizen initiatives to meet safety, quality, and productivity goals
• Research and recommend the adoption of technologies such as AI, automation, simulations, and vision systems
• Ensure compliance with relevant government regulations
• Collaborate with maintenance teams to develop preventative maintenance plans for new equipment
• Adhere to company policies and propose improvements to existing standards
• Design tooling and fixtures using CAD applications, and maintain design records
• Train technicians and operators on new or updated processes
• Stay current through workshops, publications, and professional organizations
• Support team members during high-capacity periods and share best practices

Working Conditions

• Work in a dynamic, loud production environment with varying temperatures
• Regularly work on the shop floor in collaboration with technicians, operators, and maintenance staff

Physical Demands

• Stand for extended periods and walk the shop floor regularly
• Sit for design, analysis, and documentation tasks
• Operate power and handheld tools as needed for manufacturing support

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

Position: Electrical General Superintendent

Location: Warner Robins, GA

About the Company

Our client is looking for a strong Electrical Superintendent to join their Warner Robins, Georgia team! Our client is an established Electrical contractor with over 50 years of expertise, established in several major markets, and has a proven track record, leading the industry in the Southeast region. This contractor is known for their impressive project portfolio and unmatched company culture. This position offers a variety of employee benefits, career advancement opportunities, and much more. See more information about the role below:

Benefits and Perks

• Competitive Base Salary: $110,000 - $130,000 annually- depending on experience
• Comprehensive benefits packages available, including medical, dental, vision, life, and pet insurance, as well as, short and long-term disability plans, and 401k with company matching available
• Generous leave benefits, including paid parental leave, paid time off, and company holidays
• Company provided vehicle or vehicle allowance - depending on the position and experience level.
• Technology package including laptop, software and more
• Bonus program eligibility
• Career advancement opportunities
• Relocation Assistance

Position Responsibilities

• Lead and oversee craft workers assigned to specific areas of responsibility, utilizing all resources effectively
• Ensure compliance with project procedures, safety requirements, work rules, and applicable regulations
• Document all violations, notify project management, and recommend corrective actions as needed. Conduct accident investigations when required
• Ensure compliance with all company, client, and project policies, standards, and procedures
• Motivate team members to achieve objectives and maintain a high standard of work
• Plan, coordinate, and supervise onsite functions such as scheduling, engineering, and material control
• Organize and plan the work for which you are responsible, ensuring all necessary materials, tools, and information are prepared in advance
• Maintain a daily job journal detailing actual events, decisions, and progress

Here’s What We’re Looking For

• Electrician with minimum of 10 years of experience managing large crews and electrical construction projects with at least 10 years in the electrical trade.
• Must be willing to travel 75%-100% if not local to project. Projects are in varying locations throughout the Southeastern Region - this one in particular is located in Warner Robins, GA.
• Proficient in Microsoft Office, Excel, Bluebeam, and familiarity with estimating and other construction software.
• Able to read and understand construction drawings and specifications
• Strong knowledge with NEC
• Extensive knowledge of electrical installations
• Experience with Design-Build projects is highly preferred
• Ability to multitask in a high volume, fast-paced work environment
• Strong verbal and written communication skills
• Must be organized, detail-oriented and efficient
• Bilingual: English & Spanish is highly preferred
• Journeyman Electrical License is highly preferred
• OSHA 30 preferred

Reach out to Anna Claire Stephens at HardHat Workforce Solutions for more information or to apply now! Email: Text: 256.431.9731

Position: Electrical Project Manager

Location: Warner Robins, GA

Relocation Assistance Provided

About the Company

Our client is seeking an experienced Electrical Project Manager to join their Warner Robins, Georgia team supporting a large federal construction project. They are a highly respected electrical contractor known for technical expertise, safety excellence, and long-term client partnerships. With a strong portfolio across data center, healthcare, and commercial markets, this firm combines large-scale project capability with a people-first culture that prioritizes integrity, collaboration, and professional growth. Employees benefit from a company that invests in training, mentorship, and advancement -- creating an environment where high performers can build a lasting career while contributing to complex, cutting-edge projects.

