How Much Do Cia Intelligence Analysts Make Jobs in Usa
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Opportunities available for a Business Intelligence Analyst to join our Community Medical Group family!
We are seeking a Business Intelligence Analyst to support organizational growth by transforming complex data into clear, actionable insights. This role partners closely with executive leadership, IT, and cross functional teams to develop reporting, dashboards, and analytics solutions that drive operational efficiency, strategic planning, and improved performance across the organization.
In addition to our competitive pay, we also offer:
- 17 PTO Days
- 11 paid Holidays
- 1 Floating Holiday
- United Healthcare for our health, dental, and Vison plans
- 401k + Employer Match
- Company paid Life Insurance
- An engaging work environment
- Growth opportunities plus so much more!
What will you be doing?
- Analyze complex structured and unstructured data to identify trends, patterns, and performance insights
- Develop and deliver reports, dashboards, and visualizations using PowerBi.
- Build and maintain data models to support forecasting, predictive analytics, and business planning
- Collaborate with business leaders and technical teams to gather requirements and translate needs into analytics solutions
- Ensure data accuracy, integrity, and governance standards are maintained
What do we need from you?
- Bachelor’s degree in Computer Science, Statistics, or a related field
- Master’s degree preferred
- Minimum of two years of experience in business intelligence, data analytics, or a related role
- Minimum two years with PowerBi reporting
- SQL proficient, familiarity with Python and ETL processes/tools
- Healthcare experience preferred
Passion| Service | Integrity | Accountability
#CMGProud
***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Intelligence Analyst, you’ll be responsible for providing the Army with crucial and reliable information about enemy forces and potential areas of conflict. You’ll analyze, assess, process, and distribute tactical intelligence, as well as create, document, organize, and cross-reference intelligence records and files.
Skills you’ll learn align with Intelligence Collection, Intelligence Analysis and Record Keeping. In addition, you could earn 24 nationally recognized certifications!
JOB DUTIES
Collecting and analyzing intelligence data from various sources, including classified information
Create reports and briefings that provide valuable insights to commanders and decision-makers
REQUIREMENTS
10 weeks of Basic Training
13 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S.
ARMY OR ARMY RESERVE
*** As an Intelligence Analyst, you’ll be responsible for providing the Army with crucial and reliable information about enemy forces and potential areas of conflict.
You’ll analyze, assess, process, and distribute tactical intelligence, as well as create, document, organize, and cross-reference intelligence records and files.
Skills you’ll learn align with Intelligence Collection, Intelligence Analysis and Record Keeping.
In addition, you could earn 24 nationally recognized certifications! JOB DUTIES Collecting and analyzing intelligence data from various sources, including classified information Create reports and briefings that provide valuable insights to commanders and decision-makers REQUIREMENTS 10 weeks of Basic Training 13 weeks of Advanced Individual Training U.S.
Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career.
Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost.
You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus
- up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Salary: $100,000
- $120,000 per year A bit about us: Our client is a global company h, operating thousands of locations in more than 150 countries.
The business runs on a franchise model and focuses on growth, innovation, and digital customer experiences.
Why join us? Medical/Dental/Vision 401k + match Flexibility Growth Job Details Job Details: Are you a proactive, analytical thinker with expertise in risk assessment and intercompany operations? If so, we have an exciting opportunity for you.
We are seeking a Corporate Assurance Analyst to join our dynamic team.
This role is integral to our company's success, as it involves ensuring our business operations adhere to the highest standards of compliance, governance, and risk management.
The successful candidate will be responsible for providing assurance on the effectiveness of our risk management, internal controls, and governance processes.
This position offers a unique opportunity to work in a fast-paced environment where your contributions will have a direct impact on our company's success.
Responsibilities: As a Corporate Assurance Analyst, your responsibilities will include: 1.
Conducting comprehensive risk assessments and audits to identify potential issues and areas for improvement.
2.
Collaborating with various departments to ensure intercompany transactions are handled accurately and efficiently.
3.
