How Does Workforce Solutions Work Jobs in Usa

Job Summary

This role is responsible for the daily administration, accuracy, and operational readiness of the organization’s Workforce Management (WFM) and workforce compliance systems. Serving as the system administrator and data steward, the position ensures timekeeping and scheduling configurations align with company policies, labor laws, union agreements, and payroll requirements. The role monitors daily system activity, resolves exceptions and pay rule issues, supports payroll processing and period close, and partners with HRIS on system upgrades, testing, and releases. This position also serves as a primary support resource for WFM inquiries, maintains system documentation and SOPs, supports audits, and provides training to managers and employees to ensure consistent and compliant system use.

This is What You’ll Do

• Administer and maintain the Workforce Management (WFM) system, including schedules, work rules, pay codes, accruals, and labor categories.

• Perform system audits and ongoing data validation to ensure accuracy, rule compliance, and data integrity.

• Support system upgrades, releases, and regression testing in partnership with HRIS.

• Monitor daily timekeeping activity and investigate and resolve exceptions, missed punches, pay rule errors, and scheduling issues.

• Partner with Payroll to support accurate and timely pay processing, period close activities, and payroll deadlines.

• Serve as a primary support contact for WFM inquiries, troubleshooting issues and escalating system defects as needed.

• Support ticket intake, prioritization, resolution tracking, and documentation of recurring issues and root cause analysis.

• Maintain SOPs, job aids, and configuration documentation to ensure consistent application of workforce policies and system rules.

• Ensure timekeeping and scheduling practices comply with labor laws, company policies, and union agreements, and support workforce audits.

• Train managers and employees on WFM system usage, support new site launches and conversions, and provide guidance on schedules, time entry, and approvals.

• Perform other duties as assigned.

This is What it Takes

• Associate’s degree in Business, Human Resources, Information Systems, or related field OR five (5) years’ equivalent experience; Bachelor’s degree preferred.

• Four (4) years of experience administering Workforce Management or time and attendance systems.

• Experience in multi-site and hourly workforce environments preferred.

• Experience supporting payroll and HRIS system integrations preferred.

• Strong attention to detail and process orientation.

• Strong communication and customer support skills.

• Knowledge of WFM and time & attendance systems, including configuration and support.

• Ability to configure, maintain, and support WFM systems.

• Ability to identify and resolve timekeeping and payroll-related issues.

• Ability to use ticketing systems (e.g., Cherwell, ServiceNow) to track and resolve requests preferred.

• Understanding federal and state labor laws, including FLSA, preferred.

Physical Requirements

• Position works in-office at the corporate location.

• Ability to sit for extended periods of time.

• Ability to use a computer and other office equipment.

• Ability to occasionally lift and carry up to 20 pounds.

• Ability to reach, bend, and stoop as necessary.

• Ability to communicate effectively, both verbally and in writing.

• Ability to focus and concentrate on tasks for extended periods.

• Ability to navigate the office environment safely, including stairs and elevators (if applicable).

• Ability to travel up to 20% via airplane or vehicle (if applicable).

• Ability to use assistive devices if needed for mobility or communication.

Do Satisfying Work. Earn Real Rewards and Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

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INNER SATISFACTION.

OUTSTANDING IMPACT.

University Health is Bexar County and South Texas' first health system to earn Magnet status from the American Nurses Credentialing Center (ANCC). Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with a proven track record for providing excellent care and positive outcomes for their patients.

University Hospital serves as the primary teaching facility for UT Health and is a Level I Trauma Center.

Why should you work for University Health? Most up-to-date advancements in nursing Level I Trauma Center Teaching Hospital Nurse Residency Program RN Student Loan Repayment Program Nationally certified nursing staff Regionally, nationally and internationally recognized

Why Should You Apply?

• We offer exceptional pay and opportunities for advancement.
• Continuing Education
• Gym membership discount
• Comprehensive benefits package including pet insurance

Requirements:

• BSN highly preferred
• Current RN license from the Texas Board of Nursing
• American Heart Association Healthcare Provider card

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Basic Requirements

• 18+ years old** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Become a Shopper

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app
• Activate your Red Card in the Dasher app***

*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.

*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

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Additional information

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University Health is Bexar County and South Texas' first health system to earn Magnet status from the American Nurses Credentialing Center (ANCC). Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with a proven track record for providing excellent care and positive outcomes for their patients.

University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the premiere Level I trauma center for South Texas and the region's only pediatric Level I trauma center. University Hospital is also home to the highest level neonatal intensive care unit and the region's only Joint Commission accredited Comprehensive Stroke Center.

Why should you work for University Health? Most up-to-date advancements in nursing Level I Trauma Center Teaching Hospital Nurse Residency Program RN Loan Repayment Program Nationally certified nursing staff Regionally, nationally and internationally recognized

Why Should You Apply?

• We offer exceptional pay and opportunities for advancement.
• Continuing Education
• Gym membership discounts
• Comprehensive benefits package including pet insurance

Requirements:

• BSN highly preferred
• Current RN license from the Texas Board of Nursing
• American Heart Association Healthcare Provider card

University Health is Bexar County and South Texas' first health system to earn Magnet status from the American Nurses Credentialing Center (ANCC). Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with a proven track record for providing excellent care and positive outcomes for their patients.

University Hospital still serves as the primary teaching facility for UT Health San Antonio and is the premiere Level I trauma center for South Texas and the region's only pediatric Level I trauma center. University Hospital is also home to the highest level neonatal intensive care unit and the region's only Joint Commission accredited Comprehensive Stroke Center.

Why should you work for University Health?

• Most up-to-date advancements in nursing
• Level I Trauma Center
• Teaching Hospital
• Nurse Residency Program
• RN Loan Repayment Program
• Nationally certified nursing staff
• Regionally, nationally and internationally recognized

Why Should You Apply?

• We offer exceptional pay and opportunities for advancement.
• Comprehensive benefits package including pet insurance
• Continuing Education
• Gym membership discounts

Requirements:

• BSN highly preferred
• Current RN license from the Texas Board of Nursing
• American Heart Association Healthcare Provider card