About the Role

In this leadership role, you’ll oversee electrical construction projects from preconstruction through closeout, ensuring alignment with design, budget, and schedule requirements. You’ll play a pivotal part in client management, field coordination, and financial oversight. This is a highly visible, client-facing position where you’ll drive project performance, manage risk, and ensure safety compliance while fostering strong relationships with customers, subcontractors, and team members. The ideal candidate brings a balance of technical knowledge, business acumen, and on-site leadership to deliver results in a fast-paced environment.

Benefits and Perks

• Competitive base salary - varies depending on experience level).
• Per Diem Package - negotiable depending on candidate & situation.
• Comprehensive health coverage (medical, dental, vision, prescription)
• Company-paid life, AD&D, short- and long-term disability insurance
• 401(k) + company match
• Paid vacation, holidays, and flexible leave programs
• Tuition reimbursement and wellness initiatives
• Growth opportunities with ongoing technical and leadership training
• Strong culture of safety, collaboration, and innovation
• Technology package including laptop, software and more
• Bonus program eligibility
• Relocation Assistance

Position Responsibilities

• Ensure compliance with company, client, and project policies while maintaining top-tier safety standards.
• Prepare and review estimates, proposals, budgets, and schedules for assigned projects.
• Oversee all phases of project execution -- administration, field operations, procurement, and closeout.
• Conduct regular job site visits to assess progress, coordinate labor/material needs, and address potential issues.
• Build and maintain strong client relationships by ensuring clear communication and consistent delivery on expectations.
• Lead project billing and collections processes while tracking cost and schedule performance.
• Support purchasing and vendor coordination to ensure timely material procurement and delivery.
• Provide mentorship, coaching, and direction to junior project staff and field supervision.
• Anticipate project risks and implement effective mitigation strategies.
• Actively participate in company, industry, and community engagement initiatives.

Here’s What We’re Looking For

Required:

• 2-5+ years of experience in construction project management.
• Strong understanding of electrical installations and ability to read electrical and mechanical drawings
• Proficiency with computer-based estimating and project management systems
• Excellent written and verbal communication skills
• Strong organizational and problem-solving abilities
• Familiarity with billing, collections, and financial forecasting
• OSHA 30 certification (or ability to obtain within first year)
• Authorized to work in the U.S. without sponsorship

Preferred:

• Experience with federal commercial projects.
• Bachelor’s degree, journeyman, or master electrician’s license
• Experience with software such as Bluebeam, Procore, Microsoft Project, and On-Screen Takeoff (or ability to learn quickly)

Reach out to Anna Claire Stephens at HardHat Workforce Solutions for more information or to apply now!

MAU is hiring a CNC Programmer for our client in Greenville, SC. As a CNC Programmer, you will generate, verify, and support CNC programs while providing programming assistance, operator support, and process improvement initiatives for CNC machining operations. This is a long-term contract opportunity with an assignment duration of 18 months with potential for direct hire.

Benefits Package

• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Opportunity for advancement
• Uniform allowance

Shift Information

• Monday–Friday | 7:30 AM – 4:30 PM

Required Education and Experience

• Bachelor’s Degree, Associate’s Degree, or Machinist Apprentice (or similar) graduate with 3 years of experience with graphical based CAM System CNC Programming OR
• High School Degree with 6 years of experience with graphical based CAM System CNC Programming

Preferred Education and Experience

• Preference given to candidates with Siemens NX CAM experience (1953 or later)
• Bachelor’s degree in Engineering or Machine Tool Technology
• Experience creating 5-axis CNC programs using a CAM system
• Minimum of 1 year of experience with high-level machine tool controls, including sub-routine (macro), Renishaw probing routine, and variable-based programming
• Experience machining high-temperature superalloys used in HDGT or Aerospace components
• Large VTL, VBM, and HBM programming experience
• Creep feed grind experience
• Sinker, Wire, and Fast Hole Drill EDM experience
• Experience using Vericut or other CNC verification/machine simulation software
• Experience with large precision grinding applications