Developing and implementing effective strategies for managing risks and ensuring compliance with relevant regulations.
4.
Preparing detailed reports on audit findings and proposing recommendations for improving our internal controls and procedures.
5.
Participating in the development and implementation of corporate policies and procedures to enhance our company's overall assurance framework.
6.
Providing advice and guidance to management on risk management and compliance matters.
7.
Staying up-to-date with the latest developments in corporate governance, risk management, and assurance practices.
Qualifications: To be considered for the Permanent Corporate Assurance Analyst position, you must possess the following qualifications: 1.
A bachelor's degree in finance, business administration, or a related field.
A master's degree or professional certification (such as CPA, CFA, CIA, or CISA) will be an added advantage.
2.
A minimum of 5 years of experience in risk assessment, compliance, auditing, or a related field, preferably in a corporate setting.
3.
Proven experience in intercompany operations, with a strong understanding of accounting principles and financial reporting.
4.
Excellent analytical and problem-solving skills, with the ability to interpret complex financial data and identify potential risks.
5.
Strong communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.
6.
Proficiency in using financial software and Microsoft Office Suite, particularly Excel.
7.
A high level of integrity and professionalism, with the ability to handle confidential information with discretion.
8.
A proactive approach to work, with the ability to work independently and as part of a team.
9.
A strong commitment to continuous learning and professional development.
This role is an excellent opportunity for a seasoned professional looking to make a significant impact in a leading organization.
If you meet the above qualifications and are ready to take on this challenging and rewarding role, we encourage you to apply.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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We are looking for a Senior Technology Compliance Analyst who will play a pivotal role in advancing our Compliance Program. This unique opportunity allows you to serve as a subject matter expert, collaborating with Technology management teams to design, evaluate and test internal controls for efficiency and effectiveness. In this role, you will monitor regulatory and technology changes, coordinate with internal and external auditors, and ensure compliance across the organization. You will lead control reviews for new business areas, technologies, and evolving processes, identify gaps between policy and practice, and recommend remediation strategies.
What you will do – Essential Responsibilities
- Develop and maintain a comprehensive framework for Technology Compliance, including validation, classification, and control testing across IT domains (e.g., PCI DSS, HIPAA, Data Privacy).
- Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
- Lead compliance assessments and pre-implementation reviews to ensure proper controls are designed, implemented, and documented.
- Design, implement, and maintain enterprise-wide General IT Controls (GITCs) and compliance frameworks aligned with regulatory requirements (PCI DSS, SOX, HIPAA, Data Privacy, etc.).
- Develop and enforce processes and procedures to ensure adherence to company policies, laws, and industry standards (e.g., NIST, ITIL).
- Influence compliance strategy and direction within established standards and guidance.
- Act as a trusted advisor and subject matter expert on technology key controls, partnering to evaluate control effectiveness, identify risks, and support remediation efforts.
- Leverage technical experience to assist management in designing appropriate automation and system configurations to support the enforcement and collection of compliance-related evidence.
- Facilitate internal and external audits, and provide clear, timely communication of findings, recommendations, and remediation plans.
- Monitor and validate information security controls, analyze trends in control weaknesses, and recommend enhancements to meet evolving compliance standards.
- Collaborate cross-functionally while demonstrating ownership, initiative, and effective communication on compliance matters.
- Execute enterprise compliance governance frameworks, balancing risk appetite with business needs and translating findings into actionable steps.
- Assess compliance exposure and deficiencies across internal and external systems, recommending effective solutions.
- Lead remediation and design review meetings, build consensus on compliance strategies, and influence direction across teams.
- Maintain awareness of emerging technology trends and evolving external regulations to proactively adapt compliance processes.
Purpose of the role
As a Senior Technology Compliance Analyst, you will play a pivotal role in strengthening our IT control environment by driving innovation, collaboration, and continuous improvement. You will work closely with product, technology, and compliance teams to design controls, assist with control execution, and perform testing and validation. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and compliance, and embraces automation and data-driven insights to modernize practices. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and a commitment to delivering high-impact solutions that enhance operational resilience and ensure regulatory alignment.
Qualifications and Requirements
- Bachelor's degree (or equivalent experience), with solid IT audit or compliance experience.
- Familiarity with Technology Compliance management industry frameworks and standards: NIST, OWASP, SANS, ISO-27001/2, SANS, and Cobit
- 5+ years working experience with enterprise technology compliance management programs, or auditing experience, controls testing, conducting ITGC and PCI assessments
- Possession of industry certifications required: CISA and/or CISSP. Desired CRISC, CIA, CISM, PCI
- Strong Communication skills with the ability to clearly communicate through tailored messaging, organized presentations, and group facilitation.
- Strong technical skills with the ability to design IT controls and system functions that enforce or collect compliance evidence.
- Demonstrates expertise in mentoring colleagues on compliance principles and leads effective training and awareness programs.
- Demonstrates strong analytical, problem-solving, and organizational skills under pressure, with a commitment to world-class service, flexibility, and continuous improvement.
- Effective organization and time management skills with strong attention to detail.
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center. Associates based in Richmond work onsite 5 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.
Who We Are
At Feetures, movement is our business. And we believe that a meaningful business begins with authentic values—and our values were forged by the bonds of family.
What started as a bold idea around a kitchen table has grown into a fast-moving, purpose-driven brand redefining performance. As a family-owned company in North Carolina, we’re fueled by the belief that better is always possible—and that energy drives both our products and our culture.
Movement is at the heart of everything we do. From our socks to our team and to our communities, we are always pushing forward. If you are ready to grow, challenge the status quo, and help shape the next chapter of a brand that is always in stride, come move with us. Feetures is Meant to Move. Are you?
Role Summary:
The Data Analytics Manager is responsible for owning and optimizing the organization’s end-to-end data ecosystem, ensuring that data infrastructure, governance, and analytics processes effectively support business operations. This role leads the design and management of the data stack—from source system integrations and NetSuite Analytics Warehouse to reporting and business intelligence tools—while establishing strong data governance standards, quality monitoring, and documentation practices. The manager also oversees and mentors analytics team members, prioritizes analytics requests, and coordinates cross-functional data workflows. Acting as the central authority for data reliability and insights, the role ensures consistent metric definitions, scalable data models, and accurate reporting while translating complex data into clear, actionable insights for business stakeholders.
Responsibilities:
Data Architecture & Tooling
- Own the end-to-end data stack — from source system integrations and the NetSuite Analytics Warehouse to downstream reporting layers
- Evaluate, select, and implement tools that improve data accessibility, reliability, and performance
- Ensure alignment between data infrastructure and evolving business needs across distribution operations
- Design and maintain scalable data models, SuiteQL queries, and saved searches within NetSuite
Data Governance & Quality
- Define and enforce data standards, metric definitions, and naming conventions across all business domains
- Establish data ownership, lineage documentation, and access governance policies
- Implement monitoring and alerting for data quality issues across source systems and the warehouse
- Build and maintain a data dictionary that serves as the single source of truth for the organization
Orchestration of Analysts & Systems
- Manage and mentor the Data Analyst and Business Analyst — prioritizing requests, unblocking work, and validating outputs
- Triage and prioritize the analytics request queue in alignment with business stakeholders and IT leadership
- Coordinate cross-functional data workflows and ensure handoffs between systems and analysts are clean and documented
- Serve as the escalation point for data discrepancies, report failures, and analytical questions from the business
Qualifications:
Required
- 3-5 years of experience in data analytics, business intelligence, or data engineering
- 2+ years in a lead or management role overseeing analysts or data team members
- Strong proficiency in SQL; experience with SuiteQL or similar ERP query languages
- Hands-on experience with NetSuite, including Analytics Warehouse, saved searches, and reporting
- Proven track record establishing data governance standards and documentation practices
- Experience integrating and managing multiple data sources across SaaS and ERP platforms
- Demonstrated ability to translate complex data into clear, actionable insights for non-technical stakeholders
Preferred
- Experience in distribution, wholesale, or supply chain environments
- Familiarity with SaaS BI platforms (e.g., Tableau, Power BI, Looker, or embedded analytics)
- Exposure to scripting or automation (JavaScript, Python, or similar) for data workflows
- Background working within IT-led or hybrid IT/Analytics teams
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life & Disability insurance
- 401(K) with company match
Company Paid holidays and PTO:
- Feetures offers 20 PTO Days which are available to you on day one of employment and are available to all employees, no matter your role. After working at Feetures for 5 years, your PTO days will increase to 25 days. Days can be used for vacations, appointments and sick days.