General Requirements

• Ability to safely operate machinery, including setup and prove-out of first pieces
• Strong problem-solving and organizational skills with above-average shop math skills in geometry and trigonometry
• Strong familiarity with multiple machine controls, including Fanuc, Haas, Okuma, Siemens, and G&L
• Demonstrated proficiency in interpreting drawing requirements
• Ability to multitask and productively manage multiple projects concurrently

Essential Functions

• Work and support operations on the first shift
• Generate and maintain CNC programs utilizing NX-CAM or other software, including multi-axis milling, turning, grinding, and/or EDM
• Verify new CNC programs prior to release to the shop floor, utilizing Vericut
• Provide CNC-related support to Manufacturing Engineers and deliver operator training during new or rebuilt machine startup and process improvements
• Provide daily operator support through CNC programming assistance and troubleshooting on the shop floor
• Support and implement tooling and fixturing requirements associated with CNC machine tools
• Generate and support workstation instructions (methods) related to CNC operations
• Initiate and lead process improvement projects to improve safety, quality, cost, and delivery
• Communicate effectively with appropriate team members when needed
• Work effectively both independently and in a team-based environment within a matrixed organization
• Operate effectively in a fast-paced environment while embracing and driving positive change inside and outside the organization when appropriate

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

Now hiring for a Customer Support Operations Coordinator in Atlanta!

This is a temporary to permanent hire position working a hybrid schedule.

About the Role

We are seeking a highly organized and detail‐oriented Support Operations Coordinator to join our team. In this role, you will oversee the full lifecycle of support tickets within the call center, ensuring timely responses, proper escalations, and high‐quality resolutions. You will help maintain the health of the ticket queue, support agents with process clarity, and continuously improve documentation, scripts, and workflows to enhance efficiency and customer experience.

Key Responsibilities:

Ticket & Queue Management

• Monitor inbound support tickets to ensure timely assignment, updates, and resolution within SLA.
• Identify stalled, aging, or misrouted tickets and take corrective action.
• Route escalations to the appropriate internal teams (Tier 2, Tier 3, Support).
• Track daily ticket volume, backlog, and closure rates.

Quality & Process Improvement

• Review recurring issues and recommend updates to troubleshooting scripts and runbooks.
• Partner with the team to refine workflows that reduce handle time and improve first‐contact resolution.
• Identify documentation gaps and create or update knowledge base content.
• Analyze ticket trends to recommend training topics or process enhancements.

Support Operations Coordination

• Serve as the point of contact for ticketing system best practices and improvements.
• Ensure agents follow documentation standards and resolution procedures.
• Collaborate with cross‐functional teams to resolve systemic issues impacting support.

Reporting & Metrics

• Generate daily and weekly reports on ticket status, SLA performance, backlog, and escalations.
• Highlight risks, bottlenecks, and operational issues to leadership.
• Track improvements in script and runbook effectiveness over time.

As a RemX Customer Support Operations Coordinator We Offer You:

• Competitive pay
• Paid weekly (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!

Required Skills & Experience:

• 2-4 years of experience in a call center, technical support, or service operations environment.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong analytical mindset with the ability to identify process inefficiencies.
• Clear written and verbal communication skills; technical writing experience is a plus.
• Experience creating or maintaining support documentation is preferred.

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Title: Customer Service Representative

Location: On-site in Baltimore, MD

Pay Rate: $ 18/hr on W2

Terms of Employment

• W2 Contract, 12 Months

• This role is full-time onsite reporting in Baltimore, MD

• Work Schedule: 08:00 am- 05:00 pm

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.

• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.

• Processing complex orders, returns, and exchanges accurately and efficiently.

• Resolving escalated customer complaints or issues in a timely and effective manner.

• Acting as a point of contact for other customer service representatives for guidance and support.

• Mentoring and training junior customer service representatives.

• Maintaining accurate and detailed records of customer interactions and transactions.

• Analyzing customer feedback and trends to identify areas for improvement.

• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.

• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.

• Need prior large volume of utility call center experience

• Previous customer service experience/call center experience.

• Handling Inbound and Outbound calls

• Solid understanding of customer service principles and practices.

• Excellent communication and interpersonal skills.

• Strong customer focus.

• Ability to handle difficult or challenging situations with professionalism and empathy.