- We offer 10 company paid holidays and 1 floating holiday per year.
Perks:
- Parking provided (Charlotte office and onsite at Hickory office)
- Employee Engagement team
- Monthly stipend to pursue an active lifestyle
Feetures is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reasons protected by law.
Location: Remote
Job Type: Contract (5 Months)
Compensation: $30-40/hr
Industry: Medical Devices
About The Role
We are seeking a Supplier Onboarding Analyst to support a large, multinational client in the advanced materials, manufacturing, and technology industry. This organization is undergoing a major digital procurement transformation, and this role will be central to ensuring suppliers transition smoothly into new systems, standards, and workflows.
As a Supplier Onboarding Analyst, you will support supplier master data onboarding, historical data cleansing, change management, and cross-functional coordination. You will help prepare suppliers for new processes and technologies, ensure data accuracy, and collaborate across procurement, technology, and master data teams to enable a seamless onboarding experience.
This role is ideal for someone who combines strong analytical skills, attention to detail, and the ability to communicate effectively with suppliers and internal teams.
Job Description
Supplier Master Data Onboarding
- Execute supplier master data onboarding activities, including collection, validation, and accuracy checks.
- Support historical supplier data cleansing, remediation, and preparation for system migration.
- Coordinate with Master Data teams to maintain compliance with data standards, naming conventions, and governance rules.
- Support onboarding workflows within digital procurement platforms (e.g., Graphite), including testing and issue documentation.
- Identify process gaps and recommend improvements to enhance efficiency and data quality.
- Assist with documenting future-state processes, SOPs, and training materials.
- Develop supplier-facing communications, readiness guides, and FAQs to support clear and effective onboarding.
- Partner with Sourcing and Category teams to manage outreach, follow-ups, and tracking.
- Maintain onboarding dashboards, metrics, and progress reports.
- Support change management activities related to new systems and processes.
- Assist in evaluating impacts on both suppliers and internal stakeholders.
- Contribute to communication planning and training support.
- Provide insights and reporting related to onboarding progress, supplier segmentation, and data quality trends.
- Collaborate with market intelligence partners to ensure data supports downstream analytics and visibility needs.
- Work closely with Procurement, Supplier Quality, Master Data, IT/Technology teams, and business stakeholders to ensure smooth onboarding execution.
- Serve as a central point of coordination for onboarding inquiries, escalations, and issue resolution.
Required Qualifications
- Bachelor’s degree in Business, Supply Chain, Analytics, or a related discipline.
- 3–5+ years of experience in supplier onboarding, supplier master data, procurement operations, supply chain, or process/technology implementation.
- Experience working with procurement platforms (e.g., Ariba, Graphite, Coupa, or similar).
- Strong attention to detail and commitment to data accuracy.
- Excellent verbal and written communication skills.
- Strong project coordination abilities and comfort working in fast-paced implementation environments.
- Experience working with project tracking tools such as JIRA.
- Demonstrated problem-solving skills and ability to operate in cross-functional, ambiguous environments.
- Proficiency in Microsoft Excel for data analysis, cleansing, and reporting.
- Ability to drive automation and utilize tools to improve data quality and process efficiency.
- Experience supporting large-scale digital transformation or system implementation projects.
- Familiarity with supplier segmentation, risk, or market intelligence processes.
- Background in change management or training development.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: To Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ZR
IDR is seeking a Bilingual Reporting Analyst to join one of our top clients for a hybrid opportunity in Dallas, Texas. This role supports a leading organization in the data analytics and business intelligence industry, focusing on designing and delivering advanced reporting solutions. The company values innovation and data-driven decision-making, ensuring a dynamic work environment with growth opportunities.
Position Overview for the Bilingual Reporting Analyst:
- Lead collection, integration, and governance of data across multiple systems
- Design and maintain scalable data pipelines and reporting infrastructure
- Develop PowerBI dashboards and executive reporting tools
- Perform advanced analysis including forecasting, variance analysis, and benchmarking
- Automate reporting processes to reduce manual reporting work
Requirements for the Bilingual Reporting Analyst:
- Bachelor’s degree in Engineering, Statistics, Mathematics, Systems, or related fields
- Minimum of 3 years of experience in data analysis, business intelligence, or similar roles
- Proven experience as a data analyst or business data analyst
- Technical expertise with data models, database design development, data mining, and segmentation techniques
- Advanced proficiency in PowerBI, Excel (pivot tables, macros, complex formulas), SQL, and knowledge of Python or R
- Must be bilingual in both English and Spanish
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities' most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust.
The Force Development (FD) Manpower Senior Analyst provides expertise in manpower, fiscal analysis, and resource planning to support Army G-8 force development and modernization. This role conducts EE PEG manpower reviews, evaluates civilian authorizations and affordability, and analyzes staffing, funding, and resource trends across portfolios. The analyst prepares senior leader briefings, validates manpower submissions, and ensures compliance with Army fiscal and readiness requirements. By leveraging Army systems, business intelligence tools, and quality control processes, the position delivers actionable insights and recommendations that optimize manpower utilization, strengthen Army readiness, and inform long-term planning.
Essential Job Functions:
- Requirements and Acquisition Oversight
- Data Analysis and Business Intelligence
- Program and Resource Management
- Force Development and Modernization
- Manpower and Civilian Resourcing (EE PEG Focus)
- Leadership Support and Coordination
- Communication and Reporting
Minimum Qualifications:
- Bachelor's Degree or Higher in Business or Engineering field
- A minimum of four (4) years of experience and expertise in Force Development duties
- Secret Clearance required
- Ability to provide EE PEG assessments of all civilian authorization, required, costing and Full Time Equivalents;
- Demonstrate sufficient knowledge of Army fiscal data elements, purpose, and relationship of different data elements to conduct analysis and must have the capability to use Microsoft Office products to combine data tables, summarize data and produce products for detailed reviews and senior leader briefings. This includes ability to prepare pivot tables, develop charts, using basic formulas and transferring data to presentations;
- Ability to extract data from Army systems and provide analysis of data and formulating displays of data;
- Ability to assist with quality control of Portfolio Reviews.
- Interdisciplinary skill set of PPBE, DOD acquisition processes and procedures (DoDI 5000.2) as well as expertise with materiel and/or force structure requirements development and validation (JCIDS).
Desired Qualifications:
- HTAR;
- RQM 1010/ CLR 101;
- RQM 1100 series / RQM 110;
- RQM 3100/310; CLR 151;
- RQM 2500/CLR 250;
- RQM 2520/CLR 252;
- Certified in related field.
STI-TEC offers a competitive benefits package including:
- Medical, dental, and vision coverage
- Life insurance
- Short term/long term disability coverage
- Retirement savings - 401(k)
- Paid time off (PTO)
- Holiday leave
- Alternate work schedules (depending on work site)
- Flexible spending account options
Whether you're an experienced professional, a veteran, a former military or civilian federal employee, or a recent graduate, STI-TEC has a career opportunity for you. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
- Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
- Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
- Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
- Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
- Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
- Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
- Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
- Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
- Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
- Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
- Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
- Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
- Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
- Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
- Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
- Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
- Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
- Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
- Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
- Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
- Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
- Experience working in or supporting DoD environments preferred.
- Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
Preferred Qualifications:
- ITIL Foundation or equivalent process management certification desirable.
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
Compensation: $110,000 - $130,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
